Dell 1dw - Manuals

Understanding the parts of the printer 1 2 3 4 5 6 7 8 9 10 11 12 Use the To 1 Scanner lid Access the scanner glass. 2 Scanner glass Scan, copy, or fax photos and documents. 3 Automatic Document Feeder (ADF) Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents. 4 ADF tray Load ori...

Ordering and replacing supplies Ordering ink cartridges Page yields available at www.dell.com/supplies . For best results, use only Dell ink cartridges. Item Licensed cartridge 1 Regular cartridge Black cartridge Series 21 Series 21R Black cartridge, high yield 2 Series 24 Series 24R Color cartridge...

3 Press the release tab, and then remove the used ink cartridge or cartridges. 1 2 4 Use two hands to install each cartridge. 1 2 Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air. 5 Close the printer. Recycling Dell products To retur...

Using the printer control panel buttons and menus Using the printer control panel The following diagrams explain the sections of the printer control panel: 1 2 3 4 5 6 7 8 9 10 Use To 1 Power • Turn the printer on and off. • Switch to Power Saver mode. Note: When the printer is on, press to switch t...

Use To 6 2-Sided/Eco Mode Activate 2-Sided to: • Print on both sides of the paper (duplex). Activate Eco-Mode to: • Print on both sides of the paper (duplex). • Change to Power Saver mode after the printer is left idle for ten minutes. • Set screen brightness to low. 7 Cancel • Cancel a print, copy,...

To enable Eco-Mode, press the 2-Sided/Eco-Mode button until the light near “Eco-Mode” comes on. Changing temporary settings into new default settings The following menus revert to default settings after two minutes of inactivity or after the printer is turned off: Copy menu • Copies • Quality • Resi...

To disable the settings timeout feature You can disable the settings timeout feature if you do not want the printer to revert to the default settings after twominutes of inactivity or after the printer is turned off. 1 From the printer control panel, press . 2 Press the up or down arrow button to sc...

Using the printer software Minimum system requirements The printer software requires up to 500 MB of free disk space. Supported operating systems • Microsoft Windows 7 (Web only) 1 • Microsoft Windows Vista (SP1) • Microsoft Windows XP (SP3) • Microsoft Windows 2000 (SP4 or greater) • Linux Ubuntu 8...

Updating the printer software (Windows only) Checking for software updates 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program folder from the list. 3 Select Printer Home . 4 Choose your printer from the printer drop-down list. 5 From the Support tab, select Che...

Loading paper and original documents Loading the paper tray Make sure: • You use paper designed for inkjet printers. • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. Note: To avoid jams, make sure the paper does not buckle when yo...

Loading envelopes or photo paper 1 Pull tray completely out of the printer. 2 Move the paper guides to the sides of tray. Loading paper and original documents 24

Loading various paper types Load up to Make sure 150 sheets of plain paper • The paper is designed for use with inkjet printers. • The paper guides rest against the left, right, and bottom edges of thepaper. 100 sheets of coated paper 25 sheets of photo paper 25 sheets of glossy paper • The glossy o...

Load up to Make sure 20 sheets of banner paper • The print side of the banner faces down. • The leading edge of the banner paper feeds into the printer first. • If your printer has more than one paper tray, then load banner paper inTray 1. To load banner paper: 1 Pull the tray completely out of the ...

c Press the up or down arrow button to select the default photo print size for the printer, and then press . Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass. 2 Close the scanner lid. Loading original documents into the ADF Y...

Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. • Select the borderless...

1 Insert a memory card or flash drive. When the printer detects the memory device, Memory Card Detected or Storage Device Detected appears on the display. 2 If only document files are stored on the memory device, then the printer automatically switches to File Print mode. If document files and image...

Notes: • Most envelopes use landscape orientation. • Make sure the same orientation is also selected in the software application. Printing labels 1 Load the label sheets in the printer. 2 Send the print job: a With a document open, click File  Print . b Click Properties , Preferences , Options , or...

Working with photos Using a memory card or flash drive with the printer Memory cards and flash drives are storage devices frequently used with cameras and computers. You can removethe memory card from the camera or the flash drive from the computer and insert it directly into the printer. 1 Insert a...

Notes: • If the printer does not recognize the memory device, then remove and reinsert it. • If a flash drive or a digital camera set to mass storage mode is inserted into the USB port while a memory card isin the card slot, then a message appears on the display prompting you to choose which memory ...

8 Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice comes on. 9 Press . Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Editing photos using the pri...

Printing photos from a memory device using the printer software 1 Load photo paper. 2 From the printer control panel, press . 3 Insert a memory card or flash drive. 4 Transfer or print the photos: If the printer is using a USB connection • Fast Pics launches automatically when you insert the memory ...

Notes: • Make sure that the digital camera is set to the correct USB mode. If the camera USB selection is incorrect,then the camera is detected as a flash drive, or an error message is displayed on the printer control panel.For more information, see the camera documentation. • The printer reads only...

7 Follow the instructions on the proof sheet to select which photos to print, the number of copies per photo, red-eyereduction, page layout, print options, and paper size. Note: When making selections, make sure to fill in the circles completely. 8 Load the proof sheet facedown on the scanner glass....

Printing from a Bluetooth-enabled device • This printer is compliant with Bluetooth Specification 2.0. It supports the following profiles: Object Push Profile(OPP) and Serial Port Profile (SPP). Check with your Bluetooth-enabled device manufacturers (cellular phone orPDA) to determine their hardware...

5 Make sure Discovery is set to On. If necessary, press the up or down arrow button to scroll to On , and then press . The printer is now ready to accept a connection from a Bluetooth-enabled device. 6 Configure the Bluetooth-enabled device to set up a connection to the printer. For more information...

1 Insert a USB Bluetooth adapter into the USB port. Bluetooth Dongle Connected appears on the display. Warning—Potential Damage: Do not touch any cables, any network adapter, any connector, the USB Bluetooth adapter, or the printer in the areas shownwhile actively printing, reading, or writing from ...

4 From the 2-Sided Printing section, select On from the drop-down menu. Note: To use the settings defined in the printer, select Use Printer Settings . 5 Select either the Sideflip or Topflip option. Sideflip is the setting most often used. 6 Select Extend Dry Time , and then select a setting. In re...

3 Press Enter , or click OK . The printer folder opens. 4 Right-click the printer, and then select Set as Default Printer . Changing the printing mode To conserve ink, you can change the default printing mode for all print jobs to Quick Print. It uses less ink and is idealfor printing text-only docu...

5 Resume the print job: • If you want to resume a particular print job, then right-click the document name, and then select Resume . • If you want to resume all print jobs in the queue, then click Printer , and then clear the selection for Pause Printing. Canceling print jobs To cancel a print job f...

Copying ADF Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load originaldocuments or photos on the scanner glass. Use the scanner glass for single pages, small items (such aspostcards or photo...

3 From the printer control panel, press . 4 Press the up or down arrow button to scroll to Photo Reprint . 5 Press the left or right arrow button to select the desired photo size. 6 Press . Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Cop...

5 Press the left or right arrow button to select the setting that you want. Notes: • If you select Custom %, then press , and then press the left or right arrow button to select the desired custom percent value. Press to save the setting. • If you select Borderless, then the printer will reduce or e...

Collating copies using the printer control panel If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print thecopies as groups of pages (not collated). Collated Not collated 1 Load paper. 2 Load an original document faceup into the ADF or face...

5 Press the left or right arrow button to select the number of pages that you want to copy on a sheet of paper. Youmay choose to copy one, two, or four page images on a sheet. Note: If you are copying four pages in landscape format, scan pages 3 and 4 first, and then scan pages 1 and 2. 6 Press . Ma...

7 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. 8 Press . Canceling copy jobs To cancel a copy job, press . Scanning stops and the printer returns to the previous menu. Copying 52

Scanning ADF Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load originaldocuments or photos on the scanner glass. Use the scanner glass for single pages, small items (such aspostcards or phot...

6 Press the arrow buttons to select the resolution quality and the original image size. Press each time you make a selection. 7 Press to start scanning. The scan is complete when the application you selected in step 5 opens on the destination computer, and the scanappears within the application as a...

The scan is complete when the photo editing application you selected in step 5 opens on the destination computer,and the scan appears within the application as a new file. Using the printer software 1 Load a photo or photos facedown on the scanner glass. 2 Click or Start . 3 Click All Programs or Pr...

Scanning directly to e-mail using the printer software 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 Click or Start . 3 Click All Programs or Programs , and then select the printer program folder from the list. 4 Select Printer Home . 5 Choose your printer from ...

How do I scan in black and white? Color is the default for all scans. To scan in black and white, press the Color/Black button on the printer control panel to switch from color to black and white. Why am I being asked for a PIN? PINs are a security measure used to restrict the scanned information fr...

Faxing CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightningstorm. Setting up the printer to fax Scenario 1: Standard telephone line Setup 1: ...

Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack EXT LINE PHONE LINE To connect: 1 Connect the cable from the wall jack to the port of the printer. 2 Remove the protective plug from the port of the printer, and then connect the answering machin...

To connect: Connect the cable from the wall jack to the port of the printer. Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically(Auto Answer On). • Set the printer to pick up calls two rings after the answering ma...

3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter. 4 To connect a telephone to the printer, remove the protective plug from the port of the printer and then connect the telephone to the port. Scenario 3: VoIP telephone service To connect: ...

Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of ...

Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug yourdevices into the cable modem. Your cable telephone service comes from the wall jacks. To c...

Connecting the printer to a non-RJ-11 wall jack EXT LINE To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the RJ-11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device (telephone or answ...

If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrapplug and connect the device to the port of the printer. EXT LINE Connecting the printer in countries that use serial connection In some countries or regions, you need to plug all devices int...

EXT LINE To connect: Connect the cable from the wall jack to the port of the printer. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines.The F port is for telephones. N F N Faxing 67

Connect the printer to any of the N ports. PHONE LINE N F N EXT LINE To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the RJ-11 adapter, and then connect the adapter to an N port. 3 If you want to connect a telephone and answering...

6 Press the arrow buttons to scroll to Your Fax Number , and then press . 7 Enter your fax number or your telephone number, and then press . Setting the fax footer 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Printing , and then press . 3 Press the arrow butto...

Configuring fax settings using the printer control panel 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup , and then press . 3 Configure the fax settings using the selections in the menu: From here You can Address Book Set up, view, or print the Address Book...

Creating a contact list You can create a contact list using the Address Book in the printer control panel or the phone book in the fax software.If you create a contact list in the printer control panel, then the fax software automatically saves those contacts asPhonebook entries. Likewise, when you ...

c Press the arrow buttons to select whether you want to add a contact manually or import a contact. Press when you make a selection. • If you want to add a contact manually, then use the keypad to enter the fax number, and then press . • If you want to import a contact, then press the arrow buttons ...

If you want to send a fax to a group of numbers (broadcast fax): a Press the right arrow button. b Enter another number, and then press . Repeat steps a through b to add more numbers. 4 Press the Color/Black button to select a color or black-and-white fax. 5 Press to start the fax job. Warning—Poten...

When the number of rings you set is detected, the printer automatically receives the incoming fax. Warning—Potential Damage: Do not touch the cables or the and ports while actively receiving a fax. Tips: • If the printer is sharing the line with other analog devices (telephone, answering machine), t...

To set up the fax: 1 Connect the printer to the telephone line. For more information, see “Setting up the printer to fax” on page 58. 2 Configure the fax settings using the fax software. To access the fax software: a Click or Start . b Click All Programs or Programs , and then select the printer pro...

If the printer is connected to the same telephone line with an answering machine, then you must set Auto Answerto On so that you can receive both your voice calls and your faxes. Make sure that the answering machine is set topick up on fewer rings than the rings set in the printer. This lets the oth...

Make sure the printer is connected properly to the telephone line 1 While the printer is connected to a telephone line through the port on the back of the printer, plug an analogtelephone into the port of the printer. 2 Listen for a dial tone. If you hear a dial tone, then the telephone line is work...

If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This settinglets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn offvoice mail whenever you are expecting a fax. How do I chang...

3 When prompted, enter the fax number of the recipient, and then press . How do I know that the fax was sent successfully? You can set the printer to print a confirmation page, or transmission report, every time you send a fax. This reportincludes the date and time that the fax was sent. If the fax ...

How do I forward a fax? 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup , and then press . 3 Press the arrow buttons to scroll to Ringing and Answering , and then press . 4 Press the arrow buttons to scroll to Fax Forward , and then press . 5 Press the arro...

Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routersthat are Wi-Fi certified. Supported network security options The printer supports three wireles...

Every device on the wireless network must use the same WPA passphrase. WPA security is an option only oninfrastructure networks with wireless access points and network cards that support WPA. Most newer wirelessnetwork equipment also offers WPA2 security as an option. Note: If your network uses WPA ...

Special wireless installation instructions The following instructions apply to customers outside of North America who are using a wireless broadband box.Some examples of these boxes include LiveBox, AliceBox, N9UF Box, FreeBox, and Club Internet. Before you begin • Make sure your box is wireless-ena...

7 Type the IP address you want to assign to the printer in the IP Address field. 8 Click the Submit button. The Submitting Selection message appears. To confirm that the address was successfully assigned, type the static IP address in the Web browser address fieldand then press Enter . The printer W...

6 Click Set up a wireless ad-hoc (computer-to-computer) network , when you are prompted to choose a connection option, and then click Next . 7 Follow the instructions in the “Set up a wireless ad hoc network” wizard. As part of the setup: a Create a network name or SSID for the network between the c...

11 Under Preferred Networks, delete any existing networks. a Select the network to be removed. b Click Remove to delete the network from the list. 12 Click Add to create an ad hoc network. 13 In the Network Name (SSID) box, type the name you want to give your wireless network. 14 Write down the netw...

3 Select Printer Home . 4 Click the Settings tab. 5 Click Wireless setup utility link. 6 Follow the instructions on the computer screen. Note: Windows Vista computers may need to be reconnected to the ad hoc network after restarting. Configuring the printer wirelessly using WPS (Wi-Fi Protected Setu...

5 Click the Wireless setup utility link. 6 Follow the instructions on the computer screen to set up the printer wirelessly. Note: There is no need to remove the USB cable connecting the printer to the computer during wireless configuration. If the printer is currently set up for Ethernet 1 Unplug th...

If the printer is currently set up locally (using USB connection) 1 Plug an Ethernet cable into the printer and into an available port on a switch or wall jack. 2 Insert the software and installation CD into the computer you want to use to configure the printer. 3 Follow the instructions on the comp...

b Right-click the name of your printer. c Click Properties . d Click the Ports tab, and then click Add Port . e Select Local Port , and then click New Port . f Type the Universal Naming Convention (UNC) Port name , which consists of the server name and the distinctive printer name that was specified...

If the Welcome screen does not appear after a minute, do one of the following: a Click , or click Start and then click Run . b In the Start Search or Run box, type D:\setup.exe , where D is the letter of your CD or DVD drive. 3 Follow the instructions on the computer screen to set up the printer, se...

An SSID can contain up to 32 alphanumeric characters. Where do I find my SSID? You can find the SSID for the wireless network by viewing the settings on the access point or wireless router. Mostaccess points have a built-in Web server that can be accessed using a Web browser. Many network adapters p...

Wired network example • A desktop computer, a laptop, and a printer are connected by Ethernet cables to a hub, router, or switch. • The network is connected to the Internet through a DSL or cable modem. Internet Wireless network examples Scenario 1: Mixed wired and wireless connections on a network ...

Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable modem. Internet Scenario 3: Wireless network with no Interne...

The installation cable connects to a rectangular USB port on the installing computer and the square USB port on theprinter. How do I attach the installation cable? The installation cable attaches to a USB port on the computer and to the square connector on the back of the printer.This connection all...

The following table compares the characteristics and requirements of the two types of wireless networks. Infrastructure Ad hoc Characteristics Communication Through wireless access point Directly between devices Security More security options WEP or no security Range Determined by range and number o...

How can I improve wireless signal strength? A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signalis too weak, too distorted, or blocked by an object, it cannot carry information between the access point and theprinter. To determine if the...

How can I make sure my computer and printer are connected to the same wireless network? If the printer is not on the same wireless network as the computer, you will not be able to print wirelessly. The SSIDof the printer must match the SSID of the computer, if the computer is already connected to th...

Every device capable of communicating on a network has a MAC address. Network printers, computers, and routers,whether Ethernet or wireless, all have MAC addresses. While it is possible to change the MAC address of a network device, it is not common practice to do so. For this reason,MAC addresses a...

What is an IP address? An IP address is a unique number used by devices (such as a wireless printer, computer, or wireless access point) onan IP network to locate and communicate with each other. Devices on an IP network can communicate with eachother only if they have unique and valid IP addresses....

Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle everyweek if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily poweron if it is tur...

4 Select Printer Home . 5 Choose your printer from the printer drop-down list. 6 From the Maintenance tab, click Align cartridges . 7 Follow the instructions on the computer screen. If you aligned the cartridges to improve print quality, then print your document again. If print quality has notimprov...

3 Dampen a clean, lint-free cloth with water. Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer. 4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paperexit tray. Warning—Potenti...

Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extensi...

• “Printer is printing blank pages” on page 112 • “Printer is busy or does not respond” on page 112 • “Cannot delete documents from the print queue” on page 112 • “Cannot print through USB” on page 113 Incorrect language appears on the display If the "Before you troubleshoot" checklist does ...

4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if your printer does not appe...

Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: M AKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open the printer. 2 Make sure the cartridges are ins...

Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. R EINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see “Replacing ink cartridges” on page 11 for more information. If the cartridges do not seem to fit,...

Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: C HECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB ...

1 Press to turn off the printer. 2 Check the paper tray or lift the scanner unit to check for jammed paper. 3 Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. 4 Press to turn the printer back on. Paper jam in the duplex unit Note: The par...

2 Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. 3 Reinsert the duplex unit. 4 Touch DONE or press , depending on your printer model. 5 From your computer, resume the print job. Paper jam in the ADF (selected models only) Note: The part...

1 Open the ADF door, and then gently pull out the jammed paper. Note: Be careful not to tear the paper while removing it. 2 Close the ADF door. 3 Touch DONE or press , depending on your printer model. 4 From your computer, resume the print job. Paper or specialty media misfeeds These are possible so...

Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: M AXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use. • Minimize the number and size of graphics and images in the document. • Remove as many u...

Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: S ET YOUR PRINTER AS THE DEFAULT PRINTER R EMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit. 2 Remove a...

Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: C HECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB c...

Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack, DSL filter, VoIPdevice, or cable modem where you connected the printer. Make sure yo...

4 Press the arrow buttons to scroll to Auto Fax Convert , and then press . 5 Check to see if automatic fax conversion is set to On. If it is not set to On, press the arrow buttons to select On , and then press . M AKE SURE THAT THE D IAL P REFIX SETTING IS CORRECT The dialing prefix is the number or...

M AKE SURE THAT THE PRINTER MEMORY IS NOT FULL The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink orruns out of paper while receiving the fax, then the printer saves the fax so you can print it later. However, if theprinter memory is full...

Fax error messages on the printer control panel Error Message: What it indicates: Possible solutions: Remote Fax Error The receiving fax machine cannotreceive the fax. The error on thereceiving end could be due to severalfactors. • Resend the fax. There may havebeen a problem with the quality ofthe ...

Error Message: What it indicates: Possible solutions: Failed to Connect Phone Line Error Phone Line Not Connected The printer cannot detect a dial tone. See the “Fax troubleshooting checklist.” Phone Line Busy Your telephone line or the telephoneline of the receiving fax machine isbusy. This happens...

Memory card troubleshooting checklist Before you troubleshoot, use the following checklist to solve most memory card problems: • Make sure that the memory card you are using can be used in the printer. • Make sure the memory card is not damaged. • Make sure memory card contains supported file types....

Photos do not transfer from a memory card across a wireless network If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: M AKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND READY S ELECT THE CORRECT COMP...

Wireless Networking Make sure: • The SSID is correct. Print a network setup page from the printer to check the network settings. • Your WEP key or WPA passphrase is correct (if your network is secure). Log in to the wireless access point (wireless router) and check the security settings. If you are ...

Cannot print and there is a firewall on the computer Third-party (non-Microsoft) firewalls can interfere with wireless printing. If the printer and computer are configuredcorrectly, and the wireless network is working, but the printer will not print wirelessly, then a firewall could be theproblem. I...

Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printeroption when sending a print job, then you can try uninstalling and reinstalling the software. Before you reinstall the software, check the trouble...

S ELECT THE WIRELESS PORT If you have previously set up your printer as a locally attached printer, then you may need to select the wirelessprinter to use the printer wirelessly. 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , o...

C HECK SECURITY KEYS If you are using WEP security A valid WEP key is: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. If you are using WPA security...

M AKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , or click OK . The printer folder opens. 4 Right-click the printer, and then select Properties from the menu. 5 Click the Ports tab...