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Contents 2 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Contents These release notes discuss the following topics: • Introduction, page 2 • System Requirements, page 3 • Related Documentation, page 3 • New and Changed Information, page 4 • Resolved Caveats, page 20 • Open Caveats,...
3 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 System Requirements System Requirements Make sure Cisco CallManager Release 3.0 is installed and configured on a CiscoMedia Convergence Server. You may also install Cisco CallManager on aCisco-approved Compaq server configuration or a...
New and Changed Information 4 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 • Cisco IP Phone 7900 Family Administration Guide • Configuring Remote Serviceability for Cisco CallManager Release 3.0 • Using Cisco CallManager Trace Gathering Tool for Diagnostic Traces • Cisco WebAttend...
5 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 New and Changed Information Backup Utility The Backup Utility now creates backup files with the .sti extension instead ofusing the .tar extension. If you have .tar files already on your system, such as from an upgrade, the BackupUtili...
New and Changed Information 6 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Service Parameters During an upgrade, Cisco CallManager does not overwrite service parametervalues that the system administrator manually configures in Cisco CallManagerAdministration. New Software Features...
7 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 New and Changed Information Service Parameters Cisco CallManager Release 3.0(9) supports new service parameters. Refer to Table 9 on page 83 for a complete listing of all service parameters, which includes descriptions and default val...
New and Changed Information 8 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 New Software Features in Release 3.0(7) Cisco CallManager Release 3.0(7), a maintenance release, adds no new features.Refer to the “Resolved Caveats - Release 3.0(7)” section on page 47 for more information...
9 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 New and Changed Information Cisco IP Phone 7910 and Cisco IP Phone 7940 Compatibility Issue Cisco IP Phone 7910 and Cisco IP Phone 7940 are only supported byCisco CallManager Release 3.0(5a) and higher. If you are running an earlierve...
New and Changed Information 10 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Tech Prefixes Cisco CallManager Release 3.0(6) supports tech prefixes in the Gatekeeper. Toproperly configure the Cisco CallManager to register with a tech prefix you mustgo to service parameters and perfo...
11 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 New and Changed Information New Hardware and Software Features in Release 3.0(5a) The following sections contain new and changed hardware and software featuresin Release 3.0(5a) of Cisco CallManager. Support for New Cisco IP Phones T...
New and Changed Information 12 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 • Cisco IP Phone 7940—This is a two-line Cisco IP Phone with the followingfeatures: – Line buttons assignable as either lines or speed dials – Pixel-based display – Four soft keys with context-sensitive fe...
13 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 New and Changed Information • Simpler configuration—Previous versions of Cisco CallManager required allCisco CallManagers in separate clusters to be configured in the Cisco MCMas a source address/destination address (SA/DA) pair. Reg...
New and Changed Information 14 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 applications server. When the user selects one of the services, the service emitsXML tags to the same phone according to the design behavior of the service.XML tags for menu display, item selection, graphi...
15 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 New and Changed Information Additional MGCP Support for Cisco VoIP Gateways Media Gateway Configuration Protocol (MGCP) support provides two primarybenefits over H.323 support. First, MGCP provides a centralized dial plan. AnH.323 ne...
New and Changed Information 16 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 through the Cisco AVVID network, out of TDM networks to anotherAMIS-equivalent voice messaging system. The capabilities allowed include theability to reply to and forward messages from one messaging system...
17 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 New and Changed Information • Cisco WebAttendant Configuration—A new set of added pages enablesadministrators to configure Cisco WebAttendant pilot points, hunt groups,and users. To access this page from the main Cisco CallManagerAdm...
New and Changed Information 18 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 The following example highlights the difference: The Cisco IP Interactive Voice Response System typically opens several CTIroute points and CTI ports; it will always open a single CTI connection to aCisco ...
19 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 New and Changed Information • Cluster-2 configures 5 intercluster trunks (to CCM-A, CCM-B, and CCM-Cin Cluster1 and to CCM-F and CCM-G in Cluster-3). • Cluster-3 configures 5 intercluster trunks (to CCM-A, CCM-B, and CCM-Cin Cluster-...
Resolved Caveats 20 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Resolved Caveats Resolved Caveats - Release 3.0(10) Table 2 lists and describes Caveats that were resolved in Cisco CallManager Release 3.0(10). Note If you have an account with Cisco.com (Cisco Connection Online), y...
Open Caveats 64 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Open Caveats Open Caveats for Cisco CallManager Release 3.0(10) Table 8 describes possible unexpected behaviors by Cisco CallManager Release 3.0(10). Unless otherwise noted, these caveats apply to all Cisco CallManager 3...
67 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Open Caveats CSCdr39493 You cannot assign the same extension to a Cisco Catalyst 6000 24 Port FXS AnalogInterface Module and a Cisco IP phone. Workaround: No workaround exists. For Cisco CallManager Release 3.0, onlyMGCP gateways (VG...
Open Caveats 68 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 CSCdr77184 Call park numbers do not recycle through configured range. Workaround: Go to Feature > Call Park, select a range, and click Update; orcreate a new range. CSCdr80075 A need exists for the Cisco CallManager t...
Open Caveats 70 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 CSCds42397 Terminal services do not function. Workaround: This is a Microsoft limitation. CSCds42397 Terminal Services are nonfunctional. Workaround: This is a Microsoft limitation. CSCds46274 Cisco IP Phone 7960 user on...
71 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Open Caveats CSCds55942 AVVID: Call produces cumulative feedback when conferencing back to itself. Workaround: Avoid conferencing a call back on itself. CSCds59268 When Call Forward No Answer is configured on a line with partition, t...
Open Caveats 76 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 CSCdt50317 Cisco CallManager 3.0(7) Call Detail Records do not nove from subscriber tosublisher. Workaround: No workaround exists. CSCdt52841 Cisco WebAttendant documentation calls for read access to the wausers share, b...
77 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Open Caveats CSCdt62208 Cisco IP Phone 7960 reports two missed calls if unanswered. Workaround: Mask the problem by increasing the CallManager T301 timer so thatthe ringout time is greater than the PSTN ringout time. CSCdt62292 Call ...
79 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Open Caveats CSCdu06412 Cisco CallManager incorrectly interprets the disconnect cause. Workaround: Use the route group that chooses local gateway. CSCdu08950 Unchecking the run H.225 on every node still has location leaks. Workaround...
81 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Open Caveats CSCdu52827 Network time protocol service hangs. Workaround: Perform the following steps if you experience an issue with theNetwork time protocol service: Step 1 Right click My Network Places. Step 2 Click Properties. Ste...
Documentation Updates 82 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Documentation Updates This section contains the latest documentation updates for Release 3.0 of theCisco CallManager, and the latest service parameters that were not included inRelease 3.0(5) of the Cisco CallMa...
83 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Documentation Updates New Service Parameters Table 9 contains new Cisco CallManager service parameters, with descriptions, that were not included in the Release 3.0(5) Cisco CallManager AdministrationGuide or the online help for the ...
95 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Documentation Updates Server Name Change Change the CiscoWorks2000 server name by editing the SAenvproperties.ini filemanually, then restarting the Cisco Syslog Collector service. In future releases, anadministrative interface will b...
Documentation Updates 96 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Running Show Tech To run show tech correctly, use this example to construct your command: show -f output.txt -v -w480 db The example given in the Show Command chapter of Configuring RemoteServiceability for Cisc...
97 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Documentation Updates Cisco CallManager Service Parameters The following list contains the service parameters, which can be configured forthe Cisco CallManager service type, that were omitted from the Release 3.0Cisco CallManager Adm...
Documentation Updates 98 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 • SdlTraceTypeFlags • SendingCompleteIndicator • ToneOnCallForward • TypeOfCalledNumberForH225Devices • VoiceMail Cisco TFTP Service Parameters The following list contains the service parameters, which can be co...
99 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Documentation Updates • DataBits • DialingPlan • InputDnSignificantDigits • KeepAliveDn • OutputDnFormat • OutputExternalFormat • Parity • RouteFilter • SsapKeepAliveInterval • StopBits • ValidateDns • VoiceMailParition Cisco IP Voic...
Obtaining Documentation 100 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Errors This section contains any errors contained in the Cisco CallManagerAdministration Guide for Release 3.0 and/or the online help for theCisco CallManager application. The upcoming release of the document...
101 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Obtaining Documentation World Wide Web You can access the most current Cisco documentation on the World Wide Web atthe following sites: • http://www.cisco.com • http://www-china.cisco.com • http://www-europe.cisco.com Documentation ...
Obtaining Technical Assistance 102 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Documentation Feedback If you are reading Cisco product documentation on the World Wide Web, you cansubmit technical comments electronically. Click Feedback in the toolbar andselect Documentation. Afte...
103 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Obtaining Technical Assistance Customers and partners can self-register on Cisco.com to obtain additionalpersonalized information and services. Registered users can order products, checkon the status of an order, access technical su...
Obtaining Technical Assistance 104 Release Notes for Cisco CallManager Release 3.0(10) 78-13493-02 Contacting TAC by Telephone If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TACby telephone and immediately open a case. To obtain a directory of toll-freenumbers for your...
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