IBM 201 - Manuals

Figures 1. Diagnostics panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 2. Boot block jumper location . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 3. Battery removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 4. Battery replacement . . . . . . ....

Tables 1. Summary of configuration and administration tools for the NAS 200 . . . . . . . . . . . . 6 2. Standard features of ServeRAID-4Lx and ServeRAID-4H . . . . . . . . . . . . . . . . 233. Power-supply LEDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 494. Descriptions of light-p...

About this book This book provides information necessary to configure and administer the softwarefor the IBM 5194 TotalStorage Network Attached Storage 200 (Models 201 and226). Hereafter, this product is referred to as the NAS 200, unless otherwise noted. Who should read this book This book is for a...

This book describes such operational and administrative activities as: – Using the configuration utilities – Administering the NAS 200 – Troubleshooting – Using the Recovery and Supplementary CDs v Storage Unit Installation and User’s Guide GA27-4259 This book provides instructions for installing an...

Chapter 1. Introduction With the IBM TotalStorage Network Attached Storage (NAS) 200 (5194 Models 201,226, and EXP), your enterprise will gain scalable, network-attached storage devicesthat deliver excellent value, state-of-the-art systems management capabilities, andtask-optimized operating system ...

Microsoft Windows 2000 for Network Attached Storage Enables remote administration of the appliance using a web-basedgraphical user interface (GUI) Microsoft Windows Terminal Services Enables remote administration of the appliance using its Windows desktop Microsoft Services for UNIX Provides file ac...

v Windows 2000 for NAS, a Web-based GUI for those not familiar with theWindows desktop v IBM Advanced Appliance Configuration Utility (IAACU) for setup andconfiguring multiple devices or other appliances on a single network Having determined how you will manage the NAS 200, you can begin setupand co...

Chapter 2. Configuration and administration tools Attention Changing the preloaded software configuration of this product, includingapplying or installing unauthorized service packs or updates to preinstalledsoftware, or installing additional software products that are not included ineither the prel...

Table 1. Summary of configuration and administration tools for the NAS 200 Administration Tool Main functions Windows Domain Controller (not NASappliance) Users and user groups may be defined and authenticated by a WindowsDomain Controller, although this is not required. IBM Advanced ApplianceConfig...

administer the appliance using the NAS 200 desktop. If you are familiar withadministrative tasks using a Windows desktop, you can use TerminalServices. See “Terminal Services and the IBM NAS Administration Console” onpage 8 for more information. IBM Advanced Appliance Configuration Utility (IAACU) T...

Terminal Services and the IBM NAS Administration Console If you are familiar with Windows operating systems, you can use Terminal Services.In some cases, you must use Terminal Services to complete administrative tasks. You can access Terminal Services in two ways: 1. Through the UM Services browser,...

IBM NAS Administration console The IBM NAS Administration console contains all of the standard functions that arecontained in the standard Computer Management console available on anyWindows 2000 desktop, plus the following functions specific to the NAS 200, asdescribed in “Chapter 6. Additional adm...

the built-in Ethernet controller. Be sure to connect the built-in Ethernet connectorto the same physical network as your systems management console. 2. The Advanced Appliance Configuration Utility must be running to configure newly installed appliances automatically. 3. The system running the Advanc...

v The Tree View Pane The Tree View Pane, located on the left side of the IAACU Console window,presents a list of all discovered NAS 200 appliances and includes any Familiesyou have previously defined. The Tree View Pane also includes groups forappliances that do not fit any of the defined Families, ...

Appliances that are running the IAACU agent, but that have a networkconfiguration that was not set by the IAACU agent or console, will appear inthe Orphaned Externally Configured Appliances group. If an appliance iscontained in the Orphaned Externally Configured Appliances group, you canuse the Adop...

Families tree view and moving downward. Appliances are automatically added tothe first defined Family that matches the appliance purpose. Therefore, the orderin which Families appear is important. To adjust this search order, right-click on aFamily and then select Move Up or Move Down to adjust its ...

v Add an Orphaned Externally Configured Appliance to an appropriate Family. Appliances that have been configured without using the IAACU tool and that donot meet the rules for any existing Family are automatically added to theOrphaned Externally Configured Appliances group. If, after the orphanedapp...

Notes: 1. You must install the optional Java Virtual Machine (VM) support to access a client system running UM Services. 2. If you reinstall Internet Explorer after installing UM Services, you must reapply the Microsoft VM update. The UM Services client requires Microsoft VM Build3165 or later. Down...

NAS. The other selectable view in the Appliances tab is Windows 2000 TerminalServices, which displays a Terminal Services Web Connection page. To start Windows 2000 for NAS, click Administer this server appliance in theright pane of the UM Services browser. To connect to the NAS 200 and manageit as ...

While you can perform most administrative tasks using Windows 2000 for NAS,there are some advanced tasks for which you must use Terminal Services Client.See “Terminal Services and the IBM NAS Administration Console” on page 8 formore information. You can start Windows 2000 for NAS in one of three wa...

Chapter 3. Getting started This chapter presents a recommended minimal procedure to quickly set up,configure, and administer your appliance. These instructions refer specifically to abase configuration as shipped and do not cover the setup of additional storageunits, which are purchased separately. ...

After you have installed the Advanced Appliance Configuration console application,the following steps will take you to the point where you can administer theappliance. 1. Start the Advanced Appliance Configuration console application by clicking its icon. 2. On the left pane of the Advanced Applianc...

v “Network Setup” Although you can modify multiple appliance and network attributes in each taskgroup, the information given here is the minimum you need to know to administerthe appliance and network. You can find more information on administration elsewhere in this book and in theonline help. Note...

v French v German v Japanese v Spanish Using Windows 2000 for NAS, open the Maintenance task group, select Language,pick one of the four languages noted above, and then restart the machine. Using the desktop, select: Start → Settings → Control Panel → Regional Settings. 22 NAS 200 User’s Reference

Chapter 4. Storage configuration This chapter gives the details for setting up and configuring the NAS 200 storage. ServeRAID configuration This section gives details on configuring the ServeRAID adapter. RAID technology RAID technology allows you to group several physical drives into an array that ...

v Failover v Clustering v Other operating systems Solving ServeRAID problems For a complete description of how to diagnose ServeRAID problems see Chapter18, “Solving ServeRAID problems” in the ServeRAID-4x Ultra160 SCSI Controllerpublication. If you need help on your NAS 200, you should follow the s...

1. It is recommended that all arrays used for data drives are RAID-5, though other RAID levels are supported. 2. All disk drives in a single array must be of the same size (36.4 GB and 72.8 GB disk drives are supported by the NAS 200, but the two sizes cannot be mixed ina single array). 3. The preco...

Chapter 5. Completing setup This chapter gives the details for setting up the NAS 200 so clients and servers onyour network can access the storage. v If Windows clients and servers will access your storage, follow the steps in“Defining Windows users and groups”. v If UNIX and UNIX-based clients and ...

6. Click OK. The new group name should appear in the list of group names. 7. Repeat Steps 1 on page 27 through 6 for each new local group you wish to add. If your storage is also going to be accessed by UNIX or UNIX-based clients andservers, continue with “Defining UNIX users and groups”. Otherwise,...

If you are going to define a local UNIX name space, continue with “Using a localUNIX name space”. If you are going to use a UNIX name space defined on a NISdomain, continue with “Using the UNIX name space on an NIS domain” on page 31. Using a local UNIX name space This procedure should only have to ...

7) Click Add to add the mapping between the UNIX group name and Windows group name to the list of maps. 8) If multiple Windows group names are mapped to one UNIX group name, you must select one Windows group name to be the primarygroup name. Select the mapping corresponding to the primary groupname ...

6) Enter a Windows user name, or select one from the list of Windows user names. 7) Enter a UNIX user name to be mapped to the Windows user name you specified, or select one from the list of UNIX user names. 8) Click Add to add the mapping between the UNIX user name and Windows user name to the list...

v Windows clients and servers, then click CIFS Sharing and specify accesspermissions as desired. (Note that by default, every user has full access toall files and directories under the shared folder.) v UNIX clients and servers, then click NFS Sharing and specify accesspermissions as desired. (Note ...

Chapter 6. Additional administrative functions This chapter describes the additional administrative functions that you can do onthe NAS 200. The following functions are available: v “NAS Backup Assistant”, accessed through IBM NAS Admin icon v “Persistent Images” on page 36, accessed through the Win...

v If you are restoring a backup that you created using Persistent Images inthe NAS Backup Assistant, the NT Backup file (*.BKF) was created for thepersistent image virtual drive letter instead of the original drive letter. Forexample, if you selected drive C for backup, a persistent image was create...

Persistent Images This panel lists all of the persistent images that exist on all volumes. On this panelyou can: v Create a new persistent image immediately (without scheduling it via theSchedules panel). v Delete an existing persistent image. v Modify properties of an existing persistent image, inc...

then you must configure the recovery diskette so that it will use a static IP addressand subnet mask when accessing the network. On the recovery diskette, edit the file a:\net_sets.bat. Near the top of this file aretwo lines that begin with rem (comment lines) that, when you uncomment them, setthe I...

2. Insert the recovery diskette in the diskette drive of the NAS 200, and restart the NAS 200. 3. The recovery process begins. The recovery diskette software will locate the first backup image it can find, based on the backup locations specified on theDisaster Recovery Settings panel in Microsoft Wi...

Note: The share settings are maintained in a persistent image. Therefore, granting access to all end-users only permits those users to access files anddirectories within the persistent image that they would have been able toaccess originally on the actual drive. PSM notes 1. As mentioned, you can ta...

v Once the cache file usage exceeds the automatic deletion threshold (alsoconfigured in the PSM Volumes panel for the drive; the default value is 90percent), PSM automatically selects a persistent image on the volume anddeletes it to reduce the cache file usage. It selects the persistent image witht...

Load balancing In load balancing mode, all adapters in the team are active, increasing thetotal transmission throughput over the common IP subnetwork. If anyadapter in the team fails (link failure or complete failure), the other adaptersin the team continue to share the network transmission load, al...

Chapter 7. Troubleshooting This chapter provides basic troubleshooting information to help you resolve somecommon problems that might occur with your NAS 200. The chapter is divided into: v “Engine troubleshooting and diagnostics” v “Adapter troubleshooting and diagnostics” on page 62 If you cannot ...

Identifying problems using LEDs The LEDs are part of the light-path diagnostics built into the NAS 200 engine. TheLEDs help you identify the type of system error that occurred. See the followingsections for more information. Power-supply LEDs The AC and DC power LEDs on the power supply provide stat...

Light-path diagnostics You can use the light-path diagnostics built into the NAS 200 engine to identify thetype of system error that occurred. Any LEDs that are illuminated remain illuminatedduring a shutdown as long as the AC power source is good and the power suppliescan supply +5V DC current to t...

Table 4. Descriptions of light-path diagnostics LEDs LED Meaning PS1 Power supply 1 failure PS2 Power supply 2 failure PS3 Power supply 3 failure NON Non-redundant power OVER The system has exceeded the power capabilities of the installed power supplies NMI Non-maskable-interrupt occurred TEMP Syste...

Engine troubleshooting charts You can use Table 5 to find solutions to problems that have the describedsymptoms. If you cannot find the problem in the table, go to “Starting the diagnostic programs” on page 98 to test the appliance. If you have run the diagnostic test programs or if running the test...

Power problems Power problems can be difficult to troubleshoot. For example, a short circuit canexist anywhere on any of the power distribution busses. Usually a short circuitcauses the power subsystem to shut down because of an overcurrent condition. Table 6 lists the power error messages that you ...

Table 6. Power error messages (continued) Message Action System under recommended voltage on3.3 v (level-warning; 3.3 volt supply undernominal value) 1. Check connections to power subsystem 2. Replace power supply 3. Replace power backplane System under recommended X current(level-non-critical; syst...

9. You will be asked to choose the language you wish to use. Select your language (0-7) and press Enter to accept your choice. You will be prompted toremove the diskette and press Enter to restart the system. Remove the flashdiskette from the diskette drive. 10. Power off the NAS 200. 11. Remove the...

CAUTION: When replacing the lithium battery, use only IBM Part Number 10L6432 or anequivalent type battery recommended by the manufacturer. If your system has amodule containing a lithium battery, replace it only with the same module type madeby the same manufacturer. The battery contains lithium an...

Adapter troubleshooting and diagnostics This section presents information on troubleshooting and diagnosing the followingengine adapters: v 10/100 integrated Ethernet adapter v IBM 10/100 PCI Ethernet adapter v IBM Gigabit Ethernet SX adapter v Intel PRO 1000 XT Server Adapter v Alacritech Quad-Port...

Integrated Ethernet adapter troubleshooting chart Use Table 7 to find solutions to 10/100 Mbps integrated Ethernet adapter problemsthat have definite symptoms. Table 7. Integrated Ethernet adapter troubleshooting chart Ethernet adapter problem Suggested Action Ethernet Link Status light isnot On. Ch...

Troubleshooting the 10/100 PCI Ethernet adapter You can use Table 8 to find solutions to 10/100 Mbps Ethernet adapter problemsthat have definite symptoms. See “Testing the Ethernet adapters with Intel PROSet II” on page 65 for informationon testing the adapter. Table 8. 10/100 PCI Ethernet adapter t...

Table 8. 10/100 PCI Ethernet adapter troubleshooting chart (continued) Ethernet adapter problem Suggested Action The LNK LED is not On. Check the following: 1. Ensure that you loaded the correct network drivers. 2. Check all connections at the adapter and the switch. 3. Try another port on the switc...

For additional information about Intel PROSet, please refer to the online help thataccompanies the utility. Gigabit Ethernet SX adapter Use Table 9 to find solutions to Gigabit Ethernet adapter problems that have definitesymptoms. See “Testing the Ethernet adapters with Intel PROSet II” on page 65 f...

Table 9. Gigabit Ethernet SX adapter troubleshooting chart (continued) Gigabit adapter problem Suggested Action LINK LED is not On Check the following: 1. Ensure that you have loaded the adapter driver 2. Check all connections at the adapter and the buffered repeater or switch 3. Try another port on...

Table 10. Intel PRO 1000 XT Server adapter troubleshooting chart (continued) Adapter problem Suggested Action For Windows 2000 or XP:Unable to remove PROSet inSAFE mode If the computer hangs (blue screen) after configuring network adapters withPROSet, try the following: v Start Windows in Safe mode ...

Table 11. Alacritech Quad-Port 10/100 Ethernet adapter LED definitions LED Indication Meaning LNK Off Either the adapter or the switch (or both)are not receiving power, or the cableconnection between them is faulty. Green The adapter and switch are receivingpower. The cable connection betweenthem is...

procedures to help you solve ServeRAID problems when servicing the computer. Acomplete list of error codes is in Table 12 on page 73. EF 10 Default ISPR. No ISPR error present. 9ZXX thru BZXX SCSI bus error caused either by cables, termination, defective drives, andso on. 1. Isolate the error betwee...

Note: Do not replace any controllers until you have followed the POST (ISPR) error procedures (see “POST (ISPR) error procedures” on page 71).). Replace aServeRAID controller only when indicated to do so in the POST (ISPR) errorprocedures. XXX in Table 12 is used as a placeholder and may be any lett...

The IBM PC ServeRAID Adapter diagnostics test program runs independently of theoperating system and is run from diskette. You can obtain a copy from theServerGuide Diskette Factory or download it from IBM’s web site. To back up the ServeRAID configuration:1. From the Main Menu, select Advanced Funct...

I2C Interface Test: Passed Main Application Checksum: Passed Boot Sector Checksum: Passed Current System Management Adapter Status Current BIST Results: SRAM Memory Test: Passed Serial Port 1 Test : Passed Serial Port 2 Test: Passed NVRAM Memory Test Passed Realtime Clock Test Passed Programmable Ga...

Programmable Gate Array Test: Passed I2C Interface Test: Passed Main Application Checksum: Passed Boot Sector Checksum: Passed Onboard Ethernet Hardware Test: Passed PCI EEPROM Initialization Test: Passed 5. When you are finished viewing this information, press Esc to return to the main option menu....

Chapter 8. Using the Recovery and Supplementary CDs This chapter describes the applications included on the Supplementary andRecovery CDs, and how and when you should use them. Attention: Changing the preloaded software configuration of this product, including applying or installing unauthorized ser...

Using the Supplementary CD The Supplementary CD contains documentation and copies of key softwareapplications that are preinstalled on your NAS 200. Table 13 includes the names ofthe directories found on the Supplementary CD and a description of the contents ofthe directory. Table 13. Supplementary ...

Any references in this information to non-IBM Web sites are provided forconvenience only and do not in any manner serve as an endorsement of thoseWeb sites. The materials at those Web sites are not part of the materials for thisIBM product and use of those Web sites is at your own risk. Trademarks T...

Appendix B. Getting help, service, and information If you need help, service, technical assistance, or just want more information aboutIBM products, you will find a wide variety of sources available from IBM to assistyou. IBM maintains pages on the World Wide Web where you can get information aboutI...

Getting help by telephone During the warranty period, you can get help and information by telephone throughthe IBM Support Center. Expert technical-support representatives are available toassist you with questions you might have on the following: v Setting up your Network Attached Storage appliance ...

Appendix C. Engine POST messages This appendix identifies and describes POST messages that you might encounter,and gives corrective actions where applicable. Note: The information in this appendix applies to each engine in the appliance. For example, when the text reads, “When a monitor and keyboard...

Two short beeps POST encountered an error. The Configuration/Setup Utility program willdisplay additional information; follow the instructions that appear on thescreen. See “POST error messages” on page 92 for descriptions of the textmessages that might appear. Three short beeps A system memory erro...

POST beep codes Table 15. POST beep codes Symptom FRU/action 1-1-2 (Processor registertest failed) Processor 1-1-3 (CMOS write/read testfailed) 1. Battery 2. System board 1-1-4 (BIOS EEPROMchecksum failed) System board 1-2-1 (ProgrammableInterval Timer failed) System board 1-2-2 (DMA initializationf...

POST error messages Table 17 provides information about the POST error messages that can appearduring startup. Note that these diagnostic error messages require the attachment of a monitor,keyboard, and mouse (before you power on the system) to enable you to see them. In the following error messages...

The following sections contain the error codes that might appear in the detailed testlog and summary log when running the diagnostic programs. The error code format is as follows: fff-ttt-iii-date-cc-text message where: fff is the three-digit function code that indicates the function being tested wh...

Viewing the test log The test log will not contain any information until after the diagnostic program hasrun. Note: If you already are running the diagnostic programs, begin with step 4 To view the test log: 1. Ensure a monitor, keyboard, and mouse is connected to the NAS 200. 2. Power on the NAS 20...

IBM Glossary of Storage Networking Terms This glossary includes terms and definitions from: v The American National Standard Dictionary for Information Systems, ANSIX3.172-1990, copyright 1990 by the American National Standards Institute(ANSI). Copies can be purchased from the American National Stan...

Index A adapter troubleshooting and diagnostics 62 administering the appliance 5 administrative functions, additional 35 Advanced Appliance Configuration Utility 7 Alacritech SLICuser 2 B battery, replacing 59 beep codes 87 BIOS recovering 58 boot block jumper 59 C CDs, Recovery and Supplementary 77...