Page 2 - 5 Volvo Drive
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2008 Crestron Electronics, Inc.
Page 3 - Contents
Crestron DM-RMC-100 DigitalMedia ™ Room Controller Contents DigitalMedia ™ Room Controller: DM-RMC-100 1 Introduction ............................................................................................................................... 1 Features and Functions ................................
Page 5 - Introduction; Features and Functions
Crestron DM-RMC-100 DigitalMedia ™ Room Controller DigitalMedia ™ Room Controller: DM-RMC-100 Introduction The DigitalMedia ™ (DM) Room Controller (RMC) is a digital media receiver and display controller designed to convert DigitalMedia to regular HDMI. It features a low-profile design perfect for i...
Page 7 - Specifications; SPECIFICATION DETAILS
Crestron DM-RMC-100 DigitalMedia ™ Room Controller For more information on this and other DM-RMC-100 applications, refer to the latest revision of the Crestron DigitalMedia ™ Design Guide (Doc. 4789), which is available from the Crestron website ( www.crestron.com/manuals ). Specifications Specifica...
Page 8 - Physical Description
DigitalMedia ™ Room Controller Crestron DM-RMC-100 Physical Description This section provides information on the connections, controls and indicators available on your DM-RMC-100. DM-RMC-100 Overall Dimensions (Front View) 1 2 3 4 5 5.15 in. (13.08 cm) 4.53 in (11.51 cm) DM-RMC-100 Overall Dimension...
Page 9 - INDICATORS; PWR LED
Crestron DM-RMC-100 DigitalMedia ™ Room Controller DM-RMC-100 Overall Dimensions (Rear View) 12 13 14 Connectors, Controls & Indicators # CONNECTORS 1 , CONTROLS & INDICATORS DESCRIPTION 1 PWR LED (1) Green LED indicates operating power supplied via DMNet control network. 2 DM LINK LED (1) A...
Page 10 - Green
DigitalMedia ™ Room Controller Crestron DM-RMC-100 Connectors, Controls & Indicators (Continued) # CONNECTORS 1 , CONTROLS & INDICATORS DESCRIPTION 3 VIDEO LED (1) Red/green dual color LED indicates video signal presence and lock status: Green : Indicates that the device is receiving video R...
Page 11 - USB
Crestron DM-RMC-100 DigitalMedia ™ Room Controller Connectors, Controls & Indicators (Continued) # CONNECTORS 1 , CONTROLS & INDICATORS DESCRIPTION 8 USB (1) USB Type A female USB 1.1 port for mouse, keyboard, game controller, or other USB HID device. 9 RELAY 1, 2 (1) 4-pin 3.5mm detachable ...
Page 12 - DMNet
DigitalMedia ™ Room Controller Crestron DM-RMC-100 Connectors, Controls & Indicators (Continued) # CONNECTORS 1 , CONTROLS & INDICATORS DESCRIPTION 13 LAN 3 (1) 8-wire RJ-45 female; 10BaseT/100BaseTX Ethernet switch port. 14 DMNet 5, 6 (1) 4-pin 3.5mm detachable terminal block, DMNet port; C...
Page 14 - Industry Compliance; This device complies with part 15 of the FCC rules. Operation is
DigitalMedia ™ Room Controller Crestron DM-RMC-100 Industry Compliance This unit has been manufactured to comply with UL’s Standards for Safety in Canada and the United States. Formal approval is pending. As of the date of manufacture, the DM-RMC-100 has been tested and found to comply with specific...
Page 15 - Setup; Network Wiring
Crestron DM-RMC-100 DigitalMedia ™ Room Controller Setup Network Wiring When wiring the DMNet network, consider the following: NOTE: DMNet wiring and Cresnet ® wiring are not compatible. • Use Crestron Certified Wire. • Use Crestron power supplies for Crestron equipment. • Provide sufficient power t...
Page 16 - LAN; port using
DigitalMedia ™ Room Controller Crestron DM-RMC-100 • Metal mounting plate (supplied) • 4-Pin connector plugs (supplied) It is assumed that DigitalMedia cable (DM-CBL) has been fed through an installed two-gang electrical box, 85mm European or 1900 electrical box (not supplied) and wiring has been ve...
Page 17 - METAL MOUNTING PLATE; Hardware Hookup
Crestron DM-RMC-100 DigitalMedia ™ Room Controller Mounting DM-RMC-100 into Electrical Box DM-RMC-100 METAL MOUNTING PLATE (2019091) DRYWALL MOUNTING SCREWS (4) (2007215) Hardware Hookup Make the necessary connections as called out in the illustration that follows this paragraph. Refer to “Network W...
Page 19 - ETHERNET EQUIPPED; Ensure the unit is properly grounded.
Crestron DM-RMC-100 DigitalMedia ™ Room Controller Hardware Connections for the DM-RMC-100 (Back View) LAN: ETHERNET EQUIPPED DISPLAY OR OTHER DEVICE DM INPUT DMNet NOTE: Ensure the unit is properly grounded. NOTE: For optimum performance, Crestron strongly recommends using DM-CBL DigitalMedia ™ cab...
Page 20 - Uploading and Upgrading; Establishing Communication; Use Crestron Toolbox; Indirect Communication; switcher via DMNet.
DigitalMedia ™ Room Controller Crestron DM-RMC-100 Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is neces...
Page 21 - Firmware; Select; Functions | Firmware...; Program Checks; Using Crestron Toolbox, display the network device tree (; Network Device Tree; ) to show all network devices connected to
Crestron DM-RMC-100 DigitalMedia ™ Room Controller Firmware Firmware files may be distributed from programmers to installers or from Crestron to dealers. Firmware upgrades are available from the Crestron website as new features are developed after product releases. For details on upgrading, refer to...
Page 22 - Problem Solving; Troubleshooting; TROUBLE; LED; LED
DigitalMedia ™ Room Controller Crestron DM-RMC-100 Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. DM-RMC-100 Troubleshooting TROUBLE POSSIBLE...
Page 23 - DM LINK; does
Crestron DM-RMC-100 DigitalMedia ™ Room Controller DM-RMC-100 Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION DM LINK LED does not illuminate. Device is not receiving DMNet signal. Verify DMNet is properly attached. PWR LED does not illuminate. Device is not receiving power. ...
Page 24 - Check Network Wiring; Use only Crestron power supplies for Crestron; EIG; connector on the DM switcher is used to jumper in external
DigitalMedia ™ Room Controller Crestron DM-RMC-100 Check Network Wiring Use the Right Wire In order to ensure optimum performance over the full range of your installation topology, Crestron Certified Wire and only Crestron Certified Wire may be used. Failure to do so may incur additional charges if ...
Page 25 - Reference Documents; List of Related Reference Documents; DOCUMENT TITLE; Further Inquiries; ) to ask questions about Crestron products.; Future Updates
Crestron DM-RMC-100 DigitalMedia ™ Room Controller NOTE: All Crestron certified DMNet wiring must consist of two twisted pairs. One twisted pair is the +24V conductor and the GND conductor and the other twisted pair is the A conductor and the B conductor. Reference Documents The latest version of al...
Page 26 - Return and Warranty Policies; Merchandise Returns / Repair Service
DigitalMedia ™ Room Controller Crestron DM-RMC-100 Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CR...