Page 6 - PLUG POSITIONING; General Information
ENG56-400, ENG68-400, ENG56-600 Introduction Please read this information guide carefully to be able to safely install, use and maintain your product. Important Safety Advice When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock an...
Page 7 - Installation Instructions; BEFORE YOU START; Operating the Fire; MANUAL CONTROLS
Installation Instructions This section describes how to set up your fire. BEFORE YOU START 1. Ensure that all packing items are removed (read any warning labels carefully) and retain all packing for possible future use e.g. in the event of moving house or returning the appliance to your supplier. 2....
Page 8 - Only use filtered tap water in this appliance.; filtered tap water only; Give the flame generator time to react to changes you may make.; Maintenance
GENERAL TIPS Only use filtered tap water in this appliance. Always ensure that the appliance is sitting on a level surface. If you intend not using the appliance for longer than 2 weeks, remove and empty the sump and water tank. Once installed, never move this appliance or lay on its back, without d...
Page 9 - CLEANING
1. Leaving the flame effect on, lift out the fuelbed and water tank. 2. It should be possible to view the lamps with the nozzle in place and observe which one needs to be changed. 3. Put Switch ‘A’ in the ‘OFF’ position, and unplug the fire from the mains. 4. Leave the appliance for 20 minutes to al...
Page 10 - Additional Information; AFTER SALES SERVICE; Glen Dimplex Australia
Additional Information AFTER SALES SERVICE Your product is guaranteed for two year from the date of purchase. Within this period, we undertake to repair or exchange this product free of charge (excluding lamps & subject to availability) provided it has been installed and operated in accordance w...
Page 11 - Troubleshooting
Symptom Cause Corrective Action The flame effect will not start. Mains plug is not plugged in. Low water level. Low voltage connector not connected properly. (Fig.5) The Transducer Unit is not sitting correctly in the sump Check plug is connected to wall socket correctly. Check that the water tank i...
Page 12 - GLEN DIMPLEX PRODUCT WARRANTY; for or otherwise supplied with (; the Glen Dimplex product; defects caused by faulty workmanship and materials within:; Warranty exclusions; This express warranty does not apply where:
GLEN DIMPLEX PRODUCT WARRANTY This warranty is provided by Glen Dimplex Australia Pty Limited ABN 69 118 275 460 of Unit 1, 21 Lionel Road, Mount Waverley, Victoria 3149 (Phone number 1300 556 816), or in New Zealand by Glen Dimplex Australasia Limited, New Zealand registration number 1506305, of 38...
Page 13 - brand new product.; Consumer Guarantees; To make a valid claim under this warranty, you must:; Warranty claims; being repaired. Refurbished parts may be used to repair the goods.
(c) the repair relates to the replacement of consumable parts such as fuses in plugs and bulbs or any other parts of the Glen Dimplex product which require routine replacement; (d) you are unable to provide us with reasonable proof of purchase for the Glen Dimplex product; (e) the breakdown occurs a...
Page 14 - Costs of warranty claim
Glen Dimplex products are designed and supplied for normal domestic use. We will not be liable to you under this warranty for business loss or damage of any kind whatsoever. 6 Costs of warranty claim Where you make a claim under this warranty, a Glen Dimplex authorised repairer may need to attend yo...