IBM 6274 - Manuals

© Copyright IBM Corp. 2001 vii Safety notices DANGER Electrical current from power, telephone, and communication cables ishazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation,maintenance, or reconfiguration of this product during an electrical storm. ...

viii User Guide • Branchez tous les cordons d’alimentation sur un socle de prise de courantcorrectement câblé et mis à la terre. • Branchez sur des socles de prise de courant correctement câblés toutéquipement connecté à ce produit. • Lorsque cela est possible, n’utilisez qu’une seule main pour conn...

Safety notices ix Dispose of the battery as required by local ordinances or regulations. ATTENTION Danger d'explosion en cas de remplacement incorrect de la batterie. Remplacer uniquement par une batterie IBM de type ou d'un type équivalentrecommandé par le fabricant. La batterie contient du lithium...

x User Guide • N’installez jamais de cordons téléphoniques durant un orage. • Les prises téléphoniques ne doivent pas être installées dans des endroitshumides, excepté si le modèle a été conçu à cet effet. • Ne touchez jamais un cordon téléphonique ou un terminal non isolé avant quela ligne ait été ...

Safety notices xi classe 1. Dans les autres pays, elle est certifiée être un produit à laser de classe 1conforme aux normes CEI 825 et CENELEC EN 60 825. Lorsqu'une unité de CD-ROM/DVD-ROM est installée, tenez compte desremarques suivantes: ATTENTION: Pour éviter tout risque d'exposition au rayon la...

© Copyright IBM Corp. 2001 xiii About this book This book will help you become familiar with your IBM ® computer and its features. It describes how to operate, maintain, and install options in yourcomputer. In the unlikely event you experience problems, you will find helpfultroubleshooting informati...

xiv User Guide Related information The following is a description of sources of additional information about yourcomputer. The documents are available in Adobe Acrobat PDF files athttp://www.ibm.com/pc/support on the World Wide Web. • Access IBM This is a desktop application with links to helpful in...

© Copyright IBM Corp. 2001 1 Chapter 1. Product overview Thank you for selecting an IBM NetVista X computer. Your computer incorporatesmany of the latest advances in computer technology. This chapter provides anoverview of the computer, features, and preinstalled software. Identifying your computer ...

2 User Guide Hardware features The following information covers a variety of models. For a listing of features foryour specific model, refer to the System Summary screen in the IBM Setup Utility.For more information, see Chapter 4, “Using the IBM Setup Utility program,” onpage 27. Microprocessor • I...

Chapter 1. Product overview 3 System management features • Wake on LAN ® • Wake on Ring • Wake on Alarm • Automatic power-on startup • System Management BIOS and software Keyboard and mouse features • IBM ScrollPoint ® III mouse (some models) • IBM Rapid Access ® IIIe, Universal Serial Bus (USB), ke...

4 User Guide Supported operating systems • Microsoft ® Windows ® XP Professional Edition • Microsoft Windows XP Home Edition • Microsoft Windows 2000 Professional Software This section describes the IBM-preinstalled software and other software thatcomes with your computer. IBM preinstalled software ...

© Copyright IBM Corp. 2001 5 Chapter 2. Setting up your computer This chapter provides information for setting up your computer for the first time. You will need the following: • Computer • Power adapter • Power cord • Keyboard • Mouse If you are missing an item, contact your place of purchase. Sele...

6 User Guide Arranging your workspace To get the most from your computer, arrange both the equipment you use andyour work area to suit your needs and the kind of work you do. Your comfort is offoremost importance, but light sources, air circulation, and the location ofelectrical outlets can also aff...

Chapter 2. Setting up your computer 7 image on the screen; try them only after you have exhausted other methods ofreducing glare. The following illustrates tilting the monitor. Dust buildup compounds problems associated with glare. Remember to cleanyour display screen periodically using a soft cloth...

8 User Guide • Avoid the use of extension cords. Whenever possible, plug the computerpower cord directly into an electrical outlet. • Keep power cords and cables neatly routed away from walkways and otherareas where they might be accidentally dislodged. Connecting cables Read the following before co...

Chapter 2. Setting up your computer 9 Figure 1. Connectors Audio connectors The audio connectors located at the top side of the monitor are audio line in 6 , audio line out 7 , and microphone 8 . Other connectors The illustration above also shows the connectors for optional devices that youmight wan...

10 User Guide Starting the computer Go to the Quick Reference for information about how to turn on your computer andsee Chapter 3, “Operating and caring for your computer,” on page 11. Note: If you suspect a problem, see Chapter 6, “Troubleshooting,” on page 43.

© Copyright IBM Corp. 2001 11 Chapter 3. Operating and caring for your computer This chapter provides information to help you in the day-to-day use and care ofyour computer. Controls and status indicators Each button at the front of your computer controls a specific function, such asturning on the c...

12 User Guide The following is a description of the controls and status indicators for yourcomputer. Hard disk drive in-use indicator: When this light is on, it indicates that the hard disk drive heads are being positioned or that your computer is reading from orwriting to the hard disk. Do not turn...

Chapter 3. Operating and caring for your computer 13 Shutting down the computer When you are ready to turn off your computer, always follow the shutdown procedure. This prevents the loss of unsaved data or damage to your softwareprograms. To shut down Windows: 1. Click Start on the Windows desktop. ...

14 User Guide Customizing a Rapid Access Button 1. From the Windows desktop, click Start. 2. Select Settings, and then click Control Panel. 3. Double-click Keyboard (Rapid Access). The Rapid Access Keyboard Customization program starts. 4. Follow the instructions on the screen. To learn more about t...

16 User Guide Using the IBM ScrollPoint mouse There are two types of mice for your computer, the ScrollPoint III and theScrollPoint Wireless mouse. There are some differences that will be discussedlater. However, from an operational standpoint, they are the same. The ScrollPoint mouse has the follow...

Chapter 3. Operating and caring for your computer 17 Accessing the optical drive The optical drive is located in a drop-down device bay. To lower the device bayfor access to the optical drive, press the device bay release button 1 . To close the device bay, push upwards on the device bay until it la...

18 User Guide Using an optical drive Your computer has a preinstalled optical drive. The CD-ROM and DVD-ROMdrives can play back or read from a CD or DVD disc but cannot write informationto it. A CD-RW drive is capable of writing to a CD disc. The DVD/CD-RW drivecan play back or read from a CD or DVD...

Chapter 3. Operating and caring for your computer 19 Inserting and removing a disc To insert a disc: 1. Press the device bay release button to lower the device bay. See “Accessing the optical drive” on page 17. 2. With the computer turned on, press the eject button. 3. Place the disc in the tray wit...

20 User Guide Using video features Your computer has a super video graphics array (XGA) graphics controller. XGAis a standard for displaying text and graphics images on a monitor screen andsupports a variety of video modes. Video modes are different combinations ofresolution, refresh rate, and color...

Chapter 3. Operating and caring for your computer 21 — If you double-click the speaker icon, a master volume-control window opens. You can use the settings in the window to control individually thevolume for each type of audio format. • If you are using a Rapid Access keyboard, you can also adjust t...

22 User Guide Using the Windows Start menu Follow these steps to put the computer in Standby mode using Windows: 1. From your Windows desktop, click the Start button. 2. Click ShutDown or Turn off computer (in Windows XP). 3. Click Stand by or Stand By (in Windows XP). 4. Click OK. Using the Standby...

Chapter 3. Operating and caring for your computer 23 Windows 2000 Professional use slightly different terminology as noted below. Toset the duration, do the following: 1. From the Windows desktop, click Start. 2. Select Settings; then, click Control Panel. 3. Double-click Power Options (Windows 2000...

24 User Guide Taking care of your computer This section provides guidelines for the proper handling and care of yourcomputer. Basics Here are some basic points about keeping your computer functioning properly: • Keep your computer in a clean, dry environment. Make sure it rests on a flat,sturdy surf...

26 User Guide Moving your computer Take the following precautions before moving your computer. 1. Remove all media (diskettes, compact discs, tapes, and so on) from the drives. 2. Turn off the computer and all attached devices. Your hard disk drive automatically parks the read/write heads to prevent...

© Copyright IBM Corp. 2001 27 Chapter 4. Using the IBM Setup Utility program The IBM Setup Utility program is stored in the electrically erasable programmableread-only memory (EEPROM) of your computer. You can use the IBM SetupUtility program to view and change the configuration settings of your com...

28 User Guide Viewing and changing settings The IBM Setup Utility menu displayed by your computer might look slightlydifferent from the menu shown here, but it will operate the same way. The program menu lists items that identify system configuration topics. Youmight see symbols next to configuratio...

Chapter 4. Using the IBM Setup Utility program 29 When working with the program menu, you must use the keyboard. Thefollowing table shows the keys used to accomplish various tasks. Note: Active keys are displayed at the bottom of each screen; not all of these keys are active on every menu. Exiting f...

30 User Guide Administrator password Setting an administrator password deters unauthorized persons from changingconfiguration settings. If you are responsible for maintaining the settings ofseveral computers, you might want to set an administrator password. After you set an administrator password, a...

Chapter 4. Using the IBM Setup Utility program 31 5. Press Esc twice to return to the IBM Setup Utility program menu. 6. Select Save Settings from the Exit menu and press Enter. Then press Esc and follow the instructions on the screen to exit from the IBM Setup Utilityprogram. Other settings in the ...

© Copyright IBM Corp. 2001 33 Chapter 5. Installing options You can expand the capabilities of your computer by adding more memory oroptional PCI adapters. Use the instructions in this chapter along with instructionsthat might come with the option. This chapter includes information about removing th...

34 User Guide Backing up configuration settings Important Run ConfigSafe (or a similar application) to take a snapshot of your computerconfiguration before installing an optional device. Using this snapshot, you canview and compare the changes in the computer configuration after you install anoption...

Chapter 5. Installing options 35 Component locations The following illustration shows the locations of various components on thesystem board. System board 1 Ethernet connector 16 Optical drive audio connector 2 PS/2 mouse connector 17 Serial connector 3 PS/2 keyboard connector 18 Touch panel power c...

36 User Guide Disconnecting cables To disconnect cables, do the following: 1. Remove any media (diskettes or CDs) from the drives and shut down your operating system. 2. Read the “Safety notices” on page vii. 3. Read “Handling static-sensitive devices” on page 33. 4. Turn off all attached external d...

Chapter 5. Installing options 37 Removing the rear cover You must remove the rear cover to install internal options such as memory andPCI adapters. Attention: Proper cooling is necessary to avoid damage to your computer. Do not operate your computer without all covers in place. To remove the rear co...

38 User Guide Installing an adapter Your computer system board has two peripheral component interconnect (PCI)expansion slots. Depending on your model, the expansion slots might alreadyhave adapters installed. You can install a low-profile PCI adapter in anyavailable PCI expansion slot. These adapte...

Chapter 5. Installing options 39 Removing the hard disk drive The hard disk drive must be removed before you can install memory DIMMs. To remove the hard disk drive, do the following: 1. Remove the rear computer cover. See “Removing the rear cover” on page 37. 2. Disconnect the power cable and signa...

40 User Guide Installing memory You can add memory to your computer to increase system performance. Yourcomputer has two DIMM connectors 1 for installing memory. The maximum To install a DIMM, do the following: 1. Remove the rear computer cover. See “Removing the rear cover” on page 37. 2. Remove th...

42 User Guide Removing the optical drive To remove the optical drive, do the following: 1. Drop down the device bay. See “Accessing the optical drive” on page 17. 2. Press down and slide out the back cover 1 ; then press down and slide out the optical drive top cover 2 . 3. Disconnect the power cabl...

© Copyright IBM Corp. 2001 43 Chapter 6. Troubleshooting This chapter describes diagnostic tools that you can use to identify and correctproblems that might come up as you use your computer. This chapter alsocontains information about option diskettes and how to recover from a BIOSupdate failure. Co...

44 User Guide Troubleshooting procedure Use this procedure as a starting point for problem identification. 1. To begin troubleshooting, perform the following steps: a. Remove all diskettes and discs from the drives. b. Turn off the computer and wait a few seconds. c. Turn on any attached devices; th...

Chapter 6. Troubleshooting 45 4. Did the IBM Setup Utility program start automatically after the error message was displayed? No - Follow the action for this error message described in “POST error codes” on page 45. Yes - continue to step 5. 5. Have you recently added, removed, or changed any hardwa...

48 User Guide Device troubleshooting charts You can use the troubleshooting charts in this section to find solutions toproblems that have definite symptoms. If you have just added new software or a new computer option and yourcomputer is not working, do the following before using the troubleshooting...

50 User Guide Audio problems Symptom Action No audio in Windows 1. Check the Windows Volume Control program to ensurethe volume settings are not set too low or that the mutesetting is not enabled. To access the Windows VolumeControl program, do the following: a. From the Windows desktop, click Start...

Chapter 6. Troubleshooting 51 Optical drive problems Symptom Action An audio orAutoPlay- enableddisc does notautomatically playwhen inserted intothe drive. Make sure you have the Windows AutoPlay feature enabled. Toenable the AutoPlay feature, do the following: 1. From the Windows desktop, double-cl...

52 User Guide DVD disc problems Symptom Action Black screen insteadof DVD video 1. Restart the DVD player program. 2. Shut down Windows, and restart your computer. If you need technical assistance, see Chapter 7, “Gettinginformation, help, and service,” on page 69. DVD movie will notplay. 1. Make su...

Chapter 6. Troubleshooting 53 Display/monitor problems General problems Symptom Action General monitorproblems 1. Make sure the brightness controls are adjusted correctly. 2. Some IBM monitors have their own self-tests. If yoususpect a problem with your monitor, see “Running theIBM Enhanced Diagnost...

54 User Guide Intermittent problems Symptom Action A problem occurs onlyoccasionally and isdifficult to repeat. Verify that: 1. All cables and cords are securely connected to thecomputer and attached devices. 2. When the computer is turned on, the fan grill is notblocked (there is airflow around the...

Chapter 6. Troubleshooting 55 Rapid Access IIIe Keyboard problems Symptom Action All or some keys on thekeyboard do not work. Verify that: 1. The computer is turned on. 2. The keyboard cable is securely connected to thekeyboard connector on the computer. For the location ofthe keyboard connector, se...

56 User Guide Rapid Access Wireless Keyboard problems When the wireless receiver is installed, a software utility provides status iconsand help information in the lower right corner of your desktop just above thedefault Windows Taskbar. Click ? (help) to find more information about thewireless keybo...

Chapter 6. Troubleshooting 57 ScrollPoint III Mouse problems Symptom Action The mouse or pointingdevice does not work. Clean the mouse. See “Mouse” on page 24. Verify that: 1. The mouse or pointing-device cable is securely attachedto the proper connector on the computer. Depending onthe type of mous...

58 User Guide ScrollPoint Wireless Mouse problems When the wireless receiver is installed, a software utility provides status iconsand help information in the lower right corner of your desktop just above thedefault Windows Taskbar. Click ? (help) to find more information about thewireless mouse. Sy...

Chapter 6. Troubleshooting 59 Memory problems Symptom Action The amount of memorydisplayed is less than theamount of memoryinstalled. The amount of available memory shown might be somewhatless than expected because of basic input/output system(BIOS) shadowing and other resource requirements (such as...

60 User Guide Modem problems Symptom Action When you try to use themodem, your computeror modem is unable todetect a dial tone. 1. Make sure the telephone line is correctly connected toyour computer. If you are using other communicationdevices in conjunction with the modem, such as anasymmetric digi...

Chapter 6. Troubleshooting 63 Optional-device problems Symptom Action An IBM option that wasjust installed does notwork. Verify that: 1. The option is designed for your computer. 2. You followed the installation instructions supplied withthe option and in Chapter 5, “Installing options,” onpage 33. ...

64 User Guide Software problems Universal Serial Bus (USB) problems IBM Enhanced Diagnostics IBM provides programs that you can run to diagnose hardware problems andsome software problems. Several utility programs that provide helpfulinformation about your computer are also included. The user interf...

Chapter 6. Troubleshooting 65 The IBM Enhanced Diagnostics are available on: • The Product Recovery program on the hard disk • The World Wide Web You can create an IBM Enhanced Diagnostics diskette or you can run thediagnostics directly from the product recovery program. Creating an IBM Enhanced Dia...

66 User Guide Running the IBM Enhanced Diagnostics program You can run the IBM Enhanced Diagnostics program from the IBM EnhancedDiagnostics diskette or you can use the Product Recovery program. To run diagnostics from the IBM Enhanced Diagnostics diskette: 1. Turn off your computer and any attached...

Chapter 6. Troubleshooting 67 displayed when you turn on the computer. See “Lithium battery notice” on pageviii. To change the battery, do the following: 1. Turn off the computer and all attached devices. 2. Remove the rear cover. See “Removing the rear cover” on page 37. 3. Remove the old battery 1...

68 User Guide 5. Replace the cover, and plug in the power cord. Note: When the computer is turned on for the first time after batteryreplacement, an error message might be displayed. This is normalafter the battery is replaced. 6. Turn on the computer and all attached devices. 7. Use the IBM Setup U...

70 User Guide Getting help and service If you have a problem with your computer, you will find a wide variety of sourcesavailable to help you. Using the documentation and diagnostic programs Many computer problems can be solved without outside assistance. If youexperience a problem with your compute...

72 User Guide In all other countries, contact your IBM reseller or IBM marketing representative. Other services IBM Update Connector is a remote communication tool that you can use withsome IBM computers to communicate with the HelpCenter. Update Connectorenables you to receive and download updates ...

Chapter 7. Getting information, help, and service 73 For more information or to register for International Warranty Service: • In the U.S. or Canada, call 1-800-497-7426. • In Europe, call 44-1475-893638 (Greenock, U.K.). • In Australia and New Zealand, call 61-2-9354-4171. • In all other countries,...

© Copyright IBM Corp. 2001 75 Notices and Trademarks This section contains notices and trademarks. Notices General notices This publication was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this documentin other countries...

76 For the latest version of this online publication, go to http://www.ibm.com/pc/support User Any references in this publication to non-IBM Web sites are provided forconvenience only and do not in any manner serve as an endorsement of thoseWeb sites. The materials at those Web sites are not part of...

© Copyright IBM Corp. 2001 77 Index A adapter installation 38additional software 4administrator password 30air circulation 7arranging your workspace 6audio connectors 9controlling volume 20playing back sound 21recording sound 21 audio problems 50audio subsystem 2available options 34 B backing up con...