Dell 4400 - Manuals
Dell 4400 – Manual in PDF format online.
Manuals:
Manual Dell 4400
Summary
H I N T: A HINT indicates important information that helps you make better use of your computer. N O T I C E : A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. C A U T I O N : A C A U T I O N i n d i c a t e s a p o t e n t i a l f o r p ...
C o n t e n t s 5 E-Mail Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Resolving Other Technical Problems . . . . . . . . . . . . . . . . 46 Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . 47 Using the Windows XP Device Driver Rollback . . . . . . . . . 48 Re...
6 C o n t e n t s Adding a Second Hard Drive . . . . . . . . . . . . . . . . . . . 78 Adding Other Drives . . . . . . . . . . . . . . . . . . . . . . . . 81 5.25-Inch Devices . . . . . . . . . . . . . . . . . . . . . . . 81 3.5-Inch Devices . . . . . . . . . . . . . . . . . . . . . . . . 84 Closing ...
C o n t e n t s 7 One-Year Limited Warranty (Canada Only) . . . . . . . . . . 133 Two-Year Limited Warranty (Canada Only) . . . . . . . . . . 135 Three-Year Limited Warranty (Canada Only) . . . . . . . . . 138 "Total Satisfaction" Return Policy (U.S. and Canada Only) . . . . . . . . . . . . ...
9 As you use your computer, observe the following safe-handling guidelines. When Using Your Computer C A U T I O N : D o n o t o p e r a t e y o u r c o m p u t e r w i t h a n y c o v e r ( s ) ( i n c l u d i n g t h e c o m p u t e r c o v e r, f i l l e r b r a c k e t s , f r o n t - p a n e l ...
10 www .dell.com | support.dell.com • To help prevent electric shock, plug the computer and device power cables into properly grounded power sources. These cables are equipped with 3-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If ...
12 www .dell.com | support.dell.com When Working Inside Your Computer Before you open the computer cover, perform the following steps in the sequence indicated. C A U T I O N : D o n o t a t t e m p t t o s e r v i c e t h e c o m p u t e r y o u r s e l f, ex c e p t a s ex p l a i n e d i n t h i ...
13 3 Ground yourself by touching an unpainted metal surface at the back of the computer before touching anything inside your computer. While you work, periodically touch an unpainted metal surface on the computer to dissipate any static electricity that might harm internal components. 4 Disconnect a...
www .dell.com | support.dell.com S E C T I O N 1 Connecting a Printer Transferring Information to a New Computer (Windows XP Only) Setting Up a Home and Office Network (Windows XP Only) Turning Off the Computer
16 S e t t i n g U p www .dell.com | support.dell.com See the documentation that came with the printer for any recommended preparation procedures, such as: • Removing the packaging • Installing the toner or ink cartridge • Loading paper Then follow the instructions that came with the printer to conn...
S e t t i n g U p 17 2 Attach the parallel printer cable to the parallel connector on the computer and tighten the two screws. Attach the cable to the parallel connector on the printer and snap the two clips into the two notches. 3 Turn on the printer and then turn on the computer. If the Add New Ha...
18 S e t t i n g U p www .dell.com | support.dell.com HINT: Your computer has two USB connectors on the back panel and two USB connectors inside the door on the front panel (see page 61). Installing the Printer Driver Follow the instructions that came with the printer to install printer drivers. If ...
20 S e t t i n g U p www .dell.com | support.dell.com Windows XP provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs—> Accessories—> C...
www .dell.com | support.dell.com S E C T I O N 2 Finding SolutionsAccessing Help FilesPower ProblemsStart-Up Error MessagesVideo and Monitor ProblemsSound and Speaker ProblemsPrinter ProblemsScanner ProblemsModem ProblemsMouse ProblemsKeyboard ProblemsDrive ProblemsNetwork ProblemsMicrosoft ® Window...
24 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. See page 26. See page 27. Get technical assistance from Dell. See page 100.
26 S o l v i n g P r o b l e m s www .dell.com | support.dell.com HINT: See the Tell Me How help file for information on the standby mode. T O A C C E S S T H E Tell Me How H E L P F I L E Microsoft ® Windows ® XP 1 Click the Start button, and then click Help and Support . 2 Click User and system gu...
28 S o l v i n g P r o b l e m s www .dell.com | support.dell.com If the screen is blank HINT: See the documentation that come with your monitor for fault indications and troubleshooting procedures specific to your monitor. C H E C K T H E V I D E O C A B L E C O N N E C T I O N — Check for bent pin...
S o l v i n g P r o b l e m s 29 If the screen is difficult to read A D J U S T T H E C O N T R A S T A N D B R I G H T N E S S — See the documentation that came with your monitor for instructions on adjusting the contrast and brightness. M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I...
30 S o l v i n g P r o b l e m s www .dell.com | support.dell.com HINT: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, make sure that you did not turn the player volume down or off. A D J U S T T H E W I N D O W S D I S P L A Y S...
S o l v i n g P r o b l e m s 31 H I N T: If you need technical assistance for your printer, call the printer’s manufacturer (see the documentation that came with the printer for the correct phone number). Dell does not cover the printer’s warranty. If you cannot print to a parallel port printer R U...
32 S o l v i n g P r o b l e m s www .dell.com | support.dell.com If you cannot print to a USB printer V E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S Windows XP 1 Click the Start button. 2 Click Control Panel . 3 Click Printers and Other Hardware . 4 Click View ins...
34 S o l v i n g P r o b l e m s www .dell.com | support.dell.com HINT: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network. R E I N S T A L L T H E S C A N N E R D R I V E R — Reinstall the scanner driver. See the scann...
36 S o l v i n g P r o b l e m s www .dell.com | support.dell.com I F Y O U C O N N E C T E D T H E M O U S E B E F O R E T U R N I N G O N T H E C O M P U T E R , R E C O N N E C T T H E M O U S E C A B L E 1 Press <Ctrl><Esc> to display the Start menu. 2 In Windows XP, type u , press t...
S o l v i n g P r o b l e m s 37 If you cannot save a file to a floppy disk C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 49. R E C O N N E C T T H E K E Y B O A R D C A B L E — Shut down the computer (see page 20), reconnect the keyboard cable as shown on the START HE...
38 S o l v i n g P r o b l e m s www .dell.com | support.dell.com If you cannot play a music CD or install a program from a CD HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. C A N N O T S A V E F I L E S T O A F L O P P Y D ...
S o l v i n g P r o b l e m s 39 If you cannot play a DVD movie H I N T: Because of different worldwide file types, not all DVD titles work in all DVD drives. If the CD-RW drive stops writing H I N T: If you disable standby mode to write to a CD-RW drive, remember to reenable standby mode when you f...
40 S o l v i n g P r o b l e m s www .dell.com | support.dell.com If you have a hard drive problem C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E — The CD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Closing all programs ...
S o l v i n g P r o b l e m s 43 A program crashes A program stops responding A program error causes the system to lock up H I N T: Check Disk may run when you restart the computer. Follow the instructions on the screen. A solid blue screen appears H I N T: Check Disk may run when you restart the co...
44 S o l v i n g P r o b l e m s www .dell.com | support.dell.com A program is designed for an earlier Windows operating system If you have a problem with your Internet connection R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D Windows XP provides a Program Compatibility Wizard that ...
46 S o l v i n g P r o b l e m s www .dell.com | support.dell.com E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — With the Outlook Express e-mail program open, click File . If Work Offline has a check next to it, click the check to remove it and connect to the Internet....
S o l v i n g P r o b l e m s 47 N O T I C E : The Dell | Support website and the Dell Dimension ResourceCD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. A driver is a software program that allows a hardware ...
48 S o l v i n g P r o b l e m s www .dell.com | support.dell.com HINT: The ResourceCD displays drivers only for hardware that Dell installed at the time of purchase. If you installed any additional hardware, those drivers may not be displayed by the ResourceCD . If those drivers are not displayed, ...
S o l v i n g P r o b l e m s 49 Windows XP and Windows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured. Windows XP To check for conflicts on a computer running Windows XP: 1 Click the Start button, and then clic...
S o l v i n g P r o b l e m s 51 Windows XP provides a System Restore feature that allows you to return your computer to an earlier operating state if changes to the computer’s hardware or software (including new hardware or program installations), or other system settings, have left the computer in...
52 S o l v i n g P r o b l e m s www .dell.com | support.dell.com System Restore is enabled on your new computer. However, if you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click the S...
S o l v i n g P r o b l e m s 53 Restoring the Computer to an Earlier Operating State If problems occur after installing a device driver, first try using Device Driver Rollback. If that is unsuccessful, then use System Restore. N O T I C E : Before restoring the computer to an earlier time, save and...
54 S o l v i n g P r o b l e m s www .dell.com | support.dell.com Undoing the Last System Restore N O T I C E : Before undoing the last system restore, save and close all open files and close all open programs. Do not alter, open, or delete any files or programs until the system restoration is compl...
56 S o l v i n g P r o b l e m s www .dell.com | support.dell.com 14 Enter the date, time, and time zone in the Date and Time Settings window, and then click Next . 15 If you have a network card in your computer, select the appropriate network settings. If you do not have a network card, you will no...
www .dell.com | support.dell.com S E C T I O N 3 Front and Back View of the Computer Reattaching the Front Door and Hinge Arms Opening the Computer Cover Looking Inside Your Computer Adding Cards Removing Cards Adding Memory Replacing the AGP Card Adding a Second Hard Drive Adding Other Drives Closi...
62 A d d i n g P a r t s www .dell.com | support.dell.com To prevent damage to your computer, the front door is designed to "break away" if it is lifted up too far. If the front door breaks away, you might need to reattach both the front door and the hinge arms. Reattaching the Front Door 1 ...
A d d i n g P a r t s 63 Reattaching the Hinge Arms C A U T I O N : B e f o r e y o u b e g i n a n y o f t h e p r o c e d u r e s i n t h i s s e c t i o n , f o l l o w t h e s a f e t y i n s t r u c t i o n s l i s t e d i n " W h e n Wo r k i n g I n s i d e Yo u r C o m p u t e r " o ...
64 A d d i n g P a r t s www .dell.com | support.dell.com 5 Lift both hinge arms to the horizontal position. 6 Use the two view slots to align the pivot bar with the two pivot-bar slots. N O T I C E : Using excessive force to pull the hinge arms into place may damage the arms or the front panel. 7 P...
A d d i n g P a r t s 65 8 After the hinge arms clip into place, lower and raise the arms two or three times to properly seat them. 9 Reattach the front-panel insert. 10 Reconnect the power cable to your computer. 11 Reattach the front door as described on page 62. C A U T I O N : B e f o r e y o u ...
66 A d d i n g P a r t s www .dell.com | support.dell.com N O T I C E : Ensure that there is sufficient space to support the open cover—at least 30 cm (1 ft) of desk top space. 4 Lay the computer on its side so that the arrow on the bottom of the computer points up. 5 Locate the two release buttons ...
68 A d d i n g P a r t s www .dell.com | support.dell.com System Board memory module connectors (DIMM 0, DIMM 1) page 74 floppy drive connector (FLOPPY) hard drive connector (PRI IDE) battery socket (BATTERY) page 97 CD drive connector (SEC IDE) page 81 main power connector (MAIN POWER) microprocess...
70 A d d i n g P a r t s www .dell.com | support.dell.com HINT: The AGP card is removed from the following two illustrations to provide a better view of the inside of your computer. 6 Insert the card into the connector. card securing lever slot connector system board card bracket back of computer
72 A d d i n g P a r t s www .dell.com | support.dell.com C A U T I O N : B e f o r e y o u b e g i n a n y o f t h e p r o c e d u r e s i n t h i s s e c t i o n , f o l l o w t h e s a f e t y i n s t r u c t i o n s l i s t e d i n " W h e n Wo r k i n g I n s i d e You r C o m p u t e r ...
76 A d d i n g P a r t s www .dell.com | support.dell.com 9 Insert the module straight down into the connector, ensuring that it fits into the vertical guides at each end of the connector. Press firmly on the ends of the module until it snaps into place. During most installations, the securing clips...
78 A d d i n g P a r t s www .dell.com | support.dell.com C A U T I O N : B e f o r e y o u b e g i n a n y o f t h e p r o c e d u r e s i n t h i s s e c t i o n , f o l l o w t h e s a f e t y i n s t r u c t i o n s l i s t e d i n " W h e n Wo r k i n g I n s i d e You r C o m p u t e r ...
A d d i n g P a r t s 79 d Reconnect the power cable and the data cable to the back of the first hard drive. 9 Gently slide the new hard drive into the upper bay until you hear a click. 10 Connect a power cable to the drive. N O T I C E : Match the colored strip on the cable with pin 1 on the drive....
80 A d d i n g P a r t s www .dell.com | support.dell.com 11 Locate the extra connector on the drive cable that is attached to your first hard drive and attach the connector to the second hard drive. HINT: Your computer uses cable-select drive cables. This means that the device connected to the end ...
82 A d d i n g P a r t s www .dell.com | support.dell.com 8 To remove the front panel insert, carefully press the panel out from the inside of the computer. securing tabs (4) drive-bay cover panel front-panel insert securing tab remove front panel insert through here front panel insert
84 A d d i n g P a r t s www .dell.com | support.dell.com 12 Connect your computer and devices to their electrical outlets, and turn them on. N O T I C E : To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer. 13 See the documentation that ...
A d d i n g P a r t s 85 7 To remove the drive-bay cover panel, press the four tabs and pull the insert away from the panel. H I N T: Two sets of rails are attached to the inside of the computer cover. Use the two longer rails on 5.25-inch drives. Use the shorter rails for 3.5-inch drives. Rails for...
86 A d d i n g P a r t s www .dell.com | support.dell.com 10 Gently slide the drive into the bay until you hear a click. 11 Carefully replace the front panel insert. You do not need to replace the drive-bay cover panel. 12 Connect a power cable to the drive. rail tabs (2) drive drive bay
www .dell.com | support.dell.com S E C T I O N 4 Specifications Standard Settings Clearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy (U.S. Only) Contacting Dell Regulatory Information Limited Warranties and Return Policy
90 A p p e n d i x www .dell.com | support.dell.com Microprocessor Microprocessor type Intel ® Pentium ® 4 microprocessor L1 cache 8 KB first-level L2 cache integrated 256-KB or 512-KB at full microprocessor speed System Information System chip set Intel 845D DMA channels four Interrupt levels 15 Sy...
92 A p p e n d i x www .dell.com | support.dell.com Ports and Connectors (continued) Internally accessible: Primary IDE channel 40-pin connector on PCI local bus Secondary IDE channel 40-pin connector on PCI local bus Floppy drive 34-pin connector Audio 2 Audio controller ADI 1885 Video Video contro...
94 A p p e n d i x www .dell.com | support.dell.com The system setup program contains the standard settings for your computer. N O T I C E : Unless you are an expert computer user, do not change the settings for this program. Certain changes might make your computer work incorrectly. See the followi...
A p p e n d i x 95 System Setup Screens The system setup screens are organized into the following sections: • The menu bar at the top provides access to the main program screens: – Main provides settings for the basic computer configuration. – Advanced provides detailed settings for some computer fe...
96 A p p e n d i x www .dell.com | support.dell.com C A U T I O N : B e f o r e y o u b e g i n t h i s p r o c e d u r e , f o l l o w t h e s a f e t y i n s t r u c t i o n s l i s t e d i n " W h e n Wo r k i n g I n s i d e Yo u r C o m p u t e r " o n p a g e 1 2 . If you forget your s...
98 A p p e n d i x www .dell.com | support.dell.com N O T I C E : To avoid damage to the system board while you pry the battery loose, be sure to insert the plastic screwdriver between the battery and the socket (not the system board). 5 Insert the new battery into the socket with the side labeled &...
100 A p p e n d i x www .dell.com | support.dell.com HINT: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following tables. If you need assistance in determining whi...
102 A p p e n d i x www .dell.com | support.dell.com Canada (North York, Ontario) International Access Code: 011 Automated Order-Status System toll free: 1-800-433-9014 AutoTech (Automated technical support) toll free: 1-800-247-9362 Customer Care (From outside Toronto) toll free: 1-800-387-5759 Cus...
104 A p p e n d i x www .dell.com | support.dell.com France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) Home and Small Business Technical Support 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switchboard (Alternative) 04 99 75 40 00 Sal...
106 A p p e n d i x www .dell.com | support.dell.com Jamaica General Support 1-800-682-3639 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Technical Support (Server) Technical Support Outside of Japan (Server) toll free: 0120-1984-35 81-44-556-4152 Technical Support (...
108 A p p e n d i x www .dell.com | support.dell.com Mexico International Access Code: 00 Country Code: 52 Customer Technical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Neth...
110 A p p e n d i x www .dell.com | support.dell.com Singapore (Singapore) International Access Code: 005 Country Code: 65 Technical Support toll free: 800 6011 051 Customer Service (Penang, Malaysia) 604 633 4949 Transaction Sales toll free: 800 6011 054 Corporate Sales toll free: 800 6011 053 Sout...
114 A p p e n d i x www .dell.com | support.dell.com Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain an authorization number, and write it clearly and prominently on the outside of the box. 2 Include a co...
A p p e n d i x 115 Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio ...
A p p e n d i x 117 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. Class A This...
118 A p p e n d i x www .dell.com | support.dell.com The following information is provided on the device or devices covered in this document in compliance with FCC regulations: • Model number: DHM • Company name: Dell Computer CorporationOne Dell WayRound Rock, Texas 78682 USA Battery Disposal Your ...
120 A p p e n d i x www .dell.com | support.dell.com Información para NOM (únicamente para México) La información siguiente se proporciona en el dispositivo o en los dispositivos descritos en este documento, en cumplimiento con los requisitos de la Norma Oficial Mexicana (NOM): Exportador: DellOne D...
124 A p p e n d i x www .dell.com | support.dell.com This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell; acces...
A p p e n d i x 125 Limited Warranty Coverage During Year Two During the second year of this limited warranty, Dell will provide, on an exchange basis and subject to Dell’s Exchange Policy in effect on the date of the exchange, replacement parts for the Dell hardware product(s) covered under this li...
126 A p p e n d i x www .dell.com | support.dell.com General Provisions THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMIT...
136 A p p e n d i x www .dell.com | support.dell.com This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell; acces...
A p p e n d i x 137 Coverage During Year Two During the second year of this limited warranty, Dell will provide, on an exchange basis and subject to Dell’s Exchange Policy in effect on the date of the exchange, replacement parts for the Dell hardware product(s) covered under this limited warranty wh...
140 A p p e n d i x www .dell.com | support.dell.com Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If Dell repairs or replaces a product, its warranty term is n...
A p p e n d i x 143 One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) Guarantee Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware products, purchased by the end user from a Dell comp...
144 A p p e n d i x www .dell.com | support.dell.com Limitation and Statutory Rights Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In th...
I n d e x 145 A AGP card, 76 audio. See sound B battery disposal, 97replacing, 97 BIOS, 94 C cards adding, 69AGP, 76connectors, 68removing, 72 CD drive fixing problems, 38 CD-RW drive fixing problems, 39 Check Disk, 40 computer back view, 60closing cover, 87crashes, 43error messages, 27 computer (co...
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