Dell 5316M- Manuals

About Your System 9 About Your System Other Information You May Need CAUTION: The Product Information Guide provides important safety and regulatory information. Warranty information may be included within this document or as a separate document. • The Rack Installation Guide or Rack Installation In...

10 About Your System System Overview Your system can include up to ten server modules (or blades) (see Figure 1-1). Each server module functions as an individual server encompassing up to two microprocessors, up to two hot-pluggable hard drives, and up to eight memory modules. To function as a syste...

12 About Your System Server Module Features Each server module has one power button and one KVM module selection button on the front (see Figure 1-3). The indicators include a power indicator, network link indicators, and a KVM module indicator. The server module also has a custom port on the front ...

14 About Your System Table 1-2 provides information about the status indicators. Table 1-2. Server Module Features and Indicators Indicator Icon Activity Indicator Indicator Code Server module power indicator Off Power is not available to the server module, the server module is not turned on, or the...

16 About Your System Using USB Diskette or USB CD Drives Each server module has a USB port on the front of the server module which allows you to connect a custom cable for a diskette drive or USB CD drive. The USB drives are used to configure the server module. NOTICE: The system supports only Dell-...

About Your System 19 Power Supply Indicator Each hot-pluggable power supply has indicators that provide information about power status, fault, and the presence of AC power (see Figure 1-6). Table 1-5 lists the power supply indicator codes. NOTE: Only 2100-W power supply modules are supported on your...

22 About Your System KVM Modules Your system includes one of the KVM modules described in this section: • Avocent Analog KVM switch module (standard) • Avocent Digital Access KVM switch module (optional) NOTE: Earlier versions of KVM modules are not supported on your system. Avocent Analog KVM Switc...

24 About Your System Avocent Digital Access KVM Switch Module The optional Avocent Digital Access KVM switch module allows you to configure and manage the server modules through a single keyboard, monitor and mouse. You select server modules using the On-Screen Configuration and Reporting (OSCAR) gr...

About Your System 27 Important I/O Configuration Considerations Insure that you read the DRAC/MC module’s readme.txt file. It contains updated information, including system indicator behavior in certain conditions. CAUTION: Data loss can result if you perform certain actions on a system in which the...

28 About Your System DRAC/MC Firmware Requirements The minimum DRAC/MC firmware requirement for your system is version 1.3 or later. If you are adding a second DRAC/MC module with version 1.0 to support redundancy, you must upgrade the module’s firmware to version 1.1, then upgrade the firmware to v...

About Your System 29 Table 1-9 lists the valid I/O module configurations. See Figure 1-5 for I/O bay locations. PowerConnect 5316M Ethernet Switch Module The PowerConnect 5316M Ethernet switch module is a 16-port switch with 6 uplinks and 10 downlinks (see Figure 1-11). The uplinks connect to the ex...

About Your System 31 Fibre Channel Pass-Through Module The Fibre Channel pass-through module provides a bypass connection between the Fibre Channel daughter card in the server module and optical transceivers for direct connection into a Fibre Channel switch or a storage array. (see Figure 1-12). The...

32 About Your System Fibre Channel Switch Module You can install one or two hot-pluggable Fibre Channel switch modules in I/O bay 3 and I/O bay 4, beginning with I/O bay 3. You must also install a Fibre Channel HBA daughter card in the server module. The Fibre Channel switch module includes four ext...

About Your System 33 Gb Ethernet Pass-through Module The Gb Ethernet pass-through module has 10 RJ45 ports. When installed in I/O 1 bay or I/O 2 bay, the Gb Ethernet pass-through module provides a connection between the server module and an external Gb Ethernet device. When installed in the I/O 3 ba...

34 About Your System Server Module Messages System messages appear on the screen to notify you of a possible problem with the system. Table 1-13 lists the system messages that can occur and the probable cause and corrective action for each message. CAUTION: Many repairs may only be done by a certifi...

40 About Your System Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you may lose all data on the diskette. Warning messages usually interrupt th...

About Your System 41 Alert Messages Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentati...

Using the System Setup Program 43 Using the System Setup Program After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future reference. You can use the System Setup program to: • Change the...

44 Using the System Setup Program Using the System Setup Program Table 2-1 lists the keys that you use to view or change information on the System Setup program screens and to exit the program. NOTE: For most of the options, any changes that you make are recorded but do not take effect until you res...

Using the System Setup Program 47 Memory Information Screen Table 2-3 lists the options and descriptions for the information fields that appear on the Memory Information screen. CPU Information Screen Table 2-4 lists the options and descriptions for the information fields that appear on the CPU Info...

48 Using the System Setup Program Integrated Devices Screen Table 2-5 lists the options and descriptions for the information fields that appear on the Integrated Devices screen. Adjacent Cache Line Prefetch( Enabled default) Enables or disables optimal use of sequential memory access. Enabled optimi...

Using the System Setup Program 49 Serial Communication Screen Table 2-6 lists the options and descriptions for the information fields that appear on the Serial Communication screen. System Security Screen Table 2-7 lists the options and descriptions for the information fields that appear on the Syst...

50 Using the System Setup Program Exit Screen After you press <Esc> to exit the System Setup program, the Exit screen displays the following options: • Save Changes and Exit • Discard Changes and Exit • Return to Setup Setup Password Restricts access to the System Setup program in the same way...

Using the System Setup Program 51 System and Setup Password Features NOTICE: The password features provide a basic level of security for the data on your system. If your data requires more security, use additional forms of protection, such as data encryption programs. NOTICE: Anyone can access the d...

52 Using the System Setup Program The password assignment is not case-sensitive. However, certain key combinations are not valid. To erase a character when entering your password, press <Backspace> or the left-arrow key. NOTE: To escape from the field without assigning a system password, press...

Using the System Setup Program 53 Deleting or Changing an Existing System Password 1 When prompted, press <Ctrl><Enter> to disable the existing system password. If you are asked to enter your setup password, contact your network administrator. 2 Enter the System Setup program by pressing...

54 Using the System Setup Program If you do not enter the correct password in three attempts, the system lets you view, but not modify, the System Setup screens—with the following exception: If System Password is not set to Enabled and is not locked through the Password Status option, you can assign...

Using the System Setup Program 55 For additional information on using BMC, see the documentation for the BMC and systems management applications. Entering the BMC Setup Module 1 Turn on or restart your system. 2 Press < Ctrl-E > when prompted after POST. If your operating system begins to load...

Installing System Options 57 Installing System Options The procedures in this section describe how to remove and install system components and server module components, including: • Power supply modules • Fan Modules • Dell Remote Access Controller/Modular Chassis (DRAC/MC) module • KVM modules • Ne...

58 Installing System Options Power Supply Modules Your system contains up to four hot-pluggable power supply modules that are accessible from the system chassis back panel. NOTE: Only 2100-W power supply modules are supported on your system. The 2100-W power supply modules require 180–240 V input fr...

Installing System Options 59 Figure 3-1. Removing and Installing a Power Supply Module Installing a Power Supply Module 1 Ensure that the power-supply module handle is fully down and then slide the power supply module into the chassis until it is fully seated. See Figure 3-1. 2 Rotate the power-supp...

60 Installing System Options Removing a Fan NOTICE: After a fan module is removed from the system, replace it immediately to ensure proper cooling. 1 Identify the failed system fan using the back-panel fan module indicators. See Figure 1-7. Fan 1 is the fan closest to the chassis midplane; Fan 2 is ...

Installing System Options 61 Figure 3-3. Removing and Installing a System Fan Installing a Fan 1 Orient the replacement fan as shown in Figure 3-3. 2 Install the fan: a Slide the fan into the fan module. b Lower its fan lever. c Press the bottom of the lever until it snaps securely into place. 3 Sli...

62 Installing System Options Installing a DRAC/MC Module 1 Ensure that the DRAC/MC module release lever is fully extended. See Figure 3-4. 2 Slide the module into the chassis until it is fully seated. 3 Close the release lever until it snaps securely into place. 4 Reconnect the cables that were atta...

Installing System Options 63 • Reseat a DRAC/MC module • Cause a DRAC/MC failover event, such as removing the network cable from the primary DRAC/MC Performing any of these actions will power off and stop traffic on the bay 2 or bay 4 I/O module, resulting in data loss. When initiated, the DRAC/MC f...

64 Installing System Options 4 Secure the release lever to the module with the Phillips screw. 5 Reconnect the custom cable to the KVM module and connect the keyboard, monitor, and mouse to the custom cable. Figure 3-5. Removing and Installing a KVM Module Figure 3-6 shows the basic cabling configur...

66 Installing System Options Before connecting the KVM switch to a supported analog switch, you must set the KVM switch to display in slot order, and set the Screen Delay Time to 1 or more seconds: 1 Press <Print Screen> to launch the KVM Switch OSCAR. 2 Click Setup > Menu . The Menu dialog...

Installing System Options 67 Figure 3-7. Avocent Analog or Digital KVM Switch Tiered from an Analog KVM Switch 4 Connect both the analog switch and the system to an appropriate power source. 5 Power up the system. 6 Power up the analog switch. NOTE: If the analog switch is powered up before the syst...

68 Installing System Options Tiering an Avocent Analog KVM Switch From a Dell Console Switch To tier an Avocent Analog KVM switch from a Dell 2161DS, 180AS, or 2160AS console switch, connect the ACI port on the rear of the Avocent Analog KVM switch to one of the 16 ARI ports on the back of the Dell ...

70 Installing System Options Resynchronizing the Server List at the Remote Client Workstation Once the KVM switch is connected, the server modules appear in OSCAR. You now need to resynchronize the servers on any remote workstation to ensure that the server modules are now available to any remote us...

Installing System Options 71 I/O Module Placements The back panel has four bays for I/O modules and are labeled IO/1, IO/2, IO/3, and IO/4 (see Figure 1-5). PowerConnect 5316M Ethernet switch modules or Ethernet pass-through modules must be installed in either bay IO/1 or IO/2. All other types of ma...

72 Installing System Options Figure 3-10. Removing and Installing an I/O Module Installing an I/O Module 1 Unpack the I/O module and prepare it for installation. For instructions, see the documentation that accompanied the module. 2 Install the I/O module. NOTE: Bays IO/1 and IO/2 accept only PowerC...

Installing System Options 73 4 Reconnect any cables that must be attached to the module. See the documentation that accompanied the I/O module for information about its cable connections. Server Modules Your system can include up to 10 hot-pluggable server modules. Each server module can contain up ...

74 Installing System Options Installing a Server Module NOTICE: Follow this procedure carefully—it is possible to insert the server module upside-down, which may damage the chassis midplane and the server module. 1 Orient the server module so that its top side is up. The server module is correctly o...

Installing System Options 75 4 Continue to rotate the upper handle inward until it is flush against the lower handle. The upper-handle release latch locks both handles to the front panel of the server module when the handles are properly closed. 5 Turn on the server module by pressing the module's p...

76 Installing System Options Figure 3-14. Inside a Server Module Closing the Server Module CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety ...

Installing System Options 77 Figure 3-15. Closing a Server Module Removing and Installing Server Module Components The following procedures describe how to remove and install the following components: • Memory modules • Daughter cards • Integrated NIC TOE feature • Processors • Server module battery...

78 Installing System Options The eight memory module sockets are divided into two equal branches (0 and 1). Each branch consists of two channels: • Branch 0: Channel 0 (DIMM 1, DIMM 5) and channel 1 (DIMM 2, DIMM 6) • Branch 1: Channel 2 (DIMM 3, DIMM 7) and channel 3 (DIMM 4, DIMM 8) The first sock...

Installing System Options 79 The following guidelines apply to memory sparing: • The system only supports memory sparing if eight identical memory modules are installed (same size, speed, technology, and vendor). • Sparing is not supported if mirroring is enabled. You can enable memory sparing throu...

80 Installing System Options Sample Memory Configurations Table 3-2 shows examples of supported memory configurations. NOTICE: For configurations requiring less than eight memory modules, memory module blanks must be installed in four of the unoccupied memory sockets to maintain proper cooling airfl...

Installing System Options 81 Figure 3-16. Installing and Removing a Memory Module or Memory Module Blank 5 Align the memory module's edge connector with the alignment key on the memory module socket, and insert the memory module in the socket. NOTE: The memory module socket has an alignment key that...

82 Installing System Options Removing Memory Modules CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the comput...

Installing System Options 83 4 Align the connectors on the bottom of the daughter card with the connectors on the server module board, and then press down on the card edges until it is fully seated. 5 Secure the daughter card to the server module board with the three screws. 6 Close the server modul...

84 Installing System Options 3 Remove the three screws that secure the daughter card to the server module board. See Figure 3-17. NOTICE: Hold the daughter card by its edges only. 4 Lift up the daughter card from its connector and remove it from the server module board. 5 Close the server module. Se...

Installing System Options 85 Figure 3-18. Installing and Removing the Heat Sink NOTE: When removing the heat sink, the possibility exists that the processor might adhere to the heat sink and be removed from the socket. It is recommended that you remove the heat sink while the processor is still warm...

86 Installing System Options Figure 3-19. Installing and Removing the Processor 6 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. NOTICE: Be careful not to bend any of the pins on the LGA socket when removing the processor. Bendi...

Installing System Options 87 5 Install the processor in the socket. NOTE: If you are installing just one processor, it must be installed in socket CPU_1. See Figure 6-3. NOTICE: Positioning the processor incorrectly can permanently damage the processor and the system board when you turn it on. Be ca...

88 Installing System Options Server Module Battery The system battery is a 3.0-volt (V), coin-cell battery. Removing and Installing the Server Module Battery CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See yo...

Installing System Options 89 6 If you removed a daughter card from the server module board, reinstall it. See "Installing a Daughter Card" on page 82. 7 Close the server module. See "Closing the Server Module" on page 76. 8 Install the server module. See "Installing a Server Modu...

90 Installing System Options Installing a Hard Drive NOTICE: When a replacement hot-pluggable hard drive is installed and the server module is powered on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement hard drive is blank or contains data that you wish to h...

Installing System Options 91 2 Open the hard-drive carrier handle to release the drive. See Figure 3-21. 3 Slide the hard drive out until it is free of the drive bay. If you are permanently removing the hard drive, install a blank insert. Shutdown Procedure for Servicing a Hard Drive NOTE: This sect...

92 Installing System Options Figure 3-22. Installing a Hard Drive Into a Drive Carrier Back-Panel Module Cage Assembly (Service-Only Procedure) Removing the Back-Panel Module Cage Assembly CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the compo...

Installing System Options 93 6 Remove the KVM module. See "Removing a KVM Module" on page 63. 7 Remove the I/O modules. See "Removing an I/O Module" on page 71. 8 Remove the four screws securing the module cage assembly to the chassis back panel. See Figure 3-23. 9 Pull the assembly ...

94 Installing System Options 6 Install the fan modules. See "Installing a Fan" on page 61. 7 Install the power supply modules. See "Installing a Power Supply Module" on page 59. 8 Install the server modules. See "Installing a Server Module" on page 74. 9 Press the system powe...

Installing System Options 95 Figure 3-24. Removing and Installing the Chassis Control Panel Assembly Installing the Chassis Control Panel CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Informati...

96 Installing System Options Server Module Control Panel Assembly (Service-Only Procedure) Removing the Server Module Control Panel CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Gui...

Installing System Options 97 Figure 3-25. Removing and Installing the Server Module Control Panel Assembly Installing the Server Module Control Panel 1 Place the new control panel under the server module top bracket and secure it with the two screws. See Figure 3-25. 2 Route the control-panel cable ...

98 Installing System Options System Board (Service-Only Procedure) Removing the System Board CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safet...

Installing System Options 99 Figure 3-26. Removing and Installing the System Board Installing the System Board CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete infor...

Troubleshooting Your System 101 Troubleshooting Your System Safety First—For You and Your System To perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system, do not attempt to service the system except as explained in t...

102 Troubleshooting Your System Troubleshooting External Connections Loose or improperly connected cables are the most likely source of problems for the system, monitor, and other peripherals (such as a printer, keyboard, mouse, or other external device). Ensure that all external cables are securely...

Troubleshooting Your System 103 5 If two or more server modules are installed in the chassis, press the KVM selection button on a different server module. NOTE: After pressing the KVM selection button, allow approximately two seconds for the KVM functions to change to a different server module. If t...

104 Troubleshooting Your System 6 If two or more server modules are installed in the chassis, press the KVM selection button on a different server module. NOTE: After pressing the KVM selection button, allow approximately two seconds for the KVM functions to change to a different server module. If t...

Troubleshooting Your System 105 6 If two or more server modules are installed in the chassis, press the KVM selection button on a different server module. NOTE: After pressing the KVM selection button, allow approximately two seconds for the KVM functions to change to a different server module. If t...

106 Troubleshooting Your System Troubleshooting a Wet System Problem • Liquid spills • Splashes • Excessive humidity Action CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation...

Troubleshooting Your System 107 15 Run the Server Administrator diagnostics to confirm that the system is working properly (see "Running System Diagnostics"). If the tests fail, see "Getting Help" on page 127. Troubleshooting a Damaged System Problem • System was dropped or damaged A...

108 Troubleshooting Your System Action NOTICE: The power-supply modules are hot-pluggable. Remove and replace only one power-supply module at a time in a system that is turned on. Leave a failed power-supply module installed in the chassis until you are ready to replace it. Operating the system with...

Troubleshooting Your System 109 Troubleshooting the DRAC/MC Module Problem • DRAC/MC module is not operating properly • System message indicates a problem with the DRAC/MC module • DRAC/MC module cable connections Action NOTE: To eliminate the possibility of a hardware problem with the module or its...

110 Troubleshooting Your System Troubleshooting a Network Switch Module Problem • System cannot communicate with the network • Network cable connections • Network switch module and hub configuration settings Action NOTE: To eliminate the possibility of a hardware problem with the module or its attac...

112 Troubleshooting Your System Troubleshooting Server Module Memory Problem • Faulty memory module • Faulty server module board Action CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product d...

Troubleshooting Your System 113 Troubleshooting Hard Drives Problem • Device driver error • Improperly seated hard drive carrier • Faulty hard drive or hard-drive carrier • Device drivers Action CAUTION: Many repairs may only be done by a certified service technician. You should only perform trouble...

114 Troubleshooting Your System Troubleshooting Microprocessors Problem • System message indicates a problem with the microprocessor • Heat sink is not installed for the microprocessor Action CAUTION: Many repairs may only be done by a certified service technician. You should only perform troublesho...

Troubleshooting Your System 115 Troubleshooting the Server Module Battery Problem • System message indicates a problem with the battery • System Setup program loses system configuration information • System date and time do not stay current Each server module contains a battery, which maintains the ...

Running System Diagnostics 117 Running System Diagnostics If you experience a problem with your server module, run the diagnostics before calling for technical assistance. The purpose of the diagnostics is to test your server module's hardware without requiring additional equipment or risking data l...

118 Running System Diagnostics When to Use the System Diagnostics If a major component or device in the server module does not operate properly, component failure may be indicated. As long as the microprocessor and the server module's input/output devices (monitor, keyboard, and diskette drive) are ...

Running System Diagnostics 119 When you start the system diagnostics, a message is displayed stating that the diagnostics are initializing. Next, the Diagnostics menu appears. The menu allows you to run all or specific diagnostics tests or to exit the system diagnostics. NOTE: Before you read the re...

120 Running System Diagnostics • The right side of the screen under Devices for Highlighted Group lists the specific devices within a particular test group. • The menu area consists of two lines at the bottom of the screen. The first line lists the menu options that you can select; press the left- o...

DIP Switch Settings and Connectors 121 DIP Switch Settings and Connectors This section provides detailed information about the sever-module board DIP switch settings. It also provides some basic information on switches and describes the connectors on the various boards in the system. DIP Switch Sett...

122 DIP Switch Settings and Connectors Server Module Board DIP Switch CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service an...

DIP Switch Settings and Connectors 123 Server Module Board Connectors See Figure 6-3 and Table 6-1 for the location and description of the server module board connectors. Table 6-1. Server-Module DIP Switch Settings DIP Switch Setting Description PWRD_EN(Switch 1) (default) The password feature is e...

126 DIP Switch Settings and Connectors Disabling a Forgotten Password The server module's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program" on page 43. The password jumper enables these password featur...

Getting Help 127 Getting Help Technical Assistance If you need assistance with a technical problem, perform the following steps: 1 Complete the procedures in "Troubleshooting Your System" on page 101. 2 Run the system diagnostics and record any information provided. 3 Make a copy of the Diag...

128 Getting Help www.euro.dell.com (Europe only) www.dell.com/la (Latin American countries) www.dell.ca (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user:anonymous , and use your e-mail address as your password. • Electronic Support Service [email protected] [email ...

Getting Help 129 Dell Enterprise Training and Certification Dell Enterprise Training and Certification is available; see www.dell.com/training for more information. This service may not be offered in all locations. Problems With Your Order If you have a problem with your order, such as missing parts...

132 Getting Help Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, ...

148 Getting Help U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1 Automated Order-Status Service toll-free: 1-800-433-9014 AutoTech (portable and desktop computers) toll-free: 1-800-247-9362 Hardware and Warranty Support (Dell TV, Printers, and Projectors ) for Relationship cust...

Index 157 Index A AC pow er present i nd i c at o r, 2 0 asset tag utility, 54 Avocent Analog KVM switch m o d u l e , 22 Avocent Digital Access KVM swi t c h m o d ul e, 24 B baseboard management controller, 54 BMC, 54 batteries troubleshooting, 115 b at t ery, 8 8 installing, 88removing, 88 B M C ...

August 2005 Page 11 Dell Enterprise Product Group Cat_6509(enable) show running-config Link aggregation with Cisco Fast Ethernet Switches Some customers have an investment in a Cisco Fast Ethernet (100Mbps) network. In this case the customer may not want to incur the expense to replace their Cisco F...

August 2005 Page 12 Dell Enterprise Product Group NOTE: This is different from the Cisco IOS and CatOS methods which would require that all the ports in the LAG be configured to 100 Mbps and full duplex rather than setting the LAG to 100Mbps. Configuring all ports in a LAG to 100 Mbps and full duple...

August 2005 Page 13 Dell Enterprise Product Group CLI will prevent adding internal ports to a LAG To check the configuration of the ports on the Dell PowerConnect 5316M use the ‘show running-config’ command and look at the “interface Ethernet gxx” configurations, where the “xx” indicates the port nu...