IBM EasyCoder 3400e - Manuals

Contents vii Full ASCII Table Full ASCII Table D-3 Full ASCII Control Characters Table D-5 Glossary Index D G I

Before You Begin ix Before You Begin This section introduces you to standard warranty provisions, safety precautions,warnings and cautions, document formatting conventions, and sources of additionalproduct information. A documentation roadmap is also provided to guide you in findingthe appropriate i...

EasyCoder® 3400e Bar Code Label Printer User’s Manual x Warnings and Cautions The warnings and cautions in this manual use the following format. WarningA warning warns you of an operating procedure, practice, condition, or statementthat must be strictly observed to avoid death or serious injury to t...

Before You Begin xi About This Manual Analysts and programmers should use this manual to learn how to operate, program,and connect the EasyCoder® 3400e printer to a network or system. The first part of thismanual tells you how to install, operate, maintain, and troubleshoot your printer. Thelast par...

EasyCoder® 3400e Bar Code Label Printer User’s Manual xii Terms and Conventions Listed below are special terms and conventions used throughout the manual. Refer tothe glossary for a complete list of terms found in this manual. Terms “Printer” refers to a 3400e bar code label printer. “Media” is the ...

Before You Begin xiii Other Intermec Manuals You may need additional information when working with printers in a data collectionsystem. Please visit our Web site at www.intermec.com to download many of ourcurrent manuals in PDF format. To order printed versions of the Intermec manuals,contact your l...

HelvC NugFont C 39 Getting Started 1-3 1 This chapter introduces the EasyCoder® 3400e printer and explains how to get yournew printer running for the first time. Getting to Know Your Printer Features of your printer include: • Support for direct thermal and thermal transfer printing applications. Ch...

EasyCoder 3400e Bar Code Label Printer User’s Manual 1-4 Front View Power/Data 34 00 Alert Feed/Pause Em pty/Pause Interm ec Intermec Media accessdoor Feed/Pausebutton Empty/Pausebutton Alert LED Power/Data LED Mediacover Mediawindow 3XXXU.002 Back View 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 3XXXU.003 O I ...

HelvC NugFont C 39 Getting Started 1-5 1 Preparing the Printer for Installation Before connecting your printer to your data collection system, you need to • Plug in the printer. • Open the printer and load media. • Print a configuration test label. Plugging In the Printer The back of your printer co...

EasyCoder 3400e Bar Code Label Printer User’s Manual 1-6 3. Plug the AC power cord into the receptacle at the rear of the printer. Plug the other end of the power cord into a grounded wall outlet or surge protector. 4. Turn the On/Off switch to the on position. When you power on the printer, the Pow...

HelvC NugFont C 39 Getting Started 1-7 1 Loading Media for Fanfold Printing Use the sample of fanfold media provided in the Media Envelope to complete thefollowing procedures. In fanfold printing, you place a stack of fanfold media at the rearof the printer and feed it into the printer through a slo...

HelvC NugFont C 39 Getting Started 1-9 1 Printing the Hardware Configuration Test Label You can print the hardware configuration test label to test the printer and make sure it isoperating correctly. The hardware configuration test label lists the printer’sconfiguration. Use this label for reference...

EasyCoder 3400e Bar Code Label Printer User’s Manual 1-10 What the Hardware Configuration Test Label Tells You The hardware test label provides these statistics: • Amount of installed memory • Amount of media printed • Printhead configuration • Firmware information • Printhead alignment (the vertica...

HelvC NugFont C 39 Getting Started 1-11 1 Connecting Your Printer to a PC You can connect your printer to either a serial port or parallel port on your PC. Youmust provide the correct cables for connecting the printer. See the following sectionsfor cable information. Contact your Intermec representa...

EasyCoder 3400e Bar Code Label Printer User’s Manual 1-12 Connecting the Printer to a PC Parallel Port If you are using a parallel port to communicate with your printer, you need a parallelcable to run between the printer and the PC. You can purchase a parallel cable from Intermec (Part No. 051211) ...

HelvC NugFont C 39 Getting Started 1-13 1 Connecting Your Printer to a Network Host computer Printers (end devices) Printers (end devices) 3XXXU.019 Server The network interface adapter (for example, Ethernet) connects to the 10i port of theprinter. Your network must be able to use XON/XOFF (softwar...

EasyCoder 3400e Bar Code Label Printer User’s Manual 1-14 If you did not have the twinax card installed at the factory, a field service techniciancan install the field installable option (Part No. 056835) in the optional I/O board portof your printer. For help on cabling and communications, see the ...

HelvC NugFont C 39 Getting Started 1-15 1 Configuring the Serial Port for Communications You need to configure the serial port of the printer to match the configuration of yourPC or network controlling device. If the printer’s default settings do not match, use theDIP switch settings table to config...

HelvC NugFont C 39 Getting Started 1-17 1 Verifying Printer Communications With Your System After connecting the printer to your system, you need to test communications. Theeasiest way to test communications is to set the printer to Data Line Print mode, whichis part of Test and Service mode, and se...

EasyCoder 3400e Bar Code Label Printer User’s Manual 1-18 Example of Using DOS to Verify Printer Communications 1. At the DOS prompt, type this command and press Enter: MODE COM1 96,E,7,1,N 2. Type these command lines and press Enter: COPY CON COM1ABCDEF^Z where: COPY CON COM1 has the PC copy the fo...

HelvC NugFont C 39 Operating the Printer 2-3 2 Use this chapter to understand how to use the printer front panel, load roll media andmedia for self-strip printing, set the media sensitivity number, and communicate withthe printer. Learning How to Operate the Printer To operate the printer, you need ...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC *1233* FG 8pt Italic 2-4 Understanding the Front Panel LEDs Use the front panel LEDs to monitor the status of the printer: 3440U.012 Power/Data Alert Empty/Pause Feed/Pause Power/Data Green LED Alert Empty/Pause OffOnFlashing OffFlashingOn O...

HelvC NugFont C 39 Operating the Printer 2-5 2 Using the Feed/Pause Button The Feed/Pause button, located on the front of the printer, performs these functionsdepending on the mode of the printer: Printer Mode You Want To What to Do Idle Feed out one label or aminimum specified amountof media. Press...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC *1233* FG 8pt Italic 2-6 Loading Media Into the Printer You can load media into the printer in three different ways: • Straight-through printing with roll media • Self-strip printing with roll media (optional) • Fanfold printing (see Chapter...

HelvC NugFont C 39 Operating the Printer 2-7 2 Loading Roll Media for Straight-Through Printing 3XXXU.026 Media Mediabacking Media roll Head lift lever Uppermedia guide Lowermedia guide Supply rollpost Supply rollretainer Edgeguide Media support 4. Slide the supply roll retainer up to the edge of th...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC *1233* FG 8pt Italic 2-8 Note: Refer to the label located on the inside of the media cover for directions onloading media. For your convenience, you may want to refer to it when loading mediain the future. Loading Media for Self-Strip Printi...

HelvC NugFont C 39 Operating the Printer 2-9 2 Loading Media for Self-Strip Printing 5. Unscrew the edge guide and slide it to the outer edge of the lower media guide. Screw it in place. Note: If you are replacing the empty media roll with a new roll of the same width,you do not need to adjust the e...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC *1233* FG 8pt Italic 2-10 12. Secure the media to the rewinder hub by snapping the rewinder clasp onto the rewinder hub. Turn the rewinder hub clockwise to remove all slack from the medialiner between the tear bar and the rewinder hub. 13. C...

HelvC NugFont C 39 Operating the Printer 2-11 2 Loading Thermal Transfer Ribbon 3XXXU.028 Powe r/Data Inte rmec Intermec 3400 Ale rt Fe ed /P au se Em pty /P au se Ribbon supplyhub Ribbon rewindhub Printhead TTR assistroller Empty ribbonhub Thermal transfer ribbon Upper mediaguide Headlift lever 5. ...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC *1233* FG 8pt Italic 2-12 Setting the Media Sensitivity Number Media sensitivity is important because you use it to optimize print quality and printspeed. The three-digit media sensitivity number (MSN) specifies the amount of heatrequired by...

HelvC NugFont C 39 Operating the Printer 2-13 2 To print a software configuration label 1. Turn the On/Off switch to the off position. 2. Press and hold the Feed/Pause button while turning the printer on. The printer prints out a hardware configuration label. 3. Set the DIP switches to print out the...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC *1233* FG 8pt Italic 2-14 Setting the MSN for Other Media and Ribbon If you are not using Intermec media and ribbon, or you misplaced your packaging withthe three-digit sensitivity number label on it, you can set the approximate sensitivityn...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC *1233* FG 8pt Italic 2-16 Communicating With the Printer You are now ready to print labels by downloading data from the host to the printer.Downloading is the universal term used to describe the transfer of information from thehost to any co...

HelvC NugFont C 39 Operating the Printer 2-17 2 Printing a Test Label If you would like to test your communications by downloading a label, follow theexample below. Use the PrintSet application software to send a test label to the printer.This example assumes that your printer is communicating with ...

HelvC NugFont C 39 Maintaining the Printer 3-3 3 This chapter contains cleaning procedures and a schedule detailing how often toperform maintenance procedures. Even though the design of your printer enables it towithstand harsh environments, you must clean it on a regular basis to keep it runningat ...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C 39 3-4 Maintenance Schedule Clean your printer regularly to maintain the quality of your labels and extend the life ofyour printer. This table contains suggestions for cleaning the printer. Use theillustration on the next page to l...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C 39 3-6 Cleaning the Printhead In order for the printhead to provide good print quality, it must maintain close contactwith the media. Therefore, cleaning media debris from the printhead is very important.Clean after every roll [or ...

HelvC NugFont C 39 Maintaining the Printer 3-7 3 Cleaning the Printhead 3XXXU.033 Po we r/D ata Inte rmec Intermec 3400 Ale rt Fe ed /P au se Em pty /P au se Printhead Ribbonrewindhub Ribbonsupplyhub Supplyrollpost Headliftlever Cleaning the Printer Covers Use a general purpose cleaner (soapy water/...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C 39 3-8 Cleaning the Drive Roller and Tear Bar Cleaning the drive roller and tear bar preserves print quality by maintaining closecontact between the media and the printhead. To clean the drive roller and tear bar 1. Turn the On/Off...

HelvC NugFont C 39 Maintaining the Printer 3-9 3 Cleaning the Media Guides and Media Path You should clean the media guides and media path regularly to keep debris off themedia surface and printhead where irregularities can spoil print quality or damage theprinthead. Cleaning the guides also prevent...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C 39 3-10 Cleaning the Label Sensors Three label sensors on the printer require regular cleaning: • Label taken sensor • Label mark sensor • Label gap sensor To clean the label sensors 1. Turn the On/Off switch to the off position an...

HelvC NugFont C 39 Troubleshooting 4-3 4 This chapter provides some hints for troubleshooting error messages that the printersends to the host and problems you may experience with the printer. Troubleshooting Checklist Even though Intermec designed your printer to operate under harsh conditions, you...

HelvC NugFont C 39 Troubleshooting 4-5 4 Printer Operation Problems (continued) Symptom Possible Causes Solution Printer is notcommunicating, notprinting, or notprinting properly. Corrupt or incorrect information inprinter memory. Reset the memory to return the printer to its defaultconfiguration. F...

HelvC NugFont C 39 Troubleshooting 4-7 4 Print Quality Problems (continued) Symptom Possible Causes Solution Print quality ispoor. (continued) Media may be slipping against theplaten roller causing the printing tocompress. Switch to approved media or clean the printhead andplaten roller as described...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C 39 4-8 Hardware handshaking uses pin 11 or pin 20 of the RS-232 interface to control dataflow. When the printer is using Intermec Standard protocol, it holds pins 11 and 20 highwhen the printer is ready to receive data. The printer...

HelvC NugFont C 39 Optimizing Printer Performance 5-3 5 This chapter explains how to optimize and maintain print quality, use the printermemory more efficiently, and maximize throughput. Optimizing and Maintaining Print Quality Intermec designed and configured your printer to provide the best possib...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C 39 5-4 To adjust the bias adjust screw 1. Remove the media cover and locate the bias adjust screw. Po we r Interm ec Intermec 3400 Ale rt Fe ed /P au se Em pty /P au se 3XXXU.038 Bias adjust screw 2. To compensate for uneven print ...

HelvC NugFont C 39 Optimizing Printer Performance 5-5 5 Adjusting the Print Darkness Use the darkness adjust control in combination with the PrintSet software configurationtool to fine-tune the darkness of print on your labels. The fine adjustments compensatefor variations in the media (“lot to lot”...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C 39 5-6 Adjusting the Label Mark Sensor The label mark sensor detects the mark on the back of continuous media stock. Theprinter uses the output to determine the start of print. The label mark sensor is behindthe platen roller and n...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C 39 5-8 Using the Printer Memory Efficiently To receive the best performance from your printer, you must understand how to use theprinter memory. The following sections can help you determine the most efficient wayto use your printe...

HelvC NugFont C 39 Optimizing Printer Performance 5-9 5 If you find that it is necessary to increase your available memory, you can do one of thefollowing: • Increase the amount of available memory by using the Memory Reset portion of theTest and Service menu. See “Resetting the Memory on Your Print...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C 39 5-10 The minimum number of required image bands is dependent upon the print speed andthe complexity of the label. Labels that contain numerous fields with different rotations,graphics, or combinations of these formatting options...

HelvC NugFont C 39 Using Test and Service Mode 6-3 6 This chapter explains the different procedures you can perform while the printer is inTest and Service mode. Use Test and Service mode on the printer to print test labels,perform special procedures, and change select configuration commands. Using ...

HelvC NugFont C 39 Using Test and Service Mode 6-5 6 Printing Test Labels The printer can print a variety of test print labels that provide you with informationabout the printer configuration and the quality of the printing. To print a test label 1. Turn the On/Off switch to the off position. 2. Pre...

EasyCoder 3400e Bar Code Label Printer User’s Manual 6-6 Resetting the Memory on Your Printer Use memory reset if you want to return your printer to its default configuration or ifyou need to increase the amount of memory available in your printer. You can also usememory reset to clear pages and for...

HelvC NugFont C 39 Using Test and Service Mode 6-7 6 Configuration DIP Switch Settings 3XXXU.046 1 2 3 4 5 6 7 8 Label Rest PointAdjust ForwardAdjust Backward 86XX EmulationAdvance Mode10 Mil15 Mil X Forms Adjust Adjust Forward Adjust Backward Y Forms Adjust O 1 1 1 1 O 1 1 1 1 1 1 O 1 O 11 1 O OO 1...

HelvC NugFont C 39 Using Test and Service Mode 6-9 6 To set the number of dot increments. 1. In the top bank, turn the appropriate switches on or off for forward or backward movement. See the Configuration DIP Switch Settings table on page 6-7 for theappropriate DIP switch settings. 2. Go to the Dot...

EasyCoder 3400e Bar Code Label Printer User’s Manual 6-10 To adjust the label rest point 1. Turn the On/Off switch to the off position. 2. Press and hold the Feed/Pause button while turning on the printer. The printer prints the hardware configuration test label and then enters Data LinePrint mode. ...

HelvC NugFont C 39 Using Test and Service Mode 6-11 6 Setting Emulation Mode If you are replacing an Intermec 8636 or 8646 printer with a 3400e printer, you cankeep your existing network, hardware, software, and label formats by using Emulationmode. The labels produced on your new printer will look ...

EasyCoder 3400e Bar Code Label Printer User’s Manual 6-12 8. Press the Feed/Pause button. The printer prints out the software configuration label. Verify that the label statesthe correct mode. 9. Turn the printer off and then on. 10. Download the 86XX formats, fonts, and graphics from the host to th...

HelvC NugFont C 39 Using Test and Service Mode 6-13 6 The default X origin is .25 centimeters (0.10 inch) (20 dot increments) from the edge ofthe label. You can move the X origin forward or back 30 dot increments. The default Yorigin is .13 centimeters (0.05 inch) (10 dot increments) from the leadin...

EasyCoder 3400e Bar Code Label Printer User’s Manual 6-14 5. Press the Feed/Pause button. The printer prints out the software configuration label using the new X forms adjustsetting. 6. Verify the X forms adjust number on the software configuration label matches the number you set in Step 4. Y Forms...

HelvC NugFont C 39 Specifications A-3 A Printer Specifications This section describes the specifications of the 3400e printer. Electrical Requirements Input Voltage 100, 120, or 230 VAC ± 10% Frequency 47-63 Hz Printing Method The 3400e printer is capable of direct thermal (DT) printing or thermal t...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C 39 A-4 Printhead (200 dpi) Printed dot size 0.127 mm (0.00492 inch square) Width 104 mm (4.1 inches square) Resolution 8 dots per mm (203 dots per inch) Number of elements 832 per printhead “X” dimensions 10 mil to 50 mil (0.25 mm ...

HelvC NugFont C 39 Specifications A-5 A Media G 3XXXU.O55 D C A B E F H Number Description Minimum Maximum A Label width 16.5 mm (0.65 inch) 111.8 mm (4.4 inches) B Backing width (or tag width) 19.1 mm (0.75 inch) 114.3 mm (4.5 inches) C Gap between labels 2.54 mm (0.10 inch) 25.4 mm (1.0 inch) D La...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C 39 A-6 Printer Options This page contains a list of the options you can use with the printer along with a briefdescription. Consult your Intermec representative to order any option. Communication Interface EasyLAN 10 i Interface Th...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C 39 A-8 Bar Code Symbologies Supported The e series printers support these bar code symbologies: Codabar Originally developed in 1972, Codabar is a numeric symbology most commonly used in libraries, blood banks, and air parcel expre...

HelvC NugFont C 39 Specifications A-9 A UPC Universal Product Code (UPC) is a subset of EAN. It is a fixed length, numeric, continuous symbology employing four element widths. Two common types of UPC areVersion A, which encodes 12 digits, and Version E, which encodes 6 digits. UPC hasbeen used in th...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C 39 A-10 Data Matrix Data Matrix is a 2D matrix symbology which is made up of square modules arranged within a perimeter finder pattern. The finder pattern is a perimeter tothe data region and is one module wide. Two adjacent sides ...

Character Sets B-3 B This chapter contains tables for the character sets that the 3400e printer supports. Toselect a character set, use PrintSet, your third-party software application, or the IPLcommand set. International Character Sets The following tables show which hex codes to download for inter...

EasyCoder 3400e Bar Code Label Printer User’s Manual B-4 Emulation Mode Character Table This table shows the hex codes for the character sets that print if your printer is runningunder Emulation mode. 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E U.S. ASCII # $ @ [ \ ] ^ ` { ¦ } ~ U.K. ASCII £ $ @ [ \ ] ^ ` {...

Character Sets B-5 B Code Page 850 Character Table 00 10 20 30 40 50 60 70 80 90 A0 B0 C0 D0 E0 F0 01 11 21 31 41 51 61 71 81 91 A1 B1 C1 D1 E1 F1 02 12 22 32 42 52 62 72 82 92 A2 B2 C2 D2 E2 F2 03 13 23 33 43 53 63 73 83 93 A3 B3 C3 D3 E3 F3 04 14 24 34 44 54 64 74 84 94 A4 B4 C4 D4 E4 F4 05 15 25 ...

EasyCoder 3400e Bar Code Label Printer User’s Manual B-6 Extended Character Sets Each internal font in the printer has a different character set associated with it as shownin the following tables. The hex codes accompany each character. Characters in Fonts c0 7 x 9 Standard c1 7 x 11 OCR c2 10 x 14 ...

HelvC NugFont C 39 Communications Reference C-3 C Communication Protocols Communication protocols are important because they determine the transmissionstandards for communication between the printer and the host. The printer and the hostmust use the same protocol and parameters to communicate proper...

HelvC NugFont C 39 Communications Reference C-5 C This table shows the printer XON/XOFF operation: # of Bytes Received Online/Offline Pin 11/20 Transmit Do not care Offline Busy DC3 768 Online Busy 768 + each 15 thereafter Online Busy DC3 Buffer Empty Online Ready DC1 (if DC3 was sent) XON/XOFF, No ...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C 39 C-6 Note: Please use caution when replacing control characters with printable characters.You cannot replace one control character with more than one printable character. The following table lists the protocol characters that you...

HelvC NugFont C 39 Communications Reference C-7 C Host Requirements Your printer has the following hardware and software requirements: • The host computer must use the American Standard Code for InformationExchange (ASCII) for data communications. • A serial port must be available on the host if you...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C 39 C-8 RS-422 Serial Interface Use the RS-422 interface in long line point-to-point direct connect installations. Theprinter cable must have the pin assignments for an RS-422 serial interface shown in thetable on this page. RS-485 ...

EasyCoder 3400e Bar Code Label Printer User’s Manual HelvC NugFont C 39 C-10 Straight Through DTE to DCE Cable for Use with a Modem (Part Number 043237S) SHIELD PRINTER 25-PIN (PLUG) D-SUB METAL BACKSHELL CHASSIS GROUND TRANSMITTED DATA RECEIVED DATA REQUEST TO SEND CLEAR TO SEND DATA TERMINAL READY...

HelvC NugFont C 39 Communications Reference C-11 C Printer Serial Port The rear panel of the printer contains the serial port connector. It is a 25-pinD-style subminiature receptacle. The port is wired as a data terminal equipment (DTE)device. Refer to the following figure for pin names on the seria...

Full ASCII Table D-5 D Full ASCII Control Characters Table ControlCharacter Definition ControlCharacter Definition ACK Acknowledgment FF Form Feed BEL Bell FS File Separator BS Backspace GS Group Separator CAN Cancel HT Horizontal Tab CR Carriage Return LF Line Feed DC1 Device Control 1 (XON) NAK Ne...

Glossary G-3 G ASCII American Standard Code for Information Interchange. A standard seven bit code almostalways transmitted with a parity bit for a total of eight bits per character. ASCII wasestablished by the American National Standards Institute to achieve compatibilitybetween various types of da...

EasyCoder 3400e Bar Code Label Printer User’s Manual G-6 margin The distance between the edge of a label and where the printing starts on that label. Seealso top of form. media The label stock on which the printer prints labels. Media can be made of plain paper,polyester, thermally reactive paper, o...

Glossary G-9 G UPC Universal Product Code. A numeric, 12-digit bar code symbology used extensively inretail, particularly the grocery industry. User-Defined Characters (UDC) See graphic. User-Defined Fonts (UDF) See soft font. variable data field Bar code and text fields that change from one label t...

HelvC NugFont C 39 Index I-3 I Numbers 2D symbologies, A-9 Code 16K, A-9Code 49, A-9Data Matrix, A-10Maxicode, A-10PDF417, A-9 86XX Emulation mode, 6-11 A AC power receptacle, 1-5adjustments bias adjust screw, 5-3darkness adjust control, 5-5label mark sensor, 5-6X forms adjust, 6-13Y forms adjust, 6...