Ford 2014 C-MAX Hybrid- Manuals

vendors it uses to provide you with thisinformation do not store your vehicletravel information. For moreinformation, see Traffic, Directions andInformation, Terms and Conditions. See SYNC™ (page 287). CALIFORNIA PROPOSITION 65 WARNING Some constituents of engineexhaust, certain vehicle components,c...

Warranty on Replacement Parts Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not becovered by the Ford Warranty. Foradditional information, refer to the termsan...

WARNING Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend that you use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any h...

GENERAL INFORMATION See the following sections for directionson how to properly use safety restraintsfor children. WARNINGS Always make sure your child issecured properly in a device that isappropriate for their height, age and weight. Child safety restraints must bebought separately from your vehic...

Recommendations for Safety Restraints for Children Recommended restraint type Child size, height, weight, or age Child Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat). Children weighing 40 lb (18 kg) or less (generally age four or younger). Infants or ...

Use a child safety seat (sometimes calledan infant carrier, convertible seat, ortoddler seat) for infants, toddlers, orchildren weighing 40 pounds (18kilograms) or less (generally age four oryounger). Using Lap and Shoulder Belts WARNINGS Airbags can kill or injure a child in achild seat. Never plac...

Combining Safety Belt and LATCHLower Anchors for Attaching ChildSafety Seats When used in combination, either thesafety belt or the LATCH lower anchorsmay be attached first, provided a properinstallation is achieved. Attach the tetherstrap afterward, if included with the childseat. Using Tether Stra...

E161563 3. Clip the tether strap to the anchor as shown. 4. Tighten the child safety seat tether strap according to the manufacturer'sinstructions. If your child restraintsystem is equipped with a tether strap,and the child restraint manufacturerrecommends its use, Ford alsorecommends its use. BOOST...

Types of Booster Seats E68924 • Backless booster seats If your backless booster seat has aremovable shield, remove the shield. If avehicle seating position has a low seatback or no head restraint, a backlessbooster seat may place your child's head(as measured at the tops of the ears)above the top of...

E142597 If the booster seat slides on the vehicleseat upon which it is being used, placing arubberized mesh sold as shelf or carpetliner under the booster seat may improvethis condition. Do not introduce any itemthicker than this under the booster seat.Check with the booster seatmanufacturer's instr...

Use any attachment method as indicated below by X Combined weight of child and child restraint seat Restraint type Safety belt only Safety beltand LATCH (lower anchors and top tether anchor) Safety belt and top tether anchor LATCH (lower anchors only) LATCH (lower anchors and top tether anchor) X X ...

PRINCIPLE OF OPERATION WARNINGS Always drive and ride with yourseatback upright and the lap beltsnug and low across the hips. To reduce the risk of injury, makesure children sit where they can beproperly restrained. Never let a passenger hold a child onhis or her lap while your vehicle ismoving. The...

The safety belt pretensioners are designedto activate in frontal, near-frontal and sidecrashes, and in rollovers. The safety beltpretensioners on the retractor and anchorat the front seating positions are designedto tighten the safety belts firmly againstthe occupant's body when activated. Thishelps...

E142590 Pregnant women should always wear theirsafety belt. The lap belt portion of acombination lap and shoulder belt shouldbe positioned low across the hips belowthe belly and worn as tight as comfort willallow. The shoulder belt should bepositioned to cross the middle of theshoulder and the cente...

How to Use the Automatic LockingMode E142591 1. Buckle the combination lap andshoulder belt. 2. Grasp the shoulder portion and pull downward until the entire belt is pulledout. Allow the belt to retract. As the beltretracts, you will hear a clicking sound. Thisindicates the safety belt is now in the...

SAFETY BELT WARNING LAMPAND INDICATOR CHIME This lamp illuminates and anaudible warning will sound if thedriver's safety belt has not been fastened when the vehicle's ignition isturned on. Conditions of operation Then... If... The safety belt warning light illuminates 1- 2 minutes and the warning ch...

The Personal Safety System provides animproved overall level of frontal crashprotection to front seat occupants and isdesigned to help further reduce the risk ofairbag-related injuries. The system is ableto analyze different occupant conditionsand crash severity before activating theappropriate safe...

PRINCIPLE OF OPERATION WARNINGS Airbags do not inflate slowly orgently, and the risk of injury from adeploying airbag is the greatest close to the trim covering the airbag module. All occupants of your vehicle,including the driver, should alwaysproperly wear their safety belts, even when an airbag s...

DRIVER AND PASSENGERAIRBAGS WARNINGS Never place your arm or any objectsover an airbag module. Placing yourarm over a deploying airbag can result in serious arm fractures or otherinjuries. Objects placed on or over theairbag inflation area may cause thoseobjects to be propelled by the airbag intoyou...

• When the front passenger sensingsystem disables (will not inflate) thefront passenger frontal airbag, thepassenger airbag status indicator willilluminate and stay lit to remind youthat the front passenger frontal airbagis disabled. • If the child restraint has been installedand the passenger airba...

If you think that the status of the passengerairbag off indicator lamp is incorrect, checkfor the following:• Objects lodged underneath the seat • Objects between the seat cushion andthe center console • Objects hanging off the seatback • Objects stowed in the seatback mappocket • Objects placed on ...

WARNINGS If the side airbag has deployed, theairbag will not function again. Theside airbag system (including the seat) must be inspected and serviced byan authorized dealer. If the airbag is notreplaced, the unrepaired area will increasethe risk of injury in a crash. The side airbags are located on...

The fact that the safety belt pretensionersor airbags did not activate for both frontseat occupants in a crash does not meanthat something is wrong with the system.Rather, it means the restraints controlmodule determined the accidentconditions (for example, crash severity,belt usage) were not approp...

GENERAL INFORMATION ONRADIO FREQUENCIES This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference rec...

E138615 Note: Your vehicle’s keys came with a security label that provides importantvehicle key cut information. Keep the labelin a safe place for future reference. Intelligent Access Key (If Equipped) Type 1 E162192 Type 2 E138616 Your intelligent access keys operate thepower locks and the remote s...

E138618 Note: Your vehicle’s back-up keys came with a security tag that provides importantvehicle key cut information. Keep the tag ina safe place for future reference. Replacing the Battery Note: Refer to local regulations when disposing of transmitter batteries. Note: Do not wipe off any grease on...

E105362 3 3. Twist the screwdriver in the position shown to start separating the twohalves of the remote control. E119190 4 4. Twist the screwdriver in the position shown to separate the two halves ofthe remote control. E125860 5 Note: Do not touch the battery contacts or the printed circuit board w...

3. Remove the old battery. 4. Insert a new battery with the + facing downward. Press the battery down tomake sure it is fully in the housing. 5. Snap the battery cover back onto the transmitter and install the backup key. Car Finder Press the lock button on the key twicewithin three seconds. The hor...

PRINCIPLE OF OPERATION MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. All but one of the keysprogrammed to the vehicle can beactivated with these restricted modes. Any keys that have not been programmedare referred to as administrator keys oradmin keys. ...

CREATING A MYKEY Use the information display to create aMyKey: 1. Insert the key you want to program intothe ignition. If your vehicle is equipped witha push-button start, hold the intelligentaccess key next to the steering column.Details on the correct fob placement andposition is in another chapte...

MyKey is not compatible withnon-Ford-approved aftermarket remotestart systems. If you choose to install aremote start system, please see a Fordauthorized dealer for a Ford-approvedsystem. The following information may help customers who choose to install anon-Ford-approved remote start system.The ac...

Potential Causes Condition · The vehicle has a remote start system. See Using MyKey With Remote Start Systems (page 51). · The MyKey user is not using the MyKey. MyKey distances do not accumulate. · An admin key holder cleared the MyKeys and created new MyKeys. · The key system has been reset. · An ...

LOCKING AND UNLOCKING You can use the power door lock controlor the remote control to lock and unlockyour vehicle. Power Door Locks The power door lock control is on the driverand front passenger door panels. E162487 A B Unlock A Lock B Door Lock Indicator An LED on the instrument panel will lightwh...

WARNINGS Make sure to close and latch theliftgate to prevent drawing exhaustfumes into your vehicle. This will also prevent passengers and cargo from fallingout. If you must drive with the liftgate open,keep the vents or windows open so outsideair comes into your vehicle. Failure tofollow this warni...

E87384 Press and hold the lock sensor area forabout a second to lock your vehicle. Toavoid unlocking the door inadvertently,make sure you only touch the lock sensorand not other areas of the door handle. After locking the doors with the locksensor, there is a brief delay before you canunlock your ve...

Autounlock (If Equipped) The autounlock feature will unlock all thedoors when:• the ignition is on, all the doors areclosed, and your vehicle has been inmotion at a speed greater than 4 mph(7 km/h); • your vehicle comes to a stop and youswitch the ignition off or to accessory;and • you open the driv...

Accessory Mode Battery Saver forIntelligent Access Keys (If Equipped) If you leave the ignition on after leavingyour vehicle, it will shut off 15 minutes afteryou close all of the doors. MANUAL LIFTGATE WARNINGS It is extremely dangerous to ride in acargo area, inside or outside of avehicle. In a cr...

POWER LIFTGATE (IF EQUIPPED) WARNINGS It is extremely dangerous to ride in acargo area, inside or outside of avehicle. In a collision, people riding in these areas are more likely to be seriouslyinjured or killed. Do not allow people to ridein any area of your vehicle that is notequipped with seats ...

WARNING Keep clear of the liftgate whenactivating the rear switch. Setting the Liftgate Open Height 1. Open the liftgate. 2. Manually move the liftgate to the desired height. 3. Press and hold the control button on the liftgate until you hear a chime,indicating programming is complete. Note: You can...

PASSIVE ANTI-THEFTSYSTEM SecuriLock® The system helps prevent your vehiclefrom starting unless you use a coded keyprogrammed to your vehicle. Using thewrong key may prevent your vehicle fromstarting. A message may appear in theinformation display. If you are unable to start your vehicle witha correc...

4. After three seconds but within 10 seconds of switching the ignition off,insert the second previously coded keyinto the ignition. 5. Switch the ignition from off to on. Keep the ignition on for at least threeseconds, but no more than 10 seconds. 6. Switch the ignition off and remove the second pre...

ADJUSTING THE STEERINGWHEEL WARNING Do not adjust the steering wheelwhen your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 110). 1 2 2 E95178 1. Unlock the steering column. 2. Adjust the steering wheel to the desired posit...

Volume down C Seek down or previous D Seek, Next or Previous Press the seek button to:• tune the radio to the next or previousstored preset • play the next or the previous track. Press and hold the seek button to:• tune the radio to the next station up ordown the frequency band • seek through a trac...

Multimedia Controls (If Equipped) E145434 Use the arrows on the right side of thesteering wheel to navigate through themenus. Press OK to make a selection. 67 C-MAX (CCG) Steering Wheel

WINDSHIELD WIPERS Note: Fully defrost the windshield before switching on the windshield wipers. Note: Make sure the windshield wipers are switched off before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks orsmears. If that does not resolve the issue,i...

Note: During wet or winter driving conditions with ice, snow or a salty roadmist, inconsistent or unexpected wiping orsmearing may occur. In these conditions, you can do thefollowing:• Lower the sensitivity of the autowipersto reduce the amount of smearing. • Switch to normal or high-speed wipe. • S...

REAR WINDOW WIPER ANDWASHERS Rear Window Wiper E168043 Intermittent wipe A Low-speed wipe B Off C Press the top of the button at the end ofthe lever to switch on the intermittentwiper. Press the button again to switch onlow-speed wipe. Press the bottom of thebutton to switch the wiper off, or to cha...

LIGHTING CONTROL E142449 Off A Parking lamps, instrument panellamps, license plate lamps andtail lamps B Headlamps C High Beams E162679 Push the lever forward to switch the highbeams on. Push the lever forward again or pull thelever toward you to switch the high beamsoff. Headlamp Flasher E162680 Pu...

When the headlamp switch is in theAutolamps position, the windshield wiperactivated exterior lamps will turn on within10 seconds when you switch thewindshield wipers on. The exterior lampswill turn off approximately 60 secondsafter you switch the windshield wipers off. This feature does not turn on ...

HEADLAMP EXIT DELAY After you switch the ignition off, you canswitch the headlamps on by pulling thedirection indicator lever toward you. Youwill hear a short tone. The headlamps willswitch off automatically after threeminutes with any door open or 30 secondsafter the last door has been closed. Youc...

• You open any door. • You press a remote control button. • You press switch B on the front interiorlamp. Front Interior Lamp Without panorama roof E161163 D C A B E160819 (A) Door function switch. Pressthis switch to disable the interiorlamps. The door function indicator lamp will illuminate yellow...

AMBIENT LIGHTING (IF EQUIPPED) The ambient lighting system illuminatesthe interior with a choice of several colors.The ambient lighting control is located inthe overhead console. E142456 A B C Color palette A Control knob B Search mode C Rotate B past the first detent to switch onand adjust to the d...

POWER WINDOWS WARNINGS Do not leave children unattended inyour vehicle and do not let them playwith the power windows. They may seriously injure themselves. When closing the power windows,you should verify they are free ofobstructions and make sure that children and pets are not in the proximityof t...

2. Close the window a third time to the point of resistance. The bounce-backfeature is now disabled and you canclose the window manually. Thewindow will go past the point ofresistance and you can close it fully. See an authorized dealer as soon aspossible if the window does not close afterthe third ...

E70847 Press the arrows to adjust the mirror. Fold-Away Exterior Mirrors Push the mirror toward the door windowglass. Make sure that you fully engage themirror in its support when returning it to itsoriginal position. Signal Indicator Mirrors The outer portion of the appropriate mirrorhousing blinks...

INTERIOR MIRROR WARNING Do not adjust the mirror when yourvehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or otherpetroleum or ammonia-based cleaningproducts. You can adjust the interior mirror to yourpreference. Some mirrors also have asecond pivo...

Opening and Closing the SunShade E138668 Fully press and release the front of thecontrol to open the sun shade. Fully press and release the rear of thecontrol to close the sun shade. Bounce-Back The sun shade will stop automaticallywhile closing. It will reverse some distanceif there is an obstacle ...

GAUGES A C B E162393 Left Information Display A Speedometer B Right Information Display See General Information (page 272). C Left Information Display Odometer Located in the bottom of the informationdisplay Registers the accumulateddistance your vehicle has traveled. Fuel Economy See Common Display...

Common Displays Fuel Economy Displays: Displays your average and instantaneousfuel economy on most Display Modescreens. Note: You can reset your average fuel economy by pressing and holding the OKbutton on the left hand steering wheelcontrols. Average fuel economy cannot bereset while on the MyView ...

AUDIBLE WARNINGS ANDINDICATORS Key in Ignition Warning Chime Sounds when you open the driver's doorand you have left the key in the ignitionwith it in the off or accessory position. Engine On Warning Chime A warning chime will sound when any dooris opened if the vehicle exceeds a relativelylow speed...

GENERAL INFORMATION WARNING Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend that you use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagai...

Display Mode Menu level 5 Menu level 4 Menu level 3 Menu level 2 — — Instantaneous Fuel Vehicle Range (Estimated Range + Battery Gauge + Fuel Gauge) Apply to all screens? Yes / No Regen Active Battery Display Charge Assist Charge Level Help — — Help — — Instantaneous Fuel Inform (Avg Fuel Economy + ...

Settings On or Off Auto LightRain Lighting Vehicle Select time interval Home Light Auto or Last Settings Heater – A/C ClimateControl Remote Start Auto or Off Front Defrost Auto or Off Rear Defrost Auto or Off Driver Seat Auto or Off Passenger Seat 5, 10 or 15 minutes Duration On or Off Quiet Start E...

Settings (cont’d) Select the desired units of measure Distance Units Fahrenheit (°F) or Celsius (°C) Temperature — On or Off Brake CoachDisplay — Hold OK to Reset Driving History INFORMATION MESSAGES Note: Depending on the vehicle options equipped with your vehicle, not all of themessages will displ...

Action Message Displayed when the start/stop button is pressed to shut off the engine and a Intelligent Access Key is not detected inside the vehicle. Restart Now or Key is Needed Displayed when the vehicle is in the Accessory ignition state. Accessory Power Active Displayed as a reminder to press t...

Action Message Displays when the motor coolant temperature is excessively high. Motor Coolant Overtem- perature Displayed when the kit needs service. See your authorized dealer. Service Tire Mobility Kit Informs the driver that the powertrain needs service due to a powertrain malfunction. See Manual...

Tire Pressure Monitoring System Action Message Displays when one or more tires on your vehicle have low tirepressure. See Tire Pressure Monitoring System (page 259). Low Tire Pressure Displays when the tire pressure monitoring system is malfunctioning. If the warning stays on or continues to come on...

AUTOMATIC CLIMATE CONTROL E141422 J I H G F A B C D E AUTO: Press to switch on full automatic operation. Once you select your desired temperature using the temperature control, the system then automaticallydetermines fan speed, airflow distribution, A/C on or off, and outside orrecirculated air, to ...

Recirculated air: Press to switch from outside air to recirculated air. When you select recirculated air, the air currently in the passenger compartmentrecirculates. This may reduce the time needed to cool the interior (when usedwith A/C) and may reduce unwanted odors from entering your vehicle.Reci...

Switching Back to Single ZoneTemperature Control Press and hold AUTO for 2-4 seconds. The passenger’s side temperature switches tothe driver’s side temperature setting. HINTS ON CONTROLLING THEINTERIOR CLIMATE General Hints Note: Prolonged use of recirculated air may cause the windows to fog up. Not...

Press the button to clear the rear windowof thin ice and fog. Press the button againto switch it off. The feature will turn offautomatically after several minutes, orwhen you switch the ignition off. Do not use razor blades or other sharpobjects to clean the inside of the rearwindow, or to remove de...

SITTING IN THE CORRECTPOSITION WARNINGS Sitting improperly, out of position orwith the seat back reclined too farcan take weight off the seat cushion and affect the decision of the passengersensing system, resulting in serious injuryor death in the event of a crash. Always situpright against your se...

WARNINGS Install the head restraint properly tohelp minimize the risk of neck injuryin the event of a crash. Note: Adjust the seat back to an upright driving position before adjusting the headrestraint. Adjust the head restraint so thatthe top of it is level with the top of your headand as far forwa...

The head restraints consist of: An energy absorbing headrestraint. A Two steel stems. B Guide sleeve unlock and removebutton. C Fold button. D Removing the Head Restraint 1. Press and hold buttons C. 2. Pull the head restraint up. Installing the Head Restraint Align the steel stems into the guide sl...

WARNING Rock the seat backward and forwardafter releasing the lever to make surethat it is fully engaged. Adjusting the Height of theDriver's Seat E70730 Recline Adjustment E163872 WARNING Do not place cargo or any objectsbehind the seatback before returningit to the original position. Pull on the s...

E138647 Power Lumbar (If Equipped) E138648 114 C-MAX (CCG) Seats

REAR SEATS E155554 Folding the Seatback (IfEquipped) 1. With the seat empty, press the buttonon the outboard side of each rearoutboard headrest to fold them. Makesure the rear center headrest is in thefull down position. 2. Pull the lever up on the outboard side of the seat to fold the seat. Unfoldi...

REAR SEAT ARMREST (IF EQUIPPED) E138656 Fold the armrest down to use the armrestand cupholder. 116 C-MAX (CCG) Seats

HomeLink Wireless ControlSystem (If Equipped) WARNING Do not use the system with anygarage door opener that does nothave the safety stop and reverse feature as required by U.S. Federal SafetyStandards (this includes any garage dooropener manufactured before April 1, 1982).A garage door opener which ...

12-volt DC power point WARNING Do not plug optional electricalaccessories into the cigar lightersocket (if equipped). Improper use of the lighter can cause damage notcovered by your warranty, and can resultin fire or serious injury. Note: If used when the vehicle is not running, the battery will dis...

CENTER CONSOLE Stow items in the cupholder carefully asitems may become loose during hardbraking, acceleration or collisions, includinghot drinks which may spill. Available console features include: A B C E142433 Cupholder A Storage compartment withauxiliary power point, auxiliaryinput jack, USB por...

GENERAL INFORMATION WARNINGS Extended idling at high enginespeeds can produce very hightemperatures in the engine and exhaust system, creating the risk of fire orother damage. Do not park, idle or drive your vehicleon dry grass or other dry groundcover. The emission system heats up the engine compar...

Ignition Modes E146431 The keyless starting system has threemodes:• Off: Turns the ignition off. • Without applying the brake pedal,press and release the button oncewhen the ignition is in the on mode,or when the vehicle is on but notmoving. • On: All electrical circuits are operational and the warn...

2. When your vehicle has stopped, move the transmission selector lever toposition P and turn the key to position 0 . 3. Apply the parking brake. Vehicles with Keyless Start 1. Move the transmission selector leverto position N and use the brakes to bring your vehicle to a safe stop. 2. When your vehi...

• Make sure that when in operation, theextension cord plug and heater cordplug connections are free and clear ofwater. This could cause an electricshock or fire. • Make sure your vehicle is parked in aclean area, clear of combustibles. • Make sure the heater, heater cord andextension cord are firmly...

HYBRID ELECTRIC VEHICLE Plug-in Power Mode and HybridMode (C-MAX Energi Only) You must plug C-MAX Energi vehicles inregularly for optimal use of the highvoltage battery's extended rangecapability. When you charge your vehicle,you add electrical energy that is then usedto propel the vehicle in plug-i...

Frequently asked questions Answer Question The high voltage battery is electrically isol- ated from the rest of the vehicle when the key is off. When you turn the key on, highvoltage contactors inside the battery are closed to make the electricity available to the motor/generator and enable the vehi...

Answer Question Your vehicle's engine and transmission are designed to deliver the power you need atthe most efficient engine speed. This may be higher than expected during heavy accelerations, and may fluctuate during steady state driving. These are character- istics of the Atkinson engine cycle an...

SAFETY PRECAUTIONS WARNINGS Do not overfill the fuel tank. Thepressure in an overfilled tank maycause leakage and lead to fuel spray and fire. The fuel system may be underpressure. If you hear a hissing soundnear the fuel filler door (Easy Fuel capless fuel system), do not refuel untilthe sound stop...

FUEL QUALITY Note: Use of any fuel other than those recommended may cause powertraindamage, a loss of vehicle performance andrepairs may not be covered under warranty. Choosing the Right Fuel Use only UNLEADED gasoline orUNLEADED gasoline blended with amaximum of 15% ethanol in your gasolinevehicle....

Note: It is recommended to use a fuel stabilizer if you consume less than a fulltank of fuel during an 18 month period. RUNNING OUT OF FUEL Avoid running out of fuel because thissituation may have an adverse effect onpowertrain components. If you have run out of fuel: • You may need to cycle the ign...

E142668 2. Slowly insert the funnel into the capless fuel system. E145428 3. Fill the vehicle with fuel from the portable fuel container. Note: For C-MAX Energi vehicles, press the fuel button located on the instrument panelbefore performing step 3. 4. When done, clean the funnel or properly dispose...

5. Key off and complete refueling within 20 minutes. If more than 20 minutes isrequired, close fuel door and repeat theprocedure. This will enable you to refuel without anyissue. Note: A fuel spill concern may occur if overfilling the fuel tank. Do not overfill thetank to the point that the fuel is ...

1. Fill the fuel tank completely and recordthe initial odometer reading. 2. Each time you fill the tank, record the amount of fuel added. 3. After at least three to five tank fill ups, fill the fuel tank and record the currentodometer reading. 4. Subtract your initial odometer reading from the curre...

GENERAL INFORMATION WARNING Have the battery pack serviced onlyby an authorized electric vehicletechnician. Improper handling can result in personal injury or death. Note: The high-voltage battery does not require regular service maintenance. Your vehicle consists of varioushigh-voltage components a...

AUTOMATIC TRANSMISSION WARNINGS Always set the parking brake fullyand make sure the gearshift islatched in P (Park). Turn the ignition to the off position and remove the keywhenever you leave your vehicle. Do not apply the brake pedal andaccelerator pedal simultaneously.Applying both pedals simultan...

Grade assist: • Provides additional grade braking witha combination of engine motoring andhigh-voltage battery charging to helpmaintain vehicle speed whendescending a grade. • As the vehicle determines the amountof engine motoring and high-voltagebattery charging, you may notice theengine speed incr...

GENERAL INFORMATION Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out. Have thesystem checked by an authorized dealer. Ifthe vehicle has continuous vibration orshudder in the steering wheel while br...

When the accelerator pedal is released orthe brake pedal is applied, the brakecontroller automatically detects theamount of deceleration requested andoptimizes how much of the decelerationwill be produced by regenerative braking.The remaining portion is generated bystandard friction braking. When th...

WARNINGS If the engine is revved excessively, orif a malfunction is detected, thesystem will be deactivated. The system makes it easier to pull awaywhen your vehicle is on a slope without theneed to use the parking brake. When the system is active, your vehicle willremain stationary on the slope for...

PRINCIPLE OF OPERATION The traction control system helps avoiddrive wheel spin and loss of traction. If your vehicle begins to slide, the systemapplies the brakes to individual wheelsand, when needed, reduces engine powerat the same time. If the wheels spin whenaccelerating on slippery or loose surf...

PRINCIPLE OF OPERATION WARNINGS Vehicle modifications involvingbraking system, aftermarket roofracks, suspension, steering system, tire construction and wheel and tire sizemay change the handling characteristicsof your vehicle and may adversely affectthe performance of the AdvanceTracsystem. In addi...

USING STABILITY CONTROL AdvanceTrac® with Roll StabilityControl™ (RSC®) The system automatically activates whenyou start your vehicle. The AdvanceTracwith RSC system cannot be completelyturned off, but the electronic stabilitycontrol and roll stability control portionsof the system are disabled when...

PARKING AID (IF EQUIPPED) WARNINGS To help avoid personal injury, pleaseread and understand the limitationsof the system as contained in this section. Sensing is only an aid for some(generally large and fixed) objects whenmoving in reverse on a flat surface atparking speeds. Traffic control systems,...

E130178 A Coverage area of up to 6 feet(1.8 meters) from the rearbumper. There is decreasedcoverage area at the outercorners of the bumper. A The system detects certain objects whilethe transmission is in R (Reverse):• and moving toward a stationary objectat a speed of 3 mph (5 km/h) or less • but n...

For specific information on the reversesensing portion of the system, refer to thatsection. E142434 Press the button to switch the system off.It will remain off for the entire ignitioncycle. The system can also be switched offthrough the information display. ACTIVE PARK ASSIST (IF EQUIPPED) WARNING ...

Press the button. The touch screendisplays a message and a correspondinggraphic to indicate it's searching for aparking space. Use the turn signal toindicate which side of the vehicle you want the system to search on. Note: If the turn signal is not on, the system automatically searches on the vehic...

If a problem occurs with the system, awarning message is displayed, followedby a chime. Occasional system messagesmay occur in normal operation. For recurring or frequent system faults, contactan authorized dealer to have your vehicleserviced. Troubleshooting the System The system does not look for ...

The system does not position the vehicle where I want in the space A parked vehicle has a high attachment (i.e. salt sprayer, snowplow, moving truck bed,etc.) The parking space length or position of parked objects changed after your vehicle passed The temperature around your vehicle changes quickly ...

Note: If the image comes on while the transmission is not in R (Reverse), have thesystem inspected by your authorized dealer. Note: When towing, the camera only sees what is being towed behind your vehicle.This might not provide adequate coverageas it usually provides in normal operationand some obj...

PRINCIPLE OF OPERATION Cruise control lets you maintain a setspeed without keeping your foot on theaccelerator pedal. USING CRUISE CONTROL WARNINGS Do not use cruise control in heavytraffic, on winding roads or when theroad surface is slippery. This could result in loss of vehicle control, seriousin...

ECO Cruise Control This feature saves vehicle energy byrelaxing acceleration compared tostandard cruise control. For example, yourvehicle may temporarily lose speed whengoing uphill. ECO will appear in the information display when ECO cruisecontrol is activated. It can be switched onor off in the in...

STEERING Electric Power Steering WARNINGS The electric power steering systemhas diagnostic checks thatcontinuously monitor the system to ensure proper operation. When a systemerror is detected a steering message willappear in the information display. The electric power steering systemhas diagnostic ...

REAR UNDER FLOORSTORAGE E162198 The under floor storage compartments arelocated behind the front seats. Lift thehandle to unlatch the lid. LUGGAGE COVERS WARNINGS Make sure that the posts are properlylatched in mounting features. Thecover may cause injury in a sudden stop or accident if it is not se...

LOAD LIMIT Vehicle Loading This section will guide you in theproper loading of your vehicle tokeep your loaded vehicle weightwithin its design rating capability.Properly loading your vehicle willprovide maximum return ofvehicle design performance.Before loading your vehicle,familiarize yourself with...

E142517 E143817 CARGO Cargo Weight - includes all weight added to the Base CurbWeight, including cargo andoptional equipment. GAW (Gross Axle Weight) - is the total weight placed on eachaxle (front and rear) includingvehicle curb weight and allpayload. GAWR (Gross Axle WeightRating) - is the maximum...

TOWING A TRAILER WARNING Never tow a trailer with yourvehicle. This powertrain is not designed to tow. TRANSPORTING THE VEHICLE E143886 If you need to have your vehicle towed,contact a professional towing service or,if you are a member of a roadsideassistance program, your roadsideassistance service...

Recreational Towing Note: Put your climate control system in recirculated air mode to prevent exhaustfumes from entering the vehicle. See Climate Control (page 105). Follow these guidelines if you have a needfor recreational (RV) towing. An exampleof recreational towing would be towingyour vehicle b...

BREAKING-IN You need to break in new tires forapproximately 300 miles (480kilometers). During this time, your vehiclemay exhibit some unusual drivingcharacteristics. The engine also needs tobreak in. Avoid hard accelerations anddriving too fast for the first 1000 miles(1600 kilometers). If possible,...

• Use the recommended engine oil. • Perform all regularly scheduledmaintenance. • Use the coach and brake coach displayto get feedback on your economicaldrive style. For more information, See Information Displays (page 88). Avoid these actions; they reduce your fueleconomy:• Avoid sudden acceleratio...

FLOOR MATS E142666 WARNINGS Always use floor mats that aredesigned to fit the foot well of yourvehicle, leaving the pedal area unobstructed, and which can be firmlysecured to retention posts so that theycannot slip out of position and interferewith the pedals or impair safe operation ofyour vehicle ...

ROADSIDE ASSISTANCE Vehicles Sold In The U.S.: GettingRoadside Assistance To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available: • 24 hours, sev...

HAZARD WARNING FLASHERS Note: If used when the vehicle is not running, the battery will lose charge. Theremay be insufficient power to restart yourvehicle. The hazard warning button islocated on the instrument panel.Use it when your vehicle is creating a safety hazard for othermotorists. • Press the...

2. Check all battery terminals and remove any excessive corrosion before youattach the battery cables. Ensure thatvent caps are tight and level. 3. Turn the heater fan on in both vehicles to protect from any electrical surges.Turn all other accessories off. Connecting the Jumper Cables Your vehicle ...

E148861 1. Connect the positive (+) jumper cableto the positive (+) prong (A) of thedischarged battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminalof the assisting battery. 3. Connect the negative (-) cable to the negative (-) terminal of the assistingbattery. 4. ...

POST-CRASH ALERT SYSTEM The system flashes the turn signal lampsand sounds the horn (intermittently) in theevent of a serious impact that deploys anairbag (front, side, side curtain or SafetyCanopy) or the safety belt pretensioners. The horn and lamps will turn off when:• The hazard control button i...

GETTING THE SERVICES YOUNEED Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline will provide warranty service, werecommend you return to your sellingauthorized dealer who wants to ensureyour continued satisfaction. Please n...

THE BETTER BUSINESSBUREAU (BBB) AUTO LINEPROGRAM (U.S. ONLY) Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligibl...

To contact NHTSA, you may callthe Vehicle Safety Hotlinetoll-free at 1-888-327-4236 (TTY:1-800-424-9153); go tohttp://www.safercar.gov; or writeto: Administrator 1200 New Jersey Avenue,Southeast Washington, D.C. 20590 You can also obtain otherinformation about motor vehiclesafety fromhttp://www.safe...

FUSE SPECIFICATION CHART Pre-Fuse Box Your vehicle has a pre-fuse box attachedto the power distribution box. There is asecond pre-fuse box attached to the12-volt battery terminal in the rear of yourvehicle. They contain high-current fuses.If you need to replace one of these fuses,see an authorized d...

Passenger Compartment FusePanel The fuse panel is located on the right-handside below the glove box. You may needto remove a trim panel to access it. E129926 Protected components Fuse amp rating Fuse or relay number Fuel pump supply 20A F56 Not used — F57 Not used (spare) 5A F58 Passive anti-theft s...

Protected components Fuse amp rating Fuse or relay number Drive door unlock ground 20A F84 Electronic 15 feed 7.5A F85 Restraints control module, Passenger airbag deactivation indicator 10A F86 Not used — F87 Not used (spare) 25A F88 Not used — F89 Luggage Compartment Fuse Panel The fuse panel is lo...

Protected components Fuse amp rating Fuse or relay number Driver seat heater 20A F34 Passenger seat heater 20A F35 Not used — F36 Power sun shade 20A F37 Not used — F38 Not used — F39 Not used — F40 Not used — F41 Not used — F42 Not used — F43 Not used — F44 Humidity sensor 5A F45 Fuel system 10A F4...

Standard Fuse Amperage Rating and Color Color Fuse link cartridge Cartridge maxi fuses Maxi fuses Standard fuses Mini fuses Fuse rating - - - Grey Grey 2A - - - Violet Violet 3A - - - Pink Pink 4A - - - Tan Tan 5A - - - Brown Brown 7.5A - - - Red Red 10A - - - Blue Blue 15A Blue Blue Yellow Yellow Y...

GENERAL INFORMATION Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network of Fordauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified ...

ENGINE OIL DIPSTICK A B E169062 MIN A MAX B ENGINE OIL CHECK Note: Check the level before starting the engine. Note: Make sure that the level is between the MIN and the MAX marks. 1. Make sure that your vehicle is on levelground. 2. Turn the engine off and wait 10 minutes for the oil to drain into t...

4. After three seconds, the Service: Oil reset in prog. message will bedisplayed. 5. After 25 seconds, the Service: Oil reset complete message will be displayed. 6. Release both the accelerator and brake pedals. 7. The Service: Oil reset completemessage will no longer be displayed. 8. Rotate the key...

Note: For best results, coolant concentration should be tested with arefractometer such as Rotunda tool300-ROB75240 available from your dealer.Ford does not recommend the use ofhydrometers or coolant test strips formeasuring coolant concentrations. Note: Automotive fluids are not interchangeable. Do...

• Do not use alcohol, methanol, brine orany engine coolants mixed with alcoholor methanol antifreeze (coolant).Alcohol and other liquids can causeengine damage from overheating orfreezing. • Do not add extra inhibitors or additivesto the coolant. These can be harmfuland compromise the corrosionprote...

AUTOMATIC TRANSMISSIONFLUID CHECK Note: Transmission fluid should be checked by an authorized dealer. If required, fluidshould be added by an authorized dealer. The automatic transmission does not havea transmission fluid dipstick. Have an authorized dealer check andchange the transmission fluid and...

CHANGING THE 12V BATTERY WARNINGS Batteries normally produce explosivegases which can cause personalinjury. Therefore, do not allow flames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide properventilati...

Note: The windshield wiper blades are different in length. If you install wiper bladesof the wrong length, the wipers may notwork correctly. If equipped with autowipers,the rain sensor may not work correctly. Note: Make sure that the wiper blade locks into place. Lower the wiper arm and bladeback to...

E130060 3 2 2. Slightly rotate the wiper blade from the wiper arm 3. Disengage the wiper blade from the wiper arm. 4. Remove the wiper blade. 5. Install in the reverse order. Note: Make sure that the wiper blade locks into place. ADJUSTING THE HEADLAMPS Vertical Aim Adjustment The headlamps on your ...

E142465 4. On the wall or screen you will observe a flat zone of high intensity lightlocated at the top of the right handportion of the beam pattern. If the topedge of the high intensity light zone isnot at the horizontal reference line, theheadlamp will need to be adjusted. E142467 5. Locate the ve...

• Presence of thin mist (no streaks, dripmarks or droplets). • Fine mist covers less than 50% of thelens. Examples of unacceptable moisture(usually caused by a lamp water leak) are: • Water puddle inside the lamp. • Large water droplets, drip marks orstreaks present on the interior of thelens. Take ...

Replacing License Plate Lamp Bulb 3 2 1 E72789 1. Carefully release the spring clip. 2. Remove the lamp. 3. Remove the bulb. Reverse steps to reinstall bulb. Replacing the Center HighMounted Brake Lamp Bulbs E162562 1. Open the liftgate. 2. Detach the clips above the inboard side of the rear window....

Trade number Function 9005LL Headlamps high beam (Halogen) H11LL Headlamp low beam (Halogen) 168 Sidemarker - front 194 Park lamp - front W21W Turn lamp - front H10 (9145) Fog lamps 3157K Tail/brake lamp T20 Turn lamp - rear 921 Backup lamp W5W License plate lamp W5W * High-mount brake lamp LED * In...

CHANGING THE ENGINE AIRFILTER WARNING To reduce the risk of vehicle damageand/or personal burn injuries do notstart your engine with the air cleaner removed and do not remove it while theengine is running. Note: Failure to re-install the air cleaner assembly properly by fully seating on themounting ...

GENERAL INFORMATION Your Ford or Lincoln authorized dealer hasmany quality products available to cleanyour vehicle and protect its finishes. CLEANING PRODUCTS For best results, use the following productsor products of equivalent quality: Motorcraft Bug and Tar Remover (ZC-42) Motorcraft Custom Brigh...

• Wash your vehicle first, using cool orlukewarm water and a neutral pHshampoo, such as Motorcraft DetailWash. • Use Motorcraft Custom Bright MetalCleaner. Apply the product as youwould a wax to clean bumpers andother chrome parts; allow the cleanerto dry for a few minutes, then wipe offthe haze wit...

• Never wash or rinse any ignition coil,spark plug wire or spark plug well, orthe area in and around these locations. • Cover the battery, power distributionbox, and air filter assembly to preventwater damage when cleaning theengine. CLEANING THE WINDOWS ANDWIPER BLADES Car wash chemicals and enviro...

Clean the instrument panel and clusterlens with a clean, damp, white cottoncloth, then use a clean and dry whitecotton cloth to dry these areas. • Avoid cleaners or polishes that increasethe gloss of the upper portion of theinstrument panel. The dull finish in thisarea helps protect you fromundesira...

REPAIRING MINOR PAINTDAMAGE Your authorized dealer has touch-up paintto match your vehicle’s color. Take yourcolor code (printed on a sticker in thedriver’s door jamb) to your authorizeddealer to ensure you get the correct color. • Remove particles such as birddroppings, tree sap, insect deposits, t...

TEMPORARY MOBILITY KIT Note: You should use the temporary mobility kit sealant compound in thecanister for one tire only. See your Fordauthorized dealer for additionalreplacement sealant canisters. E164703 The kit is located under the front-rowpassenger seat. Loosen the Velcro strapto access the kit...

General Information WARNING Failure to follow these guidelinescould result in an increased risk ofloss of vehicle control, injury or death. Note: Do not use the kit to repair a severely damaged tire, damaged from driving thevehicle with a tire that has insufficient airpressure. You can only use the ...

Each tire, including the spare (ifprovided), should be checkedmonthly when cold and inflatedto the inflation pressure recommended by the vehicle manufactureron the vehicle placard or tire inflationpressure label. (If your vehicle has tires ofa different size than the size indicated onthe vehicle pla...

Customer action required Possible cause Low tire pressure warning light Make sure tires are at the proper pres-sure. See Inflating your tires in thischapter. After inflating your tires to themanufacturer’s recommended pressureas shown on the Tire Label (located onthe edge of driver’s door or the B-P...

How Temperature Affects Your TirePressure The tire pressure monitoring systemmonitors tire pressure in each pneumatictire. While driving in a normal manner, atypical passenger tire inflation pressuremay increase about 2 to 4 psi (14 to 28kPa) from a cold start situation. If thevehicle is stationary ...

E145950 Wheel pilot bore A Inspect the wheel pilot bore andmounting surface prior to installation.Remove any visible corrosion or looseparticles. 264 C-MAX (CCG) Wheels and Tires

ENGINE SPECIFICATIONS 2.0L ATK iVCT Engine Engine 98 Cubic inches Minimum 87 octane Required fuel 1-3-4-2 Firing order Coil on plug (COP) Ignition system 12.3:1 Compression ratio 0.051 in. ± 0.002 in. (1.3 mm ± 0.05 mm) Spark plug gap 265 C-MAX (CCG) Capacities and Specifications

MOTORCRAFT PARTS 2.0L ATK iVCT engine Component FA-1911 Air filter element 1 FL-910-S Oil filter 2 BXT-96R-500 Low-Voltage Battery BXT-96R-590 CYFS12YPC5/SP531 Spark plugs 3 FP70 Cabin air filter WW-29 (driver side) Windshield wiper blade WW-25 (passenger side) WW-12 Rear wiper blade 1 Failure to us...

The National Highway Traffic SafetyAdministration Regulations require that aSafety Compliance Certification Label beaffixed to a vehicle and prescribe wherethe Safety Compliance Certification Labelmay be located. The Safety ComplianceCertification Label shall be affixed to eitherthe door hinge pilla...

Ford part number / Ford specification Ford part name or equi- valent Capacity Item WSS-M2C231-B2 1 Use only Motorcraft DOT 4 LV High Performance Motor Vehicle Brake or equivalent meeting WSS-M6C65-A1. Use of any fluid other than the recommended fluid may causebrake system damage. 2 Approximate dry f...

GENERAL INFORMATION Radio Frequencies and ReceptionFactors AM and FM frequencies are established bythe Federal Communications Commission(FCC) and the Canadian Radio andTelecommunications Commission (CRTC).Those frequencies are:• AM: 530, 540-1700, 1710 kHz • FM: 87.9-107.7, 107.9 MHz Radio Reception...

A B D C E F G H I J H K L M N O E162867 Eject: Press this button to eject a CD. A Cursor arrows: Press these buttons to scroll through on-screen audio system choices. B OK: Press this button to confirm menu selections. C INFO: Press this button to access any available radio or CD information. D TUNE...

- TUNE +: In radio mode, press these buttons to manually search through the radio frequency band. In SIRIUS mode, press these buttons to find the next orprevious available satellite radio station. D Volume: Turn this control to adjust the volume. E SOUND: Press this button to access settings for Tre...

Clock Settings Select to set the time. Set Time Select to set the calendar date. Set Date Select to view clock time in a 12-hour mode or 24-hourmode. 24h Mode Display Settings Select to change display brightness. Dimming Select to display the language in English, French orSpanish. Language Select to...

When HD Radio broadcasts are active, youcan access the following functions:• Scan allows you to hear a brief sampling of all available stations. Thisfeature still works when HD Radioreception is on, although it does notscan for HD2-HD7 channels. You maysee the HD logo appear if the stationhas a digi...

Potential station issues Action Cause Issues No action required. This is abroadcast issue. This is poor time alignmentby the radio broadcaster. Echo, stutter, skip or repeatin audio.Increase or decrease inaudio volume. No action required. Thereception issue may clear upas you continue to drive. The ...

Note: This receiver includes the eCos real-time operating system. eCos ispublished under the eCos License. Satellite Radio Reception Factors Potential satellite radio reception issues For optimal reception performance, keep the antennaclear of snow and ice build-up and keep luggage and othermaterial...

Troubleshooting Possible action Condition Radio display No action required. Thismessage should disappearshortly. Radio requires more thantwo seconds to produceaudio for the selectedchannel. Acquiring If this message does notclear shortly, or with an igni-tion key cycle, your receivermay have a fault...

AUDIO INPUT JACK WARNINGS Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend that you use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagains...

The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices (if supported). See SYNC™ (page 287). MEDIA HUB (IF EQUIPPED) The media hub is located in the centerconsole and has the following features: C B A E142605 A/V inputs A SD card slot B USB ports C See MyFord Touch™...

GENERAL INFORMATION E142598 SYNC is an in-vehicle communicationssystem that works with yourBluetooth-enabled cellular phone andportable media player. This allows you to:• Make and receive calls. • Access and play music from yourportable music player. • Use 911 Assist, Vehicle Health Reportand SYNC S...

Times are subject to change due toholidays. SYNC Owner Account Why do I need a SYNC owner account?• Required to activate Vehicle HealthReport and to view the reports online. • Required to activate thesubscription-based SYNC Services andto personalize your Saved Points andFavorites. • Essential for k...

System data cannot be accessed withoutspecial equipment and access to thevehicle's SYNC module. Ford MotorCompany and Ford of Canada will notaccess the system data for any purposeother than as described absent consent, acourt order, or where required by lawenforcement, other governmentauthorities, o...

System Interaction and Feedback The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction (voice settings). You cancustomize the voice recognition system toprovide more or less instruction andfeedback. T...

The system: When you say: Makes a best guess from the media candidate list. You may still occasionally be asked questions. "Media candidate lists off" Clarifies your voice command for media candidates. "Media candidate lists on" Makes a best guess from the phone candidate list. You m...

Pairing a Phone for the First Time Note: SYNC can support downloading up to approximately 1000 entries perBluetooth-enabled cellular phone. Note: Make sure to switch on the ignition and the radio. Put the transmission inposition P . Note: To scroll through the menus, press the up and down arrows on ...

Text Messaging Note: This is a phone-dependent feature. SYNC allows you to receive, send,download and delete text messages. Thesystem can also read incoming textmessages to you so that you do not haveto take your eyes off the road. Receiving a Text Message Note: This is a phone-dependent feature. Yo...

3. Press OK when the desired selection is in the display. 4. Enter the name of the recipient. Scroll to cycle through Phonebook or CallHistory entries. You can also selectEnter Number to say the desirednumber. 5. Press OK to enter the desired menu and scroll to select the specificcontact. 6. Press O...

You can: When you select: If your phone supports in-band ringing, your phone's ringtone plays when you choose Phone Ringer. Have the option of hearing an audible tone to notify youwhen a text message arrives. Message Notification 1. Press OK to select and scroll between Message Notific- ation On and...

911 Assist May Not Work If • Your cellular phone or 911 Assisthardware sustains damage in a crash. • The vehicle's battery or the SYNCsystem has no power. • The phone(s) thrown from your vehicleare the ones paired and connected tothe system. 911 Assist Privacy Notice When you turn on 911 Assist, it ...

1. Press the phone button to enter phonemenu. 2. Scroll to select Vehicle Health, and then press OK . 3. Scroll to select from the following options: Vehicle health report options Automatic Reports: Press OK to and select On or Off. Select On to have SYNC automatically prompt you to run a health rep...

Directions or Business search to speakwith a live operator. The system mayprompt you to speak with an operatorwhen it has difficulty matching yourvoice request. The live operator canassist you by searching for businessesby name or by category, residentialaddresses by street address or byname or spec...

USING SYNC™ WITH YOURMEDIA PLAYER You can access and play music from yourdigital music player over your vehicle'sspeaker system using the system's mediamenu or voice commands. You can alsosort and play your music by specificcategories, such as artist and album. Note: The system is capable of indexin...

"USB" "Play playlist <name>" 1,2 "Play previous folder" 3 "Play previous track" "Play song <name>" 1,2 "Play track <name>" 1,2 "Refine album <name>" 1,2 "Refine artist <name>" 1,2 "Refine song <name&...

Voice command guide The system searches for specific artist, track or albuminformation from the music indexed through the USB port. "Search" or "Play" artist,track or album This allows you to make your previous command morespecific. For example, if you asked to search and play allmus...

You can: When you select: Access Bluetooth Device menu listings (Add, Connect, Setas Primary, On and Off, Delete) as well as Advanced menulistings (prompts, languages, defaults, master reset, installapplication and system information). System Settings Press OK to exit the media menu. Exit Media Menu...

You can: When you select: Completely erase all information stored on SYNC (allphonebook, call history, text messages and all paireddevices) and return to the factory default settings. Master Reset Download new software applications (if available) andthen load the desired applications through your US...

USB and media issues Possible solution(s) Possible cause(s) Issue · Try turning off the device,resetting the device,removing the device'sbattery, then trying again. This may be a possibledevice malfunction. I am having troubleconnecting my device. · Make sure you are using themanufacturer's cable.· ...

GENERAL INFORMATION WARNING Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend that you use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagai...

Safety Information WARNING Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend that you use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagain...

• Press the left or right arrows to makeadjustments within the chosen mode. • Press OK to confirm your selection. Note: If your vehicle is not equipped with Navigation, Compass appears in the displayinstead of Navigation. If you press the rightarrow to go into the Compass menu, youcan see the compas...

• Speak naturally, without long pausesbetween words. • At any time, you can interrupt thesystem while it is speaking by pressingthe voice icon. Accessing a List of Available Commands • If you use the touchscreen, press theSettings icon > Help > Voice Command List . • If you use the steering wh...

• Interaction Mode • Confirmation Prompts • Media Candidate Lists • Phone Candidate Lists • Voice Control Volume. To access these settings using voicecommands: 1. Press the voice icon. Wait for theprompt "Please say a command".Another tone sounds to let you knowthe system is listening. 2. Sa...

Clock A Display B Sound C Vehicle D Settings E Help F E142607 Under this menu, you can setyour clock, access and adjust thedisplay, sound and vehicle settings as well as access settings forspecific modes or the help feature. Clock Note: You cannot manually set the date. Your vehicle’s GPS does this ...

• Auto Dim Manual Offset allows you to adjust screen dimming as theoutside lighting conditions change fromday to night. This feature also allowsyou to adjust screen brightness usingthe instrument panel dimming control. • Edit Wallpaper • You can have your touchscreendisplay the default photo or uplo...

E142607 Press the Settings icon > Vehicle > Rear View Camera , then select from the following settings: • Rear Camera Delay • Visual Park Aid Alert • Guidelines. You can find more information on the rearview camera in another chapter. See Rear View Camera (page 168). Enable Valet Mode Valet mo...

System Select to have the touchscreen display in English, Spanishor French. Language Select to display units in kilometers or miles. Distance Select to display units in Celsius or Fahrenheit. Temperature Adjust the volume of voice prompts from the system. System Prompt Volume Select to have the syst...

Navigation Turn breadcrumbs on and off. Map Preferences Have the system display your turn list top to bottom orbottom to top. Turn the Parking POI notification on and off. Choose to have the system display the Shortest, Fastestor most Ecological route first. If you set Always Use Preferred Route to ...

Help Sirius satellite radio ESN Gracenote Database Information and Library version View the licenses for any software and applicationsinstalled on your system. Software Licenses Certain features are not accessible when your vehicle ismoving. Driving Restrictions Turn on and turn off the 911 Assist f...

ENTERTAINMENT A B C D E F G H E161892 AM 1 and AM AST A FM 1, FM 2 and FM AST B SIRIUS C CD D USB E Touch this button to scroll down for more options, such as SD Card, BT Stereoand A/V In F These buttons change with the media mode you are in. G Radio memory presets and CD controls. H Note: Some feat...

Sample commands "Sirius <0-223>" * "Sports games" * * This command is only usable if you have an active subscription to SIRIUS satelliteradio. ** The commands that have [ ] around the word means that the word is optional. Forexample, if you say, "Play Metallica", thisis...

SIRIUS Satellite Radio Reception Factors and Troubleshooting Potential reception issues For optimal reception performance, keep the antennaclear of snow and ice build-up and keep luggage and othermaterials as far away from the antenna as possible. Antenna obstructions Hills, mountains, tall building...

Troubleshooting tips Action Cause Radio display No action required. Theprocess may take up tothree minutes. Update of channelprogramming in progress. Updating. Contact SIRIUS at 1-888-539-7474 to resolvesubscription issues. Your satellite service is nolonger available. Call SIRIUS 1-888-539-7474. Us...

"SPORTS GAME" "Tune to the <college name> game" "Tune to the <team city> game" "Tune to the <team city> <team name> game" "Tune to the <team name> game" "Help" "TUNE" "<Channel Name>" "Preset <...

"CD" "Pause" "Play" "Play next track" "Play previous track" "Play track <1-512>" "Repeat" "Repeat folder" * "Repeat off" "Repeat track" "Shuffle" "Shuffle CD" * "Shuffle folder" * "Shuff...

If your indexed media files contain noinformation embedded in these metadatatags, SYNC may classify the emptymetadata tags as Unknown . In order to playback video from your iPodor iPhone, you must have a specialcombination USB/RCA composite videocable (which you can buy from Apple).When you connect ...

PHONE A B C D E F E161968 Phone A Quick Dial B Phonebook C History D Messaging E Settings F Hands-free calling is one of the mainfeatures of SYNC. Once you pair yourphone, you can access many options usingthe touchscreen or voice commands. Whilethe system supports a variety of features,many are depe...

Pairing Your Phone for the FirstTime WARNING Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend that you use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle....

Receiving Calls During an incoming call, an audible tonesounds. Call information appears in thedisplay if it is available. Accept the call by pressing Accept on the touchscreen or by pressing this phone button on your steering wheel controls. E142632 Reject the call by pressing Reject on the touchsc...

2. Select Messaging . 3. Choose from the following: • Listen (speaker icon) • Dial • Send Text • View • Delete. Composing a Text Message Note: This is a speed-dependent feature. It is unavailable when your vehicle istraveling at speeds over 3 mph (5 km/h). Note: Downloading and sending text messages...

Power A H D G E F B C I K M L J E169381 N Motor-to-wheel flow shows the direction of power flow between the wheels and the electric motor. A Electric Motor represents the hybrid electric motor. The higher the motor power is, the larger the circle around this node. Any time the vehicle is ready tobe ...

INFORMATION A B C D E E161889 SYNC Services A SIRIUS Travel Link B Alerts C Calendar D SYNC Applications E Under the Information menu, you canaccess features such as:• SYNC Services • SIRIUS Travel Link • Alerts • Calendar • SYNC Applications E142608 If your vehicle is equipped withNavigation, press...

SYNC Services quick tips You can personalize your Services feature to providequicker access to your most used or favorite information.You can save address points, such as work or home. Youcan also save favorite information like sports teams, suchas Detroit Lions, or a news category. You can learn mo...

Sports-related commands "Baseball" "College basketball" "College football" "Golf" "MLS" "My teams" "NBA" "NFL" "NHL" "WNBA" "Help" Additional sports-related voice commands "Baseball headlines" "Baseba...

Press Alerts , and then choose from any of the following services:• View the complete message. • Delete the message. • Delete All messages. This screen displays any system messages(such as an SD card fault). Note: The system alerts you to any messages by turning the information iconyellow. After you...

911 Assist Privacy Notice When you turn on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disc...

Vehicle Health Report Privacy Notice When you create a Vehicle Health Report,Ford Motor Company may collect yourcellular phone number (to process yourreport request) and diagnostic informationabout your vehicle. Certain versions orupdates to Vehicle Health Report may alsocollect more vehicle informa...

Recirculated air: Touch to turn the recirculated air on or off which may reduce the amount of time needed to cool down the interior and help reduce odorsfrom reaching the interior. Recirculated air also engages automatically whenMAX A/C or MAX defrost is selected and may be engaged manually in anyai...

"CLIMATE" "Windshield panel on" "Max fan" "Help" "Min fan" * If you say "Temperature", you can then say any of the commands in the following chart. "TEMPERATURE" "<15.5-29.5> degrees" "<60-85> degrees" "High"...

Subcategories Govt Office Public Transit Education To expand these listings, press the + infront of the listing. The system also allows you to sortalphabetically, by distance or by cityseekrlistings (if available). Range Rings and Charge Points (Energi Only) E161378 Shaded rings appear on the map wh...

Other traffic alert features allows you toturn on certain, or all, traffic icons on themap such as road work, incident, accidentsand closed roads. Scroll down to view allthe different types of alerts. Turn thesefeatures ON or OFF . Avoid Areas Choose areas which you want the systemto avoid when calc...

Navigation system voice commands "Destination POI" "Destination POI category" "Destination previous destination" "Destination street address" "Detour" 1 "Navigation" 3 "Navigation voice volume decrease" "Navigation voice volume increase"...

"NAVIGATION" "Zoom maximum" "Zoom province" "Zoom state" "Zoom street" "Zoom to <distance>" "Help" * If you say "Destination", you can then say any command in the "Destination" chart. One-shot Destination Street Address Wh...

For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact an authorized dealer or visit ouronline store at Accessories.Ford.com (United States only). Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Custom Accessories found to be...

END USER LICENSEAGREEMENT SYNC® End User LicenseAgreement (EULA) • You have acquired a device ("DEVICE")that includes software licensed by FordMotor Company and its affiliates("FORD MOTOR COMPANY") from anaffiliate of Microsoft Corporation("MS") . Those installed softwareprod...

any termination or expiration of thisAgreement. You agree that you will use theTeleNav Software only for your personalbusiness or leisure purposes, and not toprovide commercial navigation services toother parties. 3.1 License Limitations You agree not to do any of the following:(a) reverse engineer,...

GENERAL MAINTENANCEINFORMATION Why Maintain Your Vehicle? Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle whenyou sell or trade it. Keep all receipts forcompleted ...

Oils, Fluids and Flushing In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolore...

Check Every 12 Months (C-MAX EnergiPlug-in Hybrid Only) Inspect the engine oil filter for signs ofdamage such as rust, paint blistering,scratches or dents. If any of theseconditions are present, replace the filter.See Normal Scheduled Maintenance (page 421). Multi-point Inspection In order to keep y...

Normal Maintenance Intervals C-MAX Full Hybrid Normal scheduled maintenance 1, 2 Change engine oil and filter. 3 Every 12 months or 10000miles (16000 km). The oilmonitoring system displaysa message in the informa-tion display. Rotate tires, inspect tire wear and measure tread depth. Inspect automati...

Other maintenance items * Replace spark plugs. Every 100000 miles(160000 km) Change automatic transmission fluid. Every 150000 miles(240000 km) * Perform these maintenance items within 3000 miles (4800 kilometers) of the last engine oil and filter change. Do not exceed the designated distance for th...

Other maintenance items 1 Rotate tires, inspect tire wear and measure tread depth. Every 10000 miles (16000km) Inspect engine oil filter for corrosion. 2 Perform multi-point inspection (recommended). Replace cabin air filter. Every 20000 miles (32000km) Replace engine air filter. Every 30000 miles (...

Operating in dusty or sandy conditions (such as unpaved or dusty roads) Change engine oil and filter. * Every 5000 miles (8000km) or six months Perform multi-point inspection. * C-MAX Energi Plug-in Hybrid only: Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine O...

SCHEDULED MAINTENANCE RECORD E146852 Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: Dealer stamp E146852 Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: Dealer stamp 427 C-MAX (CCG) Scheduled Mai...

A A/C See: Climate Control.........................................105 About This Manual...........................................7 Protecting the Environment................................7 ABS See: Brakes...........................................................156 ABS driving hints See: Hints ...

DRL See: Daytime Running Lamps.........................73 E Economical Driving......................................184Electric Vehicle Information....................364 Power.......................................................................371Settings (Energi Only)...............................

Information Messages.................................98 AdvanceTrac®......................................................98Alarm........................................................................99Battery and Charging System (High Voltage)..........................................................

Motorcraft Parts..........................................266MyFord Touch™...........................................322 General Information..........................................322 MyKey Troubleshooting...............................52MyKey™.........................................................

Starting a Gasoline Engine........................125 Guarding Against Exhaust Fumes................127Important Ventilating Information...............127Switching Off the Vehicle When It Is Moving................................................................126 Switching Off the Vehicle When It I...

U Under Hood Overview - 2.0L Hybrid.............................................................210 Unique Driving Characteristics................129Universal Garage Door Opener.................117 HomeLink Wireless Control System.............117 USB Port................................................