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Page 2 - Disclaimer; EMEA; Safety Notices; a safe place for future reference.

Digi TransPort® WR21 Installation Guide Page 2 Disclaimer Digi International makes no representations or warranties with respect to the contents or use of this manual, any software drivers or associated application software provided with this product and specifically disclaims any expressed or impli...

Page 3 - Special notes on safety for wireless routers; wherever forbidden or when it may cause interference or danger.

Digi TransPort® WR21 Installation Guide Page 3 Special notes on safety for wireless routers Digi International products are designed to the highest standards of safety and international standards compliance for the markets in which they are sold. However, cellular-based products contain radio device...

Page 4 - Table of Contents; Configuration

Digi TransPort® WR21 Installation Guide Page 4 Table of Contents 1 Package Contents ..................................................................................... 5 2 Introduction ................................................................................................ 6 2.1 Front Pane...

Page 5 - Package Contents; have occurred during shipping and report it to the carrier.

Digi TransPort® WR21 Installation Guide Page 5 1 Package Contents If any item is missing or damaged, please contact your supplier. Also, make a record of any damage that may have occurred during shipping and report it to the carrier. Depending on model and configuration, the package will also contai...

Page 6 - Preface; Introduction; auto failure and auto recovery of any line drop.

Digi TransPort® WR21 Installation Guide Page 6 Preface This guide describes the installation procedure for the Digi TransPort WR family of routers. It is intended to provide sufficient information to be able to connect the unit to terminal equipment and power-on the unit. A complete reference guide ...

Page 7 - Front Panel Features; interface and flashes when data is transmitted or received.

Digi TransPort® WR21 Installation Guide Page 7 2.1 Front Panel Features 1. SIM/R-UIM Sockets (SIM card models only) - SIM 1 and SIM 2 are for use with the Subscriber Identification Module(s) (SIMs) or Removable User Identification Module(s) (R-UIMs). 2. LED Status Indicator - POWER - Illuminates ste...

Page 8 - Rear Panel Features; installed into the Digi TransPort unit.

Digi TransPort® WR21 Installation Guide Page 8 2.2 Rear Panel Features 1. Secondary Cellular (WWAN) Antenna Connector - This SMA female connector is used to connect the unit’s secondary cellular antenna. It is highly recommended to use the secondary antenna for diversity. In most circumstances, dual...

Page 9 - Installation; Mounting Tips; SIM card(s) should be inserted into SIM Sockets

Digi TransPort® WR21 Installation Guide Page 9 3 Installation Mounting Tips The Digi TransPort WR21 should be positioned on a flat, level surface or via a wall-mount, rackmount, or DIN rail mounting brackets (see the Accessories section on page 18 for all options). The unit is designed for indoor us...

Page 10 - Connect the cellular antenna to the “WWAN PRIMARY”; Connect the Power Supply:; unit, and plug the other end into a wall outlet.; Terminal Block Variants:; Pwr Gnd

Digi TransPort® WR21 Installation Guide Page 10 Step 2) Connect the Cellular (WWAN) Antenna(s): Connect the cellular antenna to the “WWAN PRIMARY” connector (SMA Female) on the unit. If the unit is equipped with a secondary cellular antenna connector (WWAN SECONDARY), it is highly recommended to con...

Page 11 - Configuration; option for most users.; Network Settings; navigate to; Configure the Unit:; Username and password

Digi TransPort® WR21 Installation Guide Page 11 4 Configuration Once the unit has been installed and powered up, it needs to be configured to communicate with the LAN and WAN. Configuration is performed either using the Command Line Interface (CLI) or the Web Interface. The Web Interface (accessed v...

Page 12 - before it can make a connection.

Digi TransPort® WR21 Installation Guide Page 12 The Quick Start Wizard is located in the Getting Started section on the Home menu. 4.2.1 Cellular: CDMA If your unit is to be used on a CDMA network, the embedded module must be provisioned on the network before it can make a connection. Note: If your ...

Page 13 - There are two types of CDMA provisioning:

Digi TransPort® WR21 Installation Guide Page 13 4.2.1.1 CDMA Provisioning CDMA provisioning is different from GSM since CDMA (in most cases) does not use a SIM card. The CDMA modem provisioning process creates a CDMA data connection to the mobile carrier network. This authenticates the modem and ret...

Page 14 - • To view the current configuration settings, enter the command; To save changes made to the unit, enter the command; CONFIG 0 SAVE; • All entered commands will take effect immediately.; AT; . If the device is functioning properly, it; Command; Sets the Eth 0 IP address; ETH 0 MASK; Sets the Eth 0 subnet mask; CONFIG C SHOW

Digi TransPort® WR21 Installation Guide Page 14 4.3 Command Line Interface (CLI) In order to configure the unit serially, ensure that the unit is connected to a PC (as outlined in Step 4 page 10 of the Installation section). Also, terminal emulation software (such as HyperTerminal) will be required....

Page 15 - Removes the minimum IP address that will be server via; variable is used to remove a value or set it back to its default.

Digi TransPort® WR21 Installation Guide Page 15 To stop the DHCP server from serving addresses, use the following command: Command Description DHCP 0 IPMIN X Removes the minimum IP address that will be server via DHCP, disabling the DHCP server As an example, to stop the DHCP sever from DHCP request...

Page 16 - Troubleshooting; Troubleshooting Resources; Digi’s Support knowledge base:; Unable to open the Web Interface; get a response, then the problem could be one of the following:; Unable to log in to the Web Interface

Digi TransPort® WR21 Installation Guide Page 16 5 Troubleshooting 5.1 Troubleshooting Resources There are several resources available to you for support of your Digi product or resolving configuration difficulties at Digi’s Support site, http://www.digi.com/support/ . Try these troubleshooting steps...

Page 17 - Specifications; GSM Models

Digi TransPort® WR21 Installation Guide Page 17 6 Specifications Specifications Digi TransPort WR21 General Features: Dimensions (L x W x H) 3.9” x 5.2” x 1.3” (10 cm x 13.1 cm x 3.2 cm) Weight 0.85 lbs. Other Standard dual SIM (SIM protection cover option) RF Features: GSM Models GPRS GPRS Class 10...

Page 18 - Accessories; AC Power Supplies; Barrel Plug to Bare Wire; Cables; SMA Male to SMA Female - 5m; Antenna Mounting Brackets

Digi TransPort® WR21 Installation Guide Page 18 7 Accessories AC Power Supplies North America (NA) 76000823 International (Intl.) 76000823 NA - Extended Temp. 76000752 Intl. - Extended Temp. 76000788 DC Power Cords Barrel Plug to Bare Wire 76000821 Barrel Plug to 12V Auto Power Outlet 76000860 Cable...

Page 19 - Appendix A: SERIAL 0 Port Pin-out Diagram; SERIAL 0; Direction; Clear To Send B

Digi TransPort® WR21 Installation Guide Page 19 Appendix A: SERIAL 0 Port Pin-out Diagram WWAN SECONDARY SERIAL 0 9-30VDC 2A MAX WWAN PRIMARY LAN 1 LAN 0 SERIAL 0 Pin 1 Pin 9 RS232 Pin # Direction RS232 DCE Description 1 Out DCD Data Carrier Detect 2 Out RXD Receive Data 3 In TXD Transmit Data 4 In ...

Page 20 - Appendix B: Software Options; Features; IP Filtering

Digi TransPort® WR21 Installation Guide Page 20 Appendix B: Software Options Features Standard Enterprise (includes Standard feature set) Local Programming Python Protocols HTTP, HTTPS, FTP, SFTP, SSL, SMTP, iDigi SNMP, SNMP (v1/v2c/v3), SSH, Telnet and CLI for web management; remote management via ...

Page 21 - Standard Version Firewall; Stateful Inspection: No

Digi TransPort® WR21 Installation Guide Page 21 Standard Version Firewall Advanced Version Firewall Actions: • block • pass Actions: • block • pass • pass-ifup • pass-ifupnr • debug • touser • dscp • vdscp Options: • routeto • oosed Options: • onvlan • onvrf • oneroute • routeto • oosed Stateful Ins...

Page 22 - Declaration of Conformity; EC

Digi TransPort® WR21 Installation Guide Page 22 Declaration of Conformity EC Declaration Of Conformity We, Manufacturer's Name: Digi International of Manufacturer's Address: 11001 Bren Road East Minnetonka, MN 55343 declare under our sole responsibility that the product: Product Name: Transport WR21...

Page 23 - Product Disposal Instructions; impact on the environment.

Digi TransPort® WR21 Installation Guide Page 23 Product Disposal Instructions The WEEE (Waste Electrical and Electronic Equipment: 2002/96/EC) directive has been introduced to ensure that electrical/ electronic products are recycled using the best available recovery techniques to minimize the impact...

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