Ericsson 50 - Manuals

3 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone Welcome to the User´s Guide for the Standard and Economyplustelephones in the BusinessPhone 250 / BusinessPhone 50 system fromEricsson. It is a state-of-the-art business communications system. Its alliance of features ...

TABLE OF CONTENTS 4 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone TABLE OF CONTENTS 4 Table Of Contents page Description ..............................................................................5Incoming calls ......................................................

DESCRIPTION 5 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone A B C D 2nd Message Info Transfer Diversion Inquiry Conference Line 2 Read & Line 1 Save/Redial ABC DEF GHI JKL MNO PQRS TUV WXYZ 1 2 3 4 4 5 6789 10 11 12 13 15 14 16 1 Display (Standard telephone only...

DESCRIPTION 6 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone DESCRIPTION(continued) 4 Dual-function programmable keys (A-D) Storing numbers and program functions. See section ”Programming”. 5 Dual-function programmable key (C) / Headset key a. Storing numbers and pro...

INCOMING CALLS 7 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone INCOMING CALLSGENERAL A ringing signal and a flashing lamp indicates an incoming call. On the Standard telephone, the display shows the number ofthe internal caller, if you are connected to a digital tru...

INCOMING CALLS 8 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone ANSWER CALLS(continued) Allow calls on line 2 If you want to receive calls also while speaking you first needto program ”Free on 2nd access” on a programmable key.See section ”Programming”. Free on 2nd a...

OUTGOING CALLS 9 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone OUTGOING CALLSGENERAL Sometimes you make a call but the person isn´t available.These functions will help you in your attempts to establish contact with the called party. MAKE CALLS How to make internal a...

OUTGOING CALLS 10 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone SAVE EXTERNALNUMBER When you make an external call, you can save the number in order to redial it easily. Previously saved number is erased. Save number Before you quit the call: 2nd Press Save/Redial P...

OUTGOING CALLS 11 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone BUSY EXTENSION You call an extension and receive busy tone. Camp-on You can notify a busy extension of your call by a muted ringing call (if this function is allowed). Press to camp on Keep the handset ...

DURING CALLS 12 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone DURING CALLSGENERAL The BusinessPhone 250 /BusinessPhone 50 system allowsyou to handle calls in many different ways. You can switchbetween handset and handsfree/group conversation, mute themicrophones, ma...

DURING CALLS 13 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone MUTE You have an ongoing conversation. Press to switch the microphones on or off When the lamp lights, the caller will not be able to hear the conversation in your room. INQUIRY During an ongoing conversa...

DURING CALLS 14 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone TRANSFER You have an ongoing internal or external conversation and you want to transfer the ongoing call. Inquiry Press Call the third party You can transfer the call before answer or wait for answer. Not...

DURING CALLS 15 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone CONFERENCE You have an ongoing conversation and you want to establish a telephone conference. Inquiry Press Call the third party 2nd Press Conference Press to establish a three party conference Now you ha...

DURING CALLS 16 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone COMMON HOLD Hold Press (pre-programmed) The line key lamp flashes slowly. The call can be picked up on any extension within one minute, or else it will recall on the holding extension. Line 1 Press to pic...

CALL FORWARDING 17 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone CALL FORWARDINGGENERAL When you are not available to take calls or decide to answeryour calls on another extension, it is useful to forward yourcalls to an alternate answering position. If you urgently...

CALL FORWARDING 18 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone PROGRAM FIXEDDIVERSION ADDRESS If you need to program a new diversion address: Dial to start programming 2nd Press Diversion Press Dial new diversion address 2nd Press Diversion Press Press to finish t...

CALL FORWARDING 19 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone 2nd Press Diversion Press Special dial tone. The diversion lamp lights and remains lit.The display shows the actual follow me state. Press to finish the procedure You can make outgoing calls as usual. ...

CALL FORWARDING 20 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone FOLLOW ME(continued) Cancel Follow me Follow me and individual diversion can also be cancelled from the answering position. Dial Dial your number Press Dial tone. Press to finish the procedure BYPASS C...

INFORMATION 21 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone INFORMATION GENERAL If you are not in the office for a certain period of time (e.g.meeting, vacation, lunch, illness), this feature allows you toinform your callers why you are absent. External callers wil...

INFORMATION 22 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone ENTER INFORMATION(continued) Pre-defined texts From the table below: Enter ÓCodeÓ and Enter ÓCompleting infoÓ Code Completing info Time of return 1 hour (00-23) minute (00-59) Date of return 2 month (01-12...

INFORMATION 23 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone Voice information 2nd Press Info Press and speak Press to play-back and listen to your recording Press and speak to re-record Press to activate Information active. Press to finish the procedure Internal ca...

INFORMATION 24 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone ERASE INFORMATION,SAVE INFORMATION(continued) Use saved information When the information is switched off: 2nd Press Info Press to activate saved info The Message/Info lamp lights. Information is active. Pr...

INTERNAL MESSAGES 25 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone INTERNAL MESSAGES GENERAL You can send a call-back or a voice message when you call anextension and receive busy tone or get no answer.Your incoming messages are indicated on your telephone bya rapid...

INTERNAL MESSAGES 26 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone RECEIVE MESSAGE The message lamp flashes rapidly. Message Press to receive a message ”Call me” messages will call the sender automatically. Voicemessages will be heard via the speaker or the handset....

MAILBOX SYSTEM 27 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone MAILBOX SYSTEMGENERAL While you are away from the office, callers can leave messages in your individual or in a common mailbox. You are also able to record your personal greeting. The difference between...

MAILBOX SYSTEM 28 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone INDIVIDUAL MAILBOXSYSTEM(continued) Deactivate 2nd Press Diversion Press Retrieve messages - internally The message lamp flashes rapidly. Message Press to retrieve a message Further procedure, see secti...

MAILBOX SYSTEM 29 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone COMMON MAILBOXSYSTEM Callers are able to leave messages in the common mailbox. Activate Divert your extension to the mailbox system. Press 2nd Press Diversion Press Dial the common mailbox number Please...

MAILBOX SYSTEM 30 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone COMMON MAILBOXSYSTEM(continued) Retrieve messages - externally To retrieve your messages from an external position: Dial your company«s telephone number Dial the common mailbox number During the procedu...

ABBREVIATED NUMBERS 31 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone ABBREVIATED NUMBERS GENERAL By using abbreviated numbers, you can make calls simply by pressing a few keys. Frequently used external numbers are stored as ”commonabbreviated numbers” in the exchang...

ABBREVIATED NUMBERS 32 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone DIAL-BY-NAME You can program and activate directory numbers (extensions and common abbreviated numbers) on the programmable keys. Thomas P Press to make a call (pre-programmed) Program dial-by-name...

ABBREVIATED NUMBERS 33 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone INDIVIDUALABBREVIATED NUMBERS VIA APROGRAMMABLE KEY You can program and activate your most frequently usedexternal numbers on the 2nd layer of a programmable key. 2nd Press Airport Press to make a ...

ABBREVIATED NUMBERS 34 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone INDIVIDUALABBREVIATED NUMBERS VIA THE KEYPAD You can program and activate your most frequently usedexternal numbers via the keypad. Press and dial the abbreviated number A number between 0 and 9. P...

CALL METERING 35 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone CALL METERINGGENERAL Note: This chapter only applies to the Standard telephone. When the BusinessPhone system is provided with meteringinformation from the public net, the call metering functioncan be us...

GROUP FACILITIES 36 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone GROUP FACILITIESGENERAL When you are working together in a team the followinggroup facilities can be very useful. You can page your colleagues, give them telephone attendance or pick up theirincoming ...

GROUP FACILITIES 37 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone SUPERVISION / TELEPHONE ATTENDANCE A function-key can also be programmed for supervision andhandling calls for a group of extensions. If a supervision/attendance-key is programmed on your telephone, y...

GROUP FACILITIES 38 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone GROUP HUNTING Your telephone can be included in a hunt group, where all members are represented with one common directory number. Incoming calls to the hunt group, follow the same procedureas calls to...

GROUP FACILITIES 39 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone LOUDSPEAKERPAGING You can page all extensions in a group and give a voice message. Paging Press (pre-programmed) All extensions in a group are called. Paging Press again and hold the key (pre-programm...

OTHER USEFUL FACILITIES 40 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone OTHER USEFULFACILITIES GENERAL By using these facilities your productivity will be increased,e.g. you can set reminders for important meetings, place thecosts for external calls on separate acc...

OTHER USEFUL FACILITIES 41 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone ACCOUNT NUMBER You can place the costs for external calls on a selected account number (up to 15 digits). Enter account numberbefore the call Dial Enter account number and press Internal dial t...

OTHER USEFUL FACILITIES 42 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone INTERCOM LINE A two-way direct call function between two extensions, for instance in executive-secretary communication. Intercom to Secretary Press to establish an intercom call (pre-programmed...

OTHER USEFUL FACILITIES 43 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone To deactivate the tandem configuration Slave log on/off Press (pre-programmed) or Press to log off the slave telephone For incoming calls:• The ”Slave” telephone cannot be called and the ”Maste...

OTHER USEFUL FACILITIES 44 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone DIRECT INWARDSYSTEM ACCESS(DISA) If you are working externally and you have the need to make business calls, call your company and use the company PBX to make an external call to the desired pa...

OTHER USEFUL FACILITIES 45 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone DOORPHONE The doorphone is used to monitor the admission to yourcompany, i.e you can open the doorlock from your phone. Answering door-phone calls Line 1 Press the flashing line key You will be...

SECURITY 46 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone SECURITYGENERAL You can block your extension in order to prevent unauthorized use of your telephone, e.g if your external callsare placed on a specific account number. BLOCK EXTENSION Dial to block your exten...

SECURITY 47 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone BYPASS BLOCKED EXTENSION In order to make a call, you can temporarily bypass a blocked extension. Bypass own extension Dial Dial your personal code and press Dial tone. You can make one call from your extensi...

LEAST COST ROUTING 48 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone LEAST COST ROUTINGGENERAL Least Cost Routing (LCR) automatically selects the cheapestway to establish the connection to the desired externalnumber. Please ask your system administrator if this funct...

ISDN FACILITIES 49 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone ISDN FACILITIESGENERAL Note: This chapter only applies to the Standard telephone. This chapter is only relevant when your system is connected toa digital trunk line (ISDN-trunk line). It provides a gen...

ISDN FACILITIES 50 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone ANSWER AN INCOMING CALLFROM AN ISDN-LINE A ring signal and a flashing lamp indicates an incoming call, one of the following three cases will occur. Example 1 : The public net provides the number of the...

ISDN FACILITIES 51 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone MAKE AN EXTERNAL CALLON AN ISDN-LINE Establish an external call in the normal way. If the called party is also connected to a digital trunk line, your public number is shown on the called party´s displ...

ISDN FACILITIES 53 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone ISDN CALLER LIST This function will insure that you will not miss any incomingcalls, by storing unanswered ISDN calls on your telephone,e.g. if you do not answer or your telephone is busy. Via your tel...

ISDN FACILITIES 54 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone ISDN CALLER LIST(continued) Line 1 Press to call the selected number When the call is successful, the number is automaticallyremoved from the caller list. The system automatically addsthe digit(s) for ...

OPTIONAL EQUIPMENT 55 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone OPTIONALEQUIPMENTGENERAL This chapter describes optional features that can be usedtogether with your BusinessPhone telephone. OPTION UNIT The Option unit DBY 410 02 is an optional accessory, to be i...

OPTIONAL EQUIPMENT 56 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone HEADSET The following headset functions are available. Note: To use the headset functions your telephone has to be equipped with option unit DBY 410 02. How to install theoption unit, see separate i...

OPTIONAL EQUIPMENT 57 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone Headset with group listening Press to toggle between headset with or withoutgroup listening Headset to handsfree Press Headset Press the headset key (pre-programmed) Handsfree to headset Headset Pre...

PROGRAMMING 58 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone PROGRAMMINGGENERAL If you require frequent use of certain functions, you may program them on the keys A-D on the telephone. When youwant to use the function, just press the key. Note: Programming of dial-b...

PROGRAMMING 59 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone Select ringing character Select ringing character (0-4) See section ”Function codes and required data”. Press the programmable key again Press to finish programming After approximately 10 seconds, the func...

PROGRAMMING 61 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone Ringing function:0 =No ringing.1 =Ringing.2 =Delayed ringing (after 10 seconds).3 =One single ringing signal. (The signal is muted).4 =One delayed ringing signal (after 10 seconds. The signal is muted). * ...

DISPLAY INFO 62 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone DISPLAY INFO GENERAL Note: This chapter only applies to the Standard telephone. The display assist your actions on the phone with step-by-step instructions. DISPLAY INFO When your phone is idle, the upper...

VISIBLE SIGNALS 63 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone VISIBLE SIGNALSGENERAL The key lamps on your telephone indicates with different signals the traffic state of the ongoing call or function. LAMP INDICATIONS Extinguished lamp The function is not active....

AUDIBLE ADJUSTMENTS 64 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone AUDIBLE ADJUSTMENTSGENERAL In order to satisfy your personal needs, the BusinessPhone250 / BusinessPhone 50 system is equipped with manyoptions to set and adjust a personal volume and ringing signa...

AUDIBLE ADJUSTMENTS 65 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone Ringing volume Ñ Press You will hear the selected volume (0...lowest volume, 9...highest). You only have to press thelast digit to select another ringing volume. Press to finish the procedure Note:...

TONES AND SIGNALS 66 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone TONES AND SIGNALS Tones are audible in the handset. Ringing signals are emittedfrom the phone. You can adjust the tones and signals onyour phone. See section ”Audible adjustments”. Dial tone (System ...

GLOSSARY 67 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone GLOSSARY ABBREVIATED NUMBER DIALLING Initiating a call to a pre-programmed number by dialling a code or pressing a key. Short numbers can be: 1. Common, which means that all extensions can use them.2. Individ...

INSTALLATION 69 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone INSTALL STAND 3 4 4 2 1 1 Cable to handset2 Cable to exchange3 Space for personal number directory (optional) 4 Wallmounting screw holes Wall mounting handset hook INSTALL CABLES You can put the cable to ...

INSTALLATION 70 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone PLACING THE TELEPHONE • Do not place your telephone on sensitive surfaces. Use a non-slippery pad to protect your furniture frompossible damage. • Do not place your telephone near sources of extreme heat,...

USEFUL HINTS 71 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone CONNECTIONSBETWEEN EXTERNAL LINES With your BusinessPhone PBX, you can establish an externalcall diversion or a conference with more than one externalparty or transfer an external call too another externa...

INDEX 72 BusinessPhone 250 / BusinessPhone 50 Standard Telephone / Economyplus Telephone Page Abbreviated numbers ......................................31Absent information .........................................21Account number .............................................41Adjust telephone ........

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