Page 2 - Bezel; Removing the Bezel; Replacing the Bezel
Back to Contents Page Bezel Dell™ Vostro™ 420/220/220s Service Manual Removing the Bezel Replacing the Bezel Removing the Bezel 1. Follow the procedures in Before Working on Your Computer . 2. Remove the computer cover (see Removing the Computer Cover ). 3. With the computer sti...
Page 4 - BIOS; Flashing the BIOS From a CD
Back to Contents Page BIOS Dell™ Vostro™ 420/220/220s Service Manual Flashing the BIOS From a CD Flashing the BIOS From the Hard Drive If a BIOS-update program CD is provided with a new system board, flash the BIOS from the CD. If you do not have a BIOS-update program CD, see Flashing the B...
Page 6 - Chassis Support Bracket; Removing the Chassis Support Bracket
Back to Contents Page Chassis Support Bracket Dell™ Vostro™ 420/220/220s Service Manual Removing the Chassis Support Bracket Replacing the Chassis Support Bracket Removing the Chassis Support Bracket 1. Follow the procedures in Before Working on Your Computer . 2. Remove the compu...
Page 7 - Replacing the Chassis Support Bracket
Replacing the Chassis Support Bracket 1. Holding the bracket at an angle, insert the tabs on one end of the bracket into the slots in the chassis. 2. While holding the bracket slightly raised, slide any cables as appropriate into the cable clip for storage. 3. Lower the other end of the brac...
Page 8 - PCI and PCI Express Cards; Removing a PCI or PCI Express Card; Installing a PCI or PCI Express Card
Back to Contents Page PCI and PCI Express Cards Dell™ Vostro™ 420/220/220s Service Manual Removing a PCI or PCI Express Card Installing a PCI or PCI Express Card Configuring Your Computer After Removing or Installing a PCI or PCI Express Card Removing a PCI or PCI Express Card 1....
Page 12 - Contacting Dell
Back to Contents Page Contacting Dell Dell™ Vostro™ 420/220/220s Service Manual To contact Dell for sales, technical support, or customer service issues: 1. Visit support.dell.com . 2. Verify your country or region in the Choose a Country/Region drop-down menu at the bottom of the page. 3. ...
Page 13 - Computer Cover; Removing the Computer Cover; Replacing the Computer Cover
Back to Contents Page Computer Cover Dell™ Vostro™ 420/220/220s Service Manual Removing the Computer Cover Replacing the Computer Cover Removing the Computer Cover 1. Follow the procedures in Before Working on Your Computer . 2. Lay the computer on its side, with the cover facin...
Page 15 - Processor; Removing the Processor
Back to Contents Page Processor Dell™ Vostro™ 420/220/220s Service Manual Removing the Processor Replacing the Processor Removing the Processor 1. Follow the procedures in Before Working on Your Computer . 2. Remove the computer cover (see Removing the Computer Cover ). 3. Remov...
Page 17 - Drives; Hard Drives; Removing a Hard Drive
Back to Contents Page Drives Dell™ Vostro™ 420/220/220s Service Manual Hard Drives Media Card Reader Optical Drive Removing a Drive Bay Break-Away Metal Plate Hard Drives Removing a Hard Drive 1. Follow the procedures in Before Working on Your Computer . 2. Remove the ...
Page 19 - Replacing or Adding a Hard Drive
7. If you are installing a replacement drive , skip to step 3 in Replacing or Adding a Hard Drive . If you are removing this drive permanently and the drive bay is to remain empty , proceed to step 8 . 8. Disconnect the data cable from the system board (see System Board Components ) and remove t...
Page 21 - Media Card Reader; Removing a Media Card Reader
6. Connect the power and data cables to the back of the drive. 7. Ensure that the other end of the data cable is connected to an interface connector labeled "SATA0," "SATA1," "SATA2," or "SATA3" on the system board (see System Board Components ). 8. Check all ca...
Page 23 - Replacing or Adding a Media Card Reader
10. For the Vostro 220s, push the release latch down to resecure the optical drive. 11. Install the cover for the empty bay onto the bezel: a. From the inside of the bezel, while holding the cover at an angle, insert the tab on one end of the cover into the slot on the corresponding end of the...
Page 25 - Optical Drive; Removing an Optical Drive
15. Enter the system setup program (see System Setup Program for instructions) and update the drive settings. Optical Drive Removing an Optical Drive 1. Follow the procedures in Before Working on Your Computer . 2. Remove the computer cover (see Removing the Computer Cover ). 3. Remo...
Page 26 - Replacing or Adding an Optical Drive
10. Replace the bezel (see Replacing the Bezel ). 11. Follow the procedure in After Working on Your Computer . 12. Enter the system setup program (see System Setup Program for instructions) and update the drive settings. Replacing or Adding an Optical Drive 1. Follow the procedures in Befo...
Page 27 - Removing a Drive Bay Break-Away Metal Plate
10. Replace the bezel (see Replacing the Bezel ). 11. Follow the procedure in After Working on Your Computer . 12. See the documentation that came with the drive for instructions on installing any software required for drive operation. 13. Enter the system setup program (see System Setup Pro...
Page 29 - Fan; Removing the Chassis Fan
Back to Contents Page Fan Dell™ Vostro™ 420/220/220s Service Manual Removing the Chassis Fan Replacing the Chassis Fan Removing the Chassis Fan 1. Follow the procedures in Before Working on Your Computer . 2. Remove the computer cover (see Removing the Computer Cover ). 3. Disco...
Page 30 - Replacing the Chassis Fan
Vostro 220s Replacing the Chassis Fan 1. For the Vostro 220s: a. Lower the fan into the chassis such that the screw hole in the fan is offset and slightly forward of the screw hole in the fan mount on the chassis. b. Press the fan into the side of the chassis, and then slide it toward the ...
Page 32 - Processor Heat Sink/Fan Assembly; Removing the Processor Heat Sink/Fan Assembly
Back to Contents Page Processor Heat Sink/Fan Assembly Dell™ Vostro™ 420/220/220s Service Manual Removing the Processor Heat Sink/Fan Assembly Replacing the Processor Heat Sink/Fan Assembly Removing the Processor Heat Sink/Fan Assembly 1. Follow the procedures in Before Working on Y...
Page 33 - Replacing the Processor Heat Sink/Fan Assembly
Replacing the Processor Heat Sink/Fan Assembly 1. Apply thermal solution to the heat sink as needed. 2. Align the four captive screws on the heat sink/fan assembly with the holes and rubber bushings on the system board. 3. Tighten the captive screws evenly to secure the heat sink/fan assembl...
Page 34 - Removing the I/O Panel
Back to Contents Page I/O Panel Dell™ Vostro™ 420/220/220s Service Manual Removing the I/O Panel Replacing the I/O Panel Removing the I/O Panel 1. Follow the procedures in Before Working on Your Computer . 2. Remove the computer cover (see Removing the Computer Cover ). 3. Remov...
Page 35 - Replacing the I/O Panel
Replacing the I/O Panel 1. Route the I/O panel cables into the chassis through the I/O panel opening, and guide them through the various holes and bays. 2. Slide the I/O panel cables into the cable clip(s) (if present). 3. Replace and tighten the screw that secures the I/O panel. 4. Reconn...
Page 38 - Power Supply; Removing the Power Supply
Back to Contents Page Power Supply Dell™ Vostro™ 420/220/220s Service Manual Removing the Power Supply Replacing the Power Supply DC Power Supply Connectors DC Power Supply Connector Pin Assignments Removing the Power Supply 1. Follow the procedures in Before Working on Your C...
Page 39 - DC Power Supply Connectors
1. Set the replacement power supply into place. 2. Replace and tighten the screws that secure the power supply to the back of the computer chassis. 3. Reconnect the DC power cables to the system board and drives. 4. For the Vostro 220s: a. Reinstall any PCI or PCI Express cards (see Inst...
Page 40 - DC Power Supply Connector Pin Assignments
Vostro 220 Vostro 220s DC Power Supply Connector Pin Assignments
Page 43 - System Board; Remove the System Board
Back to Contents Page System Board Dell™ Vostro™ 420/220/220s Service Manual Remove the System Board Replacing a System Board Remove the System Board 1. Follow the procedures in Before Working on Your Computer . 2. Remove the computer cover (see Removing the Computer Cover ). 3....
Page 44 - Replacing a System Board
Replacing a System Board 1. Align the holes of the system board with the screw holes in the chassis, ensuring that the back panel connectors are properly aligned in the openings on the back of the chassis. 2. Replace the screws that secure the system board to the chassis. Avoid over-tightening...
Page 46 - System Setup Program; Overview; Entering the System Setup Program; System Setup Program Screens
Back to Contents Page System Setup Program Dell™ Vostro™ 420/220/220s Service Manual Overview Entering the System Setup Program System Setup Program Screens System Setup Program Options Boot Sequence Clearing Forgotten Passwords Clearing CMOS Settings BIOS Overview Use t...
Page 48 - Changing Boot Sequence for Future Boots; Clearing Forgotten Passwords
This feature allows you to change the boot sequence for devices. Option Settings l Diskette Drive — The computer attempts to boot from a floppy drive (if installed). If the floppy disk in the drive is not bootable, if no floppy disk is in the drive, or if there is no floppy drive installed in th...
Page 49 - Clearing CMOS Settings; Flashing the BIOS From the Hard Drive
4. Remove the 2-pin jumper plug from pins 2 and 3 and fix it on pins 1 and 2. 5. Wait for approximately five seconds to clear the password. 6. Remove the 2-pin jumper plug from pins 1 and 2 and replace it on pins 2 and 3 to enable the password feature. 7. Follow the procedure in After Workin...
Page 52 - Troubleshooting; Tools; Power Lights
Back to Contents Page Troubleshooting Dell™ Vostro™ 420/220/220s Service Manual Tools Dell Diagnostics Solving Problems Dell Technical Update Service Dell Support Utility Tools Power Lights The power button light located on the front of the computer illuminates and blinks or ...
Page 54 - Dell Diagnostics; When to Use the Dell Diagnostics; Starting the Dell Diagnostics From Your Hard Drive
4. In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps. Windows Vista ® : 1. Click the Windows Vista start button , and click Help and Support. 2. Type hardware troubleshooter in the search field an...
Page 55 - Dell Diagnostics Main Menu
9. Close the Main Menu window to exit the Dell Diagnostics and restart the computer. Starting the Dell Diagnostics From the Drivers and Utilities Disc Before running the Dell Diagnostics, enter the system setup program (see System Setup Program ) to review your computer's configuration informati...
Page 56 - Solving Problems; Battery Problems
After Test System is selected, the following menu appears: For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you canno...
Page 57 - Drive Problems; Optical drive problems; Problems writing to an optical drive; Hard drive problems
Drive Problems Ensure that Microsoft ® Windows ® Recognizes the drive — Windows XP : l Click Start and click My Computer . Windows Vista ® : l Click the Windows Vista Start button and click Computer . If the drive is not listed, perform a full scan with your antivirus software to check for ...
Page 58 - Error Messages
4. Click Scan for and attempt recovery of bad sectors and click Start . Windows Vista : 1. Click Start and click Computer . 2. Right-click Local Disk C: . 3. Click Properties ® Tools ® Check Now . The User Account Control window may appear. If you are an administrator on the computer, click ...
Page 59 - Keyboard Problems; Lockups and Software Problems; The computer does not start up; The computer stops responding
1. Click Start and click Control Panel . 2. Under Pick a Category , click Performance and Maintenance ® System ® System Properties ® Hardware ® Device Manager . Windows Vista : 1. Click Start ® Control Panel ® Hardware and Sound . 2. Click Device Manager. If your IEEE 1394 device is listed, ...
Page 60 - A solid blue screen appears; Memory Problems
A program crashes repeatedly Check the software documentation — If necessary, uninstall and then reinstall the program. A program is designed for an earlier Windows operating system Run the Program Compatibility Wizard — Windows XP : The Program Compatibility Wizard configures a program so t...
Page 61 - Mouse Problems; Network Problems; Power Problems
l Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see "Specifications" in the Setup and Quick Reference Guide . l Run the Dell Diagnostics (see Dell Diagnostics ). Mouse Problems Check the...
Page 62 - Printer Problems
If the power light is blue and the computer is not responding — See Power Lights . If the power light is blinking blue — The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation. If the power light is off — The compute...
Page 63 - Scanner Problems; No sound from speakers
4. Adjust the settings, as needed. Reinstall the printer driver — See the printer documentation for information on reinstalling the printer driver. Scanner Problems Check the scanner documentation — See the scanner documentation for setup and troubleshooting information. Unlock the scann...
Page 64 - No sound from headphones; Video and Monitor Problems; The screen is blank
Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Eliminate possible interference — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. Run the speaker diagnostics Reinstall the sound d...
Page 65 - D image quality is poor; Dell Technical Update Service; Accessing the Dell Support Utility
Move the subwoofer away from the monitor — If your speaker system includes a subwoofer, ensure that the subwoofer is positioned at least 60 centimeters (2 feet) away from the monitor. Move the monitor away from external power sources — Fans, fluorescent lights, halogen lamps, and other electrical ...
Page 66 - Clicking the Dell Support Icon
2. Ensure that the Show icon on the taskbar option is checked. The Dell Support Utility is customized for your computing environment. The icon in the taskbar functions differently when you click, double-click, or right-click the icon. Clicking the Dell Support Icon Click or right-click the icon to...
Page 67 - Working on Your Computer; Recommended Tools; Turning Off Your Computer
Back to Contents Page Working on Your Computer Dell™ Vostro™ 420/220/220s Service Manual Recommended Tools Before Working on Your Computer Inside View of Your Computer System Board Components After Working on Your Computer This document provides procedures for removing and installi...
Page 68 - Inside View of Your Computer
2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 4 seconds to turn them off. Inside View of Your Computer Vostro™ 420 V...