Page 2 - Listing Label Information/Location; This owner ’s manual; Homeowner Reference Information; Model Number; XXXXXXXX; Read this manual before installing or operating this appliance.
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 2 Listing Label Information/Location Model Name: ___________________________________________ Date purchased/installed: __________________ Serial Number: __________________________________________ Location on fi replace: _____________________ D...
Page 3 - Safety Alert Key:; • NOTICE: Used to address practices not related to personal injury.; Table of Contents; User Guide
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 3 Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! In...
Page 5 - B. Limited Lifetime Warranty
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 5 B. Limited Lifetime Warranty Î
Page 7 - NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.; Listing and Code Approvals; TYPE: Direct Vent Gas Appliance Heater; Model
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 7 B. Tempered Glass Specifi cations Hearth & Home Technologies appliances manufactured with tempered glass may be installed in hazardous loca-tions such as bathtub enclosures as defi ned by the Con-sumer Product Safety Commission (CPSC). T...
Page 8 - T h e f o l l o w i n g r e q u i r e m e n t s r e f e r e n c e va r i o u s
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 8 H. Requirements for the Commonwealth of Massachusetts For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or o...
Page 9 - A. Gas Fireplace Safety; WARNING; HOT SURFACES; touch glass until it is cooled; Operating Instructions
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 9 Figure 2.1 General Operating Parts B. Your Fireplace WARNING! DO NOT operate fi replace before read-ing and understanding operating instructions. Failure to operate fi replace according to operating instructions could cause fi re or injury. ...
Page 10 - Assembly; H. Before Lighting Fireplace; have a
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 10 D. Clear Space WARNING! DO NOT place combustible objects in front of the fi replace or block louvers. High temperatures may start a fi re. See Figure 2.2. Avoid placing candles and other heat-sensitive objects on mantel or hearth. Heat may ...
Page 11 - Final inspection by
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 11 I. Lighting Instructions (IPI) The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer. To prolong battery life, remove them when using the transformer. 1. Turn off all electric power to the ap...
Page 12 - ISSUE; Condensation on the glass
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 12 Initial Break-in Procedure • T h e f i r e p l a c e s h o u l d b e r u n t h r e e t o f o u r h o u r s continuously on high. • Turn the fi replace off and allow it to completely cool. • Remove fi xed glass assembly. See Section 14.I. • ...
Page 13 - Glass Cleaning; Tools Needed; Maintenance and Service; Tools needed; Remote Control
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 13 Glass Cleaning Frequency: Seasonally By: Homeowner Tools Needed : Protective gloves, glass cleaner, drop cloth and a stable work surface. CAUTION! Handle fi xed glass assembly with care. Glass is breakable. • Avoid striking, scratching or s...
Page 14 - DO NOT; • Verify that there is not a short in fl ame sense circuit by
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 14 Venting Frequency: Seasonally By: Homeowner Tools needed: Protective gloves and safety glasses. • Inspect venting and termination cap for blockage or obstruction such plants, bird nests, leaves, snow, debris, etc. • Verify termination cap c...
Page 16 - A. Typical Appliance System; D u a l ve n t i n g c o n f i g u r a t i o n s; ARE NOT; b e v e n t e d; E I T H E R; v e r t i c a l l y; O R; Getting Started; Installer Guide
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 16 A. Typical Appliance System NOTICE: Illustrations and photos refl ect typical installations and are for design purposes only. Illustrations/diagrams are not drawn to scale. Actual product may vary from pictures in manual Figure 4.1 Typical ...
Page 17 - Read all of the instructions before starting the instal-; C. Tools and Supplies Needed; • Installation and use of any damaged appliance or vent; Any such action may cause a fi re hazard.
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 17 B. Design and Installation Considerations Heat & Glo direct vent gas appliances are designed to operate with all combustion air siphoned from outside of the building and all exhaust gases expelled to the outside. No additional outside a...
Page 18 - Framing and Clearances; A. Selecting Appliance Location; MINIMUM; Inches
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 18 5 5 Framing and Clearances A. Selecting Appliance Location When selecting a location for the appliance it is important to consider the required clearances to walls (see Figure 5.1). WARNING! Risk of Fire or Burns! Provide adequate clearance...
Page 19 - B. Constructing the Appliance Chase; • Insulation and other materials must be secured to prevent; * MINIMUM FRAMING DIMENSIONS
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 19 C B D A B. Constructing the Appliance Chase A chase is a vertical box-like structure built to enclose the gas appliance and/or its vent system. In cooler climates the vent should be enclosed inside the chase. NOTICE: Treatment of ceiling fi...
Page 20 - D. Mantel and Wall Projections; Combustible Mantels
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 20 D. Mantel and Wall Projections WARNING! Risk of Fire! Comply with all minimum clear-ances as specifi ed. Framing or fi nishing material closer than the minimums listed must be constructed entirely of noncom-bustible materials (i.e., steel s...
Page 21 - A. Vent Termination Minimum Clearances; Termination Locations; pack air space with insulation or other
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 21 A. Vent Termination Minimum Clearances Roof Pitch H (Min.) Ft. Flat to 6/12...........................................................1.0*Over 6/12 to 7/12 .................................................1.25*Over 7/12 to 8/12 ...............
Page 22 - = AREA WHERE TERMINAL IS NOT PERMITTED; Covered Alcove Applications; public
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 22 O N P R Q V = VENT TERMINAL X = AIR SUPPLY INLET = AREA WHERE TERMINAL IS NOT PERMITTED Figure 6.3 Minimum Clearances for Termination A = 12 inches.................clearances above grade, veranda, porch, deck or balcony B = 12 inches..........
Page 23 - mix pipe, fi ttings or joining methods from differ-; Vent Information and Diagrams; D. Measuring Standards; • Pipe measurements are shown using the effective length; Horizontal
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 23 A. Approved Pipe This appliance is approved for use with Hearth & Home Technologies DVP venting systems. Refer to Section 16B for vent component information. DO NOT mix pipe, fi ttings or joining methods from differ- ent manufacturers. ...
Page 24 - One Elbow; Minimum; Cannot do
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 24 INSTALLED HORIZONTALLY H 1 H 2 V 1 H 1 V 1 Figure 7.3 Figure 7.4 One Elbow Two Elbows Top Vent - Horizontal Termination V 1 Minimum H 1 Maximum 1 ft. 305 mm 3 ft. 914 mm 2 ft. 610 mm 6 ft. 1.8 m 3 ft. 914 mm 9 ft. 2.7 m 4 ft. 1.2 m 12 ft. 3...
Page 25 - Three Elbows
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 25 Figure 7.5 Top Vent - Horizontal Termination - (continued) Three Elbows H 2 H 1 V 2 V 1 V 1 Min. H 1 Max. V 2 Min. H 2 Max. V 1 + V 2 Min. H 1 + H 2 Max. 1 ft. 305 mm 3 ft. 914 mm 1 ft. 305 mm 3 ft. 914 mm 2 ft. 610 mm 6 ft. 1.8 m 2 ft. 610...
Page 26 - If installing a vertical vent/termination off the top of the; Installing Flue Restrictor; BREAK; SETTING; Center the fl ue restrictor on vent and secure in place; Vertical; No Restrictor
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 26 Top Vent - Vertical Termination No Elbow Figure 7.6 Note: If installing a vertical vent/termination off the top of the appliance, the fl ue restrictor should be used. V 1 V 1 = 50 ft. Max. (15.2 m) V 1 = 3 ft. Min. (914 mm) Installing Flue ...
Page 27 - Two Elbows; Maximum; *No specifi c restrictions on this value EXCEPT
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 27 Figure 7.11 Two Elbows H 1 V 1 V 2 V 1 H 1 Maximum V 2 V 1 + V 2 Minimum 1 ft. 305 mm 3 ft. 914 mm * * * 2 ft. 610 mm 6 ft. 1.8 m * * * 4 ft. 1.2 m 12 ft. 3.7 m * * * V 1 + V 2 + H 1 = 50 ft. (15.2 m) Max. *No specifi c restrictions on this...
Page 28 - A. Pipe Clearances to Combustibles; Vent Clearances and Framing; Heat Shield Above First 90; • Position the shield so the longest dimension (13 1/2; • Heat shield required if vertical distance between top of; Slope not; • Attach elbow heat shield to the exhaust pipe if combusti-
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 28 A. Pipe Clearances to Combustibles WARNING! Risk of Fire! Maintain air space clearance to vent. DO NOT pack insulation or other combustibles: • Between ceiling fi restops• Between wall shield fi restops• Around vent system Failure to keep i...
Page 29 - B. Wall Penetration Framing; Combustible Wall Penetration; • The opening must be framed on all four sides using the; Non-Combustible Wall Penetration
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 29 A 12 in. 10 in. B Figure 8.6 Wall Penetration B. Wall Penetration Framing A* B 57-1/2 in. 56-1/2 in. Figure 8.5 Horizontal Venting Clearances to Combustible Materials 3 IN. TOP CLEARANCE HEAT SHIELD HEAT SHIELD WALL WALL SHIELD FIRESTOP 1 I...
Page 30 - C. Install the Ceiling Firestop; A ceiling fi restop; MUST; be used between; DVP pipe only; • Frame the area with the same sized lumber
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 30 C. Install the Ceiling Firestop A ceiling fi restop MUST be used between fl oors and attics. • DVP pipe only - Frame an opening 10 in. by 10 in. (254 mm by 254 mm) whenever the vent penetrates a ceiling/fl oor (see Figure 8.7). • Frame the ...
Page 31 - D. Install Attic Insulation Shield; Flat Ceiling Installation; Vaulted Ceiling Installation
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 31 D. Install Attic Insulation Shield WARNING! Fire Risk. DO NOT allow loose materials or insulation to touch vent. Hearth & Home Technologies Inc. requires the use of an attic shield. The National Fuel Gas Code ANSI Z223.1 and NFPA 54 req...
Page 32 - Appliance Preparation
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 32 A. Attaching Sheetrock Ledges Attach sheetrock ledges together using the attachment holes (see Figure 9.1). Figure 9.1 The sheetrock ledges will attach to the top of the unit (see Figure 9.2). Figure 9.2 Attach previous assembly to the top ...
Page 33 - C. Securing and Leveling the Appliance; D. Installing the Fiberglass Gasket
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 33 C. Securing and Leveling the Appliance WARNING! Risk of Fire! Prevent contact with: • Sagging or loose insulation• Insulation backing or plastic• Framing and other combustible materials Block openings into the chase to prevent entry of blow...
Page 34 - Ensure pilot plate is in place. This will ensure pilot; F. Checking Pilot Plate; Straighten the tabs on the grate bracket (see Figure
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 34 PILOT PLATE Figure 9.8 Note: Ensure pilot plate is in place. This will ensure pilot stability (see Figure 9.8) F. Checking Pilot Plate Figure 9.7 Re-install grate in unit RE-INSTALL INTO THE UNIT E. Completing Grate Set-up 1. Straighten the...
Page 35 - Installing Vent Pipe; A. Assemble Vent Sections; Attach Vent to the Firebox Assembly; The end of the pipe sections with the lanced tabs will face; Assemble Pipe Sections; Make sure that the seams are not aligned to prevent; INCORRECT; Lances
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 35 10 10 Installing Vent Pipe A. Assemble Vent Sections Attach Vent to the Firebox Assembly Note: The end of the pipe sections with the lanced tabs will face toward the appliance. Attach the fi rst pipe section to the starting collar: • Lanced...
Page 36 - B. Assemble Slip Sections; Pilot hole; C. Secure the Vent Sections
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 36 B. Assemble Slip Sections • Slide the inner fl ue of the slip section into the inner fl ue of the pipe section and the outer fl ue of the slip section over the outer fl ue of the pipe section. See Figure 10.5. • Slide together to the desire...
Page 37 - D. Disassemble Vent Sections; • Pull carefully to separate the pieces of pipe.
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 37 D. Disassemble Vent Sections • Rotate either section (see Figure 10.9) so the seams on both pipe sections are aligned as shown in Figure 10.10. • Pull carefully to separate the pieces of pipe. Figure 10.10 Align and Disassemble Vent Section...
Page 38 - E. Install Metal Roof Flashing; CAULK; F. Assemble and Install Storm Collar
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 38 E. Install Metal Roof Flashing • See minimum vent heights for various pitched roofs (Figure 10.11) to determine the length of pipe to extend through the roof. • Slide the roof fl ashing over the pipe sections extending through the roof as s...
Page 39 - G. Install Vertical Termination Cap; Heat shields may not be fi eld constructed.; H. Heat Shield Requirements for Horizontal; • DO NOT remove the heat shields attached to the
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 39 SCREWS CAULK STORM COLLAR (1 of 3) Figure 10.15 Figure 10.15 TERMINATION CAP G. Install Vertical Termination Cap • Attach the vertical termination cap by sliding the inner collar of the cap into the inner fl ue of the pipe section while pla...
Page 40 - I. Install Horizontal Termination Cap; Cap Specifi cation Chart
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 40 Figure 10.16 Venting through the wall INTERIOR HEAT SHIELD OR EXTENDED HEAT SHIELD WALL SHIELD FIRESTOP HEAT SHIELD 1-1/2 IN. (38 MM) MIN. OVERLAP SHEATHING VENT DEPTH FROM BACK OF APPLIANCE TO OUTSIDE SURFACE OF EXTERIOR WALL (SEE CHART BE...
Page 41 - • Purge should be performed by qualified service; Gas Information; • If substituting for these components, please consult; D. High Altitude Installations; Gas Pressure
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 41 A. Fuel Conversion • Make sure the appliance is compatible with available gas types. • Conversions must be made by a qualified service technician using Hearth & Home Technologies specifi ed and approved parts. B. Gas Pressure • Optimum ...
Page 42 - Electrical Information
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 42 A. Wiring Requirements NOTICE: This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, with National Electric Code ANSI/NFPA 70-latest edition or the Canadian Electric Code CS...
Page 43 - D. Electrical Service and Repair
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 43 D. Electrical Service and Repair WARNING! Risk of Shock! Label all wires prior to dis-connection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. Figure 12.1 Intelli...
Page 44 - E. Junction Box Installation; INSIDE
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 44 F. Wall Switch Installation for Fan (Optional) If the box is being wired to a wall mounted switch for use with a fan (See Figure 12.3): • The power supply for the appliance must be brought into a switch box. • The power can then be supplied...
Page 45 - A. Mantel and Wall Projections; Finishing
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 45 A. Mantel and Wall Projections WARNING! Risk of Fire! Comply with all minimum clear-ances as specifi ed. Framing closer than the minimums list-ed must be constructed entirely of noncombustible materi-als (i.e., steel studs, concrete board, ...
Page 46 - Appliance Setup; ITEM
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 46 1 2 4 6 7 8 10 9 A. Remove Fixed Glass Assembly See Section 14.I. B. Remove the Shipping Materials Remove shipping materials from inside or underneath the fi rebox. C. Clean the Appliance Clean/vacuum any sawdust that may have accumulated i...
Page 47 - • Place Mystic Embers on areas of base refractory away; F. Install the Optional Refractory; EMBER
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 47 G. Ember Placement WARNING! Risk of Explosion! Follow ember placement instructions in manual. DO NOT place embers directly over burner ports. Replace ember material annually. Improperly placed embers interfere with proper burner operation. ...
Page 48 - H. Install the Log Assembly; Carefully remove the logs from the packaging.; LOG TAB
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 48 H. Install the Log Assembly Log Assembly: LOGS-8OAK If the gas logs have been factory installed they should not need to be positioned. If the logs have been packaged separately, refer to the following instructions. CAUTION: Carefully remove...
Page 50 - Removing Fixed Glass Assembly; Air Shutter Settings; NG; Burner
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 50 M. Air Shutter Setting Air shutter settings should be adjusted by a qualifi ed ser-vice technician at the time of installation. The air shutter is set at the factory for minimum vertical vent run. Adjust air shutter for longer vertical runs...
Page 51 - Troubleshooting; A. Intellifi re Ignition System; Symptom
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 51 15 15 Troubleshooting With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualifi ed service technician...
Page 52 - A. A shorted or loose connection in fl ame
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 52 Intellifi re Ignition System - (continued) Symptom Possible Cause Corrective Action 4. Pilot lights but contin- ues to spark, and main burner will not ignite. (If the pilot continues to spark after the pilot fl ame has been lit, fl ame rect...
Page 53 - Reference Materials; A. Appliance Dimension Diagram; Location Inches; GAS LINE
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 53 16 16 Reference Materials A. Appliance Dimension Diagram Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 5. Figure 16.1 Appliance Dimensions Location Inches Millimet...
Page 54 - B. Vent Components Diagrams
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 54 B. Vent Components Diagrams Figure 16.2 DVP vent components 10-1/2 in.(267 mm) 10-7/8 in. (276 mm) 45 ° 7-3/8 in. (187 mm) 11-3/8 in.(289 mm) 1-1/4 in. (32 mm) 9-1/4 in. (235 mm) 13-1/4 in.(337 mm) 1/2 in. TYP DVP90ST (90° Elbow) 10 in. (25...
Page 55 - Horizontal Termination Cap; Max; The heat shield is designed to be; Heat
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 55 DVP-TRAP1 DVP-TRAP2 DVP-TRAPK2 DVP-TRAPK1 DVP-TRAP Horizontal Termination Cap 15-1/8 in. (384 mm) 12 in. (305 mm) 8 in. (203 mm) Max Effective Length Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm). The heat shield is desi...
Page 57 - BasementVent Cap
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 57 DVP-TB1 BasementVent Cap 12 in. (305 mm) 1-1/2 in. (38 mm) 7-3/8 in. (187 mm) 14 in. (356 mm) 17-3/4 in. (451 mm) 7-1/4 in. 12 in. 305 mm (184 mm) 5-1/4 in. (133 mm) 12-1/2 in. (318 mm) DVP-TVHW VerticalTermination Cap (Highwind) PVK-80 (Fo...
Page 58 - Part number list on following page.; Service Parts Diagram; Log Set Assembly
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 58 C. Service Parts Part number list on following page. Service Parts Diagram 8000CF-OAK-IPI Beginning Manufacturing Date: Jan. 2005 Ending Manufacturing Date: ______ Log Set Assembly 6 3 5 1 4 2 7 8 9 10 11 12 13 14 15
Page 59 - Additional service part numbers appear on following page.
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 59 C. Service Parts List 8000CF-OAK-IPI IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an...
Page 60 - Service Parts; Valve Assembly Diagram/ Parts List; Stocked
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 60 Intermittent Pilot Ignition Valve Assembly Service Parts Valve Assembly Diagram/ Parts List 8000CF-OAK-IPI Beginning Manufacturing Date: Jan. 2005 Ending Manufacturing Date: ______ 1 2 3 4 5 6 7 8 9 10 Note: Shutter sleeve not used on LP mo...
Page 61 - D. Contact Information; For the location of your nearest Heat & Glo dealer,; DO NOT DISCARD THIS MANUAL; NOTICE; • Leave this manual with
Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09 61 Heat & Glo, a brand of Hearth & Home Technologies Inc. 7571 215th St, Lakeville, MN 55044 www.heatnglo.com D. Contact Information Please contact your Heat & Glo dealer with any questions or concerns. For the location of your nea...