Dewalt 267644-001 - Manuals

Problems and Solutions Troubleshooting 1–3 ■ Is the notebook positioned to allow adequate ventilation? ✎ To prevent overheating, do not obstruct the vents. Do not allow a hard surface, such as an adjoining optional printer, or a soft surface, such as carpet or fabric, to block the airflow. ■ Have fi...

1–4 Troubleshooting Problems and Solutions For commercial business support, type the following in your Web browser address field: compaq.com/support. If the notebook is not connected to the Internet, refer to the Worldwide Telephone Numbers booklet included with the notebook to contact a support tec...

Problems and Solutions Troubleshooting 1–5 Problem Solutions Table Audio Problems Problem Possible Cause Solution No sound. Volume has been muted or turned down. Use volume buttons or the volume control icon on the taskbar to adjust the volume. Volume has been muted and the volume control icon is mi...

Problems and Solutions Troubleshooting 1–7 Battery Problems Problem Possible Cause Solutions Battery light is blinking. The battery pack is the only source of power, and the notebook has entered a low-battery condition. Connect the notebook to external power or initiate Hibernation, and replace the ...

1–10 Troubleshooting Problems and Solutions \ CD and DVD Drive Problems Problem Possible Cause Solution System does not recognize a CD or DVD drive. The drive is not seated properly. Remove, then reinsert, the drive. System software does not support the drive. Install drivers and/or a system ROM upg...

Problems and Solutions Troubleshooting 1–13 Infrared Communications Problems Problem Possible Cause Solution Cannot link with another infrared-equipped notebook or device. Infrared software is not running on both devices. Install infrared software on the second device and start the program on both d...

Problems and Solutions Troubleshooting 1–15 System does not initiate Standby while infrared port is enabled. The system cannot initiate Standby while Infrared Monitor search is enabled. Disable Infrared Monitor search in your operating system. Modem Problems Problem Possible Cause Solution Modem doe...

Problems and Solutions Troubleshooting 1–19 PC Card Problems Problem Possible Cause Solution Notebook does not beep when PC Card is inserted, but PC Card works. Volume is muted. Use volume buttons or the volume control icon on the taskbar to adjust the volume. PC Card beeps have been disabled. To en...

Problems and Solutions Troubleshooting 1–21 External mouse does not work. The external mouse is not supported or does not have the correct drivers installed. Ensure that the drivers included with your mouse have been installed. The mouse is dirty. Refer to the instructions in the Maintenance, Shippi...

1–22 Troubleshooting Problems and Solutions Hard Drive Problems (Primary Hard Drive) Problem Possible Cause Solution Hard drive cannot be accessed. The notebook may have DriveLock protection enabled on the drive. To set or remove passwords, refer to the security section in the Software Guide on this...

Problems and Solutions Troubleshooting 1–23 Hard Drive Problems (Secondary Hard Drive) Problem Possible Cause Solution System does not recognize a hard drive. The drive is not seated properly. Remove, then reinsert, the drive. The drive was inserted while the system was on, in Standby, or in Hiberna...

1–24 Troubleshooting Problems and Solutions Power Problems Problem Possible Cause Solution Notebook will not turn on when connected to external power while battery pack is in the notebook. Battery pack may be defective. Remove or replace the battery pack. Notebook turned off while it was left unatte...

Problems and Solutions Troubleshooting 1–25 System does not initiate Standby. The system cannot initiate Standby while Infrared Monitor search is enabled. Disable Infrared Monitor search in your operating system. The system cannot initiate Standby while a CD or DVD disc is in the system and auto ins...

1–26 Troubleshooting Problems and Solutions Display Problems Problem Possible Cause Solution Characters on notebook display are dim. Notebook is in direct light. Move the notebook or tilt the display. Screen brightness is set low. To increase screen brightness, press the brightness hotkeys. Refer to...

Problems and Solutions Troubleshooting 1–27 Internet Problems Problem Possible Cause Solution Cannot connect to the Internet. Internet service provider (ISP) account is not set up properly. Verify your Internet settings or contact your ISP for assistance. Internal modem is not set up properly. Recon...

1–28 Troubleshooting Problems and Solutions USB Problems Problem Possible Cause Solution External device connected to the USB connector does not work. The external device does not start up. If the external device requires external power, ensure that it is plugged into the electrical outlet correctly...

Troubleshooting Index–1 A audio problems 1–5 B battery pack problems 1–7 , 1–9 C CD problems 1–10 clock problems with date and time 1–7 Compaq Diagnostics 1–4 Compaq Web sites commercial 1–3 consumer 1–3 cursor problems 1–20 D date and time problems real-time clock battery 1–7 display problems 1–12 ...