Comfort Glow CCL3930PRA - Manuals

Page 2 - TABLE OF CONTENTS

www.desatech.com 111161-01D 2 WARNING: Improper installation, adjustment, altera-tion, service, or maintenance can cause injury or prop-erty damage. Refer to this manual for correct installationand operational procedures. For assistance or addi-tional information consult a qualified installer, servi...

Page 3 - SAFETY INFORMATION; DANGER: Carbon monoxide; Carbon Monoxide Poisoning:; Get; Have heater serviced. Some; WARNING: Any change to; This appliance is only for use with the type of

www.desatech.com 111161-01D 3 SAFETY INFORMATION WARNING: This product con- tains and/or generates chemicalsknown to the state of Californiato cause cancer or birth defects,or other reproductive harm. IMPORTANT: Read this owner’smanual carefully and completelybefore trying to assemble, oper-ate, or ...

Page 4 - Continued; LOCAL CODES

www.desatech.com 111161-01D 4 SAFETY INFORMATION Continued 3. To prevent performance problems, the use of a propane/LP fuel tank of less than 100 lb.capacity is not recommended (propane/LPunits only). 4. If you smell gas • shut off gas supply• do not try to light any appliance• do not touch any elec...

Page 5 - Log Set; CAUTION: Do not remove; Remove logs and heater base assembly from; OPERATION; WARNING: This heater shall

www.desatech.com 111161-01D 5 PRODUCT IDENTIFICATION Figure 1 - Vent-Free Gas Log Heater (Logs May Vary By Model) Log Set ControlKnob BaseGrate PiezoIgnitor OptionalRemoteControl OptionalSelectorSwitch FlameAdjustmentKnob UNPACKING CAUTION: Do not remove the data plates attached to theheater base as...

Page 6 - The following are excerpts from; Gas furnace

www.desatech.com 111161-01D 6 AIR FOR COMBUSTION AND VENTILATION Continued PROVIDING ADEQUATEVENTILATION The following are excerpts from National Fuel Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Airfor Combustion and Ventilation. All spaces in homes fall into one of the three fol-lowing ventilation ...

Page 7 - WARNING: If the area in; AIR FOR COMBUSTION; Ventilation Air From Inside Building; National Fuel Gas; Figure 3 - Ventilation Air from Outdoors; for required size of ventilation grills or ducts.

www.desatech.com 111161-01D 7 * Do not include direct-vent gas appliances. Di-rect-vent draws combustion air from the outdoorsand vents to the outdoors. Example: Gas water heater _________ Btu/Hr Vent-free fireplace + ________ Btu/Hr Total = ________ Btu/Hr 4. Compare the maximum Btu/Hr the space ca...

Page 8 - Vent-free heaters add moisture to; CHECK GAS TYPE; INSTALLATION; WARNING: Make sure the

www.desatech.com 111161-01D 8 WARNING: Seal any fresh air vents or ash clean-out doorslocated on floor or wall of fire-place. If not, drafting may causepilot outage or sooting. Use aheat-resistant sealant. Do notseal chimney flue damper. WARNING: Never install the heater• in a bedroom or bathroom un...

Page 9 - WARNING: This appliance; INSTALLATION AND CLEARANCES; WARNING: Maintain the; Example

www.desatech.com 111161-01D 9 INSTALLATION Continued WARNING: This appliance is equipped for (natural or pro-pane/LP) gas. Field conversionis not permitted. INSTALLATION AND CLEARANCES (Vent-Free Operation Only) WARNING: Maintain the minimum clearances. If you can,provide greater clearances fromfloo...

Page 10 - If Using Mantel; If you cannot meet these minimum; Install fireplace hood; MANTEL CLEARANCES; Determining Minimum Mantel Clearances

www.desatech.com 111161-01D 10 INSTALLATION Continued Figure 5 - Heat Resistant Material (Slate, Marble, Tile, etc.) Above Fireplace If Using Mantel You must have noncombustible material(s) abovethe fireplace opening. Noncombustible materials(such as slate, marble, tile, etc.) must be at least 1/2in...

Page 11 - flue damper open; FLOOR CLEARANCES; A. If installing appliance on the floor level, you; When used as a vented heater, appliance

www.desatech.com 111161-01D 11 MinimumNoncombustible Material 8"Min. 12" 15" 18" All minimum distances arein inches Lo g S et 18", 24",30" Models 20" 2 1 /2 " 6" 8" 10" 12" Distances to Underside ofMantel Hood(GA6050,GA6052) Top ofFireplaceOpening ...

Page 12 - Manufactured Fireplace; Damper; Accessories

www.desatech.com 111161-01D 12 INSTALLING HEATER BASEASSEMBLY CAUTION: Do not remove the data plates attached to theheater base assembly. The dataplates contain important war-ranty and safety information. WARNING: You must secure this heater to fireplace floor. Ifnot, heater will move when youadjust...

Page 13 - Install equipment shutoff valve in; Installation Items Needed; Figure 13 - External Regulator With Vent

www.desatech.com 111161-01D 13 For propane/LP units, the installer must supply anexternal regulator. The external regulator will re-duce incoming gas pressure. You must reduce in-coming gas pressure to between 11 and 14 inchesof water. If you do not reduce incoming gas pres-sure, heater regulator da...

Page 14 - Figure 14 - Gas Connection; From Gas Meter; WARNING: Use pipe joint; CHECKING GAS CONNECTIONS; WARNING: Never use an; Disconnect appliance with its appliance main

www.desatech.com 111161-01D 14 INSTALLATION Continued * Purchase the optional CSA design-certifiedequipment shutoff valve from your dealer. See Accessories , page 34. ** Minimum inlet pressure for purpose of inputadjustment. Figure 14 - Gas Connection GasControl 3" Minimum CSA Design-Certified E...

Page 15 - Check all joints from propane/LP supply tank; Open; Wires

www.desatech.com 111161-01D 15 INSTALLATION Continued Test Pressures Equal To or Less Than1/2 PSIG (3.5 kPa) 1. Close equipment shutoff valve (see Figure 15).2. Pressurize supply piping system by either opening propane/LP supply tank valve forpropane/LP gas or opening main gas valve lo-cated on or n...

Page 16 - Screws

www.desatech.com 111161-01D 16 INSTALLING WIRELESS HAND-HELD REMOTE CONTROLACCESSORY Two 9-volt alkaline batteries (not included) arerequired to operate this heater with the wirelesshand-held remote control set. One battery mustbe installed in the receiver and one in the hand-held remote control uni...

Page 17 - CAUTION: After installation; Locate pegs on the bottom of crossover log

www.desatech.com 111161-01D 17 INSTALLATION Continued INSTALLING LOGS WARNING: Failure to posi- tion the parts in accordance withthese diagrams or failure to useonly parts specifically approvedwith this heater may result inproperty damage or personalinjury. CAUTION: After installation a n d p e r i ...

Page 18 - AUT; to Models CCL3930PR/PRA and; Holes

www.desatech.com 111161-01D 18 5. Locate pegs on the bottom of crossover log (#5). Slide these pegs into the holes locatedin crossover log (#4) and front log (#1). SeeFigure 28. For CCL3018PR/NR Only: Locate holes on the bottom of crossover log (#5). Slide the holesover the left pegs on middle log (...

Page 19 - OPERATING HEATER; FOR YOUR SAFETY; • If fireplace has glass doors,

www.desatech.com 111161-01D 19 OPERATING HEATER FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not fol- low these instructions exactly,a fire or explosion may resultcausing property damage, per-sonal injury or loss of life. A. This appliance has a pilot which must be lighted by hand. When l...

Page 20 - Manual Lighting Procedure; Figure 32 - Control Knob and Ignitor; Pilot Burner; Natural Gas; TO TURN OFF GAS; Shutting Off Heater

www.desatech.com 111161-01D 20 CAUTION: Do not try to ad- just heating levels by using theequipment shutoff valve. WARNING: Make sure the selector switch is in the OFFposition when you are away fromhome for long periods of time.Heater will come on automati-cally with selector switch in theON positio...

Page 21 - structions; Lighting; TO LOCK; Control Knob, and Flame Adjustment; Selector Switch in Remote Position

www.desatech.com 111161-01D 21 MANUAL LIGHTING PROCEDURE 1. Follow steps 1 through 6 under Lighting In- structions , pages 19 and 20. 2. Depress control knob and light pilot with match. 3. Keep control knob pressed in for 30 sec- onds after lighting pilot. After 30 seconds,release control knob. Now ...

Page 22 - INSPECTING BURNERS; PILOT FLAME PATTERN; To Turn Off Gas to Appli-; Thermocouple

www.desatech.com 111161-01D 22 OPERATING HEATER Continued Manual Mode 1. Press the POWER and LOCK buttons to- gether to turn on the hand-held remotecontrol. 2. Press the MANU button to turn on the fire- place. 3. Press the POWER and LOCK buttons to- gether to turn off the fireplace. Auto (Thermostat...

Page 23 - WARNING: Turn off heater; Pilot Assembly; Figure 39 - Injector Holder On Outlet; LOGS

www.desatech.com 111161-01D 23 CLEANING AND MAINTENANCE WARNING: Turn off heater and let cool before cleaning. CAUTION: You must keep control areas, burners, and circu-lating air passageways of heaterclean. Inspect these areas ofheater before each use. Haveheater inspected yearly by a quali-fied ser...

Page 24 - TROUBLESHOOTING; WARNING: Turn off heater and let cool before servicing. Only a; POSSIBLE CAUSE; ing and Maintenance; OBSERVED PROBLEM

www.desatech.com 111161-01D 24 TROUBLESHOOTING WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater. CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit. Note: All troubleshooting ...

Page 26 - nance

www.desatech.com 111161-01D 26 POSSIBLE CAUSE 1. Not enough air 2. Gas regulator defective3. Residues from manufacturing processes and logs curing 1. Not enough combustion/ven- tilation air 1. Turning control knob to HI po- sition when burner is cold 2. Air in gas line 3. Air passageways on heater b...

Page 27 - IMPORTANT; REMEDY; tions; WARNING: If you smell gas

www.desatech.com 111161-01D 27 POSSIBLE CAUSE 1. Heater burning vapors from paint, hair spray, glues, clean-ers, chemicals, new carpet, etc.(See IMPORTANT statement above) 2. G a s l e a k . S e e Wa r n i n g statement at top of page 1. Not enough fresh air is avail- able 2. Low line pressure 3. OD...

Page 28 - ILLUSTRATED PARTS BREAKDOWN; Items

www.desatech.com 111161-01D 28 ILLUSTRATED PARTS BREAKDOWN MODELS CCL3018PR, CCL3018PRA, CCL3018NR, AND CCL3018NRA 9 23 25 24 23 21 12 11 14 4 5 1 2 18 10 13 30 22 6 3 8 20 7 15 16 17 17 28 28 27 26 29 19 O F F P IL O T O N H I L O O FF P IL O T O N H I L O Note: Items 16 and 17are NaturalGas only.

Page 29 - PARTS LIST; Replacement Parts; KEY

www.desatech.com 111161-01D 29 PARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructionslisted under Replacement Parts on page 33 of this manual. KEY PART NUMBER NO. CCL3018PR CCL3018PRA CCL3018NR CCL3018NRA DESCRIPTION QTY 1 105958-04 111340-0...

Page 30 - MODELS

www.desatech.com 111161-01D 30 30 18 19 27 18 23 12 11 14 4 5 1 2 17 10 21 20 22 6 7 3 9 20 16 8 15 29 28 28 25 26 O F F P IL OT O N H I L O O FF P IL OT O N H I L O 24 31 13 ILLUSTRATED PARTS BREAKDOWN MODELS CCL3924PR, CCL3924PRA, CCL3924NR, CCL3924NRA, CCL3930PR,CCL3930PRA, CCL3930NR, CCL3930NRA,...

Page 31 - PART NUMBER

www.desatech.com 111161-01D 31 PARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructionslisted under Replacement Parts on page 33 of this manual. PART NUMBER CHL3924PRCHL3924NR KEY CCL3924PR CCL3924PRA CCL3930PR CCL3930PRANO. CCL3924NR CCL3924N...

Page 32 - When Gas Pressure Is Too Low

www.desatech.com 111161-01D 32 SPECIFICATIONS CCL3924PR CCL3018PR CCL3924PRA CCL3930PR CCL3018PRA CHL3924PR CCL3930PRA Btu (Variable) 16,000/30,000 20,000/39,000 20,000/39,000 Type Gas Propane/LP Propane/LP Propane/LP Ignition Piezo Piezo Piezo Manifold Pressure 8.0" W.C. 8.0" W.C. 8.0" ...

Page 33 - REPLACEMENT PARTS; Use only original replacement parts. This; PARTS UNDER WARRANTY; model number of your heater; PARTS CENTRAL; Portable Heater Parts

www.desatech.com 111161-01D 33 REPLACEMENT PARTS Note: Use only original replacement parts. This will protect your warranty coverage for parts re-placed under warranty. PARTS UNDER WARRANTY Contact authorized dealers of this product. If theycan’t supply original replacement part(s), callDESA Heating...

Page 34 - ACCESSORIES; FIREPLACE HOOD

www.desatech.com 111161-01D 34 ACCESSORIES Purchase these fireplace accessories from your lo-cal dealer. If they can not supply these accessories,either contact your nearest Parts Central (page 33)or call DESA Heating Products’ Sales Departmentat 1-866-672-6040 for referral information. You canalso ...

Page 35 - NOTES

www.desatech.com 111161-01D 35 _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________...

Page 36 - NOT A UPC; WARRANTY INFORMATION; KEEP THIS WARRANTY; Model; LIMITED WARRANTY

2701 Industrial DriveP.O. Box 90004Bowling Green, KY 42102-9004www.desatech.com 111161-01Rev. D04/04 NOT A UPC WARRANTY INFORMATION KEEP THIS WARRANTY Model Serial No. Date Purchased Always specify model and serial numbers when communicating with the factory. We reserve the right to amend these spec...