Dell DL4000- Manuals

Memory indicator Condition Corrective Action The indicator blinks amber if a memory error occurs. See the system event log or system messages for the location of the failed memory. Reinstall the memory device. If the problem persists, see Getting Help. Hard-Drive Indicator Patterns Figure 2. Hard-Dr...

Drive-Status Indicator Pattern (RAID Only) Condition Blinks green three seconds, amber three seconds, and off six seconds Rebuild aborted Back-Panel Features And Indicators Figure 3. Back-Panel Features and Indicators Item Indicator, Button, or Connector Icon Description 1 System identification butt...

Item Indicator, Button, or Connector Icon Description 9 Ethernet connectors (4) Four integrated 10/100/1000 Mbps NIC connectorsorTwo integrated 10/100/1000 Mbps NIC connectors and Two integrated 100 Mbps/1 Gbps/10 Gbps SFP+ connectors 10 PCIe expansion card slot (riser 3) Allows you to connect a PCI...

Figure 5. AC Power Supply Status Indicator 1. AC power supply status indicator/handle Power Indicator Pattern Condition Not lit Power is not connected. Green The handle lights green indicating that a valid power source is connected to the power supply and that the power supply is operational. Flashi...

2 Using The System Setup And Boot Manager CAUTION: It is recommended that you make BIOS changes only during support calls with certified Dell technicians. NOTE: Solution validation was performed using the factory shipped hardware configuration. System Setup enables you to manage your system hardware...

If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again. Responding To Error Messages If an error message is displayed while the system is booting, make a note of the message. For more information, see System...

Menu Item Description Video Memory Displays the amount of video memory. System Memory Testing Specifies whether system memory tests are run during system boot. Options are Enabled and Disabled. By default, the System Memory Testing option is set to Disabled. Memory Operating Mode Specifies the memor...

Menu Item Description NOTE: UEFI is not supported on this system. Boot Sequence Retry Allows you to enable or disable the boot sequence retry feature. If this field is enabled and the system fails to boot, the system reattempts the boot sequence after 30 seconds. By default, the Boot Sequence Retry ...

Menu Item Description CPU Power Management Allows you to set the CPU power management. By default, the CPU Power Management option is set to System DBPM (DAPC). DBPM is Demand-Based Power Management. Memory Frequency Allows you to set the memory frequency. By default, the Memory Frequency option is ...

Menu Item DescriptionIntel TXT fields if the TPM Status field is set to either On with Pre-boot Measurements or On without Pre-boot Measurements. TPM Activation Allows you to change the operational state of the TPM. By default, the TPM Activation option is set to No Change. TPM Status Displays the T...

Menu Item Description F1/F2 Prompt on Error Allows you to enable or disable the F1/F2 prompt on error. By default, F1/F2 Prompt on Error is set to Enabled. In-System Characterization This field enables or disables In-System Characterization. By default, In-System Characterization is set to Enabled. ...

6. Re-enter the system password that you entered earlier and click OK. 7. Select Setup Password, enter your system password and press <Enter> or <Tab>.A message prompts you to re-enter the setup password. 8. Re-enter the setup password that you entered earlier and click OK. 9. Press <...

Operating With A Setup Password Enabled If Setup Password is Enabled, enter the correct setup password before modifying most of the System Setup options.If you do not enter the correct password in three attempts, the system displays the message Invalid Password! Number of unsuccessful password attem...

3 Installing System Components NOTE: Solution validation was performed using the factory shipped hardware configuration. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, o...

2. keylock3. front bezel4. locking hook Installing The Front Bezel 1. Hook the right end of the bezel onto the chassis. 2. Fit the free end of the bezel onto the system. 3. Secure the bezel with the keylock. Opening And Closing The System WARNING: Whenever you need to lift the system, get others to ...

Figure 7. Opening and Closing the System 1. system cover2. latch3. latch release lock Closing The System 1. Lift the latch on the cover. 2. Place the cover onto the chassis and offset the cover slightly back so that it clears the chassis hooks and lays flush on the chassis. 3. Push down the latch to...

Figure 8. Inside the System 1. control panel 2. cable securing clip3. cooling fans (7)4. cable securing bracket5. cooling shroud6. power supplies (2)7. chassis intrusion switch8. riser card 39. network daughter card 10. riser card 111. storage controller card12. network daughter card cooling shroud1...

Figure 9. Removing and Installing the Cooling Shroud 1. cooling shroud Installing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the...

channel 2: slots B3, B7, and B11 channel 3: slots B4, B8, and B12 Mode-Specific Guidelines Four memory channels are allocated to each processor. The allowable configurations depend on the memory mode selected. NOTE: x4 and x8 DRAM based DIMMs can be mixed providing support for RAS features. However,...

7. Install the cooling shroud. 8. Close the system. 9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Installing Memory Modules WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time...

Figure 13. Installing The Memory Module 1. memory module2. memory-module ejectors3. memory-module socket alignment key4. memory-module alignment key NOTE: When the memory module is properly seated in the socket, the levers on the memory-module socket align with the levers on the other identical sock...

Removing A Hot-Swap Hard Drive CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. 1. From the management software, prepare the hard drive for removal. Wait until the indicators on the hard-...

CAUTION: When a replacement hot-swappable hard drive is installed and the system is powered on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have over-written. Any data on the replacement hard drive is...

Installing A Hard Drive Into A Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Dama...

Figure 16. Removing and Installing a Cooling Fan 1. cooling fan assembly2. cooling fans (7)3. cooling fan connectors (7) Installing A Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your...

Riser PCIe Slot Processor Connection Height Length Link Width Slot Width 1 1 Processor 2 Low Profile Half Length x8 x16 1 2 Processor 2 Low Profile Half Length x16 x16 3 3 Processor 1 Low Profile Half Length x16 x16 NOTE: Both the processors must be installed to use riser 1 slots. Table 2. Expansion...

Figure 17. Removing and Installing the Expansion Card 1. expansion card2. expansion-card connector3. expansion-card latch Installing An Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in...

Removing Expansion-Card Risers CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing...

Figure 19. Removing and Installing the Expansion Card Riser 3 1. connector2. expansion card riser 3 4. If applicable, remove or install an expansion card on the riser. 5. Replace the expansion-card riser. 6. Close the system. 7. Reconnect the system to its electrical outlet and turn the system on, i...

Replacing An SD vFlash Card NOTE: This procedure applies only to the 8-hard drive system. 1. Locate the vFlash media slot on the system. 2. To remove the installed SD vFlash card, push inward on the card to release it. 3. Pull the card from the card slot. Figure 20. Removing and Installing the SD vF...

7. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 21. Removing and Installing the Internal Dual SD Module 1. blue pull tab2. SD card 13. SD card 2 4. dual SD module5. connector on the system board Installing The Internal Dual SD Modul...

Internal SD Card Removing An Internal SD Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage d...

Removing The Integrated Storage Controller CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due ...

Installing The Integrated Storage Controller CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage du...

Figure 22. Removing and Installing the Network Daughter Card 1. captive screw sockets (2) 2. connector on the system board3. captive screws (2) 4. touch point 5. network daughter card6. back panel slots for RJ-45 connectors Installing The Network Daughter Card CAUTION: Many repairs may only be done ...

• Installing an additional processor • Replacing a processor NOTE: To ensure proper system cooling, you must install a processor blank and a heat-sink blank in any empty processor socket. Removing A Processor CAUTION: Many repairs may only be done by a certified service technician. You should only p...

Figure 25. Removing and Installing a Processor 1. processor socket-release lever2. pin 1 indicator3. processor socket-release lever4. processor shield5. processor 6. ZIF socket7. socket keys (4)8. notches in processor (4) NOTE: After removing the processor, place it in an antistatic container for re...

4. Remove the cooling shroud. WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor...

1. connector2. power supply3. release latch4. power supply handle Installing An AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the onli...

9. Close the system. 10. Reconnect the system to the electrical outlet and turn the system on, including any attached peripherals11. Enter System Setup to confirm that the battery is operating properly.12. Enter the correct time and date in the System Setup's Time and Date fields.13. Exit System Set...

Figure 30. Cabling Diagram—2.5 Inch Systems 1. cable retention bracket2. system board3. integrated storage controller card 4. SAS connector on system board5. SAS backplane expander card Installing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician. You ...

7. Close the system. 8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 9. If applicable, install the front bezel. Control Panel Assembly Removing The Control Panel CAUTION: Many repairs may only be done by a certified service technician. You...

Figure 31. Removing and Installing the Control Panel 1. control panel release latch2. J_CP connector on system board3. control panel cable connecting to system board4. J_FP_USB connector on system board5. cable securing clip6. screw7. control panel Installing The Control Panel CAUTION: Many repairs ...

5. Connect the control panel cable to the connectors on the system board (J_CP and J_FP_USB) and the hard-drive expander card. NOTE: Ensure that the control panel cable inside the system is routed along the chassis wall and secured using the cable securing bracket. 6. Close the system. 7. Reconnect ...

Installing The System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing th...

4 Troubleshooting Your System Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...

6. If the problem is not resolved, proceed to the next step to begin troubleshooting the other USB devices attached to the system. 7. Power down all attached USB devices and disconnect them from the system. 8. Restart the system and, if your keyboard is functioning, enter the System Setup. Verify th...

Troubleshooting A Wet System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing t...

– Cooling-fan assembly (if present)– Cooling fans– Processor(s) and heat sink(s)– Memory modules– Hard-drive carriers– Hard-drive backplane 4. Ensure that all cables are properly connected. 5. Close the system. 6. Run the appropriate diagnostic test. For more information, see Using System Diagnostic...

Troubleshooting Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servici...

8. Reseat the memory modules in their sockets. 9. Close the system. 10. Enter the System Setup and check the system memory setting. If the problem is not resolved, proceed with the next step. 11. Open the system.12. If a diagnostic test or error message indicates a specific memory module as faulty, ...

Troubleshooting A Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing t...

11. Close the system.12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.13. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the tests fail, see Getting Help . 14. For each expansion card you removed in step 1...

Troubleshooting Processors CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing tha...

5 Using System Diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System Diagnostic Controls Menu Description Configuration Displays the configuration and status information of all detected dev...

6 Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 3. System Board Jumper Settings Jumper Setting Description PWRD_EN (default) The password feature is enabled (pins 4–6). The passwor...

System Board Connectors Figure 33. System Board Connectors and Jumpers Item Connector Description 1 J_PS2 PSU 2 power connector 2 J_SATA_CD Optical drive SATA connector 3 J_BP0 Hard-drive backplane power connector 4 J_PS1 PSU 1 power connector 5 J_RIPS Redundant internal persistent storage unit conn...

Disabling A Forgotten Password The system's software security features include a system password and a setup password. The password jumper enables these password features or disables them and clears any password(s) currently in use. CAUTION: Many repairs may only be done by a certified service techn...

7 Technical Specifications Processor Standard configuration Dual six core Intel Xeon E5-2640 product family High Capacity configuration Dual eight core Intel Xeon E5-2665 product family Expansion Bus Bus type PCI Express Generation 3 Expansion slots using riser card: Riser 1 (Slot 1) One half-height...

8 System Messages System Error Messages System messages appear on the monitor to notify you of a possible problem with the system. These messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management ...

Error Code Message Information TMP0119 Message The system inlet temperature is less than the lower critical threshold. Details Ambient air temperature is too cool. Action Check the system operating environment. TMP0120 Message The system inlet temperature is greater than the upper warning threshold....

9 Getting Help Contacting Dell NOTE: Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country ...