Dell Dimension 8250- Manuals

C o n t e n t s 5 IEEE 1394 Device Problems . . . . . . . . . . . . . . . . . . . . 47 Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . 48 Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 50 Po...

6 C o n t e n t s Resolving Software and Hardware Incompatibilities . . . . . . . 70 Reinstalling Microsoft ® Windows ® XP . . . . . . . . . . . . . . 71 Before You Reinstall . . . . . . . . . . . . . . . . . . . . . . 71 Reinstalling Windows XP . . . . . . . . . . . . . . . . . . . 71 Reinstalling ...

C o n t e n t s 7 Adding a Floppy Drive . . . . . . . . . . . . . . . . . . . . . . 103 Removing the Front-Panel Insert . . . . . . . . . . . . . . . 103 Installing a Floppy Drive . . . . . . . . . . . . . . . . . . . 105 Closing the Computer Cover . . . . . . . . . . . . . . . . . . . 107 5 Appendi...

8 C o n t e n t s One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) . . . . . . . . . . . . 149 Intel ® Warranty Statement for Pentium ® and Celeron ® Processors Only (U.S. and Canada Only) . . . . . . . 151 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

C A U T I O N : S a f e t y I n s t r u c t i o n s 9 CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. General • Do not attempt to service the computer yourself un...

10 C A U T I O N : S a f e t y I n s t r u c t i o n s www .dell.com | support.dell.com • To avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network adapter on the back of your computer, and then from the network jack. When reconnecting a network ...

W h e n U s i n g Yo u r C o m p u t e r 11 When Using Your Computer As you use your computer, observe the following safe-handling guidelines. CAUTION: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, and so on) removed. • Your ...

12 W h e n U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com When Working Inside Your Computer Before you open the computer cover, perform the following steps in the sequence indicated. CAUTION: Do not attempt to ser vice the computer yourself, except as explained in your online Dell...

W h e n U s i n g Yo u r C o m p u t e r 13 • Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a microprocessor chip by its edges, not by its pins. CAUTION: There is a danger ...

14 W h e n U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com Battery Disposal Your computer uses a lithium coin-cell battery. The lithium coin-cell battery is a long-life battery, and it is very possible that you will never need to replace it. However, should you need to replace it, ...

F i n d i n g I n f o r m a t i o n f o r Yo u r C o m p u t e r 15 Finding Information for Your Computer What Are You Looking For? Find it Here • A diagnostic program for my computer• Drivers for my computer • My computer documentation• My device documentation R e s o u r c e C D You can use this C...

1 S E C T I O N 1 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r Setting Up a PrinterConnecting Two MonitorsTransferring Information to a New ComputerSetting Up a Home and Office NetworkConnecting to the InternetCopying CDsHyper-ThreadingTurning Off the Computer

20 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obta...

S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r 21 4 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel . 5 Install the printer driver if necessary. See the documentation that came with your printer. Connecting a USB Printer HINT: ...

22 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com Connecting Two Monitors If you purchased a video card that supports dual monitors, follow the instructions in this section to connect and enable your monitors. Connecting the Monitors to Your Computer 1 Save...

S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r 23 HINT: If you are connecting two flat panel monitors, at least one of them must have a VGA connector. If one monitor has a VGA connector and the other one has a DVI connector: a Connect the VGA connector on the monitor to the VGA (blue) conn...

24 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com 3 Restart the computer.The Microsoft ® Windows ® desktop displays on the primary monitor. 4 Use the instructions in the following sections to enable clone mode or extended desktop mode in the display setting...

S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r 25 4 Click OK to continue. The screen temporarily blacks out, and then the same image displays on both monitors. 5 Click Yes to accept the changes. Enabling Extended Desktop Mode In extended desktop mode, you can drag objects from one screen t...

26 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com 3 On the Which computer is this? screen, click New Computer , and then click Next . 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD , and then click Next. 5 W...

S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r 27 Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connec...

28 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com 3 Click Checklist for creating a network . HINT: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Microsoft ® Windows ® XP operati...

30 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com Copying CDs HINT: Ensure that you follow all copyright laws when you create CDs. This section applies only to computers that have a CD- or DVD-recording device. The information in this section is based on th...

S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r 31 Using Easy CD Creator Basic See the Easy CD Creator Basic documentation for instructions on how to use the program, information about different recording techniques, and CD media limitations. The Easy CD Creator Basic documentation is locat...

32 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com • Do not burn a blank CD-R or CD-RW disc to its maximum capacity; for example, do not copy a 650-MB file to a 650-MB blank CD. The CD-RW drive needs 1 or 2 MB of the blank CD to finalize the recording. • Use...

34 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r www .dell.com | support.dell.com Turning Off the Computer NOTICE: To avoid losing data, turn off your computer by performing a Microsoft ® Windows ® operating system shutdown, as described next, rather than by pressing the power button. HIN...

2 S E C T I O N 2 S o l v i n g P r o b l e m s Finding SolutionsFinding Help InformationBattery ProblemsDrive ProblemsE-Mail, Modem, and Internet ProblemsError MessagesGeneral ProblemsIEEE 1394 Device ProblemsKeyboard ProblemsMouse ProblemsNetwork ProblemsPower ProblemsPrinter ProblemsScanner Probl...

36 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. See page 51. See page 43. Get technical assistance from Dell. See page 120. Press...

38 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Finding Help Information Battery Problems CAUTION: There is a danger of a new batter y exploding if it is incorrectly installed. Replace the batter y only with the same or equivalent type recommended by the manufacturer. Discard used ...

S o l v i n g P r o b l e m s 39 Drive Problems Floppy drive problems NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the heads, which can render the drive inoperable . E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start bu...

40 S o l v i n g P r o b l e m s www .dell.com | support.dell.com CD drive problems HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. Problems writing to a CD-RW drive A D J U S T T H E W I N D O W S V O L U M E C O N T R O L —...

S o l v i n g P r o b l e m s 41 DVD drive problems HINT: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Hard drive problems E-Mail, Modem, and Internet Problems HINT: Connect the modem to an analog telephone jack only. The modem does no...

S o l v i n g P r o b l e m s 43 Error Messages If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — With the Outlook Express e-mail progra...

44 S o l v i n g P r o b l e m s www .dell.com | support.dell.com General Problems The computer stops responding A program stops responding N O T E N O U G H M E M O R Y O R R E S O U R C E S . C L O S E S O M E P R O G R A M S A N D T R Y A G A I N — You have too many programs open. Close all windo...

S o l v i n g P r o b l e m s 45 A program crashes repeatedly HINT: Software usually includes installation instructions in its documentation or on a floppy disk or CD. A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems C H E C K T H E S ...

46 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Other technical problems E N S U R E T H A T Y O U H A V E N O T M A D E A N E R R O R W H I L E E N T E R I N G D A T A — See the program documentation to make sure that the values or characters you are entering are valid. C H E C K ...

S o l v i n g P r o b l e m s 47 General hardware problems If your computer exhibits one or more of the following symptoms, a device conflict may exist: • Your computer locks up, particularly while using a specific device.• A recently added device does not work.• A sound card emits noise or demonstr...

48 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Keyboard Problems E N S U R E T H A T T H E I E E E 1 3 9 4 D E V I C E I S R E C O G N I Z E D B Y W I N D O W S ® — 1 Click the Start button. 2 Click Control Panel . 3 Click Printers and Other Hardware . If your IEEE 1394 device is ...

S o l v i n g P r o b l e m s 49 Mouse Problems T E S T T H E K E Y B O A R D — Connect a properly working keyboard to the computer, and try using the keyboard. If the new keyboard works, the original keyboard is faulty. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 70...

50 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Network Problems C H E C K T H E M O U S E C A B L E — • Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins. • Ensure that the cable is firmly connected to the computer. T E S T T ...

S o l v i n g P r o b l e m s 51 Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page page 9. R E S T A R T T H E C O M P U T E R A N D T R Y T O L O G O N T O T H E N E T W O R K A G A I N C H E C K Y O U R N E T W O R K S E T T I N ...

S o l v i n g P r o b l e m s 53 Printer Problems HINT: Dell does not cover the printer’s warranty. If you need technical assistance for your printer, call the printer’s manufacturer. See the printer documentation for the correct phone number. E L I M I N A T E I N T E R F E R E N C E — Electrical a...

54 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Scanner Problems HINT: Dell does not cover the scanner’s warranty. If you need technical assistance for your scanner, call the scanner’s manufacturer. See the scanner documentation for the correct phone number. R E I N S T A L L T H E...

S o l v i n g P r o b l e m s 55 Sound and Speaker Problems No sound from speakers HINT: The volume control in some MP3 players overrides the Windows ® volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off. C H E C K T H E S P E A K E R C...

56 S o l v i n g P r o b l e m s www .dell.com | support.dell.com No sound from headphones Video and Monitor Problems If the screen is blank HINT: See the monitor documentation for troubleshooting procedures. R U N T H E S P E A K E R D I A G N O S T I C S — Some speaker systems have self- diagnosti...

S o l v i n g P r o b l e m s 57 If the screen is difficult to read C H E C K T H E M O N I T O R C A B L E C O N N E C T I O N — Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.)Ensure that the video cable is connected as shown on the set...

3 S E C T I O N 3 A d v a n c e d Tr o u b l e s h o o t i n g Diagnostic LightsDell DiagnosticsDriversUsing System RestoreResolving Software and Hardware IncompatibilitiesReinstalling Microsoft ® Windows ® XP

60 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com Diagnostic Lights To help you troubleshoot a problem, your computer is equipped with four lights on the back panel labeled "A," "B," "C," and "D" (see page 78). These lights can be yellow...

62 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com Dell Diagnostics When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in "Solving Problems" (see page 35) and run the Dell Diagnostics before you contact Dell for t...

A d v a n c e d Tr o u b l e s h o o t i n g 63 • Receive status messages that tell you whether tests completed successfully. • Receive error messages if problems are detected. Starting the Dell Diagnostics NOTICE: Only use the Dell Diagnostics to test your Dell™ computer. Using this program with ot...

64 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com 7 Type 2 to start the Dell Diagnostics. 8 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your platform. 9 When the Dell Diagnostics Mai...

A d v a n c e d Tr o u b l e s h o o t i n g 65 4 When the tests are completed, if you are running the Dell Diagnostics from the ResourceCD , remove the CD. 5 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. D...

66 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com Many drivers such as the keyboard driver come with your Microsoft ® Windows ® operating system. You may need to install drivers if you: • Upgrade your operating system• Reinstall your operating system • Connect or insta...

A d v a n c e d Tr o u b l e s h o o t i n g 67 3 Click System . 4 In the System Properties screen, click the Hardware tab. 5 Click Device Manager . 6 Right-click the device for which the new driver was installed, and then click Properties . 7 Click the Drivers tab. 8 Click Roll Back Driver . If Dev...

68 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com 5 At the Welcome Dell System Owner screen, click Next . HINT: The ResourceCD displays drivers only for hardware that came on your computer. If you installed additional hardware, the drivers for the new hardware might no...

A d v a n c e d Tr o u b l e s h o o t i n g 69 NOTICE: Before you restore the computer to an earlier operating state, save and close all open files and close all open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, po...

70 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click the Start button and cl...

A d v a n c e d Tr o u b l e s h o o t i n g 71 3 Click Hardware Troubleshooter in the Search Results list. 4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer , and click Next . Reinstalling Microsoft ® Windows ® XP Before You Reinstall If you are reins...

72 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com 4 Press <F12> immediately after the DELL™ logo appears.If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again. 5 Use the arrow keys to select CD...

A d v a n c e d Tr o u b l e s h o o t i n g 73 3 If you are reinstalling Windows XP Home Edition , at the What's your computer's name window, enter a name for your computer (or accept the name provided) and click Next . If you are reinstalling Windows XP Professional , at the Computer Name and Admi...

74 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com Reinstalling Drivers and Software 1 Reinstall the appropriate drivers (see page 66). 2 Reinstall your virus protection software. See the documentation that came with the software for instructions. 3 Reinstall your other...

4 S E C T I O N 4 A d d i n g P a r t s Front and Back View of the ComputerReattaching the Front Door and Hinge ArmsOpening the Computer CoverLooking Inside Your ComputerInstalling and Removing CardsAdding MemoryAdding or Replacing the AGP CardAdding a Second Hard DriveAdding a Floppy DriveClosing t...

76 A d d i n g Pa r t s www .dell.com | support.dell.com Front and Back View of the Computer Front View 2 3 5* 4* 6 7 1 8 9 10 11 *On computers with an optional floppy drive.

78 A d d i n g Pa r t s www .dell.com | support.dell.com Back View 2 1 3 11 10 9 8 6 4 7 13 12 5

80 A d d i n g Pa r t s www .dell.com | support.dell.com Reattaching the Front Door and Hinge Arms To prevent damage to your computer, the front-panel door is designed to "break away" if it is lifted up too far. If the front-panel door is open and it is pushed inward too hard, the hinge arms...

A d d i n g Pa r t s 81 5 Lift both hinge arms to the horizontal position. 6 Use the two view slots to align the pivot bar with the two pivot-bar slots. front-panel insert use fingers to pull here

82 A d d i n g Pa r t s www .dell.com | support.dell.com NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static...

A d d i n g Pa r t s 83 Reattaching the Front Door CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in "When Working Inside Your Computer" on page 12. 1 Shut down the computer through the Start menu (see page 33). 2 Disconnect the compute...

84 A d d i n g Pa r t s www .dell.com | support.dell.com Opening the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the steps listed in the safety instructions on page 12 CAUTION: To guard against electrical shock, always unplug your computer from the electric...

A d d i n g Pa r t s 85 Looking Inside Your Computer HINT: The AGP card is removed from the following illustration to provide a better view of the inside of your computer. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in "When Working Insi...

A d d i n g Pa r t s 87 System Board memory module connectors (RIMM1, RIMM2) page 94 floppy drive connector (FLOPPY) hard drive connector (PRI IDE) battery socket (BATTERY) page 117 CD drive connector (SEC IDE) main power connector (MAIN POWER) microprocessor connector (J2E1) PCI card connectors (PC...

88 A d d i n g Pa r t s www .dell.com | support.dell.com Installing and Removing Cards CAUTION: Before you begin any of the procedures in this section, follow the steps in "When Working Inside Your Computer" on page 12. CAUTION: To guard against electrical shock, always unplug your computer ...

A d d i n g Pa r t s 89 7 If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 9. 8 If you are replacing a card that is already installed in the computer, remove the card.If necessary, disconnect any cables connected to the card. Grasp th...

90 A d d i n g Pa r t s www .dell.com | support.dell.com 10 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.If the card is full-length, insert the end of the card into the card guide bracket as you lower the card toward its connector on the sys...

A d d i n g Pa r t s 91 NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 12 Connect any cables that should be attached to the card.See the documentation for the card for info...

92 A d d i n g Pa r t s www .dell.com | support.dell.com Removing a Card CAUTION: Before you begin any of the procedures in this section, follow the steps in "When Working Inside Your Computer" on page 12. 1 Shut down the computer (page 33). NOTICE: To disconnect a network cable, first unplu...

A d d i n g Pa r t s 93 Adding Memory CAUTION: Before you begin any of the procedures in this section, follow the steps in "When Working Inside Your Computer" on page 12. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cov...

94 A d d i n g Pa r t s www .dell.com | support.dell.com Memory modules are the actual components that provide memory for the microprocessor; continuity modules are used only to complete the memory circuit if memory modules are not installed in all of the memory connectors. Another RDRAM requirement...

A d d i n g Pa r t s 95 HINT: Memory purchased from Dell is covered under your computer warranty. Removing a Memory Module 1 Shut down the computer (see page 33). NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 2 Turn of...

96 A d d i n g Pa r t s www .dell.com | support.dell.com 4 Open the computer cover (see page 84). 5 Press out the securing clip at each end of the memory module connector. 6 Grasp the module and pull up.If the module is difficult to remove, gently ease the module back and forth to remove it from the...

A d d i n g Pa r t s 97 6 Align the notches on the bottom of the module with the crossbar in the connector. NOTICE: To avoid damage to the memory module, press the module straight down into the socket with equal force applied at each end of the module. 7 Insert the module straight down into the conn...

98 A d d i n g Pa r t s www .dell.com | support.dell.com 12 To verify that the memory is installed correctly, check the amount of memory (RAM) listed. Adding or Replacing the AGP Card CAUTION: Before you begin any of the procedures in this section, follow the steps in "When Working Inside Your C...

A d d i n g Pa r t s 99 3 Pull the card up and out of the card clip. Installing an AGP Card 1 To add or replace the card, press the card lever toward the PCI connector and gently press the card into the AGP connector until it clicks into place. 2 Release the card lever, ensuring that the tab fits in...

100 A d d i n g Pa r t s www .dell.com | support.dell.com 4 Close the computer cover (see page 107). 5 Connect the monitor cable to the card’s video connector. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 6 Connect your compu...

A d d i n g Pa r t s 101 8 Remove the two green plastic rails from the inside of the hard-drive bay by gently pulling the rails up and out of the bay. 9 Attach the rails to the hard drive using the two screws attached to the rails.Ensure that the rail tabs are positioned at the back of the hard driv...

102 A d d i n g Pa r t s www .dell.com | support.dell.com 12 Connect a power cable to the drive. NOTICE: Match the colored strip on the cable with pin 1 on the drive. 13 Locate the extra connector on the drive cable that is attached to your first hard drive and attach the connector to the second har...

A d d i n g Pa r t s 103 16 See the documentation that came with the drive for instructions on installing any software required for drive operation. Adding a Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard agai...

104 A d d i n g Pa r t s www .dell.com | support.dell.com 4 From outside the computer, pull the insert away from the computer’s front panel. floppy-drive bay insert release tab

A d d i n g Pa r t s 105 5 Remove the insert from the insert frame by pressing on the four tabs. 6 Reattach the empty insert frame over the front of the drive bay.The insert frame fits only one way. Installing a Floppy Drive 1 Gently slide the drive into place until the tabs securely click into posi...

106 A d d i n g Pa r t s www .dell.com | support.dell.com 4 Check all cable connections and fold cables out of the way to provide airflow for the fan and cooling vents. 5 Close the computer cover (see page 107). NOTICE: To connect a network cable, first plug the cable into the network wall jack and ...

A d d i n g Pa r t s 107 Closing the Computer Cover 1 Ensure that all cables are connected, and fold cables out of the way.Gently pull the power cables toward you so that they do not get caught underneath the drives. 2 Ensure that no tools or extra parts are left inside the computer. 3 Close the cov...

5 S E C T I O N 5 A p p e n d i x SpecificationsStandard SettingsClearing Forgotten PasswordsReplacing the BatteryDell Technical Support Policy (U.S. Only)Contacting DellRegulatory InformationLimited Warranties and Return Policy

110 A p p e n d i x www .dell.com | support.dell.com Specifications Microprocessor Microprocessor type Intel ® Pentium ® 4 L1 cache 8 KB L2 cache 512-KB pipelined-burst, eight-way set associative, write-back SRAM Memory Type PC800 or PC1066 RDRAM (non-ECC) Memory connectors four Memory capacities 64...

114 A p p e n d i x www .dell.com | support.dell.com Standard Settings The system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer user, do not change the settings for this program. Certain changes might make your computer work incorrectly. Se...

A p p e n d i x 115 Viewing Settings 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Windows ® desktop. Then shut down your computer and ...

116 A p p e n d i x www .dell.com | support.dell.com System Setup Screens The system setup program screens display the current configuration information for your computer. Information on the screen is divided into five areas: • Title — The area at the top of all system setup screens that displays yo...

A p p e n d i x 117 3 Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board. 4 Open the computer cover (see page 84). 5 Locate jumper PSWD on the system board (see page 87) and remove the jumper plug. 6 Close the computer cover (see page...

118 A p p e n d i x www .dell.com | support.dell.com CAUTION: A new batter y can explode if it is incorrectly installed. Replace the batter y only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer ’s instructions. 1 Record all the ...

A p p e n d i x 119 Dell Technical Support Policy (U.S. Only) Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, application software, and hardware drivers to the origin...

120 A p p e n d i x www .dell.com | support.dell.com Definition of "Third-Party" Software and Peripherals Third-party software and peripherals include any peripheral, accessory, or application software sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Sup...

A p p e n d i x 121 Aruba General Support toll-free: 800-1578 Australia (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 E-mail (Australia): [email protected]E-mail (New Zealand): [email protected]Home and Small Business 1-300-65-55-33 Government and Business toll-free: 1-800-6...

122 A p p e n d i x www .dell.com | support.dell.com Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 Website: support.euro.dell.com E-mail: [email protected]E-mail for French Speaking Customers: support.euro.dell.com/be/fr/emaildell/ Technical Support 02 481 92 88 Cust...

A p p e n d i x 123 Canada (North York, Ontario) International Access Code: 011 Automated Order-Status System toll-free: 1-800-433-9014 AutoTech (automated technical support) toll-free: 1-800-247-9362 TechFax toll-free: 1-800-950-1329 Customer Care (home/small business) toll-free: 1-800-847-4096 Cus...

124 A p p e n d i x www .dell.com | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 Tech Support website: support.ap.dell.com/china Tech Support E-mail: [email protected]Tech Support Fax 818 1350 Home and Small Business Technical Support toll-free: 800 858 2437 Corporate Accounts Tec...

A p p e n d i x 125 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 Website: support.euro.dell.com E-mail Support (portable computers): [email protected]E-mail Support (desktop computers): [email protected]E-mail Support (servers): [email protected]Technical Support 7023 0182 Cus...

126 A p p e n d i x www .dell.com | support.dell.com France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) Website: support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Home and Small Business Technical Support 0825 387 270 Customer Care 0825...

A p p e n d i x 127 Hong Kong International Access Code: 001 Country Code: 852 Technical Support (Dimension™ and Inspiron™) 296 93188 Technical Support (OptiPlex™, Latitude™, and Dell Precision™) 296 93191 Customer Service (non-technical, post-sales issues) 800 93 8291 Transaction Sales toll-free: 8...

130 A p p e n d i x www .dell.com | support.dell.com Latin America Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512...

A p p e n d i x 131 Mexico International Access Code: 00 Country Code: 52 Customer Technical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free:...

132 A p p e n d i x www .dell.com | support.dell.com New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): [email protected]E-mail (Australia): [email protected]Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 Fax 0800 441 566 Ni...

A p p e n d i x 133 Portugal International Access Code: 00 Country Code: 35 E-mail: support.euro.dell.com/es/es/emaildell/ Technical Support 800 834 077 Customer Care 800 300 415 or 800 834 075 Sales 800 300 410 or 800 300 411 or 800 300 412 or 121 422 07 10 Fax 121 424 01 12 Puerto Rico General Sup...

A p p e n d i x 135 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 Website: support.euro.dell.com E-mail: [email protected]E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/ Technical Support (Home and Small Business) 084...

136 A p p e n d i x www .dell.com | support.dell.com U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 Website: support.euro.dell.com Customer Care website: dell.co.uk/lca/customerservices E-mail: [email protected]Technical Support (Corporate/Preferred Accounts/PAD [100...

A p p e n d i x 137 U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1 Automated Order-Status Service toll-free: 1-800-433-9014 AutoTech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) Technical Support toll-free: 1-800-624-9896 Customer ...

138 A p p e n d i x www .dell.com | support.dell.com Regulatory Information Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrade...

A p p e n d i x 139 For additional regulatory information, see the Tell Me How help file that accompanied your computer. To access the help file, see page 38. NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requir...

A p p e n d i x 141 Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day (U.S. only), one-year, two-year, three-year, or four-year limited warranty. To determine which warranty you purchased, see the invoice that accompanied yo...

A p p e n d i x 145 Limited Warranty Terms for Canada What is covered by this limited warranty? This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded hardware products, including Dell-branded peripheral products, such as monitors, keyboards, p...

148 A p p e n d i x www .dell.com | support.dell.com May I transfer the limited warranty? Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You ...

A p p e n d i x 149 While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds...

A p p e n d i x 151 Intel ® Warranty Statement for Pentium ® and Celeron ® Processors Only (U.S. and Canada Only) Intel’s Three Year Limited Warranty Limited WarrantyIntel warrants that its family of Pentium ® and Celeron ® processors, if properly used and installed, will be free from defects in mat...

I n d e x 153 I n d e x A audio. See sound B battery disposal, 14fixing problems, 38replacing, 117 BIOS, 114 C cards connectors, 87installing, 88removing, 88 CD drive fixing problems, 40 CD-RW drive blank discs, 31fixing problems, 40 CDs copying, 30Easy CD Creator Basic, 30 Check Disk, 41 computer b...