Datalogic PDA - Manuals

Preface x Falcon ® Management Utility (FMU) Registration Please take a few moments to register electronically with the Datalogic Product Registration Utility, or complete the Pr oduct Registration form located on Data- logic’s website ( www.mobile.datalogic.com ). Datalogic values your feedback. Reg...

User’s Manual 1 Chapter 1 Getting Started Quick Start Following is a brief summary of the steps needed to set up FMU for configur-ing terminals. See the references to each section for further information. 1. Read “System Requirements” on page 4 and “Before You Begin” on page 5 . 2. Set Up Terminals ...

Getting Started 2 Falcon ® Management Utility (FMU) Overview This section covers the following topics: • “Introduction” on page 2 • “Before You Begin” on page 5 • “System Requirements” on page 4 • “Setting Up FMU” on page 8 • “FMU Server Architecture” on page 9 Introduction Datalogic Mobile’s Falcon...

Introduction User’s Manual 3 Features FMU is included with Windows-based Datalogic mobile computers. FMU provides administrators with tools for managing the deployment of terminals, including: • Individual Diagnostic Terminal Update • Group Terminal Update • Wireless Connectivity • Multiple Server S...

Getting Started 4 Falcon ® Management Utility (FMU) System Requirements Supported portables FMU supports Windows ® CE and Windows ® Mobile PDTs and PDAs, including: • Pegaso Industrial PDA • Falcon 4400 Series (Laser & 2D Imager) • Falcon 4220 System Requirements FMU is supported under the follo...

Before You Begin User’s Manual 5 Before You Begin Establish Communication to Terminals Before installing FMU, you must set up communication from the terminal(s) to the host. See “Terminal to FMU Server Communications” on page 49 for information. Installing FMU FMU Installation Options Complete (Work...

Getting Started 6 Falcon ® Management Utility (FMU) 3. After you agree to the EULA and click Next , the Install Options dialog will open. 4. Select the type of install ( Server, Workstation , or Complete System (Work- station + Server) you want to perform and click Next . 5. Continue to follow the o...

Before You Begin User’s Manual 7 Server Directory Share After the FMU Server installation is complete, you will need to share the folder for the directory where the server files were installed (the default is C:\Program Files\Datalogic\FMU\Server). See the help documentation spe-cific to your Window...

Getting Started 8 Falcon ® Management Utility (FMU) Setting Up FMU Depending on the type of install you selected (Server Install, Workstation Install, or Complete System), the process for setup will vary. Complete System If you did a Complete System install (both FMU Console and Server on the same c...

FMU Server Architecture User’s Manual 9 FMU Server Architecture Single Server Support FMU is included with each supported Windows-based Datalogic terminal. FMU Console can connect to a single server and configure individual termi-nals. You can create groups within that server and assign as many term...

Getting Started 10 Falcon ® Management Utility (FMU) Multiple Server Support FMU also enables administrators to manage more than one FMU server from a single console, making it easier and more efficient to manage a large distrib-uted deployment of terminals. Specifically, FMU can manage more than on...

User’s Manual 11 Chapter 2 About FMU Overview This chapter will introduce you to the concepts of FMU. You will find infor-mation that will help you to understand FMU’s technology and interface. You will also find explanations of groups, packages and files and how FMU uses them to provide an easy-to-...

About FMU 12 Falcon ® Management Utility (FMU) For more information on this topic, go to: http://www.microsoft.com (Internet connection required). XML What is XML? XML is defined as Extensible Markup Language (XML). Although it was orig-inally created to be used for data on the web, it also provides...

User Interface User’s Manual 13 With an SNMP agent always running on the terminal, other SNMP-based network management tools, such as HP Openview ® , IBM’s Tivoli, Computer Associates’ Unicenter, or CastleRock SNMPpc ® , may also be used to config- ure/manage the terminals. To support this capabilit...

About FMU 14 Falcon ® Management Utility (FMU) Figure 3. FMU Interface Most features of FMU can be accessed several different ways: Menu Access items from the Menu by clicking on the desired option, then selecting a command. See Menu for a detailed description of each menu item. Toolbar Buttons on t...

FMU Components User’s Manual 15 Shortcut Menu Right-click the selected item in Tree View to open a shortcut menu. Options relevant to the selected component will be displayed. FMU Components This section contains the following items: • “FMU Start Page” on page 15 • “Servers” on page 16 • “Groups” on...

About FMU 16 Falcon ® Management Utility (FMU) Figure 4. FMU Tree View Servers A Server represents an FMU Server. Each server contains defined groups of ter- minals. The server component also contains an Available Packages directory, which holds defined sets of files. • “Managing Servers” on page 25...

FMU Components User’s Manual 17 See “Group Configuration Settings” on page 29 . Assigned Packages Assigned Packages provides a list of those packages assigned to the selected group. When selected, the list of packages for that group will display in the List View. See “Assigning a Package” on page 36...

About FMU 18 Falcon ® Management Utility (FMU) Menu Click on items in the menu to access the menu features. File Figure 5. File Menu The following topics are covered in this section: • Add • Assign Packages • Update Terminal(s) Now • Exit Add Figure 6. Add Menu Add Server Ctrl+Shift+S Adds a new ser...

Menu User’s Manual 19 Assign Packages Adds or removes packages assigned to the selected group. See “Assigning a Package” on page 36 Update Terminal(s) Now Figure 7. Update Terminal(s) Now Menu When Update Terminal Now is selected, the server will send a message to each terminal indicating that the t...

About FMU 20 Falcon ® Management Utility (FMU) Edit Figure 8. Edit Menu Cut (Ctrl+X) Moves the selected data into the clipboard to be pasted in another location. Copy (Ctrl+C) Copies the selected data into the clipboard so it can be pasted in another group or server. Paste (Ctrl+V) Pastes data store...

Menu User’s Manual 21 View Figure 9. View Menu FMU Toolbar Shows/hides the Toolbar . Large Icons Displays list view in Large Icon mode. Small Icons Displays list view in Small Icon mode. List Displays list view in List Icon mode. Details Displays list view in Details mode. Explore Initiates a connec...

About FMU 22 Falcon ® Management Utility (FMU) Figure 10. Go To Menu Help Figure 11. Help Menu The Help menu enables you to retrieve help information quickly. You can also print specific topics from the help system. To access help about a specific dialog from within FMU, press F1. Back (Ctrl+B) Will...

Toolbar User’s Manual 23 Toolbar The FMU Toolbar is provided as a way to access commonly-used functions. Table 1. Toolbar Icons Printing Reports FMU allows you to view and print server log data as well as system reports for individual terminals. System reports include scanner, network, terminal, har...

About FMU 24 Falcon ® Management Utility (FMU) NOTES

User’s Manual 25 Chapter 3 FMU Operation Overview This section covers the following topics: • “Managing Servers” on page 25 • “Working with Groups” on page 29 • “Adding and Assigning Packages” on page 31 • “Terminals” on page 36 • “Working with Files” on page 39 Managing Servers This section contain...

FMU Operation 26 Falcon ® Management Utility (FMU) Adding a Server If you installed the complete system, you do not need to specify the initial server information. During a complete install, a local server is automatically created for you. Additional servers can be added after installation. To add a...

Managing Servers User’s Manual 27 Deleting a Server To delete a server: 1. Select the server you want to delete. 2. Go to the Edit menu and click on Delete . 3. The server reference will be deleted from the FMU Tree View. Server Error Log FMU provides users with the ability to view and print error l...

FMU Operation 28 Falcon ® Management Utility (FMU) 2. Click on Properties in the List View to view Server Properties . 3. View or change information as desired. 4. Click OK to complete. Name Enter the desired server Name. Domain Name or IP Address Enter the server ’ s Domain Name or IP address. Serv...

Working with Groups User’s Manual 29 Working with Groups A Group is a defined set of terminals associated with a specific function, i.e. picking, receiving, etc. See “Groups” on page 16 for more information. A Default Group is created with each server installation. If you want to create more groups,...

FMU Operation 30 Falcon ® Management Utility (FMU) 3. The Configuration Settings dialog will open: Within this dialog you can modify configuration values. The changes will be applied to all terminals within the selected group the next time the terminals are updated. See “Configuration Settings” on p...

Adding and Assigning Packages User’s Manual 31 Renaming a Group To rename a group: 1. In Tree View, click on the group you want to rename. 2. On the Edit menu, select Rename . 3. Type a new name for the group and then click OK . Adding and Assigning Packages A Package is a collection of files that w...

FMU Operation 32 Falcon ® Management Utility (FMU) Adding a Package Use Add Package (Ctrl+Shift+P) to create a new package definition and specify its contents. To add a package: 1. In Tree View, click on Available Packages on the server to which you want to add a new package. 2. On the File menu, cl...

FMU Operation 34 Falcon ® Management Utility (FMU) Adding a Firmware Image File To add Firmware Image files to a package: 1. In Tree View, click on the package to which you want to add firmware image files. 2. On the File menu, click on Add > Firmware Image File to open the Add Firmware Image dia...

Adding and Assigning Packages User’s Manual 35 Viewing a File List The List View displays the files contained within the Package selected in the Tree View. To view a file list: Click on a Package to view the files contained in it. *If not specified, files will be sent to all terminals. Source Displa...

FMU Operation 36 Falcon ® Management Utility (FMU) Assigning a Package Assign packages allows you to assign packages to the selected group. All pack- ages that are available to the selected group will appear. To assign packages: 1. Select the group or package to which you want to assign a package. 2...

Terminals User’s Manual 37 Adding Terminals Terminal Setup Before a terminal can be added to FMU for the first time, the terminal must be set up to recognize FMU. See “Enabling a Terminal for FMU with Direct Connect” on page 50 and “Enabling Terminals for RF Connectivity” on page 52 for detailed inf...

FMU Operation 38 Falcon ® Management Utility (FMU) Delete Terminal To delete a terminal from a group: 1. On the Tree View, click on the terminal you want to delete from the selected group. 2. On the Edit menu, select Delete , or press the Delete key on your com- puter keyboard. The terminal will be ...

Working with Files User’s Manual 39 Working with Files File Properties Figure 17. File Properties About Files File selections are simple file lists selected from a standard Windows dialog box. Files are defined and manipulated at a package level. See “Adding and Assigning Packages” on page 31 and “A...

User’s Manual 41 Chapter 4 Configuration Settings Overview This section covers the following topics: • “Symbology Settings” on page 43 • “Device Settings” on page 44 • “Network Settings” on page 45 • “FDU Configuration Settings” on page 46 • “2D Imager Settings” on page 47 Configuration Settings Eac...

Configuration Settings 42 Falcon ® Management Utility (FMU) Reset Values Globally resets all values in the selected Configuration dialog. Figure 18. Reset Values Factory Default Returns all Configuration items to their factory default settings. All Off Turns every on/off parameter off and sets all m...

Configuration Settings User’s Manual 43 Symbology Settings Symbology Settings in FMU allow you to select desired symbologies and options for terminal bar code scanning. Settings can be applied to entire groups using the Group Configuration feature. For troubleshooting purposes, terminal configuratio...

Configuration Settings 44 Falcon ® Management Utility (FMU) Device Settings FMU’s Device Settings configuration capabilities allow you to perform central- ized, automated updates of selected terminal settings automatically. Figure 20. Configure Device Settings Refer to the PRG for the specific termi...

Configuration Settings User’s Manual 45 Network Settings Click the Network Settings tab to view and select available options. Figure 21. Network Configuration Settings Table 2. Network Configuration Settings Network Settings Description Action Enable DHCP Automates configuring of computers using TCP...

Configuration Settings 46 Falcon ® Management Utility (FMU) FDU Configuration Settings Falcon Desktop Utility (FDU) allows administrators to configure Windows CE or Windows Mobile terminals to control individual user access. See the PRG for your terminal type for detailed information about each para...

Configuration Settings User’s Manual 47 2D Imager Settings This panel contains settings for 2D bar code symbologies, as well as configura-tion items for Image Capture. 2D Imager Settings in FMU allow you to set additional symbologies beyond those listed in the Symbology tab. These con-figuration ite...

User’s Manual 49 Chapter 5 Terminal to FMU Server Communications Overview Prior to installing FMU for the first time, you should set up terminals to com-municate with FMU. This requires the completion of two steps: 1. Establish communication from the terminal(s) to the host computer. Set up a connec...

Terminal to FMU Server Communications 50 Falcon ® Management Utility (FMU) Direct Connect For terminals using a physical connection, communication needs to be estab-lished with the computer where the FMU Server will be installed. Please refer to the PRG for your terminal type, included on the Datalo...

Direct Connect User’s Manual 51 Explore Terminal Use the Microsoft ActiveSync Explore option to view directory structure on direct connect terminals. Refer to the PRG for your terminal for instructions on establishing a direct connection between the terminal and PC. Updating Terminals Placing the te...

Terminal to FMU Server Communications 52 Falcon ® Management Utility (FMU) RF Connection For RF units, terminal(s) need to have existing communication to a wireless network. See the PRG for your terminal for complete information. Enabling Terminals for RF Connectivity Each terminal that you want to ...

RF Connection User’s Manual 55 Exploring an RF Terminal You can use FMU to view the contents of a terminal’s memory, similar to the way you view files in Windows Explorer. FMU uses FTP technology to estab-lish communication with the terminal. ActiveSync must be installed on the machine where the FMU...

Terminal to FMU Server Communications 56 Falcon ® Management Utility (FMU) Figure 26. Terminal Updater prompt If the operator taps Yes , the terminal will be immediately updated. Scheduled Update Time A second option is available only on the terminal itself. This option is config-urable from the Fal...

RF Connection User’s Manual 57 2. Click on Terminal Configuration in the terminal List View pane. 3. Terminal Configuration will open: Within this dialog you can modify configuration values for the selected termi-nal. See “Configuration Settings” on page 41 for a detailed description of each configu...

Terminal to FMU Server Communications 58 Falcon ® Management Utility (FMU) Terminal Report A Terminal Report lists the following information: • Scanner settings • Device settings • Network settings • FDU settings To access a terminal report: 1. Expand the view of the terminal you want to configure b...

User’s Manual 59 Appendix A SNMP Interface Overview SNMP Concepts The Simple Network Management Protocol (SNMP) is a standardized proto-col for network management services using a client/server model. The network management program (client) issues queries and commands to the remote device (agent/ser...

SNMP Interface 60 Falcon ® Management Utility (FMU) Datalogic MIBs Beyond the standard values, SNMP allows manufacturers to define their own private MIBs. For example, Datalogic has been assigned a MIB by the Internet Assigned Numbers Authority that allows Datalogic to define SNMP values relating sp...

User’s Manual 61 Appendix B DHCP Server Setup Setting up your DHCP Server In order for FMU to be able to use DHCP Discovery, the network DHCP Server must be configured to provide an FMU server address. To set up your DHCP Server to supply the FMU Server information to each terminal, you will need to...

User’s Manual 63 Appendix C Troubleshooting Overview This section contains the following information: • “RF Connectivity” on page 64 • “Windows Firewall Issues” on page 65 • “Network Domain File Transfer Troubleshooting” on page 69 • “Windows XP Home” on page 72 • “Sample Reports” on page 75 • “Tech...

Troubleshooting 64 Falcon ® Management Utility (FMU) RF Connectivity Use the RF Connectivity Troubleshooting Flowchart when experiencing prob-lems connecting a Datalogic terminal to a host. If you have questions, please call Datalogic Mobile Technical Support. Figure 27. RF Connectivity Troubleshoot...

Windows Firewall Issues User’s Manual 65 Windows Firewall Issues How to Open Ports in the Windows Firewall To work correctly, the FMU server must be able to send and receive informa-tion over the network. The information enters your computer through an inbound port. After you turn on a firewall, the...

Windows Firewall Issues User’s Manual 67 4. Click on the Exceptions tab. If you want to view the Port number for a service, click Edit . 5. Click Add Port .

Troubleshooting 68 Falcon ® Management Utility (FMU) 6. Enter the Port number (refer to Table 4 on page 65 ). In the Name field, enter a name to identify the port you want to open. Enter a name that will help you remember the service and the port, such as those listed in Table 4 on page 65 . You can...

Network Domain File Transfer Troubleshooting User’s Manual 69 Network Domain File Transfer Troubleshooting If any of the files to be sent to a terminal are located on a computer other than the one designated as the FMU Server, those files need to be shared. Because FMU Server runs as a Windows servi...

Troubleshooting 70 Falcon ® Management Utility (FMU) 3. Double-click FMU Server to display its Properties. 4. Click the Log On tab and choose This account: . Enter a valid domain user name and password.

Troubleshooting 72 Falcon ® Management Utility (FMU) Windows XP Home Creating a Share in Windows XP Home Installing the Server Only component using XP Home Windows XP Home Setup Windows XP Home does not allow for an Active Directory domain. If install-ing on a system running Windows XP Home for a se...

Troubleshooting 74 Falcon ® Management Utility (FMU) Technical Support Datalogic Mobile Website Support The Datalogic Mobile website ( www.mobile.datalogic.com ) is the complete source for technical support and information for Datalogic products. The site offers the Datalogic TekForum, product suppo...

Sample Reports User’s Manual 75 Sample Reports Terminal Report See “Terminal Report” on page 58 for information about accessing a Terminal Report. Figure 28. Sample Terminal Report Terminal Report: F00000001 Symbologies Code 39 Enable Code 39 Yes Enable Checksum No Send Checksum No Full ASCII Mode Y...

User’s Manual 77 Appendix D Glossary Many definitions for this Glossary were taken directly from the Microsoft Developer’s Network website at http://msdn.microsoft.com/library/default.asp . 1D Bar Code A traditional linear bar code. The code itself contains no information about the item to which it ...

User’s Manual 79 ISSN International Standard Serial Number. An ISSN consists of eight digits comprising two groups of four digits each, separated by a hyphen. The eighth digit is a check digit used as a computer validity check; it consists of a number between 0 and 9 or an uppercase X (for the arabi...

User’s Manual 81 I NDEX .NET 11 A Add Server 18 Adding a Server 26 Adding a Terminal 37 architecture 9 B Basic Files 39 C Complete System 8 Configuration Settings 41 context sensitive help 77 control 77 D Datalogic MIBs 60 Delete Terminal 38 Deleting a Server 27 device partnership 78 Device Settings...

ASCII Character Set The table on this page shows a set of ASCII characters and their corresponding Hex Val-ues. The Hex Values in this table are needed for setting symbology specific label identifi-ers, as well as enabling custom prefix and suffix characters. ASCII Char. Hex Value ASCII Char. Hex Va...