Dell 964- Manuals

Contents 7 Editing Scanned Images . . . . . . . . . . . . . . . . . . . . . . 48 Saving an Image on Your Computer . . . . . . . . . . . . . . . . 48 E-mailing a Scanned Image or Document . . . . . . . . . . . . . 49 Enlarging or Reducing Images or Documents . . . . . . . . . . . 50 5 Fa x i n g Sett...

8 Contents Send a Delayed Fax . . . . . . . . . . . . . . . . . . . . . . . . 68 Blocking Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Create a Blocked Fax List . . . . . . . . . . . . . . . . . . . 69 Turning Fax Blocking On . . . . . . . . . . . . . . . . . . . . 70 Blocking Faxe...

Contents 9 General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Fax Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . 93 Network Problems . . . . . . . . . . . . . . . . . . . . . . . 96 Error Messages ...

CAUTION: SAFETY INSTRUCTIONS 11 CAUTION: SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your product and working environment from potential damage. • If your product includes a modem, the cable used with the modem should be manufac...

About Your Printer 1 3 1 About Your Printer You can use the Dell Photo AIO Printer 964 to do a variety of things. A few important things to note: • If your printer is connected to a computer, you can use either the printer operator panel or the printer software to produce quality documents quickly. ...

1 4 About Your Printer w w w .d el l. c o m | s upp ort .del l. com Understanding the Printer Parts Number: Pa rt: De scription: 1 Automatic Document Feeder (ADF) Scan, copy, or fax multiple page documents and/or legal sized documents. 2 Printer unit Unit you lift to gain access to the ink cartridge...

About Your Printer 1 7 Setting Up Your Printer N OT E : The Dell Photo All-In-One Printer 964 supports Microsoft® Windows® 2000, Windows XP, and Windows XP Professional X64 Edition. To set up your printer, follow the steps on your Setting Up Your Printer poster. If you encounter problems during setu...

1 8 About Your Printer w w w .d el l. c o m | s upp ort .del l. com Understanding the Operator Panel Using the Operator Panel The operator panel buttons allow you to copy documents and photos, fax documents, and print photos from a memory card or PictBridge-enabled camera without connecting to a com...

2 0 About Your Printer w w w .d el l. c o m | s upp ort .del l. com Operator Panel Menus From the main menu menu, you can navigate to the Copy, Photo, Fax, Scan, Setup, or Maintenance modes available on your printer. You can also view photos, send a fax, or perform quick copy or quick scan directly ...

2 2 About Your Printer w w w .d el l. c o m | s upp ort .del l. com Loading Paper Load Plain Paper Into the Paper Support 1 Lift the paper exit tray, and extend the paper support. 2 Insert paper into the paper input tray.

2 4 About Your Printer w w w .d el l. c o m | s upp ort .del l. com 5 Extend the paper exit tray stop to catch paper as it exits the printer. N OT E : The paper exit tray can hold up to 50 sheets of paper. For information on print media guidelines, see "Print Media Guidelines for the Paper Suppo...

About Your Printer 2 5 Placing Your Original Document on the Scanner Glass 1 Open the top cover. 2 Place the original document face down on the scanner glass in the upper left corner. To get a copy with portrait (vertical) orientation: To get a copy with landscape (horizontal) orientation: 3 Close t...

2 6 About Your Printer w w w .d el l. c o m | s upp ort .del l. com Print Media Guidelines Print Media Guidelines for the Paper Support Load up to: Make sure: 100 sheets of plain paper • The paper is centered in the paper support.• The paper guides rest against the right and left edges of the paper....

2 8 About Your Printer w w w .d el l. c o m | s upp ort .del l. com Paper Guidelines for the ADF Loa d up to: Make sure: 50 sheets of letter size paper • The document is loaded text side up.• The paper guide is against the edge of the paper. 50 sheets of A4 size paper • The document is loaded text s...

Printing 29 2 Printing Printing a Document 1 Turn on your computer and printer, and make sure they are connected. 2 Load paper with the print side facing down. For more information, see "Loading Paper" on page 22. 3 With your document open, click File → Print. 4 Customize your print settings...

30 Printing w w w .d el l. c o m | s upp ort .del l. com 5 On the Print Setup tab, select Photo, the dpi settings, the paper type, and paper size. N OT E : Photo/glossy or coated paper is recommended for printing photos. 6 When you are finished customizing your print options, click OK. 7 Click OK or...

32 Printing w w w .d el l. c o m | s upp ort .del l. com Printing Photos From a Memory Card Most digital cameras use a memory card to store photos. The Dell Photo AIO Printer 964 supports the following digital media: • CompactFlash Type I and II • Memory Stick • Memory Stick PRO • Memory Stick Duo •...

Printing 33 The connector that is used for PictBridge may also be used for accessing information that is stored on USB Flash Drive devices. The USB Flash Drive devices that have been certified for operation with this AIO are as shown: • DELL - 256 MB High Speed USB 2.0 Memory Key, Part Number 311-43...

34 Printing w w w .d el l. c o m | s upp ort .del l. com Viewing a Slide Show You can view all the photos stored on a memory card or USB key through a slide show. 1 Insert a memory card or USB key. The printer automatically switches to Photo Mode. 2 Press Select to access the Photo Mode menu. 3 From...

Printing 35 Printing Collated Copies of Your Document When your printer is attached to your computer, you can print black and white or color collated copies. To print collated copies: 1 Make sure you have paper loaded in the paper support. 2 With your document open, click File → Print. 3 Click Prope...

36 Printing w w w .d el l. c o m | s upp ort .del l. com Printing More Than One Page on a Sheet of Paper 1 Make sure you have paper loaded in the paper support. For help, see "Load Plain Paper Into the Paper Support" on page 22. 2 With your document open, click File → Print. 3 Click Properti...

Printing 37 Printing a Banner 1 Place a stack of banner paper (20 sheets or less) in front of the printer, and feed in the first sheet. 2 With your document open, click File → Print. 3 Click Properties, Options, Setup, or Preferences (depending on the program or operating system). The Printing Prefe...

Copying 39 3 Copying To make copies, you can use the printer operator panel or your computer. Copying Documents Using the Operator Panel 1 Turn on your printer. 2 Load paper in the paper support. For more information, see "Loading Paper" on page 22. 3 Load your original document. For help, s...

40 Copying w w w .d el l. c o m | s upp ort .del l. com 6 Click Start → Programs or All Programs → Dell Printers → Dell Photo AIO Printer 964 → Dell All-In-One Center. The Dell All-In-One Center opens. 7 Select a copy quantity (1–99) and color setting. 8 Click See More Copy Settings to: – Choose a c...

Copying 41 4 Click Start → Programs or All Programs → Dell Printers → Dell Photo AIO Printer 964 → Dell All-In-One Center. The Dell All-In-One Center opens. 5 Click Preview Now. 6 Adjust the dotted lines to fit around the portion of the image you want to print. 7 From the Copy section, select a copy...

42 Copying w w w .d el l. c o m | s upp ort .del l. com Changing Copy Settings 1 Click Start → Programs or All Programs → Dell Printers → Dell Photo AIO Printer 964 → Dell All-In-One Center. The Dell All-In-One Center opens. 2 Select a copy quantity and color setting. 3 Click See More Copy Settings ...

Scanning 43 4 Scanning You can use your printer to scan using the operator panel or the printer software. Using the Operator Panel 1 Turn on your computer and printer, and make sure they are connected. 2 Load your original document. For help, see "Load an Original Document Into the ADF" on p...

44 Scanning w w w .d el l. c o m | s upp ort .del l. com 7 To further customize your scan job, click See More Scan Settings. 8 When you are finished customizing your image, click Scan Now. Scanning Photos 1 Turn on your computer and printer, and make sure they are connected. 2 Load your original doc...

Scanning 45 Scanning to Your Computer Over a Network 1 Make sure your computer is attached to the network. N OT E : Dell printers can only be attached to a network using a Dell Network Adapter (sold separately). 2 Make sure your computer and printer are on. 3 Load your original document. For help, s...

46 Scanning w w w .d el l. c o m | s upp ort .del l. com Scanning Multiple Pages or Images N OT E : Some programs do not support multiple-page scanning. You can scan multiple images at once to save time: 1 Place the first sheet on the scanner glass. For more information, see "Placing Your Origin...

48 Scanning w w w .d el l. c o m | s upp ort .del l. com Editing Scanned Images With most graphics programs, you can customize your image. 1 Click Start → Programs or All Programs → Dell Printers → Dell Photo AIO Printer 964 → Dell All-In-One Center. The Dell All-In-One Center opens. N OT E : You ca...

Scanning 49 E-mailing a Scanned Image or Document To send scanned photographs or documents through e-mail: 1 Load your original document. For help, see "Load an Original Document Into the ADF" on page 24 or "Placing Your Original Document on the Scanner Glass" on page 25. 2 Click Sta...

50 Scanning w w w .d el l. c o m | s upp ort .del l. com Enlarging or Reducing Images or Documents If you are using your printer with a computer, you can enlarge or reduce your document between 25–400 percent using the Dell All-In-One Center. If you are using your printer without a computer, you can...

Faxing 51 5 Faxing You do not need to connect your printer to a computer in order to fax. Use the printer operator panel for basic faxing. See "Faxing Using the Printer Operator Panel" on page 55. N OT E : For faxing instructions using the computer software, see "Sending a Fax From the C...

52 Faxing w w w .d el l. c o m | s upp ort .del l. com Connecting directly to a telephone wall jack Connect a phone cord from the FAX connector ( — left side connector) on the printer to the telephone wall jack. 1 Connect one end of the phone cord to the FAX connector ( — left side connector) of the...

Faxing 53 2 Remove the protective plug from the PHONE jack connector ( — right side connector) on the back of the printer. 3 Connect a phone cord from the telephone to the PHONE jack connector ( — right side connector) on the printer. N OT E : If the phone communication is serial in your country (su...

54 Faxing w w w .d el l. c o m | s upp ort .del l. com Connecting to a computer modem 1 Connect a phone cord from the FAX connector ( — left side connector) on the printer to the telephone wall jack. 2 Remove the protective plug from the PHONE jack connector ( — right side connector) on the back of ...

Faxing 55 N OT E : ISDN (integrated services digital network) and cable modems are not fax modems and are not supported for faxing. Faxing Using the Printer Operator Panel Send a Fax 1 Make sure your printer is on and an active telephone line is connected to the FAX connector ( — left side connector...

56 Faxing w w w .d el l. c o m | s upp ort .del l. com Send a Broadcast Fax A broadcast fax allows you to send the same fax to multiple fax numbers at once. You can enter up to 30 different numbers. 1 Make sure your printer is on, and an active telephone line is connected to the FAX connector ( — le...

Faxing 57 Receive a Fax Automatically 1 Make sure your printer is on, and an active telephone line is connected to the FAX connector ( — left side connector) on the printer. 2 Make sure Auto Answer is turned on or is currently within the scheduled on period. a On the main screen in Fax mode, use the...

58 Faxing w w w .d el l. c o m | s upp ort .del l. com Receive a Fax Manually 1 Make sure your printer is on, and an active telephone line is connected to the FAX connector ( — left side connector) on the printer. 2 Make sure the Auto Answer feature has been turned off. a On the main screen in Fax m...

Faxing 59 Sending a Fax From the Computer Send faxes from computer files through the printer modem or the computer modem. Any file that can be printed can be faxed. Connecting Cables • Connect the printer to the computer with a USB cable (sold separately) in order to scan documents to fax. • If you ...

60 Faxing w w w .d el l. c o m | s upp ort .del l. com Faxing Through the Printer Modem Send a Fax Using the Dell All-In-One Center 1 Make sure the printer is on and that the printer is connected to the computer with a USB cable. 2 Load your document on the scanner glass or into the ADF. For help, s...

Faxing 61 Access the Printer Setup Utility Access the Printer Setup Utility if you want to configure the printer modem for your specific faxing needs. 1 Click Start → Programs or All Programs → Dell Printers → Dell Photo AIO Printer 964 → Dell All-In-One Center. 2 From the Dell All-In-One Center, cl...

62 Faxing w w w .d el l. c o m | s upp ort .del l. com Faxing Through the Computer Modem If an active telephone line is connected to the LINE connector ( ) on your computer modem, use Fax Console (Windows XP Only) or Fax Service Management (Windows 2000 Only) to send and receive faxes: • Use Fax Con...

Faxing 65 5 Click the fax in the right pane for which you want to view the status, and then click Preferences or Properties. 6 Click the General tab, and view the Status line. 7 Click Close when you are finished. Speed Dial To make sending faxes easier, you can enter up to 99 speed dial numbers. Up ...

66 Faxing w w w .d el l. c o m | s upp ort .del l. com 7 Use the down Arrow button to scroll down to Add Entry . 8 Press Select . Create a Speed Dial List From the Computer 1 Click Start → Programs or All Programs → Dell Printers → Dell Photo AIO Printer 964 → Printer Setup Utility. 2 Click the Spee...

Faxing 67 7 Press Select . The Fax Number field is cleared. 8 Using the keypad, specify the next fax number for the group. 9 Press Select . 10 Repeat until all the fax numbers (up to 30) are specified for the group. N OT E : The lowest possible group dial number is automatically assigned to this gro...

68 Faxing w w w .d el l. c o m | s upp ort .del l. com Manually Dialing a Fax While Listening to a Telephone Line (On Hook Dial) 1 From the main menu, use the up and down Arrow buttons to scroll to Fax , and press Select . 2 Use the up and down Arrow buttons to scroll to On Hook Dial . 3 Press Selec...

Faxing 69 Blocking Faxes Fax Blocking helps you regulate who you receive faxes from. You can block faxes from up to 50 numbers. Create a Blocked Fax List 1 From the main menu, use the up and down Arrow buttons to scroll to Fax , and press Select . 2 Use the up and down Arrow buttons to scroll to Fax...

70 Faxing w w w .d el l. c o m | s upp ort .del l. com Turning Fax Blocking On 1 From the main menu, use the up and down Arrow buttons to scroll to Fax , and press Select . 2 Use the up and down Arrow buttons to scroll to Fax Setup , and press Select . The Fax Setup menu opens. 3 Use the up and down...

Faxing 71 Changing the Pickup Code 1 From the main menu, use the up and down Arrow buttons to scroll to Fax , and press Select . 2 Use the up and down Arrow buttons to scroll to Fax Setup , and press Select . The Fax Setup menu opens. 3 Use the up and down Arrow buttons to scroll to Ringing and Answ...

72 Faxing w w w .d el l. c o m | s upp ort .del l. com Using Auto Fax Convert If you are faxing a high-resolution document to a fax machine that prints at a lower resolution, the Dell Photo AIO Printer 964 can automatically adjust the fax you send. N OT E : If you turn off Auto Fax Convert and you a...

Understanding the Software 73 6 Understanding the Software The printer software includes: • Dell All-In-One Center — Allows you to perform various scan, copy, fax, and print operations with newly scanned and previously saved documents and images. • Printing Preferences — Allows you to adjust printer...

76 Understanding the Software w w w .d el l. c o m | s upp ort .del l. com Using Printing Preferences Printing Preferences allows you to change the various printer settings. You can change your printer settings in Printing Preferences depending on the type of project you want to create. To access Pr...

78 Understanding the Software w w w .d el l. c o m | s upp ort .del l. com Using Dell Picture Studio In Dell Picture Studio, you can explore digital photography and learn how to organize, create, or print photos. There are two components to the Dell Picture Studio: • Paint Shop Photo Album 5 Click S...

Understanding the Software 79 To launch MCM: 1 Insert a memory card into the memory card slot or a USB key into the PictBridge port on the front of the printer. After the card is read, the printer automatically switches to Photo mode. 2 Use the up or down Arrow buttons to scroll to Save Photos to Co...

Understanding the Software 81 Removing and Reinstalling Software If your printer does not function properly, or communication error messages appear when using your printer, you can remove and reinstall the printer software. 1 Click Start → Programs or All Programs → Dell Printers → Dell Photo AIO Pr...

Ink Cartridge Maintenance 83 7 Ink Cartridge Maintenance Replacing Ink Cartridges C A UT I O N: Be fo re p e r f ormi n g a ny of t h e p r o ced ur es l i st ed i n t hi s s ect io n, r ea d and f o ll o w t he "C A UT I O N: SA F ET Y I N S TR U CT I O NS " o n p a ge 11 . Dell ink cartrid...

Ink Cartridge Maintenance 87 Aligning Ink Cartridges Your printer automatically aligns the ink cartridges when they are installed or replaced. To verify your ink cartridges are aligned, you can print an alignment page. After you close the printer unit, press Select . The alignment page begins printi...

88 Ink Cartridge Maintenance w w w .d el l. c o m | s upp ort .del l. com Cleaning the Ink Cartridge Nozzles You may need to clean the nozzles when: • White lines appear in graphics or solid black areas. • Print appears smudged or too dark. • Colors fade, do not print, or do not print completely. • ...

Troubleshooting 89 8 Troubleshooting Follow these tips when you troubleshoot your printer: • If the printer does not work, ensure that the printer is properly connected to the electrical outlet and computer, if using a computer. • If an error message appears on the operator panel display, write down...

Troubleshooting 91 Printer Problems E N S U R E T H A T T H E P R I N T E R P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E P R I N T E R A N D T H E E L E C T R I C A L O U T L E T . D E T E R M I N E I F T H E P R I N T E R H A S B E E N H E L D O R P A U S E D . Windows XP 1 Click...

92 Troubleshooting w w w .d el l. c o m | s upp ort .del l. com General Problems Fax Problems When you have trouble sending or receiving faxes, try these things to fix the problem. P R I N T E R W O N ’ T P R I N T A N D P R I N T J O B S A R E S T U C K I N P R I N T Q U E U E . Print jobs may be s...

Troubleshooting 93 Paper Problems M A K E S U R E T H E O R I G I N A L D O C U M E N T I S L O A D E D C O R R E C T L Y ( F A C E D O W N I N T H E B A C K L E F T C O R N E R O F T H E S C A N N E R G L A S S O R T E X T - S I D E U P O N T H E A D F ) A N D T H E P A P E R I S L O A D E D C O R ...

96 Troubleshooting w w w .d el l. c o m | s upp ort .del l. com Network Problems T O P R E V E N T J A M S A N D M I S F E E D S , M A K E S U R E : • You use a paper recommended for inkjet printers.• You do not force the paper into the printer.• You do not load too much paper in the printer.• The p...

Troubleshooting 97 Error Messages and Lights The following error messages can be found on your computer screen or operator panel display. Error Message : What it indicates: Solution: Black Ink LowColor Ink Low An ink cartridge is running low on ink. The Low Ink warning occurs when your ink cartridge...

Troubleshooting 99 Improving Print Quality If you are not satisfied with the print quality of your documents, there are several different ways to improve the print quality. • Use the appropriate paper. For example, use Dell Premium Photo Paper if you are printing photos with a photo ink cartridge. •...

Contacting Dell 101 9 Contacting Dell Technical Assistance If you need help with a technical problem, Dell is ready to assist you. 1 Call technical support from a telephone near or at the printer so that technical support can assist you with any necessary procedures. When calling Dell, use your Expr...

102 Contacting Dell w w w .d el l. c o m | s upp ort .del l. com Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to...

Appendix 121 10 Appendix U.S. Terms and Conditions of Sale These terms and conditions ("Agreement") apply to your purchase of computer systems and/or related products and/or services and support sold in the United States ("Product") by the Dell entity named on the invoice or acknowle...

124 Appendix w w w .d el l. c o m | s upp ort .del l. com Limited Warranties and Return Policy Limited Warranty for Dell-Branded Hardware Products (U.S. Only) Dell-branded hardware products purchased in the U.S. come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty depending ...

128 Appendix w w w .d el l. c o m | s upp ort .del l. com You must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, docu...

Appendix 129 Export Regulations Customer acknowledges that these Products, which may include technology and software, are subject to the customs and export control laws and regulations of the United States (“U.S.”) and may also be subject to the customs and export laws and regulations of the country...

130 Appendix w w w .d el l. c o m | s upp ort .del l. com suppliers, and your exclusive remedy, shall be (a) return of the price paid for the Software or (b) replacement of any disk not meeting this warranty that is sent with a return authorization number to Dell, at your cost and risk. This limited...

Index 133 I n d e x A a cces s i ng the Pri nte r S et up U ti l i t y, 6 1 aligning ink c art ridg es, 8 7 B ba n ner p a p er, l o a di ng, 2 6 ba n ner, pri nt i ng , 37 bo rd erl es s p r i n t in g, 3 0 bu tt ons , o pe ra to r pa n el Cancel, 1 9down arrow, 1 9keypad numbers and symbols, 1 9 l...