Page 3 - Easy to use set-up, guided by voice prompts in local language.
DUV1000 User’s Guide 3 1 Overview DUV1000 is a two-in-one phone, allows Internet and PSTN phone calls. It is a dial-up Internet (IP) telephone, operates using Session Initialization Protocol (SIP) and H.323 protocol. It allows you to make inexpensive long distance (STD and ISD) calls on dial-up Inte...
Page 5 - Unpacking and Installation; System Requirements; You will need the following to use DUV1000.
DUV1000 User’s Guide 5 2 Unpacking and Installation Open the shipping carton and carefully remove all items. In addition to this User’s Guide, make sure you have received all of the following items: • Modem IP phone, DUV1000 • One telephone cable (RJ-11) • Handset • Handset cord • Power adapter • Wa...
Page 6 - Warning
DUV1000 User’s Guide 6 Warning : DUV1000 needs Internet access and Internet calling card information to make Internet phone calls. However, it can make normal PSTN phone calls without any configuration.
Page 8 - to save the calling card information.
DUV1000 User’s Guide 8 7. Enter ‘5’ to save the calling card information. After these basic configurations, DUV1000 is ready to make and receive Internet phone calls as described in the next section.
Page 9 - configured in DUV1000 to make and receive Internet calls.; Receiving Internet call; Making Internet call; dialing; to; Appendix B: Troubleshooting
DUV1000 User’s Guide 9 4 Internet Phone Calls After basic configuration, DUV1000 allows you to make and receive Internet phone calls as described in this section. DIAL-UP button distinguishes the Internet phone call from normal PSTN phone call. To make Internet phone call press DIAL-UP button follow...
Page 10 - Internet Call Transfer
DUV1000 User’s Guide 10 4.2.2 Multiple Calls RECEIVE state allows you to make multiple Internet calls without connecting to the Internet each time. You press DIAL-UP to go to RECEIVE state, please refer to a section on “Receiving Internet Calls” for more detail. In this mode, you just dial the phone...
Page 11 - Making PSTN call
DUV1000 User’s Guide 11 5 PSTN Phone Calls DUV1000 can make and receive normal PSTN phone calls. When DUV1000 is not connected to the Internet through the DIAL-UP button (RECEIVE state), it is known to be in idle state. In this state it works as a normal phone, making and receiving PSTN phone calls....
Page 12 - Configuration; Loading factory defaults.; bold; “Press
DUV1000 User’s Guide 12 6 DUV1000 Configuration DUV1000 voice menu helps you through the configuration process. You can enter the configuration menu by pressing the key sequence ‘ ∗ 123 ∗ ’ and terminate with a hash (#) key when DUV1000 is in idle state. DUV1000 will ask for password on entering con...
Page 13 - without saving the parameters.; Parameters; ISP Phone Number
DUV1000 User’s Guide 13 Note: ¾ If power goes off while you are configuring, the phone will work with the previous saved parameters. ¾ If you idle more than 90 seconds, DUV1000 will accept the keys entered and go to next state. ¾ If you leave the phone without completing the configuration it will go...
Page 14 - Calling Card Parameters; Calling Card User ID; Password
DUV1000 User’s Guide 14 6.2 Calling Card Parameters The following information is required for DUV1000 to make and receive Internet phone calls. The user will get this information from the VoIP (Internet Telephone) service provider. Please note that DUV1000 will not work before configuring this infor...
Page 15 - Table 1 Country Codes; Country; Support; Table 2 Languages; Language
DUV1000 User’s Guide 15 Table 1 Country Codes Country Code Brazil 0 China 1 India 2 Korea 3 Malaysia 4 Mexico 5 South Africa 6 Taiwan 7 USA 8 Australia 9 Austria 10 Belgium 11 Denmark 12 Finland 13 France 14 Germany 15 Ireland 16 Italy 17 Japan 18 Netherlands 19 Norway 20 Poland 21 Portugal 22 Singa...
Page 16 - Table 3 Service Providers; Service Provider; Control
DUV1000 User’s Guide 16 If you change the language code, please do a software upgrade as described in Upgrading Software section. 6.5.5 VoIP Service Provider DUV1000 works with many service providers. Following is the list of service providers supported with their respective codes. Table 3 Service P...
Page 18 - Software
DUV1000 User’s Guide 18 7 Additional Features 7.1 Upgrading Software DUV1000 has a facility to upgrade the software, remotely through the Internet at no cost to you. Software can be downloaded when the phone is in RECEIVE state or when not in use. On pressing ‘ ∗ 456 ∗ #’, the phone connects to the ...
Page 19 - Digits; Press any digit key once to enter the corresponding digit.; Entering Small Letters; Press thrice to enter the second character written on that key
DUV1000 User’s Guide 19 8 Appendix A: Procedure for entering alphanumeric and special characters The section describes how to enter digits, upper and lower case alphabets, and special characters using the DUV1000 keypad shown below. L E D D ia l U p S h ift R e d ia l 1 0 2 A B C 3 D E F 4 G H I 5 J...
Page 20 - Key To be
DUV1000 User’s Guide 20 8.3 Entering Capital Letters You need to press a SHIFT button and a digit key, specified number of times, to enter the capital letters marked on digit keys. SHIFT LED turns on after SHIFT button is pressed and turns off after the digit key is pressed. • Press a SHIFT button a...
Page 21 - Appendix B: Troubleshooting
DUV1000 User’s Guide 21 9 Appendix B: Troubleshooting DUV1000 can play the following error messages at different error conditions. These messages aid in troubleshooting any error conditions. All outgoing calls are PSTN calls. It does not dial in Internet mode. To make a call in Internet mode, you ha...
Page 23 - 0 Appendix C: DUV1000 Product Specifications; General; Hardware Specifications; Product Feature
DUV1000 User’s Guide 23 10 Appendix C: DUV1000 Product Specifications General Product Feature Description Model DUV1000 VoIP signaling protocol H.323 Version 2 or SIP (RFC2543) Data Modem Standard V.34 Power Adapter 9V 1000mA AC Adapter (180-260V AC). Power consumption 5W max. Hardware Specification...