Page 2 - Congratulations; Listing Label Information/Location; Owner’s Manual; Read this manual before installing or operating this appliance.; Homeowner Reference Information; NA
Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 2 Congratulations Listing Label Information/Location Model Name: ___________________________________________ Date purchased/installed: __________________ Serial Number: __________________________________________ Location on appliance: ...
Page 3 - Table of Contents
3 Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 Table of Contents 1 Listing and Code Approvals A. Appliance Certifi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4B. BTU Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4C. High Altitud...
Page 4 - Note; Listing and Code Approvals; C. High Altitude Installations; Models; A. Appliance Certifi cation; Material which will not ignite and burn. Such materials are; E. Combustible Materials Specifi cation; • A 110-120 VAC circuit for this product must be protected; WARNING; NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 4 Note : To assure top performance, safety and effi ciency, inserts must be installed with an approved fl ue liner as per CAN/CGA B-149 or National Fuel Gas Code ANSI Z223 and these instructions. Note: This installation must conform wi...
Page 5 - Getting Started; C. Inspect Appliance and Components; • Read all of the instructions before starting the insta-; CAUTION; Any such action may cause a fi re hazard.
5 Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 Heat & Glo gas inserts are designed for recessed installa-tions into solid fuel masonry or factory built non-combustible fi replaces that have been installed in accordance with the National, Provincial, State and local building c...
Page 6 - TOP VIEW; Fireplace Size Requirements; Minimum Appliance Size; A. Minimum Fireplace Opening; • Any smoke shelves, shields and baffl es may be removed
Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 6 TOP VIEW A C B 3 3 Fireplace Size Requirements Figure 3.1 Fireplace Opening Minimum Appliance Size Location Grand-XTS Supreme-XTS Inches Millimeters Inches Millimeters A Front Width 33-1/4 845 29-1/4 743 B Rear Width 24-1/4 616 20-1/...
Page 8 - A. Vent Termination Minimum Clearances; Termination Locations
Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 8 Fire Risk. Asphyxiation Risk. • Terminations MUST meet minimum clearances. • Exhaust gases are hot. • Nearby vents may draw fumes into house. A. Vent Termination Minimum Clearances Figure 4.1 specifi es minimum vent heights for vario...
Page 9 - C. Measuring Standards; • Vertical terminations are measured to top of chimney.; B. Horizontal Venting; Horizontal venting is NOT allowed.; Vent Information and Diagrams; Symbol
9 Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 CAUTION ALL vent specifi cations MUST be followed. • This product is tested and listed to these specifi cations. • Appliance performance will suffer if specifi cations are not followed. EXHAUST VENT PIPE TERMINATION CAP ADAPTOR INSUL...
Page 10 - Installation Preparation; D. Hearth or Hearth Extension
Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 10 6 6 Installation Preparation Fire Risk. A hearth or hearth extension (if present) must comply with either of the following: • The solid fuel burning fi replace manufacturer’s specifi cation. • Local building codes required by author...
Page 11 - A. Venting Components; Installing Vent Pipe and Appliance; B. Connecting Vent Pipe; NOTE
11 Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 A. Venting Components 7 7 Installing Vent Pipe and Appliance The vertical vent termination system installed on this model includes: • One length of 3-inch fl exible vent pipe for combustion air (included with vent kit). Pipe will be...
Page 13 - D. Installing Adaptor and Termination Cap; Damper Flashing Kit; : Damper may have to be removed to use this kit.; system REQUIRES this insulation.; Masonry; OR
13 Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 D. Installing Adaptor and Termination Cap For installation of termination cap see minimum vent heights for various pitched roofs (see Figure 7.2) . To install adaptor see Figure 7.3. Roof Pitch H (Min.) Ft.Flat to 6/12.................
Page 14 - Gas Information; • If substituting for these components, please consult; Reference Section 15; Pressure
Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 14 • Ensure that gas line does not come in contact with outer wrap of appliance. Follow local codes. • Incoming gas line should be piped into the valve compartment and connected to the 1/2 inch connection on the manual shutoff valve. •...
Page 15 - HIGH ALTITUDE INSTALLATIONS; • A small amount of air will be in the gas supply lines.
15 Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 Fire hazard. Do NOT change the valve settings. • This valve has been preset at the factory. • Changing valve settings may result in fi re hazard or bodily injury. HIGH ALTITUDE INSTALLATIONS U.L. Listed gas appliances are tested and...
Page 16 - A. Wiring the Appliance; Electrical Information; • An ON/OFF switch is included with appliance and should; Appliance Requirements; • This appliance DOES NOT require 110-120 VAC to
Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 16 A. Wiring the Appliance 9 9 Electrical Information Note : This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, with National Electric Code ANSI/NFPA 70-latest editi...
Page 17 - B. Junction Box Installation; Optional Accessories; • Plug the cord into a convenient outlet.
17 Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 B. Junction Box Installation Figure 9.2 Junction box installation JUNCTION BOX SIDEWALL JUNCTION BOX ACCESS SCREW PROVIDED Optional Accessories Connecting the electrical junction box is required if using a blower or remote. • Plug t...
Page 19 - A. Mantel Projections; Finishing
19 Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 A. Mantel Projections Figure 10.1 shows the minimum vertical and corresponding maximum horizontal dimensions of appliance mantels or other combustible projections above the top front edge of the appliance, not the surround. 10 10 Fi...
Page 20 - Appliance Setup; A. Remove Shipping Materials; Placing the Ember Material; • Embers CANNOT be placed directly over ports.
Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 20 Figure 11.1 Placement of Embers 11 11 Appliance Setup A. Remove Shipping Materials Remove shipping materials from inside or underneath the fi rebox. B. Clean the Appliance Clean/vacuum any sawdust that may have accumulated inside th...
Page 21 - E. Positioning the Logs; Logs are fragile! Carefully remove; GRATE
21 Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 Log Set Assembly: LOGS-SXT E. Positioning the Logs CAUTION: Logs are fragile! Carefully remove the logs from the packaging. If the gas logs have been factory installed they should not need to be positioned. If the logs have been pac...
Page 22 - left corner of the log rests in the square cut out of the base pan.
Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 22 LOG #3 (SRV327-703): Position log #3 by locating its slot over the tab on the right front of the burner. The slot on the right side of log #3 fi ts over the bar grate. LOG #2 (SRV349-702): Position log #2 by locating its slot over t...
Page 23 - at the top of the hole when looking through the hole in log #5.
23 Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 LOG #6 (SRV349-706): Position the "Y" end of log #6 into the cutout on log #4 and its opposite end into the groove on log #2. LOG #5 (SRV327-705): Rest log #5 in the cutouts on both log #1 and log #3 as shown. The front edge...
Page 24 - PILOT
Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 24 Log Set Assembly: LOGS-GXT 2 2 3 3 6 6 5 5 4 4 1 1 Carefully remove the logs from the packaging. CAUTION: Logs are fragile! 339-935 2/02 LOG #1 (SRV339-701): Place log #1 in the back on the insert. Locate the left end of the log ove...
Page 25 - The other end crosses log #2 and touches the center grate bar.
25 Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 LOG #3 (SRV327-703): Position log #3 by locating its slot over the tab on the right front of the burner. The slot in the right end of log #3 fi ts onto the bar grate. LOG #4 (SRV339-704): Nest log #4 in the smooth cut-out areas on t...
Page 27 - Assembly; Model; Removing Glass Assembly; The glass assembly fastens to the fi replace in four places.; Replacing Glass Assembly; Tilt glass assembly toward fireplace and slide glass
27 Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 Figure 11.5 Glass Assembly F. Glass Assembly G. Air Shutter Setting Optimal fl ame appearance is dependent on the air shutter setting. Adjustments should be made by a qualified technician. Handle glass doors with care. • Inspect the...
Page 28 - A. Before Lighting Appliance; Operating Instructions; HOT SURFACES
Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 28 Fire Risk. Explosion Risk. Gas may build up while lighting pilot. • Remove glass assembly before lighting pilot. • Replace glass assembly after lighting pilot. A. Before Lighting Appliance This appliance has a Standing Pilot Ignitio...
Page 29 - B. Lighting Appliance; Standing Pilot Ignition; NOT FOR USE; WHAT TO DO IF YOU SMELL GAS
29 Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 B. Lighting Appliance Standing Pilot Ignition 1. Turn off all electric power to the appliance if service is to be performed. 2. Open control access panel. 3. Move switch to “OFF” position. 4. Push in gas control knob slightly and tu...
Page 30 - Initial Break-in Procedure
Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 30 C. Check Pilot Flame Appearance Pilot fl ame must contact the thermocouple and thermopile for reliable appliance operation. • Pilot fl ame should be as shown in Figure 12.1. D. After Appliance is Lit Initial Break-in Procedure When ...
Page 31 - E. Frequently Asked Questions; ISSUE
31 Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 E. Frequently Asked Questions Fire Risk. High Temperatures. Keep combustible household items away from appliance. Do NOT obstruct combustion and ventilation air. • Do NOT place combustible items on top of or in front of appliance. •...
Page 32 - A. Standing Pilot Ignition System; Troubleshooting; Symptom
Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 32 A. Standing Pilot Ignition System 13 13 Troubleshooting With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide w...
Page 34 - When cleaning glass door:
Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 34 14 14 Maintaining and Servicing Appliance Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualifi ed service technician should perform an appliance checkup at the begi...
Page 36 - Reference Materials; A. Appliance Dimension Diagram
Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 36 Figure 15.1 Appliance Dimensions 15 15 Reference Materials A. Appliance Dimension Diagram Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 3. A C B ELECTRICAL...
Page 37 - B. Vent Kits Components
37 Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 B. Vent Kits Components Direct Vent Flex Liner Kits (see Figure 15.2) LINK-DV-30B or (LINK-DV-30) : Masonry 3 inch fl ex liner kit. Expands to 30 feet. Includes: two liners, termination cap, fl ashing, and link adapter. LINK-DV4-30B...
Page 38 - D. Limited Lifetime Warranty
43 Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 D. Limited Lifetime Warranty
Page 40 - E. Contact Information; DO NOT DISCARD THIS MANUAL; For the location of your nearest Heat & Glo dealer,
45 Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09 E. Contact Information - NOTES - ________________________________________________________________________________ ________________________________________________________________________________ _____________________________________...