Page 2 - Abbreviations and Acronyms
Hints, Notices, and Cautions ^ HINT: A HINT indicates important information that helps you make better use of your computer. O NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potentially hazardous s...
Page 3 - C o n t e n t s
C o n t e n t s Safety Instructions.......................................................................................... 7 When Using Your Computer................................................................... 7 When Working Inside Your Computer................................................
Page 7 - Safety Instructions; When Using Your Computer
Safety Instructions Use the following safety guidelines to proteet yourself and your eomputer. For eomfort and effieieney, observe the ergonomie guidelines provided in the Tell Me How help file. When Using Your Computer CAUTION: Do not operate your computer with any cover(s) (including the computer ...
Page 8 - When Working Inside Your Computer
E O U QJ T3 o Q. Q. Z5 to • Keep your eomputer away from radiators and heat sourees. Also, do not Eloek eooling vents. Avoid plaeing loose papers underneath your eomputer; do not plaee your eomputer in a elosed-in wall unit or on a bed, sofa, or rug. When Working Inside Your Computer Before you remo...
Page 9 - Protecting Against Electrostatic Discharge
Protecting Against Electrostatic Discharge To prevent statie damage, diseharge statie eleetrieity from your body before you toueh anything inside your eomputer and periodieally while you work inside the eomputer. You ean do so by touehing an unpainted metal surfaee on the baek of the eomputer. You e...
Page 11 - ¡ S e t t i n g U p; Connecting a Printer
1 S E C T I O N 1 ¡ S e t t i n g U p Connecting a Printer Turning Off the Computer
Page 12 - Parallel Printer
Connecting a Printer See the doeumentation that eame with the printer for any reeommended preparation proeedures, sueh as: • Removing the paekaging • Installing the toner or ink eartridge • Loading paper Then follow the instruetions that eame with the printer to eonneet it to the eomputer. If no inf...
Page 13 - Add New; Cancel; USB Printer
screws (2) parallel connector on computer parallel connector on printer clips (2) 3 Turn on the printer and then turn on the eomputer. If the Add New Hardware Wizard window appears, eliek Cancel . 4 Install the printer driver if neeessary (see page 14). USB Printer 1 Install the printer driver if ne...
Page 14 - Installing the Printer Driver; Turning Off the Computer
USB connector on printer HINT: Dell installs drivers for some new printers. Click the Start button, point to Settings, and then click Printers. If your printer is listed in the Printers window, the printer is ready to use. Installing the Printer Driver If you need to install a printer driver, insert...
Page 15 - Windows 98 Second Edition (SE) and Windows Millennium
Windows 98 Second Edition (SE) and Windows Millennium Edition (Me) 1 Save and exit any programs and files you have open. 2 Cliek the Start button, and then eliek Shut Down . 3 In the Shut Down Windows window, eliek Shut down and then eliek OK . The eomputer automatieally turns off after the shutdown...
Page 17 - S o l Y i n g P r o b l e m s
2 S E C T I O N 2 S o l Y i n g P r o b l e m s Finding Solutions Power Problems Start-Up Error Messages Video and Monitor Problems Sound and Speaker Problems Printer Problems Scanner Problems Modem Problems Mouse Problems Keyboard Problems Drive Problems Network Problems Windows Error Messages Gene...
Page 18 - Finding Solutions
Finding Solutions Sometimes it’s diffieult to figure out where to go for answers. Use this ehart to help you quiekly find the answers to your questions. N O o N O o CONTINUE I S o l v i n g P r o b l e m s
Page 20 - Power Problems
HINT: Seethe Tell Me //oM/help file for information on the standby mode. Power Problems C h e c k t h e p o w e r l i g h t — When the power light is lit or blinking, the eomputer has power. If the power light is blinking, the eomputer is in standby mode—press a key on the keyboard or move the mouse...
Page 21 - Start-Up Error Messages; O N; Video and Monitor Problems; If the screen is blank
Start-Up Error Messages O p e r a t i n g s y s t e m n o t f o u n d — Call Dell for technical assistance (see page 69). I n s e r t b o o t a b l e m e d i a — The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD. N O N - S Y S T E M d i s ...
Page 22 - If the screen is difficult to read
C h e c k t h e b a c k p a n e l l i g h t s — If all four lights below the serial port are not green, eall Dell for teehnieal assistanee (see page 69). C h e c k t h e P o w e r P r o p e r t i e s i f t h e m o n i t o r s c r e e n o c c a s i o n a l l y t u r n s b l a n k — See Windows Help. ...
Page 23 - Sound and Speaker Problems
C h e c k f o r a d d i t i o n a l a d j u s t m e n t s — See the monitor doeumentation for any additional adjustments that your monitor may require. A d j u s t t h e W i n d o w s d i s p l a y s e t t i n g s — Cliek the Start button, point to Settings, and eliek Control Panel. Double-eliek the...
Page 24 - Printer Problems; If you cannot print to a parallel port printer
M o v e t h e s u b w o o f e r a w a y f r o m t h e m o n i t o r — If your speaker system ineludes a subwoofer, ensure that the subwoofer is at least 2 ft (6 em) away from the monitor. E l i m i n a t e p o s s i b l e i n t e r f e r e n c e — Turn off nearby fans, fluoreseent lights, or halogen...
Page 25 - If you cannot print to a USB printer; Scanner Problems
If you cannot print to a USB printer V e r i f y t h e p r i n t e r c a b l e c o n n e c t i o n s — Ensure that the printer eable is eonneeted as deseribed on page 16. T e s t t h e e l e c t r i c a l o u t l e t — Ensure that the eleetrieal outlet is working b\ testing it with another deviee, s...
Page 26 - Modem Problems
Modem Problems NOTICE: Connect the modem to an analog telephone jack only. Connecting the modem to a digital telephone network damages the modem. C h e c k t h e t e l e p h o n e j a c k — Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone. C o n n e ...
Page 27 - Mouse Problems; Keyboard Problems; Drive Problems; If you cannot save a file to a floppy disk
Mouse Problems R e c o n n e c t t h e m o u s e c a b l e 1 Press <CtrlxEsc> to display the Start menu. 2 Use the keyboard arrow keys to highlight Shut Down and then press the <Enter> key 3 After the computer turns off, reconnect the mouse cable as shown on the START HERE sheet for your...
Page 28 - If you cannot play a music CD or install a program from a CD
C a n n o t s a v e f i l e s t o a f l o p p y d i s k — Ensure that the floppy disk is not full or write-proteeted (looked). See the following illustration. T e s t t h e d r i v e w i t h a n o t h e r f l o p p y d i s k — Insert another floppy disk to eliminate the possibility that the original...
Page 29 - If you cannot play a DVD movie; If the CD-RW drive stops writing
If you cannot play a DVD movie E n s u r e t h a t W i n d o w s r e c o g n i z e s t h e d r i v e — Double-click the My Computer icon. If the DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recog...
Page 30 - Network Problems; Windows Error Messages; H E D E V I C E I S N O T R E A D Y
Network Problems C h e c k t h e n e t w o r k c a b l e c o n n e c t o r — Ensure that the network eable eonneetor is firmly eonneeted to the eonneetor on the eomputer as shown on the START HERE sheet for your eomputer. C h e c k t h e n e t w o r k l i g h t s o n t h e b a c k o f t h e c o m p ...
Page 31 - General Program Problems; A program crashes
A R E O U I R E D . D L L F I L E W A S N O T F O U N D — The program that you are trying to open is missing an essential file. To remove and then reinstall the program: 1 Cliek the Start button, point to Settings, and then eliek Control Panel. 2 Double-eliek the Add/Remove Programs ieon. 3 Seleet t...
Page 33 - Reinstalling Drivers and Utilities
E - m a i l D e l l — Go to http://support.dell.com and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. C a l l D e l l — If you cannot solve your problem using the Dell support web...
Page 35 - Reinstalling Windows 98
Reinstalling Windows 98 NOTICE: The operating system CD provides options for reinstalling your Windows 9 8 Second Edition operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that...
Page 37 - Reinstalling Windows Me
Reinstalling Windows Me NOTICE: The operating system CD provides options for reinstalling your Windows Me operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall y...
Page 41 - A d d i n g P a r t s
3 SECTION 5 A d d i n g P a r t s Removing the Computer Cover Looking Inside Your Computer Rotating the Power Supply Removing and Replacing the Front Panel Removing and Replacing the AGP Card Brace Adding Cards Removing Cards Adding Memory Adding or Replacing Other Drives Replacing the Computer Cove...
Page 42 - Removing the Computer Cover
Removing the Computer Cover A CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. ^ NOTICE: The system board continues to receive a small amount of power when the computer is turned off and attached to an electrical outlet. To avoid damaging the...
Page 44 - Looking Inside Your Computer
Looking Inside Your Computer 4 ^ I A d d i n g P a r t s
Page 45 - System Board
System Board In the illustration, the text in parentheses indieates how items are identified on the system board. CD drive audio interface connector (CD_IN) parallel port connector (SER PAR) serial port connector (SER PAR) fan connector (FAN) Suspend-to-RAM indicator (STR) mouse and keyboard connect...
Page 46 - Rotating the Power Supply
Rotating the Power Supply To access some of the components on the system board, you may need to rotate the system power supply out of the way: 1 Turn off the computer and peripherals, disconnect them from their electrical outlets, and wait at least 5 seconds. Press and release the power button to dr...
Page 49 - Adding Cards
To replace the AGP card brace: 1 Insert the tab on one end of the brace into the slot at the front of the computer. 2 Lower the brace, ensuring that the AGP retention lever on the bottom of the brace is aligned with the top of the AGP card (see page 48). 3 Replace the screw that secures the brace to...
Page 50 - Installing a Card
Installing a Card 1 Turn off the computer and peripherals, disconnect them from their electrical outlets, and wait at least 5 seconds. Press and release the power button to drain the power from the computer, and then remove the computer cover (see page 42). 2 Prepare the card for installation. See t...
Page 52 - Removing Cards
cardconnector . edge connector ■ card 6 Secure the card bracket to the computer with the screw you removed in step 4. 7 Connect any cables that should be attached to the card. See the documentation that came with the card for information about the card's cable connections. 8 If you removed the AGP b...
Page 53 - Adding Memory
2 If you are removing an AGP eard, remove the AGP eard braee (see page 48). 3 If neeessary, diseonneet any eables eonneeted to the eard. 4 Remove the serew that seeures the eard braeket to the eomputer. 5 Grasp the eard by its top eorners, and ease it out of its eonneetor. 6 If you are removing the ...
Page 54 - Adding or Replacing Other Drives
4 Insert the module straight down into the eonneetor, making sure that it fits into the vertieal guides at eaeh end of the eonneetor. Press firmly on the ends until the memory module snaps into plaee. If you insert the module eorreetly, the seeuring elips snap into the eutouts at eaeh end of the mod...
Page 59 - Replacing the Computer Cover
12 Replace the front panel (see page 47). 13 Replace the computer cover (see page 59), reconnect the computer and peripherals to their electrical outlets, and turn them on. 14 If the drive you installed is a hard drive, enter the system setup program (see page 65), and update the drive settings. Aft...
Page 61 - A p p e n d i x; Specifications
4 S E C T I O N 4 A p p e n d i x Specifications Standard Settings Contacting Dell Regulatory Information Warranty and Return Policy Information
Page 65 - Standard Settings
Environmental Temperature: Operating Storage Relative humidity Maximum vibration: Operating Storage Maximum shoek: Operating Storage Altitude: Operating Storage 10° to 35°C (50° to 95°F) -40° to 65°C (-40° to 149°F) 20% to 80% (noneondensing) 0.25 G at 3 to 200 Hz at 0.5 oetave/min 0.5 G at 3 to 200...
Page 66 - Viewing Settings
^ HINT: The Xs in the figure will be replaced by information that is specific to your computer. See the following figure for an example of the Main sereen of the program: Viewing Settings 1 Turn on (or restart) your eomputer. 2 When the blue Dell logo appears, press <Del> immediately. If you w...
Page 67 - System Setup Screens; Clearing Forgotten Passwords
System Setup Screens The system setup sereens display the eurrent eonfiguration information for your eomputer. Information on the sereen is divided into five areas: • Title - The area at the top of all system setup sereens that displays your eomputer’s model number. • Computer data - Two boxes below...
Page 68 - Replacing the Battery
4 Press <Enter> at the Maintenance screen and then eliek Yes to clear all passwords. 5 Press <F10> to save your changes and exit the system setup program. 6 Remove the computer cover again. 7 Move the jumper plug so that pins 1 and 2 are jumpered (standard setting). 8 Replace the compute...
Page 69 - Contacting Dell
4 Insert the battery into the soeket with the side labeled “ + ” faeing up. battery socket (BATTERY) battery 5 Replaee the eomputer eover (see page 59) and plug your eomputer and deviees into their eleetrieal outlets. 6 Aeeess the system setup program and restore the settings you reeorded in step 1....
Page 83 - I n d e x
I n d e x A D I audio. See sound display. See monitor installing an expansion drivers card, 48, 50 B reinstalling, 55 Internet drives fixing problems, 52 battery fixing problems, 27 replacing, 68 DVD drive K BIOS, 65 fixing problems, 29 keyboard fixing problems, 27 c E CD drive e-mail 0 fixing probl...