Dell PS4000- Manuals

PS4000 Hardware Maintenance Preface vii Technical Support and Customer Service Dell’s support service is available to answer your questions about PS Series arrays. If you have an Express Service Code, have it ready when you call. The code helps Dell’s automated-support telephone system direct your c...

PS4000 Hardware Maintenance Preface viii • www.dell.com/la (Latin American countries) • www.dell.ca (Canada only) You can access Dell Support through the following websites:• support.dell.com • support.dell.com/EqualLogic • support.jp.dell.com (Japan only) • support.euro.dell.com ( Europe only) Warr...

1–1 1 Basic Storage Array Information This chapter includes basic information about PS4000 storage arrays. Array Front and Back Panels The front of a PS4000 array is shown in Figure 1-1 and Figure 1-2. Figure 1-1: PS4000 Front Panel (with Bezel) Figure 1-2: PS4000 Front Panel (without Bezel) The dis...

PS4000 Hardware Maintenance Basic Array Information 1–2 Figure 1-3: PS4000 Back Panel Interpreting Operations Panel LEDs The operations panel monitors array hardware components. The panel is not redundant, but an array can continue to operate if it fails. See your array support provider for informat...

PS4000 Hardware Maintenance Basic Array Information 1–3 For information about other array LEDs, see Interpreting Disk Drive LEDs on page 2-3, Interpreting Control Module LEDs on page 3-2, and Interpreting the LEDs on page 4-1. Figure 1-4: Operations Panel Table 1-2: Operations Panel Descriptions Ite...

PS4000 Hardware Maintenance Basic Array Information 1–5 Using an Electrostatic Wrist Strap When handling the array chassis, disk drives, or control modules, you must use an electrostatic protection device to prevent electrostatic discharge. An electrostatic wrist strap is included in the shipping bo...

PS4000 Hardware Maintenance Basic Array Information 1–6 • Use the null modem cable shipped with the array to connect to Serial Port 0 on the active control module (ACT LED is green) to a console or a computer running a terminal emulator. Make sure the serial line characteristics are as follows: - 96...

2–1 2 Maintaining Disk Drives The array includes up to 16 hot-swappable disk drives, either Serial Attached SCSI (SAS) or Serial ATA (SATA). Disk drive maintenance topics apply to both SAS and SATA disk drives. Removing the Bezel To access the disk drives, you must remove the bezel. The bezel comes ...

PS4000 Hardware Maintenance Maintaining Disks 2–2 Figure 2-2: Pushing Up the Bezel Release Latch 3. Hold the bezel and pull it away from the chassis. See Figure 2-3. Figure 2-3: Detaching the Bezel from the Chassis

PS4000 Hardware Maintenance Maintaining Disks 2–3 Interpreting Disk Drive LEDs Figure 2-4 shows how disk drives are oriented and numbered in the array. Figure 2-4: Disk Drive Numbering The parts of a disk drive are shown in Figure 2-5 and described in Table 2-1. Figure 2-5: Disk Drive Detail Table 2...

PS4000 Hardware Maintenance Maintaining Disks 2–4 Disk Drive Handling Requirements Handle disk drives as follows: • Store drives properly. Store replacement disk drives in the packaging in which they were shipped. Do not stack disk drives or place anything on top of a disk drive. • Protect disk driv...

PS4000 Hardware Maintenance Maintaining Disks 2–5 • The GUI Member Disks window or the CLI member select show disks command shows a disk drive failure. Array Behavior When a Disk Drive Fails How an array handles a disk drive failure depends on whether a spare disk drive is available and whether the ...

PS4000 Hardware Maintenance Maintaining Disks 2–6 To remove a disk drive: 1. Press the handle release button to the left, in the direction of the arrow, to disangage the handle. 2. Grasp the handle and pull the disk drive 2.5 cm (1 inch) from the slot. See Figure 2-6. Figure 2-6: Removing a Disk Dri...

PS4000 Hardware Maintenance Maintaining Disks 2–7 Disk Drive Installation Guidelines and Restrictions • Install only disk drives of the same type, speed, and spin rate in an array. The color of the handle release button indicates the disk drive type (black for SAS; gray for SATA). • Make sure the di...

PS4000 Hardware Maintenance Maintaining Disks 2–8 2. Press the handle release button to release the handle. Open the handle. 3. With the handle at an angle, slide the disk drive completely into the slot, simultaneously pushing in the handle until you hear a click. See Figure 2-7. Figure 2-7: Closing...

3–1 3 Maintaining Control Modules A PS4000 array includes one or two hot-swappable control modules. One functioning control module is required for array operation. You access control modules from the rear of the array. Control Modules A PS4000 array includes either two Type 8 or two Type 9 control m...

PS4000 Hardware Maintenance Maintaining Control Modules 3–2 module. If the active control module fails, the secondary will take over network operations. Do not mix control module types in an array. Always make sure both control modules are the same type and color. See the latest PS Series Release No...

PS4000 Hardware Maintenance Maintaining Control Modules 3–3 Identifying Control Module Failures You can identify a failure in a control module by: • LEDs. See Interpreting Control Module LEDs on page 3-2. • Messages. A message on the LCD panel (located behind the bezel), on the console, in the event...

PS4000 Hardware Maintenance Maintaining Control Modules 3–4 A PS series array provides two types of network failure protection: • Network connection failover. If multiple network interfaces are configured and one network interface fails, iSCSI initiators that were connected to the failed interface c...

PS4000 Hardware Maintenance Maintaining Control Modules 3–5 Network Configuration Recommendations Dell recommends that you follow the guidelines in Table 3-3. In addition, all the usual rules for proper network configuration apply to group members. General network configuration is beyond the scope o...

PS4000 Hardware Maintenance Maintaining Control Modules 3–6 Connecting Network Cables A PS4000 array must have at least one active network connection. Multiple network connections are recommended for performance and availability. No STP functionality on switch ports that connect end nodes If possibl...

PS4000 Hardware Maintenance Maintaining Control Modules 3–7 Connect cables to network interfaces as follows: • For copper-based networks, use Category 5E or Category 6 cables with RJ45 connectors. Use Category 5 cables if they meet the TIA/EIA TSB95 standard. • Connect the interfaces in numeric orde...

PS4000 Hardware Maintenance Maintaining Control Modules 3–8 example, if the network cable connected to the active control module is disconnected). Figure 3-4 shows the minimum network configuration for a dual control module array. Cables are connected to Ethernet 0 on both control modules. Figure 3-...

PS4000 Hardware Maintenance Maintaining Control Modules 3–9 Figure 3-5: Recommended Network Configuration Control Module Handling Requirements Follow these control module handling requirements: • Protect control modules from electrostatic discharge. Always wear an electrostatic wrist strap when hand...

PS4000 Hardware Maintenance Maintaining Control Modules 3–10 You may need to temporarily remove a control module to replace its compact flash or micro SD card. Notes: For proper cooling, do not leave a control module slot empty. If an array will operate for a long time with only one control module, ...

PS4000 Hardware Maintenance Maintaining Control Modules 3–11 Figure 3-6: Opening a Control Module Latch 2. Hold the latches and carefully slide the control module from the slot. See Figure 3-7.

PS4000 Hardware Maintenance Maintaining Control Modules 3–12 Figure 3-7: Removing a Control Module 3. Place the control module on a flat surface where it will be protected from electrostatic charge. Caution: To avoid damage, do not place anything on top of the control module. 4. If you are replacing...

PS4000 Hardware Maintenance Maintaining Control Modules 3–13 Return the failed control module in the packaging in which the replacement module was shipped. Contact your PS Series support provider for information about returning hardware. Installing a Control Module You can install a control module w...

PS4000 Hardware Maintenance Maintaining Control Modules 3–15 charged, as soon as the battery status is good/charging , you can temporarily disable the low-battery-safe policy and force the array to operate in write-back mode. Make sure to re-enable the low-battery-safe policy when the battery is ful...

PS4000 Hardware Maintenance Maintaining Control Modules 3–16 Replacing a Compact Flash Card 1. Firmly grasp the sides of the card and slide it from the connector. Make sure not to damage the card or the control module circuit board. See Figure 3-10. Figure 3-10: Removing a Compact Flash Card 2. To i...

PS4000 Hardware Maintenance Maintaining Control Modules 3–17 Figure 3-11: Inserting a Compact Flash Card 3. Firmly press the compact flash card into place. 4. Install the control module. See Installing a Control Module on page 3-13.

PS4000 Hardware Maintenance Maintaining Control Modules 3–18 Replacing a Micro SD Card 1. Firmly push the card into its housing to release the spring mechanism (Figure 3-12). The micro SD card will be partially ejected from the housing. Figure 3-12: Ejecting the Micro SD Card 2. Gently pull the card...

4–1 4 Maintaining Power Supply Modules The array includes two hot-swappable, combination power supply and cooling modules. Interpreting the LEDs Use the power supply and cooling module LEDs, shown in Figure 4-1 and described in Table 4-1, to determine the module status and identify problems. The pow...

PS4000 Hardware Maintenance Maintaining Power Supply Modules 4–2 • Group Manager GUI and CLI output. The GUI Member Enclosure window or the CLI member select show enclosure command shows a power supply and cooling module failure. Note: When viewing the rear of the array, power supply 0 is on the rig...

PS4000 Hardware Maintenance Maintaining Power Supply Modules 4–3 Figure 4-2: Releasing the Handle 4. Hold the handle and pull the module from the slot. See Figure 4-3. Caution: The module is heavy; support it with two hands. Figure 4-3: Removing a Power Supply and Cooling Module

PS4000 Hardware Maintenance Maintaining Power Supply Modules 4–4 Installing a Power Supply and Cooling Module Caution: The module is heavy; support it with two hands. To install a power supply and cooling module in an array: 1. Attach an electrostatic wrist strap, as described in Using an Electrosta...

PS4000 Hardware Maintenance Maintaining Power Supply Modules 4–5 6. Use the cable strain relief to secure the power cable to the array, as shown in Figure 4-5. Note: If you need to reverse the cable strain relief wire for your power cable configuration, press the wire ends together as shown in Figur...

PS4000 Hardware Maintenance Maintaining Power Supply Modules 4–6 module initialization can take from one to ten seconds. When complete, the power LED is green and an event message states that fans have returned to their normal speed.

A–1 A Environmental, Power, and Other Specifications Table A-2 describes the environmental, power, and physical specifications for a PS4000 array. Table A-2: PS4000 Array Specifications Component Requirement Weight of fully-loaded array 35 kg (77.6 lb) Operating temperature 5 to 35 °C (41 to 95 °F) ...

Index-1 Index A array back panel 1-2 batteries 3-1 control module restriction 3-13 control modules 3-1 cooling 4-1 disk types 2-3 environmental requirements A-1 failure indications 1-2 fans 4-1 firmware 3-4 front panel 1-1 LEDs 1-2, 2-3, 3-2, 4-1 minimum network configuration 3-6 network connection ...