Page 2 - VENT-FREE NATURAL GAS LOG HEATER; DANGER: Carbon monoxide; WARNINGS; WARNING: Any change to this
2 104340 VENT-FREE NATURAL GAS LOG HEATER 1. This appliance is only for use with thetype of gas indicated on the rating plate.This appliance is not convertible for usewith other gases. SAFETYINFORMATION IMPORTANT: Read this owner’smanual carefully and completelybefore trying to assemble, oper-ate, o...
Page 3 - OWNER’S MANUAL; LOCAL CODES; American National Standards Institute, Inc.; UNPACKING; CAUTION: Do not remove the; Do not pick up; OPERATION
3 104340 OWNER’S MANUAL PRODUCTIDENTIFICATION Figure 1 - Vent-Free Gas Log Heater - Duel Burner (Logs May Vary by Model -Yellow Flame Logs Shown) LOCAL CODES Install and use heater with care. Follow all localcodes. In the absence of local codes, use thelatest edition of The National Fuel Gas CodeANS...
Page 4 - Unusually Tight Construction; per; SAFETY PILOT
4 104340 VENT-FREE NATURAL GAS LOG HEATER AIR FORCOMBUSTION ANDVENTILATION Today’s homes are built more energy effi-cient than ever. New materials, increasedinsulation, and new construction methodshelp reduce heat loss in homes. Home ownersweather strip and caulk around windows anddoors to keep the ...
Page 5 - Determining if You Have a Confined or Unconfined Space
5 104340 OWNER’S MANUAL AIR FORCOMBUSTION ANDVENTILATION Continued DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION Determining if You Have a Confined or Unconfined Space Use this work sheet to determine if you have a confined or unconfined space. Space: Includes the room in which you will install hea...
Page 6 - Figure 4 - Ventilation Air from Outdoors; Ventilation Air From Outdoors; Do not provide openings for; Figure 3 - Ventilation Air from Inside Building
6 104340 VENT-FREE NATURAL GAS LOG HEATER AIR FORCOMBUSTION ANDVENTILATION Continued VENTILATION AIR Ventilation Air From InsideBuilding This fresh air would come from an adjoiningunconfined space. When ventilating to anadjoining unconfined space, you must pro-vide two permanent openings: one within...
Page 7 - INSTALLATION; CHECK GAS TYPE; B. Clearances from the top of the fireplace
7 104340 OWNER’S MANUAL INSTALLATION NOTICE: A qualified service per-son must install heater. Followall local codes. WARNING: Before installing in a solid fuel burning fireplace,the chimney flue and firebox mustbe cleaned of soot, creosote,ashes and loose paint by a quali-fied chimney cleaner. Creos...
Page 8 - If you cannot meet these; If using a mantel, proceed to If Using
8 104340 VENT-FREE NATURAL GAS LOG HEATER If Using Mantel You must have noncombustible material(s)above the fireplace opening. Noncombus-tible materials (such as slate, marble, tile,etc.) must be at least 1/2 inch thick. Withsheet metal, you must have noncombustiblematerial behind it. Noncombustible...
Page 9 - Figure 7 - Minimum Mantel Clearances Without Using Hood; MANTEL CLEARANCES; FLOOR CLEARANCES; A. If installing appliance on the floor level,; Figure 8 - Minimum Mantel Clearances When Using Hood; flue damper open
9 104340 OWNER’S MANUAL Figure 7 - Minimum Mantel Clearances Without Using Hood MANTEL CLEARANCES In addition to meeting noncombustible mate-rial clearances, you must also meet requiredclearances between fireplace opening andmantel shelf. If you do not meet the clear-ances listed in Figure 7, you wi...
Page 10 - You prefer vented operation.; Figure 11 - Attaching Damper Clamp; Masonry Fireplace; Chimney; Manufactured Fireplace
10 104340 VENT-FREE NATURAL GAS LOG HEATER INSTALLATION Continued INSTALLING DAMPERCLAMP ACCESSORY FORVENTED OPERATION Note: When used as a vented heater, appli- ance must be installed only in a solid-fuelburning fireplace with a working flue andconstructed of noncombustible material. If your heater...
Page 11 - Make sure the heater burn-; WARNING: If installing in a; Installation Items Needed; • hardware package (provided with heater); Remove heater base from fireplace.
11 104340 OWNER’S MANUAL INSTALLATION Continued INSTALLING HEATER BASEASSEMBLY IMPORTANT: Make sure the heater burn- ers are level. If heater is not level, heater willnot work properly. For thermostat models,avoid damage to thermostat bulb. Avoidnicks or sharp bends in thermostat bulb wire.Keep ther...
Page 12 - CAUTION: Avoid damage to; Figure 15 - Gas Connection; • manual shutoff valve *; WARNING: Never connect
12 104340 VENT-FREE NATURAL GAS LOG HEATER CAUTION: Avoid damage to regulator. Hold gas regulator withwrench when connecting it to gaspiping and/or fittings. Figure 15 - Gas Connection * Purchase the optional A.G.A. design-certified manual shutoff valve from your dealer. SeeAccessories, page 27. ** ...
Page 13 - WARNING: Never use an open; Test Pressures In Excess Of 1/2 PSIG; Figure 16 - Manual Shutoff Valve; Figure 17 - Checking Gas Joints; Correct all leaks at once.
13 104340 OWNER’S MANUAL WARNING: Never use an open flame to check for a leak. Apply amixture of liquid soap and waterto all joints. Bubbles formingshow a leak. Correct all leaks atonce. WARNING: Test all gas pip- ing and connections for leaksafter installing or servicing. Cor-rect all leaks at once...
Page 14 - WARNING: Failure to position; INSTALLING LOGS; CAUTION: After installation; Dual Burner Yellow Flame Models
14 104340 VENT-FREE NATURAL GAS LOG HEATER INSTALLATION Continued WARNING: Failure to position the parts in accordance with thesediagrams or failure to use onlyparts specifically approved withthis heater may result in propertydamage or personal injury. INSTALLING LOGS Each log is marked with a numbe...
Page 16 - Figure 27 - Installing Back Log
16 104340 VENT-FREE NATURAL GAS LOG HEATER Single Burner Mountain OakModels INSTALLATION Continued WARNING: Failure to position the parts in accordance with thesediagrams or failure to use onlyparts specifically approved withthis heater may result in propertydamage or personal injury. Each log is ma...
Page 17 - • If fireplace has glass doors,; WARNING: Damper handle; WARNING: Do not operate
17 104340 OWNER’S MANUAL 1. STOP! Read the safety information,column 1. 2. Make sure manual shutoff valve isfully open. 3. Press in and turn control knob clock-wise Clockwise to the OFF position. WARNING: If you do not fol- low these instructions exactly, afire or explosion may result caus-ing prope...
Page 18 - WARNING; Shutting Off Heater; CAUTION: Do not try to adjust
18 104340 VENT-FREE NATURAL GAS LOG HEATER 1. STOP! Read the safety information,column 2. 2. Make sure manual shutoff valve isfully open. 3. Turn control knob clockwise Clockwise to the OFF position. 4. Wait five (5) minutes to clear out anygas. Then smell for gas, includingnear the floor. If you sm...
Page 19 - Selecting the Hi setting with the; Figure 34 - Correct Pilot Flame Pattern
19 104340 OWNER’S MANUAL LO HI OFF Pilot Figure 32 - Control Knob and Ignitor But-ton Location 5. Turn control knob counterclockwise C-clockwise t o t h e P I L OT p o s i t i o n . Press in control knob for five (5) sec-onds (see Figure 32). N o t e : Yo u m a y b e r u n n i n g t h i s heater for...
Page 20 - WARNING: Turn off heater; LOGS; • If you remove logs for cleaning, refer to; MAIN BURNER; Figure 37 - Pilot Inlet Air Hole
20 104340 VENT-FREE NATURAL GAS LOG HEATER CLEANING ANDMAINTENANCE WARNING: Turn off heater and let cool before cleaning. CAUTION: You must keep control areas, burner, and circu-lating air passageways of heaterclean. Inspect these areas ofheater before each use. Haveheater inspected yearly by a qual...
Page 21 - TROUBLESHOOTING; POSSIBLE CAUSE; All troubleshooting items are listed in
21 104340 OWNER’S MANUAL TROUBLESHOOTING WARNING: Turn off and un- plug heater and let cool beforeservicing. Only a qualified ser-vice person should service andrepair heater. CAUTION: Never use a wire, needle, or similar object to cleanODS/pilot. This can damage ODS/pilot unit. POSSIBLE CAUSE 1. Ign...
Page 22 - OBSERVED PROBLEM
22 104340 VENT-FREE NATURAL GAS LOG HEATER OBSERVED PROBLEM Burner does light after ODS/pilot is lit Delayed ignition burner Burner backfiring during combustion Slight smoke or odor during initial operation Moisture/condensation noticed on windows Heater produces a whistling noise whenburner is lit ...
Page 23 - IMPORTANT
23 104340 OWNER’S MANUAL TROUBLESHOOTING Continued WARNING : If you smell gas • Shut off gas supply.• Do not try to light any appliance.• Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s...
Page 24 - Do not crimp capillary.
24 104340 VENT-FREE NATURAL GAS LOG HEATER Adhesive-backedMounting Clip Figure 41 - Locating Thermostat SensingBulb on Masonry Fireplace ThermostatSensing Bulb , , , , Q Q Q Q ¢ ¢ ¢ ¢ Adhesive-backedMountingClip ThermostatSensingBulb Figure 42 - Locating Thermostat SensingBulb on Factory-built Metal...
Page 25 - SPECIFICATIONS; SINGLE BURNER MOUNTAIN OAK MODELS; When Gas Pressure Is Too Low; SERVICE HINTS; PARTS UNDER WARRANTY
25 104340 OWNER’S MANUAL TECHNICALSERVICE You may have further questions about in-stallation, operation, or troubleshooting. If so, contact DESA International’s Techni-cal Service Department at 1-800-DESA LOG(1-800-337-2564). You can also visit DESA International’sTechnical Services web site at www....
Page 26 - PARTS CENTRAL
26 104340 VENT-FREE NATURAL GAS LOG HEATER These Parts Centrals are privately owned businesses. They have agreed to support our customer’s needs by providing original replacementparts and accessories. Baltimore Electric 1348 Dixwell AvenueHamden, CT 06514-03221-800-397-7553203-248-7553Parts Departme...
Page 27 - ACCESSORIES; FIREPLACE HOOD
27 104340 OWNER’S MANUAL ACCESSORIES Purchase these fireplace accessories fromyour local dealer. If they can not supplythese accessories, call DESA International’sSales Department at 1-800-972-7879 forreferral information. You can also write tothe address listed on the back page of thismanual. MANUA...
Page 29 - PARTS LIST
29 104340 OWNER’S MANUAL This list contains replaceable parts used in your heater. When ordering parts, follow theinstructions listed under Replacement Parts on page 25 of this manual. PARTS LIST Variable Manually-ControlledSmoky Mountain Oak Models KEY CGD3018N CGD3924N CGD3930N NO. PART NUMBER PAR...
Page 31 - KEY
31 104340 OWNER’S MANUAL This list contains replaceable parts used in your heater. When ordering parts, follow theinstructions listed under Replacement Parts on page 25 of this manual. PARTS LIST Thermostatically-ControlledPremium Aged Split Oak Models KEY CGB3924NT CGB3930NT NO. PART NUMBER PART NU...
Page 36 - KEEP THIS WARRANTY; WARRANTY INFORMATION; Model; NOT A UPC; INTERNATIONAL
LIMITED WARRANTY COMFORT GLOW VENT-FREE NATURAL GAS LOG HEATERS DESA International warrants this product to be free from defects in materials and components for two (2) years from the date of firstpurchase, provided that the product has been properly installed, operated and maintained in accordance ...