Page 2 - 5 Volvo Drive
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2005 Crestron Electronics, Inc.
Page 3 - Contents; Operations & Installation Guide – DOC. 6313A
Crestron QM-FTCC FlipTop Computer Center Contents FlipTop Computer Center: QM-FTCC 1 Introduction .......................................................................................................... 1 Features and Functions..........................................................................
Page 5 - Introduction; Features and Functions; DESCRIPTION MODEL; Built-in engravable* keypad with 10 to 20 buttons with LEDs
Crestron QM-FTCC FlipTop Computer Center FlipTop Computer Center: QM-FTCC Introduction Features and Functions The QM-FTCC FlipTop Computer Center is part of the Crestron MediaManager™ line of network devices, room control systems and signal routing solutions. It is available in six different models....
Page 6 - This Cresnet; QuickMedia Transport System
FlipTop Computer Center Crestron QM-FTCC This Cresnet ® device uses QuickMedia™ technology to facilitate an uncomplicated connection of audio, video, and computer equipment. All media and control signals are routed via a single QuickMedia cable for simple installation. A complete integrated room sol...
Page 7 - cable in siamese jackets.; Operations & Installation Guide – DOC. 6313A
Crestron QM-FTCC FlipTop Computer Center CresCAT-QM cable. Installation of any QM device is as simple as installing one set of QM wires from output to input. Installations are flexible, affordable, and fast. The Crestron QuickMedia cable “CresCAT-QM” contains one CAT5E cable and one Cresnet ® cable ...
Page 8 - Specifications; Specifications for the QM-FTCC are given in the following table.; SPECIFICATION DETAILS; NOTE; : Crestron software and any files on the website are for Authorized
FlipTop Computer Center Crestron QM-FTCC Specifications Specifications for the QM-FTCC are given in the following table. QM-FTCC Specifications SPECIFICATION DETAILS Cresnet Power Usage 8 Watts (0.33 Amp @ 24 VDC) Default Network ID 1A Video Formats RGBHV (VGA), RGsB, YP B P R Video Detection Within...
Page 9 - Physical Description; Refer to the physical views shown below.
Crestron QM-FTCC FlipTop Computer Center Physical Description Refer to the physical views shown below. QM-FTCC Open View QM-FTCC Physical Dimensions – Top View QMI-FTCC Physical Dimensions – Top View Operations & Installation Guide – DOC. 6313A FlipTop Computer Center: QM-FTCC • 5
Page 12 - Buttons; Numbers in this illustration are for programming purposes only.
FlipTop Computer Center Crestron QM-FTCC QM-FTCC Physical Dimensions - Side View QMI-FTCC Physical Dimensions - Side View Controls and Ports (Top) Buttons The QM-FTCC can have 10 to 20 engravable, replaceable, programmable buttons. All buttons are functionally identical and have light emitting diode...
Page 13 - COMPUTER; . Refer to the following table for the DB15HD; PIN FUNCTION PIN FUNCTION; AC Outlet; The international AC outlet is rated 250 VAC @ 10 Amps, 50 – 60 Hz.
Crestron QM-FTCC FlipTop Computer Center COMPUTER This female DB15HD connector is used for connecting a computer’s RGB video output to the presentation system. A corresponding 3.5 mm mini-jack is provided for the computer sound card output. This port can automatically detect the presence of an H-syn...
Page 14 - PIN SIGNALS; NET
FlipTop Computer Center Crestron QM-FTCC Ethernet 8 1 An 8-pin RJ-45 port is used for connection to the Ethernet, providing local area network or Web access (cable is not supplied). Refer to the following table for the Ethernet connector signals and use an appropriate cable. Ethernet Connector Pinou...
Page 15 - QM; Always use CresCAT-QM cable to make QuickMedia connections.; Ethernet; NUMBER; AC Power
Crestron QM-FTCC FlipTop Computer Center QM 8 1 This eight-pin RJ-45 transport port, located on the bottom side of the QM-FTCC, allows connection of the QuickMedia cable. It carries audio, video, and microphone signals over CresCAT-QM cable to a QuickMedia receiver or switcher. For more information ...
Page 16 - Indicators; Indicators are not included with NB models.; SETUP LED and Pushbutton; pushbutton is located on; SETUP; pushbutton and its associated; Industry Compliance; This device complies with part 15 of the FCC rules. Operation is
FlipTop Computer Center Crestron QM-FTCC The international version (QMI-FTCC) is equipped with a standard IEC-320 electrical appliance coupler. The IEC (International Electrotechnical Commission) is the international standards and conformity assessment body for all fields of electrotechnology. Indic...
Page 17 - Setup; Network Wiring; In order to ensure optimum performance over the full range of; R x P
Crestron QM-FTCC FlipTop Computer Center Setup Network Wiring CAUTION: In order to ensure optimum performance over the full range of your installation topology, Crestron Certified Wire, and only Crestron Certified Wire, may be used. Failure to do so may incur additional charges if support is require...
Page 18 - QM Network Wiring; Crestron Toolbox
FlipTop Computer Center Crestron QM-FTCC QM Network Wiring When connecting multiple QM devices, the route between a QM origination point (e.g., QM-FTCC) and a QM endpoint (e.g., QM-RMCRX-BA) cannot have more than two midpoints (e.g., QM-MD7x2 or other QM switchers). Refer to the following diagram wh...
Page 19 - Device Tree; Change Network ID
Crestron QM-FTCC FlipTop Computer Center changed from a personal computer (PC) using SystemBuilder ™ or Crestron Toolbox. NOTE: For detailed information on establishing communication between the PC and control system, refer to “Communication Settings” on page 44. If communication cannot be establish...
Page 20 - Enter a new Net ID and press; Enter; Installation; This section does not apply to NB models.; KIT NUMBER; Button Installation; be replaced from the rubber membrane.
FlipTop Computer Center Crestron QM-FTCC Network Device Tree – Sub-Menu 5. Enter a new Net ID and press Enter . Enter New Net ID Repeat this procedure for each additional network device requiring a Net ID change. Installation NOTE: This section does not apply to NB models. The QM-FTCC is shipped wit...
Page 21 - The removable buttons fit snugly on the rubber membrane. Remove; QM-FTCMK Cable Management Plate; Order the QM-FTCMK Cable Management Kit for domestic models.; PART DESCRIPTION
Crestron QM-FTCC FlipTop Computer Center 3. Carefully press the two small replacement buttons in place, making sure LED window faces up. Use care not to dislodge the membrane and circuit board. NOTE: The removable buttons fit snugly on the rubber membrane. Remove carefully to avoid pulling the membr...
Page 23 - Mounting to Surface; : Before inserting the QM-FTCC in the mounting hole, ensure that all
Crestron QM-FTCC FlipTop Computer Center Cable Loops Through the Cable Plate NOTE: Ensure that the cables have sufficient clearance to enable smooth movement. Allow approximately 40 inches (102 cm) from the top surface of the FlipTop box. Mounting to Surface The QM-FTCC is designed to mount in a hor...
Page 24 - Slide the mounting brackets over the #6-32 screws and tighten the
FlipTop Computer Center Crestron QM-FTCC Mounting Parts Supplied with the QM-FTCC PART DESCRIPTION QUANTITY Screw #6-32, Pan Head, Phillips 8 Screw #10, Pan Head, Phillips 4 Mounting Bracket 2 1. Install the eight supplied #6-32 screws, but do not tighten (four on the front side and four on the rear...
Page 25 - Be careful not to press the buttons while closing the FlipTop, even; Hardware Hookup; To prevent overheating, do not operate this product in an area that
Crestron QM-FTCC FlipTop Computer Center Mounting Bracket Installation NOTE: Be careful not to press the buttons while closing the FlipTop, even though the buttons are disabled when the FlipTop begins to close and all pressed buttons are released. Hardware Hookup Refer to the following hookup diagra...
Page 26 - Do not connect the shield to earth ground at the QM-FTCC.
FlipTop Computer Center Crestron QM-FTCC Underside Connections Ground Wire Connections Proper grounding is required. Connect the ground from the QM transmitter (QM-FTCC) to earth ground. Connect the Cresnet shield at the QM-RMCRX-BA to the chassis ground provided on the QM-RMCRX-BA. The QM-RMCRX-BA ...
Page 27 - Configuration Software; Have a question or comment about Crestron software?; Crestron software and any files on the website are for Authorized
Crestron QM-FTCC FlipTop Computer Center Configuration Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s Tru...
Page 28 - Configuring with SystemBuilder; Crestron SystemBuilder version 2.0 or higher is required.; Creating a QuickMedia System in SystemBuilder; SystemBuilder and select; Blank System
FlipTop Computer Center Crestron QM-FTCC Configuring with SystemBuilder The easiest method of programming, but does not offer as much flexibility as SIMPL Windows. Crestron SystemBuilder offers automatic programming for such residential and commercial applications as audio distribution, home theater...
Page 29 - You can select any 2-Series or QM control processor as the master.; Next; to continue
Crestron QM-FTCC FlipTop Computer Center 2. Select the plug-in for a QuickMedia system. SystemBuilder – “Plug-in Selection” Window 3. Select the control processor. NOTE: You can select any 2-Series or QM control processor as the master. SystemBuilder – Select a Control Processor (As the Master) 4. S...
Page 30 - Assign; Yes
FlipTop Computer Center Crestron QM-FTCC 6. Select the device and then click the Assign QuickMedia Devices and Routing button located on the menu bar, and drag the QM devices from the library on the right side, to the QM system on the left side. SystemBuilder – Menu Bar, Assign Quick Media Devices a...
Page 32 - Build the program. The “Finish” window affords an opportunity to; Build; and; Upload; button
FlipTop Computer Center Crestron QM-FTCC Routing Example – Right-Click on QM Connector 9. Build the program. The “Finish” window affords an opportunity to set/reset network IDs and verify hardware network IDs. 10. After completing your SystemBuilder program, click the Build and Upload System button ...
Page 33 - Setting Net IDs in SystemBuilder; After completing your SystemBuilder program, click the; Build and
Crestron QM-FTCC FlipTop Computer Center SystemBuilder – “Finish” Window Setting Net IDs in SystemBuilder SystemBuilder provides a convenient method of selecting and assigning Net IDs to devices. 1. Ensure that all network devices are connected to the control system. 2. After completing your SystemB...
Page 34 - Set Network IDs...; button to assign
FlipTop Computer Center Crestron QM-FTCC SystemBuilder – “Finish” Window 3. On the “Finish” window, click the Set Network IDs… button to assign the network IDs. SystemBuilder provides three methods for assigning Net IDs. • Drag and drop a device from the program tree on the left onto the device in t...
Page 35 - Configuring with SIMPL Windows; While SIMPL Windows can be used to configure the QM-FTCC,
Crestron QM-FTCC FlipTop Computer Center SystemBuilder – “Set Network IDs” Window Configuring with SIMPL Windows NOTE: While SIMPL Windows can be used to configure the QM-FTCC, Crestron recommends SystemBuilder software for configuring and tuning a QuickMedia system. NOTE: The following are acceptab...
Page 36 - Device Library; C2Net-Device Slot in Configuration Manager; System Views; Add Item; from the submenu. Then select the device
FlipTop Computer Center Crestron QM-FTCC only. New users may be required to register to obtain access to certain areas of the site (including the FTP site). NOTE: The information in this section assumes that the reader has knowledge of SIMPL Windows. If not, refer to the extensive help information p...
Page 37 - Setting the Net ID in Device Settings; Net ID
Crestron QM-FTCC FlipTop Computer Center QM-FTCC Control Module Within this module are three slots, Basic Control, Microphone Controls and Buttons. Drag and drop the QM-FTCC module onto the C2Net-Device slot. This symbol has default Net ID 1A. C2Net-Device, Slot 5 Setting the Net ID in Device Settin...
Page 38 - This procedure sets the Net ID for the QM-FTCC in the program only.; Symbols in Programming Manager; Detail View; Basic Controls; The Basic Controls module is built into slot 01 of the QM-FTCC.
FlipTop Computer Center Crestron QM-FTCC “Device Settings” Window NOTE: This procedure sets the Net ID for the QM-FTCC in the program only. It does not automatically set the Net ID for the QM-FTCC hardware. SIMPL Windows automatically changes Net ID values of a device added to a program if a duplica...
Page 39 - DESCRIPTION; Microphone Controls
Crestron QM-FTCC FlipTop Computer Center NOTE: Use an Analog Initialize to send a decimal input signal to the symbol. QM-FTCC Basic Controls – Signal Descriptions SIGNAL TYPE AND NAME DESCRIPTION Digital output: < RGB Detect > Indicates that TTL H-sync is detected on the COMPUTER input. The fe...
Page 42 - It cannot be switched on an individual microphone input.
FlipTop Computer Center Crestron QM-FTCC QM-FTCC Microphone Control – Signal Descriptions (continued) SIGNAL TYPE AND NAME DESCRIPTION Analog outputs: < Mic1GatingLevel-F > < Mic2GatingLevel-F > Indicates the gating level for the corresponding MIC/LINE input. Analog inputs: < Mic1Gain...
Page 43 - Mic2GatingLevel
Crestron QM-FTCC FlipTop Computer Center NOTE: < AttackTime> and < DecayTime> are applied to both microphone inputs. NOTE: The gating level indicators will still function even if the gating function is not enabled. NOTE: Nominal indication is reported at 20 dB below input clip level. Cli...
Page 44 - SIGNAL TYPE AND NAME
FlipTop Computer Center Crestron QM-FTCC QM-FTCC Symbol – Detail View of Buttons QM-FTCC Buttons – Signal Descriptions SIGNAL TYPE AND NAME DESCRIPTION Digital Outputs: Button presses/vertical pair < Press1 >, < Press6 > Button presses/vertical pair < Press2 >, < Press7 > But...
Page 45 - Example Program; Definitions
Crestron QM-FTCC FlipTop Computer Center QM-FTCC Buttons – Signal Descriptions (continued) SIGNAL TYPE AND NAME DESCRIPTION Digital output: < FlipTopOpen > Indicates that the FlipTop cover is fully open. The feedback remains high for as long as the cover is open. If the cover is not fully open...
Page 46 - Gain
FlipTop Computer Center Crestron QM-FTCC Gain An adjustable amplification to accommodate varying input signal levels. Gating Gating is a function that mutes a microphone signal when the input sound level is below a user-set threshold (gating level). The following diagram demonstrates clipping, attac...
Page 47 - Setting the Gating Level; Mute
Crestron QM-FTCC FlipTop Computer Center Use the Realtime Mode in SystemBuilder to control phantom power, gain and gate settings, and to monitor the gate, normal, and clip level indicators. For information on using SystemBuilder software, refer to the extensive help information provided with the sof...
Page 48 - Uploading and Upgrading; ) for the latest versions of software and; Communication Settings; For laptops and other PCs without a built-in RS-232 port, Crestron
FlipTop Computer Center Crestron QM-FTCC 5. Set the system output volume to a desirable listening level. While providing realistic voice input and background noise levels, adjust the gating level and attack/decay times to eliminate undesired input while providing the best content quality. Uploading ...
Page 49 - Pins; Tools
Crestron QM-FTCC FlipTop Computer Center Connect the COM B port on the QM-RMCRX-BA control system to one of the COM ports (usually COM 1) on the PC. The QM-RMCRX-BA requires the use of a null-modem RS-232 cable with DB9 female connectors on both ends. Most cavailable cables are acceptable; they shou...
Page 50 - After setting the correct parameters, click; OK; to return to the Crestron
FlipTop Computer Center Crestron QM-FTCC Crestron Toolbox – “Address Book” Window The PC communication settings specified in the address book should match the protocol that the QM-RMCRX-BA expects. The settings are as follows: • Port = COM 1 through COM 8. Select the correct COM port on the PC. • Ba...
Page 51 - Uploading a SIMPL Windows Program; Upload via SIMPL Windows; Open; Upload via Crestron Toolbox; Functions
Crestron QM-FTCC FlipTop Computer Center System Info Window NOTE: To enter the console mode, click the console mode icon . Uploading a SIMPL Windows Program A control system source file has the extension .smw. A compiled SIMPL Windows file has the extension .spz for a 2-Series control system. The SI...
Page 52 - Functions | SIMPL Program...; The available functions depend on the type of device.
FlipTop Computer Center Crestron QM-FTCC Crestron Toolbox– Tools | System Info 3. Select Functions | SIMPL Program… Functions Menu – SIMPL Program Selection NOTE: The available functions depend on the type of device. The “SIMPL Program” window permits you to browse for a compiled program file (.spz)...
Page 53 - Browse for the appropriate .spz file in the “Open” window, and click; When the “SIMPL Program” window reappears, click; Send; . Details about the current program
Crestron QM-FTCC FlipTop Computer Center “SIMPL Program” Window 4. Browse for the appropriate .spz file in the “Open” window, and click Open. “Open” Window 5. When the “SIMPL Program” window reappears, click Send . 6. To verify that the program has been transferred successfully, select Functions | S...
Page 54 - Firmware Upgrade
FlipTop Computer Center Crestron QM-FTCC Firmware Upgrade A firmware upgrade file has the extension .upg. To take advantage of all the QM-FTCC features, it is important that the unit contains the latest firmware available. Please check the Crestron website for the latest version of firmware. Not eve...
Page 55 - The “Firmware” window displays the model and current firmware; Upload New Firmware; to begin the transfer.; The “Firmware” window reopens and indicates the new firmware
Crestron QM-FTCC FlipTop Computer Center 5. The “Firmware” window displays the model and current firmware version. Click Upload New Firmware . “Firmware” Window 6. The Open window allows you to browse to the desired filename (.upg) file. Click Open to begin the transfer. “Open” Window 7. The “Firmwa...
Page 56 - Problem Solving; TROUBLE
FlipTop Computer Center Crestron QM-FTCC Problem Solving The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. QM-FTCC Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION N...
Page 57 - CresnetID; Further Inquiries
Crestron QM-FTCC FlipTop Computer Center QM-FTCC Troubleshooting (continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Incorrect peak setting. Adjust QM-RMCRX-BA peak control until audio is restored. For more information refer to the latest version of the QM-RMCRX-BA Operations Guide (Doc. 6332). ...
Page 58 - Appendix A: International Receptacles; DESCRIPTION COUNTRIES
FlipTop Computer Center Crestron QM-FTCC Appendix A: International Receptacles PART NUMBER DESCRIPTION COUNTRIES 6003287 PWR-AU-B POWER RECEPTACLE, AUSTRALIA, 250V, 10A, BLK Australia, Fiji, New Zealand, Papua New Guinea 6003288 PWR-EU-B POWER RECEPTACLE, EUROPEAN "SCHUKO", 250V, 16A, BLK Au...
Page 59 - Appendix B: QuickMedia Installation and; Installation Notes; Manual Compensation; Auto Compensation; preset
Crestron QM-FTCC FlipTop Computer Center Appendix B: QuickMedia Installation and Compensation Installation Notes You must pass audio through from transmitters to receivers even if you are not using the audio signal. The information required for auto-compensation is transmitted along with the audio. ...
Page 60 - Auto Compensation with a Self-Peaking Receiver; QM devices that do not have self-peaking include:; Switchers
FlipTop Computer Center Crestron QM-FTCC Auto Compensation with a Self-Peaking Receiver Crestron's innovative self-peaking audio circuit eliminates the need to peak the audio signal. Without self-peaking the same peak and boost values are applied equally to the video and audio signals. When these si...
Page 61 - Compatibility Charts; The cable exiting the QM-AE is a loop-through and is not listed as a
Crestron QM-FTCC FlipTop Computer Center Compatibility Charts Under certain circumstances, the audio and video may be acceptably peaked even though the audio and video path lengths are different. Because the audio signal is digital, and more forgiving than the video signal, it may be possible to pea...
Page 63 - Return and Warranty Policies; Merchandise Returns / Repair Service; Trademark Information
Crestron QM-FTCC FlipTop Computer Center Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request a...