Hand Held Products 9500 - Manuals

Page 2 - Please let us know about any errors in this document at:

Copyright © 1996 - 2006 by Connect, Inc. All rights reserved. This document may not be reproduced in full or in part, in any form, without prior written permission of Connect Inc., 1701 Quincy Avenue, Suites 5 & 6, Naperville, IL 60540. Connect, Inc. makes no representation or warranties with re...

Page 5 - Chapter 1 • Introduction; Descriptions

Chapter 1 • Introduction Descriptions 7400 The Dolphin 7400’s case houses a 206MHz RISC processor and Windows CE TM operating system that is programmable with standard programming tools, like Microsoft Windows CE TM eMbedded Visual Tools, which includes embedded Visual C/C++ ® and eMbedded Visual Ba...

Page 6 - Pictures

Introduction Pictures 7400 9500 Supported Equipment Manual • January, 2006 1-2

Page 7 - Setup Re; Dolphin Quad Battery Charger; Version of BIOS; quirements; Dolphin HomeBase; Power Adapter; NiMH Battery Pack; Bios; Finding the Ve

Setup Requirements Setup Re • • Accesso i The following accessories are available to use with the Dolphin terminals: • Dolphin HomeBase TM : Dolphin terminal charging and communication station, includes power adapter • Dolphin Quad Battery Charger : Charges four batteries in under three hours and t ...

Page 8 - Release Not

Introduction Release Not 10/26/ Held Products "Scan Wedge" instead of the scanner support ad The reason this happens is that data from the Scan Wedge is "inserted" into the keyboard buffer. To TwinClient this "scanned" data ed data and it will not execute an Th es 2004 The fo...

Page 9 - Do a program load and test by

Release Notes 3. Do a program load and test by ou did this right, the scan trigger WILL NO 01-31-2005 Release 7.5.1 solves a problem on 95xx's where the default printer may not be COM1. The printer on the 95xx's has been changed from Default to Com1. hitting the Scan Trigger. If y T turn on the scan...

Page 10 - This page is intentionally blank.

Introduction This page is intentionally blank. Supported Equipment Manual • January, 2006 1-6

Page 11 - Chapter 2 • Terminal Setup; Downloading from the WEB; Setup

Chapter 2 • Terminal Setup Downloading from the WEB The PowerNet Twin Client software package can be downloaded from the Connect web site at http://www.connectrf.com . Click on Partner Services and then click on Software Downloads . Select the file named PowerNet Twin Client for Hand Held Products ....

Page 12 - Installati; Next

Terminal Setup Installati The InstallShield wizard runs and presents the following screen. on Click on Next to begin the installation process. To change the default Destination Location, click on Browse and select a location. Then click on Next . 2-2 Supported Equipment Manual • January, 2006

Page 13 - PowerNet

Terminal Setup The default folder is PowerNet . This default may be changed either by selecting an am group or by typing in a new name at the prompt. Then click on N existing progr ext . Wh t alize the Twin Client software. ick on the option to restart the computer later, and click on Finish . en he...

Page 14 - Running the; Start; Menu Bar; View

Terminal Setup Running the The PowerNet Twin Client Manager is the utility that manages the terminal software and bar, and access to the functions used to configure the terminals and manage their software. Manager configurations. Select Start , Programs , PowerNet , and Twin Client Manager . The Pow...

Page 15 - Quick St; Software Management; Configuring the Manager; Setting the Emulation; Click on; art; menu as shown below.

Terminal Setup Quick St d the Hand Held initial serial download, the terminal software and configuration are m naged automatically over the wireless network. Software Management section before proceeding. Configuring the Manager The first step is to configure the Twin Client Manager to meet site-spe...

Page 16 - Setting the Servers

Terminal Setup Setting the Servers The Servers are the Telnet host systems the terminals will access. To set these addresses from the Settings menu, click on Servers and then click on Add . Enter the name of each server, its IP address and IP port (normally 23 for Telnet servers), and emulation type...

Page 18 - Setting Terminal Model and COM Port; COM; port; Saving the Configuration

Terminal Setup Setting Terminal Model and COM Port To select a specific Hand Held Products terminal model, radio type, or COM port assignment, click on the Options menu as shown. To maintain compatibility with existing Hand Held Products Telnet client keyboard layouts, a specific terminal model must...

Page 19 - Setting Airloader Auto-Configuration; Click on the

Terminal Setup Setting Airloader Auto-Configuration The configuration download and IP address assignment for each terminal will take place automatically by setting the Airloader Auto-Configuration options. Click on the Airloader option in the Tools menu. Note: If the Airloader Auto-Configuration win...

Page 20 - Configuration

Terminal Setup This powerful s nt tool is described in detail in Airloader Auto- . For now, it is sufficient simp igu o the ch h To assign terminal IP addresses automaticall the n he Ad nd enter the desired range oftware manageme Configuration terminal confthat all of ly to use it for assignment of ...

Page 21 - New Group

Terminal Setup The display expands to show the default terminal group. Next, click on the New Group icon and use the Browse button to select the configuration file saved earlier. Check the Active box, and the system is now configured to automatically download IP addresses, software, and configuratio...

Page 22 - Configuring the Terminal for Download; Cold Booting the Terminal; Keypress To Continue; Po; * for Pocket PC 2003 and later, and Windows CE 4.2 and later

Terminal Setup Configuring the Terminal for Download The 7400 and 9500 terminals are configured for download using ActiveSync, as described in the Sending Configuration Files to the 7400/9500 Terminal section. The following is the cold boot sequence that each requires. Cold Booting the Terminal Foll...

Page 23 - Standard Setup; Standard; VT and HP Settings; Setup Using Twin Client Manager; ettings

Terminal Setup Standard Setup nd can be modified by the following methods: Twin Client Manager. to use the Twin Client Manager and the terminal menu systems to set up the terminal. Also described are the methods for authorizing the The Twin Client Manager provides a Standard Settings tab for automat...

Page 25 - Select the 5250 emulation setup by clicking on the

Terminal Setup Key Click This check box enables (checked) or disables (unchecked) audible key clicks from the terminal, provided that the manufacturer supports the control of terminal key click sound. The default value is on (checked). Printer Type This scrolling list selects the attached printer ty...

Page 29 - Key Click; Terminal Setup Using Twin Client Menus; at the startup screen shown below.; Edit License Key

Terminal Setup Key Click This check box enables (checked) or disables (unchecked) audible key clicks from the terminal, provided that the manufacturer supports the control of terminal key click sound. The default value is on (checked). Printer Type This scrolling list selects the attached printer ty...

Page 30 - Enter; Edit Server/Host IPs; anager; Edit Mobile Unit IP; Configuring the M; Edit Radio Option; Authorizing PowerNet

Terminal Setup Use the Up-Arrow and Down-Arrow keys to navigate the menu, and press Enter to select enu option is described below. ontains the terminal IP address, the Subnet Mask and the Router IP address. <F3> Edit Server/Host IPs the Setting the Servers anager , or if you wish to change tho...

Page 31 - not authorized; Run Site Survey; uthorization

Terminal Setup 00A0F826E614 Authorization ______________ not authorized <F3> Save <F7> Quit Type the authorization code into the field as it appears on the web site. Punctuation characters, such as the hyphen (-), are required. Press < F3 > to save the authorization code. Run Site ...

Page 32 - The Authorization window is displayed as shown below.

Terminal Setup The Authorization window is displayed as shown below. Your System ID appears in the first box of the screen. Go to http://www.connectrf.com . Click on Partner Services . Click on the Generate Authorization icon at the top of the page. Follow the directions on the web site. 2-22 Suppor...

Page 33 - Authorized Terminals

Terminal Setup Authorized Terminals ing is provided in the Authorized Terminals box on the lower left side of the screen. Click on the D The number of terminals authorized, the number of terminals in use, and the number of terminals remain etails button to number the options in the screen below in t...

Page 34 - Add Licenses; used when adding additional licenses to an already site

Terminal Setup Add Licenses used when adding additional licenses to an already site The Add Licenses feature is licensed Twin Client Manager. (i.e. Twin Client Manager is licensed for 10, and the customer purchases another 10 licenses to make a total of 20.) From Twin Client Manager, choose Authoriz...

Page 35 - Authorization

Terminal Setup Transfer Authorization The Transfer Licenses feature is used when moving a site license from one PC to reen. From Twin Client Manager, select another. After Twin Client Manager is installed on a new PC, you will need thesystem/machine ID for it. This ID appears in the first box of the...

Page 36 - Listing

Terminal Setup Listing Click on the Listing button to view authorization codes used along with corresponding serial numbers. Click on OK when finished. Click on the Close button when finished. 2-26 Supported Equipment Manual • January, 2006

Page 37 - To; Airloader Auto-Configuration; ols; Enabling Automatic Downloads

Terminal Setup Software Management bility in detail. Additional manual e described at the end of this section. n Client Manager To In addition to providing functions for the download of files to the terminal via the traditional serial connection, the Twin Client Manager also provides for the managem...

Page 38 - Synchronizing Configuration Files; Addresses

Terminal Setup Synchronizing Configuration Files Click to put a check in the Synchronize Configuration Files box to enable automatic onization of configuration files on the terminal. When the t synchr erminal is cold booted, its configuration files will be compared with the most recent on the PC. Th...

Page 39 - Enter the desired range in the; Creating New Groups; Terminal/Group Manager

Terminal Setup Enter the desired range in the From and To boxes as shown above, and then click on Add . Creating New Groups New groups, with different configurations, can be created by clicking on Terminal/Group Manager , and then clicking the right mouse button as shown. After the new group has bee...

Page 40 - Active

Terminal Setup After the Configuration File and all of the other parameters have been set, the group is made active by clicking on the Active check box. 2-30 Supported Equipment Manual • January, 2006

Page 41 - Thin Mode

Terminal Setup Clicking on the Thin Mode button will cause all terminals in this group that are currently running in thick mode to be switched to thin mode the next time Airloader is run on the terminal. Click on the Schedule button to view a dialog box for scheduling an automatic Airloader update. ...

Page 42 - Setting the Segment; Segment; Setting Force Reload; orce Reload; Setting the Default Terminal Group; Make Default; Reassigning Terminals

Terminal Setup Setting the Segment Checking the Segment button restricts a terminal group to a range of IP addresses. The only to identify the egment. The setting of the Net Mask can be used to restrict the range. This feature is seful for segregating terminal groups by location. Clicking on the F I...

Page 43 - Release the mouse button, which reassigns the terminal.

Terminal Setup Release the mouse button, which reassigns the terminal. The next time the terminal is rebooted, it will be reconfigured as defined in the group specification. Mobile Device Manager (MDM) Features Under Tools in Twin Client Manager are the Screen Watcher, Terminal Messenger, and RF Mon...

Page 46 - MD; Identify; M’s Find and Identify Features; Find

Terminal Setup MD The otely turn a terminal on and cause it to make an audible beep so that the terminal can be heard and located within the facility. The configurable Identify feature enables you to track the last user of a hand held terminal. The operator’s logging a password when a terminal sessi...

Page 47 - To i

Terminal Setup To i dentify the person using the terminal, check Request Login Information . Then from the main menu, select Terminal , and Send Configuration Files to Terminal . me: The username must be 6 characters long. Press Enter . Log in to the host as always. Return to the Terminal Messenger ...

Page 48 - RF Monitor

Terminal Setup Select RF Monitor from the Tools m enu. RF Monitor is an "Over The Air" diagnostic tool. It is used to collect diagnostic trace information from RF terminals running PowerNet Twin Client software. It runs on a Windows PC and will send a command to the RF terminal to start trac...

Page 49 - Edit

Terminal Setup Click on Edit . Select Find and/or Find Next to search for pieces of information in your log, or select Clear to clear the search. Click on Actions to select Start Monitor or Stop Monitor. lic C k on Tools to choose Set Debug Levels or Settings. The options in Set Debug Levels are sho...

Page 51 - Wind

Terminal Setup RF Monitor is a very small program and does not even require installation. Just place it in a directory on your PC and create a shortcut to run it. It will run on all versions of ows except V3.1 and Windows 95. Wind 1. Move RF Monitor to a Windows PC with Network access to the RF term...

Page 52 - Monitor

Terminal Setup Monitor . 7. Press a key on the RF terminal to open a session, and you should see trace data in the RF Monitor window. When done, end the trace and the file will be named tnxxx.yyy.log (where xxx.yyy is the last 2 octets of the RF terminal’s IP address) in the directory in which RF Mo...

Page 53 - Common Problems with RF Monitor; mand to start the

Terminal Setup Common Problems with RF Monitor • RF Monitor uses UDP to send commands to the RF device. On busy networks, UDP mand to start the trace. Below are some things that can be useful. a. Ping the RF terminal from the PC used before starting RF Monitor. (This seems to "open" a path t...

Page 54 - It also includes the service of a PowerNet support engineer.

Terminal Setup a. Emulation protocols (IBM 5250, IBM 3270, DEC VT200, etc.) b. PowerNet Twin Client products c. RF Network concepts f. TCP/IP They are text files that can be read with any editor or viewer and can be useful to end users and integrators, even if they may not have all the requirements ...

Page 55 - Sending Configuration Files to the 7400/9500 Terminal

Terminal Setup Sending Configuration Files to the 7400/9500 Terminal rminal. . n the icon. 6. C n using the terminal in the cradle or a baud rate of Direct 115200 when using the terminal with the cable. 7. Click on OK . 8. Close the screen. 9 . Go into Tweak Activesync (an Hand Held Products utility...

Page 56 - Exit

Terminal Setup 12. Click on Exit . 13. On the PC, choose Connection Settings from the File menu in ActiveSync. The Connection Settings screen appears as follows. 2-46 Supported Equipment Manual • January, 2006

Page 57 - Make sure that the box

Terminal Setup 14. Make sure that the box is checked in front of the option entitled, Allow serial cable or infrared connection to this COM port . 15. Double-click on the Activesync icon. While ActiveSync is connecting, you will see the following screen. Supported Equipment Manual • January, 2006 2-...

Page 59 - Send Configuration Files to Terminal

Terminal Setup 17. On the PC, choose Send Configuration Files to Terminal from the Terminal menu in Twin Client Manager. You will see the following screen. 18. Choose Yes . Supported Equipment Manual • January, 2006 2-49

Page 60 - and

Terminal Setup 19. Choose OK . 20. Click on OK . 21. Cold boot the terminal. 22. On the terminal, select the Specify an IP Address button. 23. Enter the IP A r , Subnet Ma and Default Gateway . 24. Click on OK . 25. Go to Start , Programs , Cisco , and Client Utility . 26. Select SSID and its Value ...

Page 62 - xit

Terminal Setup 17. Click on E 18. Choose C xit . onnection Settings from the File menu in ActiveS PC. ync on the The following screen appears. 2-52 Supported Equipment Manual • January, 2006

Page 63 - rial cable

Terminal Setup 19. Make sure tha e box is checked in the option en rial cable or infrared connection to this COM port 20. On the terminal, double-click the Activesync icon. While ActiveSync is connecting, you will see the following screen. t th fr of . ont titled, Allow se Supported Equipment Manual...

Page 64 - When ActiveSync has connected, you will see the screen below.

Terminal Setup When ActiveSync has connected, you will see the screen below. 21. Choose No , and click on Next . 2-54 Supported Equipment Manual • January, 2006

Page 65 - The

Terminal Setup The Connected screen appears. 22. On the PC, select Send Program Files to Terminal from the Terminal menu in Twin Client Manager. The following screen will appear. 23. Click on OK . Supported Equipment Manual • January, 2006 2-55

Page 67 - Chapter 3 • Keypad Configuration; Keypad Figures

Chapter 3 • Keypad Configuration Dolphin 7400 43-key Terminal Keypad Figures (The keypad figures start on the next page.) Supported Equipment Manual • January, 2006 3-1

Page 68 - e f

Keypad Configuration ON • SCAN c d e f a g h i j m k l n p o q u t r v x y w CTRL ALT BLUE RED SP SFT 1 6 7 5 4 9 8 0 3 2 ESC A B D F H E J I L N M P Q R T X V Y Z U , F5 F8 7 F6 F10 F9 F2 F12 F11 F17 F18 F20 F15 F14 P PF22 PF23 PF24 C G K O S W . F F13 F19 F21 F16 backtab / _ ~ : \ = bksp ) cent # ...

Page 71 - Keypad Table

Keypad Configuration Keypad Table 3270 5250 KEY VT a <a> <a> <a> b <b> <b> <b> c <c> <c> <c> d <d> <d> <d> e <e> <e> <e> f <f> <f> <f> g <g> <g> <g> h <h> <h> <...

Page 74 - (The keypad figures start on the next page.)

Keypad Configuration Dolphin 7400 56-key Terminal Keypad Figures (The keypad figures start on the next page.) 3-8 Supported Equipment Manual • January, 2006

Page 75 - board

Keypad Configuration ON • SCAN SFT CTRL ALT ESC ◄ ▲ ENT ▼ ► KEYTOP RED BLUE B SFT board ENT LUE + RED Dolphin 7400 56-key VT Key TAB BKSP . , 0 F10 20 F backta SP b 7 9 F7 F 8 F8 F18 F19 9 F17 1 INS F3 2 3 F13 F F1 F2 12 F11 F5 F4 F6 DEL 4 6 6 5 F15 F1 F14 k } p P ( > | q Q _ t O = T m r ) ? R BL...

Page 76 - Keyboard

Keypad Configuration ON • SCAN CTRL ALT BLUE SFT ESC ▲ e of ENT ► ◄ ▼ KEYTOP RED SFT Dolphin 7400 56-key 3270 Keyboard BLUE BLUE + RED ENT TAB BKSP SP backtab INS F3 lexit DEL . , 0 20 F10 F 7 F8 F17 18 F19 8 9 F7 F9 F 2 1 3 F2 F13 F11 F12 F1 4 5 6 F5 F4 F15 F6 F F14 16 home home eof k A a f F K } p...

Page 82 - eyboard; Alpha + k ytop character

Keypad Configuration ON • SCAN F1 F4 F2 SP L BKSP DE ALT CTRL BLUE RED SFT ESC _ ( + = e : { “ grave r bra cket * backtab \ / apost roph ! } ? accent l bra cket ~ ▲ ▼ ► ◄ 3 5 8 F12 F13 F15 F19 F18 F20 MNO VWX ) DEF x o 2 ENT F 0 F5 F2 F8 > def vw mn ABC ENT ALPHA TAB “at” sig amper sa semi colon ...

Page 83 - Ca

Keypad Configuration ON • SCAN SFT ESC F1 F4 F2 SP BKSP DEL CTRL ALT BLUE RED _ ( = + apost : ! } ? grave accen r bra cket ~ \ / rophe { l bra cket “ * t bktab ▲ ▼ ◄ cntrst- cntrst+ ALPHA TAB ► F3 ENT KEYTOP RED BLUE BLUE + RED ALPHA SFT CTRL Dolphin 7400 35-key 3270 Keyboard F12 F1 F15 1 F18 F20 MN...

Page 88 - The keypad figures begin on the next page.

Keypad Configuration Dolphin 9500 43-key Terminal Keypad Figures The keypad figures begin on the next page. 3-22 Supported Equipment Manual • January, 2006

Page 90 - rd

Keypad Configuration ON • SCAN c d e f a g i h j m k o w L n p l q u t r v x y z CTR ALT BLUE RED SP SFT 1 6 7 4 9 3 5 2 8 0 ESC A B D F H K J L O N M P R T X V Z , . F7 F3 F4 F6 F F9 3 F12 F F18 F20 F15 6 d C G E I S Q Y W U F5 F1 F8 F19 10 F2 F1 F11 17 F14 up “at” sig fo Clear pa 1 e ktab p er inp...

Page 96 - Key

Keypad Configuration ON • SCAN ESC ▲ pg ↑ ► vol+ ◄ CTRL ALT BLUE SFT ▼ pg vol- ↓ KEYTOP RED BLU SF Key E BLUE + RED T Dolphin 9500 56-key VT board ENT TAB DEL BKSP backtab INS F3 SP . 0 , F10 F20 7 8 9 F8 F7 F18 F9 F19 F17 2 3 F2 F F11 1 13 F12 F1 4 5 6 F5 F4 F15 F6 6 F14 F1 end send st+ cntrst- F2 ...

Page 102 - The key ad figures begin the next page.

Keypad Configuration 3-36 Dolphin 9500 35-key Terminal Supported Equipment Manual • January, 2006 Keypad Figures The key ad figures begin the next page. p

Page 103 - VT Key; Cap

Keypad Configuration Supported Equipment Manual • January, 2006 3-37 ON • SCAN F1 F4 F2 F5 BKSP F6 CTRL ALT BLUE RED SFT ESC _ ( + = } “ sand r bra ▲ ▼ ► ◄ apost rophe : { ? backtab amper l bra ~ F3 cket cket * / KEYTOP RED BLUE BLUE + RED ALPHA VT Key SFT 0 F12 F13 F15 F20 O DEF def mno 2 CTRL Dolp...

Page 105 - Caps are Shift + Alpha + keytop character

Keypad Configuration Supported Equipment Manual • January, 2006 3-39 ON • SCAN F1 F4 F2 F5 BKSP F6 CTRL ALT BLUE RED SFT ESC “ sand ▲ ▼ ► ◄ _ ( + = apost rophe : { } cket ? backtab amper l bra cket ~ F3 r bra * / KEYTOP LUE BLUE + RED RED B ALPHA 5250 Key SFT CTRL Dolphin 9500 35-key 5 8 0 F5 F2 F12...

Page 109 - Chapter 4 • Error Message Resolution Guide; Twin Client Error Messag; Message; e Resolution Guide

Chapter 4 • Error Message Resolution Guide Twin Client Error Messag Message Reason olution Reference Tech Note ENTRY TOO LONG; Trying to key beyond the field size. put into ey a character that is not alphabetic. the correct field. the correct field. Trying to key a Decimal (period). the correct fiel...

Page 123 - Advisory

Error Message Resolution Guide Supported Equipment Manual • January, 2006 4-15 Message Reason Solution Reference Tech Note Control Codes; Prompt. Advisory message. --- Local Echo; Prompt. Advisory message. --- <BK SP> Sends; Prompt. Advisory message. --- New Line Mode; Prompt. Advisory message...

Page 124 - MISCELLANEOUS SETUP

Error Message Resolution Guide 4-16 Supported Equipment Manual • January, 2006 Message Reason Solution Reference Tech Note Map Underline; Prompt. Advisory message. --- Break Key; Prompt. Advisory message. --- ANSI Setup; Prompt. Advisory message. --- Control Codes; Prompt. Advisory message. --- Back...