Fisher & Paykel DD247 - Manuals

7 1 SERVICE REQUIREMENTS 1.1 Health & Safety Note: When servicing the DishDrawer™, Health and Safety issues must be considered at all times. Specific safety issues are listed below with their appropriate icon. These are illustrated throughout the service information to remind service people of t...

8 1.2 Specialised Tools For servicing this product, specialised tools are required. 1.2.1 Static Strap To be used as ESD (electrostatic discharge) protection when replacing or handling electronic components.

9 2 DIMENSIONS & SPECIFICATIONS Product Dimensions Standard Product Product Size (mm) Product Size (inches) Minimum Cavity Size (mm) Minimum Cavity Size (inches) Height (Double) 820 -880mm 34 5/8 ” 820mm 32 5/16 ” Height Single 410mm 16 1/8 ” 412mm 16 1/4 ” Width 599mm 23 9/16 ” 600mm 23 5/8 ” D...

11 Component Specification Drying Fan 24V brushless DC motor 0.27A only replace if open or short circuit Diverter valve water softener 24V DC Coil 65 +/- 10 Ohms Coil Brine pump assembly 24V DC Coil 65 +/- 10 Ohms Coil Water softener 500 grams Salt Capacity approx. 14 regenerations 290+/- 10ml Resin...

12 Wash Profiles (Non Vented) NZ, AU GB, EU US, CA DD60 Australia/New Zealand Wash Profiles Wash Profile 524012 EE DD NZ 1-0-010 Incoming @ 20°C D F Wash D F Post Rinse 1 D F Post Rinse 2 D F Final Rinse D Dry Time (min) Total Water Fan run on (min) Heavy Time (min) 1 1 46 2 1 10 2 1 10 2 1 15 2 30 ...

13 Wash Profiles (Vented Single Integrated) DD60 Australia/New Zealand Wash Profiles Wash Profile 524019 EE DD NZ 21_0_010 (Vented) Incoming @ 20°C D F Wash D F Post Rinse 1 D F Post Rinse 2 D F Final Rinse D P D Dry Time (min) Total Water Fan run on (min) Heavy Time (min) 1 1 46 2 1 10 2 1 10 2 1 1...

14 3 TECHNICAL OVERVIEW 3.1 Chassis The DishDrawer™ chassis is one complete assembly composed of 5 steel metal components locked together by a proprietary riveting process. The chassis exterior is made of a lacquered electro-galvanised material. 3.2 Drawer Fronts Prefinished drawer fronts are formed...

15 3.3.2 Touch Switches Two touch switches are used on the secondary control panel. The one on the left is used to select the required wash cycle and the one on the right is used to turn the ECO option on or off( not on US & AA integrated models). (ECO times are not necessarily shorter than non-...

16 3.4 Motor The motor is a fully electronically controlled 80V, 60w, 3 phase, 6 pole brushless DC motor, running on wash at between 2200 - 2800 rpm depending on the cycle selected, and at approximately 5000 rpm on drain. 3.4.1 Rotor The rotor is a four-pole permanent magnet rotor with a graphite be...

18 3.5 Lid System The lid is a single piece of polymer plastic with a diaphragm/seal co-injection moulded into it. The centre of the lid can move relative to the seal. Each side of the lid is clipped into a yoke, which is in turn connected to a worm drive lid actuator assembly containing a small bru...

19 3.7.2 Dispensing Detergent and Rinse Aid The dispenser is mounted in the front of the wash tub, and is held in place with 2 brackets and 6 torx screws. The dispenser consists of two detergent chambers, the smaller one for the pre rinse and the larger one is the main wash bucket. The detergent dis...

21 3.9 Motor and Heater Plate Locknuts There are two locknuts holding the heater plate and motor housing assembly into the base of the tub, these form a watertight seal by compressing the two seals.When reassembling the motor, it is important that a motor shim is placed between the inner locknut and...

22 3.11 Filter Plate The filter plate is a stainless steel disk positioned below the dish rack and spray arm and completely encompasses the base of the tub. The drain filter has a rubber over mould around the edge to reduce soil re-depositing. Between the filter plate and rotor an o ring is also fit...

23 3.12 Drying Cycle Immediately after water from the final hot rinse has been drained from the tub, the drying cycle begins. The drying fan draws air through the vent in the rear into the tub where it absorbs water from the dish load. The moisture-laden air is then mixed with a larger quantity of a...

25 4 OPTION ADJUSTMENT MODE 4.1 How to Change the Setup Options (Classic, Designer & Integrated models) 4.1.1 Rinse Aid, Water Supply Hardness, Auto Power , End of Cycle Beeps, Closed Drawer Option, Clean/ Dirty Dish Symbol. To enter this setup mode, press POWER, then hold the ECO touch switch a...

26 4.1.3 Water Supply Hardness Setup (hd) The current supply hardness setting is shown using the red LEDs on the touch switch panel. One of five settings should be selected according to the known hardness of the supply water. DishDrawer Setting Grains per Gallon Parts per Million No LED 0-6 0-150 1 ...

27 4.2 Option Adjustment Quick Reference Charts 4.2.1 Classic Models There are 6 user options To enter the option mode, check that there is no wash underway, press the power button then open the drawer. Press the Eco button first with one finger, then the Keylock button with another finger, hold bot...

28 4.2.3 Integrated Models There are 5 user options: To enter the option mode, check that there is no wash underway, press the power button then open the drawer. Press the Eco button first with one finger, then the Keylock button with another finger, hold both until one long beep sounds, then releas...

30 5.1 DishDrawer Diagnostics (Classic, Designer & Interated models only) Wireless remote models refer p34. DishDrawer™ diagnostics can only be entered in Power Off mode, i.e. when there is no display on the LCD, or the badge LEDs are off. Note: If the product has been powered off at the wall du...

33 5.1.5 Temperature and Voltage Display (Not available on integrated or flat door models.) During a wash cycle, the current water temperature or the power supply rail voltage of the controller can be displayed on the LCD instead of the time remaining. To enter temperature/voltage display mode, star...

34 5.2 DishDrawer Diagnostics Wireless Badge Models The diagnostics for the wireless badge models are accessed through the USER SETUP FUNCTION , to access the User Setup Function: Open the tub Press and hold the PROGRAM and START/PAUSE switches on the touch panel simultaneously for 5 seconds (ensure...

36 6 FAULT CODES AND POOR PERFORMANCE Faults are displayed on the LCD (if fitted) and are also displayed on the touch switch panel for the integrated and flat door models and remote badge models. There are 10 “E” fault codes, which are displayed along with a spanner in the LCD (if fitted). Within th...

37 6.1 Fault Code Description Chart Fault Code LED Display Fault Possible Causes E1 Rinse LED The flood sensor in the base has been activated for more than 20 seconds. • Lid not closing • Overfilling • Foaming • Not draining • Lid seal damage • Dispenser or water softener seals leaking • Damaged wat...

40 Poor Dry Performance (Non Vented) QUESTION YES NO 1 Is the customer complaining of plastic items not drying? Advise customer that due to plastics having a low thermal mass, these items give inherently bad drying performance. Go to Question 2. 2 Is the customer using rinse aid? Go to Question 3, A...

42 Customers Complaint - glasses & cutlery have a cloudy white film on them and/or plates have a white chalky film on them Cause of problem. Hard water and not enough detergent being used. Minerals from the water are building up on the dishes or the water softener is not set to the correct water...

44 7 FAULT FINDING PROCEDURE If the product has an LCD display, it will be displaying either a fault code or a user warning. Fault codes begin with the letter “E”., user warnings begin with the letter “U”, the fault code is shown with a number. e.g. E2 If the product is integrated or has a wireless ...

46 7.1.5 Fault Code E2 - Motor Fault 1. Check the hall sensor (RPS) is correctly located and is held firmly in place on the motor stator and that the wiring harness is connected to it. 2. Check the harness connections at the motor and at the controller for signs of any water damage, corrosion or arc...

50 Fault Code E6 -Fan Fault 1. Check the harness connections on the component and the controller for signs of any water damage, corrosion or arcing. Replace if damaged. 2. Check that the harness is securely connected at the controller. 3. Run the drying fan (dF) in “HO” mode (refer p30 & 31) for...

53 Fault Code E9 - Microcontroller Fault There are 4 sub codes which relate to this fault code: Fault Code E9 - Sub Code 04 - ADC Error 1. If the product is an integrated or flat door model, replace the badge isolator first, run a fast test cycle in diagnostics to determine if the problem still occu...

54 Fault Code EC - Communications Fault Check the harness connections between the mains filter board and both controllers for signs of any water damage, corrosion or arcing. Replace if damaged. If the problem persists replace the mains filter board If the problem persists replace the top controller ...

55 8 WIRING DIAGRAMS 8.2 Power Distribution Concept 590087 39 7 WIRING DIAGRAMS 7.1 Power Distribution Concept       

56 8.3 Wiring Diagram                                                                                     ...

57 9 SERVICE PROCEDURES Caution: Due to the use of electronic switch mode power supply, all internal components, regardless of supply voltage, should be treated as live to earth (i.e. equal to the mains supply voltage) when the power is supplied to the DishDrawer. 9.1 Component Testing DEVICE CONNEC...

58 9.2 Drawer Front 1. Open the drawer 2. Locate the drawer pins on either side of the tub. 3. If the pins cannot be accessed due to being close to a wall, remove the tub from the slides first (refer p59, section 9.6). 4. Use pliers to pull on the pin and remove it from the side of the tub. 5. Suppo...

59 9.4 Toe Kick Removal 1. Partially open the bottom drawer. 2. Loosen the right and left hand toe kick screws. 3. Slide the toe kick towards the front of the tub until it comes off the mounting rails. 4. Refit in reverse manner. Retaining Screw 9.5 Lower Tub Cowling 1. Remove the lower drawer front...

60 9.7 Drying Duct - Top Tub Only 1. Open the drawer and remove the drawer front (refer section 9.2). 2. Use long nose pliers to gently release the plastic clips while pulling the duct downwards. 3. Refit in reverse manner, and ensure clips locate correctly. Clips 9.8 Drying Fan and Flap Valve 1. Re...

64 9.15 Wiring Cover 1. Remove the drawer front (refer section 9.2) 2. With the tub in the open position, carefully release the four wiring cover clips, two on each side, from under the front lower section of the tub. Take care not to damage them. 3. Release the four clips on the underside of the tu...

65 9.17 Hall Sensor 1. Remove the wiring cover (refer section 9.15) 2. Unplug the wiring connection from the hall sensor 3. Gently press the hall sensor locking tab in the direction shown and lift the hall sensor out. 4. Refit in reverse manner and ensure the hall sensor is properly clipped in. 9.18...

67 9.20 Yoke 1. Remove the lid, refer section 9.19. 2. Release the lid actuator from the bottom of the yoke by pushing with your thumb against one of the locking tabs. NOTE: In tall tub models use an adaptor between the yoke and the lid actuator. 3. Slide the front of the yoke downwards at an angle ...

68 9.22 Slide Rail Replacement. 1. Remove the tub, refer section 9.6 2. Remove the required lid actuator from the slide rail being replaced, refer section 9.21. 3. Remove the appropriate chassis trim (refer section 9.27) to gain access to the screws of the rail being replaced. 4. Remove the 2 hex dr...

69 9.24 Water Inlet Valve 1. Remove the lower tub, refer section 9.6. 2. Remove the mains filter cover, refer section 9.23. 3. Partially lift the inlet valve up out of the housing. 4. Disconnect the water inlet hose connection, CAUTION - water will drip. 5. The water valve can now be removed up and ...

70 9.27 Front Chassis Trim Replacement 1. Bottom tub only - Remove the toe kick, refer section 9.4, and the bottom cowling, refer section 9.5. 2. Remove the drawer front, refer section 9.2, handle refer section 9.3, and the tub, refer section 9.6. 3. Remove both the left hand and right hand yokes, r...

73 This procedure details how to fit and pair the wireless interface (badge and receiver) on an integrated Phase 7 product. The wireless badge (or remote) interface for integrated products consists of 2 specific modules, a remote control and a receiver. NOTE: For each integrated product with the wir...

11.2011 F&P PN 590409 A www.fisherpaykel.co.nz www.fisherpaykel.com.au www.fisherpaykel.co.uk www.fisherpaykel.ie www.fisherpaykel.com www.fisherpaykel.ca NZ AU GB IE US CA Copyright © Fisher & Paykel 2010. All rights reserved. The product specifications in this booklet apply to the specific...