Bose FREESPACE E4- Manuals

Page 2 - DECLARATION OF CONFORMITY; Amplifier

2 of 80 DECLARATION OF CONFORMITY We, the offerer: Bose CorporationThe MountainFramingham, MA 01701-9168 USA acknowledge our sole responsibility, that the product, Kind of equipment: Amplifier Type designation: FreeSpace ® E4 Series II business music system in accordance with EMC Directive 89/336/EE...

Page 3 - Contents; FreeSpace

11 of 80 Contents 1.0 E4 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 1.1 The Bose ® FreeSpace ® E4 Series II business music system . . . . . . . . . . . . . . . . . . . . . . . . 13 1.2 E4 system accessories . . . . . . . . . . . . . . . . . . . 131.3 FreeSpace Installer™...

Page 4 - InstallerTM Design File

12 of 80 Contents 8.4 Common problems . . . . . . . . . . . . . . . . . . . . . . 68 8.4.1 Communications port error . . . . . . . . . . . 688.4.2 No audio in zone . . . . . . . . . . . . . . . . . . . . 688.4.3 User interface keypads do not operate correctly . . . . . . . . . . . . . . . . . 69 8.4...

Page 5 - E4 System Troubleshooting; E4 hardware indicators; These are the indications of normal operation.

62 of 80 8.0 E4 System Troubleshooting 8.1 Introduction This section provides troubleshooting guidelines to use for solv-ing any problems you may encounter while installing and servic-ing E4 systems. 8.2 E4 hardware indicators 8.2.1 Normal operation These are the indications of normal operation. 8.2...

Page 8 - E4 system Error Log; Bose

65 of 80 8.0 E4 System Troubleshooting 8.3 FreeSpace ® E4 system Error Log The FreeSpace E4 system Error Log is displayed when the Installer ™ software is in the Service Hardware mode. 8.3.1 Contents of the Error Log The Error Log displays E4 system hardware version numbers and records all alarms an...

Page 9 - Alarm type; Amplifier alarms – using output voltage and; High Voltage

66 of 80 8.0 E4 System Troubleshooting 8.3.4 Amplifier alarms Each amplifier section monitors its own operation and perfor-mance. If a fault condition occurs, it is reported in the Amplifier Alarm section of the Error Log. Upper amplifier alarms affect channels 1 and 2, and Lower amplifier alarms af...

Page 10 - Input and output alarm history; Error Log

67 of 80 8.0 E4 System Troubleshooting A number of fault conditions can be displayed in the Input Status section: DC Sense Fault: A power supply fuse, output FET, amplifier mod-ule, or some combination of the above has blown. The unit should be replaced. Amplifier Module Fault: When the Amplifier Mo...

Page 11 - Try Again; Before dismissing the “Choose

68 of 80 8.0 E4 System Troubleshooting 8.4 Common problems 8.4.1 Communications port error When you receive the communications port error dialog, the FreeSpace ® Installer ™ software was not able to locate an E4 system on the COM 1 port. This normally occurs due to one of three reasons: • The PC and...

Page 12 - operate correctly; • Using the

69 of 80 8.0 E4 System Troubleshooting 8.4.3 User interface keypads do not operate correctly • Check wiring of RJ-45 connectors. • Check for breaks/shorts in cable. • Using the Installer ™ software, check the Error Log for a periph- eral controller error. 8.4.4 Bad sound in a zone User interface key...

Page 13 - North America; Service; Start

70 of 80 8.0 E4 System Troubleshooting 8.4.5 Auto Volume does not calibrate Auto Volume calibration may fail if the process cannot obtain an adequate source level. This may be due to: • Speakers are tapped too high • Maximum output gain is less than -20 dB • Source is not operating • Source level is...

Page 14 - To find the temporary file directory...; You may not see these files if the

71 of 80 8.0 E4 System Troubleshooting To find the temporary file directory… For Windows 2000, or Windows XP: 1. Right-click My Computer on the Windows desktop. 2. Select the Properties menu item. 3. Click the Advanced tab. 4. Click the Environment Variables... button. 5. Scroll down to the value of...

Page 15 - Restoring E4 Microcontroller Code; STANDBY; Ctrl

72 of 80 9.0 Restoring E4 Microcontroller Code The microcontroller code residing in the E4 system hardware can be restored using the Installer ™ software. 1. Using the E4 front panel STANDBY button, place the unit in standby mode (the STANDBY indicator should be amber). 2. Press the STANDBY button a...

Page 17 - Limited Warranty Policy; Bose Corporation; How you can obtain warranty service:

77 of 78 Bose ® Product Sales Conditions Limited Warranty Policy and Conditions of Sale Bose Corporation The Mountain Framingham, MA 01701 What is covered: All parts defective in material and workmanship. This limited warranty for the Bose Freespace ® E4 system (“system”) covers the functionality of...