Dell C1760nw - Manuals

11 Before Beginning Notes, Cautions, and Warnings ..................................................... 13 1 Dell™ C1760nw/C1660w Color Printer User's Guide ............. 15 2 Finding Information ..................................................................... 17 3 Product Features................

Dell™ C1760nw/C1660w Color Printer User's Guide 15 1 Dell™ C1760nw/C1660w Color Printer User's Guide Click the links to the left for information on the features, options, and operation of your Dell C1760nw/C1660w Color Printer. For information on other documentation included with your Dell C1760nw/C...

Finding Information 17 2 Finding Information NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned. What are you looking for? Find it here • Drivers for my printer• My User's Guide Software and Documentation disc The Software and Documentation d...

Product Features 19 3 Product Features This chapter describes the product features and indicates their links. 2-Sided Printing (Manual Duplex Print) Manual Duplex Print is to print two or more pages on the front and back side of a single sheet of paper manually. This feature allows you to reduce the...

About the Printer 21 4 About the Printer This chapter provides an overview of your Dell™ C1760nw/C1660w Color Printer. NOTE: The images used in this manual are those of the Dell C1760nw Color Printer unless otherwise mentioned. Front View 1 Operator Panel 2 Output Tray 3 Output Tray Extension 4 Prin...

22 About the Printer Rear View 1 Power Connector 2 Rear Cover Release Handle 3 USB Port 4 Ethernet Port (Dell C1760nw Color Printer only) 5 Security Slot 6 Rear Cover 7 Transfer Roller 8 Paper Chute 9 Paper Feed Roller 10 Transfer Belt 11 Levers 1 6 7 8 9 10 11 2 345

About the Printer 23 Space Requirements Place the printer at a location such that there is adequate space for using the printer feeder and covers. CAUTION: To avoid irregular screen image or malfunctioning of your printer, avoid placing the printer in direct sunlight with the front cover opened. Ope...

24 About the Printer Securing the Printer To protect your printer from theft, you can use the optional Kensington lock.Attach the Kensington lock to the security slot on your printer. For details, see the operating instructions supplied with the Kensington lock. Security slot

About the Printer 25 Ordering Supplies You can order consumables from Dell on the Internet when using a networked printer. Enter the IP address of your printer in your web browser, launch the Dell Printer Configuration Web Tool , and click the Order Supplies at : to order toner for your printer. You...

27 Printer Setup 5 Connecting Your Printer ............................................................. 29 6 Setting Up Your Printer............................................................... 37 7 Setting the IP Address ............................................................... 39 8 Loadin...

Connecting Your Printer 29 5 Connecting Your Printer Your Dell™ C1760nw/C1660w Color Printer interconnection cable must meet the following requirements: NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned. Connecting Printer to Computer or Net...

30 Connecting Your Printer 2 Connect the smaller USB connector into the USB port at the back of the printer. 3 Connect the other end of the cable into a USB port of your computer. CAUTION: Do not connect the printer USB cable to the USB port available on the keyboard. Wireless Connection The specifi...

34 Connecting Your Printer 10 Ensure that Restart Printer to apply settings appears. 11 Turn off the printer, and turn it on again to apply the settings.Wireless LAN connection setting is complete. Ethernet Connection (Dell C1760nw Color Printer only) To connect the printer to a network: 1 Ensure th...

Connecting Your Printer 35 Reconfiguring the Wireless Setting To change the wireless setting through an Ethernet or wireless connection from your computer, perform the following. NOTE: To change the wireless setting through wireless connection, ensure that the wireless connection setting is complete...

36 Connecting Your Printer Turning On the Printer WARNING: Do not use extension cords or power strips. WARNING: The printer should not be connected to an Uninterruptible Power Supply (UPS) system. 1 Connect the power cable to the power connector on the back of your printer (see "Rear View" o...

Setting Up Your Printer 37 6 Setting Up Your Printer Setting Initial Settings on the Operator Panel (Dell™ C1660w Color Printer Only) You need to set the printer language and whether to enable wireless LAN when you turn on the printer for the first time.When you turn the printer on, the wizard scree...

38 Setting Up Your Printer Printer Setup Using the Software and Documentation Disc 1 Insert the Software and Documentation disc into your computer to start Dell Printer Setup . 2 Double-click the Dell C1760/C1660 Installer icon, and follow the on-screen instructions to connect the computer and the p...

Setting the IP Address 39 7 Setting the IP Address Assigning an IP Address An IP address is a unique number that consists of four sections that are delimited by a period and can include up to three digits in each section, for example, 111.222.33.44 . You can select the IP mode from Dual Stack, IPv4,...

40 Setting the IP Address 16 Press the or the button to enter the numbers for the subnet mask. 17 Press the button.The next digit is selected. 18 Repeat step 16 and step 17 and set subnet mask, and then press the (set) button. 19 Press the button and ensure that Subnet Mask appears. 20 Press the but...

Setting the IP Address 41 Verifying the IP Settings You can confirm the settings by using the operator panel, printing the printer settings report, or using the ping command. NOTE: A Password is required to enter Admin Menu when Panel Lock Set is set to Enable . In this case, enter the password you ...

Loading Paper 43 8 Loading Paper NOTE: The priority sheet inserter (PSI) is available for Dell™ C1760nw Color Printer only. NOTE: The images used in this manual are those of the Dell C1760nw Color Printer unless otherwise mentioned. NOTE: To avoid paper jams, do not remove the priority sheet inserte...

48 Loading Paper Loading Print Media in the Priority Sheet Inserter (PSI) (Dell C1760nw Color Printer only) 1 Open the front cover. 2 Slide the PSI forward, and then align the PSI to the marking on the paper tray. 3 Before loading the print media, flex the sheets back and forth, and then fan them. S...

Installing Printer Drivers on Computers Running Windows ® 51 9 Installing Printer Drivers on Computers Running Windows ® NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned. Identifying Printer Driver Pre-install Status Before installing the p...

52 Installing Printer Drivers on Computers Running Windows ® 4 Follow the on-screen instructions to connect the computer and the printer with a USB cable, and then turn on the printer.The Plug and Play installation starts and the installation software proceeds to the next page automatically. 5 Click...

54 Installing Printer Drivers on Computers Running Windows ® 8 To change the printer name, enter the printer name in the Printer name box, and then click Next . Installation starts. 9 If you do not share your printer, select Do not share this printer . If you share your printer, select Share this pr...

Installing Printer Drivers on Computers Running Windows ® 57 Windows 7 or Windows 7 64-bit Edition 1 Extract the zip file you downloaded to your desired location. 2 Click Start → Devices and Printers . 3 Click Add a printer . 4 Click Add a network , wireless or Bluetooth printer . 5 Select your prin...

58 Installing Printer Drivers on Computers Running Windows ® Use the Dell Printer Configuration Web Tool to monitor the status of your network printer without leaving your desk. You can view and/or change the printer settings, monitor toner level, and acknowledge the timing of ordering replacement c...

Installing Printer Drivers on Computers Running Windows ® 59 Share the Firewall File and Printer NOTE: This step is required for Windows XP, Windows XP 64-bit Edition, Windows Vista, Windows Vista 64-bit Edition, Windows 7, Windows 7 64-bit Edition, Windows 8, Windows 8 64-bit Edition, Windows Serve...

60 Installing Printer Drivers on Computers Running Windows ® Start Remote Registry NOTE: This step is required for Windows Vista, Windows Vista 64-bit Edition, Windows 7, Windows 7 64-bit Edition, Windows 8, and Windows 8 64-bit Edition. 1 Click Start → Control Panel . 2 Select System and Maintenanc...

Installing Printer Drivers on Computers Running Windows ® 61 For Windows 7: 1 Click Start → Control Panel . 2 Select User Accounts and Family Safety . 3 Click User Accounts . 4 Click Change User Account Control Settings . 5 Move the slider to the bottom, and then click OK . 6 Click Yes in User Accou...

62 Installing Printer Drivers on Computers Running Windows ® 11 Ensure that Classic - local users authenticate as themselves is selected. 12 Click OK . Installing the Printer Driver NOTE: Installation on Windows XP Home Edition, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista x64...

Installing Printer Drivers on Computers Running Windows ® 63 For Windows Server 2008 R2: 1 Click Start → Administrative Tools → Server Manager . 2 Select Add Roles from the Action menu. 3 Check the Print and Document Services check box on the Server Roles window in the Add Roles Wizard , and then cl...

64 Installing Printer Drivers on Computers Running Windows ® NOTE: If no WSD printer is displayed in the list, enter the printer's IP address manually to create a WSD printer. To enter the printer's IP address manually, follow the instructions below. For Windows Server 2008 R2, to create a WSD print...

66 Installing Printer Drivers on Computers Running Windows ® Point and Print Point and Print is a Microsoft Windows technology that allows you to connect to a remote printer. This feature automatically downloads and installs the printer driver. For Windows XP, Windows XP 64-bit Edition, Windows Serv...

Installing Printer Drivers on Computers Running Macintosh 71 10 Installing Printer Drivers on Computers Running Macintosh Installing the Drivers and Software 1 Run the Software and Documentation disc on the Macintosh computer. 2 Double-click the Dell C1760/C1660 Installer icon, and then click Contin...

75 Using Your Printer 11 Operator Panel ............................................................................ 77 12 Dell™ Printer Configuration Web Tool..................................... 81 13 Understanding the Tool Box Menus....................................... 111 14 Understanding the ...

Operator Panel 77 11 Operator Panel Using the Operator Panel Buttons The operator panel has a liquid crystal display (LCD), seven buttons, and an indicator. 1 Ready/Error indicator• Lights up green when the printer is ready or sleeping and blinks when data is being received.• Lights up orange when a...

Operator Panel 79 Using the Operator Panel to Change Printer Settings You can select menu items and corresponding values from the operator panel.When you first enter the menus from the operator panel, you see an asterisk (*) next to a value in the menus. This asterisk indicates the factory default m...

80 Operator Panel Changing the Language To display a different language on the operator panel: The Operator Panel 1 Press the (Menu) button. 2 Press the button until Panel Language appears, and then press the (Set) button. 3 Press the button until the desired language appears, and then press the (Se...

Dell™ Printer Configuration Web Tool 81 12 Dell™ Printer Configuration Web Tool NOTE: The images used in this manual are those of the Dell C1760nw Color Printer unless otherwise mentioned. Overview NOTE: This web tool is available only when the printer is connected to a network. One of the features ...

82 Dell™ Printer Configuration Web Tool For Internet Explorer ® Setting Up the Display Language 1 Select Internet Options from Tools on the menu bar. 2 Select Languages in the General tab. 3 Specify the display language in order of preference in the Language list. For example: • Italian (Italy) [it-...

Dell™ Printer Configuration Web Tool 83 Setting the IP Address of the printer to Non-Proxy 1 Select Options from the Tools menu. 2 Click Advanced tab. 3 Click Network on the Options dialog box. 4 Click Connection → Settings . 5 You can configure the LAN settings in one of the following ways:• Select...

Dell™ Printer Configuration Web Tool 85 Page Display Format The layout of the page is divided into three sections. Top Frame The top frame is located on the top of all pages. When the Dell Printer Configuration Web Tool is activated, the current status and specifications of the printer are displayed...

86 Dell™ Printer Configuration Web Tool Left Frame The left frame is located on the left side of all pages. The menu titles displayed in the left frame are linked to corresponding menus and pages. You can go to the corresponding page by clicking their characters.The following menus are displayed in ...

Dell™ Printer Configuration Web Tool 87 Right Frame The right frame is located on the right side of all pages. The contents of the right frame correspond to the menu that you select in the left frame. For details on the items displayed in the right frame, see "Details of the Menu Items" on p...

88 Dell™ Printer Configuration Web Tool Changing the Settings of the Menu Items Some menus allow you to change the printer settings access through the Dell Printer Configuration Web Tool . When you access these menus, the authentication window appears on the screen. Enter a user name and password of...

90 Dell™ Printer Configuration Web Tool Printer Events Purpose: When faults such as Out of Paper or Rear Cover is Open occur, the details of all alerts or indications of faults are displayed in the Printer Events page. Values: Printer Information Purpose: To display the system information of the pri...

Dell™ Printer Configuration Web Tool 91 Completed Jobs Purpose: To check the completed jobs. Up to 10 latest print jobs are displayed. Click Refresh to update the screen. Values: Printer Settings Use the Printer Settings menu to display the Printer Settings Report and to configure the printer settin...

Dell™ Printer Configuration Web Tool 93 Reports Purpose: To print the settings and history information of your printer. Values: Printer Settings The Printer Settings tab contains the System Settings , USB Settings , and Secure Settings pages. System Settings Purpose: To configure the basic printer s...

94 Dell™ Printer Configuration Web Tool USB Settings Purpose: To change the USB settings on your printer. Values: Secure Settings Panel LockPurpose: To restrict access to Admin Menu and Report/List with a password, and to set or change the password. NOTE: This menu sets a password to lock the operat...

Dell™ Printer Configuration Web Tool 95 Adjust BTR Purpose: To specify the optimum voltage settings for printing for the transfer roller (BTR). To decrease the voltage, set negative values. To increase the voltage, set positive values.The default settings may not give the best output on all paper ty...

96 Dell™ Printer Configuration Web Tool Color Registration Adjustments Purpose: To specify whether to manually adjust color registration.Color registration adjustments need to be made during the initial setup of the printer or when the printer is moved to a different location. NOTE: The Color Regist...

Dell™ Printer Configuration Web Tool 97 Maintenance Chart Purpose: To print various charts that can be used for diagnosing your printer. Values: Reset Defaults Purpose: To initialize NVM (non-volatile memory) for system parameters. After executing this function and rebooting the printer, all the men...

98 Dell™ Printer Configuration Web Tool Web Link Customization Purpose: To specify a link used for ordering consumables, which can be accessed from Order Supplies at: in the left frame. Values: Print Server Settings Use the Print Server Settings menu to set the type of printer interface and necessar...

100 Dell™ Printer Configuration Web Tool E-Mail Alert Setup Page Purpose: To verify the current settings of SMTP/POP (Simple Mail Transfer Protocol/Post Office Protocol) used for the e-mail feature and e-mail alert feature. In this page, you can only verify the settings of items. If you want to chan...

Dell™ Printer Configuration Web Tool 101 Print Server Settings The Print Server Settings tab contains the Basic Information , Port Settings , TCP/IP , E-Mail Alert , Bonjour (mDNS) , SNMP , Wireless LAN , and Reset Print Server pages. Basic Information Purpose: To configure the basic information of ...

102 Dell™ Printer Configuration Web Tool Port Settings Purpose: To enable or disable printing connectors and management protocol features. NOTE: The settings in the Port Settings page will be valid only when the printer is rebooted. When you change or configure the settings, click Apply new settings...

Dell™ Printer Configuration Web Tool 105 Bonjour (mDNS) Purpose: To configure the detailed settings for Bonjour. Values: SNMP Purpose: To configure the detailed settings of SNMP. Values: E-Mail Alert Settings E-Mail List 1 Sets acceptable e-mail addresses for the e-mail alert feature using up to 255...

108 Dell™ Printer Configuration Web Tool Reset Print Server Purpose: To initialize NVM (non-volatile memory) for the network feature and reboot the printer. You can also initialize NVM of the printer from Reset Defaults in the Printer Settings menu. Values: WEP Encryption Select the WEP key code fro...

110 Dell™ Printer Configuration Web Tool Copy Printer Settings The Copy Printer Settings menu contains the Copy Printer Settings and Copy Printer Settings Report pages. Copy Printer Settings Purpose: To copy the printer settings to one or more printers of the same model.To copy the settings to anoth...

Understanding the Tool Box Menus 111 13 Understanding the Tool Box Menus The Tool Box allows you to view or specify the printer settings. You can also diagnose the printer settings by using the Tool Box . The Tool Box consists of the Printer Settings Report , Printer Maintenance , and Diagnosis tabs...

Understanding the Tool Box Menus 117 Adjust Fusing Unit Purpose: To specify the optimum temperature settings for printing for the fusing unit. To decrease the temperature, set negative values. To increase, set positive values.The default settings may not give the best output on all paper types. When...

Understanding the Tool Box Menus 119 Reset Defaults Purpose: To initialize NVM (non-volatile memory) for system parameters. After executing this function and rebooting the printer, all the menu parameters, except the parameters for the network, are reset to their default values.For details, see "...

120 Understanding the Tool Box Menus TCP/IP Settings Purpose: To configure TCP/IP settings. Values: Network Settings Purpose: To display the server settings of the Dell Printer Configuration Web Tool . NOTE: When the printer is connected to the USB port, this setting cannot be displayed. Values: IP ...

Understanding the Tool Box Menus 121 Diagnosis The Diagnosis tab contains the Chart Print , Machine Check , Environment Sensor Info , Developer Stir Mode , and Refresh Mode pages. Chart Print Purpose: To print various charts that can be used for diagnosing your printer. Values: Machine Check Purpose...

122 Understanding the Tool Box Menus Environment Sensor Info Purpose: To display the internal environment sensor information of the printer to Result . Developer Stir Mode Purpose: To rotate the developer motor and stir the toner in the toner cartridge. Values: Refresh Mode Purpose: To use up a tone...

Understanding the Tool Box Menus 123 Resetting Defaults After executing this function and rebooting the printer, all the menu parameters are reset to their default values.The following menu parameters are exceptions and are not reset. • Network settings• Panel Lock settings and password• Login Error...

Understanding the Printer Menus 125 14 Understanding the Printer Menus When your printer is configured as a network printer available to a number of users, the access to the Admin Menu menus can be limited. This prevents unauthorized users from using the operator panel to inadvertently change the de...

126 Understanding the Printer Menus Printing a Report/List Using the Tool Box 1 Click Start → All Programs → Dell Printers → Dell C1760nw Color Printer or Dell C1660w Color Printer → Tool Box . NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your ...

138 Understanding the Printer Menus Non-Dell Toner Purpose: To use toner cartridge of another manufacturer. NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand tone...

Understanding the Printer Menus 139 Change Password Purpose: To change a password to limit access to the menus. Values: NOTE: This item is displayed only when Panel Lock set is set to Enable . Login Error Purpose: To set the maximum number of failed login attempts before an administrator is denied a...

140 Understanding the Printer Menus Panel Language Purpose: To specify the language to be used on the operator panel. Values: Panel Lock Function This feature prevents unauthorized users from changing settings made by the administrator. However, you can select settings for individual print jobs usin...

Print Media Guidelines 143 15 Print Media Guidelines Print media can be paper, labels, envelopes, and coated paper among others. Your printer provides high-quality printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid printing troubles. This section...

144 Print Media Guidelines Fiber Content Most high-quality xerographic paper is made from 100% chemically pulped wood. Paper containing fibers such as cotton possess characteristics that can result in degraded paper handling. Recommended Paper To ensure the best print quality and feed reliability, u...

Print Media Guidelines 145 Selecting Preprinted Media and Letterhead When selecting preprinted media and letterhead paper for the printer: • Use grain long paper for best results.• Use only forms and letterhead printed using an offset lithographic or engraved printing process.• Select paper that abs...

146 Print Media Guidelines Selecting Pre-Punched Paper Pre-punched paper brands can differ in the number and placement of holes and in manufacturing techniques. However, it may not be possible to print on the paper to depending on the placement of holes on the paper.To select and use pre-punched pap...

Print Media Guidelines 147 – Have rough, cockle, or laid finishes Labels Your printer can print on many labels designed only for use with laser printers.When selecting labels: • Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of 205°C (401°F) and pr...

148 Print Media Guidelines Identifying Print Media and Specifications This section provides information on supported paper sizes, types, and specification. Supported Paper Sizes Multipurpose Feeder (MPF) Priority Sheet Inserter (PSI) A4 (210x297 mm) Y Y B5 (182x257 mm) Y Y A5 (148x210 mm) Y Y C5 (16...

Print Media Guidelines 149 Supported Paper Types Paper Type Specifications Media Multipurpose Feeder (MPF) Priority Sheet Inserter (PSI) Plain Y* Y* Plain Side 2 Y Y Plain Thick Y Y Plain Thick Side 2 Y Y Recycled Y Y Recycled Side 2 Y Y Label Y Y Covers Y Y Covers Side 2 Y Y Envelope Y Y Coated Y Y...

Loading Print Media 151 16 Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing.Before loading print media, identify the recommended print side of the print media. This information is usually on the print media package. NOTE: The images used in this m...

156 Loading Print Media Loading Envelopes in the Multipurpose Feeder (MPF) NOTE: When you print on envelopes, be sure to specify the envelope setting on the printer driver. If not specified, the print image will be rotated 180 degrees. When Loading Envelope #10, DL, or Monarch Load envelopes with th...

Loading Print Media 161 Loading an Envelope in the Priority Sheet Inserter (PSI) NOTE: Be sure to fully insert the envelope until it stops. Otherwise, print media that is loaded on the MPF will be fed. NOTE: When you print on envelopes, be sure to specify the envelope setting on the printer driver. ...

164 Loading Print Media Loading Print Media When Manual Duplex Printing NOTE: When printing on curled paper, straighten the paper and then insert it into the feeder. When you start manual duplex printing, the instruction window appears. Note that the window cannot be reopened once it is closed. Do n...

166 Loading Print Media Using the Output Tray Extension The output tray extension is designed to prevent print media from falling from the printer after the print job is complete.Before printing a document, ensure that the output tray extension is fully extended.

167 Printing 17 Printing........................................................................................ 169

Printing 169 17 Printing This chapter covers tips for printing, how to print certain lists of information from your printer, and how to cancel a job. Tips for Successful Printing Tips on Storing Print Media Store your print media properly. For more information, see "Storing Print Media" on p...

170 Printing Canceling a Print Job There are several methods for canceling a print job. Canceling From the Operator Panel To cancel a job after it has started printing: 1 Press the (Cancel) button. NOTE: Printing is canceled only for the current job. All the following jobs will continue to print. Ca...

171 Know Your Printer 18 Understanding Your Printer Software ................................... 173 19 Understanding Printer Messages .......................................... 177 20 Specifications ............................................................................ 181

Understanding Your Printer Software 173 18 Understanding Your Printer Software Use the Software and Documentation disc that shipped with your printer to install a combination of software programs, depending on your operating system. NOTE: The images used in this manual are those of the Dell™ C1760nw...

174 Understanding Your Printer Software Quick Launch Utility Using the Quick Launch Utility window, you can open Status Window , Tool Box , and Troubleshooting . To use the Quick Launch Utility , select to install the Quick Launch Utility when you install the Dell software. To open the Quick Launch ...

Understanding Your Printer Software 175 Status Monitor window appears. 1 Printer Status Message AreaDisplays a message of the current printer status. NOTE: The Status Monitor Widget automatically obtains the printer information at the updated interval that can be specified in Preferences. Also, the ...

176 Understanding Your Printer Software 3 Info (i) buttonClick this button to open Preferences . NOTE: The Info (i) button appears on the lower-right corner of the window when the cursor is over the Status Monitor window. 4 Order Supplies buttonClick this button to display the Order window. This win...

Understanding Printer Messages 177 19 Understanding Printer Messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This chapter describes messages, their meanings, and how to clear them. CAUTION: Whe...

Specifications 181 20 Specifications NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned. Operating System Compatibility Your Dell C1760nw/C1660w Color Printer is compatible with Microsoft ® Windows ® XP, Windows XP 64-bit Edition, Windows Vis...

182 Specifications Page Description Language (PDL)/Emulation, Operating System, and Interface MIB Compatibility A Management Information Base (MIB) is a database containing information about network devices (such as adapters, bridges, routers, or computers). This information helps network administra...

Specifications 183 Cables Your interconnection cable must meet the following requirements: Connection type Connection specifications and symbols 1 USB USB 2.0 2 Ethernet (Dell C1760nw Color Printer only) 10 Base-T/100 Base-TX 1 2

185 Maintaining Your Printer 21 Maintaining Your Printer .......................................................... 187 22 Clearing Jams ............................................................................ 201

Maintaining Your Printer 187 21 Maintaining Your Printer Periodically, your printer requires you to complete certain tasks to maintain optimum print quality. If several people are using the printer, you may want to designate a key operator to maintain your printer. Refer printing problems and mainte...

188 Maintaining Your Printer Storing Consumables Store consumables in their original packaging until you need to use them. Do not store consumables in: • Temperatures greater than 40°C (104°F).• An environment with extreme changes in humidity or temperature.• Direct sunlight.• Dusty places.• A car f...

190 Maintaining Your Printer Installing a Toner Cartridge 1 Unpack a new toner cartridge of the desired color and shake it five to six times to distribute the toner evenly. NOTE: Ensure that the color of the new toner cartridge matches that on the handle before replacing it. NOTE: Handle the toner c...

192 Maintaining Your Printer Cleaning Inside the Printer WARNING: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. 1 Confirm that the printer is not in operation, and open the toner access cover. 2 Pinch the...

Maintaining Your Printer 195 Cleaning the Color Toner Density (CTD) Sensor Clean the CTD sensor only when an alert for the CTD sensor is shown on the Status Monitor or operator panel. 1 Ensure that the printer is turned off. 2 Push the rear cover release handle and open the rear cover. 3 Clean the C...

196 Maintaining Your Printer Adjusting Color Registration This section describes how to adjust the color registration when you first install the printer or after moving it to a new location. NOTE: A Password is required to enter the Admin Menu menu when Panel Lock Set is set to Enable . In this case...

Maintaining Your Printer 197 The Tool Box 1 Click Start → All Programs → Dell Printers → Dell C1760nw Color Printer or Dell C1660w Color Printer → Tool Box . NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click Dell C...

198 Maintaining Your Printer Entering Values The Operator Panel Using the operator panel, enter the values that you found in the color registration chart to make adjustments. 1 Load paper. For details about loading paper, see "Loading Print Media" on page 151. 2 Press the (Menu) button. 3 Pr...

Clearing Jams 201 22 Clearing Jams Careful selection of appropriate print media and proper loading allow you to avoid paper jams. See "Print Media Guidelines" on page 143 for more information. NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise ...

202 Clearing Jams Identifying the Location of Paper Jams WARNING: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The following illustration shows where paper jams may occur along the print media path. 1 Output Tray 2 Fusing Unit 3 Levers 4 Rear ...

Clearing Jams 203 Clearing Paper Jams From the Front of the Printer WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Important Information . NOTE: PSI is available only for Dell C1760nw Color Printer. NOTE: To resolve the error displayed on t...

204 Clearing Jams 4 Press the (Set) button. Clearing Paper Jams From the Back of the Printer WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Important Information . WARNING: To prevent electric shock, always turn off the printer and disconne...

206 Clearing Jams Clearing Paper Jams From the Output Tray WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Important Information . WARNING: To prevent electric shock, always turn off the printer and disconnect the power cable from the ground...

209 Troubleshooting 23 Troubleshooting ......................................................................... 211

Troubleshooting 211 23 Troubleshooting NOTE: Priority Sheet Inserter (PSI) is available only for Dell™ C1760nw Color Printer. Basic Printer Problems NOTE: Ethernet connection is available only for Dell C1760nw Color Printer. Some printer problems can be easy to resolve. If a problem occurs with your...

Troubleshooting 213 Print Quality Problems NOTE: In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understand...

214 Troubleshooting Toner smears or print comes off/Stain on back side Action Yes No 1 The print media surface may be uneven. Try changing the Paper Type setting in the printer driver. For example, change the plain paper to thick. a On the General tab in Printing Preferences of the printer driver, c...

Troubleshooting 215 Random spots/Blurred images The entire output is blank If this trouble comes out, contact Dell. Streaks appear on the output If this trouble comes out, contact Dell. Action Yes No 1 Ensure that the toner cartridges are installed correctly. See "Installing a Toner Cartridge...

216 Troubleshooting Pitched color dots If this trouble comes out, contact Dell. Vertical blanks Mottle Action Yes No 1 Clean inside the printer and performing test print. a Clean inside the printer by using the cleaning rod. See "Cleaning Inside the Printer" on page 192. b Click Print Test P...

Troubleshooting 217 Ghosting Action Yes No 1 Adjust the transfer bias. a Launch the Tool Box , click Chart Print on the Diagnosis tab. b Click Ghost Configuration Chart . The Ghost Configuration Chart is printed. c Launch the Tool Box , click BTR Refresh Mode on the Printer Maintenance tab. d Check ...

218 Troubleshooting Fog Bead-Carry-Out (BCO) Action Yes No 1 Is the whole page printed light? Contact Dell. Go to action 2. 2 Start Developer Stir Mode . a Launch the Tool Box , click Developer Stir Mode on the Diagnosis tab. b Click Start . Is the problem recovered? The task is complete. Contact De...

Troubleshooting 219 Auger mark Wrinkled/Stained paper Action Yes No 1 The toner cartridges may be low or need to be replaced. Confirm the amount of toner in each toner cartridge. a Check the toner level in the Status tab in the Status Monitor. b Replace the toner cartridges as necessary. Is the prob...

220 Troubleshooting The top margins is incorrect Color registration is out of alignment 3a Does the envelope have a flap on the long edge? The envelope is Envelope #10. Go to action 4b. The envelope is C5. Go to action 4a. 3b Load the envelope long edge feed in the MPF with the flap open and facing ...

Troubleshooting 221 Protrudent / Bumpy paper 2 Clean the CTD sensor. a Clean the CTD sensor. See "Cleaning the Color Toner Density (CTD) Sensor" on page 195. b Launch the Tool Box , and click Color Registration Adjustment on the Printer Maintenance tab. c Clear the On check box for Auto Regi...

222 Troubleshooting Noise NOTE: In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer M...

Troubleshooting 223 Jam NOTE: In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer Men...

224 Troubleshooting Multi-feed jam Wireless Problems Action Yes No 1 Remove the paper from the PSI, and then ensure that papers are inserted properly in the MPF.Is the problem recovered? The task is complete. Go to action 2. 2 Is the print media damp? Go to action 3a. Go to action 3b. 3a Use print m...

227 Appendix Appendix..................................................................................... 229 Index............................................................................................ 231

Appendix 229 Appendix Dell Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software program and hardware drivers to the original default conf...

Appendix 231 Index Numerics 100Base-TX Full-Duplex, 102100Base-TX Half-Duplex, 10210Base-T Full-Duplex, 10210Base-T Half-Duplex, 102 A A4, 148A5, 148About printer, 21Ad-Hoc, 107Adjust Altitude, 92, 97, 118, 138Adjust BTR, 92, 95, 116, 134Adjust Fusing Unit, 92, 95, 117, 135Adjusting color registrati...