Dell Server Console Switch- Manuals

6 Contents A Appendix A: Updating the Remote Console Switch Software B Appendix B: Keyboard and Mouse Shortcuts C Appendix C: Ports Used by Console Switch Software Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Product Overview 7 1 Product Overview About the Remote Console Switch Software The Dell™ Remote Console Switch Software is a cross-platform management application that allows you to view and control the Dell 2161DS-2/4161DS Remote Console Switch and all attached servers. The cross-platform design en...

8 Product Overview www .d e ll.c o m | s u p p o rt .d e ll .c o m Extensive Remote Console Switch Management The Remote Console Switch Software allows you to add and manage multiple switches in one system. Once a new switch is installed, you can configure switch parameters, control and preempt user...

Installation 9 2 Installation Getting Started Before installing your Dell™ Remote Console Switch Software, refer to the following lists to ensure that you have all the items that shipped with your software as well as all other items necessary for proper installation. Supplied with the Remote Console...

10 Installation www .d e ll.c o m | s u p p o rt .d e ll .c o m System Hardware Configuration Requirements The following list contains the hardware configuration requirements for running the Remote Console Switch Software on the supported operating systems. Configurations with less than the recommen...

Installation 11 To install on Linux: 1 Insert the Remote Console Switch Software CD-ROM into your CD-ROM drive. 2 If AutoMount is supported and enabled, proceed to step 3. -or- If your system does not support AutoMount:Mount the CD-ROM volume by executing the following command:mount -t iso9660 -ro m...

Basic Operation 13 3 Basic Operation Launching the Remote Console Switch Software To launch the Dell™ Remote Console Switch Software on all Microsoft ® Windows ® systems: Select Start - Programs - Dell Remote Console Switch Software . Remote Console Switch Software will launch.To launch the Remote C...

14 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m When you select a Remote Console Switch, you can click the Manage Remote Console Switch task button in the Explorer to launch the MP. This component enables you to control each individual Remote Console Switch. For more information, ...

Basic Operation 15 C Group Selector pane: Contains a tree view representing the groups that are available for the current View Selector tab. The selected group controls what is displayed in the Unit Selector pane when the Remote Console Switches , Sites or Folder tabs are selected. D Status bar: Dis...

16 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m 4 Using the local port configuration, input all server names via the On-Screen Configuration and Activity Reporting interface (OSCAR ® ). NOTE: For 2161DS-2 and 4161DS Console Switches, names can be modified from the Servers category...

Basic Operation 19 Figure 3-4. Configure Tiered Switches Dialog Box 10 When you reach the final page of the Remote Console Switch Wizard , click Finish to exit and return to the main window. Your Remote Console Switch should now appear in the Unit Selector pane. To add a new Remote Console Switch th...

Basic Operation 21 8 The Configure Tiered Switches dialog box appears if the Remote Console Switch Software detects an attached legacy switch. This dialog box contains a list of all SIP and Avocent AVRIQ EIDs retrieved from the Remote Console Switch and the tiered switches to which they are connecte...

22 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m If no new Remote Console Switches were found (or if you clicked Stop ), the Wizard will show the No New Remote Console Switches Found page and you will need to add the switch manually. For more information, see the previous procedure...

Basic Operation 23 Accessing Your Remote Console Switch When you click the Remote Console Switches tab, you will see a list of the switches currently defined in the local database. To access a Remote Console Switch, you must first log into it by typing a username and password. The default username i...

24 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m 3 A login prompt appears. Type your username and password. If this is the first time you have accessed the Remote Console Switch or you have not assigned a username and password, type the default username, Admin (case sensitive), wit...

26 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m To auto search by typing in the Unit list: 1 Click the Servers tab. 2 Type the first few characters of a server name. The highlight will move to the first server beginning with those characters. If you pause for a second or more betw...

Basic Operation 27 Viewer Menu bar Figure 3-11. Viewer Menu Bar A Thumbtack: Click to lock the menu bar in place. This prevents the menu bar from hiding once you have moved the mouse cursor away from the menu bar. B Menu Options: The menus provides access to functions available through the Viewer. C...

28 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m Adjusting the Viewer Tool bar You may add up to 10 buttons to the toolbar. These buttons allow you to provide easy access to defined function and keyboard macros. By default, the Align Local Cursor, Refresh Image , and Single Cursor ...

Basic Operation 29 Expanding and Refreshing Your Viewer By default, there are three buttons that display on the Viewer toolbar that allow you to adjust the Viewer display. The first button allows you to set the Viewer to Single Cursor Mode . This allows you to use the mouse in the Viewer as if it wa...

30 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m Adjusting the Viewer Resolution If Auto Scale is enabled, the Remote Console Switch Software automatically adjusts the display when the Viewer window size changes during a session. When you access a channel using sharing, the display...

Basic Operation 31 The Color sub-menu allows you to set the color depths at which the digital image can be compressed. The 2161DS-2 and 4161DS Remote Console Switches support the Dambrackas Video Compression (DVC) algorithm, which enables the Remote Console Switch Software users to adjust the number...

32 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m E Contrast F Brightness G Noise Threshold H Priority Threshold I Automatic Video Adjustment J Refresh Image K Adjustment bar L Video Test Pattern M Help button N Performance Monitor O Close box Minimizing Remote Video Session Discolo...

Basic Operation 33 Adjusting the Mouse The Viewer allows you to select between five different mouse cursor options, set up mouse scaling and resynchronize your mouse should it no longer track properly. Dell recommends turning off the local cursor by setting the Local Cursor option to None . This wil...

34 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m Minimizing Mouse Trailing During a remote video session, as the mouse moves on the screen, some pixels will remain discolored. This condition is referred to as mouse trailing, and is due to varying levels of network and other noise i...

Basic Operation 35 Intellipoint Drivers (Only for Windows based Operating Systems): 1 Select Start - Settings - Control Panel . 2 Double-click the Mouse icon. 3 Cycle through the tabs until the pointer speed slider is displayed. 4 Adjust the mouse speed to the exact midpoint of the slider bar. 5 Cli...

36 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m Scanning Your Servers Using the Thumbnail Viewer, you can set up a scan sequence of up to 16 servers to monitor your servers. The scan mode moves from one thumbnail image to the next, logging into a server and displaying an updated s...

Basic Operation 37 Figure 3-18. Viewer - Scanning Servers To access the Scan mode: 1 Select the Servers, Sites or Folders tab. 2 Select two or more servers in the Unit Selector pane by pressing the <Shift> key. -or- Press the <Ctrl> key. The Scan Mode task button appears. 3 Click the Sca...

38 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m Navigating the Thumbnail Viewer When you highlight an individual thumbnail frame and select the Thumbnail menu, you can launch an interactive session to that server, add that server to the scan sequence or set the login credentials f...

Basic Operation 39 Click the Macro menu in the Viewer and choose the name of the macro containing the keystrokes you wish to send to the server. Figure 3-19 shows the default macros that ship with the Remote Console Switch Software. If you do not see the name of the macro you wish, select Configure ...

Basic Operation 41 Grouping Macros The Macro Groups dialog box allows you to arrange macros into logical groups. Macro groups for Windows and Sun are already predefined. However, you can alter these groups or create an entirely new group. You can also rename and delete groups that have been previous...

42 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m Session Options General Tab The General tab in the Session Options dialog box allows you to control the Keyboard Passthrough option in non-full screen mode, the Menu Activation Keystroke and the Background Refresh selection. The Keyb...

Basic Operation 43 Preemption Preemption provides a means for users with sufficient privilege to take control of a server from another user with lesser or equal privilege. NOTE: No time period will be displayed in cases where the server being viewed is attached to an Avocent A1000R or Avocent A2000R...

44 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m Preemption of a Local User/Remote Administrator by a Remote Administrator If an administrator attempts to access a server that is being accessed by the local user or by another remote administrator with equal privileges, the currentl...

Basic Operation 45 Exclusive Mode Exclusive Mode allows you to have exclusive control of a Video session. When in Exclusive Mode , no other user can share the session (except in Stealth mode). If other users are sharing the session when you select Exclusive Mode, you are warned that selecting Exclus...

46 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m Figure 3-24. Server General Properties tab 3 Type the name of the server. Duplicate names are not allowed. 4 (Optional) Select the server type. If the selection is not in the drop-down list, type the name of the new server type in th...

Basic Operation 47 Figure 3-25. Server Network Properties Tab 8 (Optional) Click the Information tab and type a description of the unit. You can enter any information in the following fields. a In the Description field, enter 0 to 128 characters. b In the Contact field, enter 0 to 128 characters. c ...

48 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m 9 Click on the Connections tab to view the connections of the server. Connections properties are available only for servers and are read-only. The display indicates the physical connection path that is used to access this device and ...

50 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m Modifying Custom Field Names Custom field names allow you to change the Site, Department, and Location column heading names that appear in the Group and Unit Selector panes. This allows you to group Remote Console Switches and server...

Basic Operation 51 To create a new site, department or location: 1 Select View - Properties from the Explorer menu. -or- Click the Properties task button. The Properties dialog box appears. 2 Click the General tab and select the drop-down list for Site, Department or Location . If a name is not in t...

52 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m Figure 3-30. Assign To Dialog Box 3 Select the site, location, or folder category from the drop-down list. 4 Select the target from the list of available targets to which the unit can be assigned within the chosen category. This coul...

54 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m Customizing the Explorer Window The Explorer window can be resized at any time. Each time you launch the application, the Explorer window opens to its default size and location. You can manually resize the window while the applicatio...

Basic Operation 55 Managing Your Local Databases Each client workstation running the Remote Console Switch Software contains a local database that records the information that you enter about your units. If you have multiple client workstations, you may wish to configure one station and then save a ...

56 Basic Operation www .d e ll.c o m | s u p p o rt .d e ll .c o m Exporting a Database This function allows you to export fields from the local database to an ASCII Comma Separated Value file (CSV) or Tab Separated Value file (TSV). The following database fields will be exported. Remote Console Swi...

Managing Your Remote Console Switch 57 4 Managing Your Remote Console Switch The Management Panel Once you have installed a new Remote Console Switch, you have the ability to view and configure unit parameters, determine who has access and control rights, view and control currently active video sess...

58 Managing Your Remote Console Switch www .d e ll.c o m | s u p p o rt .d e ll .c o m Figure 4-1. Management Panel Dialog Box Viewing and Configuring Remote Console Switch Parameters The Settings tab allows you to display an expandable list of categories covering a wide range of parameters for your...

60 Managing Your Remote Console Switch www .d e ll.c o m | s u p p o rt .d e ll .c o m Setting Up User Accounts When you select the Users category for the first time, the MP will retrieve and display a list of usernames and current access levels from the Remote Console Switch. You can add, modify or...

62 Managing Your Remote Console Switch www .d e ll.c o m | s u p p o rt .d e ll .c o m a Click the Access Rights button to select individual servers for that user. The User Access Rights dialog box appears. Figure 4-5. User Access Rights Dialog Box b Select a server in the left column for which this...

Managing Your Remote Console Switch 63 Locking and Unlocking User Accounts If a user enters an invalid password five consecutive times, the Security Lock-Out feature will temporarily disable that account. If a user attempts to log in again, the software client application displays an appropriate err...

64 Managing Your Remote Console Switch www .d e ll.c o m | s u p p o rt .d e ll .c o m The Language button displays the Language dialog, in which you can set language and keyboard parameters for all the Sun/USB SIPs of the whole appliance. NOTE: The Clear Offline button is not displayed when managin...

Managing Your Remote Console Switch 65 Enabling and Configuring SNMP SNMP is a protocol used to communicate management information between network management applications and Remote Console Switches. Other SNMP managers can communicate with your Remote Console Switch by accessing MIB-II and the publ...

66 Managing Your Remote Console Switch www .d e ll.c o m | s u p p o rt .d e ll .c o m 3 Type the system’s fully qualified domain name in the Name field, as well as a node contact person in the System section. 4 Type the Read, Write, and Trap community names. These specify the community strings that...

Managing Your Remote Console Switch 67 Figure 4-8. Traps Dialog Box Viewing and Resynchronizing Server Connections When you select the Servers category for the first time, the MP will retrieve the servers that exist in the Remote Console Switch Software database as well as information on how the ser...

68 Managing Your Remote Console Switch www .d e ll.c o m | s u p p o rt .d e ll .c o m Figure 4-9. Servers Dialog Box Resynchronizing the Server Listing You may wish to periodically resynchronize the database on your client workstation with the database stored in the Remote Console Switch. Do this i...

Managing Your Remote Console Switch 69 3 If no changes were detected in the appliance, a completion dialog box appears with this information. -or- If server changes were detected, then the Detected Changes dialog box will be displayed. Click Next to update the database. 4 If a cascade switch was det...

70 Managing Your Remote Console Switch www .d e ll.c o m | s u p p o rt .d e ll .c o m Viewing and Configuring Tiered Switch Connections The Tiered Switches category lets you view the tiered switches in your system, the SIP EID numbers as well as the type of switch it is.To configure a cascade switc...

Managing Your Remote Console Switch 71 Figure 4-11. Firmware Version Dialog Box Hardware Subcategory The Hardware sub-category displays the version information for the Remote Console Switch. NOTE: To ensure that the full functionality of the Remote Console Software is available to you, please ensure...

72 Managing Your Remote Console Switch www .d e ll.c o m | s u p p o rt .d e ll .c o m Figure 4-12. SIPs Dialog Box 2161DS-2 Console Switch NOTE: The Vendor field, and Reset SIP button are not displayed when managing Avocent A1000R and A2000R Remote Console Switches. Resetting a SIP On occasions whe...

Managing Your Remote Console Switch 73 To reset a SIP: 1 Select the SIPs subcategory from the Versions category in the left hand column in the MP. 2 Select the SIP you want to reset from the ID list. 3 Click Reset . A message appears warning you that this function is reserved for tiered switches and...

Managing Your Remote Console Switch 75 To simultaneously upgrade multiple SIPs: 1 Click the Tools tab in the MP. The Tools dialog box appears. 2 Click the Upgrade SIP Firmware button. The Upgrade SIP Firmware dialog box appears. 3 Click the check box in front of each type (PS/2,USB, Serial, or Sun) ...

76 Managing Your Remote Console Switch www .d e ll.c o m | s u p p o rt .d e ll .c o m Figure 4-15. User Status Dialog Box To disconnect a user session: 1 Click the Status tab in the MP. The User Status dialog box appears. 2 Click one or more users that you wish to disconnect. 3 Click the Disconnect...

Managing Your Remote Console Switch 77 Managing Remote Console Switch Configuration Files Configuration files contain all of the settings for a Remote Console Switch. This includes network settings, SIP configurations, SNMP settings and attached servers. You may save your configuration file and, sho...

78 Managing Your Remote Console Switch www .d e ll.c o m | s u p p o rt .d e ll .c o m Managing User Databases User database files contain all user accounts assigned in a Remote Console Switch. You can save your user account database file and use it to configure users on multiple Remote Console Swit...

Managing Your Remote Console Switch 79 Changing Remote Console Switch Properties You can alter individual Remote Console Switch properties whether you are logged into the switch or not. The Properties dialog box contains several tabs: General, Network, and Information . The General tab allows you no...

80 Managing Your Remote Console Switch www .d e ll.c o m | s u p p o rt .d e ll .c o m 7 Click the Network tab and type in the address of the Remote Console Switch. This field can contain an IP dot notation or a domain name. Duplicate addresses are not allowed and the field cannot be left blank. You...

Managing Your Remote Console Switch 81 Figure 4-17. Options Dialog Box - DirectDraw To disable DirectDraw: 1 Select Tools - Options . The Options dialog box appears. 2 Click to disable the DirectDraw check box. 3 Click OK . NOTE: The DirectDraw check box will only appear for Windows based Operating ...

Appendix A: Updating the Remote Console Switch Software 83 A Appendix A: Updating the Remote Console Switch Software For optimal operation of your system, ensure that you have the latest version of the Remote Console Switch Software available from Dell™ support website at support.dell.com . To updat...

Appendix B: Keyboard and Mouse Shortcuts 85 B Appendix B: Keyboard and Mouse Shortcuts Table B-1. Divider Pane Keyboard and Mouse Shortcuts Operation Description F6 Navigates between the split-screens and gives focus to the last element that had focus. F8 Gives focus to the divider. Left or Up Arrow...

86 Appendix B: Keyboard and Mouse Shortcuts www .d e ll.c o m | s u p p o rt .d e ll .c o m Table B-3. Keyboard and Mouse Operations for the Unit List Operation Description Enter or Return Launches the default action for the selected unit. Up Arrow Deselects current selection and moves selection up ...

Appendix C: Ports Used by Console Switch Software 87 C Appendix C: Ports Used by Console Switch Software Table C-1 lists the port numbers that the software uses to communicate with the Remote Console Switches. This information can be used to configure firewalls to let the Remote Console Switch Softw...

Index 89 Index Numerics 2161DS Console Switc h Log into, 23 A A1000R, 8A100R, 16A2000R, 8Access Rights, 61Address Range page, 21Avocent Remote Console Switc h Adding, 16 Avocent®, 8AVRIQ, 8, 18, 20 C Clear Offline, 63Configure Tiered Switc hes dialog box, 21 Configuring Remote Console Switch window,...