Page 3 - Regulatory Compliance Information
v1.1, May 2009 iii Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawf...
Page 4 - FCC Requirements for Operation in the United States; FCC Information to User
v1.1, May 2009 iv FCC Requirements for Operation in the United States FCC Information to User This product does not contain any user serviceable components and is to be used with approved antennas only. Any product changes or modifications will invalidate all applicable regulatory certifications and...
Page 5 - FCC Declaration Of Conformity; FCC Radio Frequency Interference Warnings & Instructions; Product and Publication Details
v1.1, May 2009 v FCC Declaration Of Conformity We NETGEAR, Inc., 4500 Great America Parkway, Santa Clara, CA 95054, declare under our sole responsibility that the model CGD24G Wireless Cable Modem Gateway complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: • Thi...
Page 7 - Contents; Wireless Cable Modem Gateway CGD24G User Manual; About This Manual
vii v1.1, May 2009 Contents Wireless Cable Modem Gateway CGD24G User Manual About This Manual Conventions, Formats and Scope .................................................................................... xiHow to Use This Manual ....................................................................
Page 9 - Index
Wireless Cable Modem Gateway CGD24G User Manual Contents ix v1.1, May 2009 Reserving an IP Address for DHCP Use ................................................................ 5-11 Enabling Remote Management .................................................................................... 5-12 R...
Page 11 - The; Conventions, Formats and Scope; Typographical Conventions.; This manual uses the following typographical conventions:
xi v1.1, May 2009 About This Manual The NETGEAR® Wireless Cable Modem Gateway CGD24G User Manual describes how to install, configure and troubleshoot the CGD24G Wireless Cable Modem Gateway. The information in this manual is intended for readers with intermediate computer and Internet skills. Conven...
Page 12 - Appendix B, “Related Documents; How to Use This Manual; Printing a page from HTML; PDF of This Chapter
Wireless Cable Modem Gateway CGD24G User Manual xii About This Manual v1.1, May 2009 For more information about network, Internet, firewall, and VPN technologies, see the links to the NETGEAR website in Appendix B, “Related Documents . How to Use This Manual The HTML version of this manual includes ...
Page 13 - Printing a PDF version of the complete manual; Complete PDF Manual; Revision History
Wireless Cable Modem Gateway CGD24G User Manual About This Manual xiii v1.1, May 2009 – Printing a PDF version of the complete manual . Use the Complete PDF Manual link at the top left corner of any page. • Click the Complete PDF Manual link at the top left corner of any page in the manual. The PDF ...
Page 15 - Package Contents; The product package should contain the following items:
1-1 v1.1, May 2009 Chapter 1 Connecting the Gateway to the Internet This chapter describes how to set up the CGD24G gateway on your Local Area Network (LAN), connect to the Internet, and perform basic configuration. Package Contents The product package should contain the following items: • CGD24G Wi...
Page 16 - Router Front Panel; The front panel of the CGD24G gateway contains status LEDs.
Wireless Cable Modem Gateway CGD24G User Manual 1-2 Connecting the Gateway to the Internet v1.1, May 2009 Router Front Panel The front panel of the CGD24G gateway contains status LEDs. You can use the LEDs to verify connections.The following table lists and describes each LED on the front panel of t...
Page 17 - Router Rear Panel
Wireless Cable Modem Gateway CGD24G User Manual Connecting the Gateway to the Internet 1-3 v1.1, May 2009 Router Rear Panel The rear panel of the CGD24G gateway contains the connections identified below: Downstream Link • On : The gateway has completed its downstream scan, and is performing upstream...
Page 18 - Router Side Panel; What You Need Before You Begin; A computer properly connected to the gateway as explained below.; Hardware Requirements; Networking Basics” in Appendix B
Wireless Cable Modem Gateway CGD24G User Manual 1-4 Connecting the Gateway to the Internet v1.1, May 2009 Router Side Panel The side panel of the CGD24G gateway contains a WPS button. You can use the Wi-Fi Protected Setup (WPS) feature with clients on the network that are Wi-Fi certified and WPA cap...
Page 19 - Connecting the Gateway; Chapter 2, “Wireless
Wireless Cable Modem Gateway CGD24G User Manual Connecting the Gateway to the Internet 1-5 v1.1, May 2009 Connecting the Gateway Follow these steps to install your gateway: 1. Connect the gateway. a. Turn off your computer. b. Using the coaxial cable provided by your cable company, connect the gatew...
Page 20 - Resource CD
Wireless Cable Modem Gateway CGD24G User Manual 1-6 Connecting the Gateway to the Internet v1.1, May 2009 For a USB connection, connect the USB cable to the USB port on your gateway and to a USB port on your computer. d. Connect the power adapter to the gateway, and plug it into an outlet. e. Wait a...
Page 21 - Browse to the
Wireless Cable Modem Gateway CGD24G User Manual Connecting the Gateway to the Internet 1-7 v1.1, May 2009 b. Browse to the Resource CD and install the USB driver by clicking through the Windows wizard prompts. 3. Log in to the gateway. a. Using the computer that you first used to access your cable m...
Page 22 - mso; “Viewing the Gateway Status” on page 4-1
Wireless Cable Modem Gateway CGD24G User Manual 1-8 Connecting the Gateway to the Internet v1.1, May 2009 b. Log in to the gateway. There are two methods to log in: • For superuser access, enter mso for the user name and changeme for the password, both in lower case letters. • To access the gateway ...
Page 23 - Configuring the Basic Settings; The default setting is for DHCP. Click; Apply; to save your settings. After you have connected to
Wireless Cable Modem Gateway CGD24G User Manual Connecting the Gateway to the Internet 1-9 v1.1, May 2009 Configuring the Basic Settings To configure the cable network settings, in the main menu, under Setup, select Basic Settings. The Basic Settings screen displays. The default setting is for DHCP....
Page 25 - For a wireless connection, the; SSID, also called the wireless network name, and the wireless; the gateway and wireless computers or wireless adapters.; Planning Your Wireless Network; SSID. The default SSID for the gateway is Wireless.
2-1 v1.1, May 2009 Chapter 2 Wireless Configuration For a wireless connection, the SSID, also called the wireless network name, and the wireless security setting must be the same for the gateway and wireless computers or wireless adapters. NETGEAR strongly recommends that you use wireless security. ...
Page 26 - To set up your wireless network using the WPS feature:; Wireless Placement and Range Guidelines; Near the center of the area in which your PCs will operate.
Wireless Cable Modem Gateway CGD24G User Manual 2-2 Wireless Configuration v1.1, May 2009 • Push 'N' Connect (WPS) automatically implements wireless security on the gateway while, at the same time, allowing you to automatically implement wireless security on any WPS-enabled devices (such as wireless...
Page 27 - Wireless Security Options; Restrict access to your router.; Manually Configuring Your Wireless Settings and Security
Wireless Cable Modem Gateway CGD24G User Manual Wireless Configuration 2-3 v1.1, May 2009 • If using multiple access points, it is better if adjacent access points use different radio frequency channels to reduce interference. The recommended channel spacing between adjacent access points is 5 chann...
Page 30 - Configuring WEP (Wired Equivalent Privacy) Wireless Security; To configure WEP data encryption:; admin; and default password of; password
Wireless Cable Modem Gateway CGD24G User Manual 2-6 Wireless Configuration v1.1, May 2009 Configuring WEP (Wired Equivalent Privacy) Wireless Security To configure WEP data encryption: 1. Log in to the gateway using its default address of http://192.168.0.1 or at whatever IP address the unit is curr...
Page 32 - Configuring WPA or WPA2 Wireless Security
Wireless Cable Modem Gateway CGD24G User Manual 2-8 Wireless Configuration v1.1, May 2009 • Key 1 through Key 4 : You can manually enter the four data encryption keys. These values must be identical on all computers and access points in your network. For 64-bit WEP, enter 10 hexadecimal digits (any ...
Page 33 - displays the
Wireless Cable Modem Gateway CGD24G User Manual Wireless Configuration 2-9 v1.1, May 2009 • WPA2 . This setting provides the AES encryption type with authentication from a RADIUS server. The content that you see in the Wireless Settings screen depends on the WPA setting that you select. Figure 2-3 d...
Page 34 - Primary Radius Server IP Address; “Manually Configuring Your Wireless
Wireless Cable Modem Gateway CGD24G User Manual 2-10 Wireless Configuration v1.1, May 2009 4. Depending on the WPA settings that you select, enter the required information: • For WPA-PSK or WPA2-PSK, enter the pre-shared key, which is a passphrase between 8 and 63 characters. • For WPA or WPA2, ente...
Page 35 - Using a WPS Button to Add a WPS Client
Wireless Cable Modem Gateway CGD24G User Manual Wireless Configuration 2-11 v1.1, May 2009 A WPS client can be added using the Push Button method or the PIN method. • Using the Push Button . This is the preferred method. See the following section, “Using a WPS Button to Add a WPS Client . • Entering...
Page 36 - Using a PIN Entry to Add a WPS Client; Disabled; “Manually Configuring Your Wireless Settings and; WPS Settings
Wireless Cable Modem Gateway CGD24G User Manual 2-12 Wireless Configuration v1.1, May 2009 When the gateway adds the WPS client, it sends the SSID and WPA-PSK or WPA2-PSK configuration to the client. To access the Internet from any computer connected to your gateway, launch a browser such as Microso...
Page 37 - Connecting Additional Wireless Client Devices
Wireless Cable Modem Gateway CGD24G User Manual Wireless Configuration 2-13 v1.1, May 2009 3. In the main menu, under Setup, select WPS Settings . The Wi-Fi Protected Setup (WPS) screen displays. 4. Select the PIN STA PIN radio button. 5. Go to the client wireless computer. Run a WPS configuration u...
Page 38 - Adding Just WPS Clients; or; Adding Both WPS and Non-WPS Clients; click; . Record this information to add additional clients.; Wireless Guest Networks
Wireless Cable Modem Gateway CGD24G User Manual 2-14 Wireless Configuration v1.1, May 2009 Adding Just WPS Clients To add a wireless client device that is WPS-enabled, follow the procedures in “Using a WPS Button to Add a WPS Client” on page 2-11 or “Using a PIN Entry to Add a WPS Client” on page 2-...
Page 39 - How to Configure a Wireless Guest Network
Wireless Cable Modem Gateway CGD24G User Manual Wireless Configuration 2-15 v1.1, May 2009 How to Configure a Wireless Guest Network To configure a wireless guest network: 1. Log in to the gateway using its default address of http://192.168.0.1 or at whatever IP address the unit is currently configu...
Page 40 - “How to Configure Wireless Security for a
Wireless Cable Modem Gateway CGD24G User Manual 2-16 Wireless Configuration v1.1, May 2009 • IP Address . Enter the IP address for the guest network The default IP addresses are as follows: – Netgear_1: 192.168.1.1 – Netgear_2: 192.168.2.1 – Netgear_3: 192.168.3.1 • Lease Pool Start . Enter the leas...
Page 41 - How to Configure Wireless Security for a Wireless Guest Network; “Configuring WEP (Wired Equivalent; Restore Guest Network Settings
Wireless Cable Modem Gateway CGD24G User Manual Wireless Configuration 2-17 v1.1, May 2009 How to Configure Wireless Security for a Wireless Guest Network After you have completed step 5 in the previous section, the screen expands and the security options for the guest network display. Wireless secu...
Page 42 - Configuring Wi-Fi Multimedia
Wireless Cable Modem Gateway CGD24G User Manual 2-18 Wireless Configuration v1.1, May 2009 Configuring Wi-Fi Multimedia Wi-Fi Multimedia (WMM), also referred to as Wireless Multimedia, is a subset of the 802.11e standard. WMM allows wireless traffic to have a range of priorities, depending on the ki...
Page 44 - Add; Enter the MAC address of the device to be added in the; Add Access Filter; Click; to wirelessly connect to the gateway.
Wireless Cable Modem Gateway CGD24G User Manual 2-20 Wireless Configuration v1.1, May 2009 By default, the Access List table is empty. You must add wireless clients so that they will have access to the wireless network when the list is enabled. 5. Adjust the access list as needed for your network. Y...
Page 45 - “Configuring Logs; Configuring Logs; Logs
3-1 v1.1, May 2009 Chapter 3 Content Filtering and Firewall Rules This chapter describes how to use content filtering and firewall rules for the gateway. This chapter includes: • “Configuring Logs ” on this page • “Blocking Keywords, Sites, and Services” on page 3-2 • “Firewall Rules—Port Forwarding...
Page 46 - Contact Email Address; “Viewing the Event Log” on page 4-6; communications services.; Blocking Keywords and Domains
Wireless Cable Modem Gateway CGD24G User Manual 3-2 Content Filtering and Firewall Rules v1.1, May 2009 2. Enter the following information: • Contact Email Address . Enter an e-mail address to which the logs will be sent. Use a full e-mail address (for example, [email protected]). • SMTP Server Name...
Page 48 - Remove; to save your settings.; Blocking Services
Wireless Cable Modem Gateway CGD24G User Manual 3-4 Content Filtering and Firewall Rules v1.1, May 2009 If the domain www.zzzyyqq.com is specified, the URL <http://www.zzzyyqq.com/xxx.html> is blocked, along with all other URLs in the www.zzzyyqq.com site. To remove a domain from the Domain Li...
Page 49 - Firewall Rules—Port Forwarding and Port Blocking; Configuring Port Forwarding
Wireless Cable Modem Gateway CGD24G User Manual Content Filtering and Firewall Rules 3-5 v1.1, May 2009 3. Click Apply to save your settings. Firewall Rules—Port Forwarding and Port Blocking A firewall has two default rules, one for inbound traffic (WAN to LAN) and one for outbound traffic. • Inboun...
Page 50 - In the main menu, under Advanced, select; Port Forwarding; . The Port Forwarding screen; Service
Wireless Cable Modem Gateway CGD24G User Manual 3-6 Content Filtering and Firewall Rules v1.1, May 2009 game server) or computer visible and available to the Internet. The rule tells the gateway to direct inbound traffic for a particular service to one local server or computer based on the destinati...
Page 51 - Considerations for Port Forwarding; Configuring Port Blocking
Wireless Cable Modem Gateway CGD24G User Manual Content Filtering and Firewall Rules 3-7 v1.1, May 2009 • Protocol . Select the protocol for the ports: – TCP . Select TCP only. – UDP . Select UDP only. – Both . Select both TCP and UDP. • Local IP Address . Complete the local IP address for the compu...
Page 53 - Local IP Address
Wireless Cable Modem Gateway CGD24G User Manual Content Filtering and Firewall Rules 3-9 v1.1, May 2009 • Local IP Address . Complete the local IP address for the computer that is using the service. 4. Perform one of the following actions: • Click Add to save your settings. The Active Filters table ...
Page 55 - Viewing the Gateway Status; Gateway Status
4-1 v1.0, November 2008 Chapter 4 Managing Your Network This chapter describes how to perform network management tasks with your CGD24G gateway. When you log in to the gateway, these tasks are grouped under Maintenance. This chapter includes: • “Viewing the Gateway Status ” on this page • “Viewing t...
Page 57 - Viewing the Connection Status
Wireless Cable Modem Gateway CGD24G User Manual Managing Your Network 4-3 v1.0, November 2008 Viewing the Connection Status Use the Connection screen to track the gateway’s initialization procedure, and to get details about the downstream and upstream cable channel. After the cable modem is initiali...
Page 58 - Changing the Built-In Password
Wireless Cable Modem Gateway CGD24G User Manual 4-4 Managing Your Network v1.0, November 2008 The gateway automatically goes through the following steps in the provisioning process: 1. It acquires and locks the downstream channel 2. It acquires the upstream parameters and range. 3. It locks the upst...
Page 59 - Resetting to Factory Default Settings; “Factory Default Settings” in Appendix A; Backing Up and Restoring Your Settings
Wireless Cable Modem Gateway CGD24G User Manual Managing Your Network 4-5 v1.0, November 2008 3. To change the password, first enter the old password, and then enter the new password twice. 4. Click Apply to save your changes. Resetting to Factory Default Settings You can erase the gateway configura...
Page 60 - Viewing the Event Log
Wireless Cable Modem Gateway CGD24G User Manual 4-6 Managing Your Network v1.0, November 2008 2. In the main menu, under Maintenance, select Backup Settings . The Backup Settings screen displays. You can save a copy of the current configuration settings or restore the saved settings: • To save a cop...
Page 61 - Clear Log; “Configuring Logs” on page 3-1; Running Diagnostic Utilities
Wireless Cable Modem Gateway CGD24G User Manual Managing Your Network 4-7 v1.0, November 2008 To clear the log, click Clear Log ; to refresh the log, click Refresh . You can enable e-mail notification to receive these logs in an e-mail message. For information about e-mail notifications, see “Config...
Page 63 - Chapter 5; Configuring Dynamic DNS
Wireless Cable Modem Gateway CGD24G User Manual Customizing Your Network 5-1 v1.1, May 2009 Chapter 5 Customizing Your Network This chapter describes how to customize your network through the advanced settings on your CGD24G gateway. When you log in to the gateway, these tasks are grouped under Adva...
Page 64 - Restricting Access by MAC Address
Wireless Cable Modem Gateway CGD24G User Manual 5-2 Customizing Your Network v1.1, May 2009 To configure dynamic DNS: 1. In the main menu, under Advanced, select Dynamic DNS. The DDNS screen displays. 2. From the DDNS Service pull down menu, select www.DynDNS.org . 3. Enter the following information...
Page 65 - To configure MAC filtering:; Refresh; to update the Trusted Devices table.
Wireless Cable Modem Gateway CGD24G User Manual Customizing Your Network 5-3 v1.1, May 2009 To configure MAC filtering: 1. In the main menu, under Advanced, select MAC Filtering. The MAC Filtering screen displays. The Trusted Devices table shows the PCs that are allowed access to the Internet throug...
Page 66 - Enable; Configuring Port Triggering; “Firewall Rules—Port Forwarding and Port Blocking” on page 3-5
Wireless Cable Modem Gateway CGD24G User Manual 5-4 Customizing Your Network v1.1, May 2009 • To deselect a PC from the MAC Filter List, select the PC from the drop-down list, and then clear its Enable check box. Doing so leaves the PC in the MAC Filter List but ensures that the PC is not blocked. •...
Page 67 - To configure port triggering:; Trigger Range; monitored to trigger the incoming port forwarding rule:; Start Port; . Enter the start port for the trigger range.
Wireless Cable Modem Gateway CGD24G User Manual Customizing Your Network 5-5 v1.1, May 2009 4. The gateway matches the response to the previous request, and forwards the response to the PC. (Without port triggering, this response would be treated as a new connection request rather than a response. A...
Page 68 - Setting Up a DMZ Host
Wireless Cable Modem Gateway CGD24G User Manual 5-6 Customizing Your Network v1.1, May 2009 – End Port . Enter the start port for the trigger range. • Target Range . The target range consists of the range of incoming ports that will be opened when triggered: – Start Port . Enter the start port for t...
Page 69 - Respond to Ping on; LAN IP Settings; To configure LAN IP settings:
Wireless Cable Modem Gateway CGD24G User Manual Customizing Your Network 5-7 v1.1, May 2009 2. If you want the gateway to respond to a ping from the Internet, select the Respond to Ping on WAN check box. Responding to pings can be useful in a diagnostic situation. 3. Complete the DMZ IP address in t...
Page 70 - Reserving an IP Address for DHCP Use
Wireless Cable Modem Gateway CGD24G User Manual 5-8 Customizing Your Network v1.1, May 2009 2. Enter the following LAN IP settings: • LAN IP Address . Enter the LAN IP address that you would like to assign for your gateway in dotted decimal notation. The factory default settings is 192.168.0.1. • Su...
Page 71 - To delete an IP address from the DHCP Client Lease Info table:; Delete; Client Lease Info table.; Clear DHCP Leases; Enabling Remote Management; To configure the gateway for remote management:; Allow Remote Management
Wireless Cable Modem Gateway CGD24G User Manual Customizing Your Network 5-9 v1.1, May 2009 To delete an IP address from the DHCP Client Lease Info table: 1. In the DHCP Client Lease Info table, click the radio button for the MAC and IP address that you want to remove. 2. Click Delete to remove the ...
Page 72 - Remote Password; Reverting to Factory Default Setting; Allow Remote Management after Factory Default Reset
Wireless Cable Modem Gateway CGD24G User Manual 5-10 Customizing Your Network v1.1, May 2009 3. Enter the following information: • Remote Password . Enter the user name that will be used from the remote PC to manage the gateway. This password is different from the password that you use to log into t...
Page 73 - Managing the URL to Connect to The Gateway; Be sure that your ISP allocates a fixed IP address for the gateway.; Configuring Universal Plug and Play (UPnP); Select the; Turn UPnP On; check box. The default setting is disabled, which prevents the
Wireless Cable Modem Gateway CGD24G User Manual Customizing Your Network 5-11 v1.1, May 2009 Managing the URL to Connect to The Gateway To manage the gateway via the Internet, you need its public IP address, as seen from the Internet. This public IP address is allocated by your ISP, and is shown und...
Page 74 - Advertisement Period
Wireless Cable Modem Gateway CGD24G User Manual 5-12 Customizing Your Network v1.1, May 2009 3. Enter the following information: • Advertisement Period . Enter how often the gateway broadcasts its UPnP information. The default is 30 minutes.Shorter durations will ensure that control points have curr...
Page 75 - “Basic Functions” on page 6-1; Basic Functions
6-1 v1.1, May 2009 Chapter 6 Troubleshooting This chapter gives information about troubleshooting your CGD24G Wireless Cable Modem Gateway. For the common problems listed, go to the section indicated. • Have I connected the gateway correctly? Go to “Basic Functions” on page 6-1 . • I cannot access t...
Page 76 - Using LEDs to Troubleshoot
Wireless Cable Modem Gateway CGD24G User Manual 6-2 Troubleshooting v1.1, May 2009 Using LEDs to Troubleshoot The following table provides help when using the LEDs for troubleshooting. Table 6-1. Using LEDs to Troubleshoot LED Behavior Action All LEDS are off when the gateway is plugged in. Make sur...
Page 77 - Connecting to the Gateway’s Main Menu; “ITCP/IP Networking Basics” in
Wireless Cable Modem Gateway CGD24G User Manual Troubleshooting 6-3 v1.1, May 2009 Connecting to the Gateway’s Main Menu If you are unable to access the gateway’s main menu from a computer on your local network, check the following: • Check the Ethernet connection between the computer and the gatewa...
Page 78 - Troubleshooting the ISP Connection; “Connecting the Gateway” on page 1-5; Troubleshooting a TCP/IP Network Using a Ping Utility; Testing the LAN Path to Your Gateway; To ping the gateway from a PC running Windows 95 or later:; If the path is working, you see this message:
Wireless Cable Modem Gateway CGD24G User Manual 6-4 Troubleshooting v1.1, May 2009 Troubleshooting the ISP Connection If your gateway is unable to access the Internet and your Cable Link LED is on, you may need to register the Cable MAC Address and/or Device MAC Address of you gateway with your cabl...
Page 79 - Wrong physical connections.; Testing the Path from Your PC to a Remote Device; IP address
Wireless Cable Modem Gateway CGD24G User Manual Troubleshooting 6-5 v1.1, May 2009 If the path is not working correctly, you could have one of the following problems: • Wrong physical connections. – Make sure the LAN port LED is on. If the LED is off, see “Using LEDs to Troubleshoot” on page 6-2 . –...
Page 81 - Appendix A; Technical Specifications
Technical Specifications and Factory Default Settings A-1 v1.1, May 2009 Appendix A Technical Specifications and Factory Default Settings This appendix provides technical specifications and default factory settings for the CGD24G Wireless Cable Modem Gateway. Technical Specifications Table A-1. Tech...
Page 82 - Factory Default Settings; Table A-2. Default Configuration Settings
Wireless Cable Modem Gateway CGD24G User Manual A-2 Technical Specifications and Factory Default Settings v1.1, May 2009 Factory Default Settings You can use the reset button located on the rear panel of your Product Family to reset all settings to their factory defaults. This is called a hard reset...
Page 85 - Appendix B
Related Documents B-5 v1.1, May 2009 Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Using Microsoft Vista and Windows XP to Manage Wireless Network Conn...
