Page 2 - Location on heater:; Listing Label Information/Location; MODEL XXXX; Heater
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 2 Read this manual before installing or operating this heater. Please retain this owner’s manual for future reference. Congratulations on selecting a Heat & Glo electric fi replace. The insert you have selected is desig...
Page 3 - ) found in the text signifi es change in content.; Table of Contents
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 3 Note: An arrow ( ) found in the text signifi es change in content. Table of Contents 1 Listing and Code Approvals 4 A. Certifi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2 Getting Started 5 ...
Page 4 - This heater has been tested in accordance with the; Standards; for fi xed and location-dedicated electric room; UL; or; CSA; Listing and Code Approvals
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 4 A. Certifi cation This heater has been tested in accordance with the UL2021 Standards for fi xed and location-dedicated electric room heaters in the United States, the current CSA C22.2 No. 46 in Canada and has been listed...
Page 5 - Not intended for use as a primary heat source.; This; A. Important Instructions; Getting Started; D o n o t; WARNING
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 5 Not intended for use as a primary heat source. This heater is tested and approved as a decorative heater. It should not be factored as a primary heat source in residential heating calculations. Improper installation, adj...
Page 6 - B. Design and Installation Considerations; CAUTION; D. Inspect Heater and Components; Fire Risk; C. Tools and Supplies Needed
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 6 B. Design and Installation Considerations Check building codes prior to installation.• Installation MUST comply with local, regional, state and national codes and regulations. • Consult insurance carrier, local building ...
Page 7 - A. Selecting Heater Location
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 7 3 Framing and Clearances A. Selecting Heater Location Several options are available to you when choosing a loca-tion for your heater. This heater may be used as a room divider, installed along a wall, across a corner or ...
Page 8 - Model
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 8 C. Framing Figure 3.2 shows a typical framing (using 2 x 4 lumber) of the heater, assuming combustible materials are used. All re-quired clearances to combustibles around the heater must be adhered to. A* B* (header heig...
Page 9 - This heater must be electrically wired and grounded; National Electric Code ANSI/NFPA 70-latest; or the; A. 120VAC Wall Outlet Installation; Shock Risk; Follow all national and local electrical codes.
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 9 Note: This heater must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, with National Electric Code ANSI/NFPA 70-latest edition or the Canadian Electric Code, CSA C2.1 ...
Page 10 - C. 240VAC Hardwire Installation
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 10 + - A A B B FLAME MOTOR THERMOSTATRELAY HEAT SWITCH OPTIONAL BLOWER BLOWER HEATER1 HEATER2 240VAC BLACK RED HIGH LIMIT POWER NEUTRAL MUST NOTCONNECT TO VIRTUALNEUTRAL OF HEATERS ORBLOWER IN 240VAC VERSION 120VAC - 240VA...
Page 11 - Heater Preparation; A. Secure and Level the Heater; Nailing Flanges
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 11 5 Heater Preparation A. Secure and Level the Heater Shock Risk Improperly grounded outlets could cause electrical shock.• Always use properly grounded, fused and polarized outlets. • Always use ground fault protection w...
Page 12 - Finishing; A. Finishing Material; • Combustible; The heater is a zero clearance fi replace and may; B. Finishing Checklist; may
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 12 6 Finishing A. Finishing Material • Combustible Material M a ter i al whi ch is m ade of or surfaced wi t h wo o d , compressed paper, plant fi bers, plastics, or any material capable of igniting and burning, whether fl a...
Page 13 - temperature rise and fi re hazard.
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 13 C. Mantel Mantel height listed is measuredfrom the BASE of the heater. 3/4 in. - 12 in.(19 mm - 305 mm) A (CEILING) 30 in. min. (762 mm) Figure 6.4 Mantel Specifi cations Fire Risk Do NOT obstruct air inlet or outlet gri...
Page 14 - A. Remove Shipping Materials; • Vacuum fi rebox area and wipe acrylic panel (in back of; DO NOT; It will ruin the acrylic panel.; Heater Setup
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 14 A. Remove Shipping Materials Cut and discard ties securing the logs to the grate and bun-dling the fi rescreen. Remove screws holding ember bed shipping tabs in place (located in front of ember bed), re-move tabs and dis...
Page 15 - Access Controls; Operating Instructions
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 15 Fire Risk • Do not operate heater before reading and understanding operating instructions. Failure to operate heater properly may cause fi re. WARNING A. Manual Controls Access Controls • Controls are located behind the ...
Page 16 - B. Hand Held Remote Control Transmitter
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 16 B. Hand Held Remote Control Transmitter RCE-HNG-B (Optional) • The RCE-HNG-B is an optional accessory listed with the Crestfi re Series heaters. • The transmitter is a radio frequency remote control. The frequency can be...
Page 17 - C. Wall Switch Control; Canadian Equipment Requirements; This device complies with
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 17 • Remote Transmitter Function - The hand held remote transmitter is only an ON/OFF control. When the transmitter is active, the remote LED light will be RED. Upon initial use, there may be a delay of three seconds befor...
Page 18 - Troubleshooting; A. Troubleshooting Guide; Issues
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 18 9 Troubleshooting A. Troubleshooting Guide Issues Possible Causes Solutions Heater doesn’t turn on with the main switch or remote transmitter. 1. Power switch is off. 1. Turn the power switch to the “ON” position. 2. Ci...
Page 19 - Bulbs; When cleaning glass door:; C. Replacing the Light Bulbs; Burn Risk
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 19 10 10 Maintenance and Service Shock RiskBurn Risk Cleaning, performing maintenance or moving this electric heater without disconnecting power and allowing the heater to cool could create a shock or burn hazard.• Turn co...
Page 20 - E. Maintenance Task List; Inspect; • Turn off the circuit breaker/unplug the heater before
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 20 E. Maintenance Task List Inspect Maintenance Tasks Glass Doors 1. Inspect glass panels for cracks. Replace if this condition is present. 2. Confi rm there is no damage to glass or glass frame. Replace as necessary. 3. Cl...
Page 21 - Reference Materials
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 21 11 11 Reference Materials A. Heater Dimensions 16-7/8 in. (429 mm) 36 in. (914 mm) 14 in. (356 mm) 31 in. (787 mm) 30 in. (762 mm) 17-1/4 in. (438 mm) 31-1/8 in. (791 mm) 3-1/8 in. (79 mm) 6-1/2 in. (165 mm) CF550E/CF55...
Page 22 - B. Optional Components
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 22 B. Optional Components ON OFF 12V BATTERY COMPARTMENT FRONT BACK SIGNAL LIGHT ON/OFF BUTTONS RCE-HNG-B Remote Control DM1031 DM1036DM1031B DM1036BDM1031S DM1036S Bi-fold Glass Doors WSK-21 WSK-21-W Wall Switch Kit (left...
Page 23 - Cabinet Trim
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 23 Fronts Trim Kits PBT = Polished Brass Finish BKT = Black Finish PBT-550 (CF550E Series) BKT-550 (CF750E Series) PBT-6 (CF750E Series) BKT-6 (CF750E Series) Cabinet Trim RP31E (CF550E Series)RP36E (CF750E Series) CF550E/...
Page 24 - Marble Lux; Quick Tile Black and Brass Surrounds; Surrounds; no suffi x; = Polished Brass Finish; BK; Flush Surrounds
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 24 Marble Lux VTS-550 (CF550E Series) VTS-550-BK (CF550E Series) VTS-36 (CF750E Series) VTS-36-BK (CF750E Series) Quick Tile Black and Brass Surrounds Surrounds no suffi x = Polished Brass Finish BK = Black Finish Flush Sur...
Page 25 - Service Parts; CRESTFIRE; Ending Manufacturing Date: Active; 1 - Light Tray Assembly
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 25 C. Service Parts Exploded Parts DiagramCF550E Series & CF750E Series Service Parts CRESTFIRE Beginning Manufacturing Date: 3/24/03 Ending Manufacturing Date: Active 3 9 8 10 5 7 1 11 6 4 2 16 15 11 - Light Tray Asse...
Page 26 - # Description of Part
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 26 Service Parts ListCF550E Series & CF750E Series Service Parts CRESTFIRE Beginning Manufacturing Date: 3/24/03 Ending Manufacturing Date: Active # Description of Part CF550E Series CF750E Series Qty. 5 Door Track 403...
Page 27 - WARRANTY
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 27 D. Limited Warranty Hearth & Home Technologies Inc. 800 W. Jefferson Lake City, MN 55041 WARRANTY Hearth & Home Technologies Inc. (HHT) Electric Fireplaces are tested and inspected prior to shipment and are guar...
Page 28 - – NOTES –; E. Contact Information; DO NOT DISCARD THIS MANUAL; • I m p o r t a n t; DO
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 28 Hearth & Home Technologies Inc. 800 W. Jefferson Lake City, MN 55041 Please contact your Heat & Glo dealer with any questions or concerns. For the number of your nearest Heat & Glo dealer, please call 1-888-...