Dell Dimension 4500S- Manuals

8 S a f e t y I n s t r u c t i o n s www .dell.com | support.dell.com – 230 V/50 Hz in some regions in the Caribbean and South America and most of Europe, the Middle East, and the Far East NO TE: Fixed-voltage power supplies and auto-select power supplies do not require a voltage selection switch. ...

S a f e t y I n s t r u c t i o n s 9 • To help protect your computer from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply. • Be sure that nothing rests on your computer’s cables and that the cables are not loca...

10 S a f e t y I n s t r u c t i o n s www .dell.com | support.dell.com In addition, take note of these safety guidelines when appropriate: • When you disconnect a cable, pull on its connector, not on the cable itself. As you pull connectors apart, keep them evenly aligned to avoid bending any pins....

12 S a f e t y I n s t r u c t i o n s www .dell.com | support.dell.com • How to reinstall my operating system O p e r a t i n g S y s t e m C D If you reinstall your operating system, use the ResourceCD to reinstall drivers for the devices that came with your computer (see page 53). • Latest driver...

S E C T I O N 1 Attaching and Removing the Computer Stand Connecting a Printer Transferring Information to a New Computer Setting Up a Home and Office Network Turning Off the Computer

16 S e t t i n g U p www .dell.com | support.dell.com HINT: Use the green tab inside the front door to rotate the DELL™ logo on the outside of the front door. Your computer can be used in either a vertical or horizontal position. To use the computer in a vertical position, you must attach the comput...

S e t t i n g U p 17 3 Rotate the computer so that the stand is at the bottom and the drives are at the top. To remove the stand: 1 Turn the computer over so that the stand is at the top. 2 Loosen the thumbscrew and lift the stand away. 3 Place the computer in a horizontal position.

18 S e t t i n g U p www .dell.com | support.dell.com See the documentation that came with the printer for any recommended preparation procedures, such as: • Removing the packaging • Installing the toner or ink cartridge • Loading paper Then follow the instructions that came with the printer to conn...

S e t t i n g U p 19 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel . 4 Install the printer driver if necessary (see "Installing the Printer Driver" on page 19). USB Printer H I N T: You can connect USB devices while the compu...

20 S e t t i n g U p www .dell.com | support.dell.com If you connect an older printer and it doesn’t work after you install the driver, access the system setup program (see page 78) and ensure that the parallel port is set to operate in bidirectional mode. To check if your printer driver is installe...

S e t t i n g U p 21 Connecting to a Network Adapter Before your computer can communicate on a network, your computer must have a network adapter installed and a network cable connected to it. Network Setup Wizard Windows XP provides a Network Setup Wizard to guide you through the process of sharing...

22 S e t t i n g U p www .dell.com | support.dell.com N O T I C E : To prevent data loss, you must turn off your computer through the Start menu rather than by pressing the power button. HINT: If you are having difficulty turning off your computer, see "General Problems" on page 33. 1 Save a...

S E C T I O N 2 Finding Solutions Finding Help Information Battery Problems Drive Problems E-Mail, Modem, and Internet Problems Error Messages General Problems Keyboard Problems Mouse Problems Network Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems Video and Moni...

24 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. See page 39. See page 31. Get technical assistance from Dell. See page 84. Press a key or move the ...

S o l v i n g P r o b l e m s 27 Floppy drive problems N O T I C E : Do not attempt to clean drive heads with a swab. You may accidentally misalign the heads, which can render the drive inoperable . E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Double-click My Computer on...

28 S o l v i n g P r o b l e m s www .dell.com | support.dell.com CD drive problems HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. C L E A N T H E D R I V E — Use a commercially available cleaning kit. A D J U S T T H E W I ...

S o l v i n g P r o b l e m s 29 Problems writing to a CD-RW drive DVD drive problems H I N T: Because of different worldwide file types, not all DVD titles work in all DVD drives. Hard drive problems C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E — The CD-RW drive must receive a st...

30 S o l v i n g P r o b l e m s www .dell.com | support.dell.com HINT: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network. C H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N — Verify that the telephone line ...

32 S o l v i n g P r o b l e m s www .dell.com | support.dell.com A R E Q U I R E D . D L L F I L E W A S N O T F O U N D — The program that you are trying to open is missing an essential file. To remove and then reinstall the program: 1 Click the Start button . 2 Click Control Panel . 3 Click Add o...

S o l v i n g P r o b l e m s 33 The computer stops responding A program stops responding A program crashes repeatedly H I N T: Software usually includes installation instructions in its documentation or on a floppy disk or CD. A program is designed for an earlier Windows operating system T U R N T ...

34 S o l v i n g P r o b l e m s www .dell.com | support.dell.com A solid blue screen appears Other software problems T U R N T H E C O M P U T E R O F F — If the computer does not respond to a keystroke or a proper shutdown, press the power button for at least 8 to 10 seconds until the computer tur...

S o l v i n g P r o b l e m s 35 Other technical problems General hardware problems If your computer exhibits one or more of the following symptoms, a device conflict may exist: • Your computer locks up, particularly while using a specific device. • A recently added device does not work. • A sound c...

42 S o l v i n g P r o b l e m s www .dell.com | support.dell.com HINT: Dell does not cover the scanner’s warranty. If you need technical assistance for your scanner, call the scanner’s manufacturer. See the scanner documentation for the correct phone number. C H E C K T H E S C A N N E R D O C U M ...

S o l v i n g P r o b l e m s 43 No sound from speakers H I N T: The volume control in some MP3 players overrides the Windows ® volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off. C H E C K T H E S P E A K E R C A B L E C O N N E C T I...

44 S o l v i n g P r o b l e m s www .dell.com | support.dell.com No sound from headphones If the screen is blank HINT: See the monitor documentation for troubleshooting procedures. C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N — Ensure that the headphone cable is securely inserted...

S o l v i n g P r o b l e m s 45 If the screen is difficult to read S W A P T H E P O W E R C A B L E S — Swap the computer and monitor power cables to determine if the power cable is defective. T E S T T H E V I D E O E X T E N S I O N C A B L E ( I F U S E D ) — If you are using a video extension ...

46 S o l v i n g P r o b l e m s www .dell.com | support.dell.com R E S T O R E T H E R E C O M M E N D E D S E T T I N G S — Restore the original resolution and refresh rate settings. See the Tell Me How help file for instructions. To access help files, see page 26 .

S E C T I O N 3 Diagnostic Lights Using System Restore Reinstalling Drivers Resolving Software and Hardware Incompatibilities Reinstalling Windows ® XP

48 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com To help you troubleshoot a problem, your computer is equipped with four lights on the back panel labeled "A," "B," "C," and "D" (see page 61). These lights can be yellow or green. When th...

50 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com The Microsoft ® Windows ® XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other syst...

A d v a n c e d Tr o u b l e s h o o t i n g 51 Manually Creating Restore Points 1 Click the Start button, point to All Programs —> Accessories —> System Tools , and then click System Restore . 2 Click Create a restore point . 3 Click Next . 4 Type a name for your new restore point in the Rest...

52 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com 4 Select a restore point, and then click Next . If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that...

A d v a n c e d Tr o u b l e s h o o t i n g 53 N O T I C E : The Dell | Support website and the Dell Dimension ResourceCD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. A driver is a software program that all...

54 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com 3 When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive. 5 At the Wel...

56 A d v a n c e d Tr o u b l e s h o o t i n g www .dell.com | support.dell.com To reinstall Windows XP: 1 To reinstall Windows XP, insert the Operating System CD into the CD or DVD drive. Close any program or utility that might run after you insert the CD into the drive. 2 Turn off the computer (s...

S E C T I O N 4 Front and Back View of the Computer Opening the Computer Cover Looking Inside Your Computer Adding Cards Adding Memory Closing the Computer Cover

60 A d d i n g P a r t s www .dell.com | support.dell.com Front View HINT: The front-panel door is removable; if you remove it or accidentally knock it off its hinges, it snaps back in place. front door power button power light hard-drive light floppy-drive light USB connectors (2) headphone connect...

A d d i n g P a r t s 61 Back View 4 1 10 9 6 8 7 2 12 13 5 11 3 1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. 2 mouse connector Plug a standard mouse into the green mouse connector. Turn off the...

A d d i n g P a r t s 63 5 Press the two release buttons until the cover is free to swing up. N O T I C E : Open the cover slowly to ensure that you do not damage any cables. 6 Raise the back of the cover, and pivot it toward the front of the computer. C A U T I O N : I f t h e s y s t e m b o a r d...

A d d i n g P a r t s 65 System Board memory module connectors (DIMM A, DIMM B) page 70 floppy drive connector (DSKT) hard drive connector (IDE1) battery socket (BATTERY) page 81 CD drive connector (IDE2) main power connector (POWER) microprocessor connector (CPU) microprocessor fan connector (FAN) ...

66 A d d i n g P a r t s www .dell.com | support.dell.com C A U T I O N : B e f o r e y o u b e g i n a n y o f t h e p r o c e d u r e s i n t h i s s e c t i o n , f o l l o w t h e s a f e t y i n s t r u c t i o n s o n p a g e 7 . C A U T I O N : To g u a r d a g a i n s t e l e c t r i c a l s...

68 A d d i n g P a r t s www .dell.com | support.dell.com 7 Press the lever on the retention arm and raise the retention arm. 8 If you are installing a new card, remove the filler bracket to create an empty card-slot opening. If you are replacing a card that is already installed in the computer, rem...

A d d i n g P a r t s 69 C A U T I O N : S o m e n e t w o r k a d a p t e r s a u t o m a t i c a l l y s t a r t t h e c o m p u t e r w h e n t h e y a r e c o n n e c t e d t o a n et w o r k . To g u a r d a g a i n s t e l e c t r i c a l s h o c k , b e s u r e t o u n p l u g y o u r c o m p...

70 A d d i n g P a r t s www .dell.com | support.dell.com 13 Reconnect any cables that you removed in step 6. 14 Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections. N O T I C E : Do not route card cables over ...

A d d i n g P a r t s 71 Removing a Memory Module 1 Press out the securing clip at each end of the memory module connector. 2 Grasp the module and pull up. If the module is difficult to remove, gently ease the module back and forth to remove it from the connector. Adding a Memory Module 1 Press out ...

72 A d d i n g P a r t s www .dell.com | support.dell.com 3 Insert the module straight down into the connector, ensuring that it fits into the vertical guides at each end of the connector. Press firmly on the ends of the module until it snaps into place. If you insert the module correctly, the secur...

S E C T I O N 5 Specifications Standard Settings Clearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy (U.S. Only) Contacting Dell Regulatory Information Limited Warranties and Return Policy

74 A p p e n d i x www .dell.com | support.dell.com Microprocessor Microprocessor type Intel ® Pentium ® 4 or Celeron ® L1 cache 8 KB first-level (Pentium 4); 32 KB (Celeron) L2 cache 256- or 512-KB (displayed in the system setup program) pipelined-burst, eight-way set associative, write-back SRAM (...

76 A p p e n d i x www .dell.com | support.dell.com Controls and Lights Power control push button Power light green light on power button—blinking green in sleep state; solid green for power on state Hard-drive access light green Diagnostic code lights four bicolor (yellow and green) located on back...

78 A p p e n d i x www .dell.com | support.dell.com The system setup program contains the standard settings for your computer. N O T I C E : Unless you are an expert computer user, don’t change the settings for this program. Certain changes might make your computer work incorrectly. See the followin...

A p p e n d i x 79 Viewing Settings 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Windows ® desktop. Then shut down your computer and t...

82 A p p e n d i x www .dell.com | support.dell.com N O T I C E : To avoid damage to the system board while you pry the battery loose, be sure to insert the plastic screwdriver between the battery and the socket (not the system board). 6 Insert the new battery into the socket with the side labeled &...

A p p e n d i x 83 Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, application software, and hardware drivers to the original default configuration as shipped from De...

84 A p p e n d i x www .dell.com | support.dell.com Definition of "Third-Party" Software and Peripherals Third-party software and peripherals include any peripheral, accessory, or application software sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Supp...

86 A p p e n d i x www .dell.com | support.dell.com Canada (North York, Ontario) International Access Code: 011 Automated Order-Status System toll-free: 1-800-433-9014 AutoTech (Automated technical support) toll-free: 1-800-247-9362 Customer Care (From outside Toronto) toll-free: 1-800-387-5759 Cust...

88 A p p e n d i x www .dell.com | support.dell.com Finland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 Technical Support 09 253 313 60 Technical Support Fax 09 253 313 81 Relational Customer Care 09 253 313 38 Home/Small Business Customer Care 09 693 791 94 Fax 09 253 3...

92 A p p e n d i x www .dell.com | support.dell.com Latin America Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service)(Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 7...

94 A p p e n d i x www .dell.com | support.dell.com Norway (Lysaker) International Access Code: 00 Country Code: 47 Technical Support 671 16882 Relational Customer Care 671 17514 Home/Small Business Customer Care 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Website: support.euro.dell.com...

96 A p p e n d i x www .dell.com | support.dell.com Sweden (Upplands Vasby) International Access Code: 00 Country Code: 46 City Code: 8 Technical Support 08 590 05 199 Relational Customer Care 08 590 05 642 Home/Small Business Customer Care 08 587 70 527 Fax Technical Support 08 590 05 594 Sales 08 ...

98 A p p e n d i x www .dell.com | support.dell.com U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1 Automated Order-Status System toll-free: 1-800-433-9014 AutoTech (For portable and desktop computers) toll-free: 1-800-247-9362 Dell Home and Small Business Group (For portable a...

A p p e n d i x 99 Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain an authorization number, and write it clearly and prominently on the outside of the box. 2 Include a copy of the invoice and a letter des...

100 A p p e n d i x www .dell.com | support.dell.com Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly together in the electronic environment. While this computer has been designed and determined to be compliant with regulatory agency limits for...

102 A p p e n d i x www .dell.com | support.dell.com Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipmen...

A p p e n d i x 107 This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell s...

108 A p p e n d i x www .dell.com | support.dell.com Limited Warranty Coverage During Year Two During the second year of this limited warranty, Dell will provide, on an exchange basis and subject to Dell’s Exchange Policy in effect on the date of the exchange, replacement parts for the Dell hardware...

A p p e n d i x 109 General Provisions THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS S...

A p p e n d i x 123 Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If Dell repairs or replaces a product, its warranty term is not extended. Limited Warranty Cov...

126 A p p e n d i x www .dell.com | support.dell.com This "Total Satisfaction" Return Policy does not apply to Dell Software and Peripherals products, which may be returned under Dell Software and Peripherals's then-current return policy. The "Total Satisfaction" Return Policy also d...

A p p e n d i x 127 Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number, name and...

128 A p p e n d i x www .dell.com | support.dell.com Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603Bogota, Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11° PisoCol. Lomas Altas 11950 México, D.F.

I n d e x 129 A audio. See sound B battery disposal, 10replacing, 81 BIOS, 78 C cards adding, 66connectors, 65 CD drive fixing problems, 28 CD-RW drive fixing problems, 29 Check Disk, 29 computer back view, 60closing cover, 72error messages, 31, 33front door, 60front view, 60internal parts, 64openin...

I n d e x 131 W warranty information, 104 Windows XP device driver rollback, 53Help, 26reinstalling, 55scanner, 42shutdown, 22