Dell Dimension 4500C (Japan Only)- Manuals

C o n t e n t s 5 Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 49 PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . 50 Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 ...

C o n t e n t s 7 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 106 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

C A U T I O N : S a f e t y I n s t r u c t i o n s 9 CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. General • Do not attempt to service the computer yourself un...

W h e n U s i n g Yo u r C o m p u t e r 11 When Using Your Computer As you use your computer, observe the following safe-handling guidelines. CAUTION: Do not operate your computer with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, and so on) removed. • Your ...

12 W h e n U s i n g Yo u r C o m p u t e r www .jp.dell.com | s upport.jp.dell.com When Working Inside Your Computer Before you open the computer cover, perform the following steps in the sequence indicated. CAUTION: Do not attempt to ser vice the computer yourself, except as explained in your onli...

W h e n U s i n g Yo u r C o m p u t e r 13 • Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a microprocessor chip by its edges, not by its pins. CAUTION: There is a danger ...

14 W h e n U s i n g Yo u r C o m p u t e r www .jp.dell.com | s upport.jp.dell.com Battery Disposal Your computer uses a lithium coin-cell battery. The lithium coin-cell battery is a long-life battery, and it is very possible that you will never need to replace it. However, should you need to repla...

F i n d i n g I n f o r m a t i o n f o r Yo u r C o m p u t e r 15 Finding Information for Your Computer What Are You Looking For? Find it Here • A diagnostic program for my computer• Drivers for my computer • My computer documentation• My device documentation R e s o u r c e C D You can use this C...

1 S E C T I O N 1 S e t t i n g U p Connecting the AC AdapterAttaching and Removing the Computer StandSetting Up a PrinterConnecting an IEEE 1394 Device (Optional)Transferring Information to a New ComputerSetting Up a Home and Office NetworkConnecting to the InternetCopying CDsHyper-ThreadingTurning...

20 S e t t i n g U p www .jp.dell.com | s upport.jp.dell.com Connecting the AC Adapter 1 Connect the AC adapter to the plug on the AC power cable. CAUTION: If you decide to connect the green ground wire to an electrical outlet, do not permit contact between the green ground wire and power leads beca...

S e t t i n g U p 21 Attaching and Removing the Computer Stand To attach the stand: HINT: Place your computer on a soft surface to prevent scratching the top cover. 1 Rotate the computer to an upside-down position. 2 Insert the screw into the bottom of the stand. 3 Align the two tabs and the screw o...

S e t t i n g U p 23 Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers• Connect the printer to the computer• Loa...

24 S e t t i n g U p www .jp.dell.com | s upport.jp.dell.com 4 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. See the documentation that came with your printer. Connecting a USB Printer HINT: ...

S e t t i n g U p 25 Connecting an IEEE 1394 Device (Optional) IEEE 1394 devices can move large amounts of data between computers and peripheral devices and are ideal for use with multimedia devices, such as digital video cameras. Your computer provides a IEEE 1394 connector on both the front and ba...

26 S e t t i n g U p www .jp.dell.com | s upport.jp.dell.com HINT: The connector can accept six-pin IEEE 1394 devices with the use of an adapter. Transferring Information to a New Computer The Microsoft ® Windows ® XP operating system provides a Files and Settings Transfer wizard to move data from t...

28 S e t t i n g U p www .jp.dell.com | s upport.jp.dell.com Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Conne...

S e t t i n g U p 29 3 Click Checklist for creating a network. HINT: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP. 4 Complete the checklist and required preparations, and return to the Network Setup Wizard. 5...

30 S e t t i n g U p www .jp.dell.com | s upport.jp.dell.com If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP: 1 Save and close any open files, and exit any open programs. 2 Click the Start button and click Internet E...

S e t t i n g U p 31 The information in this section is based on the Roxio Easy CD Creator Basic documentation that came with your computer. See the following section, "Using Easy CD Creator Basic," for instructions on how to locate that documentation. HINT: The information in this section a...

32 S e t t i n g U p www .jp.dell.com | s upport.jp.dell.com Using Blank CD-R Discs or Blank CD-RW Discs Your CD-RW drive writes to two different types of recording media—CD-R and CD-RW discs. Use blank CD-R (CD-Recordable) disks to record music or permanently store data files. After creating a CD-R...

S e t t i n g U p 33 How to Copy a CD HINT: If you have a DVD/CD-RW combo drive and experience recording problems, check the Roxio support website at support.roxio.com for available software patches. The procedure assumes that your computer is equipped with a single CD-RW drive (without an additiona...

34 S e t t i n g U p www .jp.dell.com | s upport.jp.dell.com Hyper-Threading HINT: Hyper- Threading is supported only on computers that have 3.06-GHz microprocessors (or higher) installed. Hyper-Threading is an Intel ® technology that can enhance overall performance by allowing one physical micropro...

2 S E C T I O N 2 S o l v i n g P r o b l e m s Finding SolutionsFinding Help InformationBattery ProblemsDrive ProblemsE-Mail, Modem, and Internet ProblemsError MessagesGeneral ProblemsIEEE 1394 ProblemsKeyboard ProblemsMouse ProblemsNetwork ProblemsPC Card ProblemsPower ProblemsPrinter ProblemsScan...

36 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. See page 51. See page 43. Get technical assistance from Dell. See page 105...

38 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com Finding Help Information Battery Problems CAUTION: There is a danger of a new batter y exploding if it is incorrectly installed. Replace the batter y only with the same or equivalent type recommended by the manufacturer. Discar...

S o l v i n g P r o b l e m s 39 Drive Problems CD drive problems HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click the speaker icon in the lower-right corner of...

40 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com Problems writing to a CD-RW drive HINT: If you disable standby mode to write to a CD-RW drive, remember to reenable standby mode when you finish writing to the CD. DVD drive problems HINT: Because of different regions worldwide...

S o l v i n g P r o b l e m s 41 Hard drive problems E-Mail, Modem, and Internet Problems HINT: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network. R U N C H E C K D I S K 1 Click the Start button, and then click My Com...

S o l v i n g P r o b l e m s 43 Error Messages A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S : \ / : * ? “ < > | — Do not use these characters in filenames. A R E Q U I R E D . D L L F I L E W A S N O T F O U N D — The program that you are t...

44 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com General Problems A program stops responding A program crashes repeatedly HINT: Software usually includes installation instructions in its documentation or on a CD. A program is designed for an earlier Windows operating system E...

S o l v i n g P r o b l e m s 45 A solid blue screen appears Other software problems T U R N T H E C O M P U T E R O F F — If the computer does not respond to a keystroke or a proper shutdown, press the power button for at least 8 to 10 seconds until the computer turns off. Press the power button ag...

46 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com Other technical problems General hardware problems If your computer exhibits one or more of the following symptoms, a device conflict may exist: • Your computer locks up, particularly while using a specific device.• A recently ...

S o l v i n g P r o b l e m s 47 IEEE 1394 Problems HINT: Check Windows Explorer to see if your device is listed as a drive. Keyboard Problems C H E C K Y O U R O P E R A T I N G S Y S T E M D O C U M E N T A T I O N F O R A D D I T I O N A L T R O U B L E S H O O T I N G I N F O R M A T I O N C H E...

48 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com Mouse Problems C H E C K T H E K E Y B O A R D C A B L E • Shut down the computer (see page 34), reconnect the keyboard cable as shown on the setup diagram for your computer, and then restart the computer. • Ensure that the key...

S o l v i n g P r o b l e m s 49 Network Problems I F Y O U C O N N E C T E D T H E M O U S E A F T E R T U R N I N G O N T H E C O M P U T E R , R E M O V E T H E P O W E R C A B L E , A N D T H E N R E C O N N E C T T H E M O U S E C A B L E — If the mouse is connected after the power is turned on...

50 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com PC Card Problems HINT: Your computer is designed for 16-bit PCMCIA cards only. Do not use a 32-bit CardBus. C H E C K T H E N E T W O R K L I G H T S O N T H E B A C K O F T H E C O M P U T E R — No light indicates that there i...

S o l v i n g P r o b l e m s 51 Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. HINT: If the power light on the front of the computer is steady green (see page 76), the computer is operating normally. A D J U S T T H E P O W ...

52 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com Printer Problems HINT: Dell does not cover the printer’s warranty. If you need technical assistance for your printer, call the printer’s manufacturer. See the printer documentation for the correct phone number. I F T H E P O W ...

S o l v i n g P r o b l e m s 53 Scanner Problems HINT: Dell does not cover the scanner’s warranty. If you need technical assistance for your scanner, call the scanner’s manufacturer. See the scanner documentation for the correct phone number. T E S T T H E E L E C T R I C A L O U T L E T — Ensure t...

54 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com Sound and Speaker Problems HINT: The volume control in some MP3 players overrides the Windows ® volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off. V E R I F Y T ...

S o l v i n g P r o b l e m s 55 Video and Monitor Problems If the screen is blank HINT: See the monitor documentation for troubleshooting procedures. R U N T H E S P E A K E R D I A G N O S T I C S — Some speaker systems have self- diagnostics. See the speaker documentation for diagnostics instruct...

56 S o l v i n g P r o b l e m s www .jp.dell.com | s upport.jp.dell.com If the screen is difficult to read T E S T A N O T H E R M O N I T O R — If another monitor is available, connect it to the computer. C H E C K T H E D I A G N O S T I C L I G H T S — See page 60. C H E C K T H E M O N I T O R ...

3 S E C T I O N 3 A d v a n c e d Tr o u b l e s h o o t i n g Diagnostic LightsUsing System RestoreDell DiagnosticsDriversResolving Software and Hardware IncompatibilitiesReinstalling Windows® XP

60 A d v a n c e d Tr o u b l e s h o o t i n g www .jp.dell.com | s upport.jp.dell.com Diagnostic Lights To help you troubleshoot a problem, your computer is equipped with four lights on the back panel labeled "A," "B," "C," and "D" (see page 78). These lights can be...

62 A d v a n c e d Tr o u b l e s h o o t i n g www .jp.dell.com | s upport.jp.dell.com Using System Restore The Microsoft ® Windows ® XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardw...

A d v a n c e d Tr o u b l e s h o o t i n g 63 1 Click the Start button, point to All Programs → Accessories → System Tools, and then click System Restore. 2 Ensure that Restore my computer to an earlier time is selected, and then click Next. 3 Click a calendar date to which you want to restore you...

64 A d v a n c e d Tr o u b l e s h o o t i n g www .jp.dell.com | s upport.jp.dell.com Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click the Start button...

A d v a n c e d Tr o u b l e s h o o t i n g 65 Starting the Dell Diagnostics NOTICE: Only use the Dell Diagnostics to test your Dell™ computer. Using this program with other computers can result in error messages. Start the Dell Diagnostics from either your hard drive or from the Dell Dimension Res...

A d v a n c e d Tr o u b l e s h o o t i n g 67 4 When the tests are completed, if you are running the Dell Diagnostics from the ResourceCD , remove the CD. 5 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. D...

68 A d v a n c e d Tr o u b l e s h o o t i n g www .jp.dell.com | s upport.jp.dell.com Identifying Drivers 1 Click the Start button and click Control Panel. 2 In the Control Panel window, under Pick a Category, click Performance and Maintenance. 3 In the Performance and Maintenance window, click Sy...

70 A d v a n c e d Tr o u b l e s h o o t i n g www .jp.dell.com | s upport.jp.dell.com Resolving Software and Hardware Incompatibilities Microsoft ® Windows ® XP IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured. To ch...

A d v a n c e d Tr o u b l e s h o o t i n g 71 5 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer. 6 Click Next. Reinstalling Windows ® XP Before reinstalling the Microsoft ® Windows XP operating system to correct a problem, try correcting the problem ...

4 S E C T I O N 4 A d d i n g P a r t s Front and Back View of the ComputerReattaching the Front DoorOpening the Computer CoverLooking Inside Your ComputerAdding PC Cards (Optional)Adding Other CardsAdding or Replacing a Video CardAdding MemoryClosing the Computer Cover

76 A d d i n g Pa r t s www .jp.dell.com | s upport.jp.dell.com Front and Back View of the Computer Front View HINT: The front-panel door does not close when you are using certain PC Cards or IEEE 1394, USB, or headphone connectors. 9 8 7 3 5 6 1 2 4 1 breakaway hinges (2) To prevent damage to your ...

78 A d d i n g Pa r t s www .jp.dell.com | s upport.jp.dell.com Back View HINT: The front-panel door is removable; if you remove it or accidentally knock it off its hinges, it snaps back in place. For instructions on how to reattach the door, see page 79. 4 1 12 11 7 10 2 14 15 6 13 3 9 16 8 5 1 par...

A d d i n g Pa r t s 79 Reattaching the Front Door To prevent damage to your computer, the front door is designed to "break away" if it is opened too far. To reattach the front door: 1 Shut down the computer (see page 34). 2 Disconnect the computer’s power cable from the electrical outlet. H...

80 A d d i n g Pa r t s www .jp.dell.com | s upport.jp.dell.com 5 Press inward on the front door until it clips to both hinge arms. Opening the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard against electric...

82 A d d i n g Pa r t s www .jp.dell.com | s upport.jp.dell.com Looking Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet b...

A d d i n g Pa r t s 83 System Board memory module connectors (DIMM A, DIMM B) page 90 drive connector (DSKT) hard drive connector (IDE1) battery socket (BATTERY) page 103 CD drive connector (IDE2) main power connector (POWER) microprocessor connector (CPU) microprocessor fan connector (FAN) front p...

84 A d d i n g Pa r t s www .jp.dell.com | s upport.jp.dell.com Adding PC Cards (Optional) You can add PC Cards to computers with integrated PC Card connectors. PC Card Types HINT: "Type" of card refers to its thickness, not its functionality. The PC Card slot has two connectors that support...

A d d i n g Pa r t s 85 3 If you encounter too much resistance when you insert the card, do not force the card. Check the card's orientation, and try again. 4 Your computer recognizes most PC Cards and automatically loads the appropriate device driver for use with the computer. If the configuration ...

86 A d d i n g Pa r t s www .jp.dell.com | s upport.jp.dell.com Adding Other Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before open...

88 A d d i n g Pa r t s www .jp.dell.com | s upport.jp.dell.com Adding or Replacing a Video Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outl...

A d d i n g Pa r t s 89 Installing a Video Card HINT: If you purchased the optional video card, ensure that you connected your monitor cable to the correct video connector. NOTICE: You must use low-profile cards for your computer. A full-size card can damage the computer or the card. 1 To add or rep...

90 A d d i n g Pa r t s www .jp.dell.com | s upport.jp.dell.com Adding Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening t...

92 A d d i n g Pa r t s www .jp.dell.com | s upport.jp.dell.com 11 Reinstall the video card (see page 88). 12 Close the computer cover (see page 92). 13 Attach the computer stand (see page 21). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into ...

5 S E C T I O N 5 A p p e n d i x SpecificationsStandard SettingsClearing Forgotten PasswordsReplacing the BatteryDell Technical Support PolicyContacting DellRegulatory Information

96 A p p e n d i x www .jp.dell.com | s upport.jp.dell.com Specifications Microprocessor Microprocessor type Intel ® Pentium ® 4 L1 cache 8 KB first-level L2 cache integrated 256-KB or 512-KB at full microprocessor speed System Information System chip set Intel 845G DMA channels four Interrupt level...

100 A p p e n d i x www .jp.dell.com | s upport.jp.dell.com Standard Settings The system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer user, don’t change the settings for this program. Certain changes might make your computer work incorrect...

A p p e n d i x 101 Viewing Settings 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Windows ® desktop. Then shut down your computer and ...

102 A p p e n d i x www .jp.dell.com | s upport.jp.dell.com Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. If you forget your user or setup password, you cannot operate your computer or change settings in the sy...

A p p e n d i x 103 14 Attach the computer stand (see page 21). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 15 Connect your computer and devices to electrical outlets, and turn them on.Turning on your computer with the PSWD ...

104 A p p e n d i x www .jp.dell.com | s upport.jp.dell.com NOTICE: To avoid damage to the system board while you pry the battery loose, be sure to insert the plastic screwdriver between the battery and the socket (not the system board). 6 Insert the new battery into the socket with the side labeled...

A p p e n d i x 105 Contacting Dell HINT: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following table. If you need assistance in determining which codes to use, c...

106 A p p e n d i x www .jp.dell.com | s upport.jp.dell.com Regulatory Information Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously ...

I n d e x 107 I n d e x A audio. See sound B battery disposal, 14replacing, 103 BIOS, 100 C cards adding, 86connectors, 83 CD drive fixing problems, 39 CD-RW drive fixing problems, 40 CDs copying, 30Easy CD Creator Basic, 31 Check Disk, 41computer back view, 76closing cover, 92error messages, 43-44f...