IBM 343 - Manuals

Contents ix Safety Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat ...

x xSeries 343 Hardware Maintenance Manual Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: - Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electric...

Contents xi Statement 3 CAUTION When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) areinstalled, note the following: - Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceab...

1 Part I: User’s Guide 1 Introduction 2 Chassis Description 3 Regulatory Specifications and Disclaimers 4 Configuration Software and Utilities This document provides an overview of the IBM ® xSeries 343 server. This manual consists of two parts: • User’s Guide, beginning on page 1 describes procedur...

2 xSeries 343 Hardware Maintenance Manual Notes Only use a screwdriver tip to push in the lock tabs on the rack slides. Apinch hazard exists if figners are used for this purpose. DC Power supplies are installed: The DC source must be electricallyisolated by double or reinforced insulation from any h...

5 1 Introduction Thank you for purchasing an xSeries 343 server. Your xSeries 343 server comes with a one-year limited warranty. If you have access to the WorldWide Web, you can obtain up-to-date information about your xSeries 343 model and other IBMserver products at http://www.ibm.com/eserver/xser...

6 xSeries 343 Hardware Maintenance Manual Before You Begin Before you begin to install options in your server, read the following information: • Become familiar with the information provided in “Handling Static-sensitive Devices” and inthe “Safety Addendum”. These guidelines will help you make chang...

7 2 Chassis Description The xSeries 343 is a rack-mounted server that supports one to two Intel ® Pentium ® III processors and up to 6 GB of SDRAM memory. The server supports high availability features such ashot-swap and redundant power supply modules. The scalable architecture of the server suppor...

8 xSeries 343 Hardware Maintenance Manual Features and Specifications Table 2. Features and Specifications Feature Description Configuration 1-2 way capability in low profile and cost/value effective packaging Stand-alone system Processor Support Intel Pentium III up to 2 GHz Power Two hot-swap 350 ...

Chassis Description 9 Environmental Specifications The xSeries 343 system has been tested to the environmental specifications as indicated in Table 3.All testing has been performed per procedures defined in Bellcore GR-63-CORE NEBS PhysicalProtection, Bellcore GR-3580 NEBS Criteria Levels, Bellcore ...

10 xSeries 343 Hardware Maintenance Manual Chassis Feature Location Front Panel Figure 2 shows the front view of the system including the front panel. The front panel containssystem control switches, alarm indicators and relays, and status indicators. Front panel controls andLEDs are summarized in T...

12 xSeries 343 Hardware Maintenance Manual Figure 3 shows the front view of the system with the bezel removed. OM12817 A B C H E F G D A Floppy Drive E Left SCSI Drive Bay B CD-ROM Drive F Hard Drive Tray Ribbon Cable Connector C Front Panel Switches and LEDs G Hard Drive Tray Power Connector D Hard...

Chassis Description 13 Back Panel Figure 4 shows the back panel view of the system. OM14192 A C E B D F G H I J K L ++ -- M Figure 4. Back Panel Table 5. Back Panel Features Item Description A Three low profile, half-length 64-bit, 66 MHz PCI add-in board slots (3.3 V riser board) B DB-15 male conne...

14 xSeries 343 Hardware Maintenance Manual Internal Chassis Features Figure 5 shows the location of the server board’s connectors and other components. OM12815 H J F I L M P X N O Q R S T V U W CC BB Y A C D E FF EE DD B Z AA K GG G A Speaker R Sys fan 2 connector B ID LED S CPU 1 fan connector C Ba...

Chassis Description 15 Processor The server board accommodates one or two Pentium III processors up to 1-26 GHz with 512k cache in the FC-PGA2 package. Memory The system board contains six 168-pin DIMM slots each supporting 72-bit ECC (64-bit mainmemory plus ECC) registered SDRAM DIMMs (PC-133 compa...

16 xSeries 343 Hardware Maintenance Manual Network Controller Note To ensure EMC product regulation compliance for intra-building lightingsurges, the system must only be used with shielded LAN cables that aregrounded at both ends. The server board uses two Intel 82550PM Fast Ethernet Controllers and...

Chassis Description 17 Preferred Primary Adapter With multiple adapters installed, you can specify one as the Preferred Primary adapter. Forexample if you have a server with a PRO/1000 server adapter as the primary adapter and aPRO/100+ adapter as the secondary, you could configure the PRO/1000 serv...

18 xSeries 343 Hardware Maintenance Manual RJ45 Serial Port The rear RJ45 serial port is a fully functional COM port that supports any standard serial deviceand provides support for serial concentrators, which typically support RJ45 serial connectors. Forserver applications that use a serial concent...

Chassis Description 19 The server board supports sleep states s0, s1, s4, and s5: • s0: Normal running state. • s1: Processor sleep state. No context will be lost in this state and the processor caches willmaintain coherency. • s4: Hibernate or Save to Disk: The memory and machine state are saved to...

20 xSeries 343 Hardware Maintenance Manual If both passwords are set, you: • May enter the user password to enter BIOS Setup or the SSU. However, you will not be able tochange many of the options. • Must enter the supervisor password if you want to enter BIOS Setup or the SSU and haveaccess to all o...

22 xSeries 343 Hardware Maintenance Manual Riser Boards The server board includes two riser boards, a 5 Volt full height riser board, and a 3.3 Volt riserboard. Features of the 5 Volt riser board include: • Support for three 33 MHz 5 Volt 64-bit PCI add-in cards • Provides 5 Volt to 3.3 Volt signal ...

Chassis Description 23 Power Supplies The power supply cage shown in Figure 8 is accessed from the rear of the chassis. The powersupply cage supports up to two hot-swap 350 W DC input power supplies in a (1 + 1) redundantconfiguration. A power supply filler) for the empty power supply site is suppli...

24 xSeries 343 Hardware Maintenance Manual Introduction The xSeries343 server system uses a -48 to -60 VDC input switching power subsystem, whichprovides up to 350 Watts with -48 to -60 VDC input and with current and remote sense regulation.The power subsystem consists of one or two 350-Watt power s...

Chassis Description 25 DC Input Voltage Specification The power supply will operate within all specified limits over the input voltage range outlined inTable 9. The power supply will power-off if the DC input is less than -34 V DC. Table 9. DC Input Rating Parameter Minimum Tolerance Nominal Rating ...

26 xSeries 343 Hardware Maintenance Manual Cooling Subsystem The cooling subsystem contains a fan array (as shown in Figure 9) consisting of two 80 x 38 mmfans and two 40 x 28 mm fans to cool the server board and other components. A fan failure isindicated by one of the fault LEDs located on the fro...

Chassis Description 27 Server Management Summary The server board’s server management architecture features a board management controller (BMC),which autonomously monitors server status and provides the interface to server managementcontrol functions. The BMC is responsible for controlling system po...

29 3 Regulatory Specifications and Disclaimers Declaration of the Manufacturer or Importer We hereby certify that this product is in compliance with European Union EMC Directive89/336/EEC, using standards EN55022 (Class A) and EN55024 and Low Voltage Directive73/23/EEC, Standard EN60950. Safety Comp...

30 xSeries 343 Hardware Maintenance Manual Industry Canada Class A Emission Compliance Statement This Class A digital apparatus complies with Canadian ICES-003. Avis de conformité à la réglementation d'Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. ...

Regulatory Specifications and Disclaimers 31 German Union EMC Conformance Statement Text für alle in Deutschland vertriebenen EN 55022 Klasse A Geräte: Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetischeVerträglichkeitvon Geräten (EMVG) vom 18. September 1998 (bzw. der EMC ...

32 xSeries 343 Hardware Maintenance Manual Taiwan Electrical Emission Statement Japanese Voluntary Control Council for Interference (VCCI) Statement

33 4 Configuration Software and Utilities This chapter describes the Power-On Self-Test (POST) and server configuration utilities. The tablebelow briefly describes the utilities. Table 11. Configuration Utilities Utility Description and brief procedure Page BIOS Setup If the system does not have a d...

34 xSeries 343 Hardware Maintenance Manual Using BIOS Setup This section describes the BIOS Setup options. Use Setup to change the server configurationdefaults. You can run Setup with or without an operating system being present. Setup stores mostof the configuration values in battery backed CMOS; t...

Configuration Software and Utilities 35 Setup Menus To: Press Get general help <F1> or <Alt+H> Move between menus ← → Go to the previous item ↑ Go to the next Item ↓ Change the value of an item + or - Select an item or display a submenu <Enter> Leave a submenu or exit Setup <Esc...

36 xSeries 343 Hardware Maintenance Manual Main Menu You can make the following selections on the Main Menu. Use the submenus indicated by “ ► ” for other selections. Feature Option Description System Time HH:MM:SS Sets the system time. System Date MM/DD/YYYY Sets the system date. Floppy A Not insta...

Configuration Software and Utilities 37 Processor Settings Submenu Feature Option Description Processor Type N/A This field is informational only. Processor POST Speed N/A This field is informational only. Processor Retest [Disabled] Enabled If enabled, BIOS will activate and retest all processors o...

Configuration Software and Utilities 39 Onboard NIC 2 Function Submenu Feature Option Description Onboard NIC 2 [Enabled] Disable Allows disabling onboard NIC 2 port. Onboard NIC 2 ROM [Enabled] Disable Allows disabling onboard NIC 2 ROM. Onboard SCSI Function Submenu Feature Option Description Onbo...

40 xSeries 343 Hardware Maintenance Manual Server Menu Feature Option Description ► System Management <Enter> Enters the System Management submenu. ► Console Redirection <Enter> Enters the Console Redirection submenu. ► Event Log Configuration <Enter> Enters the Event Log Configura...

42 xSeries 343 Hardware Maintenance Manual Boot Menu Feature Option Description Quite Boot Disabled [Enabled] Disabled displayed normal POST messages. Enabled displays OEM logo and disables serial redirection. ► Boot Device Priority <Enter> Enters submenu. ► Hard Disk Drives <Enter> Ente...

Configuration Software and Utilities 43 Hard Disk Drives Submenu Choices Description 1st Hard Drive [AIC 7899,B:06 IBM DPSS] Removable Devices Submenu Choices Description 1st Removable Device [1 st Floppy Drive] ATAPI CD-ROM Drives Submenu Choices Description 1st ATAPI CDROM [SR243T] Exit Menu You c...

44 xSeries 343 Hardware Maintenance Manual Upgrading the BIOS Preparing for the Upgrade Before you upgrade the BIOS, prepare for the upgrade by recording the current BIOS settings,obtaining the upgrade utility, and making a copy of the current BIOS. Recording the Current BIOS Settings 1. Boot the co...

Configuration Software and Utilities 45 Creating the BIOS Upgrade Diskette The BIOS upgrade file is a compressed self-extracting archive that contains the files you need toupgrade the BIOS. 1. Insert the bootable diskette into the diskette drive.2. Extract the contents of the BIOS.EXE file onto the ...

46 xSeries 343 Hardware Maintenance Manual Recovering the BIOS It is unlikely that anything will interrupt the BIOS upgrade; however, if an interruption occurs, theBIOS could be damaged. The following steps explain how to recover the BIOS if an upgrade fails. Note Because of the small amount of code...

Configuration Software and Utilities 47 Changing the BIOS Language You can use the BIOS upgrade utility to change the language the BIOS uses for messages and theSetup program. Use a bootable diskette containing the Intel Flash Utility and language files. 1. Boot the computer with the bootable disket...

48 xSeries 343 Hardware Maintenance Manual The SSU runs from writable, non-writable, removable, and non-removable media. If the SSU isrun from non-writable media, user preference settings (such as screen colors) cannot be saved. The SSU supports the ROM-DOS V6.22 operating system. It may run on othe...

Configuration Software and Utilities 49 Customizing the SSU The SSU lets you customize the user interface according to your preferences. The AF sets thesepreferences and saves them in the AF.INI file so that they take effect the next time you start theSSU. There are four user customizable settings: ...

50 xSeries 343 Hardware Maintenance Manual Launching a Task It is possible to have many tasks open at the same time, although some tasks may require completecontrol to avoid possible conflicts. The tasks achieve complete control by keeping the task as thecenter of operation until you close the task ...

Configuration Software and Utilities 51 SDR Manager Add-in Clicking on the SDR Manager Add-in task brings up the Sensor Data Record (SDR) viewer. Youcan load and view the current SDR data stored in the NV storage area, save the currently loadedSDR data to a file, or view previously saved SDR data. T...

52 xSeries 343 Hardware Maintenance Manual The FRU Viewer has the following menus: File Menu The File menu has the following options: • Open: Opens an FRU data file for viewing. • Save As: Saves the currently loaded FRU data to a file. • Exit: Quits the FRU Viewer. FRU Menu The FRU menu has the foll...

Configuration Software and Utilities 53 When to Run the FRU/SDR Load Utility You should run the FRU/SDR Load Utility each time you upgrade or replace the hardware in yourserver, excluding add-in boards, hard drives, and RAM. For example, when you upgrade yourprocessor or add a second power module to...

54 xSeries 343 Hardware Maintenance Manual Parsing the Command Line The FRU/SDR Load Utility allows only one command line function at a time. A command linefunction may consist of two parameters; for example: cfg filename.cfg. Any invalid parametersresult in displaying an error message and exiting t...

Configuration Software and Utilities 55 Using Specified CFG File The utility can be run with the command line parameter of -cfg filename.cfg. The filename can beany DOS accepted, eight-character filename string. The utility loads the specified CFG file anduses the entries in the configuration file t...

56 xSeries 343 Hardware Maintenance Manual Cleaning Up and Exiting If an update was successfully performed, the utility displays an appropriate message and then exitswith a DOS exit code of zero. If the utility fails, it immediately exits with an error message and a non-zero DOS exit code. Using the...

Configuration Software and Utilities 57 Updating the FRU/SDR Files 1. Place the diskette containing the BMC FW update files into the diskette drive of your system. Boot the system while the diskette is in the drive. 2. Select one or two power supplies.3. The following prompt will appear: Select the ...

59 Part II: Service Technician’s Guide 5 Upgrading the Hardware 6 Upgrading the Chassis 7 Technical Reference This section describes procedures that REQUIRE internal server access. You must be a qualifiedservice technician to perform procedures listed in the Service Technician’s Guide. Statement 14 ...

60 xSeries 343 Hardware Maintenance Manual Equipment Rack Precautions Statement 15 CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit isextended. Notes Temperature: The operating temperature of the server, when installed in anequipment rack, must not go below 5...

61 5 Upgrading the Hardware Tools and Supplies Needed Procedures in this section require the following tools and supplies: • Jumper-removal tool or needle-nosed pliers • Small flat-bladed screwdriver • Phillips (cross-head) screwdriver (#2) • Pen or pencil • Anti-static wrist strap and conductive fo...

62 xSeries 343 Hardware Maintenance Manual Statement 14 CAUTION Hazardous voltage, current, and energy levels might be present. Only a qualified servicetechnician is authorized to remove the covers where the following label is attached. Statement 1 DANGER Electrical current from power, telephone, an...

Upgrading the Hardware 63 Replacing Power Supply Modules To replace a power supply module, follow this procedure: 1. Depress the locking tab (A in Figure 11).2. Rotate the handle downward (B in Figure 11).3. Using the handle, pull the power supply outward (C in Figure 11).4. Reverse these steps for ...

64 xSeries 343 Hardware Maintenance Manual Replacing Hard Disk Drives To replace a hard disk drive, follow this procedure: 1. Remove the bezel.2. Disconnect the cables (B in Figure 12) from the connectors on the front of the hard disk drive bay (A in Figure 12). Figure 12. Disconnecting the Hard Dis...

66 xSeries 343 Hardware Maintenance Manual Working Inside the System This section presents the following procedures that describe removal and installation of mostcomponents inside the system. Safety: Before You Remove Server Covers Before removing covers at any time to work inside the system, observ...

68 xSeries 343 Hardware Maintenance Manual Handling Static-sensitive Devices Attention: Static electricity can damage electronic devices and your system. To avoid damage,keep static-sensitive devices in their static-protective package until you are ready to install them. To reduce the possibility of...

Upgrading the Hardware 69 To remove the top cover, follow this procedure: 1. Remove the four screws along the rear panel (A in Figure 14) that secure the top cover to the chassis. 2. Slide the top cover rearward (B in Figure 14) to release it from the chassis.3. Lift the top cover up to remove. Figu...

70 xSeries 343 Hardware Maintenance Manual Internal Chassis Layout The server board contains connectors for installing up to two Pentium III processors utilizing the FCPGA sockets. The server board has 6 DIMM slots and supports up to 6 GB error checking andcorrecting (ECC) SDRAM memory. The server b...

Upgrading the Hardware 71 Removing and Installing Memory The server board supports only PC133-compliant SDRAM. Install from 128 MB to 6 GB ofregistered memory, using up to six single- or double-banked DIMMs. DIMMs must be installed in pairs in the following order: 1A-1B, 2A-2B, and 3A-3B as shown in...

72 xSeries 343 Hardware Maintenance Manual Removing and Installing Processors Note If the server has been running, any installed processor and heat sink on theprocessor board(s) will be hot. To avoid the possibility of a burn, allow theunit to cool-down and be careful when removing or installing ser...

Upgrading the Hardware 73 Adding or Replacing a Processor If you are adding a second processor to your system, you must first remove the terminator from thesecondary processor socket. The second processor must be compatible with the first processor(within one stepping, same voltage, same speed, see ...

76 xSeries 343 Hardware Maintenance Manual Removing a Processor 1. Observe the safety statements and “Handling Static-sensitive Devices”.2. Detach the heatsink-retaining clip from the processor socket using a screwdriver or other tool as shown in Figure 20. OM12827 Figure 20. Unlatching the Heatsink...

Upgrading the Hardware 77 Installing or Removing a Terminator 1. Observe the safety statements and “Handling Static-sensitive Devices”.2. Raise the locking bar (B in Figure 22) on the socket (A in Figure 22).3. Align the corner marks on the terminator (C in Figure 22) along the locking bar side of t...

78 xSeries 343 Hardware Maintenance Manual Replacing 3.3 Volt and 5 Volt PCI Add-in Cards The server supports two types of PCI riser boards: 3.3 Volt and 5 Volt. The riser boards may beinstalled as two 3.3 Volt, or one 3.3 Volt and one 5 Volt. • The 5 Volt PCI riser supports three 64-bit 33 MHz PCI ...

Upgrading the Hardware 79 PCI Add-in Card Cable Installation It may be difficult to install a cable on the connector of a PCI add-in card configured at location Ain Figure 24 due to interference from the power supply. If this occurs, it may be necessary to movethe power supply cage out of the way, i...

80 xSeries 343 Hardware Maintenance Manual Statement 2 CAUTION When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalenttype battery recommended by the manufacturer. If your system has a module containing alithium battery, replace it only with the same module type made by...

Upgrading the Hardware 81 To replace the backup battery, follow this procedure: 1. Observe the safety statements and “Handling Static-sensitive Devices”.2. Remove the top cover and locate the backup battery on the server board (see Figure 25).3. Insert the tip of a small flat bladed screwdriver, or ...

83 6 Upgrading the Chassis Replacing the Server Board To remove the server board, follow this procedure: 1. Remove the top cover.2. Remove the fan bracket.3. Remove any PCI cards that may be installed in a 3.3 Volt or 5 Volt riser boards and place them on a clean, static-free surface. 4. Unplug the ...

84 xSeries 343 Hardware Maintenance Manual 7. Remove the screws indicated in Figure 27. OM12832 Figure 27. Removing the Server Board Retaining Screws 8. Lift the server board out of the chassis and place on a clean, static-free surface.9. Repeat this procedure in reverse to install the server board.

Upgrading the Chassis 85 Replacing the CD-ROM and Floppy Disk Drives Attention: The cable can easily be damaged if not handled carefully. Refer to the installationinstructions supplied with the replacement cable. To replace the CD-ROM and/or floppy disk drives, follow this procedure: 1. Remove the b...

Upgrading the Chassis 87 Replacing the Front Panel Board To replace the front panel board, follow this procedure: 1. Disconnect the small ribbon cable (A in Figure 30).2. Disconnect the large ribbon cable (B in Figure 30).3. Remove the screw (C in Figure 30) and release the snap-on fasteners (D in F...

88 xSeries 343 Hardware Maintenance Manual Replacing Fans Replacing an 80 mm Fan To replace an 80 mm fan, follow this procedure: 1. Loosen the three screws that secure the fan bracket and remove.2. Disconnect the fan power cable from the server board (A in Figure 31).3. Slide the fan upward (B in Fi...

Upgrading the Chassis 89 Replacing a 40 mm Fan To replace a 40 mm fan, follow this procedure: 1. Remove the three screws that secure the fan bracket and lift it out of the chassis.2. Disconnect the fan power cables from both fans (A in Figure 31).3. Slide the 40 mm fan module upward (B in Figure 31)...

90 xSeries 343 Hardware Maintenance Manual Removing the Power Supply Cage To replace the power supply cage, follow these instructions: 1. Remove the front bezel.2. Disconnect the power cable and SCSI cable from the drive tray.3. Remove the drive tray.4. Remove the cable hold-down bracket located und...

91 7 Technical Reference This section includes: • Connector pinouts • Information on jumpers Connector Pinouts This section describes certain I/O interface connectors of the xSeries 343 server. Alarms The alarms port interface is a standard DB15-pin connector (see Figure 34). This connector allowsre...

92 xSeries 343 Hardware Maintenance Manual DC Power Input for DC-Input Power Supply Cage A DC power terminal block is provided at the rear of the DC-input power supply cage. It isrecommended to use appropriately sized power wire and DC mains. Figure 35. DC Power Input Connector The terminal block wi...

Technical Reference 93 Serial Ports One serial port is provided on the rear I/O to supply COM2 using an 8-pin RJ45 connector (seeTable 13). The COM2 serial port can be used either as an emergency management port or as anormal serial port. As an emergency management port (EMP), COM2 is used as a comm...

94 xSeries 343 Hardware Maintenance Manual Configuration Jumpers This section describes the jumper blocks that control various configuration options. Figure 38shows the names and location of the configuration jumpers. The shaded areas show the defaultjumper placement for each configurable option. Ta...

Technical Reference 95 System Recovery and Update Jumpers (J1E1) Table 14. System Recovery and Update Jumper Options Option Description BMC Write Protect If pins 2 and 3 are jumpered (default), the BIOS boot block is write-protected. If pins 1 and 2 are jumpered, the boot block is erasable and progr...

96 xSeries 343 Hardware Maintenance Manual FRU List This section describes the orderable list of IBM FRU part numbers and the associated part numberthat appears on the actual part. Description IBM FRU P/N Component P/N Panel Cable Kit 01R0824 Front Panel Cable A55047 Telco Alarm Panel Cable A42468 P...

POST Error Codes, Messages and FRU to Failure Information 103 POST Codes and Error Messages The following table defines POST error codes and their associated messages. The BIOS promptsthe user to press a key in case of a serious error. Some error messages are preceded by the string"Error” to hig...

106 xSeries 343 Hardware Maintenance Manual POST Error Beep Codes The following tables list POST error beep codes. Prior to system video initialization, The BIOS andBMC use these beep codes to inform users on error conditions Table 20. BMC Generated POST Beep Codes Code Description FRU/Action 1-5-1-...

108 xSeries 343 Hardware Maintenance Manual PC Doctor Symtom to FRU Table 23. Diagnostic Related Syndromes No. Short Name Description FRU 1 NULL Undetected Error 2 CPU/Coprocessor Any subtest fails Processor 3 Systemboard Any subtest fails Systemboard 4 Video Adapter Any subtest fails Adapter card, ...

110 B Equipment Log and Configuration Worksheet Equipment Log Use the blank equipment log provided here to record information about your system. You willneed some of this information when you run BIOS Setup. Item Manufacturer Name and Model Number Serial Number Date Installed System System Baseboard...

112 C Solving Problems This section helps you identify and solve problems that might occur while you are using the system. Resetting the System To do this: Press: Soft boot reset, which clears system memory and reloads the operating system. <Ctrl+Alt+Del> Clear system memory, restart POST, and...

Solving Problems 113 Running New Application Software Problems that occur when you run new application software are usually related to the software.Faulty equipment is much less likely, especially if other software runs correctly. Running New Application Software Checklist • Does the system meet the...

114 xSeries 343 Hardware Maintenance Manual More Problem Solving Procedures This section provides a more detailed approach to identifying a problem and locating its source. Preparing the System for Diagnostic Testing Note Turn off devices before disconnecting cables: Before disconnecting anyperipher...

Solving Problems 115 Specific Problems and Corrective Actions This section provides possible solutions for these specific problems: • Power light does not light. • There is no beep or an incorrect beep pattern. • No characters appear on screen. • Characters on the screen appear distorted or incorrec...

116 xSeries 343 Hardware Maintenance Manual Characters Are Distorted or Incorrect Check the following: • Are the brightness and contrast controls properly adjusted on the video monitor? See themanufacturer’s documentation. • Is the video monitor signal and power cable properly installed? • If the pr...

Solving Problems 117 CD-ROM Drive Activity Light Does Not Light Check the following: • Are the power and signal cables to the CD-ROM drive properly installed? • Are all relevant switches and jumpers on the drive set correctly? • Is the drive properly configured? • Is the onboard IDE controller enabl...

118 xSeries 343 Hardware Maintenance Manual PCI Installation Tips Some common PCI tips are listed here. • Reserve interrupts (IRQs) and/or memory addresses specifically for ISA add-in cards. Thisprevents PCI add-in cards from trying to use the same settings ISA add-in cards are using. Usethe SSU to ...

Solving Problems 119 Problem Determination Tips Due to the variety of hardware and software combinations that can be encountered, use thefollowing information to assist you in problem determination. If possible, have this informationavailable when requesting assistance from Service Support and Engin...

120 D Getting Information, Help, and Services If you need help, service, or technical assistance or just want more information about IBMproducts, you will find a wide variety of sources available from IBM to assist you. This sectioncontains information about where to go for additional information ab...

122 xSeries 343 Hardware Maintenance Manual International Warranty Service If you travel with your server product or relocate it to a country where your server machine type issold, your server product might be eligible for International Warranty Service, which automaticallyentitles you to obtain war...

124 E Safety Addendum Related Service Information Note The service procedures are designed to help you isolate problems. They arewritten with the assumption that you have model-specific training on allcomputers, or that are familiar with the computers, functions, terminology,and service information ...

Safety Addendum 125 Reinstall all covers correctly before returning the machine to the customer. Electrical Safety CAUTION Electrical current from power, telephone, and communication cables can behazardous. To avoid personal injury or equipment damage, disconnect theattached power cords, telecommuni...

Safety Addendum 127 Observe the special safety precautions when you work with very high voltages; these instructionsare in the safety sections of maintenance information. Use extreme care when measuring highvoltages. • Regularly inspect and maintain your electrical hand tools for safe operational co...

128 xSeries 343 Hardware Maintenance Manual The guide consists of a series of steps presented in a checklist. Begin the checks with the poweroff, and the power cord disconnected. Checklist: 1. Check exterior covers for damage (loose, broken, or sharp edges).2. Power-off the computer. Disconnect the ...

Safety Addendum 129 • Select a grounding system, such as those listed below, to provide protection that meets thespecific service requirement. Note The use of a grounding system is desirable but not required to protect against ESD damage.  Attach the ESD ground clip to any frame ground, ground brai...

130 xSeries 343 Hardware Maintenance Manual Important All caution and danger statements in this IBM documentation begin with anumber. This number is used to cross reference an English caution or dangerstatement with translated versions of the caution or danger statement in thissection. For example, ...

Safety Addendum 131 Statement 2 CAUTION When replacing the lithium battery, use only IBM Part Number 33F8354 oran equivalent type battery recommended by the manufacturer. If yoursystem has a module containing a lithium battery, replace it only with thesame module type made by the same manufacturer. ...

Safety Addendum 133 Importante Todas as instruções de cuidado e perigo da IBM documentation começamcom um número. Este número é utilizado para fazer referência cruzada deuma instrução de cuidado ou perigo no idioma inglês com as versõestraduzidas das instruções de cuidado ou perigo encontradas nesta...

134 xSeries 343 Hardware Maintenance Manual Instrução 2 CUIDADO Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número dePeça 33F8354 ou uma bateria de tipo equivalente, recomendada pelofabricante. Se o seu sistema possui um móídulo com uma bateria de lítio,substitua-o apenas pelo ...

Safety Addendum 149 Notice n° 2 ATTENTION Remplacez la pile au lithium usagée par une pile de référence identiqueexclusivement - voir la référence IBM - ou par une pile équivalenterecommandée par le fabricant. Si votre système est doté d'un module contenantune pile au lithium, vous devez le remplace...

150 xSeries 343 Hardware Maintenance Manual Notice n° 4 ≥≥≥≥ 18 kg (39.7 lb) ≥≥≥≥ 32 kg (70.5 lb) ≥≥≥≥ 55 kg (121.2 lb) ATTENTION Faites-vous aider pour soulever ce produit. Notice n° 5 ATTENTION Le bouton de mise sous tension/hors tension de l'unité et l'interrupteurd'alimentation du bloc d'aliment...

Safety Addendum 151 Wichtig Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einerNummer. Diese Nummer verweist auf einen englischen Sicherheitshinweismit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so e...

152 xSeries 343 Hardware Maintenance Manual Hinweis 2 ACHTUNG Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. WennIhr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immermit dem selben...

154 xSeries 343 Hardware Maintenance Manual Importante Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBMdocumentation iniziano con un numero. Questo numero viene utilizzato perconfrontare avvisi di attenzione o di pericolo in inglese con le versionitradotte riportate in ...

Safety Addendum 155 Avviso 2 ATTENZIONE Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM connumero parte 33F8354 o batterie dello stesso tipo o di tipo equivalenteconsigliate dal produttore. Se il sistema di cui si dispone è provvisto di unmodulo contenente una batteria a...

164 xSeries 343 Hardware Maintenance Manual Importante Todas las declaraciones de precauciín de esta IBM documentation empiezancon un número. Dicho número se emplea para establecer una referenciacruzada de una declaraciín de precauciín o peligro en inglés con las versionestraducidas que de dichas de...

Safety Addendum 165 Declaración 2 PRECAUCIÓN Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza33F8354 de IBM o cualquier tipo de batería equivalente que recomiende elfabricante. Si el sistema tiene un mídulo que contiene una batería de litio,sustitúyalo únicamente por...

166 xSeries 343 Hardware Maintenance Manual Declaración 4 ≥≥≥≥ 18 kg (39.7 lb) ≥≥≥≥ 32 kg (70.5 lb) ≥≥≥≥ 55 kg (121.2 lb) PRECAUCIÓN Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN El botín de control de alimentaciín del dispositivo y el interruptor dealimentaciín de la f...

168 F Product Notices Notices This publication was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries.Consult your local IBM representative for information on the products and services currentl...

Safety Addendum 169 Trademarks The following terms are trademarks of International Business Machines Corporation in the UnitedStates, other countries, or both: e-business logo OS/2 ServeRAID HelpCenter PS/2 xSeries IBM ServerProven Intel and Pentium are registered trademarks of Intel Corporation in ...

170 Index A Adaptec SCSI utility, 57 Adapter Fault Tolerance, 16 Adaptive Load Balancing, 16, 17 add-in card 3.3 Volt PCI, 785 Volt PCI, 78 administrative password, 19 limiting access to SCU, 21 Advanced Menu, configuring in Setup, 37 AFT, See Adapter Fault Tolerance alarms connector, 91 ALB, See Ad...