Page 3 - Dell OpenManage Essentials v1.2 – Device Support; Contents; Figures
Dell OpenManage Essentials v1.2 – Device Support 3 Contents Executive summary ...................................................................................................... 5 Introduction ...........................................................................................................
Page 4 - Tables
Dell OpenManage Essentials v1.2 – Device Support 4 Figure 4: Dell Compellent Classification ............................................................................. 7 Figure 5: Dell Compellent Inventory Details ........................................................................ 8 Figure 6:...
Page 5 - Scope; Table 1: Device Protocol Support
Dell OpenManage Essentials v1.2 – Device Support 5 Executive summary This document describes complete support of Dell Compellent, Force10, KVM, PDU and UPS in OpenManage Essentials. The following topics will be covered in this document: 1. Device Discovery/Inventory & Classification 2. Device He...
Page 6 - Device Discovery/Inventory & Classification; Launch Open Manage Essentials.; Figure 1: Discovery Range Configuration
Dell OpenManage Essentials v1.2 – Device Support 6 Device Discovery/Inventory & Classification The process for discovering a Dell Compellent, Forc10, KVM, PDU or UPS through OpenManage Essentials is as follows: 1. Launch Open Manage Essentials. 2. Navigate to Manage -> Discovery and Inventory...
Page 7 - Figure 3: SNMP Configuration; Classification; Dell Compellent; Figure 4: Dell Compellent Classification
Dell OpenManage Essentials v1.2 – Device Support 7 7. SNMP Configuration: Modify “Get community” field if other than “public” and then click “Finish”. Figure 3: SNMP Configuration Classification Dell Compellent After completion of the discovery task, user can navigate to the “Devices” tab to see the...
Page 8 - Figure 5: Dell Compellent Inventory Details; Supported Models
Dell OpenManage Essentials v1.2 – Device Support 8 Figure 5: Dell Compellent Inventory Details Supported Models OpenManage Essentials currently supports Dell Compellent SC8000 device. Note: The “Device summary” and “Enclosure Information” tables will show the service tag in the “Service Tag” column ...
Page 9 - Figure 6: Dell Force10 Classification & Inventory; Dell Force10 Model
Dell OpenManage Essentials v1.2 – Device Support 9 Dell Force10 Dell Force10 devices get classified under All Devices -> Network Devices -> Switches in the tree on the left side. User can click the discovered device to see all the inventoried tables as shown in the following figure: Figure 6: ...
Page 10 - Dell KVM; Figure 7: Dell KVM Classification & Inventory; Dell PDU
Dell OpenManage Essentials v1.2 – Device Support 10 Dell KVM Dell KVM devices get classified under All Devices -> KVM in the tree on the left side. User can click the discovered device to see all the inventoried tables as shown in the following figure: Figure 7: Dell KVM Classification & Inve...
Page 11 - Figure 8: Dell PDU Classification & Inventory; Dell UPS; Figure 9: Dell UPS Classification & Inventory
Dell OpenManage Essentials v1.2 – Device Support 11 Figure 8: Dell PDU Classification & Inventory Dell UPS Dell UPS devices get classified under All Devices -> Power Devices-> UPS in the tree on the left side. User can click the discovered device to see all the inventoried tables as shown ...
Page 12 - Device Health; Table 3: Device Health Symbols; Warranty Information support; Figure 10: Warranty Information
Dell OpenManage Essentials v1.2 – Device Support 12 Device Health Health status reflects the overall health of the device contributed by their SNMP agent. The health status can be Critical, Warning, Normal or Unknown. Please refer to the Table 2 for more details: Table 3: Device Health Symbols Symbo...
Page 13 - Application Launch; Figure 11: Application Launch for Dell PDU; Configuring Custom URLs; Creating a Custom URL; Click icon on right side.
Dell OpenManage Essentials v1.2 – Device Support 13 Application Launch Application launch provides a right-click action menu item on the discovered device to launch 1×1 console or application. OpenManage Essentials provides the capability to launch and navigate to the device specific portals for Del...
Page 14 - Figure 12: Creating a Custom URL; Launching the Custom URL; Click Manage -> Devices and select the device from the tree.; Figure 13: Launching the Custom URL
Dell OpenManage Essentials v1.2 – Device Support 14 Figure 12: Creating a Custom URL Launching the Custom URL Procedure for launching the custom URL is as follows: 1. Click Manage -> Devices and select the device from the tree. 2. Right-click the device and select “Application Launch.” Figure 13:...
Page 15 - Understanding the Alert types; Table 4: Alert Types; Viewing Alerts from a Device; Figure 14: SNMP Alert from a Dell PDU
Dell OpenManage Essentials v1.2 – Device Support 15 Alerts (SNMP Traps) The SNMP alerts received from Dell Compellent, Force10, KVM, PDU and UPS devices will be shown under the alerts tab of the respective devices. OpenManage Essentials supports SNMP V1/V2 alerts only (as of now). The status of the ...
Page 16 - Viewing Alert Categories; click the appropriate alert category.; Figure 15: Alert Sources for Dell Compellent
Dell OpenManage Essentials v1.2 – Device Support 16 Viewing Alert Categories The predefined alerts for Dell Compellent, Force10, KVM, PDU and UPS can be seen under the Alert Categories section in OpenManage Essentials. Navigate to Manage -> Alerts -> Alert Categories, and then click the approp...
Page 17 - Figure 17: Alert Sources for Dell KVM
Dell OpenManage Essentials v1.2 – Device Support 17 Figure 17: Alert Sources for Dell KVM Figure 18: Alert Sources for Dell PDU
Page 18 - Figure 19: Alert Sources for Dell UPS; Configuring Alert Actions; Figure 20: Configuring Email Alert Action
Dell OpenManage Essentials v1.2 – Device Support 18 Figure 19: Alert Sources for Dell UPS Configuring Alert Actions Alert actions occur on all alerts received by the OpenManage Essentials console. The alert is received and processed to take appropriate action depending upon the user configuration fo...
Page 19 - Configuring Warranty Email Notifications; Figure 21: Warranty Email Notification Settings
Dell OpenManage Essentials v1.2 – Device Support 19 Configuring Warranty Email Notifications You can configure OpenManage Essentials to send a warranty notification of your devices at periodic intervals through email based on the configuration done by you. The warranty notification email provides a ...
Page 20 - Configuring Warranty Scoreboard Notifications; Figure 22: Warranty Scoreboard Notification Settings
Dell OpenManage Essentials v1.2 – Device Support 20 Configuring Warranty Scoreboard Notifications You can configure OpenManage Essentials to display a warranty scoreboard notification icon in the heading banner. If any device meets the set criteria, the OpenManage Essentials heading banner displays ...
Page 21 - Troubleshooting; OpenManage Essentials Troubleshooting Tool; of discovery and alert issues.
Dell OpenManage Essentials v1.2 – Device Support 21 Troubleshooting OpenManage Essentials Troubleshooting Tool The OpenManage Essentials Troubleshooting Tool is a standalone tool that installs along with OpenManage Essentials. You can use this tool for a wide array of protocol related problems that ...
Page 22 - Figure 23: Troubleshooting Tool: SNMP Test for Dell UPS
Dell OpenManage Essentials v1.2 – Device Support 22 Figure 23: Troubleshooting Tool: SNMP Test for Dell UPS
Page 23 - ProSupport with Dell SupportAssist; Provides parts replacement, as needed, directly from Dell; Learn More
Dell OpenManage Essentials v1.2 – Device Support 23 ProSupport with Dell SupportAssist The Dell SupportAssist plug-in proactively identifies hardware failures in your IT environment, and provides you with an efficient and personalized support experience. The Dell SupportAssist plug-in is bundled as ...