IBM 3000 - Manuals

Contents Online Documentation Authorization iii Figures . . . . . . . . . . . . . . ix Tables . . . . . . . . . . . . . . . xi Statement of Limited Warranty . . . . xiii Production Status . . . . . . . . . . . . xiii The IBM Warranty . . . . . . . . . . . xiii Warranty Service . . . . . . . . . . . ...

On-Screen-Display Controls . . . . . . . 66 Adjusting the Print Position . . . . . . . . 68 Adjusting the Volume of the Operator AlertAssembly . . . . . . . . . . . . . . 74 Advancing Forms Using the NPRO and NPROPage Functions . . . . . . . . . . . . 75 NPRO Procedure . . . . . . . . . . . 75 NPRO ...

Appendix A. Valid Form Lengths inInches . . . . . . . . . . . . . . . 291 Appendix B. Physical System Layouts 293 Simplex Models . . . . . . . . . . . . 293 Duplex Models . . . . . . . . . . . . . 294 Glossary . . . . . . . . . . . . . . 297 Index . . . . . . . . . . . . . . . 305 Readers’ Comments ...

Figures 1. Forms Path Through a Printer Engine 16 2. Stacker Control Panel . . . . . . . . . 28 3. Stacker Height Control . . . . . . . . 31 4. Display Touch Screen Window Components 34 5. Numeric Keypad Window . . . . . . . 36 6. Alphanumeric Keyboard Window . . . . 37 7. Grayed Out Check Reset Pus...

Tables 1. InfoPrint 3000 Printer Specification Summary 2 2. Operator Responsibilities . . . . . . . 9 3. Developer Area Controls. . . . . . . . 21 4. Printer Control Panel . . . . . . . . . 23 5. Symbols and Visual Cues . . . . . . . 41 6. Remote Power Control . . . . . . . . 57 7. Remote System Pow...

Statement of Limited Warranty The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you originally purchase for your use, and not for resale, from IBM or an IBM authorized reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, el...

Warranty Service To obtain warranty service for the Machine, you should contact your reseller or call IBM. In the United States, call IBM at 1-800-IBM-SERV (426-7378). In Canada, call IBM at 1-800-465-6666. You may be required to present proof of purchase. Depending on the Machine, the service may b...

Limitation of Liability Circumstances may arise where, because of a default on IBM’s part (including fundamental breach) or other liability (including negligence and misrepresentation), you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are enti...

Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or s...

Trademarks The following terms used in this publication are trademarks of the IBM Corporation in the United States or other countries or both: AFCCU and Advanced Function Common Control UnitAFP and Advanced Function PresentationAdvanced Function PrintingAIX®AIX/6000BCOCA and Bar Code Object Content ...

Canadian Department of Communications compliance statement: This Class A digital apparatus meets the requirements of the Canadian Interference-Causing Equipment Regulations. Avis de conformité aux normes du ministère des Communications du Canada: Cet appareil numérique de la classe A respecte toutes...

Taiwan EMC: Safety Notice Conventions This publication contains safety notices that warn users of situations that could cause them harm. Caution Notices Caution notices make users aware of hazards that can cause minor or moderate personal injuries, such as cuts or burns. The following notices are ex...

Danger Notices Danger notices make users aware of hazards that can cause serious injury or death. The following are examples of danger notices. Notices xxi

Safety Notices xxii InfoPrint 3000 Operator’s Guide

The laser used in the InfoPrint 3000 complies with IEC 825-1 and EN 60825. The printer is a Class 1 Laser Product that contains five enclosed Class IIIb InGaAsP lasers with peak power of 10 milliwatts and a wavelength of 635 nanometers. Contained within the printhead, the lasers form scanning beams ...

SAFE0OEI ENVIRONMENTAL INFORMATION IBM has established a procedure by which used photoconductor drums can bereturned to IBM. Specific instructions and a mailing label appear in the box inwhich the photoconductor drum is shipped. Third-party servicing companies andcustomers who are not using IBM serv...

Preface This publication is for the InfoPrint 3000 Type 3300 Model ES1 and InfoPrint 3000 Models ED1/ED2 Advanced Function Printers. You will find the terms InfoPrint 3000, Model ES1, and Models ED1/ED2 used throughout this document. This publication explains how to operate and maintain the InfoPrin...

– “Chapter 2. Operator’s Overview” on page 9, which describes the operator’s role in using and maintaining the printers. – “Chapter 3. Functional Areas” on page 15, which describes the parts of the printer, including its switches, controls, and Display Touch Screens. – “Chapter 4. Using the Display ...

InfoPrint 3000 Library The following additional InfoPrint 3000 publications are available: v InfoPrint 3000 Introduction and Planning Guide, G544-5563, summarizes the InfoPrint 3000 functions and describes how to plan for a successful installation. v Forms Design Reference for Continuous Forms Advan...

Summary of Changes The following list is a summary of the changes made in this edition: v Miscellaneous changes were made to Chapter 1 and Chapter 3. v Miscellaneous changes were made to Chapter 6. v The Description and Value Option for PQE Boldness in Table 25 on page 258, Table 24 on page 251, and...

Chapter 1. Introduction Chapter Overview This chapter reviews the characteristics of the IBM InfoPrint 3000, including the following models: v ES1 v ED1/ED2 System Characteristics Table 1 on page 2 summarizes the specifications for the various printers in the InfoPrint 3000 family. © Copyright IBM C...

Table 1. InfoPrint 3000 Printer Specification Summary Model Mode Resolution (DPI) Print Speed (IPM) Basis Paper Weights Forms Width Forms Length g/m 2 lbs Min. mm (in.) Max. mm (in.) Min. mm (in.) Max. mm (in.) ES1 Simplex 480 1 , 600 1 480/600 2 112/172 3 60-160 16-42 204 (8) 457 (18) 76.2 ± 0.3 (3...

Printer Characteristics The InfoPrint 3000 printers are nonimpact, all-points-addressable printers. The printers each use a laser, electrophotographic print technology, and Advanced Function Presentation (AFP) licensed programs to create high-quality text and graphic printer output. The printers use...

This power-driven roller assembly is on the floor in the forms input area of the second printer of the system; the continuous forms are threaded through it. It assists in feeding forms from the Buffer/Flipper Unit under the printer into the tractor feed area of the printer. Duplex Printing Applicati...

Simplex and Dual Simplex Printing Applications The configuration that is shown in “Left Angle Configuration for Dual Simplex” on page 8 supports simplex (single-sided) printing in the Dual Simplex mode on selected models (see Table 1 on page 2). Both printers in the configuration can run independent...

Inline Configuration for Duplex 1 Optional preprocessing device 2 Printer Utility Module (PUM) attached to Printer 1 3 Printer 1 4 Buffer/Flipper Unit 5 AFCCU attached to Printer 2 6 Printer 2 7 Optional postprocessing device HC6I0010 1 2 3 4 5 6 7 6 InfoPrint 3000 Operator’s Guide

Left Angle Configuration for Duplex 1 Optional preprocessing device 2 Printer Utility Module (PUM) attached to Printer 1 3 Printer 1 4 Buffer/Flipper Unit 5 AFCCU attached to Printer 2 6 Printer 2 7 Optional postprocessing device HC6I0008 1 2 3 4 5 6 7 Chapter 1. Introduction 7

Left Angle Configuration for Dual Simplex 1 Optional preprocessing device for Printer 1 2 Printer Utility Module (PUM) attached to Printer 1 3 Printer 1 4 Optional preprocessing device for Printer 2 5 Optional postprocessing device for Printer 1 6 AFCCU attached to Printer 2 7 Printer 2 8 Optional p...

Chapter 2. Operator’s Overview Chapter Overview This chapter provides an overview of the operator tasks and the general operation of the printer. Operator Responsibilities Table 2 summarizes the responsibilities of the operator. Table 2. Operator Responsibilities What to Do: When to Do It: Where to ...

Service Call Procedure Use this procedure only when you have tried all of the operator actions that are described in the error message or listed in this book. 1. Collect information about the printer system, including the machine type, model number, and serial number. This information is on a label ...

Chapter 3. Functional Areas This chapter describes the forms path of the printer. It also provides a graphic overview of the functional areas of the printer, which include: v Advanced Function Common Control (AFCCU) area– Operator alert area– Power control panel– Display Touch ScreenKeep In Mind: 1....

Control Unit Area The Display Touch Screen, power control panel, and the operator alert assembly are in the control unit area. 1 Operator Alert Assembly 2 Display Touch Screen 3 Power Control Panel 4 AFCCU Frame in a simplex printer or in Printer 2 of a duplex configuration or Printer Utility Module...

Operator Alert Area The following figure shows the controls on the Operator Alert Area, which is on the base of the Operator Alert Assembly. Using This Control: Does This: Operator Alert Assembly Volume Control Adjusts the volume of the operator alert assembly. External Connections for Customers Pro...

Developer Area You add toner and developer mix to the printer in the developer area. Table 3 on page 21 describes the controls. You add toner by placing a new toner cartridge (1) in the developer area next to the Printer Control Panel. You add developer mix through the developer mix inlet (2). The d...

Forms Input and Transfer Station Area You load forms that are ready for processing into the printer at the forms input area. The developer mix bottle and drain hose are also in the forms input area. In the transfer station area, print images are transferred from the photoconductor drum to the forms ...

Printer Control Panel The printer control panel is just below the transfer station. Table 4 describes its controls. Table 4. Printer Control Panel Using This Control: Does This: Darker Contrast Control Key Adjusts print contrast from lighter (1) to darker (7). The current setting is marked by an LED...

Transfer Station Control Lever and Tractor Control Levers The transfer station control lever and the tractor control knob are on the transfer station frame. Using This Control: Does This: Transfer Station Control Lever 1 Releases the transfer station latch and opens the transfer station. To open the...

Puller Control Lever The puller lever is on the left side of the input area. When you press the lever, pressure is released on the scuff and backup rollers inside the fuser area. The lever is spring-loaded, so pressure returns to the scuff and backup rollers when you release the puller lever. Fuser ...

Stacker Area Printed and fused fan-fold forms leave the fuser area and are refolded in the stacker area. “Stacker Control Panel” on page 28 and “Forms Length and Width Controls” on page 30 describe the stacker area controls in detail. Note: Roll-feed forms do not use the stacker area. They require a...

Stacker Control Panel The stacker control panel is just above the stacker. The controls allow you to raise and lower the stacker table, stop the movement of the stacker table, advance the forms, and select the type of form being used. The panel also indicates with lights the length of the forms bein...

Forms Length and Width Controls Using This Control: Does This: FORMS WIDTH 1 Increases or decreases the stacker width setting. You can set this lever from 8 to 18 inches in increments of ¼ inch. FORMS LENGTH 2 Increases or decreases the stacker length setting. You can set the forms length from 7 to ...

Stacker Height Control The stacker height control is behind the front left cover. This control allows you to control the height (and weight) of the printed output stack. Raising the stacker height shortens the height of the output stack. While this reduces the weight of the output stack, it also req...

Rear Service Area The toner collector, fine filter, usage meter, and fuser oil reservoir are in the rear service area. The preprocessing/postprocessing device interface cable connection area is located behind the rear cover of either the AFCCU frame or the PUM frame. Note that the preprocessing/post...

Chapter 4. Using the Display Touch Screen This chapter describes the Display Touch Screen windows and their associated components. These windows are similar to those that are used in OS/2 and other graphical environments. The Display Touch Screen is touch-sensitive. To interact with it, you touch th...

Display Touch Screen Windows Figure 4 shows a sample Display Touch Screen window and its components. 1 Main Window The Main Window always appears on the Display Touch Screen. All of the other pull-down menus, procedure windows, keyboard and keypad windows, and pop-up windows appear on top of it.The ...

Selection Devices on the Display Touch Screen Windows The following sections summarize the controls you use to interact with the printers. Fingertip Control When you touch the surface of the Display Touch Screen with your finger, a small plus symbol (+) appears directly under your finger tip. Moving...

The new value you select or enter appears in the selectable field on the procedure window. Radio Buttons A radio button on the Display Touch Screen consists of a diamond and some associated text. Radio buttons allow you to choose between two or more responses or actions. The diamond is highlighted f...

Control Procedures System Menu The System Menu Symbol (1) is a horizontal line within a pushbutton on the left side of the Title Bar on all procedure windows (2). When you select this symbol, a pull-down menu (3) appears directly under the symbol. There are three actions on the pull-down menu from w...

procedure will not start another procedure of the same type. The window will display the procedure window at the front of the cascade. However, in dual simplex mode the same procedure can be open and active on both Printer 1 and Printer 2 Display Touch Screen windows. Figure 9 shows:1 The Main Windo...

dual simplex mode, if you make different settings for Printer 1 and Printer 2, the shortest of the two settings is used by both printers. Symbols and Visual Cues The Display Touch Screen windows contain several symbols that act as visual cues. These symbols represent conditions or actions. They can ...

Chapter 5. Task Summary The following sections summarize the functions available from the printer pull-down menus. Figure 10 on page 44 shows all pull-down menu procedures. It also shows which pull-down menu you use to access each procedure. Shading indicates the user authorization level that is req...

Operate Pull-Down Menu Figure 11 shows the selections available on the Operate pull-down menu. Ready Makes the complete system (both printers) Ready when it is in duplex mode. It also makes the individual printer Ready when it is in simplex or dual simplex mode. If pages are waiting to be printed an...

Configure Pull-Down Menu Figure 12 shows the selections available on the Configure pull-down menu. Note: If the printer is not stopped, some items are “grayed out.” Define Forms... Lets you change, add, and delete form definitions. You must define a form before you can assign and load it on a printe...

Network Management Protocol (SNMP), Remote Management Interface (RMI), and Modem. See “Configuring Remote Access” on page 245 for more information. 48 InfoPrint 3000 Operator’s Guide

Analyze Pull-Down Menu Figure 13 shows the selections available on the Analyze pull-down menu. Service Actions... Used only by a service representative and protected by a Customer Engineer user authorization level password. Traces... Lets you select a trace to run, start the trace, stop the trace, s...

Options Pull-Down Menu Figure 14 shows the selections available on the Options pull-down menu. Assign Form to Load... Assigns the defined name of the form you are loading. (A form does not appear on the list until you define it.) From within this procedure, you can also invoke the Adjust Print and P...

Calibrate Touch Screen Removes the displacement between where you touch the screen surface and the small (+) symbol that appears on the screen when you touch it. Front Face Lets you place a blank page between jobs that have an odd number of pages. It also ensures that jobs that require a certain fol...

Help Pull-Down Menu The Help pull-down menu has only one choice, General Help. SELECTING General Help displays general information about the Display Touch Screen. Figure 15. General Help Window 52 InfoPrint 3000 Operator’s Guide

Additional Help All procedure windows contain a Help pushbutton, which displays information about performing the procedure. This information usually includes a summary of the procedure, directions for performing the procedure, and an explanation of each pushbutton in the procedure window. For exampl...

Chapter 6. Operator Responsibilities Controlling the System Power . . . . . . . 56 Local/Remote Power Control . . . . . . . 57 Powering On the System . . . . . . . . 57 In Host-Controlled Remote Mode . . . . 58 In Local-Controlled Mode . . . . . . . 59 Powering Off the System . . . . . . . . 60 In H...

This chapter contains step-by-step instructions for performing most printer operator tasks. The tasks of enabling and disabling attachments, shutting down and restarting the system, and controlling system power are grouped together in the front of the chapter. The remaining tasks are not presented i...

Attention! The Unit Emergency switch lets you turn off all power to the system in the case of an emergency. Do not use the Unit Emergency Power Off switch to power off the system unless you have an emergency. Doing so can cause loss of data and hardware problems in the AFCCU. Local/Remote Power Cont...

In Host-Controlled Remote Mode For duplex systems: When the system master power control is from the host system console, set the Local/Remote switches as shown in Table 7 for the various combinations of elements you want to be powered-on. Table 7. Remote System Power Control - Duplex Models Elements...

In Local-Controlled Mode For duplex systems: When the system master power control is to be controlled locally, set the Local/Remote switches as shown in Table 8 for the various combination of elements for which you want power on. Table 8. Local System Power Control - Duplex Models Elements To Be Pow...

Powering Off the System For duplex systems operating in duplex mode and for simplex systems, you must switch power off to the complete system whenever you want to switch power off to any single element. However, for duplex systems operating in dual simplex mode, you do not have to switch power off t...

1. From the Operate pull-down menu, SELECT the Shutdown/Restart procedure. 2. On the Shutdown/Restart procedure window, SELECT the Shutdown pushbutton.If you decide that you do not want to shutdown or restart the system, SELECT the Cancel pushbutton.If the printers are in duplex mode, or if the prin...

Enabling and Disabling Attachments Do this task whenever you need to enable (functionally connect) or disable (disconnect) the printer from the controlling computer system channel. Note that enabling and disabling an attachment is not the same as physically attaching or detaching the attachment. To ...

Adjusting the Display Touch Screen Monitor You may decide that some physical aspect of the information image that is displayed on the face of the monitor needs adjusting. You can adjust the image with the user controls at the bottom of the monitor and the On-Screen-Display (OSD) icons. User Controls...

On-Screen-Display Controls In addition to brightness and contrast, the On-Screen-Display (OSD) controls allow you to make further adjustments to the image on the monitor. When you push in the OSD/Select button, the OSD main menu appears on the screen. Note: If you do not make a selection within 6 se...

Adjusting the Print Position Do this task when you load preprinted forms, adhesive labels, or other forms that require a precise registration that is not satisfied by the factory-set default registration. Requirement For This Procedure You must have a print job queued so that print data is available...

Things To Keep In Mind When You Adjust the Print Position: Print jobs with data closer than 20 mm (about 1 inch) to the fold perforation or from the edges of the forms do not have the full adjustment range. For example, if the job has data that prints 10 mm (about ½ inch) from the fold perforation, ...

Adjusting the Volume of the Operator Alert Assembly The operator alert assembly has the following main parts: v Built-in operator alert light and buzzer v Volume control v External contacts that allow you to connect an alert signal of your choice. See “Connecting an Accessory to the Operator Alert C...

Advancing Forms Using the NPRO and NPRO Page Functions NPRO (NonProcess RunOut) moves forms forward through the forms path. v In simplex mode, NPRO moves the forms forward to the stacker area. Forms are fused as they move toward the stacker area. v In duplex mode, NPRO moves forms forward through th...

Requirements For NPRO To Function The following conditions must be met before NPRO can function: v The printer is in a Not Ready state v Forms are loaded v The following printer conditions are not present:– Program Check– Out of Supplies– Printer Error– Intervention Required (except END OF FORMS 078...

Simplex Mode v When the printer is stopped, under the Operate pull-down menu SELECT the NPRO Page pushbutton on Display Touch Screen window. v Forms advance through the printer to the next top-of-page position. Duplex Mode v When both printers are stopped, under the Operate pull-down menu SELECT the...

Canceling a Job Do this task when you need to stop a print job and delete the print data. 1. Stop the printers. v In duplex mode, you must stop both printers. To do this, SELECT the Stop pushbutton on the main Display Touch Screen window. v With a simplex printer or a duplex configuration in dual si...

Changing the Password or Authorization Level This procedure lets you set the authorization level of the person that is working on the printer. It also allows you to change the user-authorization password. Access to higher user-authorization levels is password protected. If you do not know the curren...

To Change the Password or Authorization Level, do the following: 1. From the Options pull-down menu, SELECT Password. 2. To change the Authorization Level, SELECT the Authorization Level to which you wish to change.If you are not changing to the Operator level, then the Password Keypad window appear...

Checking for a Front-Facing Page Do this task when your system uses the eject-to-front-facing-page facility or it is configured on the printer. Also, do this when you need to tell the printer that the next page to be printed is a front-facing or a back-facing page. For example, the following situati...

3. If the fold direction is the way you want, do the following to start or continue a print job: a. If necessary, SELECT the Back Facing pushbutton.The message text on the window changes to Next Page is Back Facing and the Back Facing pushbutton text changes to Front Facing text. SELECTING that push...

Checking the Forms Alignment Do this task when you see a CHECK FORMS ALIGNMENT message or whenever you load, splice, or adjust forms. 1. At the upper rear transfer station tractor cover plate, ensure that the forms perforation is aligned with the correct forms length. 2. If the forms perforation is ...

Checking Print Quality Print quality problems are commonly caused by: v Paper chads in the transfer corona v Dirty corona wires v Photoconductor scratches v Adhesive labels in the forms path or on the photoconductor drum. Note: Adhesive labels are supported only in simplex mode. Check print quality ...

Cleaning the Oiler Belt Notes to the Operator On Cleaning the Oiler Belt v For reliable printer performance, clean the oiler belt at least once each week. v You need the following items to clean the oiler belt:– Lightweight cardboard (scraps)– Cloth or paper towels. v It is not necessary to switch t...

Cleaning the Printer Clean the following areas of both printers once each day: v Developer area v Forms input area v Transfer station area v Stacker area v Rear service area. Clean the following area at least once each week: v Oiler belt. See “Cleaning the Oiler Belt” on page 86 for instructions. Re...

DEVELOPER AREA: 9. Open the left top and front center left covers of the printer. 10. The printer has three coronas that you need to clean. The charge corona (1) and the pre-clean corona (2) are in the developer area; the transfer corona (3) is in the transfer station area.To clean the charge (1) an...

Important Note About the Coronas There is no device to prevent you from pulling out the corona wires. Be careful not to break the thin wires and tiny retractor springs inside the corona. a. Pull each white corona toward you until it is almost out of its track. A brush inside the corona housing clean...

FORMS INPUT AREA: 13. Open the top left and front left center covers of the printer, if they are not already open. 14. Use a toner-certified vacuum cleaner to clean the: v Input area (4) v End-of-forms sensor (5) v Tension arm (6) 92 InfoPrint 3000 Operator’s Guide

TRANSFER STATION AREA: Attention! Use care when you clean behind the transfer station. Open the transfer station to its full upright position to ensure that the drum is completely covered. 15. Open the upper tractor covers. 16. Use a soft cloth to clean the upper tractor jam sensor (the glass window...

20. Raise the transfer station. 94 InfoPrint 3000 Operator’s Guide

Important Note About Cleaning the Coronas There is no device to prevent you from pulling out the coronas. Be careful not to break the thin wires and tiny retractor springs inside the corona assemblies. a. Gently pull the white corona toward you until it is almost out of its track. A brush inside the...

STACKER AREA: 28. Open the stacker gate (5) if the buffer/flipper unit or an installed postprocessing device does not interfere. 29. Use a toner-certified vacuum cleaner to clean paper dust, chads, and other debris from the following: v Pendulum (1) v Stacker table (2) v Stacker floor (3) v Finger b...

30. Use a soft cloth to clean the six stacker jam sensors and two mirrors. 31. Close the stacker gate. 98 InfoPrint 3000 Operator’s Guide

37. Remove the Toner Collector Case. 38. Vacuum any spilled toner from around and under the Toner Collector Case. 39. Use a soft cloth to clean the inside cover surfaces in the rear service area. 40. Vacuum any paper dust, chads, and other debris from the fuser oil reservoir area. 41. Close all cove...

Connecting an Accessory to the Operator Alert Contacts This function provides you with a set of external contacts that allow the hook-up of an alert signal of your choice. The post accepts the following: v Standard dual or single banana plugs v Leads that are terminated with spade lugs v Stripped, b...

Loading Forms (Simplex or Dual Simplex Mode) Do this task when any of the following situations occur: v When you see the END OF FORMS 078A message v You need to change forms v When you are prompted by a forms jam recovery procedure step. This section provides step-by-step instructions for loading fo...

To load forms, do the following: 1. Open the top and center front covers if they are not already open. 2. Open a box of forms and place the box in the input bin against the front edge. Chapter 6. Operator Responsibilities 103

5. Release the transfer station latch and raise the transfer station to its upright position. 6. Swing the lower static discharge brush to the left. 7. Pull the forms to the right of the static discharge brush up to the transfer station. Chapter 6. Operator Responsibilities 105

26. Open the stacker gate (1). Check that the forms are folding correctly (on their original folds). Press the Forms Feed button to feed additional forms into the stacker if necessary. 110 InfoPrint 3000 Operator’s Guide

AT THE TRANSFER STATION: 29. Press the Forms Feed pushbutton to line up a page perforation with the forms scale on the rear tractor cover until the perforation is aligned with the correct number for the length of the form you are loading. 30. Determine the folding direction of the first perforation ...

Adjusting the Stacker Table Height When you change forms on the printer, it may be necessary to change the height of the stacker table. For example, going from very narrow to very wide forms could make it necessary to shorten the height of the output stack and thus reduce the weight of the stack you...

Preprocessing and Postprocessing Instructions The printers have three interface ports. These ports may be equipped with pre/postprocessor (Pre/Post) or Advanced Function postprocessing (AF Post) device interface adaptors as shown in the following table. Port 1 comes with a Pre/Post device interface ...

For all other types of postprocessing devices and for all preprocessing devices, you have to make enabled status changes in only the Configure Pre/Post procedure. Using the Printer Stacker If a postprocessing device is disabled or not yet configured, you may continue to use boxed forms and the print...

Recovering from a Forms Jam (Simplex Operations) This section describes how to clear specific simplex mode form jams. All of the messages that appear and function switches you need to use are on the Display Touch Screen windows. See “Recovering from a Forms Jam (Duplex Operations)” on page 127 for d...

attempt to find that same page in the stacker or a postprocessing device. If you find it, discard all pages starting with that page. In all cases but one, the automatic reprinting of pages recovers all pages that might have been lost or damaged as the result of the jam. The exception occurs when a F...

Important To clear the jam message from the Display Touch Screen window, do the following: v For STACKER JAM 161 and STACKER JAM 164 , you must open and close the stacker gate, or you must lower and raise the stacker table. v For the jam messages in the following list, SELECT the Check Reset pushbut...

Jams Between the Printer and a Postprocessing Device Jams or separated forms that occur between the printer and the postprocessing device are not detected and presented as form jams. The usual error condition presented is a Pre/postprocessor NOT READY line became active D204 message. This error mess...

Recovering from a Forms Jam (Duplex Operations) This section contains techniques for clearing specific form jams that appear as error messages on the Printer Error window on the Display Touch Screen when the printer is operating in duplex printing mode. All the messages that appear and some function...

Following the automatic reprinting of pages, you must check for and discard any duplicate pages that may have been printed. Locate the first reprinted page, then find that same page in the stacker or a postprocessing device. Discard all pages starting with that page. In all cases but one, the automa...

Jams Within Printer 1 Do this task when the Printer Error Display Touch Screen window shows one of the messages that is listed in Table 13: Table 13. Printer 1 Jam Recovery Procedures - Duplex Mode Error Message SRC Code (In Numeric Order) Recovery Actions UPPER TRACTOR FORMS JAM 0119TENSION ARM DOW...

Jams Within Printer 2 Do this task when the Printer Error Display Touch Screen window shows one of the messages that is listed in Table 14: Table 14. Printer 2 Jam Recovery Procedures - Duplex Mode Error Message SRC Code (In Numeric Order) Recovery Actions UPPER TRACTOR FORMS JAM 0119TENSION ARM DOW...

Jam Between Printer 1 and Printer 2 A jam occurring between Printer 1 and Printer 2 normally causes the forms to tear and separate. Both Printer 1 and Printer 2 continue to feed forms and print until an error condition is detected and displayed. A large supply of forms may be present on the floor at...

Recovering from a Forms Jam in the Postprocessing Device When a forms jam occurs in a postprocessing device that causes the device to go to a Not Ready condition, the Intervention Required window provides an additional pushbutton, Jam Recovery. This pushbutton causes a number of pages to be reprinte...

Clearing the Forms Path Transfer Station Area 1. Open the top left and front left center covers. Attention! Do not use the Forms Feed pushbutton on the printer Display Touch Screen if forms are jammed in the transfer station. 2. Break the forms at a perforation in the input area below the transfer s...

Fuser and Stacker Areas 1. Open the top and front left cover and the stacker gate. 2. Break the forms at a perforation near the pendulum. 3. Unload forms from the stacker. See “Unloading the Stacker” on page 169. 4. Close the stacker gate. 140 InfoPrint 3000 Operator’s Guide |

Stacker and Pendulum Area 1. Open the stacker gate (1). 2. Ensure that the forms are folding correctly; that is, the forms stack lies flat (without bowing between forms). 3. Ensure that the Forms Set indicator on the Printer Control Panel is set to match the direction of the first fold perforation t...

Suggestions for Preventing Jams The best way to prevent jams is to use forms and applications that were designed for use with the printers. Form and application problems cannot be corrected by adjusting or repairing the printer. If a particular form jams frequently, refer the application owner to th...

Reporting Printer Usage Each printer has a usage meter: v In simplex mode: The usage meter counts only the feet of forms that are processed while printing takes place. v In duplex mode: The usage meter in each printer counts feet of forms anytime paper is moved through the printers. The meter advanc...

Running Traces The Traces procedure lets you select, start, stop, and print traces. Note v Trace affects both printers when you are printing in duplex mode. In simplex mode, all trace actions (Start, Stop, Save, and Print) apply to only to that printer. v Tracing may affect performance. v The Config...

Adjusting the Preheat Temperature The Preheat selection in Form Characteristics box of the Define Form window allows you to increase the preheat platen temperature to enhance fusing of labels or heavy-stock forms. You increase or decrease the temperature in increments of 5° until optimum fusing is a...

3. SELECT the OK pushbutton on the window. The main Thread/Align Forms procedure window (Figure 31) appears. Forms Are Loaded Through Both Printers These procedures assume the following: v You have visually checked the forms path through Printer 1, between Printer 1 and Printer 2, and through Printe...

Threading Without Printing 1. SELECT the No option within the Print While Threading? field. 2. SELECT the Start pushbutton. 3. SELECT the Forms are Connected pushbutton. 4. SELECT the Feed to Align pushbutton on the Thread/Align Forms window. a. This prints a solid alignment mark after the leading e...

You must now restart this Thread/Align Forms procedure by using the Operate menu. 6. After you have visually verified that the Printer 1 alignment mark is aligned correctly on Printer 2, SELECT the Mark is Aligned pushbutton on the window.At the Verification window, SELECT the OK pushbutton.This inf...

A one-bar or two-bar pattern is also printed on the alignment page. The bar shows whether Side 1 or Side 2 of the form is being printed on Printer 1.This prints a dashed alignment mark after the leading edge of the page. b. This feeds a fixed length of forms through both Printer 1 and Printer 2.The ...

Important If your visual verification of alignment is incorrect, all following duplex print jobs are printed with incorrect alignment between the front and back of the pages. 8. If a postprocessing device is installed and not threaded, SELECT the Feed Forms pushbutton on the window as many times as ...

8. Visually verify that the dashed alignment mark that is printed on Printer 1 is aligned to the alignment mark on the input station on Printer 2. a. If the alignment mark is aligned at Printer 2, check to see if there is a sufficient buffer loop of forms between Printer 1 and the Buffer/Flipper Uni...

Printing While Threading 1. SELECT the Yes option within the Print While Threading? field. 2. SELECT the Start pushbutton. This informs the control unit to begin the thread/align process. 3. If no forms were damaged and there is enough slack in the forms, splice the forms back together.Go to step 5....

Threading the Buffer/Flipper Unit Straight Line Configuration Figure 32 shows the Buffer/Flipper Unit viewed from the front. The darker shaded side of the forms in Figure 32 is the side that is printed on Printer 1. The lighter shaded side of the forms is the side that is printed on Printer 2. Use F...

Left Angle Configuration Figure 33 shows the Buffer/Flipper Unit viewed from the front. The darker shaded side of the forms in Figure 33 is the side that is printed on Printer 1. The lighter shaded side of the forms is the side that is printed on Printer 2. The longer of the two cross bars (1) is re...

Unloading the Stacker Do this task when you need to remove printed forms from the stacker or when you see the following message: STACKER FULL 0796 Some controls you need to use to accomplish this task are available only on the stacker control panel, and some are available on the Display Touch Screen...

Operator Tips on Removing Forms From The Stacker Do not attempt to remove a full stack from the stacker. v Limit the maximum weight of the stack by breaking the output into small stacks (start with 150 mm (6 in.) high) by separating the forms at convenient perforations. v Use a ruler, knife, or lett...

and then execute the Shutdown routine. A window appears stating that the system is shutting down. A second window appears stating that the system is being “rebooted”. At the completion of the reboot, the Printer Mode change is in effect (the Duplex main Display Touch Screen window appears). Note: No...

Switching Print Resolution Use this procedure to select the print resolution for a print job when it requires a different print resolution than is currently in use. Note: Do not change the print resolution in combination with any other configuration changes. You must do it separately. 1. SELECT the ...

Chapter 7. Ordering and Replacing Supplies Supplies . . . . . . . . . . . . . . . 176 IBM Supplies Worksheet . . . . . . . . . 176 Ordering Supplies . . . . . . . . . . . 177 Maintenance Supply Items . . . . . . . . 177 Customer-Replaceable Supply Items . . . . 177 Warranty Returns . . . . . . . . ....

Supplies For optimum reliability and print quality use IBM supplies, which are engineered specifically for IBM printers. Use the “IBM Supplies Worksheet” to help you order supplies for the printer before the system is delivered, and to maintain a stock of supplies for continuous operation. When a pr...

Contact your CE for replacement pads. v Table 15 is a work sheet that lists IBM supplies and their part numbers. Make copies of this work sheet to use when you order supplies. Table 15. IBM Supplies Worksheet IBM Supply Item Approximate Forms Processed (In Feet) Part Number Minimum Order Quantity Qu...

Warranty Returns If the supplies you receive are defective, return them to the place of purchase during the warranty period for a free replacement. Include the following with the supplies you are retuning: v A copy of your invoice v A description of the problem v Print-quality samples v An estimate ...

Adding Fuser Oil Attention! You may leave printer power on while you perform this task, but the printer should not be printing. Using the wrong fuser oil can cause print quality problems. See Table 15 on page 177 for the correct part number. Do this task when you see the following message: ADD FUSER...

1. Open the rear center and rear right covers of the printer. 2. Remove the cap from the oil reservoir. Put the cap in a safe place. 3. Locate a bottle of fuser oil and a plastic spout. (Every new package should contain a bottle of fuser oil and a plastic spout.) 4. Ensure that the spout is clean. 5...

Changing the Toner Cartridge Attention! Do not switch power off to the printer during this procedure. Using the wrong toner can cause serious print quality problems; this can force a service call. See Table 15 on page 177 for the correct cartridge part number. Do this task when you see this message:...

Checking the Toner Collector Attention! You must do this task immediately. Do not switch power off to the printer during this procedure. Do this task when you see the following message: CHECK TONER COLLECTOR 0787 1. From the rear of the printer, open the rear center cover. 2. Ensure that the toner c...

Changing the Toner Collector Attention! You must do this task immediately. You cannot delay it as you can for some other Out of Supplies conditions. You may leave printer power on while you do this procedure, but the printer should not be printing. Never reuse waste toner. Doing so severely reduces ...

8. Place the new toner collector bag in the toner collector case. 9. Return the toner collector case to the printer. Note: Be sure to insert the toner collector case firmly enough to depress the spring-loaded sensor tab in the rear of the cavity. 10. Attach the ring to the hook and push down the lat...

Changing the Developer Mix Attention! You must leave printer power on while you do this task, but the printer should not be printing. Using the wrong developer mix can cause serious print quality problems; this can force a service call. See Table 15 on page 177 for the correct developer mix part num...

7. Locate the Developer Mix Inlet (1), the Developer Drain Lever B (2), and the Developer Run Pushbutton A (3) in the developer area. Important a. Never open the developer drain unless the developer drain hose is inserted into an empty developer mix bottle. b. After you have opened and closed the de...

17. Clean the cover to remove any excess developer mix, and put it in a safe place. Important Ensure that the developer drain is closed. 18. Press the Developer Run Pushbutton A and slowly pour the developer mix into the inlet.If the developer stops running before the new developer mix bottle is emp...

Checking the Fine Filter Do this task when you see the following message: CHECK FINE FILTER 0799 Note: You must do this task immediately. You cannot delay it as you can with some Out of Supplies conditions. 1. From the rear of the printer, open the rear center cover. 2. Ensure that the filter contai...

Changing the Fine Filter Attention! You may leave printer power on while you perform this task, but the printer should not be printing. To clear this action message, the printer power must be on while you replace the fine filter. Do this task when you see the following message: CHANGE FINE FILTER 07...

Changing the Oiler Belt Attention! You may leave printer power on while you perform this task, but the printer should not be printing. Do this task when you see the following message: CHANGE OILER BELT 0793 Note: You do not have to replace the oiler belt the first time you see the CHANGE OILER BELT ...

4. Open the oiler-belt gate. 5. Allow the printer to cool for at least 30 minutes. 6. Lower the hot roll shield. HC6OG051 FORMS WIDTH 18 17 16 15 14 13 12 11 10 9 8 FO RM S W ID TH 18 17 16 15 14 13 12 11 10 9 8 206 InfoPrint 3000 Operator’s Guide

Important When you install the oiler-belt rolls, you must line up the notches in the rolls with the tabs on the sprocket. If you do not do this, the oiler belt does not advance correctly. This causes reduced print quality. 15. While you hold the upper (larger) roll against the lower roll, do the fol...

24. To resume processing, SELECT the Ready pushbutton on the main Display Touch Screen. 25. Place the old oiler belt inside the plastic bag and discard it. Chapter 7. Ordering and Replacing Supplies 211

Checking the Absorbent Pad in the Oil Pan Not every printer has an oil pan and absorbent pad. Your CE may install these if they are necessary for optimum printer operation. Attention! You may leave printer power on while you perform this task, but the printer should not be printing. 1. Open the stac...

4. Open the oiler-belt gate. 5. Check to see if the absorbent pad is saturated with oil. If the pad is saturated, continue with step 6. If it is not saturated, go to step 15 on page 215. 6. Allow the printer to cool for at least 30 minutes. 7. Lower the hot roll shield. HC6OG051 FORMS WIDTH 18 17 16...

Chapter 8. Configuring the System Changing the Language of Messages . . . . . 218 Configuring the Printer . . . . . . . . . . 219 Printer Configuration Information . . . . . 220 Configuring the Host Attachments . . . . . . 229 Parallel Channel Configuration Information 232 ESCON Channel Configuratio...

Changing the Language of Messages This procedure lets you change the language that is used for all text within the Display Touch Screen windows. 1. SELECT the Options pull-down menu on the main Display Touch Screen window. 2. SELECT the Change Language procedure. You see the Change Language window, ...

Configuring the Printer This procedure lets you view, update, or print a copy of the printer configuration. Note: The printer can have multiple sets of configuration data: one for each mode in which the printer can operate. To update a configuration for a particular mode, the printer must be running...

Note: The printer does not collate multiple copies. This has to be done by hand. c. SELECT the Print pushbutton on the Print Configuration window. Important The configuration data is always printed in U.S. English. 5. To change an item: a. SELECT it from the list. You see either a pop-up window or a...

Configuring the Host Attachments This procedure lets you view, print, or change the configuration settings of an installed attachment. Note: The printer can have multiple sets of configuration data: one for each mode in which the printer can operate. To update a configuration for a particular mode, ...

ESCON Channel Configuration Information Table 18 lists all configuration items, what each item is used for, and the allowable value options for each item. The factory-set default values are underlined. Table 18. ESCON Channel Attachment Items Configuration Item Description Value Options ESCON Link A...

Token Ring TCP/IP Attachment Information Table 19 lists all configuration items, what each item is used for, and the allowable value options for each item. The factory-set default values are underlined. Table 19. Token Ring TCP/IP Attachment Items Configuration Item Description Value Options Token R...

Ethernet TCP/IP Attachment Information Table 20 lists all configuration items, what each item is used for, and the allowable value options for each item. The factory-set default values are underlined. Table 20. Ethernet TCP/IP Attachment Items Configuration Item Description Value Options Ethernet TC...

FDDI TCP/IP Attachment Information Table 21 lists all configuration items, what each item is used for, and the allowable value options for each item. The factory-set default values are underlined. Table 21. FDDI TCP/IP Attachment Items Configuration Item Description Value Options FDDI TCP/IP Install...

Configuring Preprocessing/Postprocessing Devices/Interfaces This procedure lets you add, delete, or change specifications for preprocessing and postprocessing device interface features. You may configure and store up to ten defined preprocessing/postprocessing devices, each configured for either Pri...

Pre/Postprocessor Configuration Values Table 23 lists all configuration items, what each item is used for, and the allowable value options for each item. The factory-set default values are underlined. Table 23. Pre/Postprocessor Device Configuration Items Selectable Field/Item Description Value Opti...

Configuring Remote Access This procedure lets you enable and configure remote access to the printer. You can use these methods: v SNMP (Simple Network Management Protocol) v RMI (Remote Management Interface) v Modem. To configure remote access, do the following: 1. SELECT the Configure pull-down men...

Defining Forms Use this procedure to define forms. You can add, change, or delete form definitions. You must define forms to the printer before you can load them. You can define forms in advance as a separate procedure. You can also define forms while you are actually loading the forms. The printer ...

Setting the Preheat Platen Temperature: The Preheat selection in the Forms Characteristics box allows you to adjust the temperature of the preheat platen for optimum fusing of different types of forms, such as labels or heavy-stock forms. The default temperature is 80°C, which is acceptable for regu...

Duplex Configuration Worksheet Table 24. Configuration Worksheet – Duplex Models Item Available Values Selected Values Duplex Dual Simplex Printer 1 Printer 2 MESSAGE DISPLAY LANGUAGE: v US English v Spanish v French v German v Japanese v Italian v Brazilian Portuguese v Chinese Simplified v Chinese...

Simplex Configuration Worksheet Table 25. Configuration Worksheet – Simplex Model Item Available Values Selected Value MESSAGE DISPLAY LANGUAGE: v US English v Spanish v French v German v Japanese v Italian v Brazilian Portuguese v Chinese Simplified v Chinese Traditional CONFIGURE PRINTER:Auto Star...

Form Identification Worksheets Use the “Form Identification Worksheet” on page 264 to record form identification names with their associated lengths, widths, description, and characteristics. You can define up to 1024 different forms for duplex and simplex modes and 1024 additional forms for each pr...

Form Identification Worksheet Table 26. Form Identification Worksheet Form Number: Definition With This Value: Notes: Name Width (in millimeters or inches) Length (in millimeters or inches) Description Preheat temperature _________________ _________________ _________________ _________________ ______...

Chapter 9. Print Quality and Problem Solving Print Quality Problems . . . . . . . . . . 266 Sudden Failures . . . . . . . . . . . . 268 Problem Solving Tips and Suggested Actions . . 269 This chapter contains information for understanding and solving unusual problems that may occur when you use the ...

Print Quality Problems Many print quality problems are directly related to the kind of forms that are being used and the application that is being processed. If a particular form or application regularly produces unsatisfactory output, refer the application owner to the Forms Design Reference for Co...

Table 27. Print Quality Symptom Table (continued) Symptom Action Dark background or dirty prints Clean the printer, particularly the coronas and the oiler belt. See “Cleaning the Oiler Belt” on page 86 and “Cleaning the Printer” on page 88. Dark streaks Clean the printer, particularly the coronas an...

Problem Solving Tips and Suggested Actions Table 28 is a summary of some hard-to-classify symptoms, a discussion of the probable cause, and some actions for you to try. Table 28. Miscellaneous Problems Symptom Discussion Suggested Action The printer frequently jams during loading. Loading problems a...

Hard Program Checks v For a Hard Program Check that occurs during either a power on/bring up sequence or normal operations, do the following:– SELECT the Save Traces pushbutton to save all existing trace data to diskette, if desired. – SELECT the Restart pushbutton. If the window does not reappear a...

Printer Error Messages Printer Error messages show that a serious hardware, microcode, or host interface problem has been detected in a printer or in the control unit. An operator can sometimes, but not always, recover from this problem. Figure 39 shows a sample Printer Error window. This window con...

Help This pushbutton is included on all Printer Error windows. Select it to display help information for the panel. Notes 1. Table 30 on page 281 lists all printer error messages. 2. Printer error messages appear in the printer Display Touch Screen area for the printer on which the error occurred. C...

Out Of Supplies Messages Out of Supplies messages specify an operator task that needs to be done involving printer supplies. Figure 40 shows a sample Out of Supplies window. This window contains the following: v The name of the supply and the action that is required. v An indication of which printer...

Intervention Required Messages Intervention Required messages specify an operator task that you need to do. Figure 41 shows a sample Intervention Required window. This window contains the following: v A short description of the detected condition. v A four-character System Reference Code (SRC), whic...

Status Messages Status messages describe the condition of a printer or the system. Sometimes they are a response to operator action. Status messages are only for your information and do not necessarily mean that something is wrong. However, if a printer is not performing the way you think it should,...

– Counters that show the total number of feet of forms run through the printers since they were originally manufactured. – A reset counter that shows the number of feet of forms processed through the system or printer since the last time the counter was reset. You can press the Reset Counter pushbut...

Table 29. Printer Status Window - Status Field Messages (continued) Message Description WARMING UP In duplex mode, the fuser in one or both system printers is warming up so that print jobs can begin. In simplex mode, the individual printer fuser is warming. SLEEPING In duplex mode, the Printer Confi...

Appendix A. Valid Form Lengths in Inches Table 31. Examples of Some Valid Form Lengths in Inches If the Form Length is: Use this value at the Display Touch Screen: Use this value at the Stacker Control Panel: 3.0 3.0 See note 2 3 ½ 3.5 See note 2 4.0 4.0 See note 2 4 ½ 4.5 See note 2 5.0 5.0 See not...

Appendix B. Physical System Layouts Simplex Models The dimensions of the InfoPrint 3000 simplex printers, the service clearance around the allowable configurations of these units, and the power cable and channel cable locations are shown in Figure 43. Note: The minimum size of the Channel Cable Acce...

Duplex Models The dimensions of the InfoPrint 3000 duplex printers, and the Buffer/Flipper Unit „ 1 … , the optimum separation of the units, the service clearance around the allowable configurations of these units, and the power cable and channel cable locations are shown in Figure 44 and Figure 45 ...

Glossary The following terms are defined as they are used in InfoPrint 3000 documentation. If you do not find the term you need, refer to the index or to the IBM Dictionary of Computing, SC20-1699. The following cross-references are used in this glossary: v Contrast with. This refers to a term that ...

Index A absorbent oil pad, checking 212 adding developer mix 191 forms definitions 247 fuser oil 179 pre/postprocessing device interfaces 241 supplies 119 toner 182 adjusting Display Touch Screen monitor 65 horizontal print 72 labels, print position 72, 73 new forms, print position 72, 73 print, pre...

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