Dell DCL and 3- Manuals

4 w w w .d e ll .co m | s u p p o rt .d e ll.c o m • When you disconnect a cable, pull on its connector or on its strain- relief loop, not on the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before disconnecti...

5 Ergonomic Computing Habits CAUTION: Improper or prolonged keyboard use may result in injur y. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. Battery Disposal Do not dispose of the battery along with household waste. Contact your local waste disposal agen...

C o n t e n t s 7 Contents Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 Over view PERC 3 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 24 PERC 3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . 24 SCSI Channels . . . . . . . . . . . . . . . . ....

8 C o n t e n t s Parity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Hot Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Disk Rebuilds . . . . . . . . . . . . . . . . . . . . . . . . . 38 Hot Swap . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 SCSI Drive St...

1 0 C o n t e n t s SCSI Firmware . . . . . . . . . . . . . . . . . . . . . . . . 71 RAID Management . . . . . . . . . . . . . . . . . . . . . . 72 6 PERC 3/QC Features Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . 74 Configuration Features . . . . . . . . . . . . . . . . . . . ....

1 1 C o n t e n t s Physical Device Layout . . . . . . . . . . . . . . . . . . . . . . 89 Configuring Arrays . . . . . . . . . . . . . . . . . . . . . . . . 92 Arranging Arrays . . . . . . . . . . . . . . . . . . . . . . . 93 Creating Hot Spares . . . . . . . . . . . . . . . . . . . . . . 93 Creatin...

1 2 C o n t e n t s Step 5—Install PERC 3/SC . . . . . . . . . . . . . . . . . . 111 Step 6—Connect SCSI Cables . . . . . . . . . . . . . . . . . 113 Step 7—Set Target IDs . . . . . . . . . . . . . . . . . . . . 114 Step 8—Power On Host System . . . . . . . . . . . . . . . . 115 Step 9—Run PERC 3 BI...

1 3 C o n t e n t s Optional Equipment . . . . . . . . . . . . . . . . . . . . . . 134 PERC 3/QC Card Layout . . . . . . . . . . . . . . . . . . . . . . 135 Installation Steps . . . . . . . . . . . . . . . . . . . . . . . . . 136 Step 1—Unpack the PERC 3/QC Controller . . . . . . . . . . 136 Step 2—...

1 4 C o n t e n t s PERC 3/QC and PERC 3/DC Default Settings . . . . . . . . . 161 PERC 3/SC and PERC 3/DCL Default Settings . . . . . . . . . 161 Reserved Disk Space during Configuration . . . . . . . . . . . 162 Designating Drives as Hot Spares . . . . . . . . . . . . . . . . . 162 Using Easy Conf...

C o n t e n t s 1 5 Dell Manager Menu Options . . . . . . . . . . . . . . . . . . . 190 Initialize Menu . . . . . . . . . . . . . . . . . . . . . . . . 190 Objects Menu . . . . . . . . . . . . . . . . . . . . . . . . . 190 Format Menu . . . . . . . . . . . . . . . . . . . . . . . . . 194 Rebuild Men...

1 6 C o n t e n t s 14 Appendix A : SC SI Cables and Connectors 15 Appendix B: War ranties and Retur n Policy Glossar y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

F i g u r e s 1 7 Figures Figure 2-1. Example of Disk Striping . . . . . . . . . . . . . . . . 33 Figure 2-2. Example of Disk Mirroring . . . . . . . . . . . . . . . 34 Figure 2-3. Example of Disk Spanning . . . . . . . . . . . . . . . . 35 Figure 2-4. Example of Parity . . . . . . . . . . . . . . ....

Ta b l e s 1 9 Tables Table 1-1. Maximum Cable Length for SCSI Standards . . . . . . 26 Table 1-2. SCSI Bus Widths and Maximum Throughput . . . . . . 27 Table 2-1. Spanning for RAID 10 and RAID 50 . . . . . . . . . . 36 Table 2-2. Types of Parity . . . . . . . . . . . . . . . . . . . . . 36 Table 2-...

S E C T I O N 1 O v e r v i e w PERC 3 OverviewPERC 3 Features

24 O v e r v i e w w w w .d e ll .co m | s u p p o rt .d e ll.c o m PERC 3 Overview The Dell™ PowerEdge™ Expandable RAID Controller 3 (PERC 3) PCI card is a high-performance, intelligent peripheral component interconnect (PCI)-to-SCSI host adapter with RAID control capabilities. PERC 3 provides syst...

O v e r v i e w 25 • Two internal and four external connectors for the PERC 3/QC, two internal and two external connectors for the PERC 3/DC and PERC 3/DCL, and one internal and one external connector for the PERC 3/SC • RAID levels 0 (striping), 1 (mirroring), 5 (distributed parity), 10 (combinatio...

26 O v e r v i e w w w w .d e ll .co m | s u p p o rt .d e ll.c o m PERC 3/SC has one ultra-high-density 68-pin external connector for the external storage subsystem and one high-density 68-pin internal connector. Single-Ended and LVD SCSI Buses The SCSI standard defines two electrical buses: a sing...

O v e r v i e w 27 Operating System Support PERC 3 supports the following operating systems: • Microsoft ® Windows ® 2000: Server, Advanced Server, Small Business Server • Microsoft Windows NT ® 4: Server, Terminal Server, Enterprise Server, Small Business Server • Microsoft NET: Server, Advanced Se...

S E C T I O N 2 I n t r o d u c t i o n t o R A I D RAID DefinitionPERC 3 Host-Based RAID SolutionComponents and Features

30 I n t r o d u c t i o n t o R A I D w w w .d e ll .co m | s u p p o rt .d e ll.c o m RAID Definition RAID is an array of multiple independent hard disk drives that provides high performance and fault tolerance. The RAID array appears to the host computer as a single storage unit or as multiple lo...

I n t r o d u c t i o n t o R A I D 31 • The number of SCSI channels and SCSI hard drives Components and Features RAID versions, or levels, are specifications that describe a system for ensuring the availability and stability of data stored on large disk subsystems. A RAID system can be implemented ...

32 I n t r o d u c t i o n t o R A I D w w w .d e ll .co m | s u p p o rt .d e ll.c o m A hot spare is an unused online disk that, in case of a disk failure in a redundant RAID array, can be used to rebuild the data and re-establish redundancy. After the hot spare is automatically moved into the RAI...

34 I n t r o d u c t i o n t o R A I D w w w .d e ll .co m | s u p p o rt .d e ll.c o m Disk Mirroring With mirroring (used in RAID 1), data written to one disk is simultaneously written to another disk. If one disk fails, the contents of the other disk can be used to run the system and reconstruct ...

I n t r o d u c t i o n t o R A I D 35 Disk Spanning Disk spanning allows multiple physical drives to function like one big drive. Spanning overcomes lack of disk space and simplifies storage management by combining existing resources or adding relatively inexpensive resources. For example, four 20 ...

36 I n t r o d u c t i o n t o R A I D w w w .d e ll .co m | s u p p o rt .d e ll.c o m Spanning for RAID 10 or RAID 50 Table 2-1 describes how to configure RAID 10 and RAID 50 by spanning. NOTE: Spanning two contiguous RAID 0 logical drives does not produce a new RAID level or add fault tolerance. ...

I n t r o d u c t i o n t o R A I D 37 F i g u r e 2 - 4 . E x a m p l e o f P a r i t y Hot Spares A hot spare is an extra, unused disk drive that is part of the disk subsystem. It is usually in standby mode, ready for service if a drive fails. Hot spares permit you to replace failed drives without...

38 I n t r o d u c t i o n t o R A I D w w w .d e ll .co m | s u p p o rt .d e ll.c o m NOTE: Refer to Chapter 11 "PERC 3 BIOS Configuration Utility" for the procedures used to designate a drive as a hot spare. There are two types of hot spares: • Global Hot Spare • Dedicated Hot Spare Globa...

I n t r o d u c t i o n t o R A I D 39 Rebuilding can be done only in arrays with data redundancy, which includes as RAID 1, 5, 10 and 50. A hot spare can be used to rebuild disk drives in RAID 1, 5, 10, or 50 systems. If a hot spare is not available, the failed disk drive must be replaced with a ne...

40 I n t r o d u c t i o n t o R A I D w w w .d e ll .co m | s u p p o rt .d e ll.c o m Logical Drive States The logical drive states are listed in Table 2-4. Enclosure Management Enclosure management is the intelligent monitoring of the disk subsystem by software and/or hardware. The disk subsystem...

S E C T I O N 3 R A I D L e v e l s OverviewSelecting a RAID LevelRAID 0RAID 1RAID 5RAID 10RAID 50

42 R A I D L e v e l s w w w .d e ll .co m | s u p p o rt .d e ll.c o m Overview There are six official RAID levels (RAID 0 through RAID 5.) PERC 3 supports RAID levels 0, 1, 5, 10, and 50. The RAID levels that PERC 3 supports are shown in Table 3-1. PERC 3 also supports independent drives (configur...

S E C T I O N 4 P E R C 3 / S C F e a t u r e s Hardware RequirementsConfiguration FeaturesHardware Architecture FeaturesArray Performance FeaturesPERC 3/SC Fault Tolerance FeaturesSoftware UtilitiesOperating System Software DriversPERC 3/SC Specifications

54 P E R C 3 / S C F e a t u r e s w w w .d e ll .co m | s u p p o rt .d e ll.c o m Hardware Requirements PERC 3/SC has one SCSI) channel that supports 160M and Wide SCSI at data transfer rates up to 160 MB/s. The SCSI channel supports up to 15 Wide devices or up to seven narrow devices. PERC 3/SC c...

P E R C 3 / S C F e a t u r e s 55 SMART Technology The PERC 3/SC self-monitoring analysis and reporting technology (SMART) detects predictable drive failures. SMART monitors the internal performance of all motors, heads, and drive electronics. Configuration on Disk Configuration NOTE: Configuration...

56 P E R C 3 / S C F e a t u r e s w w w .d e ll .co m | s u p p o rt .d e ll.c o m Hardware Architecture Features The PERC 3/SC hardware architecture features are shown in Table 4-3. Array Performance Features The PERC 3/SC array performance features are shown in Table 4-4. User-specified rebuild r...

P E R C 3 / S C F e a t u r e s 57 PERC 3/SC Fault Tolerance Features The PERC 3/SC fault tolerance features are shown in Table 4-5. Software Utilities The PERC 3/SC software utilities are shown in Table 4-6. Maximum scatter/gathers 26 elements Maximum size of I/O requests 6.4 MB in 64 KB stripes Ma...

58 P E R C 3 / S C F e a t u r e s w w w .d e ll .co m | s u p p o rt .d e ll.c o m Operating System Software Drivers Operating System Drivers PERC 3/SC includes a disk operating system (DOS) software configuration utility and drivers for Microsoft ® Windows NT ® V4.0, Windows ® 2000, Novell ® NetWa...

P E R C 3 / S C F e a t u r e s 59 PCI Bridge/CPU PERC 3/SC uses the Intel i960RM PCI bridge with an embedded i960RM RISC processor running at 100 MHz. The RM bridge handles data transfers between the primary (host) PCI bus, the secondary PCI bus, cache memory, and the SCSI bus. The DMA controller s...

60 P E R C 3 / S C F e a t u r e s w w w .d e ll .co m | s u p p o rt .d e ll.c o m PERC 3/SC BIOS The BIOS resides on a 1 MB × 8 flash ROM for easy upgrade. The PERC 3/SC BIOS supports INT 13h calls to boot DOS without special software or device drivers. The PERC 3/SC BIOS provides an extensive set...

P E R C 3 / S C F e a t u r e s 61 SCSI Firmware The PERC 3/SC firmware handles all RAID and SCSI command processing and also supports the features shown in Table 4-8. RAID Management RAID management is provided by software utilities that manage and configure the RAID system and PERC 3/SC, create an...

S E C T I O N 5 P E R C 3 / D C a n d P E R C 3 / D C L F e a t u r e s Hardware RequirementsConfiguration FeaturesHardware Architecture FeaturesArray Performance FeaturesFault Tolerance FeaturesSoftware UtilitiesOperating System Software DriversPERC 3/DC and PERC 3/DCL Specifications

68 P E R C 3 / D C a n d P E R C 3 / D C L F e a t u r e s w w w .d e ll .co m | s u p p o rt .d e ll.c o m Software Utilities Table 5-6 lists the software utilities. Operating System Software Drivers PERC 3/DC and PERC 3/DCL include a Disk Operating System (DOS) software configuration utility and d...

P E R C 3 / D C a n d P E R C 3 / D C L F e a t u r e s 71 SCSI Connectors The PERC 3/DC and PERC 3/DCL adapter has two types of SCSI connectors: • Two 68-pin high density internal connectors • Two 68-pin external ultra-high-density connectors Only one connector type can be used for the SCSI channel...

72 P E R C 3 / D C a n d P E R C 3 / D C L F e a t u r e s w w w .d e ll .co m | s u p p o rt .d e ll.c o m RAID Management RAID management is provided by software utilities that manage and configure the RAID system and PERC 3/DC and PERC 3/DCL, create and manage multiple disk arrays, control and mo...

S E C T I O N 6 P E R C 3 / Q C F e a t u r e s Hardware RequirementsConfiguration FeaturesHardware Architecture FeaturesArray Performance FeaturesFault Tolerance FeaturesSoftware UtilitiesOperating System Software DriversPERC 3/QC Specifications

P E R C 3 / Q C F e a t u r e s 77 Fault Tolerance Features The fault tolerance features are listed in Table 6-5. Software Utilities The software utilities are listed in Table 6-6. Drive data transfer rate 160 MB/s Maximum scatter/gathers 26 elements Maximum size of I/O requests 6.4 MB in 64 KB stri...

78 P E R C 3 / Q C F e a t u r e s w w w .d e ll .co m | s u p p o rt .d e ll.c o m Operating System Software Drivers PERC 3/QC includes a DOS software configuration utility and drivers for Microsoft ® Windows NT ® 4.0, Windows ® 2000, Novell ® NetWare ® and Red Hat Linux. PERC 3/QC Specifications T...

S E C T I O N 7 C o n f i g u r i n g P E R C 3 Configuring SCSI Physical DrivesCurrent ConfigurationLogical Drive ConfigurationPhysical Device LayoutConfiguring ArraysConfiguration StrategiesAssigning RAID LevelsConfiguring Logical DrivesOptimizing Data StoragePlanning the Array ConfigurationRandom...

84 C o n f i g u r i n g P E R C 3 w w w .d e ll .co m | s u p p o rt .d e ll.c o m Configuring SCSI Physical Drives Physical SCSI drives must be organized into logical drives. The arrays and logical drives that you construct must be able to support the RAID) level that you select. Observe the follo...

C o n f i g u r i n g P E R C 3 87 Use Table 7-4 to list the devices that you assign to each SCSI ID for SCSI Channel 3. Logical Drive Configuration Use Table 7-5 to list the details for each logical drive that you configure. Ta b l e 7 - 5 . L o g i c a l D r i v e C o n f i g u r a t i o n Ta b l ...

C o n f i g u r i n g P E R C 3 89 Physical Device Layout Use Table 7-6 to list the details for each physical device on the channels. LD31LD32LD33LD34LD35LD36LD37LD38LD39 Logical Drive RAID Stripe Size Logical Drive Size Cache Policy Read Policy Write Policy # of Physical Drives Ta b l e 7 - 6 . P h...

92 C o n f i g u r i n g P E R C 3 w w w .d e ll .co m | s u p p o rt .d e ll.c o m Configuring Arrays Connect the physical drives to the RAID controller, configure the disks, then initialize them. PERC 3 supports up to 40 arrays. An array is a group of physical disk drives. An array can consist of ...

C o n f i g u r i n g P E R C 3 93 Arranging Arrays You must arrange the arrays to provide additional organization for the drive array. You must arrange arrays so that you can create system drives that can function as boot devices. You can sequentially arrange arrays with an identical number of driv...

94 C o n f i g u r i n g P E R C 3 w w w .d e ll .co m | s u p p o rt .d e ll.c o m Maximizing Capacity RAID 0 achieves maximum drive capacity, but does not provide data redundancy. Maximum drive capacity for each RAID level is shown below. original equipment manufacturer (OEM) level firmware that c...

C o n f i g u r i n g P E R C 3 95 Maximizing Drive Performance You can configure an array for optimal performance; however, optimal drive configuration for one type of application will probably not be optimal for any other application. A basic guideline of the performance characteristics for RAID d...

96 C o n f i g u r i n g P E R C 3 w w w .d e ll .co m | s u p p o rt .d e ll.c o m Configuring Logical Drives After you have installed the PERC 3 controller in the server and have attached all physical disk drives, perform the following steps to prepare a RAID disk array: 1 Optimize the PERC 3 cont...

C o n f i g u r i n g P E R C 3 97 Servers that support Video on Demand typically read the data often, but write data infrequently. Both the read and write operations tend to be long. Data stored on a general-purpose file server involves relatively short read and write operations with relatively sma...

98 C o n f i g u r i n g P E R C 3 w w w .d e ll .co m | s u p p o rt .d e ll.c o m Using the Array Configuration Planner Table 7-12 lists RAID levels, fault tolerance, and effective capacity for some possible drive configurations for an array consisting of one to 32 drives. This table does not take...

C o n f i g u r i n g P E R C 3 99 Random Array Deletion The PERC controllers support random array deletion, which is the ability to delete any unwanted logical drives and use that space for a new logical drive. This section describes the impact of random array deletion from the user perspective. It...

100 C o n f i g u r i n g P E R C 3 w w w .d e ll .co m | s u p p o rt .d e ll.c o m NOTE: When a ‘delete’ request reaches the operating system driver, the driver stops all the running input/output (I/O) for other logical drives and processes the delete request first. Normal read/write operation sta...

S E C T I O N 8 P E R C 3 / S C H a r d w a r e I n s t a l l a t i o n RequirementsPERC 3/SC Card LayoutInstallation Steps

102 P E R C 3 / S C H a r d w a r e I n s t a l l a t i o n w w w .d e ll .co m | s u p p o rt .d e ll.c o m Requirements This chapter describes the installation procedures for the PERC 3/SC board. You must have the following: • A PERC 3/SC controller• A host computer with an available 5 V, 32- or 6...

P E R C 3 / S C H a r d w a r e I n s t a l l a t i o n 103 PERC 3/SC Card Layout Figure 8-1 shows the PERC 3/SC card, jumpers, and connectors. F i g u r e 8 - 1 . P E R C 3 / S C C a r d L a y o u t Installation Steps This section provides an overview of installing the RAID controller. See the foll...

104 P E R C 3 / S C H a r d w a r e I n s t a l l a t i o n w w w .d e ll .co m | s u p p o rt .d e ll.c o m 6 Connect the SCSI cables to SCSI devices.Make sure all cables are properly attached, and that the PERC 3/SC card is properly installed. 7 Set the target IDs for the SCSI devices. 8 Replace t...

P E R C 3 / S C H a r d w a r e I n s t a l l a t i o n 105 Step 3—Set Jumpers Make sure the jumper settings on the PERC 3/SC card are correct. The jumpers and connectors are shown in Table 8-1. J1 Termination Enable J1 is a three-pin header that specifies hardware or software control of SCSI termin...

108 P E R C 3 / S C H a r d w a r e I n s t a l l a t i o n w w w .d e ll .co m | s u p p o rt .d e ll.c o m J16, J17 RUBI Slot Interrupt Steering J16 and J17 are 3-pin jumpers. You can short them for a one-channel or two-channel motherboard. The default is OPEN; the pins are not shorted. Table 8-7 ...

P E R C 3 / S C H a r d w a r e I n s t a l l a t i o n 111 Step 5—Install PERC 3/SC Choose a 3.3 V or 5 V PCI slot and align the PERC 3/SC card bus connector to the slot. Press down gently but firmly to make sure that the card is properly seated in the slot. The bottom edge of the controller card s...

P E R C 3 / S C H a r d w a r e I n s t a l l a t i o n 113 Step 6—Connect SCSI Cables Connect the SCSI cables to SCSI devices, as shown in Figure 8-6. PERC 3/SC provides two SCSI connectors: • J11, the SCSI channel internal high-density 68-pin connector for Wide (16-bit) SCSI • J13, the SCSI channe...

114 P E R C 3 / S C H a r d w a r e I n s t a l l a t i o n w w w .d e ll .co m | s u p p o rt .d e ll.c o m Perform the following steps to connect SCSI devices: 1 Disable termination on any SCSI device that does not sit at the end of the SCSI bus. 2 Configure all SCSI devices to supply termination ...

P E R C 3 / S C H a r d w a r e I n s t a l l a t i o n 115 The PERC 3/SC controller automatically occupies TID 7 in the SCSI channel. Eight-bit SCSI devices can use the TIDs from 0 to 6 only. 16-bit devices can use the TIDs from 0 to 15. The arbitration priority for a SCSI device depends on its TID...

116 P E R C 3 / S C H a r d w a r e I n s t a l l a t i o n w w w .d e ll .co m | s u p p o rt .d e ll.c o m The PERC 3 BIOS Configuration Utility prompt times out after several seconds. The PERC 3 host adapter (controller) number, firmware version, and cache synchronized dynamic random access memor...

S E C T I O N 9 P E R C 3 / D C o r P E R C 3 / D C L H a r d w a r e I n s t a l l a t i o n RequirementsPERC 3/DC Card LayoutPERC 3/DCL Card LayoutInstallation StepsReplacing a PERC 3/DC Containing a BC Chip with a PERC 3/DC Containing a BE Chip

P E R C 3 / D C o r P E R C 3 / D C L H a r d w a r e I n s t a l l a t i o n 119 PERC 3/DC Card Layout F i g u r e 9 - 1 . P E R C 3 / D C C a r d L a y o u t J7 Channel 0 External Ultra-High 68-pin SCSI Connector J2 J3 J4 Channel 0 Internal High-Density 68-pin SCSI Connector J5 Channel 1 Internal ...

120 P E R C 3 / D C o r P E R C 3 / D C L H a r d w a r e I n s t a l l a t i o n w w w .d e ll .co m | s u p p o rt .d e ll.c o m PERC 3/DCL Card Layout F i g u r e 9 - 2 . P E R C 3 / D C L C a r d L a y o u t Installation Steps The steps for installing the RAID controller are shown below. See the...

P E R C 3 / D C o r P E R C 3 / D C L H a r d w a r e I n s t a l l a t i o n 121 7 Connect SCSI devices. 8 Power on the host system. 9 Run the BIOS Configuration Utility or the WebBIOS Configuration Utility. 10 Install the operating system software driver. Step 1—Unpack the PERC 3/DC or PERC 3/DCL ...

126 P E R C 3 / D C o r P E R C 3 / D C L H a r d w a r e I n s t a l l a t i o n w w w .d e ll .co m | s u p p o rt .d e ll.c o m F i g u r e 9 - 4 . T e r m i n a t i o n o f I n t e r n a l S C S I D i s k A r r a y s f o r P E R C 3 / D C a n d 3 / D C L For a disk array, set SCSI bus terminatio...

128 P E R C 3 / D C o r P E R C 3 / D C L H a r d w a r e I n s t a l l a t i o n w w w .d e ll .co m | s u p p o rt .d e ll.c o m Step 6—Select and Set Target IDs for SCSI Devices Set target identifiers (TIDs) on the SCSI devices. Each device in a specific SCSI channel must have a unique TID in tha...

130 P E R C 3 / D C o r P E R C 3 / D C L H a r d w a r e I n s t a l l a t i o n w w w .d e ll .co m | s u p p o rt .d e ll.c o m Step 8—Power On Host System Replace the computer cover and reconnect the alternating current (AC) power cords. Power on the host computer. Ensure that all SCSI devices a...

P E R C 3 / D C o r P E R C 3 / D C L H a r d w a r e I n s t a l l a t i o n 131 Step 10—Install Operating System Software Driver See the documentation for the PERC 3/DC or PERC 3/DCL operating systems driver for additional information about installing the drivers for Windows NT, Windows 2000, Nove...

132 P E R C 3 / D C o r P E R C 3 / D C L H a r d w a r e I n s t a l l a t i o n w w w .d e ll .co m | s u p p o rt .d e ll.c o m 1 Upgrade the existing driver from 5.22.1 or 5.22.2 to 5.30 or later. 2 Shut down the machine in which you are going to replace the controller. 3 Replace the controller ...

S E C T I O N 1 0 P E R C 3 / Q C H a r d w a r e I n s t a l l a t i o n RequirementsPERC 3/QC Card LayoutInstallation Steps

P E R C 3 / Q C H a r d w a r e I n s t a l l a t i o n 135 PERC 3/QC Card Layout Figure 10-1 displays the PERC 3/QC card and jumpers. F i g u r e 1 0 - 1 . P E R C 3 / Q C C a r d L a y o u t D IM M S o cke t J1 3 Channel 0/ 1 Ext e rnal J1 5 J1 6 J1 7 J1 8 J1 9 J2 0 (S ee Li st A b o v e) J16 Load...

136 P E R C 3 / Q C H a r d w a r e I n s t a l l a t i o n w w w .d e ll .co m | s u p p o rt .d e ll.c o m Installation Steps This section provides an overview of installing the RAID controller. See the following sections for more information about each step. 1 Unpack the PERC 3/QC controller and ...

P E R C 3 / Q C H a r d w a r e I n s t a l l a t i o n 143 Step 5—Install PERC 3/QC Choose a 3.3 V or 5 V PCI slot and align the PERC 3/QC bus connector to the slot. Press down gently but firmly to make sure that the card is properly seated in the slot. The bottom edge of the controller card should...

P E R C 3 / Q C H a r d w a r e I n s t a l l a t i o n 147 Firmware Initializing... [Scanning SCSI Device ...(etc.)... ] The firmware takes several seconds to initialize. During this time the adapter will scan the SCSI channel. When ready, the following appears: HA –0 (Bus 1 Dev 6) Type: PERC 3/QC ...

S E C T I O N 1 1 P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y Configuration On DiskStarting the PERC 3 BIOS Configuration UtilityBIOS Configuration Utility Menu OptionsConfiguring Arrays and Logical DrivesChoosing the Configuration MethodDesignating Drives as Hot SparesUsing Easy Confi...

150 P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y w w w .d e ll .co m | s u p p o rt .d e ll.c o m The PERC 3 BIOS Configuration Utility configures disk arrays and logical drives. Because the utility resides in the PERC 3 BIOS, its operation is independent of the operating systems on you...

P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y 151 Press <Ctrl><H> to Enable BIOS For each PERC adapter in the host system, the firmware version, dynamic random access memory (DRAM) size, and the status of logical drives on the card display. If you do not press <Ctrl><...

152 P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y w w w .d e ll .co m | s u p p o rt .d e ll.c o m Configure Menu Choose Configure to select a method for configuring arrays and logical drives. Table 11-2 displays the configuration methods, clear configuration option, and boot drive optio...

P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y 153 Initialize Menu NOTE: See page 178 for procedures for initializing logical drives. Choose Initialize from the BIOS Configuration Utility Management Menu to initialize one or more logical drives. Press the space bar to select a single driv...

156 P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y w w w .d e ll .co m | s u p p o rt .d e ll.c o m 4 Select Enabled to enable Virtual Sizing . After you have created a logical drive set, the partition of the drive should be as large as the virtual size of the logical drive. After you hav...

158 P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y w w w .d e ll .co m | s u p p o rt .d e ll.c o m Reset Battery Charge Counter Choose Objects— > Reset Battery Charge Counter to reset the charge cycle count. Perform the following steps to configure the charge cycle: 1 When you first i...

P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y 159 Check Consistency Menu Choose Check Consistency to verify the redundancy data in logical drives that use RAID levels 1, 5, 10, and 50. The parameters of the existing logical drives appear. Discrepancies are automatically corrected, assumi...

160 P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y w w w .d e ll .co m | s u p p o rt .d e ll.c o m 1 Choose a configuration method. 2 Designate hot spares (optional). 3 Create arrays using the available physical drives. 4 Define logical drives using the space in the arrays. 5 Save the co...

P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y 161 If you select New Configuration , the existing configuration information on the selected controller is destroyed when the new configuration is saved . View/Add Configuration View/Add Configuration allows you to control the same logical dr...

162 P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y w w w .d e ll .co m | s u p p o rt .d e ll.c o m Reserved Disk Space during Configuration Up to 20.6 MB of disk space is reserved when a hard drive is being configured. Designating Drives as Hot Spares Hot spares are physical drives that ...

P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y 163 3 Press the arrow keys to select Make HotSpare and press <Enter>. The indicator for the selected drive changes to HOTSP . 4 Save the configuration. Using Easy Configuration In Easy Configuration , each array is associated with exact...

164 P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y w w w .d e ll .co m | s u p p o rt .d e ll.c o m NOTE: Try to use drives of the same capacity in a specific array. If you use drives with different capacities in an array, all drives in the array are treated as if they have the capacity o...

P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y 165 NOTE: You can press <F2> to display the number of drives in the array, their channel and ID, and <F3> to display array information, such as the stripes, slots, and free space. 8 Press <F10> to configure logical drives. T...

P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y 167 – Direct I/O specifies that reads are not buffered in cache memory. Direct I/O does not override the cache policy settings. Data is transferred to cache and the host concurrently. If the same data block is read again, it comes from cache ...

168 P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y w w w .d e ll .co m | s u p p o rt .d e ll.c o m An array selection window displays the devices connected to the current controller. Hot key information appears at the bottom of the screen. The hot key functions are:– <F2> Display d...

P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y 173 Using View/Add Configuration View/Add Configuration allows you to associate logical drives with physical arrays (this is called spanning of arrays.) The existing configuration is left intact, so you can also use View/Add Configuration sim...

178 P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y w w w .d e ll .co m | s u p p o rt .d e ll.c o m If space remains in the arrays, the next logical drive to be configured appears. 22 Repeat steps 3 to 21 to create an array and configure another logical drive. If all array space is used, ...

P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y 179 Individual Initialization 1 Choose Objects— > Logical Drive option from the Management Menu . 2 Select the logical drive to be initialized. 3 Choose Initialize from the action menu. Initialization progress appears as a bar graph on the...

180 P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y w w w .d e ll .co m | s u p p o rt .d e ll.c o m This deletes the logical drive and makes the space it occupied available for you to make another logical drive. Formatting Physical Drives You can do low-level formatting of SCSI drives usi...

182 P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y w w w .d e ll .co m | s u p p o rt .d e ll.c o m Rebuilding Failed Disk Drives If a disk drive fails in an array that is configured as a RAID 1 or 5 logical drive, you can recover the lost data by rebuilding the drive. Table 11-10 describ...

184 P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y w w w .d e ll .co m | s u p p o rt .d e ll.c o m 10 Press <Esc> to exit the Advanced Menu . You are prompted to accept the settings. 11 Highlight Accept and press <Enter>. Do not initialize the logical drive. 12 Press <Esc&...

P E R C 3 B I O S C o n f i g u r a t i o n U t i l i t y 185 To enable hardware termination, leave the pins open. The default is hardware termination. Clustering NOTE: Clustering is not supported by PERC 3/QC, PERC 3/DCL or PERC 3/SC. It is supported by PERC 3/DC. Physically, a cluster is a groupin...

S E C T I O N 1 2 D e l l M a n a g e r Starting Dell ManagerDell Manager Menu OptionsDesignating Drives as Hot SparesParametersInitializing Logical DrivesDeleting Logical Drives (Random Array Deletion)Formatting Physical DrivesRebuilding Failed Disk DrivesExiting Dell Manager

188 D e l l M a n a g e r w w w .d e ll .co m | s u p p o rt .d e ll.c o m Starting Dell Manager Dell™ Manager is a character-based, non-GUI utility that changes policies, and parameters, and monitors RAID systems. Dell Manager runs under Novell ® NetWare ® 5. x , 6. x , and Red Hat Linux 7. x . To ...

D e l l M a n a g e r 189 Management Menu Options Table 12-2 displays the options for the Dell Manager Management Menu . Using Dell Manager in Red Hat Linux GUI Mode On a Red Hat Linux system, for Dell Manager to work correctly in a terminal in GUI Mode, you must: • Set the terminal type to linux.• ...

190 D e l l M a n a g e r w w w .d e ll .co m | s u p p o rt .d e ll.c o m 3 Select Settings— > Keyboard— > Linux Console from the Terminal menu. Dell Manager Menu Options The following sections list the menu and sub-menu options available from the Dell Manager Management Menu . Initialize Men...

D e l l M a n a g e r 191 Logical Drive Choose Objects— > Logical Drive to select a logical drive and to perform the actions described in Table 12-4. Logical Drive Settings Table 12-5 displays the default logical drive settings. You can change the write policy, read policy, and cache policy after...

194 D e l l M a n a g e r w w w .d e ll .co m | s u p p o rt .d e ll.c o m Format Menu Choose Format from the Dell Manager Management Menu to low-level format one or more physical drives. Because most SCSI disk drives are low-level formatted at the factory, this step is usually not necessary. You ty...

D e l l M a n a g e r 195 Rebuild Menu Choose Rebuild from the Management Menu to rebuild one or more failed disk drives. Check Consistency Menu Choose this option to verify the redundancy data in logical drives using RAID levels 1 or 5. When you choose Check Consistency , the parameters of the exis...

196 D e l l M a n a g e r w w w .d e ll .co m | s u p p o rt .d e ll.c o m 1 Select Objects— > Physical Drive and press <Enter>. The Physical Drive Selection Menu displays. 2 Highlight a drive on the Physical Drive Selection Menu using the arrow keys and press <Enter>. The action menu...

D e l l M a n a g e r 199 Perform the following steps to delete logical drives: 1 Choose Objects— > Logical Drive . The logical drives display. 2 Use the arrow key to highlight the logical drive you want to delete. 3 Press <F5> to delete the logical drive. This deletes the logical drive and...

200 D e l l M a n a g e r w w w .d e ll .co m | s u p p o rt .d e ll.c o m Formatting Drives You can format the physical drives using: • Batch Formatting The Format option in the Dell Manager Management Menu lets you format up to eight disk drives simultaneously. • Individual Formatting. Choose the ...

202 D e l l M a n a g e r w w w .d e ll .co m | s u p p o rt .d e ll.c o m Manual Rebuild – Batch Mode Perform the following steps to rebuild more than one drive: 1 Choose Rebuild from the Management Menu . A device selection window displays the devices connected to the current controller. The faile...

S E C T I O N 1 3 Tr o u b l e s h o o t i n g OverviewBIOS Boot Error MessagesOther BIOS Error MessagesOther Potential ProblemsAudible Warnings

Tr o u b l e s h o o t i n g 205 BIOS Boot Error Messages Table 13-2 explains the error messages that can display when there is an error during bootup. The following displays: Firmware Initializing... Make sure that termination power (TERMPWR) is being properly provided to each peripheral device- po...

208 Tr o u b l e s h o o t i n g w w w .d e ll .co m | s u p p o rt .d e ll.c o m Other BIOS Error Messages Table 13-3 explains the other BIOS error messages that can display. Ta b l e 1 3 - 3 . O t h e r B I O S E r r o r M e s s a g e s Message Problem Suggested Solution Following SCSI disk not fo...

Tr o u b l e s h o o t i n g 209 Other Potential Problems Table 13-4 describes other items that might cause problems. T a b l e 1 3 - 4 . O t h e r P o t e n t i a l P r o b l e m s Topic Information Physical drive errors To display the Media Error and Other Error options, select the Objects— > P...

210 Tr o u b l e s h o o t i n g w w w .d e ll .co m | s u p p o rt .d e ll.c o m Audible Warnings The PERC card onboard tone generator indicates events and errors. Table 13-5 describes the warnings and their meanings. T a b l e 1 3 - 5 . A u d i b l e W a r n i n g s Tone Pattern Meaning Examples T...

S E C T I O N 1 4 A p p e n d i x A : S C S I C a b l e s a n d C o n n e c t o r s Visit Dell’s web site at www.dell.com for information about qualified SCSI cables and connectors, or contact your Dell representative for information.

S E C T I O N 1 5 A p p e n d i x B : W a r r a n t i e s a n d R e t u r n P o l i c y

A p p e n d i x B : W a r r a n t i e s a n d Re t u r n Po l i c y 217 This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as specifically noted); accessories or parts added to a Dell system after the system is shipp...

218 A p p e n d i x B : W a r r a n t i e s a n d Re t u r n P o l i c y w w w .d e ll .co m | s u p p o rt .d e ll.c o m Limited Warranty Coverage During Year Two During the second year of this limited warranty, Dell will provide, on an exchange basis and subject to Dell’s Exchange Policy in effect...

A p p e n d i x B : W a r r a n t i e s a n d Re t u r n Po l i c y 219 General Provisions THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS I...

A p p e n d i x B : W a r r a n t i e s a n d Re t u r n Po l i c y 221 Limited Warranty Coverage During Year One NOTE: Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as diskettes, CDs,...

224 A p p e n d i x B : W a r r a n t i e s a n d Re t u r n P o l i c y w w w .d e ll .co m | s u p p o rt .d e ll.c o m Limited Warranty Coverage During Year One NOTE: Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage device(s) in the product(s). R...

236 A p p e n d i x B : W a r r a n t i e s a n d Re t u r n P o l i c y w w w .d e ll .co m | s u p p o rt .d e ll.c o m Limitation and Statutory Rights Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is given in place of all other...

G l o s s a r y 237 Glossar y Array— A grouping of hard disk drives combines the storage space on the hard drives into a single segment of contiguous storage space. The RAID controller can group hard drives on one or more channels into an array. A hot spare drive does not participate in an array. Ar...

G l o s s a r y 241 Initialization— The process of writing zeros to the data fields of a logical drive and generating the corresponding parity to bring the logical drive to a ready state. Initializing erases previous data and generates parity so that the logical drive will pass a consistency check. ...

I n d e x 247 I n d e x A Array, 237Array Configuration Planner, 98 Array Management Software, 237 Array Performance Features, 56, 67, 76 Array Spanning, 237Arrays, 92-93, 109, 125-126, 142, 170, 176 Async hronous Operations, 237 ATA, 237Audible Warnings, 210 B Battery Backup, 193BIOS, 58, 60, 68, 7...