Dell 6350- Manuals

Contents Phaser® 6300/6350 Color Laser Printer iv 6 Troubleshooting Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Preventing Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

Printer Parts Phaser® 6300/6350 Color Laser Printer 1-2 Printer Parts This section includes: ■ Front-Right View on page 1-2 ■ Rear-Left View on page 1-3 ■ Inside View on page 1-3 Front-Right View 1. Top cover 2. Control panel 3. Front Door 4. Handle to open Tray 1 (Multi-Purpose Tray) 5. Tray 2 6. T...

Printer Parts Phaser® 6300/6350 Color Laser Printer 1-3 Rear-Left View Inside View 1. Top cover 2. Toner cartridges 3. USB connection 4. Ethernet 10/100 Base-T connection 5. Power cord connection Doors A and C Open Door B Open 1. Front Door A 2. Transfer Roller 3. Imaging Unit 4. Door C 1. Front Doo...

Printer Configurations Phaser® 6300/6350 Color Laser Printer 1-4 Printer Configurations This section includes: ■ Standard Features on page 1-4 ■ Available Configurations on page 1-4 ■ Options on page 1-5 ■ Upgrades on page 1-5 Standard Features ■ Maximum print speed (pages per minute): ■ Phaser 6300...

Printer Configurations Phaser® 6300/6350 Color Laser Printer 1-5 Options You can order additional trays, memory, and an internal hard drive if these items are not standard on your printer. Additional Trays ■ 550-Sheet Feeder ■ 1100-Sheet High-Capacity Feeder Phaser 6300 ⁄ 6350 printers can have feed...

Control Panel Phaser® 6300/6350 Color Laser Printer 1-6 Control Panel This section includes: ■ Control Panel Features on page 1-6 ■ Control Panel Layout on page 1-6 ■ Menu Map on page 1-7 ■ Information Pages on page 1-7 ■ Sample Pages on page 1-7 Control Panel Features The control panel: ■ Displays ...

Control Panel Phaser® 6300/6350 Color Laser Printer 1-7 Menu Map The Menu Map helps you navigate the control panel menus. To print the Menu Map: 1. On the control panel, select Information , and then press the OK button. 2. Select Menu Map , and then press the OK button to print. Note: Print the Men...

More Information Phaser® 6300/6350 Color Laser Printer 1-8 More Information This section includes: ■ Resources on page 1-8 ■ Xerox Support Centre on page 1-9 You can obtain information regarding your printer and its capabilities from the following sources. Resources Information Source Setup Guide* Q...

More Information Phaser® 6300/6350 Color Laser Printer 1-9 Xerox Support Centre The Xerox Support Centre is a utility that is installed during printer driver installation. It appears on the desktop for Windows systems and is placed in the Utilities folder for Mac systems. It provides a central locat...

Phaser® 6300/6350 Color Laser Printer 2-1 This chapter includes: ■ Overview of Network Setup and Configuration on page 2-2 ■ Setting Up the Network on page 2-3 ■ Configuring the Network Address on page 2-5 ■ Installing the Printer Drivers on page 2-9 ■ infoSMART Knowledge Base Networking Documents (...

Overview of Network Setup and Configuration Phaser® 6300/6350 Color Laser Printer 2-2 Overview of Network Setup and Configuration To set up and configure the network: 1. Turn on the printer and the computer. 2. Connect the printer to the network using the recommended hardware and cables. 3. Configur...

Setting Up the Network Phaser® 6300/6350 Color Laser Printer 2-3 Setting Up the Network This section includes: ■ Choosing a Connection Method on page 2-3 ■ Connecting via Ethernet (Recommended) on page 2-3 ■ Connecting via USB on page 2-4 Choosing a Connection Method Connect the printer to the netwo...

Setting Up the Network Phaser® 6300/6350 Color Laser Printer 2-4 Standalone (Cable or DSL) Network Connection For information about setting up a cable or DSL connection for your printer, go to www.xerox.com/office/6300_6350infoSMART . See also: infoSMART Knowledge Base Networking Documents (English ...

Configuring the Network Address Phaser® 6300/6350 Color Laser Printer 2-5 Configuring the Network Address This section includes: ■ TCP/IP and IP Addresses on page 2-5 ■ Automatically Setting the Printer’s IP Address on page 2-5 ■ Dynamic Methods of Setting the Printer’s IP Address on page 2-6 ■ Manu...

Configuring the Network Address Phaser® 6300/6350 Color Laser Printer 2-6 Dynamic Methods of Setting the Printer’s IP Address Set the printer’s IP address using any of the following methods. DHCP is enabled by default on all Phaser printers. ■ DHCP ■ CentreWare IS ■ AutoIP Enabling DHCP on the Print...

Configuring the Network Address Phaser® 6300/6350 Color Laser Printer 2-7 Using Host Names with the Domain Name Service (DNS) The printer supports DNS through an embedded DNS resolver. The DNS resolver protocol communicates with one or more DNS servers to resolve the IP address for a given host name...

Configuring the Network Address Phaser® 6300/6350 Color Laser Printer 2-8 Manually Setting the Printer’s IP Address Note: Verify that your computer has a properly configured IP address for your network. Contact your network administrator for more information. If you are on a network without a DNS se...

Installing the Printer Drivers Phaser® 6300/6350 Color Laser Printer 2-9 Installing the Printer Drivers This section includes: ■ Available Drivers on page 2-9 ■ Windows 98 SE or Later and Windows 2000 or Later on page 2-10 ■ Macintosh OS X, Version 10.2 and Higher on page 2-11 Available Drivers To a...

Installing the Printer Drivers Phaser® 6300/6350 Color Laser Printer 2-10 Windows 98 SE or Later and Windows 2000 or Later To install the printer driver from the Software and Documentation CD-ROM : 1. Insert the CD-ROM into the computer’s CD-ROM drive. If the installer does not launch, do the follow...

Overview of Basic Steps Phaser® 6300/6350 Color Laser Printer 3-2 Overview of Basic Steps To print jobs: 1. Load paper in the tray. 2. If you are prompted by the control panel, either confirm the paper type and size or change it as required. 3. From the software application, access the Print dialog ...

Supported Paper and Media Phaser® 6300/6350 Color Laser Printer 3-3 Supported Paper and Media This section includes: ■ Paper Usage Guidelines on page 3-4 ■ Paper That May Damage Your Printer on page 3-4 ■ Paper Storage Guidelines on page 3-5 ■ Supported Paper Sizes and Weights on page 3-5 Your print...

Supported Paper and Media Phaser® 6300/6350 Color Laser Printer 3-4 Paper Usage Guidelines The printer trays accommodate most sizes and types of paper, transparencies, or other specialty media. Follow these guidelines when loading paper and media in the trays: ■ Use Tray 1 (MPT) for envelopes, thick...

Supported Paper and Media Phaser® 6300/6350 Color Laser Printer 3-5 Paper Storage Guidelines Providing good storage conditions for your paper and other media contributes to optimum print quality. ■ Store paper in dark, cool, relatively dry locations. Most paper items are susceptible to damage from u...

Supported Paper and Media Phaser® 6300/6350 Color Laser Printer 3-6 Supported Paper Sizes and Weights for Tray 1 (MPT) Tray 1 (MPT) 65 – 216 g/m 2 (17 – 40 lb. Bond, 50 – 80 lb. Cover) Statement 5.5 x 8.5 in. Executive 7.25 x 10.5 in. Letter 8.5 x 11 in. US Folio 8.5 x 13 in. Legal 8.5 x 14.0 in. A4...

Supported Paper and Media Phaser® 6300/6350 Color Laser Printer 3-7 Supported Paper Sizes and Weights for Trays 2–5 Trays 2–5 65 – 163 g/m 2 (17 – 40 lb. Bond, 50 – 60 lb. Cover) Executive 7.25 x 10.5 in. Letter 8.5 x 11 in. US Folio 8.5 x 13 in. Legal 8.5 x 14.0 in. A4 210 x 297 mm A5 148 x 210 mm ...

Loading Paper Phaser® 6300/6350 Color Laser Printer 3-11 Using Manual Feed If you are using paper, such as letterhead, and do not want others to use it by mistake, you can have the printer prompt you when it is time to load the paper for your print job. Windows To select this option using Windows: 1...

Selecting Printing Options Phaser® 6300/6350 Color Laser Printer 3-16 Selecting Printing Options This section includes: ■ Selecting Printing Preferences (Windows) on page 3-16 ■ Selecting Options for an Individual Job (Windows) on page 3-16 ■ Selecting Options for an Individual Job (Macintosh) on pa...

Selecting Printing Options Phaser® 6300/6350 Color Laser Printer 3-18 Selecting Options for an Individual Job (Macintosh) To select print settings for a particular job, change the driver settings before sending the job to the printer. 1. With the document open in your application, click File , and t...

Printing on Both Sides of the Paper Phaser® 6300/6350 Color Laser Printer 3-20 Printing on Both Sides of the Paper This section includes: ■ Automatic 2-Sided Printing Guidelines on page 3-20 ■ Binding Edge Options on page 3-21 ■ Selecting 2-Sided Printing on page 3-21 Note: For information about man...

Printing on Both Sides of the Paper Phaser® 6300/6350 Color Laser Printer 3-21 Binding Edge Options When you use the printer driver to select 2-sided printing, also select the binding edge, which determines how the pages turn. The actual outcome depends on the orientation (portrait or landscape) of ...

Printing on Specialty Media Phaser® 6300/6350 Color Laser Printer 3-22 Printing on Specialty Media This section includes: ■ Printing Transparencies on page 3-22 ■ Printing Envelopes on page 3-27 ■ Printing Labels on page 3-30 ■ Printing Glossy Paper on page 3-34 ■ Printing Custom Size Paper on page ...

Printing on Specialty Media Phaser® 6300/6350 Color Laser Printer 3-23 Printing Transparencies from Tray 1 (MPT) 1. Open Tray 1 (MPT) by pulling out on the handle. 2. Pull out the tray extension, and open the paper guides. 6300-006 6300-007

Printing on Specialty Media Phaser® 6300/6350 Color Laser Printer 3-25 Printing Transparencies from Trays 2–5 1. Pull the tray out of the printer. 2. If necessary, open the paper guides: ■ Squeeze the green tab on the length guide, and then slide it back. The guide clicks into place. ■ Slide the gre...

Printing on Specialty Media Phaser® 6300/6350 Color Laser Printer 3-27 7. On the control panel, select the transparency type: a. Select Change setup , and then press the OK button. b. Select Transparency , and then press the OK button. 8. In the printer driver, select either Transparency as the pape...

Printing on Specialty Media Phaser® 6300/6350 Color Laser Printer 3-30 Printing Labels Labels can be printed from all trays. See also: Supported Paper Sizes and Weights for Tray 1 (MPT) on page 3-6 Supported Paper Sizes and Weights for Trays 2–5 on page 3-7 Label Guidelines ■ Do not use vinyl labels...

Printing on Specialty Media Phaser® 6300/6350 Color Laser Printer 3-32 5. On the control panel, select the paper type and size: a. Select Change setup , and then press the OK button. b. Select Labels , and then press the OK button. c. Select the label sheet size, and then press the OK button. 6. In ...

Printing on Specialty Media Phaser® 6300/6350 Color Laser Printer 3-34 6. Insert the tray into the tray slot, and push the tray completely into the printer. 7. On the control panel, select the paper type: a. Select Change setup , and then press the OK button. b. Select Labels , and then press the OK...

Printing on Specialty Media Phaser® 6300/6350 Color Laser Printer 3-36 4. Insert the glossy paper into Tray 1 (MPT), and adjust the paper guides to fit the paper. ■ Place the side to be printed facedown . ■ Do not load more than 25 sheets. 5. On the control panel, select the glossy paper type and si...

Printing on Specialty Media Phaser® 6300/6350 Color Laser Printer 3-39 7. On the control panel, select the glossy paper type: a. Select Change setup , and then press the OK button. b. Select Glossy Paper , and then press the OK button. 8. In the printer driver, select either Glossy Paper as the pape...

Phaser® 6300/6350 Color Laser Printer 4-1 This chapter includes: ■ Controlling the Quality of Your Prints on page 4-2 ■ Solving Print-Quality Problems on page 4-5 Print Quality

Controlling the Quality of Your Prints Phaser® 6300/6350 Color Laser Printer 4-2 Controlling the Quality of Your Prints This section includes: ■ Selecting a Print-Quality Mode on page 4-2 ■ Adjusting Color on page 4-3 The print-quality mode and TekColor correction directly control the quality of you...

Controlling the Quality of Your Prints Phaser® 6300/6350 Color Laser Printer 4-3 To select the print-quality mode in a supported driver: Adjusting Color The TekColor correction options provide simulations of different color devices. Automatic is the default correction for general image processing. S...

Solving Print-Quality Problems Phaser® 6300/6350 Color Laser Printer 4-5 Solving Print-Quality Problems This section includes: ■ Lines, Smudges, or Streaks on page 4-5 ■ Repeating Defects on page 4-6 ■ Colors Align Incorrectly on page 4-7 ■ Fusing Is Incomplete on page 4-7 ■ All Colors Are Too Light...

Solving Print-Quality Problems Phaser® 6300/6350 Color Laser Printer 4-6 ■ Run the Remove Print Smears procedure: a. Select Troubleshooting , and then press the OK button. b. Select Print Quality Problems , and then press the OK button. c. Select Remove Print Smears , and then press the OK button. T...

Solving Print-Quality Problems Phaser® 6300/6350 Color Laser Printer 4-7 Colors Align Incorrectly Problem Printed items appear to be blurry, hazy, or have halos. Solutions ■ Verify that the printer is on a solid, level, flat surface. ■ On the control panel, print the Color Registration page: a. Sele...

Solving Print-Quality Problems Phaser® 6300/6350 Color Laser Printer 4-8 Solutions ■ Verify that the paper you are using is the correct type for the printer and is correctly loaded in the tray. For more information on supported paper types, print the Paper Tips page: a. On the control panel, select ...

Solving Print-Quality Problems Phaser® 6300/6350 Color Laser Printer 4-9 Poor Transparency Print Quality Problem Print-quality defects are occurring on transparency film, such as: ■ Light and/or dark spots ■ Smeared toner ■ Light bands on print Solution Use only recommended Xerox transparencies. See...

Solving Print-Quality Problems Phaser® 6300/6350 Color Laser Printer 4-10 Colors Vary Between Computers Problem The colors printed from one computer do not match the colors printed from a different computer. Solution To prevent color differences in print jobs: 1. Confirm that the driver settings for...

Solving Print-Quality Problems Phaser® 6300/6350 Color Laser Printer 4-11 Colors Do Not Match Problem The color produced by the printer is different from the color that it must match. Solution For help with color matching problems, go to www.xerox.com/office/6300_6350infoSMART . If the problem conti...

Solving Print-Quality Problems Phaser® 6300/6350 Color Laser Printer 4-12 PANTONE Colors Do Not Match Problem Colors printed on the document do not match the Phaser 6300 ⁄ 6350 printer PANTONE color chart. Solution For information about PANTONE color matching, go to www.xerox.com/office/ 6300_6350in...

Cleaning the Printer Phaser® 6300/6350 Color Laser Printer 5-2 Cleaning the Printer This section includes: ■ Cleaning the Outside of the Printer on page 5-2 ■ Cleaning the Density Sensor on page 5-2 See also: User Safety on page A-1 Cleaning the Outside of the Printer To remove stains, clean the out...

Ordering Supplies Phaser® 6300/6350 Color Laser Printer 5-5 Ordering Supplies This section includes: ■ Consumables on page 5-5 ■ Routine Maintenance Items on page 5-5 ■ When to Order Supplies on page 5-6 ■ Recycling Supplies on page 5-6 Certain consumables and routine maintenance items need to be or...

Ordering Supplies Phaser® 6300/6350 Color Laser Printer 5-6 When to Order Supplies The control panel displays a warning when the supply nears its replacement time. Verify that you have replacements on hand. It is important to order these supplies when the messages first appear to avoid interruptions...

Requesting a Maintenance Kit Phaser® 6300/6350 Color Laser Printer 5-7 Requesting a Maintenance Kit A long-life maintenance kit is required once your printer reaches 300,000 pages. The long-life maintenance kit contains: ■ Developers (Cyan, Magenta, Yellow, and Black) ■ Feed Roller Kit ■ Registratio...

Moving and Repacking the Printer Phaser® 6300/6350 Color Laser Printer 5-8 Moving and Repacking the Printer This section includes: ■ Precautions for Moving the Printer on page 5-8 ■ Moving the Printer Within the Office on page 5-8 ■ Preparing the Printer for Shipment on page 5-8 See also: User Safet...

Clearing Paper Jams Phaser® 6300/6350 Color Laser Printer 6-2 Clearing Paper Jams This section includes: ■ Preventing Jams on page 6-2 ■ Misfeed at Tray 1 (MPT) on page 6-2 ■ Misfeed at Trays 2-5 on page 6-4 ■ Jam at the Fuser on page 6-7 ■ Jam at the Duplex Unit on page 6-9 ■ Jam at Registration Ro...

Clearing Paper Jams Phaser® 6300/6350 Color Laser Printer 6-7 Jam at the Fuser To clear the jam: 1. Press the button on the right side of the printer to open Front Door B. 2. Pull up the two green levers at both ends of the fuser. Warning: The fuser is hot. To prevent burns, do not touch the black p...

Clearing Paper Jams Phaser® 6300/6350 Color Laser Printer 6-9 Jam at the Duplex Unit To clear the jam: 1. Press the button on the right side of the printer to open Front Door B. 2. Remove the jammed paper. 3. Close Front Door B. 6300-039 6300-019 6300-094

Clearing Paper Jams Phaser® 6300/6350 Color Laser Printer 6-10 Jam at Registration Roller To clear the jam: 1. Pull Tray 2 completely out of the printer. 2. Remove the jammed paper from inside the printer tray slot. Confirm that all scraps of paper are removed. 3. Insert Tray 2 into the tray slot, a...

Getting Help Phaser® 6300/6350 Color Laser Printer 6-12 Getting Help This section includes: ■ Control Panel Messages on page 6-12 ■ PrintingScout Alerts on page 6-12 ■ PhaserSMART Technical Support on page 6-13 ■ Web Links on page 6-13 Xerox provides several automatic diagnostic tools to help you pr...

Getting Help Phaser® 6300/6350 Color Laser Printer 6-13 PhaserSMART Technical Support PhaserSMART Technical Support is an automated, internet-based support system that uses your default web browser to send diagnostic information from your printer to the Xerox website for analysis. PhaserSMART Techni...

Phaser® 6300/6350 Color Laser Printer A-1 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your printer. Electrical Safety ■ Use the power cord supplied with your...

Phaser® 6300/6350 Color Laser Printer A-3 Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guide...

Phaser® 6300/6350 Color Laser Printer A-4 Printing Safety Guidelines ■ Wait 10-15 seconds between turning the printer off and on. ■ Keep hands, hair, neckties, etc., away from the exit and feed rollers. When the printer is printing: ■ Do not remove the paper source tray that you selected in either t...

Phaser® 6300/6350 Color Laser Printer A-6 Symbols Marked on Product Use caution (or draws attention to a particular component). See the manual(s) for information. Hot surface on or in the printer. Use caution to avoid personal injury. Do not touch the imaging unit. Do not burn the item. It may take ...

Phaser® 6300/6350 Color Laser Printer Index-1 Index Symbols ? (Help) button, 1-6 Numerics 1100-Sheet High-Capacity Feeder location, 1-2printer option, 1-5 128 MB, 256 MB, and 512 MB memory cards printer option, 1-5 2-sided printing, 3-20 binding options, 3-21loading Tray 1 (MPT), 3-8loading Trays 2-...