Dell V515w - Manuals

Ordering and replacing supplies Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediatelyafter removing the old ones, or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the printe...

4 Remove the new cartridges from the foil, and then remove the protective cap from each of the ink cartridges.Install the black ink cartridge and then the color ink cartridge. Use two hands to install each cartridge. 1 2 Note: Install the ink cartridges immediately after removing the protective cap ...

Recycling Dell products To return Dell products to Dell for recycling: 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program folder from the list. 3 Select Printer Home . 4 Choose your printer from the printer drop-down list. 5 Click Order supplies in the Maintena...

Using the printer control panel buttons and menus Using the printer control panel The following diagrams explain the sections of the printer control panel: 6 7 8 9 10 1 5 2 3 4 Use the: To 1 Power button • Turn the printer on and off. • Switch to Power Saver mode. Note: When the printer is on, press...

Use the: To 3 Dialtone Dial the telephone number manually using the keypad before sending the fax. 4 Color/Black Switch to color mode or black-and-white mode. 5 Start button Start a print, scan, fax, or copy job, depending on which mode is selected. 6 Cancel button • Cancel a print, copy, scan, or f...

Changing temporary settings into new default settings The following menus revert to default settings after two minutes of inactivity or after the printer is turned off: Copy menu • Copies • Quality • Lighter/Darker • Resize • Original Size • Pages per Sheet • Copies per Sheet • Content Type Scan men...

4 Press the arrow buttons to scroll to Never , and then press . 5 Press until you exit Setup, or press another mode button. Changing the Power Saver timeout The Power Saver timeout is the time it takes for the printer to switch to Power Saver mode when the printer is leftidle. The Power Saver featur...

Saving energy with Eco-Mode The Eco-Mode feature optimizes energy efficiency and saves money. When Eco-Mode is enabled, the printer automatically switches to the following settings: • The printer display is dimmed. • The printer changes to Power Saver mode after ten minutes. Notes: • If you are usin...

Using the printer software Minimum system requirements The printer software requires up to 500 MB of free disk space. Supported operating systems • Microsoft Windows 7 (Web only) • Microsoft Windows Vista • Microsoft Windows XP • Microsoft Windows 2000 (SP4 or greater) • Linux Ubuntu 8.04 LTS and 8....

Updating the printer software (Windows only) Checking for software updates 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program folder from the list. 3 Select Printer Home . 4 Choose your printer from the printer drop-down list. 5 From the Support tab, select Che...

Loading paper and original documents Loading paper 1 Fan the paper. 2 Center the paper on the paper support. 3 Adjust the paper guides so they rest against the edges of the paper. Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be f...

Load up to: Make sure that: 25 greeting cards, index cards, postcards, or photo cards • The print side of the card is faceup. • The paper guides rest against the edges of the cards. • You select Automatic , Normal , or Photo print quality. Note: Draft mode is available but is not recommended for use...

• If you want to set the default photo print size: a Press the arrow buttons to scroll to Defaults , and then press . b Press to select Photo Print Size . c Press the arrow buttons to select the default photo print size for the printer, and then press . 3 Press until you exit Setup, or press another...

Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. • Select the borderless...

3 Select and print the document: If the printer is using a USB connection a Press the arrow buttons to select the file name of the document that you want to print or the folder wherethe document is saved in the memory device. b Press , and then press to start printing the document. If the printer is...

Printing labels 1 Load the label sheets in the printer. 2 Send the print job: a With a document open, click File  Print . b Click Properties , Preferences , Options , or Setup . c From the Paper Size list of the Print Setup tab, choose a paper size that matches the size of the label sheet. Ifno pap...

Working with photos Using a memory card or flash drive with the printer Memory cards and flash drives are storage devices frequently used with cameras and computers. You can removethe memory card from the camera or the flash drive from the computer and insert it directly into the printer. 1 Insert a...

Supported memory cards and file types Memory Card File Type • Secure Digital (SD) • Micro Secure Digital (with adapter) (Micro SD) • Mini Secure Digital (with adapter) (Mini SD) • MultiMedia Card (MMC) • Reduced Size MultiMedia Card (with adapter) (RS-MMC) • MultiMedia Card mobile (with adapter) (MM...

7 Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice comes on. 8 Press . Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Printing photos from a memor...

Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camerawithout using a computer. 1 Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the came...

5 Press the arrow buttons to select the paper size, paper type, photo size, and layout of the photos that you wantto print. Press each time you make a selection. 6 See the documentation for your camera to begin printing. Note: If you insert the camera while the printer is performing another job, the...

Printing photos from a digital camera using DPOF If your camera supports Digital Print Order Format (DPOF), then you can specify which photos to print, how many ofeach, and the print settings while the memory card is still in the camera. The printer recognizes these settings whenyou insert the memor...

Setting the Bluetooth security level 1 Insert a Bluetooth USB adapter into the USB port. Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. 2 From the printer control panel, press . 3 Press the arrow buttons to scroll to Bluetooth Setup , a...

1 Insert a USB Bluetooth adapter into the USB port. Bluetooth Dongle Connected appears on the display. Warning—Potential Damage: Do not touch cables, any network adapter, any connector, the USB Bluetooth adapter, or the printer in the areas shown while actively printing, reading, or writing from a B...

3 Press Enter , or click OK . The printer folder opens. 4 Right-click the printer, and then select Set as Default Printer . Changing the printing mode To conserve ink, you can change the default printing mode for all print jobs to Quick Print. It uses less ink and is idealfor printing text-only docu...

5 Resume the print job: • If you want to resume a particular print job, then right-click the document name, and then select Resume . • If you want to resume all print jobs in the queue, then click Printer , and then clear the selection for Pause Printing. Canceling print jobs To cancel a print job f...

Copying ADF Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load originaldocuments or photos on the scanner glass. Use the scanner glass for single pages, small items (such aspostcards or photo...

3 From the printer control panel, press . 4 Press until Photo Reprint appears. 5 Press the arrow buttons to scroll to Yes , and then press . 6 Press the arrow buttons to select the desired paper size, and then press . 7 Press . Note: To prevent smudging or scratching, avoid touching the printed surf...

Repeating an image on one page You can print the same page image multiple times on one sheet of paper. This option is helpful when creating itemssuch as labels, decals, flyers, and handouts. 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the printer control panel, pr...

4 Press the left or right arrow button to select the number of copies, and then press the Color/Black button to set a color or black-and-white copy. When you select color or black-only printing, the light near your choice comes on. 5 Press . 6 Load the next page of the document. • If you are copying...

Scanning ADF Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load originaldocuments or photos on the scanner glass. Use the scanner glass for single pages, small items (such aspostcards or phot...

The scan is complete when the photo editing application you selected in step 6 opens on the destination computer,and the scan appears within the application as a new file. Using the printer software 1 Load a photo or photos facedown on the scanner glass. 2 Click or Start . 3 Click All Programs or Pr...

3 Click All Programs or Programs , and then select the printer program folder from the list. 4 Select Printer Home . 5 Choose your printer from the printer drop-down list. 6 Click Email , and then select Photo , Document or PDF . Scanning starts and the scan progress dialog appears. 7 When the scan ...

To learn how PINs get assigned to network computers, see the Help for the printer software associated with youroperating system. What is an application list, and how do I update it? When you scan a file, you can choose which application to use to open it on your computer. The printer downloadsthis a...

Faxing CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightningstorm. Setting up the printer to fax Scenario 1: Standard telephone line Check the...

Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack EXT LINE EXT LINE PHONE LINE Connected to different wall jacks EXT LINE PHONE LINE EXT LINE Tips for this setup: • If you have only one telephone number on your line, or if you do not subscribe t...

• If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you setthe correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it toreceive faxes automatically. Setup 3: Printer is sharing the line with a t...

Scenario 3: VoIP telephone service Follow this setup if you have telephone service from a Voice over Internet Protocol (VoIP) provider. Tips for this setup: • Connect the printer to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. The port labeled Phone Line 2 or Fax Port is not alwa...

Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. Tips for this setup: • Connect the printer to the port labeled Phone Line 1 or Phone Port on the cable mod...

Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug yourdevices into the cable modem. Your cable telephone service comes from the wall jacks. Scen...

Connecting the printer to a non-RJ-11 wall jack To set up the printer for faxing, connect the printer to the RJ-11 adapter that comes with the printer, and then plugthe adapter into the wall jack. You can also connect an additional device (telephone or answering machine) to thesame telephone line. I...

If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrapplug and plug the device into the port of the printer. EXT LINE EXT LINE Connecting the printer in countries that use serial connection In some countries or regions, you need to plug all dev...

EXT LINE EXT LINE Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines.The F port is for telephones. N F N Faxing 66

Connect the printer to any of the N ports. EXT LINE PHONE LINE N F N EXT LINE Entering your user information Your user information includes your name or your company name, your fax number (your fax number is yourtelephone number, unless you have a dedicated fax telephone line), and the time and date...

4 Press again to select On . 5 During the initial setup of your printer, you were prompted to enter the date and time. If you have not enteredthis information, then do the following: a Press twice. b Press the arrow buttons to scroll to Device Setup , and then press . c Press the arrow buttons to sc...

Creating a contact list You can create a contact list using the Address Book in the printer control panel or the phone book in the fax software.If you create a contact list in the printer control panel, then the fax software automatically saves those contacts asSpeed Dial entries. Likewise, when you...

5 To add a fax group: a Press to select Add . b Using the keypad, enter any number from 90 to 99, and then press . c Enter a fax number in the Enter Number field, and then press . d If you want to add another contact to the group, press the arrow buttons to scroll to Yes , and then press . e Repeat ...

3 If you want to send a fax to a single recipient, then press . If you want to send a fax to a group of numbers (broadcast fax), press the arrow buttons to scroll to Yes , and then press . 4 Press the Color/Black button to select a color or black-and-white fax. 5 Press to start the fax job. Warning—...

When the number of rings you set is detected, the printer automatically receives the incoming fax. Warning—Potential Damage: Do not touch the cables or the and ports while actively receiving a fax. Tips: • If the printer is sharing the line with other analog devices (telephone, answering machine), t...

To set up the fax: 1 Connect the printer to the telephone line. For more information, see “Setting up the printer to fax” on page 57. 2 Configure the fax settings using the fax software. To access the fax software: a Click or Start . b Click All Programs or Programs , and then select the printer pro...

If the printer is connected to the same telephone line with an answering machine, then you must set Auto Answerto On so that you can receive both your voice calls and your faxes. Make sure that the answering machine is set topick up on fewer rings than the rings set in the printer. This lets the oth...

Make sure the printer is connected properly to the telephone line 1 While the printer is connected to a telephone line through the port on the back of the printer, plug an analogtelephone into the port of the printer. 2 Listen for a dial tone. If you hear a dial tone, then the telephone line is work...

If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This settinglets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn offvoice mail whenever you are expecting a fax. How do I chang...

3 When prompted, enter the fax number of the recipient, and then press . How do I know that the fax was sent successfully? You can set the printer to print a confirmation page, or transmission report, every time you send a fax. This reportincludes the date and time that the fax was sent. If the fax ...

When you enable this option, all the faxes that you receive are automatically forwarded until you disable it. To disable fax forwarding, return to the Fax Forward menu, and then select Off . Can I block faxes? You can block faxes from specific numbers. You can also block junk faxes and faxes from un...

Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11g wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routersthat are Wi-Fi certified. If you are having issues with an n router, verify with your router ma...

Every device on the wireless network must use the same WPA passphrase. WPA security is an option only oninfrastructure networks with wireless access points and network cards that support WPA. Most newer wirelessnetwork equipment also offers WPA2 security as an option. Note: If your network uses WPA ...

Special wireless installation instructions The following instructions apply to customers outside of North America who are using a wireless broadband box.Some examples of these boxes include LiveBox, AliceBox, N9UF Box, FreeBox, and Club Internet. Before you begin • Make sure your box is wireless-ena...

7 Type the IP address you want to assign to the printer in the IP Address field. 8 Click the Submit button. The Submitting Selection message appears. To confirm that the address was successfully assigned, type the static IP address in the Web browser address fieldand then press Enter . The printer W...

6 Follow the instructions in the “Set up a wireless ad hoc network” wizard. As part of the setup: a Create a network name or SSID for the network between the computer and your printer. b Write down the name of your network. Be sure to use the exact spelling and capitalization. c Go to the Security T...

13 In the Network Name (SSID) box, type the name you want to give your wireless network. 14 Write down the network name you chose so you can refer to it when running the wireless setup. Be sure to usethe exact spelling and capitalization. 15 If Network Authentication appears in the list, select Open...

Configuring the printer wirelessly using WPS (Wi-Fi Protected Setup) Wi-Fi Protected Setup (WPS) is a method of configuring computers and printers on a secure wireless network. WPS is faster and eliminates typing errors when new devices are added to a wireless network. The SSID and WPA passphraseare...

3 Press Enter , or click OK . The printer folder opens. b Right-click the name of your printer. c Click Sharing . d From the Sharing tab, select Share this printer or Shared as , and then assign a distinctive name. e Click OK . 3 Locate the printer from the remote computer: Note: The remote computer...

Look for any of these identifier marks to check if your device is WPS certified: You can find these WPS logos on the side, back, or top of your access point or router. Where do I find my WEP key or WPA passphrase? To find the WEP key or WPA passphrase for the wireless network, view the security sett...

How do I find out what type of security my network is using? You must know the WEP key or WPA passphrase and the type of security (WEP, WPA, or WPA2) used on the wirelessnetwork. To obtain this information, see the documentation that came with your wireless access point (wirelessrouter), see the Web...

Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable modem. Internet Scenario 3: Wireless network with no Interne...

The installation cable connects to a rectangular USB port on the installing computer and the square USB port on theprinter. How do I attach the installation cable? The installation cable attaches to a USB port on the computer and to the square connector on the back of the printer.This connection all...

In infrastructure mode, all devices on a wireless network communicate with each other through a wireless router (wireless access point). Devices on the wireless network must have valid IP addresses for the current network andshare the same SSID and channel as the wireless access point. In ad hoc mod...

How can I improve wireless signal strength? A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signalis too weak, too distorted, or blocked by an object, it cannot carry information between the access point and theprinter. To determine if the...

How can I make sure my computer and printer are connected to the same wireless network? If the printer is not on the same wireless network as the computer, you will not be able to print wirelessly. The SSIDof the printer must match the SSID of the computer, if the computer is already connected to th...

While it is possible to change the MAC address of a network device, it is not common practice to do so. For this reason,MAC addresses are considered permanent. IP addresses are easily changed, so MAC addresses are a more reliablemethod of identifying a specific device on a network. Routers with secu...

What is TCP/IP? Networks are able to function because computers, printers, and other devices are able to send data to each other,either through cables or by using wireless signals. This transfer of data is made possible by sets of data transmissionrules called protocols . A protocol can be thought o...

Maintaining the printer Maintaining ink cartridges Checking ink levels Using the printer control panel 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Maintenance , and then press . 3 Press again to select Ink Levels . 4 Press the arrow buttons to check the ink level...

4 Select Printer Home . 5 Choose your printer from the printer drop-down list. 6 From the Maintenance tab, click Align cartridges . 7 Follow the instructions on the computer screen. If you aligned the cartridges to improve print quality, then print your document again. If print quality has notimprov...

4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paperexit tray. Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the paper support and paper exit tray are dry before beginning a ...

Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extensi...

• “Printer is printing blank pages” on page 105 • “Printer is busy or does not respond” on page 105 • “Cannot delete documents from the print queue” on page 106 • “Cannot print through USB” on page 106 Incorrect language appears on the display If the "Before you troubleshoot" checklist does ...

2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if you...

C HECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marke...

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol. R EMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. R EINSTALL THE INK CARTRIDGES A...

Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer andprinter may not be communicating. R ESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you troubleshoot" check...

2 Firmly grasp the paper, and gently pull it out. 3 Close the ADF door. 4 Press . Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.Try one or more of the following: C HECK PAPER CONDITION Use on...

Computer slows down when printing These are possible solutions. Try one of the following: I F YOU ARE USING A USB CONNECTION , THEN TRY A DIFFERENT USB CABLE I F YOU ARE ON A NETWORK , THEN RESET THE POWER OF THE ACCESS POINT ( ROUTER ) 1 Unplug the power cord from the access point. 2 Wait ten secon...

U SE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE M AKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or mo...

M AKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER Fax troubleshooting • “Fax troubleshooting checklist” on page 112 • “Cannot send faxes” on page 113 • “Cannot receive faxes” on page 115 • “Cannot run the fax software” on page 116 • “Fax error messages on the printer control p...

Cannot send faxes If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following: M AKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER If you did not enter your user information during initial setup, then enter your fax name and fax numbe...

Cannot receive faxes If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following: M AKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP The fax settings depend on whether the printer is connected to its own fax line or shares the line wi...

To retrieve the correct code: 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup , and then press . 3 Press the arrow buttons to scroll to Ringing and Answering , and then press . 4 Press the arrow buttons to scroll to Manual Pickup Code , and then press . 5 C...

Error Message: What it indicates: Possible solutions: No Answer Auto Answer may have been turnedoff on the receiving fax machine. • Verify the number, and then resendthe fax. • Set the printer to redial. Note: Depending on your country or region, there may be a limit onthe number of redial attempts,...

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol. C HECK THE NETWORK CONNECTION If the printer and computer are connected over a network, then make sure that the correct host and device arecommunicating. Select the printer...

3 Press the arrow buttons to scroll to Reset Network Adapter Defaults , and then press . 4 Press the arrow buttons to scroll to Yes , and then press . The printer wireless settings are reset to factory default settings. To verify, print a network setup page. Cannot print over wireless network If you...

d On the main page, click Wireless or any other selection where settings are stored. The SSID will be displayed. e Write down the SSID. Note: Make sure you copy it exactly, including any capital letters. 2 Print the printer network setup page. In the Wireless section, look for SSID . 3 Compare the S...

Wi-Fi indicator light is green but the printer does not print (Windows only) If you have completed the configuration for wireless printing and all of the settings appear to be correct, but theprinter does not print, then try one or more of the following: A LLOW THE WIRELESS INSTALLATION TO COMPLETE ...

5 Click the Ports tab. 6 Locate the selected port. The selected port has a check beside it in the Port column. 7 If the Description column of the selected port indicates that it is a USB port, scroll through the list and selectthe port with Printer Port in the Description column. Check the printer m...

If you are using WPA security A valid WPA passphrase is: • From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or • Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. If your wireless network is not using security, then you will not h...

Communication with printer lost when connected to Virtual Private Network (VPN) You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks (VPNs). Most VPNs allow users to communicate with only the VPN and no other network at the same ti...