Dell R320- Manuals

SSD Drive Status Indicator Pattern (RAID Only) Condition NOTE: The drive status indicator remains off until all hard drives are initialized after the system is turned on. Drives are not ready for insertion or removal during this time. Blinks green and off Predicted drive failure Blinks green slowly ...

Figure 3. Drive information page with predictive failure notice SMART Wear Out Indicator Not Supported Although the Intel SSD 320 Series drives log SMART attribute E9, Media Wear Out Indicator, that captures the remaining life of the SSD as a percentage, the OMSA Physical Disks page does not report ...

Figure 4. OMSA system alerts page Storage Pages Within the Storage section of OMSA, a yellow warning icon will appear on the controller page, and the Physical Disks page. This is normal behavior and does not indicate an issue with the drive. Figure 5. Controller page 9

Figure 6. Physical disks page Wear Usage Monitoring The Smartmon Tool You can use a software tool — Smartmon — that monitors three Self-Monitoring, Analysis, and Reporting Technology (SMART) attributes for SSDs. Smartmon includes a command line utility, smartctl, used to check these attributes. Obta...

NOTE: You must run the workload to be evaluated for at least 60 minutes for these SMART drive attributes to register. Smartmon Tool and smartctl Resources For details of the Smartmon tool, the smartctl utility, and SMART attributes, refer to: • “Intel Solid-State Drive 320 Series in Server Storage A...

– Note that the attribute ID# are listed in decimal and not in Hex with the Attribute_NAME associated with Hard Drives. Figure 8. Reading the SMART drive wear attributes The table below translates the data from smartctl to the Intel-supported SMART Attributes. Table 1. Converting SMART attribute val...

• Timed Workload Media Wear rate of 0.620% for every 1367 minutes: – Workload Media Wear Rate 0.027% per hour– Workload Media Wear Rate 0.653% per day Using the drive in this 100% workload example, the drive wears at .653% per day. • 100/.653 = 153 • In this exaggerated case, the drive will use 100%...

2 Getting Help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country ...

Figure 4. LCD Panel Features Item Button Description 1 Left Moves the cursor back in one-step increments. 2 Select Selects the menu item highlighted by the cursor. 3 Right Moves the cursor forward in one-step increments.During message scrolling: • Press once to increase scrolling speed • Press again...

Option DescriptionSelect Simple to display LCD error messages in a simplified user-friendly description. See System Error Messages for a list of messages in this format. Set home Select the default information to be displayed on the LCD Home screen. See View Menu to see the options and option items ...

PCIe indicator Condition Corrective Action The indicator blinks amber if a PCIe card experiences an error. Restart the system. Update any required drivers for the PCIe card. Re-install the card. If the problem persists, see Getting Help . Hard-Drive Indicator Patterns Figure 5. Hard-Drive Indicators...

Drive-Status Indicator Pattern (RAID Only) Condition Blinks green three seconds, amber three seconds, and off six seconds Rebuild aborted Back-Panel Features And Indicators Figure 6. Back-Panel Features and Indicators—(With Redundant Power Supplies) Figure 7. Back-Panel Features and Indicators—(With...

Item Indicator, Button, or Connector Icon Description 10 System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack. Hot-swappable hard-drive systems When one of these buttons is pressed, the LCD panel on the front and...

Indicator Indicator Code Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed. Activity indicator is blinking green Network data is being sent or received. Power Indicator Codes Each power supply has an illuminated translucent handle that serves as an i...

Power Indicator Pattern Condition Replace the power supply that has the flashing indicator with a power supply that matches the capacity of the other installed power supply. Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty info...

2 Using The System Setup And Boot Manager System Setup enables you to manage your system hardware and specify BIOS-level options.The following keystrokes provide access to system features during startup: Keystroke Description <F2> Enters the System Setup. <F10> Enters System Services, wh...

• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup. Once you specify the boot mode, the system boots...

System Setup Options System Setup Main Screen NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC setti...

Integrated Devices Screen Menu Item Description Integrated RAID Controller Allows you to enable or disable the integrated RAID controller. By default, the Integrated RAID Controller option is set to Enabled. User Accessible USB Ports Allows you enable or disable the user accessible USB ports. Select...

Menu Item Description C States Allows you to enable or disable the processor to operate in all available power states. By default, the C States option is set to Enabled. Monitor/Mwait Allows you to enable Monitor/Mwait instructions in the processor. By default, the Monitor/Mwait option is set to Ena...

Menu Item Description Intel TXT Allows you enable or disable Intel Trusted Execution Technology. To enable Intel TXT, Virtualization Technology must be enabled and TPM Security must be Enabled with Pre-boot measurements. By default, the Intel TXT option is set to Off. BIOS Update Control Allows you ...

System password This is the password that you must enter before you can boot your system. Setup password This is the password that you must enter to access and make changes to the BIOS or UEFI settings of your system. CAUTION: The password features provide a basic level of security for the data on y...

Deleting Or Changing An Existing Setup Password Ensure that the Password jumper is set to enabled and the Password Status is Unlocked before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System password if the Password Status is Loc...

• If System Password is not Enabled and is not locked through the Password Status option, you can assign a system password. • You cannot disable or change an existing system password. NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the system pas...

Boot Manager Screen Menu Item Description Continue Normal Boot The system attempts to boot to devices starting with the first item in the boot order. If the boot attempt fails, the system continues with the next item in the boot order until the boot is successful or no more boot options are found. B...

3 Installing System Components Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • T10 and T15 Torx screwdrivers • Wrist grounding strap connected to ground Front Bezel (Optional) Installing The Front B...

Removing The Front Bezel 1. Unlock the keylock at the left end of the bezel. 2. Lift the release latch next to the keylock. 3. Rotate the left end of the bezel away from the front panel. 4. Unhook the right end of the bezel and pull the bezel away from the system. Opening And Closing The System WARN...

Figure 11. Opening and Closing the System 1. system cover 2. latch 3. latch release lock Closing The System 1. Lift the latch on the cover. 2. Place the cover onto the chassis and offset the cover slightly back so that it clears the chassis hooks and lays flush on the chassis. 3. Push down the latch...

Figure 13. Inside the System—With a Non-Redundant Power Supply 1. cooling shroud 2. power supply 3. integrated storage controller card 4. expansion-card riser 2 5. expansion-card riser 1 6. expansion-card holder 7. processor heat sink 8. DIMMs (6) 9. cooling fans (4) 10. hard drives (4) 11. control ...

CAUTION: Never operate your system without the cooling shroud. The system may get overheated, which may result in loss of performance. 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. Open the system. 3. Lift the coo...

When firmly seated, the memory socket numbers marked on the cooling shroud align with the respective memory sockets. 3. Close the system. 4. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. System Memory Your system supports DDR3 unbuffered EC...

Memory Sparing NOTE: To use memory sparing, this feature must be enabled in the System Setup. In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on a rank, the data from this rank is copied to the spare rank and the failed rank is disabled.With m...

System Capacity (in GB) DIMM Size (in GB) Number of DIMMs DIMM Rank, Organization, and Frequency DIMM Slot Population 2R, x4, 1600 MT/s 48 16 3 2R, x4, 1333 MT/s, A1, A2, A3 2R, x4, 1600 MT/s 96 16 6 2R, x4, 1333 MT/s, A1, A2, A3, A4, A5, A6 2R, x4, 1600 MT/s 128 32 4 4R x4, 1066 MT/s A1, A2, A3, A4...

1. memory module 2. memory-module socket ejectors (2) 3. memory-module socket 6. If a memory module or a memory-module blank is installed in the socket, remove it. NOTE: Retain removed memory-module blank(s) for future use. Figure 17. Removing The Memory Module 1. memory module/memory-module blank 7...

NOTE: Retain removed memory-module blank(s) for future use. 6. Align the memory-module's edge connector with the alignment key of the memory-module socket, and insert the memory module in the socket. NOTE: The memory-module socket has an alignment key that allows you to install the memory module in ...

Installing A 2.5 Inch Hard-Drive Blank 1. If installed, remove the front bezel. 2. Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. 3. If applicable, install the front bezel. Removing A 3.5 Inch Hard-Drive Blank CAUTION: To maintain proper system cooli...

3. Slide the hard-drive carrier out until it is free of the hard-drive slot. CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive blanks installed. 4. Insert a hard-drive blank in the empty hard-drive slot. Figure 21. Removing and Installing a Hot-Swap Hard Dri...

4. Insert the hard-drive carrier into the hard-drive slot until the carrier connects with the backplane. 5. Close the hard-drive carrier handle to lock the hard drive in place. Removing A Cabled Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perf...

Installing A Cabled Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing...

Figure 23. Removing and Installing a 2.5 Inch Hard Drive Into a 3.5 Inch Hard-Drive Adapter 1. screws (2) 2. 3.5 inch hard-drive adapter 3. 2.5 inch hard drive Installing A 2.5 Inch Hard Drive Into A 3.5 Inch Hard-Drive Adapter CAUTION: Many repairs may only be done by a certified service technician...

Optical Drive (Optional) Removing The Optical Drive In Hot-Swappable Hard-Drive Systems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or te...

Installing The Optical Drive In Hot-Swappable Hard-Drive Systems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and sup...

Figure 28. Removing and Installing the Optical Drive (Cabled Hard-Drive Systems) 1. data cable 2. power cable 3. optical drive 4. release latch 5. metal standoffs (4) 6. notches (2) Installing The Optical Drive In Cabled Hard-Drive Systems CAUTION: Many repairs may only be done by a certified servic...

3. Open the system. 4. Align the two notches on the metal standoffs with the slots on the side of the optical drive. 5. Slide the optical drive into the notches until it is seated firmly and the release latch snaps into place. 6. Connect the power cable. 7. Connect the data cable to the back of the ...

Figure 29. Removing and Installing a Cooling Fan 1. cooling fan 2. power cable connector 3. cooling-fan bracket Installing A Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product ...

Internal USB Memory Key (Optional) An optional USB memory key installed inside your system can be used as a boot device, security key, or mass storage device. The USB connector must be enabled by the Internal USB Port option in the Integrated Devices screen of the System Setup.To boot from the USB m...

Expansion Card Installation Guidelines Your system supports two PCI Express expansion cards.The following PCI Express Generation 2 and 3 expansion cards are supported. Table 2. Supported Expansion Cards Riser PCIe Slot Generation Height Length Link Width Slot Width 1 1 2 Low Profile Half Length x4 x...

Removing An Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing tha...

Figure 32. Removing and Installing the Expansion Card in Riser 2 1. expansion-card riser 2 2. expansion-card riser touch points 3. expansion-card latch 4. expansion card 5. expansion-card holder 6. tab Installing An Expansion Card CAUTION: Many repairs may only be done by a certified service technic...

9. Slide the expansion-card holder by pressing on the tab, to support the expansion card on riser 2. 10. Slide the expansion-card latch into position. 11. If applicable, connect cables to the expansion card. 12. Close the system. 13. Reconnect the system to its electrical outlet and turn the system ...

Figure 34. Removing and Installing the Expansion-Card Riser 2 1. chassis intrusion switch 2. expansion-card riser touch points (2) 3. expansion-card riser 2 4. expansion-card riser 2 connector 5. guide pins (2) 5. Replace the expansion-card riser. 6. Install an expansion card, if applicable.If appli...

iDRAC Ports Card (Optional) The iDRAC Ports card supports: • one 1GbE Ethernet port • SD vFlash card Removing The iDRAC Ports Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product docume...

1. expansion-card latch 2. expansion-card riser touch points (2) 3. expansion-card riser 1 4. iDRAC Ports card connector 5. SD card slot 6. RJ-45 Ethernet port 7. iDRAC Ports card Installing The iDRAC Ports Card CAUTION: Many repairs may only be done by a certified service technician. You should onl...

Figure 36. Replacing the SD vFlash Card 1. SD vFlash card 2. SD vFlash card slot 3. To install the SD vFlash card, with the label side facing up, insert the contact-pin end of the SD card into the card slot on the module. NOTE: The slot is keyed to ensure correct insertion of the card. 4. Press inwa...

Figure 37. Removing and Installing the Internal Dual SD Module 1. blue pull tab 2. SD card 1 3. SD card 2 4. dual SD module 5. connector on the system board Installing The Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubl...

Internal SD Card Removing An Internal SD Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage d...

Removing The Integrated Storage Controller Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage...

1. touch-points (2) 2. storage controller card 3. storage-controller card holder 4. release levers (2) 5. storage-controller card connector Installing The Integrated Storage Controller Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshoot...

Figure 40. Removing and Installing a Processor 1. processor 2. processor shield 3. notches in processor (2) NOTE: After removing the processor, place it in an antistatic container for reuse, return, or temporary storage. Do not touch the bottom of the processor. Touch only the side edges of the proc...

4. Remove the cooling shroud. WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor...

When the Hot Spare feature is enabled, a redundant power supply is switched to a sleep state. The active power supply supports 100% of the load, thus operating at higher efficiency. The redundant power supply in the sleep state monitors output voltage of the active power supply. If the output voltag...

Installing A Redundant Power Supply 1. Verify that both power supplies are the same type and have the same maximum output power. NOTE: The maximum output power (shown in Watts) is listed on the power supply label. 2. If applicable, remove the power supply blank. 3. Slide the new power supply into th...

Figure 42. Removing and Installing a Non-Redundant Power Supply 1. power supply 2. screw 3. 24-pin power cable 4. 8-pin power cable 5. standoff 6. SATA power cable Installing A Non-Redundant Power Supply NOTE: A hot-swappable non-redundant power supply must be installed in Slot 1 of the power supply...

Removing The Power Supply Blank CAUTION: To ensure proper system cooling, the power supply blank must be installed in the second power supply bay in a non-redundant configuration. Remove the power supply blank only if you are installing a second power supply. If you are installing a second power sup...

• Four hard-drive backplane • Eight hard-drive backplane Removing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or...

Figure 52. Cabling Diagram—Eight Hard-Drive Backplane 1. system board 2. hard-drive backplane 3. SAS B cable connector 4. SAS A cable connector 5. power cable connector 6. signal cable connector 7. cable routing latch 8. power distribution board 9. cable retention latch Installing The Hard-Drive Bac...

Removing The Control Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing tha...

Figure 54. Removing and Installing the Control Panel—Eight Hard Drive System 1. control panel 2. notches (4) 3. LCD connector cable 4. screw 5. locking tabs (4) Installing The Control Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshoot...

NOTE: For an eight 2.5 inch hard drive system, tighten the screw to secure the control panel to the bottom of the chassis. 3. Close the system. 4. Reconnect the system and peripherals to their power sources, and turn them on. 5. If applicable, install the front bezel. Removing The Control-Panel Modu...

Figure 57. Removing and Installing the Control-Panel Module—2.5 Inch Hard Drive System 1. control-panel module 2. screws (2) 3. control-panel module connector cable 4. LCD connector cable 5. control panel Installing The Control-Panel Module CAUTION: Many repairs may only be done by a certified servi...

VGA Module NOTE: Only the 8-hard drive system has a VGA module on the front panel. Removing The VGA Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed ...

5. screw (bottom) 6. VGA module Installing The VGA Module NOTE: This procedure applies only to the 8-hard drive system. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or...

Figure 59. Removing and Installing the PDB Shroud 1. cooling-fan bracket 2. PDB shroud tabs (2) 3. PDB shroud 4. arrow marked on the PDB shroud Installing The Power Distribution Board Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshoo...

Power Distribution Board Removing The Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and suppo...

1. screws (2) 2. power supply cables to the system board (3) 3. power supply cable to the hard-drive backplane 4. standoffs (2) 5. power distribution board 6. fan cable connector Installing The Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You sho...

WARNING: The heat sink is hot to touch for some time after the system has been powered down. Ensure that you do not touch the heat sink while removing the system board. g) heat sink and processorh) internal dual SD module NOTE: It is recommended that you remove the power distribution board before re...

4 Troubleshooting Your System Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...

7. Power down all attached USB devices and disconnect them from the system. 8. Restart the system and, if your keyboard is functioning, enter the System Setup. Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options.If your keyboard is not functioning, you...

Troubleshooting A Wet System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing t...

– Cooling-fan assembly (if present)– Cooling fans– Processor(s) and heat sink(s)– Memory modules– Hard-drive carriers– Hard-drive backplane 4. Ensure that all cables are properly connected. 5. Close the system. 6. Run the appropriate diagnostic test. For more information, see Using System Diagnostic...

Troubleshooting Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servici...

8. Reseat the memory modules in their sockets. 9. Close the system. 10. Enter the System Setup and check the system memory setting. If the problem is not resolved, proceed with the next step. 11. Open the system. 12. If a diagnostic test or error message indicates a specific memory module as faulty,...

NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch is turned on then the SD card is not writeable. 1. Enter the System Setup and ensure that the Internal SD Card Port is enabled. 2. Turn off the system, including any attached peripherals, and disconn...

Troubleshooting A Tape Backup Unit CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servi...

Troubleshooting A Storage Controller CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ser...

4. Ensure that each expansion card is firmly seated in its connector. 5. Close the system. 6. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 7. Open the system. 8. Remove all expansion cards installed in the system....

5 Using System Diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System Diagnostic Controls Menu Description Configuration Displays the configuration and status information of all detected dev...

6 Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 4. System Board Jumper Settings Jumper Setting Description PWRD_EN (default) The password feature is enabled (pins 2–4). The passwor...

System Board Connectors Figure 62. System Board Jumpers and Connectors Item Connector Description 1 INT_STORAGE Integrated storage controller card connector 2 ID_BTN System identification button 3 CMA_JACK System identification connector 4 USB 2 USB connector 5 USB 1 USB connector 6 IO_RISER2 Riser ...

Item Connector Description 15 PWR_CONN_1 Power connector 16 Fan2 Cooling fan connector 17 A1, A4, A2, A5, A3, A6 Memory module sockets 18 BP_SIG Backplane signal connector 19 PWR_CONN_2 Power connector 20 CPU1 Processor socket 21 PDB_CONN Power distribution board connector 22 BATTERY Battery connect...

7 Technical Specifications Processor Processor type Intel Xeon processor E5-2400 and E5-2400 v2 product family Intel Xeon processor E5-1410 and E5-1410 v2 product family Intel Pentium processor 1400 and 1400 v2 product family Expansion Bus Bus type PCI Express Generations 2 and 3 Expansion slots usi...

8 System Messages LCD Messages NOTE: Applicable only if your system has an LCD display. The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management softw...

Error Code Message Information Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help . Warning Messages A warning message alerts you to a possible problem and prom...

9 Getting Help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country ...