Ford 2013 C-MAX Hybrid v.3- Manuals

DATA RECORDING Service Data Recording Service data recorders in your vehicle are capable of collecting andstoring diagnostic information about your vehicle. This potentiallyincludes information about the performance or status of various systemsand modules in the vehicle, such as engine, throttle, st...

Additionally, when you connect to Traffic, Directions andInformation (if equipped, U.S. only), the service uses GPStechnology and advanced vehicle sensors to collect the vehicle’scurrent location, travel direction, and speed (“vehicle travelinformation”), only to help provide you with the directions...

REPLACEMENT PARTS RECOMMENDATION Your vehicle has been built to the highest standards using quality parts.We recommend that you demand the use of genuine Ford and Motorcraftparts whenever your vehicle requires scheduled maintenance or repair.You can clearly identify genuine Ford and Motorcraft parts...

Special Instructions For your added safety, your vehicle is fitted with sophisticated electroniccontrols. WARNING: Please read the Supplementary Restraints System chapter. Failure to follow the specific warnings and instructions could result in personal injury. WARNING: Front seat mounted rear-facin...

GENERAL INFORMATION See the following sections for directions on how to properly use safetyrestraints for children. WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your v...

Recommendations for Safety Restraints for Children Child size, height, weight, or age Recommendedrestraint type Smallchildren Children who have outgrown or no longerproperly fit in a child safety seat(generally children who are less than 4 ft.9 in. (1.45 m) tall, are greater than agefour (4) and les...

CHILD SEATS Use a child safety seat (sometimescalled an infant carrier, convertibleseat, or toddler seat) for infants,toddlers or children weighing40 pounds (18 kilograms) or less(generally age four or younger). CHILD SEAT POSITIONING WARNING: Airbags can kill or injure a child in a child seat. NEVE...

WARNING: Always restrain an unoccupied child seat or booster seat. These objects may become projectiles in a crash or sudden stop, which may increase the risk of serious injury. WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduc...

BOOSTER SEATS WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the riskof injury or death in a crash. Use a belt-positioning booster seat for children who have o...

Types of Booster Seats • Backless booster seats If your backless booster seat has a removable shield, remove the shield.If a vehicle seating position has a low seat back or no head restraint, abackless booster seat may place your child’s head (as measured at thetops of the ears) above the top of the...

Perform the following steps when installing the child seat withcombination lap and shoulder belts: Note: Although the child seat illustrated is a forward-facing child seat, the steps are the same for installing a rear-facing child seat. 1. Position the child safety seat in aseat with a combination l...

4. Insert the belt tongue into theproper buckle (the buckle closest tothe direction the tongue is comingfrom) for that seating position untilyou hear a snap and feel the latchengage. Make sure the tongue islatched securely by pulling on it. 5. To put the retractor in theautomatic locking mode, grasp...

This is necessary to remove the remaining slack that will exist once theextra weight of the child is added to the child restraint. It also helpsto achieve the proper snugness of the child seat to your vehicle.Sometimes, a slight lean toward the buckle will additionally help toremove remaining slack ...

The LATCH system is composed of three vehicle anchor points: twolower anchors located where your vehicle seat back and seat cushionmeet (called the seat bight) and one top tether anchor located behindthat seating position. LATCH compatible child safety seats have two rigid or webbing mountedattachme...

Use of Inboard Lower Anchors from the Outboard SeatingPositions (Center Seating Use) Note: The standardized spacing for LATCH lower anchors is 11 inches. (28 centimeters) center to center. Do not use LATCH lower anchorsfor the center seating position unless the child seat manufacturer’sinstructions ...

3. Clip the tether strap to theanchor as shown. 4. Tighten the child safety seat tether strap according to themanufacturer’s instructions. If your child restraint system is equipped with a tether strap, and thechild restraint manufacturer recommends its use, Ford also recommendsits use. CHILD SAFETY...

PRINCIPLES OF OPERATION WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a crash. WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in t...

FASTENING THE SAFETY BELTS The front outboard and rear safety restraints in your vehicle arecombination lap and shoulder belts. 1. Insert the belt tongue into theproper buckle (the buckle closest tothe direction the tongue is comingfrom) until you hear a snap and feelit latch. Make sure the tongue i...

Safety Belt Extension Assembly WARNING: Do not use extensions to change the fit of the shoulder belt across the torso. If the safety belt is too short when fully extended, you can obtain asafety belt extension assembly from an authorized dealer. Use only extensions manufactured by the same supplier ...

Deactivating and Activating the Belt-Minder® Feature (If Equipped) WARNING: While the design allows you to deactivate your Belt-Minder, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leavethe Belt-Minder system activated for yoursel...

CHILD RESTRAINT AND SAFETY BELT MAINTENANCE Inspect the vehicle safety belts and child safety seat systems periodically tomake sure they work properly and are not damaged. Inspect the vehicleand child seat safety belts to make sure there are no nicks, tears or cuts.Replace if necessary. All vehicle ...

PERSONAL SAFETY SYSTEM™ The Personal Safety System provides an improved overall level of frontalcrash protection to front seat occupants and is designed to help furtherreduce the risk of airbag-related injuries. The system is able to analyzedifferent occupant conditions and crash severity before act...

The airbags are a supplemental restraint system and are designed towork with the safety belts to help protect the driver and right frontpassenger from certain upper body injuries. Airbags do not inflate slowly;there is a risk of injury from a deploying airbag. Note: You will hear a loud bang and see...

DRIVER AND PASSENGER AIRBAGS WARNING: Never place your arm or any objects over an airbag module. Placing your arm over a deploying airbag can result in serious arm fractures or other injuries. Objects placed on or over theairbag inflation area may cause those objects to be propelled by theairbag int...

Proper Driver and Front Passenger Seating Adjustment WARNING: The National Highway Traffic Safety Administration recommends a minimum distance of at least 10 inches (25 centimeters) between an occupant’s chest and the driver airbagmodule. To properly position yourself away from the airbag: • Move yo...

FRONT PASSENGER SENSING SYSTEM WARNING: Even with Advanced Restraints Systems, children 12 and under should be properly restrained in a rear seating position. WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the d...

KNEE AIRBAG A driver’s knee airbag is located under or within the instrument panel.During a crash, the restraints control module may activate the driver’sknee airbag based on crash severity and occupant conditions. Undercertain crash and occupant conditions, the driver’s knee airbag maydeploy but th...

SAFETY CANOPY® CURTAIN AIRBAGS WARNING: Do not place objects or mount equipment on or near the headliner at the siderail that may come into contact with a deploying curtain airbag. Failure to follow these instructions mayincrease the risk of personal injury in the event of a crash. WARNING: Do not l...

CRASH SENSORS AND AIRBAG INDICATOR WARNING: Modifying or adding equipment to the front end of your vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system,increasing the risk of injury. Do not modify the front end of yourvehicle. Your...

The safety belt pretensioners and the airbag supplemental restraintsystem are designed to activate when the vehicle sustains longitudinal orlateral deceleration sufficient to cause the restraints control module todeploy a safety device or when a certain likelihood of a rollover event isdetected by t...

PRINCIPLE OF OPERATION The remote control allows you to: • remotely lock or unlock the vehicle doors • unlock the doors without actively using a key or remote control(intelligent access only) • remotely open the power liftgate (if equipped) • remotely start or stop the engine (if equipped) • arm and...

Intelligent Access (If Equipped) The system uses a radio frequency signal to communicate with yourvehicle and authorize your vehicle to unlock when one of the followingconditions is met: • You touch the inside of the front exterior door handle. • You press the luggage compartment button. • You press...

Type 2 To release the key blade, slidethe release on the back of thetransmitter, then pull the blade out. Note: Your vehicle’s back-up keys were issued with a security tag thatprovides important vehicle key cutinformation. Keep the tag in a safeplace for future reference. Replacing the Battery Note:...

Intelligent Access Key (Type 1) 1. Press and hold the push buttonsto release the cover. Carefullyremove the cover. 2. Remove the key blade. 3. Twist the screwdriver in the positionshown to start separating the twohalves of the remote control. 4. Twist the screwdriver in theposition shown to separate...

6. Install a new battery with the + facing downward. 7. Assemble the two halves of the transmitter back together. 8. Install the key blade. Intelligent Access Key (Type 2) 1. Remove the backup key from the transmitter. 2. Twist a thin coin under the tabhidden behind the backup key headto remove the ...

Remote Start (C-MAX Energi Only) WARNING: To avoid exhaust fumes, do not use remote start if your vehicle is parked indoors or areas that are not well ventilated. Note: Do not use remote start if your vehicle is low on fuel. The remote start button is on the transmitter. This feature allows you to s...

Extending the Vehicle Run Time Repeat Steps 1 and 2 with the vehicle still running to extend the runtime for another remote start duration. If you programmed the durationto last 10 minutes, the second 10 minutes will be added. For example, ifthe vehicle had been running from the first remote start f...

PRINCIPLES OF OPERATION MyKey allows you to program keys with restricted driving modes topromote good driving habits. You can use all but one of the keysprogrammed to your vehicle with these restricted modes. Any keys that have not been programmed are referred to asadministrator keys or admin keys. ...

Optional Settings You can configure MyKey settings when you first create a MyKey.You can also change the settings afterward with an admin key. The following settings can be configured using an admin key: • Set various vehicle speed limits. Warnings will be shown in the displayfollowed by an audible ...

USING MYKEY WITH REMOTE START SYSTEMS MyKey is not compatible with non-Ford-approved (unlicensed)aftermarket remote start systems. If you choose to install a remote startsystem, please see your Ford authorized dealer for a Ford-approvedremote start system. The following information may help customer...

Note: When you view your MyKey system status, either the number of MYKEY(S) PROGRAMMED or ADMIN KEYS PROGRAMMED may includeyour unlicensed remote start system in the total count. See the Checking MyKey System Status section. For all vehicles with an unlicensed, non-Ford-approved aftermarketremote st...

Condition Potential Causes I cannot clear therestricted keys. • The key or fob used to start the vehicle does not have admin privileges. • No restricted keys are programmed to the vehicle. See the Creating a MyKey chapter. I lost the only adminkey. • Purchase a new key from your authorized dealer. I...

LOCKING AND UNLOCKING You can use the power door lock control or the remote control to lockand unlock the vehicle. Power Door Locks The power door lock control is located on the driver and front passengerdoor panels. A. Unlock B. Lock Door Lock Indicator An LED on the instrument panel will light whe...

Left-Hand Side Turn clockwise to lock. Right-Hand Side Turn counterclockwise to lock. Remote Control You can use the remote control anytime the vehicle is not running. Unlocking the Doors (Two-Stage Unlock) Type 1 Type 2 Press the button to unlock the driver door. Press the button again within three...

Liftgate WARNING: Make sure all persons are clear of the liftgate area before using liftgate control. WARNING: Make sure the liftgate is closed to prevent exhaust fumes from being drawn into the vehicle. This will also prevent passengers and cargo from falling out. If you must drive with theliftgate...

Smart Unlocks for Integrated Keyhead Transmitter This feature helps to prevent you from locking yourself out of yourvehicle if your key is still in the ignition. When you open one of the front doors and lock your vehicle with thepower door lock control, all the doors will lock then unlock if your ke...

Autolock and Unlock (If Equipped) The autolock feature will lock all the doors when: • all doors are closed • the ignition is on • you shift into any gear putting the vehicle in motion, and • the vehicle attains a speed greater than 4 mph (7 km/h). The autounlock feature will unlock all the doors wh...

Power Liftgate (If Equipped) WARNING: Make sure all persons are clear of the power liftgate area before using the power liftgate control. WARNING: Keep keys out of reach of children. Do not allow children to play near an open or moving power liftgate. Note: Cycling the ignition while the liftgate is...

Programming a Spare Intelligent Access Key See your authorized dealer to have additional keys programmed to yourvehicle. ANTI-THEFT ALARM (IF EQUIPPED) The system will warn you of an unauthorized entry to your vehicle. The park and turn lamps flash and the horn sounds if unauthorized entryis attempt...

ADJUSTING THE STEERING WHEEL WARNING: Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position in the Seats chapter. 1. Unlock the steering column. 2. Adjust the steering wheel to thedesired positi...

AUDIO CONTROL (IF EQUIPPED) Select the required source on the audio unit. The following functions can be operated with the control: A. Volume up B. Seek up or next C. Volume down D. Seek down or previous Seek, Next or Previous Press the seek button to: • tune the radio to the next or previous stored...

CRUISE CONTROL See the Cruise Control chapter. INFORMATION DISPLAY CONTROL Use the arrows on the left sideof the steering wheel to navigatethe information display. See the Information Displays chapter for more information. Multimedia Controls (If Equipped) Use the arrows on the right side of steerin...

WINDSHIELD WIPERS Note: Fully defrost the windshield before switching on the windshield wipers. Note: Make sure the windshield wipers are switched off before entering car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears. If that does not resolve the issue, i...

WINDSHIELD WASHERS Note: Do not operate the washers when the washer reservoir is empty. This may cause the washer pump to overheat. The washer will spray for as long asthe lever is pulled toward you. Afteryou release the lever, the wipers willoperate for a short time. A wipe will occur a few seconds...

LIGHTING CONTROL A. Off B. Parking lamps, instrument panellamps, license plate lamps and taillamps C. Headlamps High Beams Push the lever forward to switchthe high beams on. Push the lever forward again or pullthe lever toward you to switch thehigh beams off. Headlamp Flasher Pull the lever toward y...

AUTOLAMPS (IF EQUIPPED) Note: It may be necessary to switch your headlamps on manually in severe weather conditions. The headlamps will switch on andoff automatically in low lightsituations or during inclementweather. The headlamps will remain on for aperiod of time after you switch theignition off....

Vehicles Without Front Fog Lamps A. Press repeatedly or press andhold to dim. B. Press repeatedly or press andhold to brighten. HEADLAMP EXIT DELAY After you switch the ignition off, you can switch the headlamps on bypulling the direction indicator lever toward you. You will hear a shorttone. The he...

FRONT FOG LAMPS Press the control to switch the foglamps on or off. You can switch the fog lamps onwhen the lighting control is in anyposition except off and the highbeams are not on. DIRECTION INDICATORS Push the lever up or down to usethe direction indicators. Note: Tap the lever up or down to mak...

POWER WINDOWS WARNING: Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves. WARNING: When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the ...

Window Lock Press the control to lock or unlock the rearwindow controls. It illuminates when you lockthe rear window controls. Bounce-Back (If Equipped) The window will stop automatically while closing. It will reverse somedistance if there is an obstacle in the way. Overriding the Bounce-Back Featu...

Resetting the Bounce-Back Feature WARNING: The bounce-back function remains deactivated until you have reset the memory. You must reset the bounce-back memory separately for each windowafter the battery has been disconnected. 1. Lift and hold the switch until the window is fully closed. 2. Release t...

EXTERIOR MIRRORS Power Exterior Mirrors WARNING: Do not adjust the mirror while your vehicle is in motion. A. Left-hand mirror B. Off C. Right-hand mirror Press the arrows to adjust the mirror. Fold-Away Exterior Mirrors Push the mirror toward the door window glass. Make sure that you fullyengage th...

Integrated Blind Spot Mirrors WARNING: Objects in the blind spot mirror are closer than they appear. Blind spot mirrors have an integrated convex mirror built into the upperoutboard corner of the exterior mirrors. They are designed to assist youby increasing visibility along the side of your vehicle...

INTERIOR MIRROR WARNING: Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia based cleaning products. You can adjust the interior mirror to your preference. Some mirrors alsohave a second...

SUN SHADE (IF EQUIPPED) WARNING: Do not let children play with the sun shade or leave them unattended in the vehicle. They may seriously hurt themselves. WARNING: When closing the sun shade, you should verify that it is free of obstructions and make sure that children and pets are not in the proximi...

Sun Shade Relearning WARNING: The bounce-back function is not active during this procedure. Make sure that there are no obstacles in the way of the moving sun shade. Note: You must start the relearning process within 30 seconds of switching the ignition on. In case the sun shade no longer opens or c...

GAUGES Cluster shown in standard measure – metric clusters similar. A. Left Information Display B. Speedometer C. Right Information Display: See the MyTouch chapter for more information. Left Information Display Odometer Located in the bottom of the information display Registers theaccumulated dista...

Common Displays Note: Battery gauge information can be individually selected on or off through Battery Display in the Options sub-menu. From any main displaya right arrow press on the steering wheel controls will take you to theOptions sub-menu. Note: For Energi vehicles there are two versions of th...

Fuel Gauge: The fuel gauge will indicate approximately how much fuel is left in the fuel tank. The fuel gauge may vary slightly when yourvehicle is moving or on a gradient. The arrow adjacent to the fuel pumpsymbol indicates on which side of the vehicle the fuel filler door islocated. Brake Coach Di...

WARNING LAMPS AND INDICATORS The following warning lamps and indicators will alert you to a vehiclecondition that may become serious. Some lamps will illuminate when youstart your vehicle to make sure they work. If any lamps remain on afterstarting your vehicle, refer to the respective system warnin...

Cruise Control (if equipped) It will illuminate when you switch this feature on. Direction Indicator Illuminates when the left or right turn signal or the hazardwarning flasher is turned on. If the indicators stay on or flashfaster, check for a burned out bulb. Door Ajar Displays when the ignition i...

Overdrive Cancel and Grade Assist (if equipped) It will illuminate when the overdrive function of thetransmission has been turned off and the grade assist functionhas been turned on. Parking Lamps It will illuminate when you switch the parking lamps or headlamps on. Powertrain Malfunction/Reduced Po...

GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take theirfocus off the road. Your primary responsibility is the safe operation of the...

Main menu From the main menu bar on the left side of the information display, youcan choose from the following categories: Display Mode Trip 1 & 2 Fuel Economy Information Settings Scroll up/down to highlight one of the categories, then press the rightarrow key or OK to enter into that category....

Fuel Economy Use the arrow buttons to choose the desired energy display. Fuel Economy Menu level 2 Menu level 3 Menu level 4 Menu level 5 Fuel History: Instantaneous Fuel Economy + Fuel Economy History + Avg Fuel Economy Interval Time 1, 2, 6 min. Intervals — Coach Battery Display Regen Active Apply...

Information In this mode, you can view different vehicle system informationand perform a system check. Warnings XX Warnings Displays the number of warnings that needimmediate attention in red. You can only view thewarnings from the System Check menu. View themimmediately by pressing OK and then OK a...

Settings In this mode, you can configure different driver setting choices. Note: Some items are optional and may not appear. Note: *Some MyKey items will only appear if a MyKey is set. Settings Menu level 2 Menu level 3 Menu level 4 Menu level 5 Driver Assist Traction Ctrl On / Off — ECO Cruise On (...

Brake Coach Display: This appears after the vehicle has come to a stop.It coaches you to brake in a manner which maximizes the amount ofenergy returned through the regenerative braking system. The percentdisplayed is an indication of the regenerative braking efficiency with100% representing the maxi...

Maintenance Message Action / Description See Manual Indicates a powertrain orhigh-voltage charge system faulthas been detected. If the indicatorstays on or continues to come on,contact your authorized dealer assoon as possible. Service Tire Mobility Kit Displayed when the kit needsservice. See your ...

GENERAL INFORMATION Radio Frequencies and Reception Factors AM and FM frequencies are established by the Federal CommunicationsCommission (FCC) and the Canadian Radio and TelecommunicationsCommission (CRTC). Those frequencies are: AM: 530, 540–1700, 1710 kHz FM: 87.9–107.7, 107.9 MHz Radio reception...

MP3 Track and Folder Structure Audio systems capable of recognizing and playing MP3 individual tracksand folder structures work as follows: • There are two different modes for MP3 disc playback: MP3 trackmode (system default) and MP3 folder mode. • MP3 track mode ignores any folder structure on the ...

N. Function Button 2: Select different functions of the audio system depending on which mode you are in (such as Radio mode or CD mode). O. Function Button 1: Select different functions of the audio system depending on which mode you are in (such as Radio mode or CD mode).P. MENU: Press this button ...

SIRIUS Scan Select for a brief sampling of all availablechannels. Show ESN Select to view your satellite radio electronicserial number (ESN). You need this numberwhen communicating with SIRIUS® toactivate, modify or track your account. Channel Guide Select to view available satellite radiochannels. ...

AM/FM/CD PREMIUM AUDIO SYSTEM WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus offthe road. Your primary responsibility is the safe operation of yourvehicle. We...

D. - TUNE +: • In radio mode, press these buttons to manually search through theradio frequency band. • In SIRIUS mode, press these buttons to find the next or previousavailable satellite radio station. E. Volume: Turn this control to adjust the volume. F. SOUND: Press this button to access settings...

MEDIA HUB (IF EQUIPPED) The media hub is located in the center console and has the followingfeatures: A. A/V inputs B. SD card slot C. USB ports For more information, see the MyFord Touch chapter. SATELLITE RADIO INFORMATION (IF EQUIPPED) Satellite Radio Channels SIRIUS® broadcasts a variety of musi...

Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radioaccount. When in satellite radio mode, you can view this number bypressing SIRIUS and memory preset 1 at the same time. To access your ESN, press the bottom left corner of the touchscree...

Radio display Condition Possible action No Signal The signal is lost fromthe SIRIUS satellite orSIRIUS tower to yourvehicle antenna. The signal is blocked.When you move intoan open area, thesignal should return. Updating Update of channelprogramming inprogress. No action required.The process may tak...

HEATED WINDOWS AND MIRRORS (IF EQUIPPED) Heated Rear Window Note: The vehicle must be running to use this feature. Press the control to clear the rear window of thin ice and fog. Press thecontrol again within 15 minutes to switch it off. It turns off automaticallyafter approximately 15 minutes, or w...

REMOTE START CLIMATE OPERATION (C-MAX ENERGI ONLY) The climate control system adjusts the cabin temperature during remotestart. You cannot adjust the system during remote start operation. Turn theignition on to return the system to its previous settings. You can nowmake adjustments. You will need to...

SITTING IN THE CORRECT POSITION WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the passenger sensing system, resulting inserious injury or death in a crash. Always sit upright against your seatba...

The head restraints consist of: A. An energy absorbing head restraint B. Two steel stems C. Guide sleeve adjust and release button D. Guide sleeve unlock and remove button Adjusting the Head Restraint Raise: Pull up the head restraint. Lower: 1. Press and hold button C. 2. Push the head restraint do...

Remove: 1. Press and hold buttons C. 2. Pull the head restraint up. Install: Align the steel stems into the guide sleeves and push the headrestraint down until it locks. Fold: 1. Press and hold button D. 2. Pull it back up to reset. Tilting Head Restraints (If Equipped) The front head restraints may...

MANUAL SEATS WARNING: Do not adjust the driver’s seat or seat back while the vehicle is moving. Moving the Seats Backward andForward WARNING: Rock the seat backward and forward after releasing the lever to make sure that it is fully engaged. Adjusting the Height of theDriver’s Seat Seats 161 2013 C-...

Recline Adjustment WARNING: Before returning the seat back to its original position, make sure that cargo or any objects are not trapped behind the seat back. After returning the seat back to its original position, pull on theseat back to make sure that it has fully latched. An unlatched seat maybec...

REAR SEATS Folding the Seat Back (If Equipped) 1. Press the button on the outboardside of each rear outboard headrestto fold them. Make sure the rearcenter headrest is in the full downposition. 2. To fold the seat, pull the lever upon the outboard side of the seat. 3. To return the seat to the uprig...

HOMELINK® WIRELESS CONTROL SYSTEM (IF EQUIPPED) WARNING: Make sure that the garage door and security device are free from obstruction when you are programming. Do not program the system with the vehicle in the garage. WARNING: Do not use the system with any garage door opener that does not have the ...

Programming Note: Put a new battery in the hand-held transmitter. This will ensure quicker training and accurate transmission of the radio-frequency signal. 1. With your vehicle parked outside of the garage and your key in theignition, turn the key so that the ignition is in the on position. 2. Hold...

After programming the HomeLink button, follow Steps 5 – 7 as listedbelow to program your garage door opener. Note: You may need a ladder to reach the unit and you may need to remove the cover orlamp lens on your garage door opener. 5. Press the learn button on the garage dooropener motor, and then y...

Programming HomeLink to the Genie Intellicode garage dooropener motor Note: You may need a ladder to access the garage door opener motor. To program HomeLink to the garagedoor opener motor: 1. Press and hold the PROGRAMbutton on the garage door openermotor until both blue LED’s turn on. 2. Release t...

AUXILIARY POWER POINTS WARNING: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fireor serious injury. Note: If used when the engine is not running, the battery w...

CENTER CONSOLE Stow items in the cupholder carefully as items may become loose duringhard braking, acceleration or collisions, including hot drinks which may spill. Available console features include: A. Cupholder B. Storage compartment with auxiliarypower point, auxiliary input jack, USBport and me...

GENERAL INFORMATION WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. WARNING: Do not park, idle, or drive your vehicle on dry grass or other dry ground cover. The emission system heats up th...

Ignition Modes Off: Turns the ignition off. • Without applying the brake pedal, press and release the button oncewhen the ignition is in the on mode, or when the engine is runningbut the vehicle is not in motion. On: All electrical circuits are operational. Warning lamps and indicators are illuminat...

Vehicles with Keyless Start Note: Do not touch the accelerator pedal. 1. Fully press the brake pedal.2. Press the button. The system does not function if: • The key frequencies are jammed. • The key battery has no charge. If you are unable to start your vehicle, do the following: 3-button remote 1. ...

Fast Restart (Vehicles with Keyless Start) The fast restart feature allows you to restart the engine within20 seconds of switching it off, even if a valid key is not present. Within 20 seconds of switching the engine off, press the brake pedal andpress the button. After 20 seconds have expired, you ...

ENGINE BLOCK HEATER (IF EQUIPPED) WARNING: Failure to follow engine block heater instructions could result in property damage or physical injury. WARNING: Do not use your heater with ungrounded electrical systems or two-pronged (cheater) adapters. There is a risk of electrical shock. Note: The heate...

• Check for heat anywhere in the electrical hookup once the system hasbeen operating for approximately 30 minutes. • Make sure the system is unplugged and properly stowed before drivingyour vehicle. Make sure the protective cover seals the prongs of theblock heater cord plug when not in use. • Keep ...

PLUG-IN POWER MODE AND HYBRID MODE (C-MAX ENERGI ONLY) C-MAX Energi vehicles must be plugged in regularly for optimal use ofthe high voltage battery’s extended range capability. When you chargeyour vehicle you add electrical energy which is then used to propel thevehicle in Plug-in Power Mode. Your ...

Transmission Operation: Due to the technologically advanced, electronically-controlled continuously variable transaxle, you will notfeel shift changes like those of a non-hybrid vehicle. Note: Since engine speed is controlled by the transmission, it may seem elevated at times. This is normal hybrid ...

Engine: The engine speed in your hybrid is not directly tied to your vehicle speed. Your vehicle’s engine and transmission are designed todeliver the power you need at the most efficient engine speed. Duringheavy accelerations, your hybrid may reach high engine speeds (up to6000 rpm). In prolonged m...

Question Answer What is the fannoise I hear fromthe rear of myhybrid? The fan noise comes from a fan located inside thehigh voltage battery. This fan turns on when thebattery requires cooling air. The fan speed, andassociated noise level, will change according tothe amount of cooling required to mai...

SAFETY PRECAUTIONS WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops. Otherwise, fue...

• Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes,remove contact lenses (if worn), flush with water for 15 minutes andseek medical attention. Failure to seek proper medical attention couldlead to permanent injury. • Fuels can also be harmful if absorbed through the skin. If f...

Octane Recommendations Regular unleaded gasoline with apump (R+M)/2 octane rating of 87 isrecommended. Some stations offerfuels posted as Regular with anoctane rating below 87, particularly in high altitude areas. Fuels with octane levels below 87 are notrecommended. Regular unleaded gasoline with a...

Manual override procedure WARNING: The fuel system may be under pressure. Insert the fuel nozzle slowly. If you hear a hissing sound near the fuel filler door, do not refuel until the sound stops. Otherwise, fuel may sprayout, which could cause serious personal injury. The manual override lever is l...

If the fuel fill inlet was not properly closed, a Check Fuel Fill Inletmessage may appear on the information display screen. At the nextopportunity, do the following: 1. Safely pull off the road. 2. Put the vehicle in P (Park) and turn the ignition off. 3. Open the fuel filler door and remove any vi...

Refilling with a Portable Fuel Container WARNING: Do not insert the nozzle of portable fuel containers or aftermarket funnels into the capless fuel system. This could damage the fuel system and its seal, and may cause fuel to run onto theground instead of filling the tank, which could result in seri...

HIGH-VOLTAGE BATTERY WARNING: This battery pack should only be serviced by an authorized electric vehicle technician. Improper handling can result in personal injury or death. Your vehicle consists of various high-voltage components and wiring.All of the high-voltage power flows through specific wir...

Charging Equipment Your vehicle comes equipped with a standard 120-volt convenience cordlocated in the floor compartment behind the driver’s seat. Note: The 120–volt convenience cord allows you to charge the high-voltage battery using a standard 120-volt household outlet.Using the standard 120-volt ...

Power (green light) — this indicator lights up when the cord is plugged into the AC wall outlet. Charge (green light) — Indicates status of charging: • No light means the cord is not connected to the vehicle. • Blinking light means that the charging is in process. • Solid light means that the vehicl...

You can use your keyfob to view the vehicles charge status at anytime by pressing the unlock button. The light ring will light up thecorresponding quadrant(s) so that the current state of charge can bedetermined. If the charge is below 25 percent the light ring will notilluminate. Don’t forget to pr...

Waiting to Charge Note: See Charge Settings in the MyFord Touch Chapter for more information. When Value Charge has been selected charging may not begin uponplugging in. The vehicle may delay charging to take advantage ofoff-peak electricity rates. The vehicle will optimize the charge scheduleto be ...

Disconnecting the ChargingCoupler Note: Do not pull the wall plug from the wall while the vehicle ischarging. Doing so may damage theoutlet and the cord. To disconnect the charging coupler: 1. Press the button on the chargingcoupler with your thumb. 2. While holding the button, remove the charging c...

HIGH-VOLTAGE SERVICE DISCONNECT The high-voltage service disconnect shuts off power from thehigh-voltage battery. Disabling the High-Voltage Battery Note: There is a disconnect circuit in your vehicle. Disconnecting the circuit will automatically disable the high-voltage battery. To disable the high...

AUTOMATIC TRANSMISSION WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off position and remove the key whenever you leave your vehicle WARNING: When parking, do not use the gearshift in place of the parking brake. Always set th...

Brake-Shift Interlock WARNING: Do not drive your vehicle until you verify that the brake lamps are working. WARNING: When doing this procedure, you will be taking the vehicle out of park which means the vehicle can roll freely. To avoid unwanted vehicle movement, always fully set the parkingbrake pr...

3. Locate the brake shift interlocklever on the passenger side of theshifter assembly. 4. Apply the brake pedal. Using ascrewdriver (or similar tool),press and hold the white brakeshift interlock lever forward whilepulling the gearshift lever out ofthe P (Park) position and into theN (Neutral) posit...

GENERAL INFORMATION Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings maybe worn out and should be inspected by an authorized dealer. If yourvehicle has continuous vibration or shudder in the steering wheel while...

Regenerative Braking System This feature is used to simulate the engine braking of an internalcombustion engine and assist the standard brake system while recoveringsome of the energy of motion and storing it in the battery to improve fueleconomy. The standard brake system is designed to fully stop ...

PARKING BRAKE WARNING: Always set the parking brake fully and leave your vehicle with the transmission selector lever in position P. Note: Do not press the release button while pulling the lever up. To set the parking brake: 1. Press the foot brake pedal firmly. 2. Pull the parking brake lever up to...

PRINCIPLES OF OPERATION The traction control system helps avoid drive wheel spin and loss oftraction. If your vehicle begins to slide, the system applies the brakes to individualwheels and, when needed, reduces engine power at the same time. If thewheels spin when accelerating on slippery or loose s...

PRINCIPLES OF OPERATION WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction or wheel and tire size may change the handlingcharacteristics of the vehicle and may adversely affect the performanceof the AdvanceTrac® system. In ...

A Vehicle without AdvanceTrac® with RSC® skidding off its intendedroute. B Vehicle with AdvanceTrac® with RSC® maintaining control on aslippery surface. USING ADVANCETRAC® WITH RSC® The system automatically activates when you start your engine.The AdvanceTrac® with RSC® system cannot be completely t...

SENSING SYSTEM (IF EQUIPPED) WARNING: To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed)objects when moving in reverse on a flat surface at parking speeds.Traffic control sy...

Using the Front and Rear Sensing System Rear Sensing System The rear sensors are only active when the transmission is in R . As the vehicle moves closer to the obstacle, the rate of the audible warningincreases. When the obstacle is fewer than 12 inches (30 centimeters)away, the warning sounds conti...

Front Sensing System The front sensors are active when the gearshift is in any position other thanP (Park) or N (Neutral) and the vehicle speed is below 7 mph (12 km/h). A. Coverage area of up to 27 inches(70 centimeters) from the front ofthe vehicle and about 6–14 inches(15–35 centimeters) to the s...

Using Active Park Assist Press the button; the touchscreen displays a message and acorresponding graphic to indicateit’s searching for a parking space.Use the turn signal to indicate whichside of the vehicle you want thesystem to search on. Note: If the turn signal is not on, the system automaticall...

Automatic Steering into Parking Space Note: If vehicle speed exceeds 7 mph (12 km/h), the system turns off and you need to take full control of the vehicle. Note: If a maneuver is interrupted before completion, the system turns off. The steering wheel position will not indicate the actual position o...

WARNING: Use caution when using the rear video camera and the liftgate is ajar. If the liftgate is ajar, the camera will be out of position and the video image may be incorrect. All guidelines (if enabled) have beenremoved when the liftgate is ajar. WARNING: Use caution when turning camera features ...

Guidelines and the Centerline Note: Fixed guidelines and active guidelines (if equipped) are only available when the transmission is in R (Reverse). Note: The centerline is only available if Fixed or Active (if equipped) guidelines are on. A. Active guidelines (if equipped) B. Centerline C. Fixed gu...

PRINCIPLES OF OPERATION Cruise control lets you maintain a set speed without keeping your footon the accelerator pedal. USING CRUISE CONTROL WARNING: Do not use cruise control in heavy traffic or on roads that are winding, slippery or unpaved. Note: Vehicle speed may vary momentarily when driving up...

STEERING Electric Power Steering WARNING: The electric power steering system has diagnostic checks that continuously monitor the system to ensure proper operation. When a system error is detected a steering message willappear in the information display. WARNING: The electric power steering system ha...

Steering Tips If the steering wanders or pulls, check for: • an improperly inflated tire • uneven tire wear • loose or worn suspension components • loose or worn steering components • improper vehicle alignment A high crown in the road or high crosswinds may also make the steeringseem to wander/pull...

REAR UNDER FLOOR STORAGE The under floor storagecompartments are located in frontof the rear seats. Make sure the lidsare secure before driving. LUGGAGE COVERS (IF EQUIPPED) WARNING: Make sure that the posts are properly latched in mounting features. The cover may cause injury in a sudden stop or ac...

Remove the cargo shade by pressingthe release lever on each sideforward, then lifting the shade outof the mounting feature. You willsee a red mark when the lever isunlatched. LOAD LIMIT Vehicle loading This section will guide you in the proper loading of your vehicle to keepyour loaded vehicle weigh...

Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on theTire Label on the B-Pillar or the edge of the driver’s door (vehiclesexported outside the US and Canada may not have a Tire Label). Look for “THE COMBINED WE...

Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. Load Carrying 243 2013 C-Max Full Hybrid (34h) O...

GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance CertificationLabel. The label shall be affixed to either the door hinge pillar,door-latch post, or the door edge that meets the doo...

WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with ahigher limit than the original tires do not increase the GVWR andGAWR limitations. WARNING: Exceeding any vehicle ...

TOWING A TRAILER WARNING: Never tow a trailer with this vehicle. Your vehicle is not equipped to tow. No towing packages are available through an authorized dealer. TRANSPORTING THE VEHICLE If you need to have your vehicle towed, contact a professional towingservice or, if you are a member of a road...

BREAKING-IN You need to break in new tires for approximately 300 miles(480 kilometers). During this time, your vehicle may exhibit some unusualdriving characteristics. The engine also needs to break in. Avoid hardaccelerations and driving too fast for the first 1000 miles. If possible,avoid carrying...

• Do not rest your foot on the brake pedal while driving. • Avoid carrying unnecessary weight (approximately 1 mile per gallon[0.4 kilometers per liter] is lost for every 400 pounds [180 kilograms]of weight carried). • Avoid adding particular accessories to your vehicle (e.g. bugdeflectors, rollbars...

FLOOR MATS WARNING: Always use floor mats that are designed to fit the footwell of your vehicle. Only use floor mats that leave the pedal area unobstructed. Only use floor mats that are firmly secured toretention posts so that they cannot slip out of position and interferewith the pedals or impair s...

WARNING (Continued) • Check attachment of floor mats on a regular basis. Always properlyreinstall and secure floor mats that have been removed for cleaningor replacement. • Always make sure that objects cannot fall into the driver footwellwhile the vehicle is moving. Objects that are loose can becom...

In the event of damage or fire involving an electric vehicle (EV) orhybrid-electric vehicle (HEV): • Always assume the high-voltage battery and associated componentsare energized and fully charged. • Exposed electrical components, wires, and high-voltage batteriespresent potential high-voltage shock...

Always • Call 911 if assistance is needed and advise that an electric orhybrid-electric vehicle is involved. • Do not touch exposed electrical components or the enginecompartment, as a shock hazard may exist. • Avoid contact with leaking fluids and gases, and remain out of the wayof oncoming traffic...

ROADSIDE ASSISTANCE Vehicles Sold in the U.S.: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford MotorCompany offers a complimentary roadside assistance program.This program is separate from the New Vehicle Limited Warranty.The service is available: • 24 hours a...

Vehicles Sold in the U.S.: Using Roadside Assistance Complete the roadside assistance identification card and place it in yourwallet for quick reference. This card is found in the owner’s manualportfolio in the glove compartment. U.S. Ford vehicle customers who require Roadside Assistance, call1-800...

FUEL CUT-OFF SWITCH WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected byan authorized dealer after any collision. In the event of a moderate to severe coll...

To reactivate the vehicle after either event perform the following steps: 1. Press the START/STOP button to power the vehicle on. 2. Press the START/STOP button to power the vehicle off. 3. Press the START/STOP button to power the vehicle on again. Note: After completing this process the vehicle wil...

Connecting the Jumper Cables WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery or a surge ofthe battery. Your vehicle has a 12 volt battery that has two prongs accessible...

Note: In the illustration, the vehicle on the bottom is used to designatethe assisting (boosting) battery. Note: Remove the red cap from the positive prong (A) on your vehiclebefore connecting the cables. 1. Connect the positive (+) jumpercable to the positive (+) prong (A)of the discharged battery....

Removing the Jumper Cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Remove the jumper cables in the reverse order that they wereconnected. 1. Remove the jumper cable fromthe negative (-) prong on yourvehicle’s battery. 2. Remove the ...

GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorizeddealer. While any authorized dealer handling your vehicle line willprovide warranty service, we recommend you return to your sellingauthorized dealer who wants to ensure your continued satisfaction. Plea...

• Ford Genuine Accessories • Service specials and promotions. In Canada: Mailing address Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 0C8 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Additional Assistance If you have questions or concerns,...

UTILIZING THE MEDIATION or ARBITRATION PROGRAM(CANADA ONLY) This pertains to vehicles delivered to authorized Canadian dealers.In those cases, where you continue to feel that the efforts by Ford ofCanada and the authorized dealer to resolve a factory-related vehicleservice concern have been unsatisf...

CHANGING A FUSE Fuses WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. If electrical components in the vehicleare not working, a fuse may haveblown. Blown fuses are identifi...

FUSE SPECIFICATION CHART Pre-Fuse Box Your vehicle has a pre-fuse box attached to the power distribution box.There is a second pre-fuse box attached to the 12-volt battery terminalin the rear of your vehicle. They contain high-current fuses. If you needto replace one of these fuses, see an authorize...

GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthinessand resale value. There is a large network of Ford authorized dealerswho are there to help you with their professional servicing expertise.We believe that their specially trained technicians are best qualifie...

OPENING AND CLOSING THE HOOD 1. Inside the vehicle, pull the hoodrelease handle located under theinstrument panel. 2. Go to the front of the vehicle. 3. Raise the hood slightly andrelease the secondary latch locatedunder the front center of the hood. 4. Raise the hood and support itwith the prop rod...

UNDER HOOD OVERVIEW 2.0L ATK iVCT Engine WARNING: The inverter system controller contains various high-voltage components that can cause serious injury or death. The inverter system controller is not serviceable and should never betouched, probed, or tampered with. Note: Do not attempt to service an...

ENGINE OIL DIPSTICK A. MIN B. MAX ENGINE OIL CHECK Note: Check the level before starting the engine. Note: Make sure that the level is between the MIN and MAX marks. 1. Make sure that your vehicle is on level ground. 2. Turn the engine off and wait 10 minutes for the oil to drain into theoil pan. 3....

COOLANT Engine Coolant and Inverter System Controller Coolant Your vehicle is equipped with two separate cooling systems. One is forcooling the engine and one is for cooling the inverter system controllerthat is specific to the hybrid operating system. The two systems operatesimilarly, with the inve...

The coolant concentration should be maintained at 50%. Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool ROB75240 available from yourdealer. Ford does not recommend the use of hydrometers or coolant teststrips for measuring coolant concentration...

5. Close the engine coolant reservoir cap. 6. Clean the Easy Fuel funnel. 7. Store the Easy Fuel funnel in the storage compartment. Whenever you add engine coolant, check the coolant level in the enginecoolant reservoir the next few times you drive the vehicle. If necessary,add enough prediluted eng...

If you drive in extremely hot climates: • It may be necessary to have a Ford authorized dealer decrease thecoolant concentration to 40%. • A coolant concentration of 40% will provide improved overheatprotection. Engine coolant concentrations below 40% will decrease thecorrosion/freeze protection cha...

When Fail-Safe Mode is Activated WARNING: Fail-safe mode is for use during emergencies only. Operate the vehicle in fail-safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs.When in fail-safe mode, the vehicle will have limited power, will no...

BRAKE FLUID CHECK Fluid levels between the MIN and MAX lines are within the normaloperating range; there is no need to add fluid. If the fluid levels areoutside of the normal operating range, the performance of the systemcould be compromised; seek service from your authorized dealerimmediately. POWE...

CHANGING THE LOW VOLTAGE BATTERY Your vehicle is equipped with a Motorcraft® maintenance-free lowvoltage battery which normally does not require additional water duringits life of service. Note: See an authorized dealer for low voltage battery access, testing, or replacement. When a low voltage batt...

Setting the Front Wipers in the Service Position 1. Make sure that the outside of thewindshield is free from snow and ice. 2. Switch on the ignition. 3. Switch off the ignition, and movethe wiper lever to position A withinthree seconds. Hold the lever inposition A. 4. Release the lever when thewiper...

Changing the Rear Window Wiper Blade 1. Lift the wiper arm. 2. Slightly rotate the wiper bladefrom the wiper arm. 3. Disengage the wiper blade fromthe wiper arm. 4. Remove the wiper blade. Note: Make sure that the wiper blade locks into place. 5. Install in the reverse order. Replace wiper blades at...

Identifying Air Filter Element Components A. Air cleaner assembly B. Air cleaner cover C. Air cleaner outlet tube D. Positive crankcase ventilation (PCV) tube E. Air cleaner intake tube Removing the Engine Air Filter Element 1. Loosen the hose clamps for aircleaner outlet tube (C). Disconnectthe tub...

Installing the Engine Air Filter Element Note: Clean the inside of the air filter assembly before installing a new air filter. 1. Install the new engine air filter into the engine air cleaner assembly. 2. Install the air cleaner cover (B)and tighten the 5 bolts. 3. Position the air cleaner assembly(...

3. Turn on the low beam headlamps to illuminate the wall or screen andopen the hood. To see a clearer light pattern for adjusting, you may want to block thelight from one headlamp while adjusting the other. On the wall or screen you willobserve a flat zone of high intensitylight located at the top o...

REMOVING A HEADLAMP 1. Make sure the lighting control isin the off position and open thehood. 2. Remove the two screws from theheadlamp assembly. 3. Carefully pull the headlampassembly as far as possibletowards the center of the vehicleto disengage it from the lower fixingpoint. 4. Carefully lift th...

Replacing the Low BeamHeadlamp Bulb: 1. Remove the headlamp assembly. 2. Remove the cover. 3. Turn the bulb holdercounterclockwise and remove it. 4. Remove the bulb from theheadlamp assembly. Replacing the Side Lamp Bulb: 1. Remove the headlamp assembly. 2. Remove the service cap. 3. Remove the bulb...

4. Remove the wing nut. 5. Gently pull the lamp assemblyaway from the vehicle 6. Disconnect the electricalconnector. 7. Remove the bulb holder. 8. Gently press the bulb intothe bulb holder, turn the bulbcounterclockwise, and removethe bulb. A. Reverse lamp B. Tail lamp Install the new bulb in revers...

Replacing the Center High Mounted Brake Lamp Bulbs: 1. Open the liftgate. 2. Detach the clips above theinboard side of the rear window. 3. Insert a suitable tool into theholes. 4. Carefully pull the lamp towardsthe front of the vehicle in order torelease the spring clips. 5. Gently pull the lamp ass...

REPAIRING MINOR PAINT DAMAGE Your authorized dealer has touch-up paint to match your vehicle’s color.Take your color code (printed on a sticker in the driver’s door jamb) toyour authorized dealer to make sure you get the correct color. • Remove particles, such as bird droppings, tree sap, insect dep...

CLEANING THE ALLOY WHEELS Note: Do not use chrome cleaner, metal cleaner or polish on wheels and wheel covers. Aluminum wheels and wheel covers are coated with a clearcoat paintfinish. In order to maintain their shine: • Clean weekly with Motorcraft® Wheel and Tire Cleaner. Heavy dirtand brake dust ...

Removing Vehicle from Storage When your vehicle is ready to come out of storage, do the following: • Wash your vehicle to remove any dirt or grease film build-up onwindow surfaces. • Check windshield wipers for any deterioration. • Check under the hood for any foreign material that may have collecte...

TIRE CARE Information About Uniform Tire Quality Grading Tire Quality Grades apply to newpneumatic passenger car tires. The TireQuality Grades can be found whereapplicable on the tire sidewall betweentread shoulder and maximum sectionwidth. For example: • Treadwear 200 Traction AA Temperature A Thes...

Traction AA A B C Note: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering,hydroplaning or peak traction characteristics. The traction grades, from highest to lowest are AA, A, B, and C.The grades represent the tir...

INFORMATION CONTAINED ON THE TIRE SIDEWALL Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the sidewall of all tires. This informationidentifies and describes the fundamental characteristics of the tire and alsoprovides a U.S. DOT Tire Identifi...

E. 15: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheeldiameter. F. 95: Indicates the tire’s load index. It is an index that relates to how much weight a tire can carry. You may find this information in yourowner...

Information on T Type Tires T type tires have some additionalinformation beyond those of P typetires. These differences aredescribed below. T145/80D16 is an example of a tiresize. Note: The temporary tire size for your vehicle may be different fromthis example. Tire Quality Gradesdo not apply to thi...

INFLATING YOUR TIRES Safe operation of your vehicle requires that your tires are properlyinflated. Remember that a tire can lose up to half of its air pressurewithout appearing flat. Every day before you drive, check your tires. If one looks lower thanthe others, use a tire gauge to check pressure o...

Maximum Inflation Pressure is the tire manufacturer’s maximum permissible pressure or the pressure at which the maximum loadcan be carried by the tire. This pressure is normally higher than themanufacturer’s recommended cold inflation pressure which can be foundon the Safety Compliance Certification...

Damage Periodically inspect the tire treads and sidewalls for damage (suchas bulges in the tread or sidewalls, cracks in the tread groove andseparation in the tread or sidewall). If damage is observed or suspected,have the tire inspected by a tire professional. Tires can be damagedduring off-road us...

Tire Replacement Requirements WARNING: Only use replacement tires and wheels that are the same size, load index, speed rating and type (such as P-metric versus LT-metric or all-season versus all-terrain) as those originallyprovided by Ford. The recommended tire and wheel size may be found oneither t...

Important: Remember to replace the wheel valve stems when the road tires are replaced on your vehicle. The two front tires or two rear tires should generally be replaced as a pair. The tire pressure sensors mounted in the wheels (originally installed onyour vehicle) are not designed to be used in af...

Tire and Wheel Alignment A bad jolt from hitting a curb or pothole can cause the front end of yourvehicle to become misaligned or cause damage to your tires. If yourvehicle seems to pull to one side when you are driving, the wheels maybe out of alignment. Have an authorized dealer check the wheelali...

USING SNOW CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performanceof your vehicle, which could result in an increased risk of loss of vehiclecontrol, vehicl...

Please note that the TPMS is not a substitute for proper tiremaintenance, and it is the driver’s responsibility to maintain correct tirepressure, even if under-inflation has not reached the level to triggerillumination of the TPMS low tire pressure telltale. Your vehicle has also been equipped with ...

Understanding Your Tire Pressure Monitoring System The tire pressure monitoring system measures pressure in your four roadtires and sends the tire pressure readings to your vehicle. The low tirepressure warning light will turn on if the tire pressure is significantly low.Once the light is illuminate...

TEMPORARY MOBILITY KIT Note: The temporary mobility kit sealant compound in the canister is to be used for one tire only. See your Ford authorized dealer for additionalreplacement sealant canisters. The kit is located under the frontrow passenger seat. Loosen the Velcro® straps to accessthe kit. The...

A. Air compressor (inside) B. Diverter knob C. On/Off button D. Air pressure gauge E. Sealant bottle/canister F. Sealant filling clear tube G. Sealant tube – tire valveconnector H. Yellow cap tool I. Air compressor hose J. Air hose – tire valve connector K. Accessory power plug L. Casing/housing Gen...

Tips for Use of the Temporary Mobility Kit Read the following list of tips to make sure safe operation of thetemporary mobility kit: • Before operating the temporary mobility kit, make sure your vehicle issafely off the road and away from moving traffic. Turn on the hazardlights. • Always set the pa...

9. When the recommended tire pressure is reached, turn off the kit bypressing the on and off button, then disconnect the kit from the tirevalve and the power point. Re-install the valve cap on the tire valve,place the tube cap on the metal connector, and return the kit to thestowage area. 10. Note: ...

4. Adjust the tire to therecommended inflation pressurefrom the Tire Label located on thedriver’s door or door jamb area. Note: The tire pressure has to be checked with the compressor in theOFF position to get the correct tirepressure reading. 5. Turn the compressor off bypressing the on/off button....

Removal of the sealant canister from the temporary mobility kit: 1. Unwrap the clear tube from thecompressor housing. 2. Locate the yellow cap at the endof the clear tube. 3. Using the yellow cap tool, pressthe tab located on the temporarymobility kit compressor housingwhile pulling up on the sealan...

Be sure to check the sealantcompound’s use-by date regularly.The use-by date is on the lowerright hand corner of the labellocated on the sealant canister. The sealant canister should be replaced after four years. TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING: When a wheel is i...

MOTORCRAFT® PART NUMBERS Component 2.0L ATK iVCT engine Air filter element 1 FA-1911 Oil filter 2 FL-910- S Low-Voltage Battery BXT-96R-500 / BXT-96R-590 Spark plugs 3 CYFS12YPC5 / SP531 Cabin air filter FP70 Windshield wiper blade WW29 (driver side) WW25 (passenger side) 1 Failure to use the correc...

VEHICLE IDENTIFICATION NUMBER The vehicle identification numberis located on the driver’s sideinstrument panel. Please note that in the graphic,XXXX is representative of yourvehicle identification number. The Vehicle Identification Number (VIN) contains the followinginformation: A. World manufacture...

ACCESSORIES For a complete listing of the accessories that are available for yourvehicle, please contact your dealer or visit our online store at: Accessories.Ford.com (U.S. only). Ford Custom Accessories are available for your vehicle through yourlocal Ford or Ford of Canada dealer. Ford Motor Comp...

FORD ESP EXTENDED SERVICE PLANS PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRSWITH A FORD EXTENDED SERVICE PLAN. SERVICE PLANS (U.S. only) More than 32 Million Ford and Lincoln owners have discovered thepowerful protection Ford ESP. It is the only extended service planbacked by Ford Motor ...

Interest Free Financing Options Available Take advantage of our interest free installment payment plan. Just a 10%down payment will provide you with an affordable, no interest, no feepayment program. Complete the information below and mail to: Ford ESPPO Box 8072Royal Oak Michigan 48068-0039 To lear...

GENERAL MAINTENANCE INFORMATION Why Maintain Your Vehicle? Carefully following the maintenance schedule helps protect against majorrepair expenses resulting from neglect or inadequate maintenance andmay also help to increase the value of your vehicle when you sell ortrade it. Keep all receipts for c...

Protecting Your Investment Maintenance is an investment that pays dividends in the form ofimproved reliability, durability and resale value. To maintain the properperformance of your vehicle and its emission control systems, it isimperative that scheduled maintenance be completed at the designatedin...

NORMAL SCHEDULED MAINTENANCE AND LOG C-MAX Full Hybrid Normal Scheduled Maintenance * At every oil changeinterval as indicatedby the informationdisplay. Can beup to 10000 miles(16000 km) or12 months. Change engine oil and filter. ** Rotate tires, inspect tire wear and measuretread depth. Perform mul...

Additional Maintenance Items * Every 20000 miles(32000 km) Replace cabin air filter. Every 30000 miles(48000 km) Replace engine air filter. At 100000 miles(160000 km) Change engine coolant and motor/electronicscoolant. ** Every 100000 miles(160000 km) Replace spark plugs. Every 150000 miles(240000 k...

C-MAX Energi Normal Scheduled Maintenance * At every oil changeinterval as indicatedby the informationdisplay. Change engine oil and filter. ** Inspect automatic transmission fluid level.Consult dealer for requirements. Inspect brake pads, shoes, rotors, drums,brake linings, hoses and parking brake....

Maintenance Schedule Log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ...

Operating in Dusty or Sandy Conditions such as Unpaved or Dusty Roads Inspect frequently,service as required Replace cabin air filter. Replace engine air filter. Every 5000 miles(8000 km) Inspect the wheels and related components forabnormal noise, wear, looseness or drag. Rotate tires, inspect tire...

Special Operating Condition Log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D A...

EXCEPTIONS California fuel filter replacement: If the vehicle is registered in California, the California Air Resources Board has determined that thefailure to perform this maintenance item will not nullify the emissionwarranty or limit recall liability prior to the completion of the vehicle’suseful...

Engine Coolant and Motor/Electronics Coolant Change Log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C...

GENERAL INFORMATION Make sure you review your device’s manual before using it with SYNC. Support The SYNC support team is available to help you with any questions youcannot answer on your own. Monday-Saturday, 8:30am-8:00pm EST In the United States, call: 1–888–270–1055 In Canada, call: 1–800–565–36...

• Do not leave playing devices in your vehicle during extreme conditionsas it could cause them damage. See your device’s manual for furtherinformation. • Do not attempt to service or repair the system. See your authorizeddealer. For your safety, some SYNC functions are speed-dependent. Their useis l...

Adjusting the Interaction Level Push the voice icon; when prompted, say “Voice settings”, thenany of the following: When you say: The system: “Interaction mode standard” Provides more detailed interaction and guidance. “Interaction mode advanced” Provides less audible interaction and more tone promp...

Helpful Hints • Make sure the interior of the vehicle is as quiet as possible. Windnoise from open windows and road vibrations may prevent the systemfrom correctly recognizing spoken commands. • After pressing the voice icon, wait until after the tone sounds andListening appears before saying a comm...

Making Calls Press the voice icon and when prompted say:1. Say “Call <name>” or “Dial”, then the desired number.2. When the system confirms the number, say “Dial” again to initiate the call. To erase the last spoken digit, say “Delete” or press the left arrowbutton. To erase all spoken digits,...

Accessing Features through the Phone Menu SYNC’s phone menu allows you to redial a number, access your callhistory and phone book and send text messages as well as access phoneand system settings. You can also access advanced features, such as 911Assist®, Vehicle Health Report and SYNC Services.1. P...

When you select: You can: Text Message 1 Enables you to send, download and deletetext messages. Phone Settings 1 Allows you to view your phone’s status, setring tones, select your message notification,change phone book entries and automaticallydownload your cellular phone among otherfeatures. SYNC S...

Receiving a Text Message Note: This is a phone-dependent feature. Your phone must support downloading text messages using Bluetooth to receive incoming textmessages. Note: Forwarding a text message is a speed-dependent feature and can only be done when the vehicle is traveling at 3 mph (5 km/h) or l...

Delete All Messages? allows you to delete current text messages from SYNC (not your phone). To delete the messages, press OK to select.The display indicates when all your text messages have been deletedand SYNC returns you to the text message menu. Note: SYNC does not automatically download all of y...

When you select: You can: Modify Phonebook Modify the contents of your phone book(i.e., add, delete, download). Press OK toselect and scroll between: Add Contacts: Press OK to add more contactsfrom your phone book. Push the desiredcontact(s) on your phone. See your phone’suser guide on how to push c...

System Settings System Settings provide access to your Bluetooth Devices andAdvanced menu features. Use the arrow buttons to scroll through themenu options. The Bluetooth Devices menu allows you to add, connect, delete and set aphone as primary as well as turn your Bluetooth feature on and off. The ...

If you select: You can: Set Bluetooth On/Off Turn the Bluetooth feature on and off.Press OK and scroll to toggle between On andOff. When the desired selection is chosen,press OK. Note: Turning Bluetooth off disconnects all Bluetooth devices and deactivates allBluetooth features. Delete Device Delete...

SYNC APPLICATIONS AND SERVICES (IF EQUIPPED) Note: In order for the following features to work, your cellular phone must be compatible with SYNC. To check your phone’s compatibility, visitwww.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. • SYNC Services (if equipped, U.S. only): Provides ...

Vehicle Health Report WARNING: Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Report supplements, but cannotreplace normal maintenance and vehicle inspection. Vehicle HealthReport only monitors c...

To run a report using the phone button:1. Press the phone button to enter Phone Menu.2. Scroll until Vehicle Health is selected and press OK.3. Scroll to select from the following options: Vehicle Health Report Options User Preferences:Press OK to selectand enter the menu.Scroll to select from: Auto...

2. Follow the voice prompts to select your destination. Once your destination is selected, your current vehicle location is uploaded anda route based on current traffic conditions is calculated and sentback to your vehicle. After the route download is complete, thephone call is automatically ended. ...

SYNC Services Quick Tips Portable Your subscription is associated with yourBluetooth-enabled cellular phone number,not your VIN (Vehicle Identification Number).You can pair and connect your phone to anyvehicle equipped with Traffic, Directions andInformation and continue enjoying yourpersonalized se...

“USB” “Search song <name>” 1,3 “Search track <name>” 1,3 “Shuffle off” “Shuffle on” “Similar music” “What’s playing?” 1 “<name>” is a dynamic listing, meaning that it could be the name of any desired group, artist, etc. 2 Voice commands which are only available in folder mode. 3 Vo...

Voice Command Guide “Similar Music” The system compiles a playlist and then playssimilar music to what is currently playingfrom the USB port using indexed metadatainformation. “Search/PlayArtist/Track/Album” The system searches for a specificartist/track/album from the music indexedthrough the USB p...

Media Menu Features The media menu allows you to select your media source, how to playyour music (by artist, genre, shuffle, repeat, etc.), and also to add,connect or delete devices.1. Press AUX and then MENU to enter the Media Menu.2. Scroll to cycle through: When you select: You can: Play Menu Pla...

When you select: You can: Media Settings Choose to shuffle or repeat your music and selectyour Autoplay settings. Once these selections areturned on, they remain on until turned off. PressSEEK to play the previous or next track. Note: Some digital media players require both USB and line in ports to ...

When you select: You can: Explore USB Explore all supported digital media on yourmedia device connected to the USB port.You can only view media content which iscompatible with SYNC; other files saved arenot visible.Press OK to select. Then scroll to exploreindexed media on your flash drive. Similar ...

Advanced Menu Options This menu allows you to access settings such as prompts, language,performing a master reset as well as returning to factory defaults.1. Press AUX and then MENU to access the Media Menu.2. Scroll until System Settings appears and select OK.3. Scroll until Advanced appears.4. Pre...

When you select: You can: Master Reset Completely erase all information stored onSYNC (all phonebook, call history, textmessages and all paired devices) and returnto the factory default settings. Application Download new software applications(if available) and then load the desiredapplications throu...

Vehicle Health Report/Services (Traffic, Directions and Information) Issues Issue Possible Cause(s) Possible Solution(s) I received a textthat the VehicleHealth Report isnot activated. • Your account may not beactivated on thewebsite, OR • You may have the wrong VIN(vehicleidentificationnumber) list...

INTRODUCTION WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus offthe road. Your primary responsibility is the safe operation of yourvehicle. We recommend agains...

SETTINGS Press to select any of the following: • Clock • Display • Sound • Vehicle • Settings • Help HOME Press to access your home screen. Depending on your vehicle’s optionpackage and software, your screens may vary in appearance from thedescriptions in this section. Your features may also be limi...

Safety Information WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take theirfocus off the road. Your primary responsibility is the safe operation ofthe vehicle. We ...

See the following chart for more specific examples: Restricted Features Cellular Phone Pairing a Bluetooth phone Adding phonebook contacts or uploadingphonebook contacts (from a USB) List entries are limited for phone contacts andrecent phone call entries System Functionality Editing the keypad code...

ACCESSING AND ADJUSTING MODES THROUGH YOUR RIGHTVEHICLE INFORMATION DISPLAY The display is located on the right side of your instrument cluster.You can use your steering wheel controls to view and make minoradjustments to active modes without taking your hands off the wheel.For example: • In Enterta...

Helpful Hints • Make sure the interior of your vehicle is as quiet as possible. Windnoise from open windows and road vibrations may prevent the systemfrom correctly recognizing spoken commands. • After pressing the voice icon, wait until after the tone sounds andListening appears before saying a com...

Some of the voice commands that are available while viewing this screenare: “STREET ADDRESS” “Enter house number” “Change house number” “Enter street name” “Change street name” “Enter city” “Change city” “Enter state” “Change state” If you choose Points of Interest from the navigation screen, you ca...

Browsing Device Content When listening to audio on a device, you can browse through otherdevices without having to change sources. For example, if you arecurrently listening to audio on an SD card, you can browse all the artiststhat are stored on your USB device. Press the voice icon on the steering...

Your voice system allows you to change audio sources with a simplevoice command. For example, if you are listening to music on a USBdevice, then want to switch to a satellite radio channel, simply press thevoice button on the steering wheel controls and say the name of theSIRIUS station (such as, “t...

When HD Radio broadcasts are active, you can access the followingfunctions: • Scan allows you to hear a brief sampling of all available stations. This feature still works when HD Radio reception is on, although it doesnot scan for HD2-HD7 channels. You may see the HD logo appear ifthe station has a ...

HD Radio™ Technology manufactured under license from iBiquity DigitalCorp. U.S. and foreign patents. HD Radio™ and the HD and HD Radiologos are proprietary trademarks of iBiquity Digital Corp. Ford MotorCompany and iBiquity Digital Corp. are not responsible for the contentsent using HD Radio technol...

“TUNE” “<87.9–107.9>” “FM autoset” “<87.9-107.9> HD <#>” * “FM autoset preset <#>” “<530–1710>” “FM preset <#>” “AM” “FM1” “AM <530–1710>” “FM 1 preset <#>” “AM autoset” “FM2” “AM autoset preset <#>” “FM 2 preset <#>” “AM preset <#>” ...

Scan Touch this button to hear a brief sampling of channels. Options Sound Settings allows you to adjust settings for: • Bass • Midrange • Treble • Balance and Fade • DSP (Digital Signal Processing) • Occupancy Mode • Speed Compensated Volume. Note: Your vehicle may not have all these sound settings...

“TUNE” “Sirius <0–223>” “<Channel name>” “Preset <#>” “SAT” “SAT 1” “SAT 1 preset <#>” “SAT 2” “SAT 2 preset <#>” “SAT 3” “SAT 3 preset <#>” “Help” SIRIUS Satellite Radio Information Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete ...

SIRIUS Troubleshooting Tips Radio Display Condition Possible Action Unsubscribed Channel. Your subscription does not include thischannel. Contact SIRIUS at1–888–539–7474 tosubscribe to thechannel, or tune toanother channel. No Signal. The signal is lost fromthe SIRIUS satellite orSIRIUS tower to you...

SD Card Slot and USB Port SD Card Slot Note: Your SD card slot is spring-loaded. To remove the SD card, press the card in and the system ejects it. Do not attempt to pull the card toremove it as this could cause damage. Note: The navigation system also uses this card slot. See Navigation system late...

Playing Music from Your Device Insert your device and select the SD Card or USB tab once the system recognizes it. You can then select from the following options: Repeat replays the currently playing song or album. Shuffle plays music on the selected album or folder in random order. Similar Music al...

SD Card and USB Voice Commands If you are listening to a USB device or an SD card, press thevoice button on the steering wheel control. When prompted, sayany of the commands in the following chart. If you are not listening to a USB device or an SD card, press the voicebutton and, after the tone, say...

Bluetooth Audio Your system allows you to stream audio over your vehicle’s speakers fromyour connected, Bluetooth-enabled cellular phone. To access, press the lower left corner on the touchscreen, thenselect the BT Stereo tab. Bluetooth Audio Voice Commands If you are listening to a Bluetooth audio ...

Troubleshooting • Do not connect the audio input jack to a line level output. The jackonly works correctly with devices that have a headphone output witha volume control. • Do not set the portable music player’s volume level higher than isnecessary to match the volume of the CD or FM radio as this c...

Receiving Calls During an incoming call, an audible tone sounds. Call informationappears in the display if it is available. Accept the call by pressing Accept on the touchscreen or by pressing this phone button on your steering wheel controls. Reject the call by pressing Reject on the touchscreen or...

Composing a Text Message Note: This is a speed-dependent feature. It is unavailable when your vehicle is traveling at speeds over 3 mph (5 km/h). Note: Downloading and sending text messages using Bluetooth are phone-dependent features.1. Touch the top left corner of the display to access the Phone m...

Receiving a Text Message When a new message arrives, an audible tone sounds and the screendisplays a pop-up with the caller name and ID, if supported by yourphone. You can press: • View to view the text message. • Listen for SYNC to read the message to you. • Dial to call the contact. • Ignore to ex...

Internet Data Connection If your phone is compatible, use this screen to adjust your internet dataconnection. Select to make your connection profile with the personalarea network or to turn off your connection. You can also choose toadjust your settings or have the system always connect, never conne...

“MESSAGES” “Call” “Forward text messages” “Listen to text message <#>” “Listen to text messages” “Reply to text messages” “Help” ELECTRIC VEHICLE INFORMATION Your system has special electric vehicle screens, which displaypower flow and charge settings. To access these screens, pressthe EV Info...

A. My GO Time summary displays the next My GO Time and cabin temperature setting. B. Estimated charge time limits • Displays the estimated minimum and maximum times to fully chargethe high-voltage battery. • Displays the battery’s current charge as a percentage. C. Charge profile and mode displays t...

The system also alerts you to any conflicts by highlighting areas of thescreen in yellow. If your battery cannot have a full charge by thescheduled drive time, the system highlights the current My GO Time andActual Charge End Time and a message Charge at GO Time: under 100% appears. This is normal; ...

Start is the scheduled start time of charging. • At Plug In: When the vehicle is in Charge Now mode, and unplugged, the message At Plug In appears, indicating the vehicleimmediately starts charging once you plug it in. Once you plug it in,the system shows the actual charge start time. • Scheduled Ch...

GO Time events displays the GO Time day-of-week and time. The blue highlighted GO Time is the current GO Time the vehicle is using forcharge scheduling and cabin conditioning. You can schedule two GOTime events per day for each day of the week. • GO Time allows you to edit the GO Time and cabin cond...

Engine On due to Grade Assist The engine is on to provide increasedpowertrain braking when you turn on thegrade assist feature. Turn off the grade assistfeature to return to electric mode. Oil Maintenance(Energi Only) The engine is on to maintain engine oilquality. The vehicle returns to electric mo...

INFORMATION If your vehicle is equipped with Navigation, touch the i(Information) button to access these features. If your vehicleis not equipped with Navigation, touch the corner of the touchscreen with the green tab. Under the Information menu, you can access features, such as: A. SYNC® Services B...

Connecting to SYNC Services Using the Touchscreen If your vehicle is equipped with Navigation, touch the i(Information) button to access these features. If your vehicleis not equipped with Navigation, touch the corner of the touchscreen with the green tab. Press Services. 1. Select Connect to Servic...

Disconnecting from SYNC Services 1. Press and hold the hang-up phone button on the steering wheel.2. Say “Goodbye” from the SYNC Services main menu. SYNC Services quick tips Personalizing You can personalize your Services feature to providequicker access to your most used or favoriteinformation. You...

SIRIUS Travel Link (If Equipped and If Activated) WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus offthe road. Your primary responsibility is the safe operatio...

Weather Touch this button to view the nearby weather, current weather, or the five day forecast for the chosen area. Select Map to see the weather map, which can show storms, radar information, charts and winds. Select Area to select from a listing of weather locations. Sports Info Touch this button...

Calendar If your vehicle is equipped with Navigation, touch the i(Information) button to access these features. If your vehicleis not equipped with Navigation, touch the corner of the touchscreen with the green tab. Press Calendar. You can view the current calendar by day, week or month. 911 Assist®...

Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature. If a crash deploys an airbag (excludes knee airbags and rear inflatablesafety belts [if equipped]) or activates the fuel pump shut-off, yourSYNC-equipped vehicle m...

Vehicle Health Report (If Equipped, U.S. Only) WARNING: Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Report supplements, but cannotreplace, normal maintenance and vehicle inspection. Vehicle He...

Making a Report If your vehicle is equipped with Navigation, touch the i(Information) button to access these features. If your vehicle isnot equipped with Navigation, touch the corner of the touchscreen with the green tab. If you want to run a report by using the touchscreen, touch Apps > Vehicle...

Display You can adjust the touchscreen display through the touchscreen or bypressing the voice button on your steering wheel controls and whenprompted, say, “Display settings”. Press the Settings icon > Display, then select from the following: Brightness allows you to make the screen display brig...

Sound Press the Settings icon > Sound, then select from the following: Sound Settings Bass DSP * Midrange Occupancy Mode * Treble Speed Compensated Volume Set Balance and Fade * If equipped. Vehicle Press the Settings icon > Vehicle, then select from the following: • Active Park Assist • Vehic...

Enable Valet Mode Note: If the system locks, and you need to reset the PIN, enter 3681 and the system unlocks. Valet mode allows you to lock the system. No information is accessibleuntil the system is unlocked with the correct PIN.1. Press the Settings icon > Vehicle > Enable Valet Mode. 2. Wh...

Navigation Press the Settings icon > Settings > Navigation, then select from the following: Navigation Map Preferences Turn breadcrumbs on and off. Have the system display your turn list top tobottom or bottom to top. Turn the Parking POI notification on and off. Route Preferences Have the sys...

Wireless & Internet USB MobileBroadband Instead of using Wi-Fi, your system can alsouse a USB mobile broadband connection toaccess the internet. (You must turn on yourmobile broadband device on your personalcomputer before connecting it to the system.)This screen allows you to set up what is you...

CLIMATE Press the lower right corner on the touchscreen to access your climatecontrol features. Depending on your vehicle line and option package,your climate screen may look different from the screen shown here. A. Power: Touch to switch the system off and on. Outside air cannot enter your vehicle ...

Additional climate control voice commands “Maximum windshield on” “Windshield floor on” “Minimum fan” “Windshield panel floor on” “Off” “Windshield panel on” “On” “Help” * If you have said “Temperature”, you can say any of the commands in the following “Temperature” chart. “TEMPERATURE” “<15.5–29...

Setting a Destination Press the green corner of your touchscreen, then Dest when it appears. Choose any of the following: Destination Selections My Home Street Address Favorites Intersection Previous Destinations City Center Point of Interest Map Emergency Edit Route Cancel Route Previous Starting P...

Range Rings and Charge Points (Energi Only) Shaded rings appear on the map when you are driving in EV Now mode.The inner ring with no shading indicates a safe range you can travelusing plug-in power only. The lightly shaded outer ring reflects a rangewhere your vehicle may or may not be able while d...

cityseekr (If Available) Note: cityseekr point of interest information is limited to approximately 154 cities (132 in the U.S., 13 in Canada and 9 in Mexico). cityseekr, when available, is a service thatprovides more information about certainpoints of interest such as restaurants,hotels and attracti...

When you are viewing more information for hotels, cityseekr also tellsyou if the hotel has certain services and facilities using icons. Hotel Services and Facilities Restaurant 24 Hr Room Service Business Center Fitness Center Handicap Facilities Internet Access Laundry Pool Refrigerator Wi-Fi For r...

Setting Your Navigation Preferences Select settings for the system to take into account when planning yourroute. Press the Settings icon > Settings > Navigation. When you select: You can: MapPreferences Turn breadcrumbs on and off. Have the system display your turn list top to bottomor bottom ...

When you select: You can: Avoid Areas Choose areas which you want the system to avoidwhen calculating a route for you. Press Add to select a category.Once you select, the system tries to avoid thearea(s) if possible for all routes. To delete aselection, choose the listing on the screen. When thescre...

Change the appearance of the mapdisplay by repeatedly pressing thearrow button in the upper leftcorner of the screen. It togglesbetween three different map modes:Heading up, North up, and 3D. Heading up (2D map) always shows the direction of forward travel to be upward on the screen. This view is av...

Map Icons Vehicle mark shows the current location of your vehicle. It stays in the center of the map display, except when in scrollmode. Scroll cursor allows you to scroll the map; the fixed icon is in the center of the screen. The map position closest to the cursoris in a window on the top center p...

“DESTINATION” “<nametag>” “<POI category>” “Favorites” “Home” “Intersection” “Nearest <POI category>” “Nearest POI” “Play nametags” “POI category” “Previous destination” “Street address” “Help” “NAVIGATION” “Destination” * “Zoom city” “Zoom country” “Zoom in minimum” “Zoom out maxi...

GENERAL INFORMATION SYNC® End User License Agreement (EULA) • You have acquired a device (“DEVICE”) that includes software licensed by Ford Motor Company and its affiliates (“FORD MOTOR COMPANY”)from an affiliate of Microsoft Corporation (“MS”). Those installed softwareproducts of MS origin, as well...

DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS: • Speech Recognition: If the SOFTWARE includes speech recognition component(s), you should understand that speech recognition is aninherently statistical process and that recognition errors are inherentin the process. Neither FORD MOTOR COMPANY nor its su...

• Security Updates/Digital Rights Management: Content owners use the WMDRM technology included in your DEVICE to protect theirintellectual property, included copyrighted content. Portions of theSOFTWARE on your DEVICE use WMDRM software to accessWMDRM-protected content. If the WMDRM software fails t...

INTELLECTUAL PROPERTY RIGHTS: All title and intellectual property rights in and to the SOFTWARE (including but not limited toany images, photographs, animations, video, audio, music, text and“applets,” incorporated into the SOFTWARE), the accompanying printedmaterials, and any copies of the SOFTWARE...

No Liability for Certain Damages: EXCEPT AS PROHIBITED BY LAW, FORD MOTOR COMPANY, ANY THIRD PARTY SOFTWARE ORSERVICES SUPPLIERS, MS, MICROSOFT CORPORATION AND THEIRAFFILIATES SHALL HAVE NO LIABILITY FOR ANY INDIRECT,SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISINGFROM OR IN CONNECTION WITH THE ...

Keep User’s Guide in Vehicle When kept in the vehicle, the User’s Guide will be a ready reference foryou and other users unfamiliar with the Windows Automotive-basedsystem. Please make certain that before using the system for the firsttime, all persons have access to the User’s Guide and read itsins...

8. Miscellaneous 8.1 This Agreement constitutes the entire agreement between TeleNavand you with respect to the subject matter hereof.8.2 Except for the limited licenses expressly granted in this Agreement,TeleNav retains all right, title and interest in and to the TeleNavSoftware, including without...

9. Other Vendors Terms and Conditions The TeleNav Software utilizes map and other data licensed toTeleNav by third party vendors for the benefit of you and other endusers. This Agreement includes end-user terms applicable to thesecompanies (included at the end of this Agreement), and thus youruse of...

Disclaimer of Warranty: NT AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES,EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE,MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE ORNON-INFRINGEMENT. Some States, Territories and Countries do notallow certain warranty exclusi...

Gracenote® Copyright CD and music — related data from Gracenote, Inc., copyright 娀 2000–2007 Gracenote. Gracenote Software, copyright 娀 2000–2007 Gracenote. This product and service may practice one or more of thefollowing U.S. Patents #5,987,525; #6,061,680; #6,154,773, #6,161,132,#6,230,192, #6,23...

Vehicle without MyFord Touch or MyLincoln Touch FCC ID: KMHSG1G1 IC: 1422A-SG1G1 FCC ID: WDGSG1G1 IC: 5248B-SG1G1 Vehicle with MyFord Touch or MyLincoln Touch FCC ID: KMHSYNCG2 IC: 1422A-SYNCG2 This device complies with Part 15 of the FCC Rules and with RSS-210 ofIndustry Canada. Operation is subjec...

911 Assist™ ......................401, 492 A ABS (see Brakes) .....................218 Accessing and using yourUSB port ....................................459 Accessing call history/phonebook during active call .............390 Accessing your calendar ..........492 Accessing your media menufeatures...

W Warning lights (see Lights) .....109 Washer fluid ......................292–293 reservoir ..................................283 Water, Driving through .............251 Windows power .........................................98rear wiper/washer .............91, 296 Windshield washer fluid andwipers ...