Page 2 - System Setup; Boot Menu; System Setup Menu Options
Back to Contents Page System Setup Dell™ OptiPlex™ 380 Service Manual— Desktop Boot Menu Navigation Keystrokes Entering System Setup System Setup Menu Options Boot Menu Press <F12> when the Dell™ logo appears to initiate a one -time boot menu with a list of the valid boot devices f...
Page 7 - Removing the Coin-Cell Battery
Back to Contents Page Coin-Cell Battery Dell™ OptiPlex™ 380 Service Manual— Desktop Removing the Coin-Cell Battery 1. Follow the procedures in Before Working Inside Your Computer . 2. Pull the retention clip away from the coin-cell battery. 3. Lift the coin-cell battery up and away from the computer...
Page 8 - Replacing the Coin-Cell Battery
Replacing the Coin-Cell Battery To replace the coin-cell battery, perform the above steps in reverse order. Back to Contents Page
Page 9 - Cover; Removing the Cover
Back to Contents Page Cover Dell™ OptiPlex™ 380 Service Manual— Desktop Removing the Cover 1. Follow the procedures in Before Working Inside Your Computer . 2. Pull back the cover-release latch. 3. Tilt the computer cover outwards from the top, and then remove it from the computer. WARNING: Before w...
Page 10 - Replacing the Cover
Replacing the Cover To replace the cover, perform the above steps in reverse order. Back to Contents Page
Page 11 - Diagnostics; Dell Diagnostics; When to Use the Dell Diagnostics; Starting the Dell Diagnostics From Your Hard Drive; Dell Diagnostics Main Menu
Back to Contents Page Diagnostics Dell™ OptiPlex™ 380 Service Manual— Desktop Dell Diagnostics Power Button Light Codes Beep Codes Diagnostic Lights Dell Diagnostics When to Use the Dell Diagnostics It is recommended that you print these procedures before you begin. Enter system setu...
Page 12 - Power Button Light Codes
2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. 3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab...
Page 13 - Diagnostic Lights
Diagnostic Lights To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the bank panel. When the computer starts normally, the lights flash before turning off. If the computer malfunctions, the sequence of the lights help to identify the problem. 3-3-2 Invalid NVR...
Page 15 - Expansion Cards; Removing Expansion Cards; Replacing Expansion Cards
Back to Contents Page Expansion Cards Dell™ OptiPlex™ 380 Service Manual— Desktop Removing Expansion Cards 1. Follow the procedures in Before Working Inside Your Computer . 2. Rotate the release tab on the card-retention latch upwards. 3. Pull the release lever away from the card and then ease the c...
Page 16 - Fan; Removing the Fan
Back to Contents Page Fan Dell™ OptiPlex™ 380 Service Manual— Desktop Removing the Fan 1. Follow the procedures in Before Working Inside Your Computer . 2. Disconnect the fan power cable from the system board. 3. Pull out the fan retention tab, and then shift the fan towards the system board. WARNIN...
Page 17 - Replacing the Fan
4. Lift the fan and remove it from the computer. Replacing the Fan To replace the fan, perform the above steps in reverse order. Back to Contents Page
Page 18 - Hard Drive; Removing the Hard Drive
Back to Contents Page Hard Drive Dell™ OptiPlex™ 380 Service Manual— Desktop Removing the Hard Drive 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the optical drive from the computer. 3. Disconnect the hard-drive data cable from the hard drive. 4. Disconnect the hard-dr...
Page 20 - Replacing the Hard Drive
Replacing the Hard Drive To replace the hard drive, perform the above steps in reverse order. Back to Contents Page
Page 21 - Heat Sink and Processor; Removing the Heat Sink and Processor
Back to Contents Page Heat Sink and Processor Dell™ OptiPlex™ 380 Service Manual— Desktop Removing the Heat Sink and Processor 1. Follow the procedures in Before Working Inside Your Computer . 2. Loosen the captive screws on the sides of the heat sink. 3. Rotate the heat sink upwards. WARNING: Befor...
Page 24 - Replacing the Heat Sink and Processor
Replacing the Heat Sink and Processor To replace the heat sink and processor, perform the above steps in reverse order. Back to Contents Page CAUTION: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket.
Page 25 - Removing the I/O Panel
Back to Contents Page I/O Panel Dell™ OptiPlex™ 380 Service Manual— Desktop Removing the I/O Panel 1. Follow the procedures in Before Working Inside Your Computer . 2. Disconnect the I/O-panel cable. 3. Remove the screw that secures the I/O panel. WARNING: Before working inside your computer, read t...
Page 26 - Replacing the I/O Panel
4. Rotate the I/O panel away from the edge of the computer and remove it from the computer. Replacing the I/O Panel To replace the I/O panel, perform the above steps in reverse order. Back to Contents Page
Page 27 - Memory
Back to Contents Page Memory Dell™ OptiPlex™ 380 Service Manual— Desktop Removing the Memory Module(s) 1. Follow the procedures in Before Working Inside Your Computer . 2. Press down on the memory retention clips to release the memory module. 3. Lift the memory module out of the connector and remove...
Page 29 - Optical Drive; Removing the Optical Drive
Back to Contents Page Optical Drive Dell™ OptiPlex™ 380 Service Manual— Desktop Removing the Optical Drive 1. Follow the procedures in Before Working Inside Your Computer . 2. Disconnect the optical-drive data cable. 3. Disconnect the optical-drive power cable. WARNING: Before working inside your co...
Page 31 - Replacing the Optical Drive
Replacing the Optical Drive To replace the optical drive, perform the steps above in reverse order. Back to Contents Page
Page 32 - Removing and Replacing Parts
Back to Contents Page Removing and Replacing Parts Dell™ OptiPlex™ 380 Service Manual— Desktop Back to Contents Page Cover Hard Drive Riser Assembly Standard Back Plate Heat Sink and Processor Coin-Cell Battery I/O Panel Optical Drive Secondary Hard Drive (Optional) ...
Page 33 - Power Supply; Removing the Power Supply
Back to Contents Page Power Supply Dell™ OptiPlex™ 380 Service Manual— Desktop Removing the Power Supply 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the optical drive . 3. Remove the secondary hard drive (if present). 4. Remove the hard drive . 5. Disconnect the main ...
Page 36 - Replacing the Power Supply
Replacing the Power Supply To replace the power supply, perform the above steps in reverse order. Back to Contents Page
Page 37 - Riser Assembly; Removing the Riser Assembly
Back to Contents Page Riser Assembly Dell™ OptiPlex™ 380 Service Manual— Desktop Removing the Riser Assembly 1. Follow the procedures in Before Working Inside Your Computer . 2. Disconnect the PS/2 serial-port cable from the system board. 3. Pivot the riser-assembly handle to an upright position. WA...
Page 39 - Replacing the Riser Assembly
6. Pull the card release latch on the riser board away from the card and ease the card out of its connector. Replacing the Riser Assembly To replace the riser assembly, perform the above steps in reverse order. Back to Contents Page
Page 40 - Removing the Secondary Hard Drive (Optional)
Back to Contents Page Secondary Hard Drive (Optional) Dell™ OptiPlex™ 380 Service Manual— Desktop Removing the Secondary Hard Drive (Optional) 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the optical drive from the computer. 3. Disconnect the hard-drive data cable from...
Page 42 - Replacing the Secondary Hard Drive (Optional)
Replacing the Secondary Hard Drive (Optional) To replace the secondary hard drive, perform the above steps in reverse order. Back to Contents Page
Page 43 - Specifications
Back to Contents Page Specifications Dell™ OptiPlex™ 380 Service Manual— Desktop System Information Memory Audio Expansion Bus Drives System Board Connectors Physical Processor Video Network C a r d s External Connectors P o w e r Environmental NOTE: Of...
Page 46 - Standard Back Plate; Removing the Standard Back Plate; Replacing the Standard Black Plate
Back to Contents Page Standard Back Plate Dell™ OptiPlex™ 380 Service Manual— Desktop Removing the Standard Back Plate 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the riser assembly . 3. Lift the standard back plate and remove it from the computer. Replacing the Stand...
Page 47 - System Board Layout
Back to Contents Page System Board Layout Dell™ OptiPlex™ 380 Service Manual— Desktop Back to Contents Page 1 speaker connector (INT_SPKR) 2 processor connector (CPU) 3 processor power connector (12V POWER) 4 memory module connectors (DIMM_1 and DIMM_2) 5 SATA drive connectors (SATA0 and SATA1) 6 fr...
Page 48 - System Board; Removing the System Board
Back to Contents Page System Board Dell™ OptiPlex™ 380 Service Manual— Desktop Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the riser assembly. 3. Remove the heat sink and processor . 4. Remove the expansion card(s) . 5. Remove the memory . 6....
Page 52 - Replacing the System Board
Replacing the System Board To replace the system board, perform the above the steps in reverse order. Back to Contents Page
Page 53 - Working on Your Computer; Recommended Tools; Turning Off Your Computer
Back to Contents Page Working on Your Computer Dell™ OptiPlex™ 380 Service Manual— Desktop Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure ...
Page 54 - After Working Inside Your Computer
Click Start ® Turn Off Computer ® Turn Off . The computer turns off after the operating system shutdown process is complete. 2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating sys...