IBM DS4500 - Manuals

51. Incorrect cabling for an intermix of EXP100, EXP710, and EXP810 storage expansion enclosure (example 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 52. Correct cabling to EXP810 port 1B . . . . . . . . . . . . . . . . . . . . . . . . 73 53. Incorrect cabling to the EXP81...

98. Removing and replacing a failed controller CRU . . . . . . . . . . . . . . . . . . . 146 99. LEDs on the DS4500 Storage Subsystem bezel . . . . . . . . . . . . . . . . . . . 146 100. Removing and installing a battery unit . . . . . . . . . . . . . . . . . . . . . . 149 101. Recording the battery...

Tables 1. Where to find DS4000 installation and configuration procedures . . . . . . . . . . . . . xx 2. Software and firmware levels for the DS4500 Storage Subsystem . . . . . . . . . . . . . 10 3. DS4500 hardware and software compatibility . . . . . . . . . . . . . . . . . . . . 11 4. DS4500 weigh...

xii IBM TotalStorage DS4500 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide

Safety The caution and danger statements that this document contains can be referenced in the multilingual IBM ® Safety Information document that is provided with your IBM TotalStorage ® DS4500 Storage Subsystem. Each caution and danger statement is numbered for easy reference to the corresponding s...

Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a ...

Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery con...

Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts ...

Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are ...

Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a prob...

About this document This document provides instructions for installing and customizing the configuration of your IBM TotalStorage DS4500 Storage Subsystem. It also provides maintenance procedures and troubleshooting information. Who should read this document This document is intended for system oper...

Appendix F, “Product Recycling and Disposal,” on page 191 details the European directive about product recycling. DS4000 Storage Subsystem installation tasks - General overview Table 1 provides a sequential list of many installation and configuration tasks that are common to most DS4000 configuratio...

Table 1. Where to find DS4000 installation and configuration procedures (continued) Installation task Where to find information or procedures 4 Route the storage expansion unit Fibre Channel cables v DS4100 Fibre Channel Cabling Instructions v DS4200 Express Installation, User’s, and Maintenance Gui...

Table 1. Where to find DS4000 installation and configuration procedures (continued) Installation task Where to find information or procedures 8 Zone the fabric switch (SAN-attached only) v DS4000 Storage Manager Installation and Support Guide for AIX, HP-UX, Solaris and Linux on POWER v DS4000 Stora...

Table 1. Where to find DS4000 installation and configuration procedures (continued) Installation task Where to find information or procedures 15 Enable DS4000 Storage Manager premium feature keys Copy Services premium features DS4000 Storage Manager Copy Services Guide FC/SATA Intermix premium featu...

that contains troubleshooting procedures and explanations of error messages and error codes. If you suspect a software problem, see the information for the operating system or program. Using the documentation Information about the xSeries or IntelliStation system and preinstalled software, if any, i...

For more information about the IBM Support Line and other IBM services, go to the following Web sites: v www.ibm.com/services/ v www.ibm.com/planetwide/ Hardware service and support You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller, if your rese...

xxvi IBM TotalStorage DS4500 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide

Chapter 1. Introduction This chapter describes the operating specifications, features, and components for the IBM TotalStorage DS4500 Storage Subsystem (hereafter referred to as DS4500 or storage subsystem ). This chapter also includes an inventory checklist and important information on best practic...

more flexible cables, and lower pin counts. It also enables easier, more flexible cable routing management and the use of smaller connectors than is possible with the existing Parallel ATA technology. The Serial ATA Working Group introduced the first SATA specification, Serial ATA 1.0, in 2001 (http...

Figure 2 shows the back view of the DS4500 Storage Subsystem. Bezel The bezel is a removable front cover with holes for viewing status LEDs and for boosting air circulation. Figure 3 on page 8 shows the DS4500 Storage Subsystem front bezel. Storage subsytem fan Controller A Battery unit GS000032a Co...

Mini hubs The mini hubs are located on the back of the DS4500 Storage Subsystem (see Figure 2 on page 7). A mini hub is a single, removable unit that provides the Fibre Channel interface between a DS4500 and hosts or drive expansion enclosures. The back of the DS4500 can accommodate eight mini hubs:...

Table 3. DS4500 hardware and software compatibility (continued) Drive expansion enclosure Storage management software Controller Firmware Notes EXP710, EXP700, EXP100 IBM DS4000 Storage Manager Version 9.19 or later 06.12.xx.xx 06.12.xx.xx is the latest version of DS4500 controller firmware that sup...

Management window and select Properties . The Drive Properties window opens and displays the properties for that drive. You must perform this step for each individual drive. To obtain the drive enclosure component ESM firmware version: 1. In the Physical View pane of the Subsystem Management window,...

Table 7. DS4500 temperature and humidity requirements Condition Parameter Requirement Temperature 1 Operating range 10° - 35° C (50° - 95° F) Maximum rate of change 10° C (18° F) per hour Storage range -10° - 65° C (14° - 149° F) Maximum rate of change 15° C (27° F) per hour Transit range -40° C to ...

Table 9 lists the KVA, watts, and Btu calculations. These values assume the power supplies have a 70 percent efficiency and a power factor of 0.99. These tabulated power and heat dissipation values are typical for the storage subsystem. Maximum configuration units are typically operated at higher da...

Note: Protective ground is also known as safety ground or chassis ground. v Circuit overloading – Power circuits and associated circuit breakers must provide sufficient power and overload protection. To prevent possible damage to the unit, isolate its power source from large switching loads (such as...

Operational Vibration (Sweep): While in its normal operating position, the DS4500 will continue operating when subjected to the following vibration sweep: v Frequency sweep = 3 Hz -150 Hz -3 Hz v Wave form = Sinusoidal, 0.25g Operational Vibration (Random): While in its normal operating position, th...

Chapter 2. Installing the storage subsystem This chapter provides the information that you need to install the DS4500 Storage Subsystem into a rack cabinet. Before you begin the installation, review the safety information in “Safety” on page xiii. “Installation overview” provides an overview of the ...

Attention Before powering on the DS4500 Storage Subsystem, each attached storage expansion enclosure must be populated with at least two drives. If at least two drives are not installed in each attached storage expansion enclosure, when you power on the DS4500 and its attached storage expansion encl...

3. Remove the mounting rails, mounting hardware, and line cord jumpers from the DS4500 shipping box. Do not remove the DS4500 from the shipping box at this time. Attention: The mounting rails, mounting hardware, and line cord jumpers may be packed beneath the DS4500 in the shipping box. To remove th...

“Installing the DS4500 into a rack on the support rails” on page 38, and then skip the CRU replacement instructions provided in “Replacing the components” on page 40. Attention: For safety reasons, IBM strongly recommends that you remove CRUs from the DS4500 chassis to lessen the weight to make it e...

Chapter 3. Cabling the storage subsystem After the storage subsystem is installed in its permanent location, you must cable it to hosts, drives, and other external devices, depending on your hardware configuration. This chapter addresses the following cabling and configuration topics: v “Working wit...

Ethernet interface ports There are two Ethernet interface ports, one for each controller (Controller A and Controller B). Use the Ethernet ports to directly manage storage subsystems. Figure 33 shows the location of these ports. Note: Note: The default IP address for controller A and B Ethernet port...

5. Connect an LC-LC fibre-channel cable. For information about the LC-LC cable, see “Using LC-LC fibre-channel cables” on page 54. Removing SFP modules Complete the following steps to remove the SFP module from the host port: Attention: To avoid damage to the cable or to the SFP module, make sure th...

Attention: To avoid damaging the LC-LC cable or SFP module, make sure that you observe the following precautions: v Press and hold the lever to release the latches before you remove the cable from the SFP module. v Ensure that the levers are in the released position when you remove the cable. v Do n...

1. Connect the storage expansion enclosures to drive loop A as follows: a. Starting with the first storage expansion enclosure, connect a fiber-optic cable from the In port on the left ESM to the Out port on the left ESM in the second enclosure. Leave the Out port on the left ESM in the first enclos...

DS4000 storage expansion enclosure ID settings Some DS4000 storage expansion enclosures, such as the EXP710/EXP700/ EXP100/EXP500, have an enclosure ID switch that is used to identify the DS4000 storage expansion enclosure on a fibre channel loop. The enclosure ID switch is located on the back of th...

Chapter 4. Operating the storage subsystem This chapter describes operating procedures for the DS4500 Storage Subsystem. To ensure optimal operation of your system, see “Best practices guidelines” on page 5. Performing the DS4000 Health Check process The DS4000 Health Check process is a sequence of ...

Attention: Read the readme file that is included in each firmware or DS4000 Storage Manager software package for any limitations, subsystem firmware prerequisites, or download-sequence information. For example, the controller firmware code might require the storage expansion enclosure ESM firmware t...

Contact IBM Customer and Technical Support for assistance. When the recovery procedure is completed, select Recheck in the Recovery Guru to rerun the Recovery Guru and to ensure that the problem has been corrected. Checking the LEDs The LEDs display the status of the storage subsystem and components...

Table 17. DS4500 Storage Subsystem LEDs (continued) LED Color Normal status Problem status Possible conditions indicated by the problem status 1 Power supply fault Amber Off On v One of the redundant power supplies has failed or the power supply is turned off, has power cable problems, or is not ful...

Fault Amber LED: controller faultNormal status: OffProblem status: On Power Green LED: power is onNormal status: OnProblem status: Off Heartbeat Green LED: controller workingNormal status: On (blinking)Problem status: On Status (8 LEDs including the Heartbeat)Green LEDs: controller status Reset swit...

3. Check the DS4500 Storage Subsystem for faults or damage. Use the storage-management software to check the overall status of the DS4500 Storage Subsystem and its components. Correct any problems indicated. 4. Turn on the circuit breakers in the rack cabinet, and turn on the power switches on all s...

Chapter 5. Replacing components The DS4500 Storage Subsystem contains two RAID controllers, a cooling system that contain four fans (the storage subsystem fan and the fan and communications module), mini hubs, SFP modules, and a power system. This chapter includes detailed instructions on how to rep...

Captive screws Pull handle GS000054 4. Prepare and unpack the new battery unit. Save the packing material for shipping the used failed battery unit to a disposal facility. CONTAINSSEALED LEADBATTERY.BATTERYMUST BERECYCLED. Pb Figure 100. Removing and installing a battery unit Chapter 5. Replacing co...

10. Check the Bypass and Fault LEDs for the new SFP module. 11. Based on the status of the Bypass and Fault LEDs, choose one of the following steps: v Bypass LED or Fault LED is on - Reinstall the SFP module and cables, and verify that the SFP module and cables are securely connected. Use the fibre ...

Appendix A. Records Whenever you add options to your DS4500, be sure to update the information in this appendix. Accurate, up-to-date records make it easier to add other options and provide needed data whenever you contact your IBM technical support representative. Identification numbers Record and ...

Appendix E. Accessibility This section provides information about alternate keyboard navigation, which is a DS4000 Storage Manager accessibility feature. Accessibility features help a user who has a physical disability, such as restricted mobility or limited vision, to use software products successf...

Appendix G. Battery Return Program This product may contain sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or a lithium ion battery. Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling faciliti...

Notices This publication was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your a...

Glossary This glossary provides definitions for the terminology and abbreviations used in IBM TotalStorage DS4000 publications. If you do not find the term you are looking for, see the IBM Glossary of Computing Terms located at the following Web site: www.ibm.com/ibm/terminology This glossary also i...