Dell R930- Manuals

View menu NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action. Option Description iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS ( Primary and Secondary ), Gateway , IP , and Subnet (IPv6 does not have Sub...

Hard drive indicator codes Figure 3. Hard drive indicators 1. hard drive activity indicator 2. hard drive status indicator 3. hard drive NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains off. Drive-sta...

SSD LED indicator pattern Figure 4. SSD LED indicator pattern 1. SSD activity indicator 2. SSD status indicator 3. SSD While the operating system is running, the status indicator provides the current status of the device. The following table lists the device states along with the associated LED indi...

State Name Slot/Device State Status LED (Green) Status LED (Amber) encountered a critical error condition. Back panel features and indicators Figure 5. Back panel features and indicators Item Indicator, Button, or Connector Icon Description 1 Power supply unit (PSU 3 and 4) AC 750 W or 1100 W 2 PCIe...

NIC indicator codes Figure 6. NIC indicators 1. link indicator 2. activity indicator Convention Indicator pattern Description A Link and activity indicators are OFF The NIC is not connected to the network. B Link indicator is green The NIC is connected to a valid network at its maximum port speed (1...

Convention Power indicator pattern Condition CAUTION: When correcting a PSU mismatch, replace only the PSU with the flashing indicator. Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to a Low Output ...

2 Performing initial system configuration After you receive your system, you must set up your system, install the operating system if it is not pre-installed, and set up and configure the system iDRAC IP address. Setting up your system 1. Unpack the system. 2. Install the system into the rack. For m...

For more information on setting up and configuring iDRAC, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/esmmanuals . Logging in to iDRAC You can log in to iDRAC as an iDRAC local user, a Microsoft Active Directory user, or a Lightweight Directory Access Protocol (LDAP) us...

Downloading drivers and firmware It is recommended that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache. Steps1. Go to Dell.com/support/drivers . 2. In the Product Selection section, enter th...

3 Pre-operating system management applications The pre-operating system management applications for your system help you manage different settings and features without booting to the operating system.Your system has the following pre-operating system management applications: • System Setup• Boot Man...

About System Setup Using System Setup , you can configure the BIOS settings, iDRAC settings, and device settings of your system.You can access System Setup in two ways: • Standard Graphical Browser — This is enabled by default.• Text Browser — This is enabled by using Console Redirection. NOTE: By d...

Menu Item Description System Information Displays information about the system such as the system model name, BIOS version, and Service Tag. Memory Settings Displays information and options related to the installed memory. Processor Settings Displays information and options related to the processor ...

Memory Settings screen You can use the Memory Settings screen to view all the memory settings as well as enable or disable specific memory functions such as system memory testing and node interleaving.To view the Memory Setting screen, click System Setup Main Menu → System BIOS → Memory Settings . M...

Processor Settings screen You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization technology, hardware prefetcher, and logical processor idling.To view the Processor Settings screen, click System Setup Main Menu → System...

Menu Item Description NOTE: The processor bus speed option displays only when both processors are installed. Processor 1 NOTE: Depending on the number of installed CPUs, there may be up to four processor listings. The following settings are displayed for each processor installed in the system. Famil...

Menu Item Description Port C Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.For AHCI mode or RAID mode, BIOS always enables support. Model Displays the drive model of the select...

Controller is the only display capability in the system (that is, no add-in graphics card is installed), then the Embedded Video Controller is automatically used as the primary display even if the Embedded Video Controller setting is Disabled . Current State of Embedded Video Controller Displays the...

Menu Item Description NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial MUX setting can independently be changed in iDRAC. Therefore, loading the BIOS default settings from within the BIOS setup utility may not always revert this setting to the defau...

System Security Settings screen You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button.To view the System Security screen, click System Setup Main Menu → System BIOS → System Security Settings . Menu Ite...

Menu Item Description User Defined Delay (60s to 240s) Sets the User Defined Delay when the User Defined option for AC Power Recovery Delay is selected. UEFI Variable Access Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are accessible in the ...

Menu Item Description Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled. By default the Keyboard NumLock is set to On . NOTE: This option does not apply to 84-key keyboards. F1/F2 Prompt on Error Enables or disables the F1/F2 prompt on error. By defaul...

Assigning a system or setup password Prerequisites NOTE: The password jumper enables or disables the System Password and Setup Password features. For more information on the password jumper settings, see System board jumper settings . You can assign a new System Password or Setup Password or change ...

If you do not enter the correct password in three attempts, the system displays the following message: Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power down. Even after you shut down and restart the system, the error message is displayed until the corre...

4 Installing and removing system components This section provides information about installing and removing the R930 components. Customer and field replaceable units The following components are Customer Replaceable Units (CRUs): • Left and right PCIe risers• Memory riser• Cooling fans• Control pane...

Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock. CAUTION: Do not operat...

Recommended tools You need the following items to perform the procedures in this section: • Key to the bezel lock• Phillips #2 screwdriver• Wrist strap Front bezel (optional) Installing the optional front bezel 1. Locate and remove the bezel key. NOTE: The bezel key is attached to the bezel. 2. Hook...

Figure 8. Removing and installing the front bezel 1. release latch 2. bezel lock 3. front bezel System cover WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Installing or removing the system cover when ...

Steps1. Turn the latch release lock to the unlock position. 2. Lift the latch and rotate the latch toward the back of the system.The system cover slides back disengaging the tabs on the system cover from the slots on the chassis. 3. Hold the system cover on both sides, and lift the system cover away...

3. Turn the latch release lock clockwise to the locked position. Next steps 1. If removed, install the front bezel. 2. Follow the procedure listed in After working inside your system . Related Tasks Installing the optional front bezel Inside the system CAUTION: Many repairs may only be done by a cer...

3. right power supply bay 4. right power distribution board 5. cable management tray 6. memory riser (8) 7. hard drive backplane 8. SAS expander daughter card (primary) 9. control panel board 10. release tab for SAS expander daughter card (2) 11. release tab for hard drive backplane (2) 12. cooling ...

NOTE: The chassis intrusion switch cable is routed though a hook on the NDC riser bracket. Figure 11. Removing and installing the chassis intrusion switch 1. intrusion switch slot 2. chassis intrusion switch 3. hook on the NDC riser bracket 4. chassis intrusion switch cable Next steps Install the ch...

Steps1. Slide the chassis intrusion switch into the intrusion switch slot. 2. Connect the chassis intrusion switch cable to the connector on the Network Daughter Card (NDC) riser card. 3. Route the cable through the hook on the NDC riser bracket. Next steps 1. Install the NDC. 2. Install the NDC ris...

3. cable management tray Next steps Install the cable management tray. Related Tasks Removing a memory riserRemoving a cooling fanRemoving the memory riser and fan cageRemoving a memory riser blankInstalling the cable management tray Installing the cable management tray Prerequisites CAUTION: Many r...

System memory Your system supports DDR4 ECC registered DIMMs (RDIMMs) and load reduced DIMMs (LRDIMMs) at DDR4 (1.2V) voltage specification. It also supports single, dual and quad rank DIMMs of up to 1866 MHz. NOTE: MT/s indicates DIMM speed in MegaTransfers per second. Memory bus operating frequenc...

DIMM Type DIMMs Populated/ Channel (DPC) DIMM Size Operating Frequency (in MT/s) Maximum DIMM Rank/ Channel DDR4 2133 MT/s (1.2 V) RDIMM 1 8 GB, 16 GB, 32 GB 1866 Dual rank 2 8 GB, 16 GB, 32 GB 1866 Dual rank 3 8 GB, 16 GB, 32 GB 1333 Dual rank LRDIMM 1 32 GB 1866 Quad rank 2 32 GB 1866 Quad rank 3 ...

NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs require Advanced ECC mode to g...

Memory Mode System Capacity (in GB) DIMM Size (in GB) Number of DIMMs DIMM Slot Population for CPU 1 ( Riser A and B) (Independent Channel) 64 8 8 X X X X 80 8 10 X X X X X 96 16 6 X X X 128 16 8 X X X X 96 16 6 X X X 128 16 8 X X X X 192 32 6 X X X 256 32 8 X X X X 192 32 6 X X X 256 32 8 X X X X 3...

Steps Holding the slots on the memory riser blank, lift the memory riser blank out of the memory riser and fan cage. Figure 15. Removing and installing the memory riser blank 1. memory riser blank 2. guide on the memory riser and fan cage (2) 3. connector protective cap Next steps Install the memory...

Steps1. Align the memory riser blank with the guides on the memory riser and fan cage. 2. Insert the memory riser blank into the guides on the memory riser and fan cage until it is firmly seated. Next steps Follow the procedure listed in After working inside your system . Removing a memory riser Pre...

Figure 16. Removing and installing the memory riser 1. memory riser and fan cage 2. memory riser handle 3. handle lock Next steps Install a memory riser or a memory riser blank. Related Tasks Installing a memory riserInstalling a memory riser blank Installing a memory riser Prerequisites CAUTION: Ma...

CAUTION: Before installing the memory riser, ensure that the memory module socket ejectors are in the locked position. Also ensure cables from the hard drive backplane are placed in the cable latch and closed. CAUTION: Use the memory riser handle, while installing and removing the memory risers. Han...

Figure 18. Removing and installing a memory module 1. memory module 2. memory module socket 3. memory module ejector (2) Next steps 1. If you are removing a memory module permanently, install a memory module blank. NOTE: The procedure for removing and installing a memory module blank is identical to...

Next steps 1. Install the memory riser. 2. Follow the procedure listed in After working inside your system . 3. Press F2 to enter System Setup, and check the System Memory setting. The System Memory Size value should reflect the installed memory. 4. If the System Memory Size value is incorrect, one ...

Figure 20. Removing and installing the memory riser and fan cage 1. cage handle lock 2. cage handle 3. memory riser and fan cage 4. rear handle 5. guide rail (2) 6. guide on the chassis (2) 7. chassis Next steps Install the memory riser and fan cage. Related Tasks Removing a memory riser blankRemovi...

Ensure that you follow the Safety instructions . NOTE: Before installing the memory riser and fan cage, ensure there are no loose cables from the hard drive backplane. If the cables are not latched, the cage will not seat firmly into the chassis. Steps1. Lift the memory riser and fan cage by holding...

NOTE: SSD/SAS/SATA hard drives cannot be mixed in a system. The hot-swappable hard drives connect to the system board through the hard drive backplane. Hot-swappable hard drives are supplied in hot-swappable hard drive carriers that fit in the hard drive slots. CAUTION: Before attempting to remove o...

Figure 21. Removing and installing a 2.5 inch hard drive blank 1. hard drive blank 2. release button Next steps If removed, install the front bezel. Related Tasks Removing the optional front bezelInstalling the optional front bezel Installing a 2.5 inch hard drive blank Prerequisites CAUTION: Many r...

Removing a hot-swappable hard drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support te...

3. hard drive carrier handle Next steps 1. If you are not replacing the hard drive immediately, insert a hard drive blank in the empty hard drive slot, or install a hard drive. Related Tasks Removing the optional front bezelInstalling the optional front bezel Installing a hot-swappable hard drive ca...

Removing a hard drive from a hard drive carrier Prerequisites 1. Keep the #2 Phillips screwdriver ready. 2. Remove the hard drive carrier from the system. Steps1. Remove the screws from the slide rails on the hard drive carrier. 2. Lift the hard drive out of the hard drive carrier. Figure 23. Removi...

Steps1. Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the back of the hard drive carrier. 2. Align the screw holes on the hard drive with the screw holes on the hard drive carrier.When aligned correctly, the back of the hard drive is flush with the...

Figure 24. Removing and installing the optical drive 1. optical drive connector 2. cable 3. pull tab 4. optical drive carrier 5. ejector handle 6. release button Next steps Install the optical drive. Related Tasks Removing the optional front bezelInstalling the optical drive Installing the optical d...

Steps1. Reconnect the cable to the back of the optical drive. 2. Align the optical drive with the optical drive slot in the front of the chassis. 3. Slide the optical drive into the optical drive slot until the optical drive connector engages with SATA connector on the system board. Next steps 1. If...

Steps Press the release tabs and lift the cooling fan out of the memory riser and fan cage. Figure 25. Removing and installing a cooling fan 1. cooling fan 2. release tab (2) Next steps Install the cooling fan. Related Tasks Installing a cooling fan Installing a cooling fan Prerequisites CAUTION: Ma...

Steps1. Align the connector on the cooling fan with the connector on the fan tray. 2. Holding the release tabs, insert the cooling fan into the memory riser and fan cage with the arrow pointing toward the back of the system. 3. Lower the cooling fan until connector on the cooling fan engages with th...

Figure 26. Removing and installing the fan tray 1. tab on the fan tray (2) 2. fan tray 3. captive screw (3) 4. slot on the memory riser guide 5. connector on the system board Next steps Install the fan tray. Related Tasks Removing a memory riserRemoving a cooling fanRemoving a memory riser blankInst...

b. The connector on the fan tray engages with the connector on the system board. 3. Press the fan tray at the edges to ensure that the fan tray is properly seated. 4. Tighten the captive screws in the order of the numbers printed on the fan tray. Next steps 1. Install the following: a. Memory riser ...

Figure 27. Replacing the internal USB key 1. USB memory key 2. USB memory key connector Next steps 1. Follow the procedure listed in After working inside your system . 2. While booting, press F2 to enter System Setup and verify that the USB key is detected by the system. Expansion cards and expansio...

Card priority Card type Form factor Slot priority (Two processors) Slot priority (Four processors) Max allowed Fibre Channel 8 Gb Dual Port (Emulex) Full Height (1/1)*, (2/2)*, 1, 3, 4, 5 (1/1)*, (2/2)*, (1/9)^, (2/10)^, 1, 3, 4, 5, 6, 7, 8, 9 10* 8 Fibre Channel 8 Gb Single Port (QLogic) Full Heigh...

Figure 28. Removing and installing the left/right expansion card riser blank 1. left riser blank 2. release tab on the PCI retention rocker 3. right riser blank 4. chassis Next steps Install the left expansion card riser blank. Related Tasks Installing the left expansion card riser blank Installing ...

Installing the left expansion card riser Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team....

Installing the right expansion card riser Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team...

3. expansion card latch 4. expansion card Next steps Install an expansion card into the expansion card riser or install the expansion card riser. Related Tasks Installing an expansion card into the expansion card risers Installing an expansion card into the expansion card risers Prerequisites CAUTIO...

Removing the NDC riser Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ser...

Next steps Install the NDC riser. Related Tasks Removing the left expansion card riserInstalling the NDC riser Installing the NDC riser Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in ...

• Miscellaneous control signals Removing the network daughter card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone...

3. screw hole (2) 4. connector on the NDC riser card 5. NDC riser card Next steps Install the network daughter card. Related Tasks Removing the NDC riserInstalling the network daughter card Installing the network daughter card Prerequisites CAUTION: Many repairs may only be done by a certified servi...

Replacing an SD vFlash media card 1. Locate the SD vFlash media slot at the back of the chassis. 2. To remove the SD vFlash media card, push the card inward to release it, and pull the card from the card slot. Figure 36. Removing and installing the SD vFlash media card 1. SD vFlash media card 2. SD ...

Removing an internal SD card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due ...

Removing the internal dual SD module Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Dam...

Convention IDSDM indicator code Description D Amber Indicates that the card is offline, has failed, or is write protected E Not lit Indicates that the card is missing or is booting Next steps Install the internal dual SD module. Related Tasks Removing an internal SD cardInstalling the internal dual ...

Removing the integrated storage controller card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and suppor...

1. clamp slot on the power supply bay 2. clamp 3. SAS connector 4. storage controller card battery 5. storage controller card 6. storage controller card connector on the system board Next steps Install the integrated storage controller card. Related Tasks Removing the left expansion card riserRemovi...

Processors and heat sinks NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians. Use the following procedure when: • Installing an additional processor• Replacing a processor Your system supports two types of ...

Steps1. Loosen one of the screws that secure the heat sink to the system board.Wait 30 seconds for the heat sink to loosen from the processor. 2. Remove the screw diagonally opposite the screw you first removed. 3. Repeat the procedure for the remaining two screws. Figure 38. Removing and installing...

Figure 40. Removing and installing a processor 1. close first socket release lever 2. pin-1 indicator of processor 3. processor 4. slot (4) 5. processor shield 6. open first socket release lever 7. socket 8. socket keys (4) Next steps Install the processor. Related Tasks Installing a processor Insta...

Installing a heat sink Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ser...

Related Tasks Installing a processorInstalling the fan trayInstalling the cable management trayInstalling the memory riser and fan cageInstalling a memory riserInstalling a cooling fan Removing a processor blank and heat sink blank Prerequisites CAUTION: Many repairs may only be done by a certified ...

Figure 42. Removing and installing the processor blank and heat sink blank 1. slot (2) 2. tab (2) 3. processor blank and heat sink blank 4. release tab 5. processor socket Next steps Install the heat sink or processor blank and heat sink blank. Related Tasks Removing a memory riserRemoving a cooling...

Steps1. Align the tabs on the processor blank and heat sink blank with the slots on the memory riser guide. 2. Orient the processor blank and heat sink blank such that the tabs on the processor blank and heat sink blank engage with the slots on the memory riser guide. 3. Lower the processor blank an...

Figure 43. Removing and installing an AC power supply unit 1. release latch 2. PSU power cable connector 3. PSU 4. PSU connector 5. PSU handle Next steps Install an AC power supply unit. Related Tasks Installing an AC power supply unit Installing an AC power supply unit Prerequisites CAUTION: Many r...

NOTE: If you unlatched the cable management arm, re-latch it. For information about the cable management arm, see the system’s rack documentation. CAUTION: When connecting the power cable, secure the cable with the strap. 2. Connect the power cable to the PSU and plug the cable into a power outlet. ...

Figure 44. Removing and installing the PSU blank 1. tab at the bottom of PSU blank 2. PSU blank 3. tab on the PSU blank (2) 4. slot on the chassis (2) 5. slot at the bottom of the chassis Next steps Install the PSU or PSU blank. Related Tasks Installing an AC power supply unitInstalling the power su...

Ensure that the tabs on the PSU blank engage with the slots on the chassis. Power distribution board Your system supports two Power Distribution Boards (PDBs) connected to the system board. PDBs are located on the left and right sides of the system and supports AC power supply for your system. Remov...

1. connector on the system board 2. PDB 3. left power supply bay 4. right power supply bay 5. spring latch Next steps Install the PSU bay. Related Tasks Removing an AC power supply unitRemoving the power supply unit blankRemoving the left expansion card riserRemoving the right expansion card riserRe...

Steps1. Orient the power supply unit (PSU) bay to the side of the chassis. 2. Align the following:a. Four slots on the PSU bay with the hooks on the side of the chassis.a. Connector on the power distribution board (PDB) with the connector on the system board. 3. Press the PSU bay until it clicks int...

Figure 45. Removing and installing the power distribution board 1. screw (3) 2. PDB 3. left PSU bay 4. right PSU bay Next steps Install the PDB. Related Tasks Removing the right expansion card riserRemoving the left expansion card riserRemoving the integrated storage controller cardRemoving an AC po...

4. Unpack the new power distribution board (PDB). Steps1. Align the screw holes on the PDB with the holes on the power supply unit (PSU) bay. 2. Tighten the screws to secure the PDB to the PSU bay. Next steps 1. Install the following: a. PSU bay b. AC PSU or PSU blank, if installed c. Storage contro...

CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 2. To remove the battery, support the battery connector by pressing down firmly on the positive side of the connector. 1. positive side of battery 2. socket 3. Lift the ba...

• 2.5 inch (x4) SAS/SATA backplane• 2.5 inch (x24) SAS/SATA backplane• 2.5 inch (x16) SAS/SATA backplane plus 2.5 inch (x8) Dell PowerEdge Express Flash (PCIe SSD) backplane Removing the hard drive backplane Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You ...

Removing a hot-swappable hard drive carrierRemoving a memory riserRemoving a cooling fanRemoving the memory riser and fan cageRemoving the SAS expander daughter cardInstalling the hard drive backplane Installing the hard drive backplane Prerequisites CAUTION: Many repairs may only be done by a certi...

Installing the optional front bezel SAS expander daughter card The systems storage uses SAS expander daughter card to facilitate: • Transition of SAS technology from 6 Gbps to 12 Gbps• Maximize the hard disk drive space• Provide the configuration flexibility and cabling and signalling issues of the ...

Figure 53. Removing and installing the SAS expander daughter card 1. SAS expander daughter card 2. release tab (2) Next steps Install the SAS expander daughter card. Related Tasks Installing the SAS expander daughter card Installing the SAS expander daughter card Prerequisites CAUTION: Many repairs ...

Next steps 1. Reconnect the SAS cables connected to the SAS expander daughter card and hard drive backplane. 2. Follow the procedure listen in After working inside your system . Control panel assembly Removing the control panel board Prerequisites CAUTION: Many repairs may only be done by a certifie...

Figure 54. Removing and installing the control panel board 1. screw (2) 2. control panel connector cable 3. display module cable 4. USB connector cable 5. control panel board 6. standoff (2) Next steps Install the control panel board. Related Tasks Installing the control panel board Installing the c...

Next steps 1. Reconnect all the cables to the control panel board. 2. Follow the procedure listed in After working inside your system . System board Removing the system board Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooti...

5. memory riser guide Next steps Install the system board. Related Tasks Removing the cable management trayRemoving a cooling fanRemoving a memory riserRemoving the memory riser and fan cageRemoving the fan trayRemoving a heat sinkRemoving a processor blank and heat sink blankRemoving a processorRem...

NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct Service Tag. Once the Service Tag is entered, it cannot be updated or changed. 5. Click Ok . 6. Import your new or existing iDRAC Enterprise license.For more information, see Integrated De...

5 Troubleshooting your system Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...

Troubleshooting a USB device About this task Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 7. Steps1. Disconnect the keyboard and/or mouse cables from the system and reconnect them. 2. If the problem persists, connect the keyboard and/or mouse to anot...

Next steps If the problem persists, see Getting Help . Troubleshooting a NIC Steps1. Run the appropriate diagnostic test. For more information, see Using system diagnostics for available diagnostic tests. 2. Restart the system and check for any system messages pertaining to the NIC controller. 3. Ch...

• USB memory key• NIC hardware key• SD cards• Cable Management Tray• Expansion cards and expansion card risers• Network Daughter Card Riser (Riser 1)• Power supply(s)• Cooling fans• Memory risers• Memory riser and fan cage• Processor(s) and heat sink(s) 4. Let the system dry thoroughly for at least ...

• Memory riser and fan cage• SD cards• USB memory key• NIC hardware key• Network Daughter Card riser (Riser 1)• Processor(s) and heat sink(s) 4. Ensure that all cables are properly connected. 5. Install the system cover. 6. Run the appropriate diagnostic test. For more information, see Using system ...

CAUTION: At least one power supply (PSU) must be installed for the system to operate. Operating the system with only one PSU installed for extended periods of time can cause the system to overheat. Steps1. Identify the faulty PSU by the PSU's fault indicator. 2. Reseat the PSU by removing and reinst...

Troubleshooting cooling fans Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due ...

6. Remove the system cover. 7. Remove the memory risers. 8. Check the memory channels and ensure that they are populated correctly. 9. Reseat the memory modules in their sockets. 10. Install the memory risers. 11. Install the system cover. 12. Reconnect the system to its electrical outlet, and turn ...

8. Insert a different USB key that you know works properly. 9. Install the system cover. Next steps If the problem is not resolved, see Getting Help . Troubleshooting an SD card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troublesho...

Troubleshooting an optical drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage ...

d. Exit the configuration utility and allow the system to boot to the operating system. 3. Ensure that the required device drivers for your controller card are installed and are configured correctly. See the operating system documentation for more information. 4. Restart the system and enter the Sys...

Troubleshooting expansion cards Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage d...

6 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...

Running the Embedded System Diagnostics from the Dell Lifecycle Controller 1. As the system boots, press <F11>. 2. Select Hardware Diagnostics → Run Hardware Diagnostics . The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics start...

7 Jumpers and connectors System board jumper settings For information about resetting the password jumper to disable a password, see Disabling a forgotten password . Table 5. System board jumper settings Jumper Setting Description PWRD_EN The password reset feature is enabled (pins 2–4). The passwor...

System board connectors Figure 56. System board jumpers and connectors Item Connector Description 1 CONTROL PANEL Control panel connector 2 INT_STORAGE/ J_PERC Integrated storage controller card connector 3 J_PCIE_SLOT1 Left I/O riser connector (optional) 4 IO_RISER1/J_NDC_RISER NDC riser connector ...

Item Connector Description 4 J_XCEDE_SAS2 SAS 2 connector 5 J_SAS_A SAS A connector 6 J_SAS_B SAS B connector 7 J_SAS_B SAS B connector 8 J_SAS_A SAS A connector Disabling a forgotten password The system's software security features include a system password and a setup password. The password jumper...

8 Technical specifications Physical Height 172.6 mm (6.8 inch) Width With rack latches 482.4 mm (18.99 inch) Without rack latches 422 mm (16.61 inch) Depth With bezel 802.3 mm (31.59 inch) Without bezel 787.7 mm (31.01 inch) Weight (maximum) 59 kg (130.07 lb) Weight (empty) 23.8 kg (52.47 lb) Proces...

9 Getting help Contacting Dell Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and pr...