Page 2 - Installation and Troubleshooting Guide
8-2 Installation and Troubleshooting Guide When transporting a sensitive component, first place it in an antist atic container or packaging. Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads. Table 8-1 summarizes some common fault indica...
Page 3 - Troubleshooting; Yes
support.dell.com Troubleshooting 8-3 This section is used for troubleshooting when the shelf fault indicator is lit but no other fault indicators are lit. When the PowerVault 660F or 224F is first turned on, the unit performs a power-on-self-test (POST), which checks all the components. During POST,...
Page 4 - This section is used for troubleshooting when the
8-4 Installation and Troubleshooting Guide This section is used for troubleshooting when the shelf fault indicator is lit and a hard- disk drive is indicating a drive failure flash pattern. A PowerVault 660F or 224F cont ains up to 14 Fibre Channel hard-disk drives. All slots not occupied by a hard-...
Page 5 - To troubleshoot the hard-disk drive, perform the following steps:
support.dell.com Troubleshooting 8-5 To troubleshoot the hard-disk drive, perform the following steps: 1. Are both hard-disk drive indicator lights off? Yes. See the Dell OpenManage Array Manager User's Guide for the proper safe- guards for protecting your dat a before proceeding any further, then p...
Page 6 - Dell OpenManage Array Manager User's Guide
8-6 Installation and Troubleshooting Guide 2. Is the fail flash pattern occurring, with the amber hard-disk drive LED flashing four times per second? Yes. See the Dell OpenManage Array Manager User's Guide for the proper safeguards for protecting your dat a before proceeding any further. Replace the...
Page 9 - RX indicator
support.dell.com Troubleshooting 8-9 "%$ The I/O modules are the connection points for Fibre Channel loops. They contain a hub function so that when a daisy chain connection is not made, the Fibre Channel loop is automatically closed within the unit. When facing the rear of the system, I/O modul...
Page 11 - ACM fault indicator
support.dell.com Troubleshooting 8-11 4. Is the problem resolved? Yes. End troubleshooting. No . See Chapter 9, “Getting Help,” for instructions on obtaining technical assist ance. $ The system has t wo advanced cooling modules (ACMs). Each ACM contains t wo blowers, and each blower has its own faul...
Page 13 - power supply indicator
support.dell.com Troubleshooting 8-13 *,# 4. Remove the RAID memor y backup batter y module (if inst alled): a. Disconnect the in-line connector on the batter y cable. b. Pull the batter y pack/shield assembly away from the ACM—it is secured with a double-sided adhesive-backed foam tape. c. If neces...
Page 14 - To troubleshoot the power supply, perform the following steps:
8-14 Installation and Troubleshooting Guide -&"!!+ To troubleshoot the power supply, perform the following steps: 1. Are there any indicator lights illuminated on any module? No. Perform the following steps: a. Verify that the AC cable to the power supply is properly inserted into the power ...
Page 15 - fault indicator
support.dell.com Troubleshooting 8-15 e. Replace the power supplies. If this resolves the problem, end troubleshooting . f. Replace the midplane. If this resolves the problem, end troubleshooting. Yes. Proceed to step 2. 2. Is the power supply amber fault indicator li t and the green power indicator...
Page 16 - To remove a power supply, perform the following steps:
8-16 Installation and Troubleshooting Guide !# ## * %& To remove a power supply, perform the following steps: 1' * %&2 3-.- *$ $' * %$* & Two hot-swappable power supply modules are installed in the back of the system chassis. If you obser ve an amber fault LED lighted on one of the power...
Page 17 - Tighten the captive screws to secure the power supply in its slot.
support.dell.com Troubleshooting 8-17 7. Tighten the captive screws to secure the power supply in its slot. 8. Connect the AC power cable to the power input receptacle on the back panel of the power supply. 9. Turn on the power supply by pressing the power supply rocker switch to ON (|). Obser ve th...