Page 3 - Contents
Dell KACE K1000 as a Service, Version 5.5, Setup Guide iii Contents Getting started with K1 as a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Before you begin . ...
Page 5 - Getting started with K1 as a Service; About this guide; K1000 appliance, and for additional documentation, see; Before you begin; Purchase a license for K1 as a Service from Dell KACE sales at; REQUIRED
5 Getting started with K1 as a Service About this guide This guide explains how to get started with the hosted version of the Dell KACE K1000 Systems Management Appliance, K1 as a Service, which runs within the Dell cloud. In this guide you will find requirements, feature descriptions, and instructi...
Page 6 - K1 as a Service feature exceptions; Using VPN connections and network resources; Administrator Interface features that require a VPN connection; Provisioning the K1000 Agent to; User Portal feature exceptions; My Computer
Dell KACE K1000 as a Service, Version 5.5, Setup Guide 6 K1 as a Service feature exceptions All functionality of the K1000 Administrator Interface can be configured to be used within the Dell cloud. However, some features require direct access to your network, which is established using a site-to-si...
Page 7 - Log in to the Administrator Interface; admin; Accessing the Administrator Guide and online Help
Dell KACE K1000 as a Service, Version 5.5, Setup Guide 7 Log in to the Administrator Interface Log in to the appliance Administrator Interface to begin using K1 as a Service. Procedure1 Open a web browser and enter the Administrator Interface URL you received in your Welcome email from Dell KACE . T...
Page 8 - Configure network settings; K1000 Settings Control Panel
Dell KACE K1000 as a Service, Version 5.5, Setup Guide 8 Configure network settings Your appliance is configured with a static IP address, subnet mask, and gateway. These settings cannot be changed. However, you must change the appliance hostname and web server name to match your DNS settings, and y...
Page 9 - Configure the SNMP community string
Dell KACE K1000 as a Service, Version 5.5, Setup Guide 9 5 Click Save . The appliance restarts . Configure the SNMP community string Change the SNMP community string to d35kt0pEn6 . This enables Dell KACE to proactively manage the virtual infrastructure of the appliance and correct issues with disk ...
Page 10 - Enable SSL
Dell KACE K1000 as a Service, Version 5.5, Setup Guide 10 Enable SSL You must enable secure communications between the appliance and managed devices, and you can use the appliance Administrator Interface to generate an SSL certificate. Before you begin Obtain a registered domain name to be used for ...
Page 11 - Best practices; Follow the guidelines in this section when using K1 as a Service.; Using VPN connections with multiple domains; that require VPN connections, see; About the appliance IP address
Dell KACE K1000 as a Service, Version 5.5, Setup Guide 11 Best practices Follow the guidelines in this section when using K1 as a Service. Using VPN connections and network resources Some K1 as a Service features require a VPN connection to be used in the cloud, and a single VPN connection is usuall...
Page 12 - : You can download the; Install the Agent using Windows Group Policy (GPO); : If the Dell KACE solution is; Configuring K1000 Agent communication settings; Administrator Guide; Using backup files; large to download using HTTP, you can access them using FTP. See
Dell KACE K1000 as a Service, Version 5.5, Setup Guide 12 protocols are used for the appliance user interfaces and K1000 Agent communications.When the K1000 Agent software is provisioned to a device, the Agent first uses port 52230 to establish the AMP connection. For all other traffic, the Agent al...
Page 13 - Back up the appliance and enable FTP access; About file distribution (packages) and Replication Shares
Dell KACE K1000 as a Service, Version 5.5, Setup Guide 13 Restoring any type of backup file destroys the data currently configured in the appliance server. Dell KACE recommends that you off-load any backup files or data that you want to keep before you restore settings. Back up the appliance and ena...
Page 14 - About bandwidth usage and dedicated network bandwidth; configuration section of the
Dell KACE K1000 as a Service, Version 5.5, Setup Guide 14 of files for distribution, such as Managed Installations, patches, scripts, and Dell Updates. With Samba file sharing turned off, file uploads to the appliance are limited to 2GB. For files that exceed 2GB, use an alternate download location ...
Page 15 - About Dell Managed Services; Knowledge Base articles
Dell KACE K1000 as a Service, Version 5.5, Setup Guide 15 tickets, and read Knowledge Base articles from their mobile devices. You can download K1000 GO from the Apple App Store for iOS devices, or from the Google Play Store for Android devices. For more information, see the K1000 Administrator Guid...