Page 2 - Use of outside combustion air is mandatory with this unit.; Retain for your files
Page | 2 WARNING: • Use of outside combustion air is mandatory with this unit. • Do not operate with the hopper open; lid must be shut and tightly latched during operation. Retain for your files Model Number________________________ Date of Purchase_______________________ Date of Manufacture_________...
Page 3 - TABLE OF CONTENTS; Introduction; Troubleshooting Guide
Page | 3 TABLE OF CONTENTS Introduction • Introduction ...................................4 Specifications • Heating Specifications ..................5 • Dimensions ...................................5 • EPA Compliance...........................5 Installation • Installation Overview ...................
Page 4 - INTRODUCTION; VERYONE AT; Please Note; : While information obtained from our web site and through
Page | 4 INTRODUCTION Thank you for purchasing this fine product from England’s Stove Works! England’s Stove Works was started, and is still owned by, a family that believes strongly in a “Do It Yourself” spirit; that’s one reason you found this product at your favorite “Do It Yourself” store. We in...
Page 5 - SPECIFICATIONS; Heating Specifications
Page | 5 SPECIFICATIONS Heating Specifications • Heat Output Range**............................................10,700 BTU/hr – 25,100 BTU/hr • Approximate Pellet Burn Rate** ............................................... 1.6 lb/hr – 3.9 lb/hr • Maximum Burn Time** ....................................
Page 6 - INSTALLATION; WARNING; Tested and approved for; wood pellets only; . Burning any other fuel will
Page | 6 INSTALLATION Installation Overview When choosing a location for your new stove, there are a multitude of factors that should be taken into account before beginning the installation. 1. Traffic Patterns – To help prevent accidents, the stove should be placed in a location where it is out of ...
Page 7 - Clearances to Combustibles; Unit
Page | 7 INSTALLATION Clearances to Combustibles Unit Clearances to Combustibles Side ( A ) Rear ( B ) Corner ( D ) Min. Alcove Height Min. Alcove Width 6 IN. 6 IN. 4.5 IN. 51 IN. 38 IN. 152.4 MM. 152.4 MM. 114.3 MM. 1295.4 ...
Page 9 - Additional Venting Information; NOT; use venting pipe from one; require
Page | 9 INSTALLATION Additional Venting Information • Do not mix and match components from different pipe manufacturers when assembling your venting system (i.e. Do NOT use venting pipe from one manufacturer and a thimble from another). • We require a minimum vertical rise of 36 in. (3 ft.) of pipe...
Page 10 - Approved Venting Method 1: Through the Wall; Type; Type PL; (Basement installations should always
Page | 10 INSTALLATION Approved Venting Method 1: Through the Wall • Generally the simplest installation method, venting through the wall using our AC-3000 kit (or similar venting system) is also the preferred venting method. It minimizes horizontal pipe, allows the stove to be installed close to th...
Page 11 - Type L
Page | 11 INSTALLATION Approved Venting Method 2: Through the Ceiling • Venting through the ceiling/roof may be the only feasible venting option in some cases and is a factory recommended installation. • When installing any venting system, Type L or Type PL pipe must be used and all clearances to co...
Page 12 - Approved Venting Method 3: Existing Chimney System
Page | 12 INSTALLATION Approved Venting Method 3: Existing Chimney System • Using an existing masonry or factory built chimney for venting is the only other acceptable method for venting this pellet unit. • Use Type L or Type PL venting pipe until entering the existing chimney. Use the appropriately...
Page 13 - MUST; Caution; NEVER
Page | 13 INSTALLATION Mobile Home Installation • As with all installations involving this unit, the use of outside combustion air is mandatory and MUST be used. Please see the “Outside Air” section on page 14 for more information regarding outside air connections. • The pellet stove MUST be secured...
Page 14 - The use of outside combustion air is; mandatory; draw outside combustion air from:
Page | 14 OUTSIDE AIR HOOK-UP • The use of outside combustion air is mandatory on the 25-EP. • The outside air connection pipe protrudes from the lower rear center of the stove; use the included outside air kit to attach your stove to outside combustion air. Instructions and all the parts needed to ...
Page 15 - FLOOR PROTECTION; The 25-EP requires a non-combustible floor protector; an
Page | 15 FLOOR PROTECTION • The 25-EP requires a non-combustible floor protector if the stove is to be installed on a combustible floor. If the floor the stove is be installed on is already non-combustible (i.e. a concrete floor in a basement), no floor protection is needed (although a decorative f...
Page 16 - DAILY OPERATION; Getting Started; BEFORE; your first fire, dry run your unit (no pellet fuel in the hopper) for; DO NOT
Page | 16 DAILY OPERATION Getting Started • Check to see that the hopper is clean and free from foreign materials. Be sure to connect this unit to a working outlet; we recommend using a surge protector to help protect the electronic components from damage. • BEFORE your first fire, dry run your unit...
Page 17 - Shortly after pressing the “On” button, the letters “; ” will appear in the heat; S U; Daily Operation Notes; CAUTION
Page | 17 • The 25-EP will perform equally well using softwood and hardwood pellets, and although the ash may differ slightly in appearance or texture, both types of pellets will burn cleanly and efficiently in this stove. • The 25-EP is equipped with an automatic pellet ignition system; the only us...
Page 18 - CONTROL BOARD SETTINGS
Page | 18 CONTROL BOARD SETTINGS The control board on this stove allows the user to adjust the heat output and convection blower speed, turn the unit on and off, and test components for function (more on diagnostic mode later). • The lower buttons on the control board (Low Fuel Feed, Low Burn Air, a...
Page 20 - POWER FAILURE; Unit’s State Before Power Loss State When Power Returns; IMPORTANT; – Do; open the hopper lid or the door to; Caution – Shock Hazard; Risk of shock if appliance is not unplugged before service.
Page | 20 POWER FAILURE If the power to the unit is interrupted for approximately three minutes or less, the unit will resume operation when power is restored according to the following table: Unit’s State Before Power Loss State When Power Returns ON Start-Up Start-Up Start-Up Shut-Down Shut-Down O...
Page 21 - THERMOSTAT OPERATION; Thermostat Installation
Page | 21 THERMOSTAT OPERATION Thermostat Installation 1. Unplug the unit and remove the back panel of the stove. 2. Locate the thermostat connect block, labeled J18, on the rear of the control board, near the bottom (See image below and pg. 43 of this manual for a control board diagram). It will ha...
Page 22 - Thermostat Operation Details
Page | 22 THERMOSTAT OPERATION Thermostat Operation Details • The 25-EP was designed to operate equally well in both manual and thermostat mode. While using the control board for heating control gives the user control over the heat output of the stove, the thermostat allows the stove to “start-up” a...
Page 23 - DAILY MAINTENANCE
Page | 23 DAILY MAINTENANCE Important Notes • As with any maintenance concerning this unit, be sure the unit is “OFF” and has completed the Shut-Down cycle BEFORE beginning. • Be aware that metal parts in the firebox can remain HOT long after the fire has gone out and EVEN after the Shut-Down cycle ...
Page 24 - Ash Removal and Disposal; NOTE; – The heat exchange tubes are the primary; ALWAYS; installed properly in the stove an air-
Page | 24 DAILY MAINTENANCE Ash Removal and Disposal • Press the “Off” button and allow the stove to complete the shut-down cycle and cool completely. • Grasp the heat exchange cleaning rod located at the middle of the decorative room air grill and repeatedly pull it in and out until ash stops falli...
Page 25 - Cleaning the Burnpot; – The burnpot can remain HOT long
Page | 25 DAILY MAINTENANCE Cleaning the Burnpot Along with removing ashes from the stove, cleaning the burnpot is the other essential part of daily maintenance that will keep the stove operating at its peak. Pellets contain varying amounts of impurities and fusible material that will accumulate in ...
Page 26 - BIWEEKLY MAINTENANCE
Page | 26 BIWEEKLY MAINTENANCE Important Notes • As with any maintenance concerning this unit, be sure the unit is “OFF,” has completed the Shut-Down cycle, and is completely cool BEFORE beginning. • Be aware that metal parts in the firebox can remain HOT long after the fire has gone out and EVEN af...
Page 27 - Baffle Removal; replacing the baffle into the stove, inspect the heat exchange
Page | 27 BIWEEKLY MAINTENANCE Baffle Removal • Using the integral tube cleaner, as mentioned in the Daily Maintenance section, helps to keep the heat exchanger tubes free from fly ash; however, fly ash will still accumulate on the baffle shelf and in other non-visible areas. • The firebox baffle is...
Page 28 - MONTHLY MAINTENANCE
Page | 28 MONTHLY MAINTENANCE Important Notes • As with any maintenance concerning this unit, be sure the unit is “OFF,” has completed the Shut-Down cycle, and is completely cool BEFORE beginning. • Be aware that metal parts in the firebox can remain HOT long after the fire has gone out and EVEN aft...
Page 29 - AFTER
Page | 29 MONTHLY MAINTENANCE Exhaust Chamber Cleaning The exhaust chamber of the stove was intentionally designed as an ash accumulation area. Allowing ash to accumulate here prevents excess ash build-up in the combustion blower and the venting system. Similarly, the exhaust chamber is easily acces...
Page 30 - Venting Pipe Cleaning; INSPECT; these areas
Page | 30 • MONTHLY MAINTENANCE Venting Pipe Cleaning • Low spots and direction changes in the venting system (such as tee’s and elbows) are areas for potential fly-ash accumulation. INSPECT these areas diligently to keep the venting system in safe operating condition. • Depending on the specific ty...
Page 31 - YEARLY MAINTENANCE; Soot and Fly Ash: Formation and Need for Removal
Page | 31 • YEARLY MAINTENANCE Important Notes • As with any maintenance concerning this unit, be sure the unit is “OFF,” has completed the Shut-Down cycle, and is completely cool BEFORE beginning. • Be aware that metal parts in the firebox can remain HOT long after the fire has gone out and EVEN af...
Page 32 - Exhaust Blower Cleaning
Page | 32 YEARLY MAINTENANCE Exhaust Blower Cleaning Although the exhaust blower and blower housing were designed to minimize ash build-up, some fly-ash will still accumulate there throughout the burning season. The amount and type of ash will depend on the type of pellets and venting system, but ge...
Page 34 - Convection Blower Cleaning; before servicing any; unplugged; , and with the hopper empty, use a utility vacuum to
Page | 34 • YEARLY MAINTENANCE Convection Blower Cleaning As always, be certain the stove is cool and unplugged before servicing any components within the unit. Since the convection blower does not handle any by-products of combustion, it does not require serious cleaning like the exhaust blower. Ho...
Page 35 - Checking Gaskets
Page | 35 • YEARLY MAINTENANCE Checking Gaskets An airtight seal at the door openings and hopper lid opening is crucial to proper stove performance. Any air leaks at these areas can not only cause a dirty, inefficient burn but can also pose a serious safety threat. Because of this, gaskets should al...
Page 38 - REPLACING COMPONENTS
Page | 38 REPLACING COMPONENTS Auger Motor 1. Before beginning any component replacement, be certain the unit is unplugged and thoroughly cooled down. Also, make sure the hopper is empty before attempting to remove or replace the auger motor assembly. 2. Remove the side panels and back panels as pre...
Page 41 - IMPROPER GASKET MAINTENANCE, INCLUDING FAILURE TO REPLACE
Page | 41 REPLACING COMPONENTS Gaskets 1. Door o This unit comes with a 1 / 2 ” rope gasket around the door that should be replaced at least every two years. To replace the door gasket (Part # PU-DGK), the old gasket must first be removed entirely — prior to adding the new adhesive, you may have to ...
Page 42 - Recommended Heat Ranges:
Page | 42 REPLACING COMPONENTS Control Board The Control Board (Part # PU-CBEP) is a digital read-out board. This board offers a wide variety of settings to operate the unit. The right side panel should be removed prior to removing the control board. The control board can be removed from the unit by...
Page 43 - Control Board Diagram
Page | 43 WIRING DIAGRAM Caution – Shock Hazard • Press the “Off” button and let the appliance completely cool BEFORE unplugging the appliance and beginning any maintenance or component replacement. • Risk of shock if appliance is not unplugged before service. PU-CBEP Control Board Diagram
Page 45 - ILLUSTRATED PARTS DIAGRAM; Steel Door Assembly
Page | 45 ILLUSTRATED PARTS DIAGRAM Auger Motor Assembly Steel Door Assembly
Page 46 - REPLACEMENT PARTS LIST
Page | 46 REPLACEMENT PARTS LIST Part Number Part Description Diagram # Gaskets AC ‐ HLG Hopper Lid Gasket 1 AC ‐ DGKEP Door Gasket 2 AC ‐ GGK Three Piece Window Gasket Kit 3 PU ‐ CBG Exhaust Blower Gasket 4 AC ‐ GGK Ash Pan Gasket 5 ...
Page 47 - From the date of purchase to the original owner; The manufacturer extends the following warranties:; Conditions and Exclusions; Damage resulting from over-firing will void your warranty.
Page | 47 LIMITED FIVE (5) YEAR WARRANTY From the date of purchase to the original owner The manufacturer extends the following warranties: Five Year Period: 1. Carbon steel and welded seams in the firebox are covered for five (5) years against splitting. 2. The steel door and hinges are covered for...
Page 48 - which may vary from state to state.; Warranty is not transferable.
Page | 48 Procedure Purchaser must give notice of claim of defect within the warranty period and pay transportation to and from a service center designated by the manufacturer. The dealer from which the unit was purchased or the factory, at our option, will perform the warranty service. Other Rights...
Page 49 - WARRANTY REGISTRATION for England’s Stove Works®
Page | 49 WARRANTY REGISTRATION for England’s Stove Works® Purchaser Information I. Purchased By (Name) _________________________________________ II. Address ____________________________________________________ III. City_______________________State________Zip Code ____________ IV. Telephone Number _...
Page 50 - Important Notice; This registration information; be on file for this warranty to be valid. Please; Mailing Address; Technical support Department; Fax Number; Visit our warranty registration website at:
Page | 50 Important Notice This registration information MUST be on file for this warranty to be valid. Please mail this information within thirty (30) days from the original date of purchase. Use any of these three easy ways to send your warranty information in! Mailing Address England’s Stove Work...
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