Dell UCS-71- Manuals

Contents 7 C R e g u l a t o r y N o t i c e s . . . . . . . . . . . . . . . . . 7 7 D C o r p o r a t e C o n t a c t D e t a i l s ( Ta i w a n O n l y ) . . . . . . . . . . . . . . . . . . . . . . 7 9 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 I n d e x . . . . . . . . ...

CAUTION: Safety Instructions 9 CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your system and working environment from potential damage. WARNING: There is a danger of a new battery exploding if it is incorrectly installed....

10 CAUTION: Safety Instructions SAFETY: When Working Inside Your System Before you remove the system covers, perform the following steps in the sequence indicated. CAUTION: Except as expressly otherwise instructed in Dell documentation, only trained service technicians are authorized to remove the s...

CAUTION: Safety Instructions 11 You can also take the following steps to prevent damage from electrostatic discharge: • When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component....

Overview 13 Overview The Dell™ PowerEdge™ RAID Controller (PERC) H200 and the 6Gbps SAS HBA cards are part of the third generation of the Dell Serial-Attached SCSI (SAS) RAID controllers. The PERC H200 and 6Gbps SAS HBA cards comply with the T10 SAS 2.0 specification, providing upto 6 Gb/sec through...

14 Overview Figure 2-1. 6Gbps SAS HBA Hardware Architecture Operating System Support The PERC H200 and 6Gbps SAS HBA cards support the following operating systems: • Microsoft ® Windows Server ® 2003 family • Microsoft Windows Server 2008 family, including Hyper-V Virtualization • Microsoft Windows ...

Overview 15 About RAID RAID is a group of multiple independent physical disks that provide high performance or better data availability by increasing the number of drives used for saving and accessing data. A RAID disk subsystem improves I/O performance and data availability. The physical disk group...

PERC H200 and 6Gbps SAS HBA Features 21 Table 3-2 lists the specifications of the 6Gbps SAS HBA. Maximum number of physical disks configured in a single RAID disk 10 10 4 Maximum number of configured disks (including hot spares) 14 14 4 NOTE: The actual number of drives that is supported depends on ...

PERC H200 and 6Gbps SAS HBA Features 23 LED Port Activity Feature for 6Gbps SAS HBA Only The 6Gbps SAS HBA controllers are equipped with port activity or status LEDs. The LEDs enable you to quickly determine the status of an external SAS port. Each x4 connector has its own set of LEDs. Table 3-3 des...

24 PERC H200 and 6Gbps SAS HBA Features Physical Disk Cache Policy The default cache policy on a physical disk is Enabled in SATA drives and Disabled on SAS drives. When physical disk caching is Enabled , disk I/O performance is improved, but a power outage or equipment failure might result in data ...

Hardware Installation 25 Hardware Installation This chapter describes how to install the Dell™ PowerEdge™ RAID Controller (PERC) H200 and 6Gbps SAS HBA cards. Installing the PERC H200 and 6Gbps SAS HBA Cards CAUTION: Many repairs may only be done by a certified service technician. You should only pe...

28 Hardware Installation Figure 4-3. Connecting the Cable for 6Gbps SAS HBA 10 Replace the cover of the system. See your system’s Hardware Owner’s Manual or the User’s Guide for more information on closing the system. 11 Reconnect the power cable(s) and network cables, and then turn on the system. N...

Hardware Installation 29 Installing the PERC H200 Modular Card NOTE: For more information on removing and installing blade system parts, see your system’s Hardware Owner’s Manual or the User’s Guide from the Dell Support website at support.dell.com . The storage controller card is located below the ...

30 Hardware Installation To install your new storage controller card: 1 Unpack the new storage controller card and check for damage. NOTE: If the card is damaged, contact Dell technical support. 2 Place the storage controller card onto the system board. Align the storage controller card such that th...

Driver Installation 31 Driver Installation The Dell™ PowerEdge™ RAID Controller (PERC) H200 and 6Gbps SAS HBA cards require software drivers to operate with Microsoft ® Windows ® , Red Hat ® Enterprise Linux ® , and SUSE ® Linux operating systems. This section contains the procedures for installing ...

32 Driver Installation Installing the Windows Driver This section documents the procedures used to install the Windows driver. Creating the Driver Media Perform the following steps to create the driver media: 1 From the Dell Support website at support.dell.com, browse to the download section for the...

34 Driver Installation 3 Press the <S> key. The system prompts for the driver media to be inserted. NOTE: The driver can be provided using a properly formatted USB key. Check the Dell Support website at support.dell.com for additional details. 4 Insert the driver media in the media drive and p...

36 Driver Installation Updating the Windows Driver Perform the following steps to update the Windows driver for the PERC H200 card that is already installed on your system: NOTE: It is important that you close all applications on your system before you update the driver. 1 Follow the step below acco...

Driver Installation 37 10 Follow the steps in the wizard and browse to the location of the driver files. 11 Select the .inf file from the USB key or other media. 12 Click Next and continue the installation steps in the Wizard. 13 Click Finish to exit the wizard and reboot the system for the changes ...

38 Driver Installation The package is a gzipped tar file. After downloading the package to a Linux system, perform the following steps: 1 Unzip the package using gunzip . 2 Untar the file using tar -xvf . The DUD image can be transferred to a USB flash key, system floppy disk slot, or USB floppy dev...

Driver Installation 39 Creating a DUD Using DKMS Perform the following steps to create the DUD using the DKMS tool. NOTE: The driver must be installed on the system where this procedure is performed. 1 Install the DKMS-enabled mpt2sas driver rpm package. 2 Type the following command in any directory...

40 Driver Installation Installing SUSE Linux Enterprise Server Using the DUD NOTE: For information about creating a driver diskette, see "Creating a DUD" on page 37. To install SUSE Linux Enterprise Server using the DUD: 1 Insert the appropriate SUSE Linux Enterprise Server Service Pack medi...

Driver Installation 41 Installing the RPM Package With DKMS Support Perform the following steps to install the RPM package with DKMS support: 1 Uncompress the gzipped tarball driver release package. 2 Install the DKMS package using the command: rpm -ihv dkms- <version>.noarch.rpm 3 Install the...

PERC H200 and 6Gbps SAS HBA BIOS 43 PERC H200 and 6Gbps SAS HBA BIOS The BIOS of the Dell™ PowerEdge™ RAID Controller (PERC) H200 and 6Gbps SAS HBA cards have the following features: • Support for multiple SAS controllers • RAID configuration tool (applicable to the PERC H200 card only) • Read-only ...

44 PERC H200 and 6Gbps SAS HBA BIOS Booting With Multiple Controllers When booting a system with multiple PERC H200 and/or SAS 6 Gb HBA cards, ensure that the boot device is attached to the adapter at the lowest boot order number. Proper boot order must be specified in the controller BIOS to ensure ...

46 PERC H200 and 6Gbps SAS HBA BIOS NOTE: The navigation hints for the Configuration Utility are displayed at the bottom of each screen. Online help is also available in the utility. NOTE: After you press <Ctrl><C>, press <Enter> on the adapter to manage it. RAID Configuration and ...

PERC H200 and 6Gbps SAS HBA BIOS 47 Select New Volume Type The three options for creating a new volume are: • Create RAID 1 Volume • Create RAID 10 Volume • Create RAID 0 Volume Additional information about the disk type options is displayed on the screen. Create New Volume The Create New Volume scr...

50 PERC H200 and 6Gbps SAS HBA BIOS View Volume The View Volume screen allows you to view the current volume configuration. Press <Alt><N> to view the next volume. See Table 6-2 to view descriptions of each virtual disk property. Manage Volume The Manage Volume screen is used to manage t...

PERC H200 and 6Gbps SAS HBA BIOS 51 Exit Screen It is important to exit the SAS BIOS Configuration Utility properly, because some changes take effect only when you exit. From the Adapter List , press <Esc > to exit. In addition, a similar exit screen appears when you exit most other screens, a...

52 PERC H200 and 6Gbps SAS HBA BIOS The PERC H200 card supports a minimum of two drives and maximum of 10 drives for a RAID 0 volume. Two drives are required to configure a RAID 1 volume, and a minimum of four drives and a maximum of 10 drives for a RAID 10 volume. There can be no more than 14 confi...

PERC H200 and 6Gbps SAS HBA BIOS 53 5 Press <C > and then select Save changes when the virtual disk has been fully configured. The Configuration Utility pauses while the virtual disk is being created. CAUTION: RAID 0 does not provide any data protection in the event of disk failure. It is prim...

54 PERC H200 and 6Gbps SAS HBA BIOS 5 Press <C> and then select Save changes when the virtual disk has been fully configured. NOTE: There is an option to create a hot spare for a RAID 1 virtual disk. After the virtual disk is created, entering the Manage Hot Spares screen allows the option to ...

PERC H200 and 6Gbps SAS HBA BIOS 55 CAUTION: Data on all disks will be lost. It is recommended that you back up all data before performing these steps. There are several limitations when creating a RAID 10 virtual disk: • All disks must be either Dell-compliant SAS or SATA HDDs or SSDs. • SAS and SA...

56 PERC H200 and 6Gbps SAS HBA BIOS Viewing Virtual Disk Properties Follow these steps to view the properties of RAID 0, RAID 1 or RAID 10 virtual disks: 1 Select a controller from the Adapter List in the Configuration Utility. 2 Select the RAID Properties option. • If there are no existing virtual ...

PERC H200 and 6Gbps SAS HBA BIOS 57 1 Select Activate Volume . 2 Press Y to proceed with the activation or press N to abandon it. After a pause, the virtual disk will become active. NOTE: Activation of migrated virtual disks is only supported when the migrated virtual disk(s) is in an optimal state ...

58 PERC H200 and 6Gbps SAS HBA BIOS Hot Spare Failover If a RAID 1 or RAID 10 virtual disk enters a degraded state, a compatible hot spare automatically begins rebuilding the degraded virtual disk. The "missing" or "failed" member of the degraded virtual disk is displayed as a ‘missi...

PERC H200 and 6Gbps SAS HBA BIOS 59 Assigning a Preferred Boot Device When installing an operating system on the PERC H200 card, it is strongly recommended that the desired Preferred Boot Device is selected in the <Ctrl><C> configuration utility. In the SAS topology screen in <Ctrl>...

60 PERC H200 and 6Gbps SAS HBA BIOS The message looks something like the following for a virtual disk assignment: Current Boot Device set to volume at handle 79 NOTE: Since this is not a user-selected Preferred Boot Device , it is not marked as Boot under Device Information in <Ctrl><C>....

Troubleshooting 61 Troubleshooting To get help with problems with your Dell™ PowerEdge™ RAID Controller H200 or 6Gbps SAS HBA cards, you can see "Getting Help" on page 73 or access the Dell Support website at support.dell.com . BIOS Boot Order If you intend to boot to the controller, ensure ...

62 Troubleshooting General Issues NOTE: For additional troubleshooting information, see the SAS RAID Storage Manager User’s Guide and the OpenManage Storage Services User’s Guide on the Dell Support website at support.dell.com . Table 7-1. General Issues Issue Suggested Solution No Physical Disks Fo...

Troubleshooting 63 Physical Disk Related Issues Table 7-2. Physical Disk Issues Issue Suggested Solution The system does not boot from the PERC H200 card. Go to the Configuration Utility and verify the controller's boot order and also ensure that the desired Preferred Boot Device is set correctly. N...

64 Troubleshooting Configuration Utility Error Messages NOTE: These error messages are displayed inside the Configuration Utility . Restart your system and retry if you encounter any of these. NOTE: If the error message continues to be displayed even after following the steps mentioned in Table 7-3 ...

Troubleshooting 69 ERROR: Preferred boot device is missing, reconfiguration is suggested! The message indicates that the preferred boot device selected in the Configuration Utility is no longer available. You must enter the Configuration Utility and specify the physical or virtual disk to be the boo...

Appendix A: Updating the Firmware 71 Updating the Firmware Updating the Dell™ PowerEdge™ RAID Controller H200 or 6Gbps SAS HBA card firmware package is achieved by flashing the firmware package. The firmware package can be flashed while the controller is in use. The system must be restarted for all ...

Appendix B: Getting Help 73 Getting Help CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. If you need assistance with a technical problem, perform the following steps: 1 Complete the procedures in the section "Tr...

74 Appendix B: Getting Help Online Services You can access Dell Support at support.dell.com . Select your region on the Welcome To Dell Support page, and fill in the requested details to access help tools and information. You can learn about Dell products and services on the following websites: www....

Appendix B: Getting Help 75 Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com , or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. Se...

76 Appendix B: Getting Help Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number...

Appendix C: Regulatory Notices 77 Regulatory Notices For additional regulatory information, please go to the Regulatory Compliance Homepage on www.dell.com at the following location: www.dell.com/regulatory_compliance . PERC H200.book Page 77 Tuesday, July 13, 2010 4:15 PM

Glossary 81 Glossary This section defines or identifies technical terms, abbreviations, and acronyms used in this document. A Adapter An adapter enables the computer system to access peripheral devices by converting the protocol of one bus or interface to another. An adapter may also provide special...

Glossary 83 F Firmware Software stored in read-only memory (ROM) or Programmable ROM (PROM). Firmware is often responsible for the behavior of a system when it is first turned on. A typical example would be a monitor program in a system that loads the full operating system from disk or from a networ...

Glossary 87 SATA Serial Advanced Technology Attachment, a physical storage interface standard, is a serial link that provides point-to-point connections between devices. The thinner serial cables allow for better airflow within the system and permit smaller chassis designs. SCSI SCSI stands for "...

Index 91 Index B BIOS, 43 Configuration Utility, 4 4fault code messages, 4 3POST messages, 43 C Configuration Utility functions performed, 4 4overview, 44starting, 4 4 D driver diskette, 3 2 drivers installation, 31Microsoft operating system installation, 33 E electrostatic discharge. S e e E SD E S...

92 Index R RAID, 15 RAID 0, 1 5 Red Hat Enterprise Linux, 31 S safety instructions for preventing ESD, 1 0 SAS 6/iR BIOS, 4 3features, 1 9overview, 13SAS 6/iR Adapter installation, 2 5specifications, 19troubleshooting, 6 1 T t ro u b l e s ho o t i ng , 6 1 BIOS boot order, 6 1BIOS error messages, 6...